Two weeks to have your say on the management of Edinburgh’s health and social care services

There are just two weeks left to have your say on the governance, scope and operation of the Edinburgh Integration Joint Board.

The Edinburgh Integration Joint Board (EIJB) for Edinburgh Health and Social Care Partnership is made up of representatives from City of Edinburgh Council and NHS Lothian, Third Sector representatives, service users and carers.

The Edinburgh Integration Joint Board, through its Chief Officer has responsibility for the planning, resourcing and the operational oversight of a wide range of health and social care services.

The City of Edinburgh Council and NHS Lothian are consulting on a general update to the Scheme of Integration – the document which outlines the governance, scope and operation of the Edinburgh Integration Joint Board.

The consultation is being conducted to help further inform and finalise this revision of the scheme.

You are invited to participate in the consultation, by providing your views on the revised Scheme of Integration:

Online Survey

The consultation closes on 24 April.

Enliven Edinburgh campaign – up to £5,000 funding available

See below for details of the Enliven Edinburgh Campaign – the funding application form is attached below. 

The deadline for submissions has been extended to 5.00 pm on 22 April.

Enliven Edinburgh Campaign

This year’s Mental Health Awareness Week,  which runs from 9 – 15 May will focus on loneliness and the Enliven Edinburgh campaign will use this week as a catalyst to highlight and spotlight the ways in which people can connect or reconnect. 

Funding of up to £5,000 is available for partnerships and organisations to either build on existing initiatives or create new initiatives and opportunities for people to connect and interact.

These don’t all have to happen doing this week, but there will be awareness raising of the initiatives during Mental Health Awareness Week.

Progress Review reports improvement to older people’s services in Edinburgh

Delivery of older people’s services in Edinburgh has shown good progress since 2017, according to a joint report published by the Care Inspectorate and Health Improvement Scotland.

Following an initial inspection in May 2017, the Edinburgh Health and Social Care Partnership has received acknowledgement from the Joint Inspection team across the Care Inspectorate and Health Improvement Scotland, that the review has now closed.

The latest report cites the partnerships efforts in driving forward – with pace – a clear vision and structured approach, that is now seeing positive progress in a number of areas.   

It follows a challenging progress review in 2018 and contains a number of recommendations but, based on progress, the Joint Inspection team has noted that no further review activity is now planned.  

Chair of the Edinburgh Integration Joint Board, Cllr Ricky Henderson, said: “We very much welcome this latest and final review, and the deserved recognition it gives all who work for, and with the partnership.

“The publication of the report in 2017, was a difficult read for all who were working in the Partnership at the time but the strategic vision, practices, and structures that have since been developed and implemented, are the backbone to the significant and good progress being made.

“Whilst there remain challenges – particularly with the current system pressures faced – the strengthened relationships built, strategic aims, and the cohesive approach to the work of the partnership, deserve this positive recognition.

“These are significant strengths for how the partnership will continue to push forward over the challenging winter period and beyond, and I would like to take the opportunity to thank every single person who directly or indirectly provides care in Edinburgh, for their incredible hard work and commitment to all in our care.”

Read the report:

What does wellbeing mean to you?

As part of the Edinburgh Health & Social Care Partnership’s Summer Season Conversations, community researchers will be in Fresh Start Pantry on Wednesday (8th September) from 9.30am – 12.30pm to meet with members of the local community to chat about wellbeing and what it means to them.

Fresh Start will host this as safely as possible and it will be a drop in session with track and trace upon entry and social distance within the space.

All welcome.

Triple Point’s Heron Court Leith housing development completed

Triple Point Social Housing REIT has announced that work has completed on its major new development in Leith, which provides high-quality new homes for local people with long-term disabilities.

In April 2019, Triple Point announced its investment in the scheme, developed by HB Villages (HBV), with construction officially started by Deidre Brock, the MP for Edinburgh North and Leith.

Twenty-four new supported housing apartments have been built on West Bowling Green Street in Leith, which are specially adapted to provide long-term homes for people with physical disabilities, learning disabilities and other complex care requirements.

Residents will be referred to the scheme by the Edinburgh Health and Social Care Partnership based on significant local need, with care provided to residents by Lifeways, and housing management services provided by Inclusion Housing.

The £5.4m scheme, called Heron Court, is the first of its type in Scotland and has been developed by HBV, a specialist supported living developer, using funding from Triple Point.

The developers instructed an all-Scottish construction team including Edinburgh-based architects 56Three, structural and civil engineers Curtins, locally-based mechanical and electrical consultants Horizon M&E, and Alloa-based contractor Marshall Construction.

Triple Point uses private capital to acquire, or fund the development of, newly built or newly renovated housing in the community for people with long-term care needs whose rent is funded by government.

This type of housing has been shown to improve the wellbeing of people moving out of institutional care settings, while saving the government money. Triple Point’s portfolio has over 450 properties providing homes for over 3,000 residents.

Based on strong demand, Triple Point is looking to invest in more supported housing schemes like Heron Court across Scotland and the rest of the UK.

Max Shenkman, Head of Property Investment at Triple Point, said: “We are delighted to announce the completion of Heron Court. The development will allow people with disabilities and complex care needs to live independent lives in high-quality and carefully adapted apartments.

“Triple Point is committed to investing in projects that deliver a positive social impact, and Heron Court will provide homes in the heart of the community to support some of Edinburgh’s most vulnerable people. With more Scottish developments in the pipeline, we look forward to delivering further positive impact in the area.” 

Oliver Carroll, development director of HBV, the supported living developer, said: “We are delighted to complete delivery of this special scheme in the heart of the community.

“We have had tremendous support from officers at Edinburgh City Council who are responsible for delivering specialist supported care across the city. Everyone we have worked with on delivering Heron Court recognises the need for modern specialist supported living accommodation for Scotland’s most vulnerable people. 

“We are tremendously excited by all the interest that is being shown in this particular scheme and we are already progressing discussions with other local authorities and funding partners to deliver more like it in Scotland.” 

Judith Proctor, Chief Officer of the Edinburgh Health and Social Care Partnership, said: “The completion of this scheme – less than two miles from Edinburgh city centre and less than two years after works began – is a remarkable achievement and a great example of collaboration between the public and private sectors.

“Accessibility and technology are two important features of the design of the building which will enable residents to live more independently. Many of the residents will have keys to their own front door for the first time which will be a tremendous boost to their independence and a positive impact on their lives.”

Edinburgh’s Lord Provost, Frank Ross, said: “This is a brilliant example of a new-build development that blends seamlessly into the surrounding environment and community not just physically but emotionally as well.

“It is important that we continue to place great emphasis on solving the housing requirements of people in Edinburgh who need extra support and give them the opportunity to live as independently as possible.” 

Deidre Brock, MP, who officially started works at the site in 2019, said: “The completion of this development is another important step towards ensuring the most vulnerable in our society are well looked after in accommodation that properly suits their needs.

“I’m really looking forward to seeing folk move into the scheme over the next few months and making their home here in Leith.”

ARC: New Addiction Recovery Companion app puts support in your pocket

  • The Edinburgh Health and Social Care Partnership and Edinburgh Alcohol and Drug Partnership have launched a new app to connect those recovering from drug or alcohol addiction to local support services.
  • The Addition Recovery App (ARC) is the first to offer a personalised emergency button, quickly connecting users to help when things get tough.
  • The app offers easy access, at any time, to a range of professional support services and help from others dealing with drink and drug problems. There is also a calendar to help plan recovery time, the capability to track mood, prompts for motivational exercises and inspirational quotes.

Today the Edinburgh Health and Social Care Partnership and Edinburgh Alcohol and Drug Partnership have launched the new Addiction Recovery Companion (ARC) – an app that puts drug and alcohol recovery into people’s own hands.

The app is the first to offer a personalised emergency button, making it even easier for Edinburgh citizens to reach out to the people most important in recovery when things get tough, or something goes wrong.

The app also provides live information from all drug and alcohol support services in Edinburgh including:

  • Information about local recovery networks in Edinburgh, keep you motivated and help you manage your time
  • Live information on recovery meetings taking place every day across the Capital, where people can meet and share their experience, strength and hope
  • Up to date information on professional services available
  • a calendar function to help people plan their day, stay motivated and manage your time
  • a diary to keep track of recovery progress and record the ups and downs of recovery
  • Inspirational quotes and exercises aimed at those who need a mental boost

The ARC app provides a personalised experience for every user, as everyone’s recovery journey is different. It allows users to make a plan that is right for them alongside giving them the opportunity and the space to reflect on their journey and follow their progress.

Visit https://arcapp.co.uk/ to download the app on android or IOS.

Judith Proctor, Chief Officer of the Edinburgh Health and Social Care Partnership, said:The recovery community is a huge force in Edinburgh. There is lots of professional support available across the Capital, but more importantly, people are also increasingly helping each other to deal with drink and drug problems.

“That’s why the Addiction Recovery Companion app is so important. It is filled with information to support and guide people in their recovery, alongside tools to immediately connect them to those who can help if things get tough.”

Lothian MSP, Miles Briggs, said: “I welcome the launch of the new Addiction Recovery Companion App to support people accessing services for drug and alcohol recovery.

“Using technology to improves access to drug and alcohol services, for people recovering from addiction, is a clever initiative from Edinburgh Health and Social Care Partnership and Edinburgh Alcohol and Drug Partnership.

“Edinburgh and Scotland face a real challenge to reduce the number of drug related deaths in Scotland and this tool can be part of a bigger strategy for peoples road to recovery.

“It is important that people who do not have access to a smart phone are still able to easily access these services.”

When asked about the benefits of the app, users have said:

It’s such a useful tool. I can see me using it more and more the further we go back to normal.

I’m quite disorganised and the calendar/map is great. I like that, when I’m in town, I can just pull up the map to find out what’s happening nearby.”

It’s a clever app. The inclusion of the reflection section is useful for the days where I need some motivation.”

For me, structure is important, and the Arc App helps with that.

Living Well Locally: Councillors to discuss 20-Minute Neighbouhoods

Tomorrow (Thursday (10 June), members of the city council’s Policy and Sustainability Committee will consider a high-level strategy for 20-Minute Neighbourhoods in Edinburgh.

The model is a well-established approach used worldwide as a way of delivering services within communities. This includes finding ways for residents to access most of their daily services provided by the Council in a local, accessible and sustainable way, along with those delivered by our partners in the public, voluntary and private sectors.

This is a new approach for the Capital and the aim is to deliver more sustainable places, improve public services, and build on what is already a powerful sense of local community across Edinburgh.

Over the last year, the pandemic has seen a dramatic change to the way we all live and work in our local area, and while the concept was already underway in pioneer cities such as Paris, Melbourne and Portland, the global health crisis has highlighted even more strongly how important ‘liveable’ neighbourhoods are.

The emerging City Plan 2030 identified eight town centres as starting points and further work identified 11 more areas to prioritise as they are areas which have gaps in their service provision and/or no natural town centre.

Each of the 19 areas in total has its own unique cultural identity and local heritage and it’ll be important to clearly articulate the differing role each neighbourhood plays socially, culturally and economically as the strategy progresses.

The draft strategy outlines that, if approved, the first areas of focus will be where the need is greatest, whether that’s because of deprivation, poor connectivity, or demographic issues. For example, the council will:

  • Maximise the opportunities created by new school investments at Liberton and Currie
  • Work to deliver the new Pennywell Hub to provide a partnership between public and voluntary sectors
  • Build on the community-led Local Place Planning work in Wester Hailes and Leith
  • Work with the Edinburgh Health and Social Care Partnership to combat loneliness and isolation, and build new networks of support and wellbeing
  • Look at new schemes to improve the quality of place in some of our busiest and most traffic-dominated centres such as Niddrie Mains Road.

Council Leader Adam McVey said: “Twenty-minute Neighbourhoods are about helping local people access the services they need, where and when they need them.

“Getting what you need in your community is about more than just having your services and amenities close at hand. It’s also about empowering communities, fostering stronger partnership working at a local level and, where appropriate, delivering multiple services from stand-alone ‘hubs’.

“We know from our Capital Resident’s Survey that 58% of people agree it would make sense to have all public services delivered from one location. We also know this can be a more efficient way of organisations working within our communities and getting better outcomes for our residents.

“Crucially, building thriving local neighbourhoods will not only boost quality of life and residents’ wellbeing but it will also be greener by cutting carbon footprint of frontline services and making support easier to reach within walking distance.”

Depute Council Leader Cammy Day said: “The Edinburgh Climate Commission supports our work on 20-Minute Neighbourhoods as the heart of a sustainable community and it’s clear the plans also support our wider Business Plan priorities in terms of ending poverty, increasing wellbeing, tackling inequality and focusing on prevention.

“The strategy we’ll be considering at Committee sets out a new way of working with our communities and we know from the experience of finding new ways to deliver services during the pandemic that communities want to work with us to co-design services, so it’s an exciting opportunity for Edinburgh.

“We’ll be working on supporting and creating environments where businesses can thrive and residents’ needs are met, helping to create a vibrant atmosphere and local identity.”

If approved, implementation of the strategy will begin immediately.

While the delivery of the strategy will be an ongoing programme of work, a detailed implementation plan will be developed, based on the ‘inform, engage, reflect and deliver’ model.

Potential locations for 20-Minute Neighbourhoods:

Corstorphine
Lochend / Restalrig 
Ratho 
Craigmillar / Bingham 
Moredun/Gilmerton 
South Queensferry 
Currie/Balerno 
Morningside / Bruntsfield
Stockbridge 
Gorgie/Dalry 
Muirhouse (above)
Tollcross 
Granton 
Nicholson Street 
Wester Hailes 
Kirkliston 
Oxgangs 
Leith / Leith Walk 
Portobello

What does living in North Edinburgh mean to you?

Fresh Start, with the Edinburgh Health & Social Care Partnership, are running online events on 12th & 13th May to allow residents to discuss how our services can adapt to fit what matters to you, the people that live and work in the area!

Join the conversation on Wednesday 12th May, 1-2.30pm by registering here:

https://us02web.zoom.us/…/tZYsd…

Or Thursday 13th May, 7pm – 8.30pm, by registering here:

https://us02web.zoom.us/…/tZ0qcu…

Please share around your networks and get the conversation going!

Care workforce specialist answer to sector’s staff problems

Radical changes need to be made to the planning and recruitment of social care workers in Edinburgh to offset an impending care crisis.

With the role and value of social care at unprecedented levels owing to the pandemic, Edinburgh Health and Social Care Partnership [HSCP] is being urged to look at digital workforce mapping technology to support the care of the region’s most vulnerable citizens.

The call is being made by innovative care workforce specialist Netli who has developed a range of solutions – working in consultation with multiple industry organisations – to resolve the serious challenges faced in Edinburgh.

Netli has provided Edinburgh HSCP with a detailed proposal offering to support the provision of local care services and is seeking talks with senior officers and department heads to outline the plan in more detail.

The move follows a call in an Independent Review for a National Care Service to be formed, which also underlined the importance of better workforce planning and development to reduce the impact of ever-worsening recruitment and retention problems.

It is estimated that 36,000 people in Scotland do not have access to the care they need. Care UK estimates over 1.4 million people across the UK currently have unmet care needs, with delayed discharges due to the lack of social care costing the NHS more than £500 every minute.

Stephen Wilson, CEO and co-founder of Netli, said that as the sector is not growing fast enough – due to inherent difficulties with recruiting and retaining staff – it is unable to keep up with the increasing demand for care services caused by an ageing population. A care crisis is not just looming, but is happening right now.

Stephen said: “People are already being denied vital care – but that position is only going to get worse if we don’t change the failed ways of the past and look to digital technology to sort out this workforce problem.”

Netli’s solution involves collating workforce data from care providers and making this available to HSCPs like Edinburgh HSCP in real-time. This would offer detailed information to help HSCPs with current and future workforce planning, identifying risks and threats within the industry, comparing and benchmarking against regional and national data, and identifying the necessary supports for care providers.

Stephen Wilson, CEO and co-founder of Netli, said: “Our proposal will enable HSCPs like Edinburgh HSCP, and those across the country, to gather and access valuable data which will help them to understand how to better manage the planning, recruitment and retention of social care staff.

 “For example if we can monitor what impact Brexit, Covid or a closure of an individual care provider will have, it means you can react and impose a solution before serious damage is done.

“Having continual access to real-time workforce data, combined with the other integrated workforce tools we have devised, will help to attract applicants to the care sector, improve staff retention and mitigate the risk of provider failure, lost revenue and unmet needs.”

Around 206,000 people work in social care in Scotland, but the Scottish Social Services Council predicts the social care workforce must grow by 2.2% each year.

However, the sector had around 14,000 vacancies and growth has stalled at just 1.2%. It comes as the Scottish Government acknowledges that “recruitment and retention of staff working in the social services sector has long been seen as key to improving service provision, standards and outcomes”.

Stephen said: “The facts speak for themselves: we need to radically improve the way we manage and process recruitment in the social care sector.

“But, crucially, as well as the pandemic shining a new light on the importance of good social care, it has also provided a platform to showcase a career in social care like never before.

“The new respect and value that social care now has should act as a trigger to encourage people in say, retail, hospitality or travel who have lost their jobs because of the pandemic, to take up new roles in social care.

“So when the UK opens up post-Covid, social care can be a key sector to support the economic recovery of the nation. “

Netli plans to contact all HSCPs in Scotland – as well as consulting with the Scottish Government – with the aim of securing country-wide support and take-up of its services. They also want to speak to care providers who can become ambassadors to press for change with local authorities.

Stephen added: “We believe we can play a key role in helping HSCPs and Scottish Government to ensure the continuous provision of consistent and uninterrupted care in communities across the country.

“Every person employed into the care sector will positively impact the lives of at least three people in need of support. This year, Netli wants to help at least 10,000 people to gain employment in the care sector who, in turn, will support 30,000 people.

 “But if we secure the wide scale take-up from local authorities, and from those in Scotland, that we are looking for, we could see 100,000 jobs being created.”

Netli’s proposal to Edinburgh HSCP  – titled ‘The Continuous Provision of Consistent and Uninterrupted Care’ – consists of three integrated solutions to cover the entire lifecycle of the care workforce:

CareJob.co – a job board specific to vacancies in care, developed to increase recruitment into the sector;

Workforce – an end-to-end recruitment and HR system built specifically to speed up and improve the recruitment and retention process for care providers; and

Workforce Portal – a database of available care workers, giving care providers 24/7 access to a permanent pool of staff to reduce the risk of staff shortage.

The company, which rebranded to Netli from its previous name Novacare in preparation for its planned expansion this year, has developed its product offering over the last five years in direct response to the care industry’s demands for bespoke support and solutions.

Street Support Edinburgh: New digital service for homeless people in the Capital

A DIGITAL service, to add to the support available for people in Edinburgh
who are homeless, has been developed by researchers and community
partners, including leading Scottish homelessness charity, Simon Community
Scotland.

The website and an accompanying app – called Street Support Edinburgh –
provides advice, support and resources for homeless and vulnerable people,
plus the wider Edinburgh community who want to help and emergency services
personnel.

Street Support Edinburgh has been developed as part of a project by the
University of Edinburgh’s Centre for Homeless Inclusion and Health (CHIH)
and the Manchester-based Street Support Network.

Information includes providers of meals, drop-in services, food banks and
accommodation.

The digital hub also features advice on financial help, health services
and training and employment opportunities.

Organisers say the resource provides a vital service to vulnerable people
and the community by providing accessible information in one easy-to-use
location.

Advice on Covid-19 and support available during the pandemic has also been
added.

The information hub has been launched by the University of Edinburgh and
the leading homelessness charity, Simon Community Scotland, which runs the
Streetwork service in Edinburgh.

Researchers at the University’s School of Informatics have assisted with
technical aspects of the project.

Street Support Edinburgh features content from more than 30 organisations
and has been backed by both Police Scotland and The City of Edinburgh
Council.

The platform is the first resource of its type  in Scotland. Organisers
are hoping to offer similar digital provision elsewhere in Scotland.

Dr Fiona Cuthill, director of the Centre for Homelessness and Inclusion
Health at the University of Edinburgh, said: “Street Support Edinburgh is
a great opportunity for the University of Edinburgh to build on our
existing community networks and to work together to help to reduce
homelessness in our city.”

The Street Support Network has assisted in the launch of similar Street
Support services in several locations in England, such as Portsmouth and
Cambridge.

Lorraine McGrath, chief executive, Simon Community Scotland, said: “A year
of Covid-19 has been hugely challenging, but it has also forced all of us
to rethink how we deliver our services and reach the most vulnerable
people on our streets, with some incredible outcomes.

“Lockdown created the opportunity for organisations in Edinburgh to come
together and almost eradicate rough sleeping in the city. It has shown us
what we can achieve by collaborating, being creative and keeping people at
the heart of what we do.

“Street Support Edinburgh is a natural progression for us in connecting
the talent, expertise and commitment of people and organisations across
the city in preventing homelessness and the need for anyone to ever have
to sleep on our streets.”

The Street Support Edinburgh website is available to access at
https://streetsupport.net/edinburgh.

The app is available to download from the Apple App and Google Play stores.

Colin Beck, chair of the Edinburgh Health and Social Care Partnership at
The City of Edinburgh Council, said: “I welcome this innovative way of
providing information, which will help people connect.

“Knowing how and where to get help and support is a crucial component of feeling included. I realise there are access issues for some people and we must search for
solutions to help people connect.”