Tram to Newhaven?

Tram

The city council is to consider taking the tram network into Newhaven, Ocean Terminal or the foot of Leith Walk.

The line currently stops at York Place, but councillors will consider options to extend the route from the city centre along part of the originally planned route – a plan scaled down when the project ran into financial difficulties -at a meeting next week.

Extension cost estimates are £144.7m to Newhaven, £126.6m to Ocean Terminal and £78.7m to Leith Walk.

Transport Convener, Cllr Lesley Hinds, said: “I am extremely pleased with the progress of the business case, which already shows the clear economic impact the extension of the tram line could have on the city.

“In the tram’s first year of operation we have seen passenger numbers increase, demonstrating a growing demand for public transport in Edinburgh and making the case for extending the tram to benefit people elsewhere in the city.

“But we don’t want to make any rash decisions about the future of the project, and that’s why further due diligence is required to ensure a robust financial case that can be used as a basis for an informed judgement. We will also be exploring all avenues for funding, and considering a series of new and innovative options with a view to delivering best value.

“It is essential that we learn from our past mistakes and I am confident that this process will deliver thoroughly researched, strategic options for a tram extension.”

Further work is now to be carried out, including a formal market consultation, testing and auditing of the financial model and an investigation of alternative funding options, ahead of the final decision in autumn.

Read more about the Edinburgh tram project online.

trams mess

Edinburgh’s tram service began running in May last year, six years late and costing more than double (£776 milion) the original £375m price tag – and that price was for a trams network not just a single line.

A public inquiry was set up last year under Lord Hardie to establish why the Edinburgh Trams project ‘incurred delays, cost more than orignally budgeted and through reductions in scope deliverd significantly less than projected’.

A formal call for members of the public to provide written evidence was issued on 12 May this year and a list of issues has been published. An online survey has also been created to give people an easy way to submit this evidence.

For more info visit  http://www.edinburghtraminquiry.org/

Happy birthday, trams?

Years late, £ millions over budget and there’s an ongoing public enquiry – but on Sunday (31 May) Edinburgh trams will celebrate their first year of operation. A Happy Birthday? Edinburgh Trams Director and General manager Tom Norris certainly thinks so …

tram front

In terms of our business there has been much noise about our performance. Our annual report will be out shortly for the year to end December 2014. On top of this we are releasing further data to give a view of the first full year. So what does it say?

Where did that year go? As I reflect on where we were in May 2014 and the amount of change our business has gone through since then, it is unrecognisable.

We carried 10% more passengers than expected in the first full year. 4.92m in year one.
Our passenger revenue was 3% ahead of target.
Passenger satisfaction was 95%.
In May last year we were totally focussed on the 31st of May go-live date and were in the midst of intensive staff training, testing, commissioning, press engagements and promoting our service. The whole organisation was geared towards this start day with a cautious eye on the One Direction concert at Murrayfield in our first week.

There was a whirlwind of media and external activity as we approached go live and it really seemed that the whole of the UK was looking on as everyone at Edinburgh Trams made their final preparations for that all important first day of service. My last engagement being STV news broadcasting live from the depot on the eve of our first day. As I finished what was a relatively challenging interview, I was hit with a realisation that there was nothing more I could do and it was over to the team to start passenger service.

I arrived at the depot at 0330 and after a quick briefing final preparations were put in place. A number of our key stakeholders were at the depot to be ready for the first tram. It was clear from our tram stop cameras that people started arriving at the Gyle Tram stop a long time before the first 0500 tram was due to arrive. The atmosphere on the first tram, and indeed throughout our first few weeks was electric.

Tram

The following year has passed incredibly quickly and I’m delighted to be able to say that it appears both Edinburgh residents and visitors to the city have really embraced our service. We’ve serviced major concerts, international rugby and European football events matches at Murrayfield. We felt truly involved in the summer festival season with festival goers and even performers using our services.

But that said, this year hasn’t been without challenges. Trams have broken down, systems have failed and incidents have occurred. In the scheme of things the disruption has been few and far between. We are very proud to report service reliability of 99% and passenger satisfaction of 95%. Our fare evasion rate is incredibly low. All of these measures can be benchmarked against other operators, and we come out very well indeed. That’s down to a team of committed staff working day and night across Edinburgh Trams, our sister company Lothian Buses, Siemens, CAF, our partners at the City of in Edinburgh Council, as well as and other contractors who support our services.

It’s really at this point I should give a nod to my team. The sheer amount of change our business has experienced over the past two years is more than most would experience in many years. On top of this all of the measures we have for the business are all in the right place. The team have been flexible, committed and it has been a real privilege to lead them over the past two and a half years. My team are superstars and as much as I can reflect and enjoy looking back on our first year, it’s been our people who’ve made it all come together. I simply couldn’t have asked any more. Well done and thank you.

We’re hugely passenger focussed and our staff have delivered exceptional passenger satisfaction scores. But we won’t rest here. There are many changes underway, timetable enhancements to speed up services where possible, relaxing some of the more overzealous rules for our passengers and continuing to build our passenger base by delighting more and more people. We do listen, and we do react. One of the catalysts for changing the rules on food and drink on our services was a letter that stuck with me that I received from a customer who had been feeding his child an oatcake and had been asked to stop. There is no criticism of our staff here, they were following the rules that had been set down. But the reality was that this rule just wasn’t aligned with our customer expectations and harmed the overall experience. That’s why it was changed. We listen to our customers and we act.

So year one of Edinburgh Trams is over. It has been an absolute honour and privilege to lead this team into passenger service and a highlight of my career. From me, a huge thank you out to our customers, our staff and our supporters.

#tramiversary

New bus stops at Royal Infirmary

RIE Bus map enabling works A3 AW-page-001

Two new bus stops will open at the Royal Infirmary of Edinburgh from tomorrow (Monday 25 May). The new routes will see buses coming from town, and out of town. travelling through the site. 

One of the new stops will be located on Little France Crescent, with the other situated between the University of Edinburgh Chancellor’s Building and the University of Edinburgh Queen’s Medical Research Institute (click here for large map).
The main bus terminal moved from the West to East side of the site in May 2014 and the loop road, which runs around the site, has now been redeveloped to allow buses to pass through.
This development forms part of a programme of works which have been carried out to prepare the site for the new £150 million Royal Hospital for Sick Children and Department of Clinical Neurosciences.
Work started on the new hospital in early 2015 and the new building is anticipated to open to patients in autumn 2017.
Brian Currie, Project Director, Royal Hospital for Sick Children and Department of Clinical Neurosciences said: “The majority of the road works have now been completed and I would like to thank patients, visitors and the public for their understanding as these developments have taken place.
“The new hospital will conjoin the Royal Infirmary of Edinburgh via a link building between both adult and child Emergency Departments. This link building will run across Little France Crescent and therefore the need to reconfigure the bus routes has been an important part of the construction programme.
“We would again like to thank you for your understanding as construction of the new hospital and work to redevelop departments within the Royal Infirmary of Edinburgh continues.”

Taxi! Keir calls for tighter legislation

‘Public safety is everything’ – SNP MSP Colin Keir

London Taxis in central LondonSNP MSP for Edinburgh Western Colin Keir has called for tighter legislation of taxis and private hire cars during a Holyrood debate on the Air Rifles and Licensing Bill.

Mr Keir is supporting moves to introduce a test for Private Hire Car drivers as well as tightening the legislation on booking offices. He also called on vehicles which are currently exempt from the licensing system to be included on the grounds of public safety.

Mr Keir said: “The legislation which deals with taxis and private hire cars was drawn up as a part of the 1982 Civic Government Scotland Act and needs to be amended. The use of mobile phones and apps were not known years ago and the law and the trade have to adapt to modern circumstances.”

Mr Keir added: “Everyone who uses a taxi or private hire car must know that it is safe to get into a vehicle and must have confidence that there’s a fit and proper person behind the wheel – public safety is everything.”

Life-saving defibrillator installed at Edinburgh’s bus station

defib1Edinburgh’s transport leaders were treated to a first aid master class yesterday as they unveiled a brand new defibrillator for the city’s bus station. The life-saving equipment, which is used on people who have had cardiac arrests, was installed this week.

Public access defibrillators (AEDs) allow trained individuals to treat casualties in areas where ambulance access is difficult or while awaiting paramedics, increasing the likelihood of survival.

Staff at Edinburgh Bus Station, which sees between five and seven million customers a year, will now be given training to use the potentially life-saving equipment.

Transport Convener, Councillor Lesley Hinds, said: “Safety is of utmost importance to us as a Council, so it makes absolute sense to install this life saving equipment in such a busy area of the city.

“The bus station welcomes a real variety of people through its doors each day and if the new AED were to save just one of these lives, it would be worth every penny.”

Alongside the unveiling, St Andrew’s First Aid offered councillors and members of the public first aid tips and advice, as well as demonstrating the use of the AED.

Jim Dorman, Operations Director from St Andrew’s First Aid said: “We are absolutely delighted that City of Edinburgh Council has arranged to have a defibrillator placed within the city’s bus station. It is the perfect place to site an AED bearing in mind the central location of the station and the amount of people passing through the station each day.

“Defibrillators are proven to save lives and having one readily available will enhance the chances of survival for someone should they have a cardiac arrest in or near the station.”

The Council recently agreed to install defibrillators in all of the city’s high schools, partly paid for with fundraising by parents and the local community.

Find out more about St Andrew’s First Aid and the courses on offer 

on their website.

Pictured: St Andrew’s First Aid trainer Annemarie Pattison demonstrates the new equipment to Councillors LesleyHinds and Adam McVey. 

Making transport more accessible

and there’s still time to share your views on making it better

DisabledAccess

Over 140 people,  including many disabled people and their representatives, took the opportunity to have their say on making transport more accessible at a summit in Edinburgh yesterday.

The Transport Accessibility Summit, hosted by Transport Scotland, brought together interested parties, including local and central government, to discuss a range of key issues raised by disabled people.

The conference also enabled transport operators across different modes to hear the personal stories behind the issues and to share best practice.

Transport Minister Derek Mackay addressed the audience of over 60 disabled people, their support, disabled groups and transport providers to highlight the need to work together in partnership to make end to end journeys better.

He said: “Transport accessibility is important for everyone but disabled people face particular barriers. Statistics suggest that a non-disabled adult is 50 per cent more likely to make any kind of journey than a disabled adult – that is something we aim to address.

“By hosting this summit, our aim is to enable everyone involved to gain a better understanding of why so many disabled people are put off making journeys and how we can work together to make end to end journeys more accessible.

“Many of the people attending the summit support the statement – ‘nothing about us without us’ – and I will ensure that my Transport Scotland officials strive to make that happen, as well as commending this approach to transport providers in Scotland.

“Disabled people should enjoy the same rights, choice and opportunities to use travel as everyone else. I want a Scotland where disabled people know they can travel in comfort and safety and with the confidence of knowing they will be helped to complete that journey successfully and according to their needs. Today’s summit is a small but a positive step towards that vision.”

In the lead up to the summit Transport Scotland, together with Scottish Disability Equality Forum (SDEF) and other stakeholders, held a series of meetings which raised almost 50 issues for discussion including:

  • making journeys to and from stations much better, this includes train stations, bus stations and ferry terminals;
  • providing accessible toilet facilities like changing places toilets near transport hubs;
  • challenging hate crime on public transport and make sure disabled people know about any breakdowns or changes to travel.
  • offering other accessible transport or help to finish the journey;
  • talking to disabled people about how to change attitudes of staff.

Susan Grasekamp, Chief Executive of, SDEF said: “The high level of engagement and contribution which the early events enjoyed reinforces how vital accessible transport is to improve quality of life and independent living for disabled people in Scotland.

“The summit has been a great step towards gathering the right people around the table to effect real and positive change in accessible transport, taking into account the vast differences between rural and urban area transport issues in Scotland.

“SDEF and its members are delighted to have been part of these events and we are hopeful that the Accessible Transport Summit marks the beginning of a more collaborative, open and transparent process in the planning, design and implementation of future transport services.”

Keith Lynch, Chair of People First said: “Barriers to transport can be physical, due to inaccessible provision of information or because of the attitude and approach of society towards people with an intellectual impairment.

“People First welcome the opportunity to work with local authorities, transport providers, and other organisations to improve accessible information and also to raise public awareness of the impact and the seriousness of hate incidents and crime.”

Jenny Miller, Chief Executive PAMIS said: “We are delighted to be involved in this accessible transport summit – a real partnership venture working with Transport Scotland teams and with transport providers. We really hope that this is the beginning of a new way of working that will enable all people in Scotland to be able to access transport no matter what specific needs they have or where they live.

“People with profound and multiple learning disabilities are some of the most socially excluded people in Scotland, in order for people to travel and access the community there needs to be a network of accessible Changing Places toilets, including at transport hubs.

“Transport Scotland has supported this message with transport providers and PAMIS is already seeing the difference this is making with transport advisors contacting us to find out about how they can provide the right solution.

“We are excited to be involved in the summit and look forward to continued working partnerships as we all pledge to make Scotland’s transport accessible for all.”

People with an interest in accessible transport but who could not attend the summit can still have their say via the SDEF website – go to

http://your-say-on-disability.org.uk/survey/

A report of the summit and a plan of action will be produced later this year and will be taken forward in partnership with disabled people and transport providers.

See city streets exhibition

A touring exhibition tracing 100 years of town planning in Edinburgh opened at the historic Museum of Edinburgh on Saturday.

Edinburgh skyline

The 100 Years of Planning temporary display, which launched at the city council’s Waverley Court headquarters in September before touring different corners of the city, takes the visitor through ten decades of the Edinburgh skyline from 1914 to the present day.  

From the father of modern town planning, Sir Patrick Geddes, to the man who designed Edinburgh’s iconic police boxes, Ebenezer James Macrae, the exhibition takes a look at the personalities who have made significant contributions to the cityscape of the Capital.

Providing a remarkable insight into the changes which have occurred in the city over the last hundred years, the exhibition presents the opportunity to learn lessons from the past. As Edinburgh adapts to the changing social and economic conditions of the future, Sir Patrick Geddes’ concept of ‘Conservative Surgery’ – keeping the best from the past whilst improving the environment of the city for the future – will remain an important consideration for planning.

Edinburgh was at the forefront of town planning many years before the establishment of the Royal Town Planning Institute, and the New Town of Edinburgh, built between 1765 and 1850, is considered to be a masterpiece of city planning. Along with the Old Town, this area of Edinburgh is a UNESCO World Heritage Site.

Councillor Ian Perry, Convener of the Planning Committee, said: “This exhibition offers a fantastic opportunity to take stock of planning in Edinburgh over the last century. Our Edinburgh World Heritage site is part of the city’s international status and the display provides visitors with a great insight into how this has been achieved.”

Councillor Richard Lewis, Convener of the Culture and Sport Committee, added: “Above the entranceway to the Museum of Edinburgh there is a an old Latin inscription which translates as Today to me, tomorrow to thee. To me, this sums up Edinburgh’s streets and buildings which change and grow as the city gets older and is inherited by new generations. A timeline will run through the exhibition so that visitors can understand the city’s architecture and streets in context with other events that took place in the city and the wider world over the last 100 years.”

The Museum of Edinburgh is housed in a series of 16th to 18th century buildings arranged around a close off the Royal Mile, making parts of the site up to 500 years old. The exhibition is free to enter and will remain in the Museum until 20 June 2015.

Visit the exhibition to find out about some of the important personalities that have shaped the streets and skyline of Edinburgh

1920s: Sir Patrick Geddes – Edinburgh is fortunate to be so closely associated with Geddes, the father of modern town planning in the 1920s.

1930s: Ebenezer James Macrae – Macrae was influential, both as an early adopter and promoter of the idea of conservation, and as the creator of large swathes of inter-war Council house schemes, numerous schools, and the iconic Edinburgh police boxes.

1940s: Sir Patrick Abercrombie – Patrick Abercrombie was an extremely influential figure in UK planning. Abercrombie’s proposals for Princes Street included the creation of three separate decks. The upper level was to be a service road with all traffic diverted from it. The middle level, in the gardens, to be a car park and promenade area, with traffic restricted to a tunnel a level underneath.

1950s: Councillor Pat Rogan –  Rogan was a prominent campaigner in the move to improve slum housing in Edinburgh. He took Harold Wilson on a tour of the slums, and the future prime minister pronounced them the worst he had ever seen.

1960s: Sir Basil Spence – was one of the most important and versatile British architects of the post-War period. He is associated with many buildings of the period including the design of residential blocks on the Canongate (1961-69), Mortonhall Crematorium (1967), and Edinburgh University library on George Square (1965).

1970s: Desmond Hodges OBE – Desmond Hodges became the first Director of the Edinburgh New Town Conservation Committee (ENTCC) in 1972. During his 22 years overseeing the project, the ENTCC carried out over 1,200 repair projects and offered over £7.5 million in grants.

1980s: Sir Terry Farrell – An architect, he has been influential in Edinburgh’s modern changes and was responsible for the Edinburgh Exchange District as well as designing the Edinburgh International Conference Centre.

1990s: Professor David Begg – Professor David Begg was a Convenor of Transport who promoted innovative transport policies in the 1990s. His policies included giving buses priority on key ‘greenway’ routes, such as banning cars from driving along Princes Street. Many people strongly disagreed with his methods, but they set out the transport agenda that is still pursued today.

2000s: Enric Miralles – Miralles was a Spanish architect and graduate from the School of Architecture Barcelona, whose largest project came in the form of the Scottish Parliament Building.

Seeing red over Blue Badge abuse

Additional powers to confiscate badges and tackle misuse

bluebadge

Drivers and passengers who abuse the blue badge scheme could have their badges confiscated through new legislation coming into force at the end of this month.

The blue badge scheme provides an essential service for disabled people by allowing access to parking bays which are normally closer to work, shops and other community services. This parking access often makes the difference as to whether people with mobility problems can live their lives as fully as they can.

The Scottish Government hopes that by providing these additional powers to confiscate badges and cancel lost or stolen badges, people will think twice before misusing them.

Transport Minister Derek Mackay said: “Blue badge misuse is socially unacceptable as it prevents the 228,000 legitimate badge holders across Scotland from accessing the on-street parking concessions to which they are entitled.

“Granting extra powers for local authorities to tackle blue badge misuse and confiscate badges that are not valid or are being used illegally by a third party for their own benefit will allow disabled badge holders to access services in the community and lead independent lives.”

Research conducted by Transport Scotland in 2012 showed that 76% of BB holders would go out less often if they were without their badge. Many also felt they wouldn’t be able to go out at all.

Dennis Robertson, MSP who was responsible for taking the legislation forward, said: “We need this legislation because people think that third party misuse of a blue badge is okay; although it is not. We as a society should not tolerate that.

“When someone misuses a blue badge they do not just take a parking space they deny a parking space to someone with a disability. When that person is denied a parking space they have to return home and might not be able to do what they went into town for.

“People need to understand that by using someone else’s blue badge they are not just taking a parking space they are taking a parking space from a disabled person who is entitled to it.”

Abuse of the scheme reduces the number of on street disabled parking bays and on-street parking spaces available for use by genuine blue badges holders. Local authorities are keen to stamp out the misuse with Parking Enforcement Officers constantly dealing with possible cases of misuse.

Michael Brady, Enforcement Manager City Parking (Glasgow), said: “All of our officers have been trained in blue badge inspection protocol. This not only ensures that those who use their blue badge properly are treated with respect, but also ensures that if we suspect misuse, action will be taken.

“Checking badges is part of the everyday duties of our attendants and every few weeks we will clampdown on areas where we suspect there is a high level of blue badge misuse taking place. Occasionally it comes down to drivers not realising the rules, however there are many who abuse the scheme and we hear the same excuses daily.

“Blue badges should only be used by those people who have been awarded a badge and have a right to the parking concessions. The power to confiscate will be a crucial tool to tackle abuse and protect the parking rights of legitimate badge holders.”

Glasgow’s most common excuses given by those misusing the blue badge are:

  • I have just dropped badge holder off for shopping, doctors, dentist; when that is not the case and enquiries reveal that the badge holder is at home.
  • I am waiting on the badge holder coming from, the doctors, dentists
  • I am doing the badge holder’s shopping
  • I am collecting something for the badge holder / picking up their medication
  • I thought I could use the badge as I will be collecting the badge holder later

For more information on blue badges and the rules and regulations around their use, visit www.bluebadgescotland.org/

Council leader hails taxi accessibility talks

Access Action Plan is on it’s way

cabs

Council Leader Andrew Burns and Convener of the Regulatory Committee, Cllr Gavin Barrie met with charity campaigner Gordon Aikman yesterday to discuss concerns about taxi accessibility in Edinburgh.

Recently Mr Aikman, who has motor neurone disease, struggled to find a taxi that was able accommodate his wheelchair. He was due to introduce Ed Miliband at the Labour Party Conference in the capital but missed the opportunity after two taxis he called were unable to pick him up – one because the electric ramp was not working and the other because he ‘took too long to come down’.

Cllr Burns said: “What happed to Gordon is of course completely unacceptable and the purpose of today’s meeting was to discuss what we can do to make sure this doesn’t happen again. We have identified steps that we can take as the licensing authority for taxis in the city, to ensure that these vehicles are accessible to wheelchair users.

“For example, we will be cracking down on drivers who fail to stop for disabled customers and increasing the number of spot checks to check that the taxis’ ramps are operational. We will also be calling for taxi companies to review their allocated waiting time for collections with a view to extending this for people with mobility issues.

“We want to make sure that wheelchair users in Edinburgh have a positive experience when using taxis and I would like to thank Gordon for highlighting this very important issue.”

Other actions agreed include a review of the current driver training arrangements to improve accessibility training and looking at introducing refresher courses. Taxi drivers who are exempt from manually loading wheelchairs for health reasons may also be asked to display a prominent sign on their vehicle indicating that they are not accessible.

The agreed measures will now be taken forward by the Council, led by Councillor Gavin Barrie as Convener of the Regulatory Committee.

Welcoming the outcome of yesterday’s meeting, Gordon Aikman said: “This crackdown is very welcome. Wheelchair or not, each and every one of us should be able to get into a cab and get from A to B without any hassle. I’ve only been in a wheelchair for a couple of weeks, but have been shocked by the treatment disabled folk have to put up with.

“I’m confident this Access Action Plan will help make taxis in our capital more accessible. I hope other councils follow Edinburgh’s lead. This is not about special treatment – it is about equal access. No disabled person should have to put up with second rate service.”

Service 29 at the double!

Customer demand drives bus service upgrades

bus

Increased frequencies in the evening and at weekends plus extra capacity are just some of the changes being introduced by Lothian Buses at the end of March. Local service improvements include the 29 becoming a double decker and there will be increased frequencies for 23 and 27 on Saturdays – you’ll get one every twelve minutes. 

Services have been reviewed in response to customer feedback and passenger demand, resulting in a range of improvements that aim to maintain high satisfaction rates.

Sarah Boyd, Head of Operations, said: “Our changes reflect our continued commitment to our customers at a time when more and more people are relying on public transport to travel around our city. Our research has shown that the vast majority of our passengers will benefit from these changes and will see an improved service as a result. We will continue to monitor all our services to ensure we are providing the best possible transport network for the people of Edinburgh.”

  • Service 5 will see its frequency increased with buses now running every 10 minutes Monday to Friday during the daytime.
  • Service 7 will run 24/7, with increased frequency during the day Monday to Friday and in the evening Monday to Saturday. New service N7 will be introduced running hourly each night.
  • Sunday services doubled in frequency with services 8 and 21 to run every 15 minutes daytime and service 47 to run every 30 minutes daytime.
  • Services 11 and 16 will have Sunday frequencies increased to every 12 minutes daytime and every 15 minutes in the evening. Additionally service N11 is extended to Ocean Terminal, meaning both services now run 24/7 on their full routes.
  • Service 15 will have a revised route and timetable to create a quicker and more direct service from Penicuik.
  • Services 23 & 27 will have Saturday daytime frequencies increased to every 12 minutes.
  • Service 29 is converted to double-deck to provide more capacity. All Monday to Friday peak journeys will operate to Gorebridge with Mayfield no longer being served.
  • Service 37 will see alterations in Midlothian. On Monday to Friday alternate daytime journeys will terminate at Easter Bush and will not serve Penicuik. Journeys which continue to Penicuik Deanburn will additionally serve Roslin. Roslin will now have a significantly enhanced bus service with service 37 and N37 providing a full 24/7 service. On Saturdays and Sunday service 37 will continue to run every 20 minutes during the day, with all buses running to Penicuik Deanburn via Roslin.
  • Service 40 has been altered to serve Auchendinny ensuring local links to Penicuik and Loanhead are retained following the withdrawal of service 15 from the village.
  • Service 41 will be increased at busy times to provide an alternative to service 43, which is withdrawn due to insufficient passenger numbers. Service 43 operated between Barnton and Waterloo Place, which is also covered by the service 41.
  • Following customer feedback service 63 will be re-routed to serve Hermiston Gait Retail Park instead of South Gyle Crescent. The Monday to Friday frequency is increased to every 40 minutes with later journeys introduced. On Saturday and Sunday earlier and later journeys will be introduced.
  • Following requests from passengers service 104 will now serve The Jewel instead of Brunstane.
  • Service 113 is increased in frequency Monday to Saturday with buses now running every 30 minutes during the day. This will provide more capacity along the route and provide more direct journeys for Tranent following the withdrawal of service 44 from the town.

Nightbus services are also improving, notably:

  • Service N3 – better links to Eskbank through the night on all days of the week.
  • Service N7 – new route introduced from the Royal Infirmary to Ocean Terminal via Newhaven. This will run hourly each night, following the daytime route of Service 7.
  • Service N11 – route extended from Leith Street to Ocean Terminal serving Pilrig, Bonnington Toll and Newhaven.
  • Service N37 – serving Roslin on all days of the week, providing the village with a full 24/7 service.

Lothian Buses will have street teams promoting the service improvements starting on Saturday 14 March at Penicuik Centre between 9am and 2pm. Following this event staff will be travelling on buses in the Midlothian and Tranent areas in the two weeks leading up to the change to assist passengers with any questions.

The company reported last May that it had its best year ever in 2013 with a net profit of £8.5m, an increase of 7.8% on the previous year. It also announced it would pay a dividend of nearly £3.3m to local authority shareholders.

In December Lothian Buses announced bus passengers were up from 115.4 million to 118.4 million in 2014.

Last year the company also invested £15m in 65 new low emission and ultra-low emission buses that will significantly impact on improving the city’s air quality and lower carbon emissions.

Full details of the schedule changes are available at www.lothianbuses.com.