Day: June 17, 2021

VIBES Awards call on businesses to play their part in helping Scotland meet net zero ambitions

The VIBES Awards are calling on businesses across Edinburgh and Lothians to play their part in supporting Scotland to meet its target of net zero emissions of all greenhouse gases by 2045.

The announcement comes just days after the Scottish Environment Protection Agency (SEPA), Glasgow City Council and Global Footprint Network revealed that Earth Overshoot Day, the point at which we have already have used up our quota of the Earth’s biological resources for the year, will land on Thursday 29 July.

This is the second year Scotland has been chosen to make this global environmental announcement and reflects the vital role the country will play in climate change conversations over the course of 2021.

The VIBES Awards will recognise the vital contribution of Scottish companies who are embracing both the environmental and business benefits of a sustainable approach and showing how Scotland can help #MoveTheDate of Earth Overshoot Day in future years.

Entries for businesses to show how they are taking urgent action to halt the climate emergency have just opened at www.vibes.org.uk

The awards will also showcase the important role of Scottish businesses ahead of COP26, the annual UN climate change conference which is coming to Glasgow in November 2021.

The COP26 conference is focused on bringing together parties to tackle climate change and to create a more resilient future for everyone and the VIBES awards are helping to accelerate the pace towards net zero by shining a spotlight on some of the inspirational work already underway in Scotland to reduce the impact on climate change.

Businesses can be recognised for “environmental good practice” or “outstanding achievement” and VIBES are keen to hear from companies who have improved or changed their way of working or have products or services that will help Scotland.

SolarisKit, the world’s first flat-packable solar thermal collector, won a Good Practice Award in the 2020 VIBES awards and demonstrate both the environmental and financial benefits of environmental best practice.

The company, based in Dundee, developed an innovative prismatic design which is able to convert sunlight directly into hot water tackling some of the biggest barriers to the uptake of solar energy in developing countries.

SolarisKit’s founder Faisal Ghani developed the solar thermal collector after realising that carbon emissions from developing and emerging economies exceeded those produced from the industrialised nations. He decided the most impactful way to tackle the climate emergency was through simple and practical clean energy solutions which would not only have a massive impact on the environment but also potentially improve the lives of millions of people across the world.

Faisal Ghani, said: “The SolarisKit team and I were delighted to be acknowledged by the VIBES Awards. We strongly believe in the importance of decarbonising heat to tackle the climate emergency, and the importance of developing solutions suitable for both developing and industrialised economies. We look forward to working within the incredible Scottish eco system to achieve our mission.”

The VIBES Awards were launched in 1999 and have recognised the important contribution of almost 200 businesses in encouraging the efficient use of resources, improving environmental performance and supporting the wider goals of sustainable development.

Terry A’Hearn, Chief Executive of the Scottish Environment Protection Agency (SEPA) said: “In November, the eyes of the world will turn to Scotland and COP26. Together we can choose one-planet prosperity over one-planet misery.

“We can and must build from the pandemic through our global ability to plan, to protect and move at pace. Scottish business innovation helped lead the Industrial Revolution.

“In 2021 the Glasgow summit and the future we choose as each community, city, company or country, offers real hope for a new net-zero revolution, with Vibes being a key opportunity to show Scottish business leadership.”

Gillian Bruce, Chair of the VIBES Awards, said: “This is a key time for Scotland and each and every business in the country has a role to play in developing sustainable solutions.

“The VIBES Awards are proud to highlight the existing work which is underway to help Scotland move towards net zero and we hope our successful businesses can inspire others to improve their environmental practices and help to safeguard Scotland for future generations.”

The 2021 VIBES Awards ceremony will be provisionally held in October 2021 and decisions on the format of the event will be made in line with COVID regulations closer to the date.

Businesses have until 30 July 2021 to submit an application.

For further information or to enter please visit www.vibes.org.uk

Alcohol sales in Scotland fell to 26-year low in 2020

Minister welcomes figures but pledges further action

Overall alcohol consumption in Scotland fell to a 26-year low during 2020, according to a comprehensive report published today by Public Health Scotland.

The annual Monitoring and Evaluating Scotland’s Alcohol Strategy (MESAS) report brings together data on alcohol consumption, price and related harms into a single publication. It shows that total alcohol sales fell 5% on the previous year, to the lowest level recorded since 1994.

Last year, COVID-19 restrictions affected alcohol sales from premises such as pubs, clubs, and restaurants.  Nine in every ten units of alcohol sold in Scotland in 2020 were sold via off-trade outlets including supermarkets and other off-licences – an increase from seven in every ten units in 2019.

In addition to the evidence from 2020 – the year of the pandemic – today’s MESAS report also details a 10% year-on-year reduction in the number of deaths wholly caused by alcohol in 2019.

Commenting on the results of the studies, Public Health Minister Maree Todd said: “I welcome this report showing that total alcohol sales in 2020 fell to their lowest level for 26 years.

“The study provides valuable insight allowing us to gauge the impact of alcohol sales and consumption during the period of the pandemic. Clearly COVID-19 and the associated restrictions have had a dramatic impact on the hospitality trade, but these figures demonstrate that the restrictions in place did not simply translate into an increase in the total amount of alcohol being consumed. In fact, the opposite is the case.

“We have already seen that alcohol sales were falling since the introduction of our world-leading Minimum Unit Pricing policy in 2018. We know that it will take longer for the full impact of reduced consumption to feed through into health related statistics, but I am more convinced than ever that MUP is one of the main drivers in reducing alcohol harms. 

“Although this is the largest recorded year-on-year reduction in alcohol sales – and also the narrowest recorded gap between sales north and south of the border – it is important to bear in mind that the average number of units drunk during this period was still nearly 30% per cent more than the UK Chief Medical Officers’ guidelines of drinking no more than 14 units a week.

“In addition to these 2020 figures, the report also details a 10% reduction in the number of deaths caused wholly by alcohol in 2019. While we are on the right trajectory, this still equates tragically to nearly 20 deaths every week across Scotland – each one preventable.

“We continue to make progress in reducing inequalities across a number of public health areas – remaining focussed on addressing the underlying causes that drive health inequalities and doing more to address harms from alcohol. I am determined to build on this progress including consulting on potential restrictions to alcohol advertising and promotion.”

LOST SUMMER?

Scottish licensed trade operators are braced for “potentially another lost summer” after First Minister Nicola Sturgeon said this week that it is “unlikely” that any part of Scotland will move down a level from June 28.

Responding to the First Minister’s suggestion that current restrictions will remain in place for a further three weeks, and national clinical director Jason Leitch’s widely-reported comments that Scotland’s lockdown exit plans could be pushed back by up to 10 weeks due to the more infectious Delta strain of coronavirus, the SLTA said: “Another summer season, essential for business survival, will be lost.”

The trade association’s managing director Colin Wilkinson pulled no punches, stating: “The hospitality sector is at breaking point with Tuesday’s announcement that the brakes are on for further easing of restrictions.”

Calling for further financial aid to ensure the survival of the licensed hospitality industry as it plays its part in rebuilding the economy, Mr Wilkinson said: There needs to be an extension to the current support schemes available such as furlough, VAT reduction, deferral of loan repayments and so on.

“Our pubs and bars have already invested millions to provide a safe environment as we all learn to live with this virus and we need to be able to open without restrictions as soon as we can.

“Currently, we can only operate at around 30% of our capacity, but with increased staff costs to provide table service and fewer tables because of social distancing rules, most business continue to operate at a loss, racking up further debt every time they open the doors.

“For those still unable to open because of their size or the entertainment they provide, such as late opening premises and night clubs, it is another devastating blow for an abandoned sector crippled by restrictions and with no route map out of the pandemic.

“Tuesday’s announcement created further uncertainty for the industry and the people it employs. We understand the need for caution but the Scottish Government must also understand that this delay will cost an already beleaguered  industry millions of pounds and puts in jeopardy the future survival of many of the pubs, bars, restaurants, hotels and late night operations that form part of Scotland’s social fibre.

“Our big fear is that the Glasgow fan zone could lead to further Covid outbreaks followed by a fresh lockdown, forcing licensed premises to close again when they have only just managed to start reopening.”

Edinburgh College offers Skills Boost for Data Science course

New course to help students develop in-demand Data Science skills

Edinburgh College has launched a new Skills Boost for Data Science course which promises to equip attendees with vital Data Science skills which are becoming even more in demand with employers.

Data Science is becoming an essential part of how we all live, learn and work. It is about how we get actions from insights – and now more and more employers are searching for Data Science skills among candidates for jobs.

Data Science combines Digital and Data skills, specific knowledge about a particular topic or subject area, and numeracy skills to extract insights and knowledge from data. The ability to identify the problem to solve, the correct data to use, carry out the analysis and then implement the outcome requires all three areas to be brought together.

The new five-week course provides students with the essential knowledge and analytical skills needed for a Data Science role as well as providing a pathway to further learning within the industry.

The course is fully funded, which means students do not have to apply for funding, and it is open to candidates of all ages and capabilities.

The first Skills Boost for Data Science cohort will begin the course on Monday 28 June 2021, with applications for places open now. 

Upon completion of the five-week course, students will gain a National Progression Award in Data Science – a SCQF level 4 qualification.

Curriculum manager David Hiddleston said: “We’re thrilled to be launching this new Data Science course which will see students at beginner level learn and develop the basic skills they need to enter the world of Data Science.

“The course is open to applicants at any stage of their career journey – those leaving school, or completing an existing college course, and those simply thinking of learning something new, or considering a career change.

“The short programme has been designed to give students a taster of the skills and tasks involved when working with Data Science, and can act as a springboard to a new career or further study within the Data Science arena.”

To find out more, and to apply visit the Edinburgh College website.

Death on Calton Hill: Three years and two months for Fulton

Helpless Portobello schoolgirl abandoned on freezing winter’s night

A 20 year old man who caused the death of an underage girl by buying her alcohol and abandoning her on a freezing winter’s night has been jailed for three years and two months.

When Ewan Fulton, then 18, left 15-year-old Mhari O’Neill, she was not wearing a jacket and was too drunk to walk.

A dog walker found her body on Calton Hill the next morning. on 7 December 2018.

Pathologists said the probable cause of the teenager’s death was hypothermia, with intoxication.

Last month Fulton appeared at the High Court in Edinburgh and admitted killing Mhairi, who was 15, after buying her alcohol and abandoning her on Calton Hill on 7 December 2018.

Fulton pleaded guilty to culpable homicide. He admitted taking part in sexual activity with the under-age schoolgirl, culpably and recklessly endangering her health and life, and exposing her to risk of injury and death.

Ewan Fulton, who was 18 at the time, bit and throttled Mhari O’Neill, before abandoning her.

Fulton first met Mhari through social media site Yubo.

On the fateful night Fulton said he had bought a large bottle of vodka for them to share after he travelled to Edinburgh from Livingston to meet her.

Fulton told police Portobello High School student Mhari had been so drunk that she kept falling off a bench and could not walk. He claimed he was starting to panic and knew he needed to get the last train home. He maintained he told her several times he was leaving, but did not get a response as she was “unable to speak”.

The following day Fulton, a shop worker, sent Mhairi a text asking: “Are you alive?” He also sent text messages to friends, explaining: “I had no choice but to leave, what was I supposed to do?” and “I got her drunk she’s 15”. He told another friend: “That girl has a family and if I had stayed she would be alive.”

Fulton, from Livingston, abandoned the girl “in a remote and exposed location” in a state of partial undress without means to contact anyone and failed to seek help for her.

The culpable homicide charge stated Fulton behaved with “utter disregard” for the consequences of his actions towards her.

Det Insp Susan Balfour from Police Scotland’s major investigation team said: “This has been a distressing time for Mhari’s family and our thoughts remain with them and her friends.

“We welcome the conviction of Ewan Fulton and hope it brings some comfort to Mhari’s loved ones.”

Ageing Well and Keeping Active

The award-winning project, Ageing Well, run by Edinburgh Leisure in partnership with NHS Lothian, will be starting two new activities in July, to support people to become, and remain active in later life.

Starting on Thursday, 8th July, there will be a regular Walk around Saughton Walled Garden with a volunteer walk leader. 

The walk is suitable for people who have not walked much before, and are looking to be more active, or are returning from injury or illness. The walk will take up to 30 minutes on flat ground or gentle slopes with firm surfaces and generally no steps.

Register your interest with active@edinburghleisure.co.uk. Participants should meet at the Garden Bistro, at 10.50am for an 11am start.  A contribution of £1 is welcomed towards the activity.

There will also be an 11 weeks’ Cycle Skills Course, starting on Monday, 12th July. This will meet at Saughton Sports Centre initially, with a further 4 weeks on the cycle paths leaving from Ainslie Park Leisure Centre and a further 4 weeks leaving from Meggetland. Good quality bikes and helmets are supplied to trainees so there is no need to own your own.

This course is suitable for those who wish to take up cycling again after a lengthy absence but lack confidence. The course will give participants an opportunity to improve confidence on a bike; increase bike-handling skills; put in to practice the skills they are learning; and the introduction to cycle paths, on the last two weeks of the course.

The course is very relaxed, sociable, and fun and is based on the Cycling Scotland Bikeability material adapted for adults. A contribution of £2 per week is asked from trainees to help towards the running costs of the programme.

Pre-booking a slot on the course is essential – active@edinburghleisure.co.uk

Ageing Well also has a walking programme, which has eight health walks across the city on different days, aimed at different fitness levels.

Further information about the different walks can be found at: 

https://www.edinburghleisure.co.uk/ageing-well-walks

Since their activities reopened after COVID-19 restrictions lifted again at the beginning of April, they have been supporting 120 older adults to be active again. The emphasis is on meeting new people and making physical activity accessible and enjoyable. All activities are either led by or supported by fully trained volunteers, who are all older adults themselves.

For further information, to register your interest and/or to book a slot, contact the Active Communities team on active@edinburghleisure.co.uk

Children’s Laureate announces winners of the First Minister’s Reading Challenge 2021

The winners of the First Minister’s Reading Challenge 2020-21 have been announced online by the Children’s Laureate and bestselling author of the How To Train Your Dragon series, Cressida Cowell (above).

Now in its fifth year, the First Minister’s Reading Challenge is run by Scottish Book Trust, the national charity changing lives through reading and writing.

The awards recognise the efforts of schools and pupils to support reading for enjoyment and create a reading culture in their school, home or community. All those who submitted this year will receive book tokens, with the winners also receiving a trophy.

The First Minister Nicola Sturgeon said: “Reading is something that always brings me joy, and no matter how I am feeling there’s something to match my mood. During the pandemic, it has been a lifeline, and I know it has been for countless others.

“The reading challenge was launched to inspire as many young people as possible to discover a joy of reading, and I have been so impressed with all the innovative work schools and communities have been doing this year, rising to the challenge of doing this during these extraordinary times, and doing so with great ingenuity.

“Huge congratulations to the winners, as well as everyone who submitted incredible entries.”

The national winner, receiving the School Reading Journey Award, was Grange Primary School in Angus.

Their submission was full of fun and innovative ideas, from moving their Reading Café to pupils’ homes to their virtual book fair. The impact on families and pupils was clear and the work of the support staff was highlighted for their dedication.

Victoria Tweed, Acting Headteacher at Grange Primary School said: “We have a real culture of reading for pleasure here at Grange Primary School and it’s very much led by the children, which makes us super proud to have won the School Reading Journey part of the First Minster’s Reading Challenge.”

The national winner for the Reading Inspiration Challenge was Preston Lodge High School in East Lothian.

Their entry was put together by their superstar school librarian and promoted reading with a variety of events despite the school closure. They ran a Virtual Library Escape Room and lockdown library clubs and the panel commended their creativity and resilience on trying new ideas to keep the whole school reading.

For the School & Community Partnership Reading Journey Award category, there were some fantastic community engagement ideas, despite the challenges with Covid-19 restrictions.

The national winner for the School & Community Partnership was Elphinstone Primary School in East Lothian.

The judges felt that the partnerships this school built around reading for pleasure were incredibly meaningful and placed reading at the centre of their community with their Elphy Tales project. They worked closely with a local storyteller to embed storytelling into everyday school life, including during lockdown.

The national Gaelic Medium Education (GME) Reading Journey was awarded to Goodlyburn Primary School in Perth & Kinross.

The judges felt that they had gone above and beyond since winning the category in 2018, introducing an exciting and inclusive project called Mother Tongue to Other Tongue and integrating popular genres across their work. The school worked hard to embed books and reading across their GME curriculum.

The Community Reading Culture award celebrates the groups who work outside of school to give young people further opportunities to read for pleasure. The national winner of the Community Reading Culture award was Heriot Mini Book Bank in Scottish Borders.

Their entry stood out to the judging panel due to the creative ways they managed to keep their reading culture going in such a rural area, despite all the restrictions. When they had to close, they took reading on the road in their very remote community with their Book Bike and held an inspiring virtual author event.

This year, the Pupil Reading the Most Books award was won by Camryn from Seaton School in Aberdeen, who read 49 books.

The national winner of the School Reading the Most Books was Crosshouse Primary School in South Lanarkshire. With a pupil role of 401 they have read 3868 books over the course of the Reading Challenge.

For the Pupil Reading Journey award category, there were five national winners:

  • Mrs Jalland’s Primary 1 class at Carmuirs Primary School in Falkirk. The Primary 1s did a whole range of activities led by their favourite books, and even ran a project with a school in America. It was clear the children took ownership of their reading journeys, taking part in Everyone Reading in Class (ERIC) time and listening to each other’s stories.
  • Primary 2 class at Oakgrove Primary School, Glasgow. The Primary 2 class focused their reading journey around their class story, and used that as inspiration for lots of reading activities, from designing a home to exploring feelings. They were very creative in their entry, showing enthusiasm for the class story through all of their wonderful ideas.
  • Primary 4A at Newington Primary School in Dumfries & Galloway. The class put together an entry detailing all of their reading throughout the year, what they’ve done in school and at home, and what they’ve enjoyed the most. They even managed to create some great links with their local community during lockdown.
  • The Primary 5 award was received by Finn who is home-schooled at Fields Schoolhouse in Angus. The judges were impressed by Finn’s enthusiasm and determination to read during the pandemic. He was commended for extending and developing his knowledge and interest in farming by reading the Farmer’s Guide and being interviewed by them regarding his very own egg business.
  • Caleb from Findochty Primary in Moray was awarded the Primary 6 Pupil Reading Journey award. The judges were impressed by the progress Caleb had achieved in his reading this year and by his initiative to ask for help when needed.

The First Minister’s Reading Challenge was launched in 2016 for Primaries 4 to 7 and expanded to include all primary and secondary schools as well as libraries and community groups in its third year.

Scottish Book Trust, the national charity changing lives through reading and writing, delivers this exciting reading initiative on behalf of the Scottish Government and every school in Scotland is invited to take part.

From Monday 14 June to Friday 18 June, Scottish Book Trust is hosting the First Minister’s Reading Challenge Festival, with digital events that schools can join online via their website.

Events include creative writing with Patrice Lawrence, a draw along with Ross Collins and a wildlife walk with Hamza Yassin. Events will be available to watch on demand until the end of August.

Marc Lambert, CEO of Scottish Book Trust, said: “Congratulations to all our First Minister’s Reading Challenge awardees. It’s wonderful to see schools across Scotland reading for pleasure and building reading cultures in the classroom and at home.

“Thank you to our funders for making this programme possible, and to Cressida Cowell for announcing our amazing winners. We hope everyone will enjoy our first ever celebration festival, which can be joined from our website.”

Men’s Health Week: Breaking Taboos

 Men diagnosed with breast cancer share experiences

During Men’s Health Week, men who have been diagnosed with breast cancer met up to raise awareness. For many of them, it was the first time they had met another man who had been treated for the disease.

These men are part of breast cancer charity Walk the Walk’s Men Get Breast Cancer Too campaign, which includes 24 men.

Men’s Health Week is about encouraging men to be aware of how they can improve their health and to highlight the various symptoms that they should look out for. Breast cancer in men does not feature high on the list – in fact, ask most men and they will tell you that they do not check their chests and many don’t even know that men can get breast cancer.

The signs to look out for are an inverted nipple, a lump behind the nipple, a discharge, reddening or skin dimpling.

For more details of how men should check their chest, click here for a poster specially created by the men and Walk the Walk. Tips include standing in front of a mirror and checking the chest area whilst in the shower.

Mark Winter from Tunbridge Wells was diagnosed with breast cancer in 2020. He said: “Until today at the Men Get Breast Cancer Too event I hadn’t met any other men with breast cancer.

“I found it fascinating and actually amazing to have the opportunity to share experiences and talk openly about my breast cancer diagnosis. It has made me realise that the feelings I have been experiencing are the same as other men, I am not on my own.

“For me it was also about seeing that men who have had breast cancer in the past and are still doing well.”

Pam Cleveland from Newark, Nottinghamshire attended today’s gathering with her husband Neil. Both of them have previously been diagnosed with breast cancer. Pam said: “Neil’s never opened up to anybody since he was diagnosed with breast cancer and now he’s opening up so much to these other men, about something which they all have in common.

“I’ve even heard him acknowledge today how hard his diagnosis was for me as his partner and he’s never said that before. Having had breast cancer myself, I’ve experienced both sides of the story. Women do talk to each other more, but now Walk the Walk’s campaign is giving the men the platform to talk too, to share their experiences and to help each other with their unanswered questions.”

Tracey Crouch, the MP for Chatham and Aylesford recently finished her own treatment for breast cancer and is giving her support to the Men Get Breast Cancer Too campaign. She said: “I have used my platform as a politician to encourage people, both women and men, to check their chests.

“I understand how uncomfortable speaking out about breast cancer can be, which is why I have absolute admiration for these men. Working with Walk the Walk they are going out of their comfort zone to literally help save lives. It is also great to see that several charities are working in collaboration to support these amazing men”.

To find out more about Walk the Walk’s Men Get Breast Cancer Too campaign, go to  https://walkthewalk.org/about-us/men-get-breast-cancer-too

Edinburgh Living celebrates housing its first 250 tenants

Danielle Beatson, 42, who has recently moved into a three-bedroom home with her partner and three children

Two-hundred and fifty households are now in mid-market rent accommodation, thanks to the Council’s mid-market rent partnership, Edinburgh Living.

Edinburgh Living, the City of Edinburgh Council’s mid-market rent partnership, is celebrating hitting a key milestone with more than 250 families now in quality affordable homes thanks to the initiative, developed in partnership with infrastructure experts, Scottish Futures Trust.

Now in eight sites across the city, Edinburgh Living’s 250th tenant moved into their new home in Craigmillar last month.

Let and managed by Lowther Homes, part of Wheatley Group, Edinburgh Living has also launched its new website this week which will provide information about the initiative and help more individuals and families find their new home through links to what homes are available and what is coming soon.

Danielle Beatson, 42, who has recently moved into a three-bedroom home with her partner and three children, said: “We love our new home; it’s in the perfect area and is so spacious. The community is great; it’s a really family-friendly area, and my children are often outside playing with friends.

The home has made a big difference to Danielle’s life: “Our landlord was selling the home we were renting and we were struggling to find another suitable property at short notice. Mid-market rent was a fantastic, affordable option for us. The application process was simple, and we were able to move in quickly after applying.

“We feel so settled and secure now; my partner and I are really happy, and so are the kids, which is brilliant.”

Launched in Jan 2019, supported by the Scottish Government, the Council set up Edinburgh Living to address the lack of affordable housing available in Edinburgh by offering mid-market rent homes to households on low to middle incomes that were struggling to access property, either to purchase or rent, on the open market. 

The initiative is also supporting homelessness prevention, working together with Council services and Lowther Homes to raise the profile of mid-market rent as an option for lower income households at risk of homelessness. 

The Council and Scottish Futures Trust have strong ambitions to continue to grow Edinburgh Living, with an acquisition target of 500 homes by the end of 2022, and the long-term aim to provide 1,500 new mid-market rent and market rent homes over the next few years.

The Council is proactively identifying more homes to achieve this ambition, delivering well-built, well-managed and energy efficient new homes through its own housebuilding programme.

Councillor Kate Campbell, Edinburgh’s Housing, Homelessness and Fair Work Convener said: “Hitting this big milestone and now having 250 family households in safe, warm and affordable homes, with more homes being identified to double that figure by the end of next year is just fantastic.

“Also hearing what a difference these bright and modern homes are making to people’s lives is the reason we started this programme in the first place.

“Making sure everyone has access to an affordable and energy efficient place to live has long been our priority. We have ambitious plans to grow the number of properties we own which we’ll do by purchasing homes, and by building homes through own housing development programme, delivering 20,000 affordable homes by 2027.

“As a Council we’re also committed to ending poverty, becoming more sustainable, while helping to foster greater wellbeing and inclusion, and so Edinburgh Living is just one of the ways we’re doing that for our residents and the city of Edinburgh.”

Councillor Mandy Watt, Housing, Homelessness and Fair Work Vice-Convener, added: “It’s a real joy to have families moving in and settling into their new homes through Edinburgh Living. And it’s great to see the new website provide more information about the partnership and signpost those looking for a mid-market rent home to what is currently available and under construction.

“We now have homes in eight locations which puts Edinburgh Living homes in three quarters of the city. These homes provide quality, stable accommodation to families, improving the diversity of communities and helping with the regeneration of parts of Edinburgh.”

Christa Reekie, director Development and Housing at the Scottish Futures Trust, said: “As infrastructure experts, we’re always looking for new and collaborative ways to maximise the delivery of affordable housing and boost the impact they have in communities right across Scotland. 

“Edinburgh Living is a case in point – a joint venture that is working towards the delivery of 1,500 much-needed, affordable and market rent homes in Edinburgh. Today’s milestone marks a significant step in the programme that is now benefitting 250 families and is increasing the supply of high quality, energy efficient homes for many years to come.”

Heather Voisey, Lowther Homes Managing Director, said: “We’re delighted to mark this important milestone in our partnership with Edinburgh Living.

“Mid-market rent flats offer much-needed affordable housing in sought-after locations, and it’s great to see the 250th tenant move in. We look forward to continuing to let and manage affordable Edinburgh Living homes across the city.”

Edinburgh Living has homes across eight locations in Edinburgh: Clermiston, Hailesland, Pennywell, Greendykes, North Sighthill, Royston, Dumbryden and Craigmillar.

Counting the cost of food delivery apps: Which? investigation

A Which? snapshot investigation found ordering takeaways via food delivery apps was up to 44 per cent more expensive than going directly to the restaurant, while new research from the consumer champion also reveals that app users are sometimes struggling to get a satisfactory solution when something goes wrong with their order. 

Which? researchers looked at the costs of ordering meals for between two to four people from five restaurants and cafes, both directly and on food delivery sites Deliveroo, UberEats and Just Eat. Across the five restaurants, ordering via a takeaway app proved 23 per cent (£7.14) more expensive on average than ordering directly from the restaurant.

Orders on Deliveroo were the most expensive overall, costing an average of 31 per cent (£9.91) more per order than ordering directly from the restaurant. UberEats orders cost an extra 25 per cent (£7.93), while JustEat orders were only 7 per cent (£1.56) more expensive.

JustEat did not deliver for one of the restaurants Which? looked at and on another, it applied a £7.30 discount. JustEat said it offers a price promise to help ensure customers do not pay more for food they order through its app compared to ordering via the restaurant’s online delivery service.

The most expensive order was a £43.94 Deliveroo takeaway from a burrito and taco restaurant, which cost 44 per cent (£12.29) more than ordering directly from the restaurant. Even before adding delivery and service charges, the cost of the food was 26 per cent (£8.30) more.

Prices on apps are generally set by restaurants. However, restaurants often increase the price of items when bought through the apps to cover the service fees that the apps charge them. Ordering directly from the restaurant also does not incur the delivery charges that ordering from a delivery app does.

Costs vary between apps, with each one charging different service and delivery fees.

For restaurants forced to close during national or regional lockdowns, the apps offered a lifeline to keep their businesses open. However, a number of the restaurants investigated told Which? they have had to raise their prices in the apps to account for the commissions of between 15-35 per cent they have to pay the delivery services.

The apps say their commissions are essential for running the service – for example, insurance, paying delivery riders, customer services and services offered to restaurants.

During the pandemic, people’s use of food delivery apps increased as consumers looked online for their weekly takeaway and grocery shop. But if customers are feeding a family, these higher prices can quickly pile up. Consumers may not be aware that they are paying these higher prices if they have not visited the restaurant themselves.

In Which?’s recent survey of more than 2,000 UK adults, more than half of people (56%) told the consumer champion they had used delivery apps for takeaways or groceries.

Around six in 10 people told Which? they used takeaway apps at least monthly pre-pandemic, compared with seven in 10 now. JustEat was the most widely used app, with two in five adults (39%) choosing it compared with a quarter (26%) for UberEats and one in five (20%) for Deliveroo.

This new research from the consumer champion also found that customers frequently have problems with orders and often find there is no way to effectively complain or put things right when this happens.

The most common issues with deliveries were late arrival, cold food and missing items. Others reported ruined items, as well as orders not turning up.

Six in 10 (59%) Deliveroo users surveyed told Which? they had a problem in the last 12  months, while more than half (53%) UberEats and JustEat (53%) customers reported having an issue with an order.

The most common resolution for UberEats customers was being offered a cash refund, but Deliveroo and JustEat users were more often offered credit or a voucher in the app. Some of these credits and vouchers come with expiry dates, and if consumers are not regular users, they could lose their money. JustEat said customers are asked to apply the credit to their account within 30 days, after which they are able to use it indefinitely.

Of those who had a problem, more than half of Deliveroo customers (53%) and two in five JustEat (46%) and UberEats (42%) customers found it difficult to complain the last time something went wrong, according to Which?’s survey. Only around half of those who did complain were happy with how it was resolved.

Which? believes food delivery apps should make the responsibilities of the restaurant and app clearer so customers are not at risk of losing out if things go wrong. The consumer champion heard from many people across all of the food delivery apps who found it hard to speak to someone about their order and were passed between the delivery driver, the app and the restaurant.

If a customer is due a refund, consumer law is clear that they should get it in the same way they paid out originally, unless they agree otherwise. Customers do not have to accept credit or a voucher in the app if they paid with their own credit or debit card.

Adam French, Which? Consumer Rights Expert, said: “Next time you fancy a takeaway, you should be aware that the undoubted convenience offered by a delivery app comes with a hidden additional cost. If something goes wrong with your order, you might also find yourself caught between the restaurant and the app.

“Food delivery apps should do more to make the responsibilities of the restaurant and themselves clear so consumers are not caught between the two if there’s a problem with their order.

“If customers are owed a refund for a delivery which has gone wrong, they should remember they may be entitled to a cash refund under consumer law – they don’t have to accept credit or a voucher if it isn’t what they want.”

A Deliveroo spokesperson said: “Deliveroo always aims to offer our customers great value while also delivering sustainable growth for our restaurant partners. We encourage restaurants to set the same menu prices as they offer customers when dining in, and the commission we charge is then reinvested back into our business, paying for riders’ fees, customer services and upgrading our services for restaurants.

“We have a positive track record of helping our small restaurant partners throughout the pandemic and this will continue to be our priority as restaurants look towards a full reopening.”

A JustEat spokesperson said: “Just Eat is only successful if our restaurant partners are successful.  We believe our commission rates are aligned with the value we provide to our partners and we have a track record of helping restaurants prosper.

“It’s really important to us that our customers have a positive experience when using Just Eat. Whenever we’re made aware of any customer experience that falls short of the high standards we hope to deliver, we will always investigate and take appropriate action to ensure we find a suitable solution.”

An Uber Eats spokeswoman said: “At Uber Eats, we are completely focused on ensuring that the best restaurants and the best selection of food is available to customers, delivered in an average time of less than 30 minutes.

“We have a dedicated customer service team to help customers who have issues with their orders, and we would encourage anyone who does have an issue to reach out in the Help section of the app.”

Save A Life for Scotland: Ensuring more people can use defibrillators and CPR to save lives

With increased awareness over the weekend on how CPR and defibrillators can save lives, the Scottish Ambulance Service is working with Save a Life for Scotland (SALFS) to ensure more people know what to do when they witness someone suffering a cardiac arrest.

There are crucial elements required to save a life when someone is in cardiac arrest, and which we refer to as the ‘Chain of Survival’. The first of these steps is to ensure that people can identify when a cardiac arrest is happening, and there is a defibrillator in the community.

This is followed by early cardiopulmonary resuscitation (CPR) and defibrillation to restart the heart; timely hospital care, and appropriate aftercare. 

Pauline Howie, Chief Executive of the Scottish Ambulance Service, says: “Working with the Save a Life for Scotland (SALFS) campaign and other partners, we want to increase the survivability rates of those who go into cardiac arrest in Scotland.

“Cardiac arrest can affect anyone, of any age at any time or place. It’s vital that we can encourage people to feel more comfortable in calling 999 and to deliver bystander CPR and defibrillation if witnessing an out-of-hospital cardiac arrest. 

“Over the last five years, the Save a Life for Scotland (SALFS) partnership has equipped over 640,000 people with CPR skills, and the survival rate after an out of hospital cardiac arrest has doubled to one in ten people.

“This is really significant progress, but there are even higher rates of survival achievable that we are working towards with the refreshed Out of Hospital Cardiac Arrest Strategy. The Scottish Ambulance Service will also be working with schools so that we can equip all school children with the skills to be able to perform CPR.” 

Dr Gareth Clegg, University of Edinburgh, Chair of the Delivery Group for Scotland’s Out-of-Hospital Cardiac Arrest Strategy says: “After a cardiac arrest every second counts. Calling 999 for help, starting chest compression CPR and using a defibrillator as soon as possible is the way to save lives.

“Scotland’s national plan to increase survival after cardiac arrest aims to double the number of cases where a defib is applied by the public – even before an ambulance arrives at the scene. Studies show that using a defibrillator within three minutes of collapse, along with starting CPR, can greatly increase chances of survival.”

Lisa MacInnes, Director of Save a life for Scotland, says: “Every year around 3,500 people in Scotland of all ages suffer a cardiac arrest at home or within the community.

“Save a Life for Scotland is a campaign which aims to increase the chance of survival by encouraging more people to learn about CPR and defibrillators. The simple message of the campaign is that everybody in Scotland has got the power to save lives in their own hands.”

Information on defibrillators: 

There are around 4000 public-access defibrillators registered in Scotland and we have a system where people can add their own defibrillators to our database. You can find their locations here: Registering your Automated External Defibrillator (scottishambulance.com)

Defibrillators are designed to be used by members of the public who have not received any training. They provide audible instructions and sometimes visual prompts on a screen, and because they will not allow a shock to be given unless it is needed, it is extremely unlikely that it will do any harm to the person who has collapsed.

Information on identifying cardiac arrests:

To help people identify when someone is suffering a cardiac arrest, it’s important to recognise the difference between a cardiac arrest and a heart attack. A cardiac arrest occurs when someone’s heart stops beating. Because there is no blood flow to the brain, they will suddenly lose consciousness and will stop breathing or stop breathing normally.  

A heart attack is where there is a sudden interruption to the blood supply to part of the heart muscle. It is likely to cause chest pain and without treatment will result in permanent damage to the heart.

The heart is still sending blood around the body and the person remains conscious and is still breathing. Both are medical emergencies, and you should call 999, but a cardiac arrest is much more serious.

To Find out more about CPR and defibrillators, visit the Scottish Ambulance Service website – Cardiac Arrest (scottishambulance.com) 

Visit savealife.scot to learn more about what organisations are doing across Scotland to save more lives.