Scotland’s first inland surf resort, Lost Shore Surf Resort, officially opened with an exciting ribbon-cutting ceremony at its £60m site in Ratho, near Edinburgh, marking a new era for the nation’s adventure tourism.
Founder Andy Hadden, joined by Ratho Primary P7 House Captains, Scottish Junior Series Champion Robyn Larg, and professional surfer Ben Larg, proudly cut the ribbon at Europe’s largest and most advanced wave pool.
Andy Hadden said: “This is a dream come true. We’re thrilled to welcome visitors to experience Scotland’s new hub for world-class surfing, hospitality, and wellness.”
The resort, powered by Wavegarden technology, generates up to 1,000 customisable waves per hour and features luxury lodges, the Spear Sauna, and top Scottish eateries like Civerinos and Five March.
The Wavegarden Cove is the most energy-efficient technology in the sector, consuming just 250-450 kilowatts per hour (kWh), or less energy than a single chair lift at a ski resort.
With over 130 jobs created and a projected £11m annual boost to the local economy, Lost Shore Surf Resort is set to become a Scottish icon.
New survey: government regulations causing spike in mental health problems in Edinburgh’s tourism sector
The Scottish self-catering industry highlights that Edinburgh-based operators report the highest levels of mental health issues in the country due the lingering threat of business closures.
A membership survey conducted by the Association of Scotland’s Self-Caterers (ASSC) shows that the Scottish Government’s short-term let regulations are causing a mental health crisis amongst small business owners.
In October 2024, around 450 operators were questioned by the trade body in an online survey as it continues to gather evidence around the impact of STL regulations.
Overall, around one-in-ten (11%) respondents said they had experienced no mental health issues as a consequence of regulatory changes.Incredibly, this figure drops to 0% in Edinburgh where the most stringent STL controls can be found.
The overwhelming sentiment is that the regulations have created financial strain, as well as increased anxiety and uncertainty, with sectoral discontent abundantly clear.
In terms of the key findings:
Across Scotland, over two-thirds (68%) had either experienced a ‘negative’ or ‘extremely negative’ impact on their mental health and wellbeing from recent regulatory changes;
This was particularly acute in Edinburgh where around 90% of operators had seen a negative or extremely negative impact; and
Edinburgh also had the highest number of extremely negative responses (46%).
The professional and personal strain is taking its toll. Several respondents highlighted the emotional toll, such as sleeplessness, anxiety, stress-related health issues, and feelings of helplessness, especially with the uncertainty of future income and business viability.
Many respondents also mentioned the high cost of compliance, administrative burdens, and delays in licensing applications, particularly for those relying on self-catering as their primary income.
These disturbing findings come as BiGGAR Economics published their independent analysis of the sector in Edinburgh. This showed it generated £154m in GVA and supported 5,580 jobs in 2023, while only having a negligible impact on housing with empty homes far outstripping the numbers of STLs.
Conscious to the issues facing small and micro businesses, the industry has attempted to work with national and local government to address the outstanding challenges to the regulatory framework but often to no avail. Edinburgh Council has now suffered a hat trick of legal setbacks, most recently with their u-turn over issuing three-month suspension notices.
Fiona Campbell, CEO of the Association of Scotland’s Self-Caterers, commented: “Running a small business can be a rewarding experience but the last few years have been gruelling with the pandemic and cost of living crisis bearing down on everyone.
“Our survey highlights widespread concern amongst Edinburgh’s self-catering sector, with a clear negative impact on mental health due to recent regulatory changes.
“What is causing particular anguish is the ominous threat that livelihoods will be snatched away due to heavy-handed government regulation, especially with the conflation of licensing and planning requirements.
“To compound matters, just as professional businesses have been shut down or are at threat of closure, we’ve seen a burgeoning black market of unlicensed accommodation, thereby undermining the entire purpose of the regulations.
“Well-managed short-term lets can easily coexist within communities while contributing meaningfully to local employment and the economy.
“As BiGGAR Economics have shown, STLs support over 5,500 jobs in Edinburgh alone yet are vastly outnumbered by the number of empty properties in the city. That is where the policy focus should be directed rather than scapegoating an industry for housing challenges.
“It has to be remembered that the very same individuals under the cosh have dedicated their working lives to ensuring the capital remains a welcoming and leading destination. Quite frankly, they deserve much better.”
Forever Edinburgh is partnering with tourism businesses in Scotland’s capital to launch the ‘Meet Edinburgh’s Makers’ series, showcasing the creativity and craftsmanship of Edinburgh’s local producers.
This series celebrates the enterprises at the heart of Edinburgh’s world-leading visitor economy, starting with the dynamic distilling and brewing scene that has established the city as the new spirit of Scotland.
This series is a key initiative in the city’s inbound leisure visitor campaign, Experience the Beauty.
The initiative highlights Edinburgh’s most innovative makers and craftspeople, fostering awareness and appreciation for their unique qualities while inviting visitors to explore the city’s diverse tasting experiences.
Featured producers include Holyrood Distillery, renowned for its diverse range of whiskies and rum; Port of Leith Distillery, the UK’s first vertical distillery, leading the charge in sustainability; Summerhall Distillery, celebrated for its bold and inventive gin flavours; Secret Garden Distillery, which embraces a ‘seed to sip’ ethos with seasonal botanicals; and Vault City, known for brewing innovative sour beers using real fruit.
Interviews with key makers are now live on Forever Edinburgh’s website (https://edinburgh.org/meet-edinburghs-makers/), alongside a brand-new Brewers and Distillers Map showcasing over 60 businesses across the whole city.
Forever Edinburgh, Edinburgh Maker’s Map
This guide invites visitors to discover the spirit of Edinburgh, featuring bars, pubs, pop-ups, retailers and distilleries, all easily accessible by foot or sustainable travel options, including bus and tram.
Map highlights include Hey Palu in the Southside, the Innis and Gunn Brew School in Tollcross, and the Pilot Brewery Tour and Beer Tasting in Leith.
Edinburgh has emerged as a prime destination for food and drink tourism, and has seen a 50% increase in businesses in the city distilling, rectifying and blending spirits, 25% increase in beer manufacturers and 35% increase in beverage manufacturers since 2019. A 2023 VisitScotland survey found that nearly half (46%) of visitors participated in at least one food and drink experience during their trip to Scotland.
The Brewers and Distillers Map will be featured on the Forever Edinburgh website, The Official Guide to Edinburgh, and promoted through digital channels, showcasing what makes it a unique, must-see UK city break all year round.
Cllr Cammy Day, leader of the City of Edinburgh Council said:“Distilling in Edinburgh links back to the 18th century, and we have seen a revival of late with so many wonderful producers and brewers choosing the capital at their HQ. We’re really lucky in Edinburgh to have some of the best in the country, from the Port of Leith Distillery to Innis and Gunn, Edinburgh Gin and many more.
“The Meet Edinburgh’s Makers initiative celebrates Edinburgh’s renaissance as the true spirit of Scotland, and uses the stories of the dedicated craftspeople and their exceptional experiences around the city to draw more interest from our visitors.
“The Makers interviews and Brewers and Distillers Map, will exist year-round and are excellent resources no matter the time of year. This is a chance to sample some of Edinburgh’s finest offerings and appreciate the rich flavour profiles that define our city’s vibrant spirit.”
Callum Rae, distillery manager at Holyrood Distillery said:“We’re thrilled to be part of the ‘Meet Edinburgh’s Makers’ series, which highlights the incredible producers that call Edinburgh home.
“With such a wide variety of experiences in the city, being showcased by Forever Edinburgh is a fantastic opportunity for our business.
“This campaign will bring more people through our doors and give them a chance to explore the great drinks Edinburgh has to offer.
“We’re delighted to be listed alongside other local brands and share in celebrating Edinburgh evolving from being the heart of Scotland to embodying its spirit as well.”
Two iconic tourist attractions, one unforgettable event, and two inspirational individuals from Edinburgh have received recognition at Scotland’s premier tourism and events awards.
Five businesses and individuals from the city received awards at the Central and East of Scotland Thistle Awards regional final at Sheraton Grand Hotel, Edinburgh last week (Thursday 26 September).
The Scottish Thistle Awards, with headline sponsors Johnstons of Elgin, celebrate the very best of the tourism and events industry. They have become an annual celebration of excellence, collaboration, and innovation within one of the country’s most important sectors.
2024 saw more than 700 entries submitted by individuals, businesses, events, and community organisations in the bid to be recognised for the role they play in making Scotland a must-visit, must-return destination.
Winners from across the city include:
Camera Obscura & World of Illusions which took home two awards. Edinburgh’s oldest visitor attraction was named Tourism & Hospitality Employer of the Year and winner of the Climate Action Award, which celebrates businesses making significant progress towards net zero.
Judges praised the Edinburgh attraction for its environmental sustainability practices and supportive work environment.
Andrew Johnson, General Manager at Camera Obscura & World of Illusions said: “We are very grateful to the judges for these prestigious awards and to our dedicated team for their tireless efforts.
“Their commitment to enhancing our facilities and visitor experience has been invaluable. Thank you to our visitors for continuing to enjoy our unique offer of interactive fun.”
Edinburgh’s Hogmanay 30th Anniversary Celebration won the award for Outstanding Cultural Event or Festival.
The category recognises the outstanding cultural events and festivals that are part of Scotland’s tourism offering.
In 2023, Edinburgh’s Hogmanay once again welcomed the world to party in Scotland’s capital, celebrating a milestone 30th anniversary with a spectacular programme of world-class events. Produced by Edinburgh creatives Unique Assembly, over 100,000 revellers partied their way into 2024 at a 4-day carnival of fire, light, music, and dance.
Edinburgh’s Hogmanay Festival Directors Penny Dougherty, Dani Rae, Nik Whybrew and Al Thomson said:“We are immensely proud that Edinburgh’s Hogmanay has been recognised at the Thistle Awards.
“Reaching a milestone 30th anniversary in 2023, Edinburgh’s Hogmanay goes from strength-to-strength, and we can’t wait to welcome the world to party at the Home of Hogmanay again this year.
“A huge thank you to the incredible Unique Assembly team and all our event partners who make the festival happen.”
The Best Visitor Attraction award was presented to The Scotch Whisky Experience with judges impressed by the attraction’s clear culture for innovation including several examples such as tasting and story-telling experiences.
Susan Morrison, Chief Executive of the Scotch Whisky Experience said: “We are thrilled and honoured to receive the award for Best Visitor Attraction. A huge thanks to our amazing customer-facing and support teams.
“This award is truly the culmination of everyone working together to welcome the world and help them on their journey to fall in love with Scotch whisky.”
Meanwhile, Annika Schneider, PA to the Chief Executive at The Scotch Whisky Experience, received the Rising Star Award, sponsored by HIT Scotland. This new award recognises the achievements of passionate and enthusiastic individuals at the start of their careers in tourism and hospitality.
Susan Morrison added: “We are incredibly proud of Annika and delighted that with the Rising Star award, she has the recognition that she deserves.
“From day one, she has been a joy to work with, an amazing colleague and addition to The Scotch Whisky Experience team. Inquisitive and creative, Annika epitomises our values and is a worthy Rising Star award winner!”
Amanda Wrathall from the EICC, won the Tourism Individual of the Year award. This award celebrates individuals who act as ambassadors for change within the industry, showcasing a commitment to tourism as a force for good.
The judges highlighted Amanda’s genuine love for her job and her industry and has a significant record of achievement.
Amanda is an Edinburgh local with over 30 years of experience in the hospitality and events industry, starting her career as a banqueting waitress to her current role as Sales and Marketing Director at the Edinburgh International Conference Centre.
On receiving the award, Amanda said: “To be recognised in this particular category is incredibly humbling. Tourism in Scotland thrives because of the multitude of talented and passionate people who choose to work in this brilliant sector.
“Whilst individual recognition is gratifying, for me, this award is shaped and shared with the inspirational colleagues I have been fortunate enough to work with over the last 35 years.”
VisitScotland Regional Director Neil Christison said:“Huge congratulations to all our regional winners for this incredible achievement.
“It is fantastic to see such recognition for the region’s vibrant tourism offering, as well as the passionate and dedicated individuals who work within it.
“I wish everyone the best of luck for the national final in November where they will be representing Edinburgh.”
The Scottish Thistle Awards champion innovation, collaboration, and sustainable practices, in line with the ambitions of the national tourism strategy, Scotland Outlook 2030.
Responsible tourism is at the heart of the Scottish Thistle Awards, supporting the aim for Scotland to be recognised globally as a leader in this field. Entrants to all categories must evidence how they have embraced best practice covering the four key areas of a low carbon economy, inclusivity, thriving communities and Scotland’s natural and cultural heritage.
In addition to the Central and East Scotland Thistle Awards, VisitScotland delivers the West of Scotland Thistle Awards. The regional awards programme also includes the Highlands & Islands Thistle Awards (HITA), the Aberdeen City and Shire Thistle Awards (ACSTA) and the South of Scotland Thistle Awards.
This year’s national sponsors of the Scottish Thistle Awards include headline sponsor, Johnstons of Elgin, as well as Abbey UK, LNER, The Macallan Estate, STV, Jacobite Loch Ness Cruises, Historic Scotland, and Fishers. The Scottish Thistle Awards also includes a media partnership with News Scotland including The Times Scotland and the Scottish Sun.
The city council is improving the roads, pavements and drainage at Lawnmarket – between Castlehill and George IV Bridge – and Upper Bow. Work is due to start on 23 September 2024 and end in July 2025.
The improvement work includes the reconstruction of the existing natural stone setts on the streets, and will improve walking and road conditions, whilst enhancing road safety.
This will take place in four phases, which will be completed consecutively. Work will take place Monday to Saturday typically between the hours of 7.30am and 5pm.
Phase 1: 23 September – December 2024 Upper Bow – full length. Upper Bow will be closed. The Lawnmarket will continue to operate eastbound only.
Phase 2: December 2024 – February 2025 Lawnmarket – roundabout area. Road closed at the roundabout area with no through route for vehicles. Access may still be available from George IV Bridge. Deliveries to Castlehill will be via Ramsay Lane.
Phase 3: March – April 2025 Road closure of the eastern half with no through route for vehicles. Local access to the western half and Castlehill can be obtained via Johnston Terrace.
Phase 4: May – July 2025 Road closure of the western half with no through route for vehicles. Local access via Johnston Terrace – some access may be available from George IV Bridge.
Pedestrian access to the area will be maintained at all times, restrictions will be placed on vehicle access. Eastbound traffic will be maintained during phase 1, but Lawnmarket will be closed to through traffic from December 2024.
Access will be maintained at all times for emergency services vehicles.
Temporary parking restrictions will be introduced to make sure the work is done safely, with on-street signage providing details of specific restrictions.
Full details on bus access, diversion routes, loading and servicing are available on our website.
Transport and Environment Convener, Councillor Stephen Jenkinson said: “Maintaining and enhancing our streets is a key priority and I’m proud that we’re taking these steps to make improvements in the Lawnmarket area.
“The Old Town is world famous for its setts and cobblestones and we need to preserve these for the future. I appreciate these works may cause some disruption for our residents, businesses and visitors so I’d like to thank them for their patience.”
Throughout the works the council says it will monitor progress and keep residents and businesses updated.
Visitor voices vital part of promoting Scottish tourism, says new survey
Scotland’s reputation as a must-visit, must-return destination is growing according to new research by VisitScotland.
The Scotland Visitor Survey 2023, one of the biggest undertaken by the national tourism organisation*, found that 82% of visitors are likely to recommend Scotland to others, compared to 75% when the survey was last conducted in 2015/2016.
It also showed that more than three quarters (80%) of visitors said they are quite or very likely to come back to the country in the next five years.
With tourism worth an estimated £10.6bn to the economy, repeat visits and word of mouth recommendations have become vital for many businesses still recovering from challenges posed by the pandemic and the cost of living.
Recent figures show that international tourism in Scotland is recovering at a stronger rate than other UK nations and regions but visits from UK holidaymakers may have been impacted by the cost of living.
Typically conducted every three or four years, this is the first time the Scotland Visitor Survey has been undertaken since the pandemic**.
It aims to help understand why visitors take a holiday or short break in Scotland and how they rate their experiences when here.
From March to October 2023, visitors were surveyed both while in Scotland and when they returned home to help build a complete picture of their journey from start to finish.
As well as looking at the profile of visitors and their experiences, the first wave of results*** also focused on motivations and inspiration.
Other highlights include:
Scenery and landscape was the top reason visitors chose Scotland (70%), followed by history and culture (48%), outdoor activities (27%), visiting friends and family (22%) Scotland’s people (21%) and visiting attractions (19%).
Over half of visitors said personal recommendations were the most influential source of inspiration.
71% of visitors rated their experience in Scotland as a 9 out of 10 or higher.
Almost 60% of long-haul visitors stated this was the best holiday they had ever taken.
Tourism Minister Richard Lochhead said: “It’s very heartening to see such a positive response, particularly given this is the first major survey of its kind undertaken since the pandemic.
“Repeat visits and word of mouth recommendations are vital to the sector, so it’s great to see that results are now even stronger than pre-pandemic figures, with over 80% of visitors sharing that they are likely to return to Scotland or would recommend a visit to others, and international tourism recovering at a stronger rate than the UK as whole.
“Scotland’s visitor sector is of huge importance to our economy, and these results showcase the strength, creativity and ingenuity of our tourism providers, who continue to offer a vast choice of unique events, attractions and experiences to visitors from all over the world. Scotland can be proud.”
Malcolm Roughead, VisitScotland Chief Executive, said: “This valuable research gives us an important benchmark for where Scotland’s tourism offering is, post pandemic, helping inform and drive our activities as an industry going forward.
“Knowing what our visitors think and what they want is crucial in ensuring Scotland is kept front of mind in a competitive marketplace.
“The strong support demonstrated in the survey is testament to the tireless work and dedication of those within our tourism and events industry, who on a daily basis help create unforgettable and unmissable holiday experiences.
“It is clear the voices of our visitors have a vital role to play in promoting Scotland as a must-visit, must-return destination. This in turn helps grow the economy, creating jobs, sustaining communities and attracting further investment in the future.”
New series “One Day” has taken the nation by storm, even influencing our travel choices. Travel search engine, KAYAK, has found there was a 69%* increase in UK flight searches to Edinburgh since the show aired, compared to a month prior.
The series premiered on February 8th, giving viewers a glimpse into what makes Edinburgh the ultimate destination. Since then, there has been an uptake in travel searches to Edinburgh from various airports across the UK.
From the Old College at the University of Edinburgh, to Vennel Steps and Arthur’s Seat, there are several Scottish landmarks featured in the show and many other big and small screen classics, including T2 Trainspotting, Burke & Hare and the Prime of Miss Jean Brodie.
According to KAYAK’s helpful “Best Time to Travel” tool, which provides insight into desired destinations, April is the perfect time to explore Scotland in spring.
The website suggests that due to an average temperature circling around 8 degrees and the city being less crowded, those looking to explore Edinburgh should consider April as their month to take the plunge.
For those seeking a touch of adventure, KAYAK recommends a trip to Edinburgh in August – with the city coming alive with festivals, theatre and an average temperature of 15 degrees.
The tool recommends the ideal time to visit in summer is specifically from the 26th – 29th August.
The scholarships were awarded at the annual HIT Talent Conference, which took place on 8th February at the Voco Grand Central Hotel in Glasgow.
The recipients, who work across a variety of hospitality and tourism roles in 142 different venues throughout Scotland, celebrated their awards to applause from 430 attendees.
This year saw HIT announce their 7000th inspirational scholarship. The recipient, Amanda Pirie, People Manager at The Auchrannie Resort on the Isle of Arran, received the prestigious Art of Leadership scholarship.
HIT Scotland’s scholarship programme is open to anyone working in or studying towards a hospitality career in Scotland. Scholarships offer learning experiences to help develop new skills, knowledge, best practice and fresh thinking. The scholarships are split into three categories – business, operational and inspirational empowerment – with content tailored according to the recipient’s personal development objectives.
Scholarship Categories
Business empowerment scholarships include the popular people management programmes, which remains a coveted skill in hospitality roles. Scholarships were offered to first time supervisors receiving their first training in managing a team, to senior managers for the Art of Leadership Scholarship at Lausanne Hospitality Business School in Switzerland, and to one General Manager who will attend the Cornell General Manager Programme in the U.S.
Operational scholarshipscover a diverse range of learning opportunities. This year there will be chefs taking part in new kitchen-based experiences, restaurant and bar staff learning how to run a whisky tasting, sales training, and employees learning how hotel revenue management affects their role.
The bespoke inspirational scholarships allow individuals to tell HIT Scotland what will inspire and motivate them to be the best they can be. This year, HIT have announced two special inspirational scholarships. One scholar will receive a French wine experience, exploring the art of fine wine making in a well-established vineyard in France.
Another will educate a scholar on brand repositioning with first-hand knowledge from a roster of well-known brands, looking at global branding from another sector. All bespoke scholars will bring their learnings back home to benefit Scottish hospitality.
The Open University Scotland also offered places on their Microcredentials courses, covering a variety of learning options from Project Management to Python Programming.
The Graeme Gibson Award
Last year a special new award was introduced in honour of inspirational General Manager the late Graeme Gibson, who worked in many of Scotland’s top establishments, latterly The Grand Central Hotel, Glynhill Hotel, and Yotel Glasgow.
The Graeme Gibson Scholarship rewards a rising star working in management in the Greater Glasgow area with executive coaching sessions to help them work on their personal and career development. This year’s winner is Katie Booth, F&B Manager at the AC Hotel by Marriott Glasgow.
Chris Rouse Scholarship
The Chris Rouse Scholarship is HIT Scotland’s other notable award. In memory of the former General Manager of the Turnberry Hotel, Chris Rouse. Chris was responsible for transforming the hotel into a world leading luxury spa and golf resort, and this award goes to managers who likewise uphold the highest standards for guests and inspire the best from their team.
This year’s Chris Rouse Scholar is Jack McCormick, Bar Supervisor at Trump Turnberry, who will benefit from executive coaching sessions in addition to his chosen scholarship.
Lisa Wishart Scholarship
This year a new scholarship opportunity was announced in memory of Lisa Wishart, MD of the Lisini Pub Company, who sadly passed away in 2023. Lisa was an inspirational leader who ran a thriving hospitality company, and was a great ambassador for the trade.
There have been two Lisa Wishart Scholars named this year due to the fantastic fundraising received from the Scottish Bar and Pub Awards.
Stephanie Jayne-Robertson, Supervisor at Lisini Pub Co (The Parkville Hotel, Blantyre), will carry out a Customer Experience scholarship, visiting London to learn about service experience and recovery at the Dorchester Collection Academy.
Meanwhile, Jenny Barlow, General Manager at Scotts Bar and Restaurant in Greenock, will study the Art of Leadership course at the esteemed Lausanne Hospitality Business School in Switzerland.
David Cochrane, HIT Scotland Chief Executive, said: “It is inspiring to have so many of our HIT Scotland scholars in one place to celebrate their achievement this year. These learning experiences are absolutely vital for our sector, allowing fresh ideas to permeate throughout the industry and upskilling the Scottish hospitality workforce.
“Tailored to each scholar’s individual aspirations, HIT Scotland scholarships are incredibly rewarding and empower people to take charge of their career development, all while benefitting the sector at large.
“Myself and everyone at HIT Scotland would like to wish all of our scholars the very best for the year ahead, and can’t wait to follow their progress!”
Katie Booth, Graeme Gibson Scholar for 2024, added: “I am so honoured to be the recipient of the Graeme Gibson Scholarship and would like to thank HIT for giving me this opportunity. I hope that as I continue my career in hospitality that I can embody all the amazing attributes that Graeme possessed in all areas of his life and hotel career.
“I am so excited to be given the time to work with an executive coach to develop my personal management skills and can’t wait to bring back all that I learn to my incredible team here at the AC Hotel.”
HIT Scotland would like to thank the Savoy Educational Trust, The Crerar Trust, The MacRobert Trust, and Diageo Learning for Life, along with their corporate sponsors, for their support of the 2024 scholarship programme.
To find out more about the scholarships HIT Scotland offer, visit the website:
EDINBURGH residents and visitors have less than one week left to take part in a survey about the city’s plans to introduce a charge on all overnight stays.
With over 2,600 responses already received over the past six weeks, final feedback is being called for before the survey closes on Friday 19 January. The results will be used to inform formal public consultation this spring.
The questionnaire follows the same format to market research carried out back in 2018 which showed strong support (85% backing) for the introduction of a levy in the city.
Since then, Edinburgh’s proposals have been developed further alongside the long-awaited Visitor Levy (Scotland) Bill, which was introduced to Parliament in May.
The Bill means Scotland may be the first place in the UK to legislate for a visitor levy this year, giving local authorities the ability to introduce charges such as those already widespread across Europe.
Council Leader Cammy Day said: “We’ve had a fantastic response so far and I’d like to thank everyone who has taken the time to share their views with us. Clearly this is a subject residents and visitors feel strongly about and we’re keen to make sure their views shape the proposals and largescale consultation we bring forward in just a few months time.
“We’ve been seeing visitor numbers edge back up towards pre-pandemic levels and new figures from the Scottish Retail Consortium show footfall in Edinburgh has risen 6.4%, bucking a national decline. The Winter Festivals have also proved hugely successful and Edinburgh continues to top charts as one of the best places to visit in the world.
“A levy presents a major opportunity for us to generate millions of pounds in additional revenue to support, sustain and develop the city and this visitor economy – just as so many other major cities do so successfully. It is a way of trying to rebalance the debate and make sure positives are brought back to the industry, to the city, and to our local communities.
“Please take this chance to have your say.”
The council says the Winter Festival programme alone generates £48 million for the city’s economy.
The survey forms part of ongoing engagement work with industry and stakeholders, with officers seeking views on the shape and size of the levy, who it should apply to, and how the funds raised should be invested.
Further industry engagement includes meetings with the Edinburgh Hotels Association (EHA) and Edinburgh Tourism Action Group (ETAG). A series of one-to-one and group meetings with local and national tourism groups and other local government officials is also continuing to take place.
The Real Mary King’s Close invests £200,000 in listed Burgh Courtroom following over a quarter of a million visitors in 2023
The Real Mary King’s Close has completed an exciting renovation project, costing £200,000, to transform its listed Burgh Courtroom, located in Edinburgh’s City Chambers, into an impressive new retail experience on the Royal Mile, further improving the visitor journey at the top Edinburgh tourist attraction.
Following a complete redesign, the new design allows the original assets of the courtroom to stand out thanks to celebrated interior specialists, Lumsden Design. Working with the symmetry of the room to accentuate details, the layout of the newly curated gift shop takes inspiration from Edinburgh’s 17th century market stalls, the Luckenbooths.
The Luckenbooths were the city’s first permanent shops. Situated on the Royal Mile across from St Giles Cathedral, they could be found just a stone’s throw away from Mary King’s Close before the street was hidden beneath the City Chambers in 1753.
Excitingly, the new space also aims to improve the visitor experience. By connecting the guest journey from Mary King’s Close to the gift shop more seamlessly, the Burgh Courtroom now provides an interesting new extension of the tour itself, with the history of the room being revealed to guests on tour for the very first time.
The popular attraction views the renovation work as an investment following its hugely successful year, with over a quarter of a million people visiting in 2023. Much of The Real Mary King’s Close’s highest footfall came during the annual Fringe festival and the school holidays.
July saw a record-breaking number of visitors journey underground, with The Met Office reporting that it was the UK’s wettest July since 2009, and the sixth wettest July on record.
With the addition of exclusive monthly special tours in 2023, including a Herstory Tour for Women’s History Month in March and the Pride History Tour in June, visitors were able to learn from a wealth of fascinating social history experiences, providing a deeper insight into Edinburgh’s dark and fascinating past.
Paul Nixon, General Manager at The Real Mary King’s Close, said: ‘Reflecting on knock-on effect of the pandemic on the tourism industry overall in recent years, we are delighted to see a consistent increase in our footfall.
“We want to invest in our fantastic Burgh Courtroom to ensure our guests are getting the highest quality visitor experience as possible. We’re really looking forward to seeing the gift shop transform to a space that is reminiscent of the time and feeds into the social history of Mary King’s Close itself.”
For more information about The Real Mary King’s Close, visit :
