Residents living close to Wester Hailes Library are being urged to come forward and get a free, rapid COVID test at the temporary community testing centre if they don’t have symptoms of the virus.
The Asymptomatic Testing Centre (ATC) is open until Sunday 9 May from 9am to 6pm daily and is the second ATC in the Capital, following the first one which operated from Craigmillar Library until 2 May.
Local resident Sas Martinez popped into Wester Hailes Library for a quick COVID test, to check if he was carrying the virus despite feeling fine.
Sas said:“I think it’s really important to get tested as you don’t really know if you are a carrier of COVID. People are unwittingly spreading the virus as they don’t have any symptoms and they don’t know they could be spreading it.
“If more people get the test they will know for sure they are ok and people who do test positive can self-isolate, which will help stop the spread and keep their families safe – and, in turn, their local community.
“We all want to get back to normal as soon as possible and taking this test will help us achieve that.”
When Sas went to the community testing centre, he also met Council Leader Adam McVey and Depute Leader Cammy Day, who had come along to visit the centre and meet the staff working so hard to help identify symptomless cases in the local community and limit the spread.
Cllr McVey said: “These community testing centres are vital in keeping the pandemic under control and getting back to something like normality again.
“If we can identify positive cases, even though there may be no symptoms, we can better keep the spread under control and keep people safe.
“It was great to meet Sas and all the staff doing such a great job to run the centre safely and efficiently.”
Cllr Day said: “If we don’t know where all the cases of COVID are, we’re in a much more difficult position when it comes to stopping the virus in its tracks if outbreaks do occur, so it’s really important as many people as possible come forward for a free and very quick test when there’s a community testing centre in their area.
“Hats off to all the centre staff here in Wester Hailes Library, they’re working incredibly hard on such a valuable project.”
Asymptomatic testing centres are run in partnership with the Scottish Government. The next ATC in Edinburgh will open at Gilmerton Library from 10 to 16 May.
Residents who do not have any of the three COVID symptoms (a new continuous cough, temperature, loss or change in sense of taste or smell) are encouraged to get tested.
There is no need to book and testing is available from Wester Hailes Library until Sunday 9 May 2021, open 9am to 6pm daily.
The centre is only for people without symptoms.
Anyone with COVID 19 symptoms should self-isolate and book a test in the usual way via nhsinform.scot or by calling 0800 028 2816.
Residents will be tested using lateral flow devices (LFDs), which can give people their results in around 45 minutes. Any positive cases will then be confirmed by PCR (Polymerase Chain Reaction) test.
New figures show visitor numbers slumped 34 million in 2020, a fall of 63.2%
Continued restrictions mean many attractions cannot reopen fully, a survey reveals
Staycationers urged to support Scotland’s visitor attractions this summer
New figures have revealed the full impact of the COVID-19 crisis on Scotland’s visitor attractions.
Overall visitor numbers slumped by almost 34 million in 2020, a fall of 63.2%, with 153 sites closed for the full 12 months, according to data from the Moffat Centre for Travel and Tourism at Glasgow Caledonian University.
Edinburgh Castle – Scotland’s busiest paid-for attraction in 2019 – saw visitor numbers drop by 87.2% with figures for Kelvingrove Art Gallery and Museum, in Glasgow, and the National Museum of Scotland falling 85.8% and 79.9% respectively.
Data from the Moffat Centre’s Scottish Visitor Attraction Monitor 2020 shows attractions with large outdoor areas outperformed museums/art galleries and castles.
Edinburgh Zoo was Scotland’s busiest paid-for site last year, attracting 292,631 visitors, a drop of 46.4% on the previous 12 months. Culloden Visitor Centre attracted 182,496 visitors as it recorded battlefield-only visits for the first time and the Royal Botanic Garden Edinburgh was the most popular free site with 452,479 visits.
The Scottish Visitor Attraction Monitor shows the overall number of visits dropped from 53,722,691 in 2019 to 19,785,282, across 638 sites.
Professor John Lennon, Director of the Moffat Centre at GCU, said: “The impact of COVID-19 was felt across all aspects of the Scottish visitor attractions sector as travel was restricted, the international market collapsed and the wider economy was impacted.
“Attractions are an essential element of the Scottish visitor experience. With international tourism unlikely to return until well into 2022, domestic visitors will provide the sole source of income. Their custom will be vital going forward.”
Two-thirds of attractions reopening last week expect to operate with either reduced hours, some facilities closed, or at weekends-only, to keep costs down, according to a survey of operators, carried out by the Moffat Centre in partnership with The Association of Scottish Visitor Attractions (ASVA).
The survey, conducted in April, revealed that one in eight sites will remain closed for all of 2021 without a further easing of coronavirus restrictions.
Industry leaders are now warning many smaller attractions are at risk of closing for good without ongoing financial support from the UK and Scottish Governments.
Gordon Morrison, ASVA Chief Executive, said: “Whilst the majority of attractions are reopening from this week onward, it’s extremely concerning that so many sites feel it’s not viable for them to open fully, or even at all this year, due to continuing restrictions.
“Our last survey in March revealed the continuation of 2m physical distancing means 54% of attractions are either forced to remain closed or will lose money when they do reopen. Those findings, combined with our April survey, highlight just how vulnerable the attractions sector is and how incredibly challenging its economic recovery will be.
“Now more than ever, this important sector of our country’s £11bn tourism industry not only needs continued government support to survive and thrive but also needs the public to get behind it.
“Visitors can expect the warmest of welcomes and be assured that the highest standards of safety protocols – praised by the Scottish Government as exemplary – have been put in place across the sector for their benefit.
“And with sites predicted to be at least 30% less busy this year due to the fact that there will be significantly fewer international visitors, those from Scotland and the rest of the UK can take advantage of a rare opportunity to experience our world-class attractions and all that they offer in a uniquely enjoyable, memorable way.”
TOP 10 PAID ADMISSION ATTRACTIONS
Attraction
2020
2019
% 20/19 17/16
Edinburgh Zoo
292,631
545,562
-46.4%
Edinburgh Castle
276,950
2,167,366
-87.2%
Culloden Visitor Centre
182,496
209,011
-12.7%
Edinburgh Bus Tours
163,429
614,928
-73.4%
Glenfinnan Monument
162,536
462,235
-64.8%
Culzean Castle and Country Park
128,328
333,965
-61.6%
Crathes Castle
103,209
153,217
-32.6%
Robert Burns Birthplace Museum
88,976
261,283
-65.9%
Stirling Castle
79,000
609,698
-87.0%
The Royal Yacht Britannia
67,734
357,271
-81.0%
TOP 10 FREE ADMISSION ATTRACTIONS
Royal Botanic Garden Edinburgh
452,479
991,479
-54.4%
National Museum of Scotland
445,217
2,210,114
-79.9%
Greyfriars Kirkyard
322,317
1,273,113
-74.7%
Scottish National Gallery
304,560
1,583,231
-80.8%
Kelvingrove Art Gallery & Museum
259,978
1,832,097
-85.8%
Riverside Museum
246,933
1,364,739
-81.9%
Gretna Green Famous Blacksmiths Shop
159,304
772,448
-79.4%
Scottish National Gallery of Modern Art
148,204
508,090
-70.8%
National War Museum
124,327
805,934
-84.6%
Gallery of Modern Art
96,391
576,689
-83.3
*Top 10 Free Admission attractions table does not include Country Park Attractions
Note: The vast majority of attractions closed down between the 13th and 23rd of March 2020 due to the shutdown caused by Coronavirus (COVID-19).
From the w/c 29th June 2020 visitor attractions such as Gardens and Wildlife/Animal were permitted to reopen, however, it should be noted that many did not open until the 1st of July 2020 (or later).
The W/C 15 July 2020 saw a further relaxing of the coronavirus measures, which permitted more visitors attractions, including most indoor attractions, to reopen.
The introduction of the Scottish Government Strategic Framework in October presented more challenges
We have received funding from the management committee of Royston Wardieburn community centre to offer some one to one activities to local folk in North West Edinburgh, who might be struggling a bit as we ease out of lockdown.
The aim is to support people engage/re-engage with the many social and learning opportunities on offer in North Edinburgh.
As you know, it’s not going to be easy for many people to take the first step – it never is. However, the impact of lockdown is likely to have magnified people’s concerns and anxieties about getting involved in something new.
Many people may be feeling a bit anxious about what life is going to look like in the coming months and the challenges that lie ahead. Some people may struggle physically due to the loss of mobility during last year and might need a bit of support to get out and about safely again.
One to One Activities
We’ve put together a programme of one to one activities which we hope will address these issues and we will adapt the programme to reflect people’s interests. The programme includes supported local walks, visits to places of interests such as community gardens and galleries and museums.
We are also planning to offer individuals the opportunity to work on their digital, literacy or language skills in a local café once the restrictions are lifted. For some people just meeting up with someone in a public space for a coffee and a chat will be sufficient.
Working together
We would be really grateful for your help and support with this project.
1. Can you send us information about any activities you are planning?
2. Can you could let us know if you have a space that we might be able to use for meet ups (inside and outside)?
We would also be grateful if you could help to promote the project by displaying our leaflets (which will be dropped off next week) in a public space and if you could pass on the information to anyone you know who you think might benefit from the project.
We are aiming to work with people who have been particularly badly affected by lockdown, particularly those who might have been shielding due to health conditions but also people from the BAME community and people who might be struggling with their mental health or finding it difficult to get out due to mobility issues.
If you know someone who might be interested, please let us know how best to get in touch with them.
Please get in touch if you want to know more about the Time for Change Project or if you would like to become involved in some way.
Over 50 million doses of the COVID-19 vaccine have been administered
Over 29% of all UK adults have received the strongest possible protection
Over 50 million doses of the COVID-19 vaccine have been administered in the UK, with over a quarter of adults having received both doses.
Health services across the UK administered a total of 50,089,549 million vaccines between 8 December and 2 May, including 34 million people with their first dose and 15 million with their second.
Data from Public Health England (PHE)’s real-world study shows the vaccines are already having a significant impact in the UK, reducing hospitalisations and saving more than 10,000 lives in England alone by the end of March.
The government remains on track to offer a jab to all adults by the end of July.
Health and Social Care Secretary Matt Hancock said: “Now we’ve delivered the 50 millionth jab, and 29.4% of the adult population have had the strongest possible protection of two doses, we have hit yet another incredible milestone in our vaccination programme.
“The vaccine is our way out of this pandemic and the rollout had been a huge national effort. I want to pay tribute to the heroic NHS staff and volunteers who have worked tirelessly to deliver vaccines in every corner of the United Kingdom at a phenomenal pace.
“We are on track to offer a jab to all adults by the end of July but our work is not over yet. We are now inviting everyone over 40 to get their jab. I had mine last week – it’s simple and easy and I encourage everyone else who is eligible to get the jab.”
Vaccines Minister Nadhim Zahawi said: “The UK’s vaccination programme has been a huge success so far with more than 50 million doses administered – a fantastic achievement.
“We have one of the highest uptake rates in the world and over 15 million people have now received two doses and maximum protection from this dreadful virus.
“Every jab brings us one step closer to putting this pandemic behind us. I urge everyone to come forward as soon as they are eligible – the vaccine is safe, effective and could save your life.”
An extra 60 million doses of the Pfizer/BioNTech vaccine have been secured by the UK government to help support preparations for the booster COVID-19 vaccination programme from the autumn, if clinically needed.
All vaccines being used in the UK have undergone robust clinical trials and have met the independent Medicines and Healthcare products Regulatory Agency’s strict standards of safety, effectiveness and quality.
Approved vaccines are available from thousands of NHS vaccine centres, GP practices and pharmacies. Around 98% of people live within 10 miles of a vaccination centre in England and vaccinations are taking place at sites including mosques, community centres and football stadiums.
17-year-old percussionist Fang Zhang – born in China’s Henan province and a recent student of Chetham’s School of Music in Manchester – has been revealed as BBC Young Musician 2020.
The announcement was made during the broadcast of the competition’s Grand Final on BBC Four and BBC Radio 3 last nght, presented by BBC Young Musician regular Josie d’Arby, organist and conductor Anna Lapwood, and star saxophonist Jess Gillam.
Fang Zhang (above, left) follows in the footsteps of 19-year-old American-born/UK-based pianist Lauren Zhang, who won the competition in 2018 and went on to perform in the UK and beyond, including a debut at the BBC Proms in 2018, and appearances as soloist with the BBC Scottish Symphony Orchestra, European Union Chamber Orchestra, China National Symphony Orchestra, and Adelaide Symphony Orchestra – among others.
Previous BBC Young Musician winners include celebrated classical music stars such as cellist Sheku Kanneh-Mason, violinist Nicola Benedetti, and clarinettist Mark Simpson.
A recent student at Manchester’s prestigious Chetham’s School of Music, which he joined in September 2018, Fang Zhang is a member of China Youth Percussion Orchestra, and thanks to this scheme he has been performing around the world since he was 11 years old.
Despite his young age, he has already won prizes at international percussion competitions all around the world, including USA, Japan, and his native China. Among his tutors are international percussion luminaries such as Royal Northern College of Music Deputy Director of Percussion Le Yu, and Chen ShaoLun, president of the Shanghai National Percussion Association.
Fang Zhang impressed the judging panel with a performance of one of the gems in contemporary marimba repertoire: Prism Rhapsody by Japanese composer and marimba innovator Keiko Abe. He was accompanied by the BBC Philharmonic conducted by Mark Wigglesworth.
The panel was chaired by Chief Executive of Saffron Hall Angela Dixon, and included composer, clarinettist and BBC Young Musician 2006 winner Mark Simpson, composer Errollyn Wallen, Principal Conductor with the BBC National Orchestra of Wales Ryan Bancroft, and experimental composer and turntable artist Shiva Feshareki.
Taking place after a year-long delay due to the global pandemic, the socially-distanced BBC Young Musician 2020 Grand Final was filmed on Sunday 25 April at Manchester’s Bridgewater Hall without an audience in attendance.
The competition’s three finalists performed on stage with the BBC Philharmonic conducted by Mark Wigglesworth, performing with reduced numbers to allow the required social distancing.
https://twitter.com/i/status/1387814009710256128
Fang Zhang says: “I am honoured and delighted to win BBC Young Musician 2020, and feel so lucky considering the talent of the other finalists.
“The BBC team is amazing and I want to thank them and my schools, Chetham’s School of Music and Qingdao Percussion College, for supporting me through the whole programme in every possible way.”
On Fang Zhang’s performance at the Grand Final, Angela Dixon says: “BBC Young Musician 2020 has been an outstanding competition, the standard has been incredibly high and all three finalists showed exceptional musicianship.
“Fang chose to perform on a single instrument, the marimba, but elicited a kaleidoscope of colours and expression from it that deeply moved the jury and presenters. It was a privilege to be one of the few people to hear his performance live.”
Conductor Mark Wigglesworth says: “BBC Young Musician is always a glorious celebration of the future, but especially this year, it offers a much needed sense of optimism to everyone in the classical music world.
“All three finalists have shown a tremendous passion and determination to maintain their commitment to the competition across a year of uncertain silence. They play with humility and respect but daring and personality too, encouraging all who hear them to look forward to more positive times ahead.”
The BBC Young Musician 2020 Final also featured exceptional performances by the winner of the brass final, 18-year-old French horn player Annemarie Federle from Cambridge, currently in her first year studying at the Royal Academy of Music in London; and 19-year old oboist Ewan Millar from Reading, Berkshire, who won the woodwind category. Ewan is now in his second year reading music at Oxford University.
Jan Younghusband, Head of BBC Music TV Commissioning says: ““BBC Young Musician competition is always a great celebration of incredible young talent. But this year in particular, with Covid restrictions still in place, broadcasting the grand final has had particular poignancy.
“All of these musicians have shown that there is much to look forward to. We wish Fang – and all of our outstanding finalists – the best for the future, and we are delighted that audiences at home were able to join us for such a spectacular display of musicality and technique.”
BBC Young Musician Executive Editor, Paul Bullock says: “We will surely remember the 2020 edition of BBC Young Musician as a unique and ultimately very special one.
“The three finalists have shown extraordinary resilience over the past 12 months when it’s been difficult for us to tell them when and if the final would go ahead. To see and hear them perform last weekend alongside the BBC Philharmonic conducted by Mark Wigglesworth was both thrilling and deeply moving.
“Congratulations to Fang and all of the finalists and a thank to the musicians of the orchestra and Mark for their support and commitment. This is a BBC Young Musician Final like no other and we’re delighted that audiences at home can now share this experience – a celebration of the future and the joy of making music together.”
In addition to the coverage on BBC Four and BBC Radio 3, the BBC Young Musician 2020 Grand Final is now available on iPlayer for 12 months, and BBC Sounds for 30 days.
BBC Young Musician 2020 is managed and produced by BBC Studios Music and Entertainment Wales.
The UK will send 1,000 more ventilators for use in India’s hospitals
The Chief Medical Officer, Chief Scientific Adviser and NHS staff have given help and advice to their Indian counterparts
Fresh assistance follows medical relief sent by the Government last week and a surge in support from the British people to India
On Tuesday the Prime Minister will hold a virtual meeting with Indian Prime Minister Modi to discuss deepening cooperation between the UK and India
India’s fight against a surge in coronavirus cases will be reinforced by new UK Government support announced by the Prime Minister today. 1,000 ventilators will be sent from the UK’s surplus supply to Indian hospitals to help the most severe Covid cases.
This is in addition to 200 ventilators, 495 oxygen concentrators and 3 oxygen generation units the UK announced we were sending to India last week.
Chief Medical Officer Chris Whitty and Chief Scientific Adviser Patrick Vallance have also spoken to their Indian counterparts to provide advice, insight and expertise to the Indian healthcare system as it deals with the world’s worse surge in Covid levels.
NHS England is also establishing a clinical advisory group led by Chief People Officer Prerana Issar to support India’s Covid response. The group will work with Indian institutions such as the All India Institute of Medical Services to share experience on managing Covid outbreaks.
The group will include researchers in public and global health, alongside nursing and other health professionals who have experience of the Indian healthcare system.
In a powerful demonstration of what Indian Prime Minister Modi has called the ‘living bridge’ between our countries, over the last week British people have come to the support of India in huge numbers. Businesses, civil society and the wider public have responded to appeals for help and launched funding drives.
This includes the British Asian Trust’s ‘Oxygen for India’ emergency appeal, which is raising funds for oxygen concentrators to be rapidly deployed to Indian hospitals. The BAT appeal, which has been personally backed by the Prince of Wales, has raised more than £1.5m in the last week.
Virgin Atlantic also flew 200 boxes of oxygen concentrators to Delhi on Saturday, after partnering with Khalsa Aid. Further cargo space will be given free of charge on 6 flights to India in the next week, in association with The Red Cross.
India has also provided support to the UK throughout the coronavirus pandemic. As the ‘pharmacy of the world’ the country has kept its borders open to supply the UK with vital medicine and PPE – exporting over 11 million face masks and 3 million packets of paracetamol over the course of 2020.
On Tuesday the Prime Minister will hold a virtual meeting with Prime Minister Modi to agree a huge range of commitments to deepen cooperation between the UK and India, including on fighting the coronavirus pandemic.
Prime Minister Boris Johnson said: “The terrible images we have seen in India in recent weeks are all the more powerful because of the close and enduring connection between the people of the UK and India.
“I am deeply moved by the surge of support the British people have provided to the people of India and am pleased the UK Government has been able to play our part in providing life-saving assistance.
“The UK will always be there for India in its time of need.”
The world is safer and stronger because of work between the UK and India. The Oxford-AstraZeneca vaccine, for example, was developed in the UK, is currently being produced in the millions by India’s Serum Institute and will be distributed to the world at cost through COVAX.
It is those shared values of openness and the pursuit of knowledge and scientific advancement for the betterment of our societies that lie at the heart of the relationship between the UK and India. During his call with Prime Minister Modi the Prime Minister will emphasise the importance of working with India to promote our shared values.
India is the largest democracy in the world, a fellow Commonwealth country and in June Prime Minister Modi will travel to the UK to attend the G7 Summit as a guest – one of four world leaders invited to join the Summit of leading democracies.
Foreign Secretary Dominic Raab said: “This support will help urgently meet some of India’s acute needs, particularly oxygen for patients. We are determined to help our Indian friends in their hour of need.
“We need to all work together to defeat Covid-19. No one is safe until we are all safe.”
Health and Social Care Secretary, Matt Hancock said: “As a close friend of India, we have all felt the harrowing scenes and are determined to do all we can. Only a few months ago we felt the pressure of the pandemic here in the UK. This virus attacks all of us and in the battle against coronavirus, we’re all on the same side.
“This additional support will provide more capacity and expertise to help save lives and support India’s healthcare system. We will continue to work closely with the Indian government during this immensely challenging time.”
The TUC is interested in the experiences of people with Long Covid in work, including people who have lost their jobs because of Long Covid.
Long Covid is the term used to describe COVID-19 symptoms that extending beyond the initial infection. Evidence on Long Covid points to symptoms of COVID-19 lasting for weeks, months and possibly years after the infection.
This survey asks questions to better understand how workers with Long Covid have been treated in the workplace.
Prior to the coronavirus outbreak, a significant portion of incidents Edinburgh CID dealt with occurred outdoors and in public spaces.
Typically, these would be reports of serious assault and other violent crime, robbery and sexual offences, often late into the evening. As you can imagine, alcohol and substance abuse often plays a pivotal role in many of these offences.
However, with licensed premises closed for large portions of the past year, and people advised to stay within their homes, there have been significantly lower numbers of such crimes taking place in the public sphere.
That is not to say that crimes of violence and sexual assault have stopped, it means however many may now be taking place behind closed doors and away from the gaze of others.
Our work becomes all the more important in these instances to protect vulnerable people from harm and bring offenders to justice and I would therefore appeal to all members of our communities to contact police immediately if you have concerns relating to potential criminal activity taking place within the home setting.
Alternatively make an anonymous report to Crimestoppers on 0800 555 111 as there’s a key role our community can play here.Since lockdown restrictions began easing, we have already, sadly seen a return to some of the typical crimes that take place outdoors, particularly during warm weather.
My officers continue to investigate these incidents, which included various people being assaulted. This takes significant level of resourcing and staffing hours and the unacceptable behaviour of a small minority of troublemakers will not be tolerated. I would like to thank the public for the positive response regarding this incident to date.
The summer months also tend to see a rise in bogus workmen offences and in the past week we’ve had reports of men aged between 25 and 40, with Middlesbrough accents, calling at doors attempting to sell goods.
Our advice is to exercise caution where you have concern, refuse whatever goods or services individuals like this are offering, do not allow them entry to your home and ask them to leave before calling police and providing all relevant details of the suspects, including what kind of vehicle they were travelling in.
Proactive disruption activity is a vital tactic we utilise to hamper the operations of crime groups and we regularly undertake enforcement activity aimed at seizing drugs, weapons and other illicit items.
Our efforts can only be successful, however, if we have the support of our communities and so if you have information about ongoing criminality in your area then please get in touch.
I want to finish off by raising awareness of an offence that is becoming more prevalent, not only in Edinburgh, but across the UK.
I am referring to county lines and cuckooing, where criminals from outside this region set up shop in order to commit illegal activities, particularly the sale of drugs in our communities.
On occasions, vulnerable people often living alone will be targeted through threats and intimidation and their properties will be used as a base of operation for criminals, which can often be pretty overt and noticeable to neighbours.
If you have any concerns at all that a person or group of people are committing crimes in your community, possibly within the home of a vulnerable person, then please report the matter to police immediately.
Detective Chief Inspector Graham Grant, Edinburgh CID.
Teletext Holidays will face legal action unless it repays over £7 million to customers whose package holidays were cancelled due to the coronavirus (COVID-19) pandemic.
On 4 February, the Competition and Markets Authority (CMA) announced that it was opening an investigation into Teletext Holidays after receiving hundreds of complaints.
These showed that people were not receiving refunds they were owed within 14 days, as required by law, for package holidays cancelled by the company due to pandemic restrictions.
The CMA wrote to Truly Holdings Ltd., the company that operates Teletext Holidays and also AlphaRooms.com, in March, setting out in detail its concerns and giving the company an opportunity to address them.
The CMA told the firm it could avoid any potential court action by signing formal commitments – known as ‘undertakings’ – to refund affected consumers and ensure compliance with the Package Travel Regulations going forward.
However, Teletext has not agreed to provide undertakings that are sufficient to address the CMA’s concerns.
The CMA has now informed Teletext Holidays that it is preparing to take court action and will launch proceedings if it does not repay the outstanding refunds, or commit to do so, without unnecessary delay.
Andrea Coscelli, Chief Executive of the CMA, said: There must be no more delays to Teletext refunding customers for holidays they could not take because of the pandemic. It is unacceptable that many have already waited months for the refunds they are legally entitled to.
“We take very seriously the ongoing failure of Teletext Holidays to meet its obligations. The firm must now comply with the law and commit to refunding its customers. If it does not do so, we will not hesitate to pursue this case in court.”
Rory Boland, Which? Travel Editor, said:“We have received countless complaints from Teletext Holidays customers who have been battling for refunds for cancelled holidays for more than a year, so while the regulator’s action is welcome customers will be angry that they still don’t have money they are legally due.
“Teletext is one of many holiday providers that have attempted to shirk their legal responsibilities to refund customers for cancelled trips, highlighting the need for industry-wide reform.
“The government must ensure there are better protections for holidaymakers’ money, while the Civil Aviation Authority – which has been unable to take much meaningful action against airlines holding up the refund process by withholding money from holiday companies – must be given stronger powers.”
The announcement follows ‘significant action’ by the CMA in relation to holiday cancellations during the coronavirus pandemic.
Regulation of the construction industry is essential for a safer and more productive future, election hopefuls from Scotland’s main political parties told a special digital hustings hosted by the Construction Industry Coronavirus (CICV) Forum.
The importance of skills and training in the industry also won unanimous cross-party agreement from panellists during the exclusive event held online this week.
Support for reform of procurement practices and a review of VAT on domestic repairs were other positive talking points – supporting the Forum’s own manifesto suggestions for ways to improve the industry.
The hustings, held via webinar on Tuesday 27 April, featured five candidates currently facing election to the Scottish Parliament:
Carole Ford, Scottish Liberal Democrats
Monica Lennon, Scottish Labour
Laura Moodie, Scottish Greens
Alexander Stewart, Scottish Conservative and Unionist
Kevin Stewart, SNP.
Answering questions from senior Forum representatives and members of a selected audience, all panellists agreed that regulation was essential for the future of the construction industry.
Kevin Stewart said: “It should be the aim of all of us to drive up standards and safety and build trust in people doing day to day work. Why is a security guard a regulated professional when a plumber is not?
“We need to have real debate about the regulatory issues, and a consensus about moving forward on regulation. The Grenfell Inquiry highlights the need to have occupations regulated to keep people safe and give public confidence in construction work.”
Ms Ford agreed, saying: “Professional regulation’s primary purpose is to protect the public, maintain high standards and protect qualifications and standards in the sector.
“The cowboys are doing no favours to those who are properly qualified, so we are totally committed to all measures which would support consumers and protect standards and professional qualifications, and totally in support of having a well-regulated, well respected construction industry which has the confidence of the public.”
Also in favour of regulation was Ms Lennon, who said: “It is important that qualified tradespeople are recognised for their experience and their competence, meaning the public will have confidence in who is coming into their homes or workplace.
“It makes sense to give people confidence in their work and that they will work safely and have pride in what they do, so we fully support measures to improve regulation and improve public safety.”
Training and apprenticeships ‘vitally important’
The importance of skills, training and apprenticeships in the sector was another topic on which all panellists were in full agreement.
Alexander Stewart said: “Economic growth is the cornerstone for this recovery, and construction plays a vital role in that. Skills and training apprenticeships are vitally important and we fundamentally believe that there should be more funding put into it.
“We want to bring people back and get more new people into the industry and ensure that women have more opportunity to become more involved. We also want economic growth, which will only come about through investment in training and support mechanisms.”
Ms Lennon concurred: “Jobs are at the top and at the heart of our manifesto and our vision for the next five years is a roadmap to recovery that focuses on skills – up-skilling, re-skilling and how we can support local government to take on apprentices and use a talented workforce in Scotland to retro-fit homes to tackle fuel poverty and create new jobs in construction and manufacturing.”
Procurement ‘a bugbear that needs resolved’
Questions on procurement reform had been raised by several Forum members ahead of the husting – and again, all five panellists were firm in their convictions that change is needed.
Ms Moodie said: “We believe public procurement could be a real growth boost for small, local businesses that are socially and environmentally responsible and we are committed to reforming procurement requirements that could fulfil that.
“We want to make sure Scottish businesses capture more of the supply chain opportunities, especially from the rise in the growing renewable industry and I believe there is a lot of room for improvement in terms of accessibility and use of online procurement tools.
“We would also like to see more support for small businesses so they can compete on a level playing field with bigger companies in terms of bidding for the work.”
Ms Lennon added: “Procurement is quite simply a bugbear that needs resolved and there are huge opportunities around local engagement and low carbon innovation. SMEs are the lifeblood of our economy and we will reorientate procurement to make sure it works for businesses in Scotland.”
Ms Moodie said it was a “burden on businesses” when they were trying to expand and develop, while Ms Lennon said any changes would unlock plenty of opportunities.
Ms Ford agreed, adding: “The current VAT system is regressive and holding back demand for vital energy efficiency improvements and retrofits.”
Kevin Stewart was also in agreement, adding that VAT was not a devolved matter but that he wanted it reduced or abolished for refurbishment repairs and regeneration projects.
Panellists also responded to one audience member’s point that a recent survey revealed that 52 per cent of homes are not wind and watertight, with £3.8bn spent annually on their repair and maintenance.
Ms Ford replied that in the west of Scotland the factoring issue in tenements needs looked at as well as that of owners’ responsibilities, saying: “The Edinburgh solution has its own problems, but owners and the responsibilities of multi-occupancy properties needs reviewed.”
Kevin Stewart spoke of “educating people” about the importance of properties being wind and watertight and the need to be ambitious in helping more, while namesake Alexander added: “Homes need to be fit for purpose and there is a need to invest in the sector.”
Praise for ‘collective expertise’
Finally, there was one more thing all the panellists agreed upon – the excellent work of the CICV Forum.
The unique collective was formed in early March 2020 in response to the urgent COVID-19 threat and now comprises 29 leading construction trade and professional associations.
Alexander Stewart said: “It’s so important that the Forum is at the table as you have boots on the ground and work closely together to get the plans put into place. All the ideas in the CICV Forum manifesto are very good and we would support you in achieving them.”
Ms Ford agreed, saying: “The level of detail in CICV Forum documents is only possible because of your collective expertise. Working together has generated documentation that is a lot better than if carried out by one organisation.”
Kevin Stewart added: “The Forum has been at forefront of promoting working safely and long may it stay at the table with government. In particular I would like to pay tribute to the construction character Campbell who has been used to promote messaging through your clever use of social media.”
Forum actions include lobbying the Scottish Government to influence policy and push for positive action, as well as providing expert advice on important sector issues including commercial, employment, planning, skills, and health and safety.
Hustings ‘a resounding success’
The hustings format was the brainchild of Gordon Nelson, Scotland Director of the Federation of Master Builders, a key member of the Forum.
He said: “From the feedback we have received from the sector, it was clear that the hustings event was a resounding success and generated a wealth of constructive and thought-provoking answers from our panellists.
“It proved also that construction is very much at the heart of Scotland’s recovery, and that all parties are committed to rebuilding together and investing in a safer and fully skilled industry that will benefit the whole nation.”
