A psychologist’s top tips for parents this results day

With results for Nationals, Highers, Advanced Highers and Skills for Work Awards being issued on Tuesday 4 August, Dr Marguerita Magennis, psychologist, parenting consultant and psychology tutor at FindTutors, shares her advice for helping young people feel supported, whatever the outcome.
Manage your own expectations before the day:

Results day can be emotionally charged for parents as well as young people. It is important for parents to recognise their own hopes, fears and expectations before the day arrives.

Children are highly attuned to the emotions of those around them and can quickly absorb parental anxiety, often feeling responsible for managing not only their own emotions but those of their parents too. Remaining calm and keeping the focus on unconditional support helps create an environment where children feel valued regardless of the outcome.

Regulate your own reaction before you respond

The first few moments after results are opened may be remembered long after the grades themselves. Before speaking, parents should take a moment to regulate their own emotional response. Young people instinctively look to trusted adults to judge how serious a situation is. Calm body language, a relaxed posture and a reassuring presence help communicate emotional safety, allowing the child to begin processing their disappointment without feeling they have also disappointed those they love.

Do not rush to reassure or solve the problem

When children experience disappointment, they first need their emotions to be acknowledged rather than redirected.

Well-intentioned reassurance or rushing into practical solutions can unintentionally minimise what feels like a significant loss to them.

From a psychological perspective, emotional validation helps regulate the nervous system and enables clearer thinking. Once a child feels understood, they are usually far better placed to consider solutions and future options.

Give them space while keeping the door open

Children and young people process disappointment differently. Some need to talk immediately, while others require time to make sense of their emotions before they feel ready to engage.

Respecting that need for space demonstrates trust rather than indifference. Parents can remain emotionally available without placing pressure on their child to talk before they are ready, recognising that conversations often happen once emotions have had time to settle.

Choose your words carefully

Parents should focus on acknowledging their child’s feelings, reassuring them that their worth extends far beyond academic performance, and reinforcing that disappointing results do not define their future.

Equally important is avoiding comments that minimise emotions, assign blame or compare them with siblings, friends or classmates. While these responses are often intended to motivate or reassure, they can increase feelings of shame and reinforce the belief that love or approval is conditional on achievement.

Wait until emotions have settled before discussing next steps

Immediately after receiving disappointing news, emotions often override logical thinking. Parents should allow time for those initial feelings to settle before introducing discussions about appeals, alternative pathways or future plans.

A child is usually ready when they begin asking questions, expressing curiosity about their options or engaging more openly in conversation. Allowing emotional processing before practical planning encourages more thoughtful decision-making.

Avoid comparing your child with others

Comparison can be deeply damaging because it shifts the focus away from individual strengths and reinforces the idea that success is measured against someone else’s achievements.

Every young person develops at their own pace, with different abilities, challenges and aspirations.

Supporting children to value their own progress rather than competing with others helps build resilience, confidence and a healthier sense of self-worth.

Put social media celebrations into perspective

Social media can magnify disappointment by presenting a carefully curated version of success. Young people may mistakenly believe that everyone else has achieved the outcomes they hoped for, when in reality they are only seeing selected moments.

Parents can help by encouraging perspective, reminding children that social media rarely reflects the full picture and reinforcing that their own journey does not need to mirror anyone else’s to be meaningful or successful.

Celebrate commitment, not just grades

When rewards become closely linked to grades, children may begin to associate love, approval or self-worth with achievement rather than effort and personal growth.

This can contribute to perfectionism, fear of failure and increased anxiety around future performance.

Where possible, celebrations should recognise the commitment, perseverance and resilience shown throughout the examination process rather than being determined solely by the final outcome.

Remember that results do not define a young person

As a psychologist, I would encourage parents to remember that results D=day is not simply about grades, it is about identity, self-esteem and hope for the future.

The way parents respond can have a lasting influence on how a young person interprets both success and disappointment.

Examination results may shape the next step in their journey, but they do not define their potential, their character or their value. Feeling accepted and supported, regardless of the outcome, is one of the greatest protective factors for a young person’s emotional wellbeing.

About Dr Marguerita Magennis

Dr Marguerita Magennis is a psychologist, parenting consultant, early years specialist and psychology tutor at FindTutors with more than 25 years’ experience working with children, families and educators.

She works with schools, preschools and parents to support children’s learning, emotional development and wellbeing, with a particular focus on neurodivergence and early childhood development. Professional profile is here.

Acas updates its Code of Practice as formal disciplinaries estimated to cost employers 2 billion a year

Workplace expert, Acas, has today launched a consultation on updates to its Code of Practice on disciplinary and grievance procedures to promote early and informal resolution of concerns at work.

The new Code will help employers and workers handle concerns in a fair, transparent and timely way. Employers and workers have rights and responsibilities and handling concerns that come up early and informally can save on costs and stress at work.

Acas research on the annual cost of conflict has found that managing formal disciplinary and grievance procedures is estimated to cost UK employers £2.36 billion a year, while the annual cost of informal resolution is around ten times lower at £250 million.

Acas Chair, Baroness Maggie Jones, said: “Acas research shows that formal processes can be very costly for everyone involved. Effective early intervention in conflict saves money and time as well as promoting staff wellbeing and productivity.

“Our new Code reflects the benefits of handling work issues early and informally. It will help employers and workers handle concerns in a way that’s fair, transparent and timely. I would encourage everyone to take part in the consultation.”

Acas statutory Code of Practice on disciplinary and grievance procedures was last fully revised in 2009. It currently applies where there is potential for disciplinary action to be taken against a worker or where a worker raises a formal concern or grievance with their employer.

The purpose of the Code is to provide employers, workers and representatives with guidance on handling disciplinary and grievance situations in the workplace.

Employment tribunals must take the Code into account in relevant cases and can increase or reduce an award by up to 25% for unreasonable failure to follow the Code by an employer or worker. Size and resources of the organisation are taken into account.

As well as promoting the benefits of informal and early resolution of conflict, the draft updated Code also seeks views on how to improve handling formal procedures.

Acas has also published a new YouGov poll today, which asked British businesses about what options best help their organisations to resolve workplace conflict informally. The top three picked were:

  • Having a good working relationship with the other person (58%);
  • A shared willingness to find a solution (53%); and
  • A workplace culture that supports open conversations (52%).

The consultation on the draft Code closes on 23 September 2026.

To respond please see: https://www.acas.org.uk/about-us/acas-consultations/code-of-practice-disciplinary-grievance-2026

State Pension income tax exemption: Independent Age responds

Responding to the Prime Minister’s commitment to exempt state pensioners with no additional income from income tax, Morgan Vine, Director of Policy and Influencing at Independent Age said: “Recommitting to exempting the State Pension from income tax is a welcome signal that the new Prime Minister is listening to the concerns of older people on low incomes.

“However, questions remain about how the policy will be implemented across a complex pensions system where one solution does not fit all.

“Different versions of the State Pension mean some older people receiving a lower State Pension and a small private pension would be dragged into the tax system, while others receiving only the State Pension will be exempt, despite the amount they receive being largely the same.

“Clearly, this is a situation that needs to be addressed so no older person on a low income loses out.

“Every day we hear from older people with chronic money worries who are making difficult decisions to make ends meet, from rationing their energy and water use to skipping meals.

“We look forward to receiving clarity from the UK Government on how the State Pension tax exemption will work to protect all pensioners on low incomes.”

Local MSP reflects on Holyrood Park wildfire

Following the fire which began in Holyrood Park on Sunday evening, Sanne Dijkstra-Downie has called for recognition of the impact that climate change is already having on our city while highlighting the need for better wildfire awareness.

While wildfires can be an important part of the ecological cycle, the rate and intensity that we are seeing them occur with is a clear indication of climate change and its impact on our day-to-day lives.

Longer, hotter and drier summers are becoming the norm within Scotland and now areas that previously rarely saw such fires are affected more often. Given the number of visitors and the variety of purposes it serves, Holyrood Park is particularly susceptible to fires that are started by human activity.

Holyrood Park is a uniquely important ecological site with a wide range of trees, plants and animals, including several rare and endangered species.  The effects of climate change threaten the destruction of these species within our city, reshaping how the park will look, sound and feel for the future.

Commenting Sanne Dijkstra-Downie MSP said: – “I am deeply concerned by yet another fire in Holyrood Park and want to thank the Scottish Fire and Rescue Service (SFRS) and all emergency responders for their swift and professional efforts to tackle the blaze.

“Holyrood Park is one of Edinburgh’s most striking natural landscapes which provides a vital habitat for wildlife and a valuable green space for residents and visitors alike. Fires of this nature can have a devastating impact on local ecosystems, destroying vegetation, disrupting breeding habitats and leaving long-lasting damage.

“The effects of climate change are not a distant threat and we are already seeing its impact across our city. As climate change contributes to more frequent periods of hot, dry weather we need investment in wildfire prevention. We also need better education about wildfire risks due to human activity such as campfires and discarded cigarettes.

“Above all, we must increase our efforts to reduce emissions, support renewable energy and step up adaptation measures in these ecologically important areas so that they can be safeguarded for future generations.”

NHS 24: Top Tips to Beat the Bites!

Mauled by midgies, tormented by ticks, chomped by clegs?🦟🐜🐝

Scotland’s summer wildlife is out in full force and they’re hungry!

Whether you’re hiking the Highlands or just enjoying a garden BBQ, insect bites can be more than just annoying. Some can cause allergic reactions or even carry infections like Lyme disease.

🧴 Top tips to stay bite-free:

✔️ Use insect repellent

✔️ Wear long sleeves and trousers in grassy or wooded areas

✔️ Keep food covered

✔️ Avoid strong perfumes that attract bugs

✔️ If you’re camping, avoid pitching your tent near water like rivers or lochs

If you’ve been bitten and it’s swollen, painful or not healing, get it checked. Your pharmacist can provide helpful advice or visit our bites and stings page on #NHSinform.

#SummerHealth

#InsectBites

#NHS24

#TickAwareness

#Midges

#Clegs

#OutdoorSafety

Home Security: Holiday Photos

POST THE MEMORIES, NOT THE PLANS

We all love sharing holiday photos, but posting in real-time could alert criminals that your home is empty. It also puts you at greater risk of identity theft if your personal details or travel plans are shared publicly.

Top tip: Save the snaps for after your trip and keep location tags off your posts.

Post the memories. Not the plans.

Think ahead this summer. Keep it secure.

Acas tips to help employers manage workplace challenges due to hot weather

Workplace expert Acas has offered some recommendations to help employers manage workplace challenges due to hot weather.  

Acas Chief Executive Niall Mackenzie said: “The Met Office has issued a weather warning for extreme heat, which will mean an uncomfortable week for many people.

“Some workers with certain health conditions or disabilities may be adversely affected by the heat. The hotter weather can also impact public transport, which can disrupt people’s journeys to and from work. 

“Acas has some top tips for employers to help ensure their businesses remain productive during the heatwave while keeping staff happy, too.” 

By law, employers have a ‘duty of care’ to make sure working temperatures are reasonable for their staff. This includes at the workplace and working from home.

Acas’s recommendations for hot weather working include: 

Workplace temperatures should be reasonable  

There is no legal maximum working temperature. The Health & Safety Executive (HSE) advice is that the temperature in all workplaces inside buildings must be reasonable.  

The HSE offers advice on how to carry out a thermal comfort risk assessment if staff are unhappy with the temperature:  

http://www.hse.gov.uk/temperature/index.htm  

Keeping cool at work  

Switch on any fans or air conditioners to keep workplaces comfortable and use blinds or curtains to block out sunlight. Staff working outside should wear appropriate clothes and use sunscreen to protect from sunburn. 

Stay hydrated  

Employers must provide staff with suitable drinking water in the workplace. Workers should drink plenty of water throughout the day to prevent dehydration and not wait until they are thirsty. Employers could allow extra breaks for staff to get cold drinks. 

Dress code  

Employers are not under any obligation to relax their uniform or dress code requirements during hot weather but where possible it may be advisable to for employers to relax the rules for wearing ties or suits. 

Getting into work  

If public transport gets adversely affected by the hot weather, this could affect staff attendance and their ability to get into work on time. Staff should check timetables in advance, and employers should be flexible.  

https://www.acas.org.uk/disruption-getting-to-work

Vulnerable workers 

Workers with health conditions or disabilities may be affected more by hot weather. Employers should assess for any risks and discuss what they need to reduce or remove that risk. This might include providing fans, portable air-cooling units or more frequent or longer breaks. Employers must make reasonable adjustments for workers with disabilities.  

https://www.acas.org.uk/reasonable-adjustments

https://www.acas.org.uk/extreme-temperatures-in-the-workplace

RAC predicts number of private parking tickets issued in a year is set to rise by 3m to a record 17m

  • Drivers want private parking ‘PCNs’ renamed to avoid confusion with council Penalty Charge Notices
  • 91% of drivers say ‘Parking Charge Notices’ are confusing as they carry the same ‘PCN’ acronym as council fines – but are fundamentally different

The RAC expects the number of private parking tickets issued to drivers in the year to the end of March will hit a new record of 17m when government figures are published next month.

So far, car park management companies have sent out more than 13m parking charging notices in just three months, an average of 4.3m tickets a quarter. This would mean the 2024-25 record total of 14.4m is likely to be surpassed by as much as 3m this year.

Interestingly, new RAC research* has found half of drivers don’t realise there are major differences between public parking fines and private parking charge notices as they are named so similarly – and look virtually identical when stuck to a vehicle’s windscreen.

While 44% said they thought there were differences between a Penalty Charge Notice issued by a council for a parking violation and a Parking Charge Notice sent out by a private car park management company for an alleged infringement, 50% were confused as both are regularly referred to as PCNs. Of these, nearly four-in-10 (37%) were not sure of the differences and 13% didn’t think there were any differences. A further 5% hadn’t heard of either.

Of the 44% who stated they thought there were differences between the two types of PCNs, three-quarters (76%) correctly understood a Penalty Charge Notice is issued by councils and a Parking Charge Notice is issued by private car park operators. But 15% wrongly believed it was the other way round – that a Penalty Charge Notice is issued by private car park operators and a Parking Charge Notice is issued by councils. Eight per cent said they didn’t know what the difference was. 

Despite both often being referred to by the same ‘PCN’ acronym and looking almost identical when fixed to a driver’s windscreen, Penalty Charge Notices are very different to Parking Charge Notices. A Penalty Charge Notice is issued to drivers by local councils and Transport for London after committing an offence by parking on public land. It’s a fine drivers have to pay and is backed by law. Drivers can appeal to the independently run Traffic Penalty Tribunal (England and Wales) or London Tribunals for contraventions committed in London boroughs.

In stark contrast, a Parking Charge Notice is issued to drivers by private parking companies when they believe drivers have breached the terms and conditions of parking on private land. In reality, it’s not a fine, but an invoice for an alleged breach of contract. Drivers can appeal to either of the appeals bodies set up by the two private parking trade associations – Parking on Private Land Appeals (POPLA) or the Independent Appeals Service (IAS).

Nine-in-10 (91%) of drivers surveyed by the RAC felt the term ‘Parking Charge Notice’ is confusing as it shares the same ‘PCN’ acronym.

With a view to making the difference between ‘PCNs’ clearer, the RAC asked drivers confused by the acronym what a Parking Charge Notice issued by private parking operators should be renamed as. Three-in-10 (31%) felt it should be called a ‘Private Parking Charge’ (a PPC); 19% a Private Car Park Charge (a PCPC); 19% a Charge for Private Parking (a CPP); 14% an Invoice for Private Parking (an IPP); and 16% weren’t sure.

RAC head of policy Simon Williams said: “Drivers are clearly confused by the PCN acronym which is concerning as they are very different in terms of consequences.

“A PCN sent by the council is a fine and must be paid, whereas a Parking Charge Notice, issued by a private car park operator, is an invoice for alleged breach of contract.

“The fact both can be put on drivers’ windscreens in identical bright yellow colour doesn’t help, either. We suspect they’re deliberately designed to look very similar to a council penalty charge notice.

“While the two private parking trade associations have set their industry PCNs at £100, they are regularly discounted by at least 40% for payment within 14 days. Fines issued by councils vary but are generally lower outside London and are all discounted by 50% for early payment.

“Another very important difference occurs after the 28-day appeal window has closed, when an unpaid private Parking Charge Notice is often increased by £70 to £170 with a letter from a debt collection company.

“The RAC is firmly against this practice as it’s totally disproportionate to the alleged parking contravention. This is perhaps one reason why 36% of drivers surveyed for our annual Report on Motoring had concerns about the conduct of private parking companies when pursuing people for parking infringements.**

“As there’s so much confusion between the two PCN acronyms, drivers are very supportive of changing the name of private Parking Charge Notices to clear this up and help others understand the important legal difference.”

Recent RAC analysis of government data found that in the year to the end of September 2025 a record 15.9m parking tickets were handed out by private businesses, up 17% on the same period the year before.***

While the RAC accepts that part of the rise may be due to more car parks being privately managed, the figures show 48,000 tickets per day were issued between June and September last year, which it feels is ominously high considering most people don’t set out to get a private parking notice.

Simon Williams added: “This record figure says to us that something must be going badly awry, which is why the outcome of the Government’s latest Private Parking Code of Practice consultation can’t come soon enough.

“Drivers need to know they’re being treated fairly whenever they use a private car park.”

CMA publishes new monitoring update on road fuel market

Report assesses impact of the conflict in the Middle East on fuel prices and margins until the end of April 2026

  • No evidence that retailers altered their pricing strategies to take advantage of the crisis
  • Lack of effective competition remains a concern, and CMA will examine whether improved supply conditions are reflected in lower retail prices over the coming weeks
  • Savings of up to £9  per tank possible if drivers shop around – the more motorists make use of Fuel Finder-backed services, the better it works

The Competition and Markets Authority (CMA) has published its latest road fuel monitoring report, setting out how the conflict in the Middle East has affected what drivers pay at the pump. It has also assessed fuel margins – the difference between the price petrol stations pay for fuel and the price they sell it at.

In its previous report, the CMA found that the conflict in the Middle East caused a rapid increase in both the wholesale price for fuel and prices at the pump. While margins in March were similar to 2025, a small number of retailers saw their margins increase. The CMA committed to examine this further and has set out findings in today’s report.

Today’s report

Overall, the CMA’s analysis indicates that elevated wholesale prices continue to explain most of the increase in pump prices in March and into April and it has not seen evidence of retailers actively changing their pricing strategies to take advantage of the crisis.

Alongside wholesale price increases, a range of factors particular to the current crisis may be reducing retailers’ incentives to offer lower prices, including wholesale price volatility, supply constraints and increases in demand.

The CMA’s investigations also indicate that, where certain individual retailers have increased margins in March, this is due in part to retailers following competitors’ price increases and setting prices to mitigate supply constraints and inventory pressures, alongside differences in their purchasing costs.   

However, it also notes that throughout this period, average fuel margins for both supermarket and non-supermarket retailers remained at historically high levels and, in a number of cases, individual retailer margins increased slightly in April – bringing the average to 11.3 ppl. This is the case even though inventory levels and wholesale costs have stabilised to some extent in April.

The CMA therefore remains concerned that sustained high retail margins reflect a continuation of the weak competitive dynamics identified during its 2023 market study, with retailers continuing with largely passive pricing policies – aligning to local market pricing by competitors – rather than actively competing to win customers.

Given the improvements to supply conditions seen in April – in particular improved inventory levels and with wholesale prices no longer increasing –  the CMA would be concerned if current high retail prices persist. It will therefore be paying close attention to whether improved supply conditions are reflected in retail prices.

Fuel Finder

Fuel Finder can help increase competition between fuel retailers by making it easier for drivers to compare fuel prices. Drivers are encouraged to shop around using navigation apps and comparison websites, with potential savings of up to £9 per tank.

Sarah Cardell, Chief Executive of the CMA, said: “We know prices at the pump are putting real pressure on drivers’ pockets. While our analysis shows the rise in wholesale prices is the main reason for higher fuel prices, we remain concerned about weak competition in the sector leaving drivers paying more.

“Retailers should be in no doubt that we are continuing to monitor prices and margins closely and expect any reductions in wholesale prices to be rapidly and fully passed on to drivers.

“In the meantime, Fuel Finder can help drivers save up to £9 a tank. The more motorists make use of Fuel Finder-backed services, the better it works – saving money now and driving down prices in the long run.”

Consistent with its market study, the CMA found supermarkets remained, on average, the cheapest places to buy fuel and lead the market on price. Meanwhile, motorway service stations were the most expensive and charged a substantial premium.

The CMA will publish its next update in August, considering market developments over a longer time period until the end of June – this will give a clearer picture of whether savings are being passed on.

As it is now 3 years since the CMA’s original market study and given ongoing concerns about weak price competition in the sector, the CMA will now also engage directly with retailers as it conducts a more detailed assessment of their pricing strategies across the market.

It expects to publish the results of that assessment in the autumn, to allow for an assessment of the impact of the introduction of the Fuel Finder scheme.

Money Doesn’t Talk: Two thirds of Edinburgh residents grow up without discussing investing

  • More than a third (35%) of people in Edinburgh are ‘investment curious’ but yet to take their first step
  • Almost three-quarters (67%) of Edinburgh locals grew up in households where investing wasn’t talked about
  • NatWest launches new confidence building campaign with consumer finance champion Angellica Bell to help would-be first time investors take their first step

A study of 5,000 UK adults from NatWest has found that 67% of Edinburgh locals grew up in households where investing was never talked about.

However, despite this, more than a third (35%) of people in Edinburgh are ‘investment curious’ but are yet to take their first step, with hesitation to invest driven by fear of making a mistake (33%) and a desire for better understanding of investing (20%). The research also shows that locals feels they need to hit certain milestones before getting started as over a quarter (30%) say they wouldn’t consider investing until they had at least £10,000 in savings.

This “readiness barrier” is preventing many people from taking that first step, with almost three quarters (67%) of Edinburgh residents are not currently investing outside of workplace pensions*.

Practical support could help close the gap. One in five (20%) of residents state that having a better understanding would have helped them to feel more ready to invest, the most commonly listed response. Locally, more than one in three (37%) of residents would be the first in their family to invest if they were to take their first step.

NatWest commissioned the research to support a new campaign aimed at helping people tackle the confidence barriers that can make investing feel out of reach. Developed in partnership with TV presenter and consumer finance expert Angellica Bell, it launches amid a developing national conversation around how to encourage more people to invest.

This includes the recent launch of the government backed “Invest for the Future” initiative which aims to make investing feel more accessible to everyday savers and the introduction of Targeted Support, designed to help banks give customers more meaningful guidance on investing.

Aroma Khan, NatWest Investment Expert, said: “At a time when many people are carefully managing their money and thinking hard about their financial priorities, we understand that investing may not feel like the right step for everyone.

“But for those who are in a position to save, investing can still feel out of reach, either because it was never talked about growing up or because it seems like you need a certain level of knowledge or money to get started.

“That’s why we’ve launched this campaign: to help break down those perceptions and support people in understanding whether investing is right for them, at a pace that works for them.

“We want to help more people feel confident enough to explore that first step, if and when they’re ready. In reality, it’s often about starting small, for example through something like a Stocks and Shares ISA, building understanding over time and recognising that you don’t have to have everything figured out from day one.

“By making investing feel more accessible and achievable, we hope to support people in turning that initial curiosity into informed action.”

To help people take that first step, NatWest has partnered with TV presenter, consumer finance expert and NatWest customer Angellica Bell to challenge common misconceptions about investing for the first time.

Angellica Bell said: “People often assume investing is something you need to have all figured out before you start, that you need the right salary, the right amount saved, or the right moment. But that’s rarely how anything in life actually works.

I’ve learned that in plenty of situations myself. Whether it was moving into a new role or picking up new skills later in life, the confidence came from doing it, not from waiting until everything felt perfectly in place. Investing doesn’t have to be different. A small step is still a meaningful step, and you build from there.”

Angellica Bell’s advice for those considering investing for the first time:

  • Accept that nerves are natural – If it feels daunting, that doesn’t mean it’s a bad thing, it’s just what doing something new feels like. Confidence usually follows the first step, not the other way around.
  • Stop waiting for the perfect moment – There’s always another milestone to hit, but the research shows that regret about not starting sooner is highest among people in their 30s and 40s. Start when you can, even a small step, and build from there.
  • Focus on the ‘why’ – Make it real: what are you investing for? A clear goal turns a scary step into a purposeful one. Keep it practical, start with an amount you’re comfortable with, and learn as you go.
  • Challenge the ‘not for me’ narrative – Everyone starts as a beginner. Investing isn’t for a certain type of person, it’s simply a way to build long‑term security and open up more choices later.
  • Start smaller than you think you need to – Most people overestimate what it takes to begin. A small first step is still a first step, and it’s one more than you’ve taken before.

Find out more about investing with NatWest and how to get started with a Stocks & Shares ISA: 

https://www.natwest.com/investments/stocks-and-shares-isa.html