Support for people in crisis

SCOTTISH WELFARE FUND

We’re supporting people in crisis and helping people to live independently through our Scottish Welfare Fund.

The Scottish Welfare Fund is made up of two different grants.

One of these is a Crisis Grant which can help pay for essentials like food and heating in a disaster or emergency.

For more information: mygov.scot/scottish-welfare-fund

Thousands more out-of-work benefit claimants to get personalised support

Up to 40,000 disabled people and people with health conditions will benefit from expanded access to personalised support, as the government rolls out Support Conversations across a further 27 Jobcentres taking the total number of sites to 33

  • Support Conversations expanding to a further 27 Jobcentres across Great Britain, bringing the total to 33 sites.
  • Disabled people and those with health conditions on out of work benefits are being offered a one-to-one, voluntary, hour-long conversation to discuss their support needs and identify extra help. This support is personalised and could link people to help with their health, debt, skills, employment and housing.
  • Part of the government’s wider £3.5 billion investment to help disabled people and those with health conditions into work over the Parliament.

Support Conversations are voluntary, hour-long sessions designed to help people identify and overcome the barriers stopping them from moving into work or into meaningful activity (such as volunteering) and is part of the commitment the Government made in last year’s Pathways to Work Green Paper

Unlike standard Jobcentre appointments, Support Conversations take a holistic approach, covering not just employment, but housing, debt, skills, and drug and alcohol rehabilitation services. Support Conversations are delivered by Healthcare Professionals, Pathways to Work Advisers, and Disability Employment Advisers, and are available face to face, by video, or by telephone.

They are open to those who are awaiting a Work Capability Assessment and people furthest away from the labour market – assessed as having Limited Capability for Work and Work-Related Activity (LCWRA). 

These are people who for too long were written off and denied support. But the government’s expansion of Support Conversations is giving people they help they need and builds on the landmark deployment of 1,000 Pathways to Work Advisers, who have already helped more than 65,000 sick and disabled people get one step closer to work.

Minister for Employment Dame Diana Johnson said: “Too many disabled people and people with health conditions face barriers that stop them from accessing the support and opportunities they deserve. 

“That is why we are expanding the number of sites delivering Support Conversations from 6 to 33 Jobcentres across Great Britain, giving up to 40,000 people personalised help tailored to their circumstances. 

“Getting more people into good work is central to our Plan for Change and Support Conversations will help us do exactly this.”

This expansion builds on testing already live in six sites where support conversations are being delivered by healthcare professionals and disability employment advisers. Early testing indicates customers feeling “listened to” and “supported.”

Neil, a Disability Employment Adviser in Bournemouth said:  “Support Conversations are a great opportunity to spend an hour focused on the claimant and their needs. 

“We all know that many people face a whole range of challenges which need to be overcome as part of their individual journey back to work and talking through those challenges with a DEA is an important first step.

“Support Conversations confirm that the most valuable resource we have is the time that we spend with our claimants.”

Saimha, a Healthcare Professional in Preston said: “Support Conversation is about providing compassionate, informed, holistic, person-centred support to disabled people and those with health conditions. Every interaction is an opportunity to make someone feel heard, safe, and supported.

“Every person’s health journey is unique and support conversation is an opportunity to identify the range of barriers people are facing in their day to day life and signposting them to the relevant services that can help, encouraging people to take positive steps towards improving their lives.”

This expansion forms part of the UK government’s Pathways to Work offer and its broader £3.5 billion employment support package, which includes:

  • Connect to Work, which delivers tailored, personalised, local support that will help 300,000 people into work by the end of this parliament.
  • The national expansion of WorkWell, backed by £259mn, helping up to 250,000 people with health conditions to stay in or return to work.
  • Allowing sick or disabled people to try work without the immediate fear of reassessment through the Right to Try.
  • The deployment of 1,000 Pathways to Work advisers who’ve already helped tens of thousands of people the previous Government wrote off.

The government will continue to test the success of Support Conversations through healthcare professionals and disability employment advisors as part of this expansion, with Pathways to Work Advisers also carrying out these Support Conversations for the first time. 27 sites have been confirmed so far, with a further six sites to be confirmed shortly.

The expansion directly supports the government’s Plan for Change and its mission to raise living standards across the UK by helping more people into work and ensuring everyone has the opportunity to thrive.

Additional Information:

  • Support Conversations are currently offered to people awaiting a Work Capability Assessment (WCA) who have registered a health condition or disability that impacts their ability to work and those assessed as having Limited Capability for Work and Work-Related Activity (LCWRA).
  • The conversations are entirely voluntary.
  • List of confirmed sites (note 6 further sites to be confirmed shortly):
SiteModel
AberdarePtWA
Berwick Upon TweedPtWA
BlaydonDEA
BournemouthDEA
DidsburyPtWA
GlenrothesDEA
GrimsbyPtWA
HoxtonPtWA
LancasterHCP
Leeds Park PlacePtWA
Leicester Charles StreetDEA
Leicester Wellington StreetDEA
North ShieldsDEA
NorthwichPtWA
PrestonHCP
RusholmePtWA
SaltcoatsPtWA
ShettlestonDEA
South ShieldsDEA
SouthendDEA
SparkhillDEA
SpringburnDEA
SunderlandDEA
ThornabyHCP
WesterHailesPtWA
WhitehavenDEA
WorkingtonPtWA

Social Security Scotland: Best Start Grant School Age Payment

Best Start Grant School Age Payment is paid automatically to those who already receive Scottish Child Payment but some people still need to apply.

Applications are now open to those who:

✅

 don’t qualify for Scottish Child Payment but get Housing Benefit.

✅

 have opted out of automatic Best Start Grant payments

✅

 are under 19 and dependent on someone else who gets benefits for you

If you’re currently receiving Scottish Child Payment you will receive a text when we’re checking eligibility and we will send a letter to let you know if you will get the payment automatically.

Find out more at: bit.ly/SchoolAgePayment

New engagement toolkit ‘puts disabled people at the heart of the Timms Review’

The Timms Review into Personal Independence Payment (PIP) is expanding its engagement to hear from more disabled people, following the closure of the Call for Evidence on 28 May

  • New resources launched to help organisations run workshops and events with disabled people and those with long term health conditions  
  • The workshops cover three key themes: what PIP is for, what it is like to apply, and how decisions are made.   
  • All materials are available on GOV.UK. and organisations can submit insights from their Workshop in a Box until 17 July.  

Launched last autumn, the Timms Review is being co-produced with disabled people and aims to make sure the benefit is fit and fair for the future and better reflects the impact of people’s conditions in the modern world.   

New resources are now being made available to support organisations and communities across the country to run workshops, bringing together disabled people to share their experiences and views. These sessions will focus on key aspects of the system, including what PIP is for, people’s experience of applying, and how decisions are made. 

Their responses will shape the Review, with its launch following the closure of the Call for Evidence last month which received 38,000 responses.   

Minister for Social Security and Disability, Sir Stephen Timms, said: Hearing from disabled people across the UK is vitally important to inform the Review. 

£That is why we are co-producing this review with disabled people every step of the way — to make sure that PIP is truly fair and fit for the future.  

“I encourage any organisation that is able to host a workshop to do so, because we need to hear the views and lived experience of as many disabled people as possible.”

The resources include downloadable, ready-to-use engagement materials to help organisations across the UK engage with the review, run their own sessions with the people they advocate for, the public, or other stakeholders.   

While the workshops are designed primarily for disabled people and those with long-term conditions, organisations are encouraged to adapt the materials for carers, advisors, and others with relevant knowledge and experience of PIP.    

Co-chair Sharon Brennan said: “It is vital to the success of the review that we hear from as many people as possible about their thoughts on PIP, especially those whose voices are less heard such as those from marginalised communities or who are do not feel comfortable engaging with government-led consultations. 

“We hope this new engagement method allows people to have conversations that matter with the organisations that they most trust so their lived experiences can shape the outcomes of our Review.

It is open to anyone who would like to host a session, including Deaf and Disabled People’s Organisations (DDPOs), disability and health charities, community groups, and elected representatives.  

Organisations can sign up for information sessions on how to conduct a workshop in a box taking place on 10 and 16 June and access the materials via the Timms Review webpage on gov.uk. Those taking part will need to submit their insights by 17 July to directly inform the steering group’s recommendations.    

  • The newly released resources which make up the ‘Workshop in a Box’ are one of six evidence and engagement strands within the Review’s programme. The others are analysing existing data and research; carrying out new quantitative survey research; hearing evidence from experts; and running deliberative events.  
  • We have approached a small number of organisations to offer financial support to deliver accessible workshops with local groups and communities in their networks. These organisations have been identified for their ability to reach individuals and groups who are less likely to engage with government research or public consultations, including those from marginalised or underrepresented communities.  
  • An interim report will be published in the coming months, providing a fuller update on the steering group’s work to date.  
  • The resources can be found on GOV.UK at: The Timms Review – GOV.UK  
  • The Review sits alongside reforms already made to the broken welfare system inherited from the previous government, including:  
  • Rebalancing Universal Credit to remove the perverse incentives that encourage ill health rather than looking for work  
  • Allowing sick or disabled people to try work without fear of immediate reassessment   
  • Investing £3.5bn into employment support for sick or disabled people by the end of the decade  
  • Connect to Work which delivers tailored, personalised, local support that will help 300,000 people into work by the end of this parliament  
  • The national expansion of WorkWell backed by £259mn, helping up to 250,000 people with health conditions to stay in or return to work  
  • The deployment of 1,000 Pathways to Work advisers who’ve already helped tens of thousands of people the previous Government wrote off

The ‘Workshop in a Box’ isn’t so easy to find on the wesite, though? – Ed.

Financial help for starting primary school

Applications open for Best Start Grant School Age Payment

Families across Scotland can now apply for over £330 to help with the costs of preparing for primary school, as applications for Best Start Grant School Age Payment open today (1 June 2026).

The payment, unique to Scotland, is available to eligible families with children born between 1 March 2021 and 28 February 2022. It is designed to ease the financial pressures that come with a child starting primary one and can be spent on anything families need – from clothes and stationery to school trips.

Whether a family can receive the payment depends on the child’s age and when they are first old enough to start primary school, typically between 4 and 5 years.

Importantly, families do not need to wait until their child starts school to apply. Those who are deferring their child’s start date, or whose child will not be attending school, are still eligible and must apply before applications close on 28 February 2027.

Families receiving Scottish Child Payment who are eligible for School Age Payment should get an automated payment and do not need to apply.

Social Justice Secretary Shirley-Anne Somerville, said: “Starting school is a landmark moment in a child’s life, but sadly it can also put real financial pressure on families. That’s why we introduced the Best Start Grant School Age Payment – to help ensure that every child in Scotland can begin their school journey with what they need, regardless of their family’s circumstances.

“This support is a vital part of our wider commitment to eradicating child poverty, making sure help reaches families at key moments in a child’s life.”

Sara Spencer, Cost of the School Day Project Manager said: “We know from our work with children and families that starting school adds real pressure to already stretched family finances. That’s why it’s really important that families apply for the financial support, like the School Age Payment, that they are entitled to.”

School Age Payment is a payment of £331.95 per child. Applications for children born between 1 March 2021 and 28 February 2022 are open from 1 June 2026 to 28 February 2027.

To get Best Start Grant School Age Payment the person applying will normally need to be receiving one of the following payments: Universal Credit, Housing Benefit, Income Support, Pension Credit, income-based Jobseekers Allowance (JSA) or income-related Employment and Support Allowance (ESA).

Families have until 28 February 2027 to submit their application. The payment is also open to kinship carers and adoptive parents who meet the eligibility criteria.

Parents and carers can apply for multiple children, provided each child falls within the eligible age range at the time of application. Social Security Scotland will usually make the payment once per child, although additional payments may be made in certain circumstances — for example, if a child moves to live with a different kinship carer or adoptive parent within the same application window.

Full eligibility details and how to apply visit Best Start Grant and Best Start Foods – mygov.scot

Over 321,000 children getting vital support

Scottish Child Payment key to eradicating child poverty

Across Scotland, 321,885 children are benefiting from Scottish Child Payment as of March 2026, according to newly published statistics. 

Launched in February 2021, the Scotland-only benefit is a weekly payment of £28.20, paid every four weeks to every eligible child under 16 within a household.

Scottish Child Payment is expected to keep 50,000 children out of relative poverty in 2026–27. This underlines the critical role that Scottish Child Payment plays in eradicating child poverty in Scotland.

Social Justice Secretary, Shirley-Anne Somerville, said: “Eradicating child poverty and supporting families with the cost of living is a key focus for this government.

“It’s clear that the Scottish Child Payment is making a major difference to families which is why we will now go further by increasing the Scottish Child Payment to £40 per week for families with children under the age of one.  

We remain fully committed to doing everything we can to support families and give every child the best possible start in life. Scottish Child Payment remains central to that mission.”

Scottish Child Payment statistics to 31 March 2026: Scottish Child Payment statistics to 31 March 2026 – Social Security Scotland 

Social Security Scotland: Benefit payment information

Because of the bank holiday, people who are due a payment on Monday 4 May will usually receive it by the end of Friday 1 May.

Best Start Food payments are not affected.

All other payment dates will stay the same.

More at: http://bit.ly/BankHolidayPaymentDates

HMRC: Parents of teens reminded to extend Child Benefit claim online

Teenager turning 16?  Don’t miss out on Child Benefit

  • Parents of teenagers starting qualifying further education or training courses must extend their Child Benefit claim by 31 August
  • About 1.5 million parents of 16-19-year-olds are to receive reminder letters in coming weeks
  • The quickest and easiest way to extend is via the HMRC app or online at GOV.UK

Parents of 16-19-year-olds are reminded to extend their Child Benefit claim if their teenager is staying in certain types of education or training after their GCSEs or National 5s.

Child Benefit will automatically stop on 31 August on or after a child’s 16th birthday unless parents confirm their teenager’s plans. Around 1.5 million reminder letters will be sent from late April, with most landing on doorsteps in early May.

Parents don’t need to wait for their letter. HM Revenue and Customs’ (HMRC) digital service for extending claims opened on 1 April, so those who already know their teenager’s plans can act today.

Claim extensions can be made on the HMRC app or online at GOV.UK. The letters also include a QR code linking directly to the digital service.

Child Benefit is worth £27.05 a week – or £1,406.60 a year – for the eldest or only child and £17.90 a week for each additional child. Last year, 874,000 parents extended their claim, with more than half doing so online or through the HMRC app.

Myrtle Lloyd, HMRC’s Chief Customer Officer, said: “Child Benefit is a real financial boost for families, so if your teenager already knows they’re staying in education or training after their GCSEs or National 5s, you don’t need to wait for our letter.

“You can extend your Child Benefit claim today in minutes via the HMRC app or online at GOV.UK.”

Child Benefit can continue for teenagers studying full time in non-advanced education, or on unpaid approved training courses. Visit GOV.UK for the full list of eligible courses.

If a Child Benefit claimant or their partner has an individual income of between £60,000 and £80,000, the higher earner may be liable for the High Income Child Benefit Charge (HICBC). Use the Child Benefit tax calculator on GOV.UK for an estimate.

Parents can pay the charge through their PAYE tax code using the HICBC digital service, or through Self Assessment.

Resolution Foundation: Improving the Universal Credit system

This month marks a true milestone for the UK benefits system: the end of the thirteen-year rollout of Universal Credit that has brought together all means-tested working-age benefits.

This moment is an opportunity to consider how the system can be improved

⤵️

http://buff.ly/TjrE4OW