Want to use your skills, insight and experience to support those moving on from homelessness in Edinburgh?
Join the Fresh Start Board of Trustees!
Over the past 25 years, we’ve been supporting those who have experienced homelessness to move on to the next chapter of their lives with the dignity and stability that everyone deserves. With rising demand for our services and a strong reputation built over years of delivery and community partnership, we’re recruiting new Trustees to help strengthen governance and support the sustainable, values-led expansion of Fresh Start
As a Trustee, you’ll be responsible for the charity’s governance and strategy, and for making sure that the organisation is administered effectively. You’ll work closely with the other Trustees and our CEO, Biddy Kelly, to ensure that Fresh Start is able to continue our essential work as successfully as possible.
Interested? Visit the link below to learn more and download the info pack for the position. Applications close on 20th of March, 2026 – we look forward to hearing from you!
With a new year now in full swing, we urgently need the following household items for our Starter Packs:
Towels
Crockery / Dinnerware
Pots & Pans
Duvets and Pillows
Small Electrical Goods
For a full list of accepted items, visit our website
Donations of goods can be dropped off at our warehouse at 22-24 Ferry Road Drive, Edinburgh, EH4 4BR, from Monday to Thursday 9am-4pm and Fridays 9am-1pm.
Alternatively, you can order essential household items from our Amazon Wishlist, which will then be delivered directly to our warehouse: https://tr.ee/S8BHy0
Please note, from Monday 6th January, the Pantry membership fee will increase to £5.00 as per Your Local Pantry guidelines and rising food/supply costs.
FRESH START Community Hub is taking signups now for the free new absolute beginners English class on Tuesdays 1 – 3pm starting on Tuesday 14th January.
The team at Amazon’s Corporate Office and the Customer Service team in Edinburgh has joined forces with five other Amazon teams across Scotland to pack and donate household essential packs worth £30,000 to Edinburgh-based charity, Fresh Start.
Fresh Start is dedicated to helping individuals who have experienced homelessness transition smoothly into their new homes. Each year, the charity supports thousands of new tenants, ranging from families to single individuals, by providing Starter Packs filled with essential household items to help them establish a comfortable living environment.
To support this cause, the Amazon team in Edinburgh, along with colleagues from five additional sites across Scotland, packed over 450 Starter Packs at the fulfilment centre in Dunfermline. The donation of Starter Packs will support 475 households across Scotland. Members of each team met to visit the charity to deliver the packs, learn more about the charity’s work and express their appreciation to its staff and volunteers.
Speaking on the combined donation effort, Jamie Strain, General Manager at Amazon in Dunfermline, said: “It has been our pleasure to support Fresh Start in its mission to assist people moving into new homes.
“The enthusiasm shown by our colleagues in Dunfermline and across Scotland as they packed the Starter Packs was truly inspiring, and I am glad to work alongside teams who care so much about the communities around our Amazon buildings. Knowing that these essential items will help people start afresh and settle into their new homes is incredibly rewarding for all of us.”
The Starter Packs included a variety of household necessities such as winter clothing, kettles, toasters and cutlery, all aimed at helping people settle into their new homes with ease and comfort.
Alasdair Brown, an employee from Amazon in Dunfermline who helped pack the Start Packs, added: “It’s been great to team up with my colleagues from across Scotland to pack the Fresh Start Starter Packs, knowing that they will make a meaningful difference in the lives of those who need a boost getting back on their feet.
“Supporting our local communities is something I really take pride in, and I’m pleased to be encouraged to do so by my employer. Fresh Start deserves as much recognition as possible, so this was a great initiative to have been part of.”
During the visit to Fresh Start’s Community Hub and Warehouse premises in Edinburgh, Amazon team members had the opportunity to meet with Fresh Start staff and volunteers, learning more about the organisation’s impact in the community.
Darcey Joyce, Corporate and Community Fundraiser at Fresh Start, said: “Our Starter Packs are vital for helping people who have been homeless settle into a new home, as they provide them with the essentials they need to have the best new start.
“The dedication of the Amazon teams who packed and delivered these household essentials to us highlights their commitment to supporting our community and we couldn’t be more grateful for the support.
“Gifting essential household items to people transitioning from homelessness into tenancies across Edinburgh greatly reduces the risk of repeat homelessness and helps people feel a sense of community as they resettle.”
Amazon has several buildings in Scotland, including a fulfilment centre, delivery stations, an Amazon Fresh store and the Amazon Development Centre Scotland, situated in Edinburgh’s iconic Waverley Gate building.
Amazon employees from Dunfermline, Motherwell, Glasgow, Edinburgh and Dundee formed the group offering financial and practical support to Fresh Start.
Community donations and employee volunteering are just two of the ways Amazon supports the communities where it operates. Amazon co-founded The Big House Multibank in Fife with former UK Prime Minister Gordon Brown to support to families in need. The Multibank network has now donated more than 5 million surplus goods to over 500,000 families across Scotland, Wales, Greater Manchester, London, and Tees Valley.
Amazon has supported more than one million students across the UK with free STEM education programmes through Amazon Future Engineer and helps community organisations transport meals and other essentials to families in need through its pro bono logistics programme, Amazon Local Good.
Amazon partners with Comic Relief and is the official home of the charity’s iconic Red Nose. Together with its employees, customers, and partners, Amazon has raised over £4.8 million to fund projects that support people across the UK, and around the world.
Want to use your skills, insight and experience to support those moving on from homelessness in Edinburgh?
Towels
Crockery / Dinnerware
Pots & Pans
Duvets and Pillows
Small Electrical Goods
We currently have spaces in our Intermediate English class for those who would like to sign up! (Nat 4 level, ESOL level A2-B1)
Classes run on Tuesdays, 9.30am-12.30pm.
All enquiries, please contact 
