Tag: Childline

Childline delivers over 700 counselling sessions to children in Scotland

This Children’s Mental Health Week (9 -15 February), Childline is reminding all young people that the service is here to support them with any concerns. 

Childline delivered 763 counselling sessions last year to children in Scotland struggling with suicidal thoughts and feelings.

As the charity releases this data, it is reminding all young people that the service is there for them for any issues they might be having. Their trained counsellors can support children who are feeling suicidal and need someone to talk to. 

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Young people reach out to Childline about suicidal thoughts and feelings for a range of reasons, including: 

  • Feeling lost and desperate about their current situation 
  • The result of a mental health condition 
  • Past experiences 

One boy, aged 15 from Scotland, told Childline: “For ages now I have been having thoughts about hurting or killing myself.

“I’m absolutely terrified of death and scared my body will make me do it. I’m trying my best to keep myself together but it’s hard.

“I just needed to tell someone who’ll listen and believe me.”  

In one in five of the Childline counselling sessions delivered to children in Scotland about this issue, the child was deemed to be actively suicidal, which can include vocalising their clear plan for taking their life or engaging in suicidal actions. The other 80% involved children who were seeking support outside of an immediate crisis. 

Some children tell Childline that suicidal thoughts can be a normal part of their life and are a regular – sometimes daily – occurrence.  

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One child said: “Unless I distract myself, I’m having suicidal thoughts. Even when I think I’m happy or trying to sleep, it’ll pop into my head, ‘why am I here?’. My doctor and mum are trying lots of things to help.

“Telling my friends about it helps; we talk, we resolve it, the thought goes away. I feel quite calm when it happens, not sad like you’d expect, but I am aware that it’s a suicidal thought and I would like it if they stopped.” 

The NSPCC is releasing this data as part of Place2Be’s Children’s Mental Health Week, which aims to support the groups and systems surrounding children.

The children’s mental health charity will be encouraging peers, families, schools and communities to create inclusive and nurturing environments, where children and young people feel they belong and can say “This is My Place”. 

Shaun Friel, Childline Director, said: “These figures reveal the devastating reality about children struggling with thoughts of suicide. Behind each statistic is a young person in pain, often feeling alone.  

“But these numbers also represent hope. For every one of these 763 sessions for children in Scotland there was a moment when a child chose to reach out rather than suffer in silence. Our counsellors are there 24/7 because we know that having someone to talk to can be the difference between despair and hope, between isolation and connection. 

“Our message to every young person is simple: you are not alone. Whatever you’re going through, however dark things feel, Childline is here. We’re here to listen, to believe you, and to help you find a way through.” 

To support adults and children, the charity has released advice on helping young people through these difficult emotions.  

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Tips for adults, parents and carers: 

  • If the young person is in immediate danger or wants to act on their thoughts, don’t hesitate and contact emergency services (999) or take them to A&E.  
  • Listen without judgment and let the young person talk openly about how they are feeling. Avoid jumping to conclusions, interrupting or offering immediate solutions. Being there and listening can make a huge difference.  
  • For some people, talking to a young person on this topic can be quite daunting, if you are worried about speaking to a young person about suicidal thoughts and feelings, then suggest they reach out to Childline. 
  • Remind the young person that they are not alone and that there are other people who go through similar thoughts and feelings. Let them know that support is available and that things can get better.  
  • Supporting a young person with suicidal thoughts and feelings is not a one-time conversation. Checking in regularly can remind them that they matter and that they are not alone. They may not always want to talk and that’s ok, you can let them know that you are there whenever they are ready.   
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Advice for children and young people: 

  • Having suicidal thoughts and feelings can be really scary. You might feel alone and like you don’t know how to keep going. But even small change is positive, there are plenty of ways to help you to start to feel better and cope with your feelings. The Childline website has a range of support and information.  
  • It’s really important to speak to someone if you feel suicidal or you’re worried you’ll harm yourself, whether that’s a safe adult in your life or a service, such as Childline. 
  • Work with an adult to create a safety plan. This will help you to know what to do in future when you feel you can’t cope again. Sometimes this is called a mental health first aid kit. This could include people to contact (such a Childline), safe places to go, ways to stay safe and ideas for healthy coping mechanisms.   
  • The Childline website has advice and practical methods on how to cope with suicidal thoughts and feelings. For instance, repeating a positive phrase which reminds you that you can cope with things can often help when everything feels too much.  
  • Adults in your life and services, such as Childline, are here to support you through these difficult emotions, remember that you are not expected to cope with these feelings on your own.  

Childline is here for every young person who is experiencing suicidal thoughts and feelings, trained counsellors can be reached via the phone on 0800 1111 and online through the 121 chat on the Childline website. 

The NSPCC recently published a report on Young people’s experiences of suicidal thoughts and feelings on the NSPCC Learning website:

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Letters: Volunteer in 2026 with NSPCC

Dear Editor, 

As we step into 2026, many people will be thinking about the positive changes they’d like to make in the year ahead. For anyone looking to give back to their community, volunteering with the NSPCC is a meaningful way to support children and young people across Scotland. 

One of the ways to support children is by becoming a Childline counsellor. Our Childline bases in Aberdeen and Glasgow are always looking for new volunteers to support children and young people through our phone and online services.

With a child contacting Childline every 45 seconds, 24 hours a day, seven days a week, volunteers play a vital role. 

Another rewarding opportunity is with our Schools Service. Volunteers deliver our Speak out, Stay safe workshops in primary schools, helping children understand their right to be safe, recognise the signs of abuse, and know who they can turn to for support. Last year, the programme reached more than 60,000 across Scotland, and in 2026 we hope to reach even more. 

Full training is provided, and visits can be arranged around work or family commitments. Every shift is different, and volunteers often tell us that the enthusiasm and curiosity of the children they meet is what makes the role so special. 

If this sounds like something for you, visit the NSPCC website to find out more. 

Yours sincerely, 

Adeniyi Alade 

NSPCC Scotland Service Head Helplines 

NSPCC responds to thousands of child protection concerns as Christmas countdown continues

  • Last December, NSPCC’s Helpline service received almost 5,400 contacts from an adult with concerns for a child. Of these, three quarters were about abuse.
  • The charity is reminding adults and young people that their Helpline and Childline services are here for them right through the festive period.
  • The Childline Christmas campaign continues to highlight how the next few weeks can be the most dangerous time of year for some children.

The NSPCC will be responding to thousands of child protection concerns during the Christmas countdown and right through the festive period.

Last December the charity’s Helpline received 5,384 contacts from an adult with concerns about a child, with three quarters of these being about emotional, physical and sexual abuse (including online) and neglect.

Around a third of these contacts came from parents or carers and a fifth from neighbours and members of the community.

The Helpline was just as busy across the 12 Days of Christmas – December 24 to January 4 – dealing with almost 2,000 child welfare contacts sent via email and shared over the phone.

One in six (17%) of contacts over the 12 Days of Christmas were deemed so serious that NSPCC practitioners made referrals to the local authorities or emergency services for further attention and action.

A carer told the NSPCC Helpline: “I’m calling about the family next door. It’s just the parents and their child who’s around 3 or 4. I can hear them shouting and screaming such awful things at the child, and at each other, pretty much every day.

“It seems like it’s been getting worse over Christmas. This is no place to raise a child. Is there anything you can do to help?”

The NSPCC Helpline is a dedicated service which helps adults with concerns about children. These can be related to a child’s safety and wellbeing or for adults seeking guidance and support on issues that affect young people.

Child protection specialists are on hand to advise and can, if necessary, refer the concern to a different organisation. The Helpline will be open to provide help and support across the festive period.

Children are also directly contacting the charity through Childline about a range of issues, with the NSPCC-service delivering over 2,700 counselling sessions related to abuse across the winter period.  

A child, aged 13 told Childline: “I’m scared of visiting my mum on Christmas. She and her sisters call me names and yell at me.

“They told me I won’t get any presents because of how I behaved this year, but all my siblings will. It’s so unfair!”  

In response the NSPCC is running a hard-hitting campaign shining a light on how, for some children, Christmas is the most dangerous time of year. The campaign advert, now showing on TV and running across radio, is inspired by the true story of a woman who was abused by her father.

Lived Experience Advocate, Sarah, who inspired the Christmas advert, said: “Christmas Day used to be so special to me, I used to love dressing up in nice dresses and jewellery, then one day I never wanted to dress up again as my father assaulted me while wearing a new skirt.  

“He would use the festive period as another way to exert power over me and manipulate me. He would make me ‘earn’ my presents each year, which he often ended up selling when he ran out of money.  

“I was nine when I first called Childline to disclose my abuse and ended up speaking to a wonderful counsellor who made me feel listened to and safe These conversations encouraged me to seek further support and, eventually, my father was convicted of his crimes against me.  

“This Christmas, I would urge every child to speak out if something doesn’t feel right. Childline is here for every child who has a concern and they don’t know where to turn to.”

Adeniyi Alade, Service Head for NSPCC headlines in Scotland, said: “Christmas should be a time of joy, but for too many children in Scotland it can be a difficult time.

“Behind the statistics are young people who feel frightened, neglected or unheard — and that’s why Childline is here every day, including throughout the festive period. Whether it’s worries about abuse, bullying or simply feeling alone, our counsellors are ready to listen and support children whenever they need us.

“We know that the pressures families face at this time of year — from financial strain to heightened tensions at home — can make life even harder for children living in unsafe or unhappy situations. By speaking out, children can take the first step towards safety and support, and Childline will always be here to make sure their voices are heard.

“Our Helpline is a place for adults who have concerns over the welfare of a child, but don’t know where to turn to. We have trained experts who know how to handle concerns and when and where to make referrals, giving a child the best chance of being safe and well looked after this Christmas period.”

Kam Thandi, Helpline Director, said: “Our Helpline figures reveal how thousands of adults are reaching out to us with concerns about children’s safety as we move through December and into the festive period.

“We know that Christmas can place extra pressures on people – financial strain, increased alcohol consumption, families spending more time together in close quarters – can all contribute to situations where children are at risk.

“Behind every one of the contacts we receive throughout December is an adult who cared enough to speak up, and in many cases, that call has led to vital interventions to protect a child.

“While the NSPCC Helpline is there for adults, our Childline service is also available to all children to talk about their concerns. Trained counsellors are here 24/7, including throughout the festive period, to listen to young people’s concerns and provide advice.”

This Christmas, Childline is reminding young people that it is there for them 24/7 via the phone on 0800 1111 and online through the 121 chat on the Childline website.  

Any adults concerned about a child’s safety or wellbeing can contact the NSPCC Helpline at help@nspcc.org.uk or by calling 0808 800 5000.      

Three in five adults in Scotland believe the risk of children being abused increases over Christmas

  • New NSPCC poll also reveals one in eight respondents had concerns for the safety of a child known to them during the Christmas holidays
  • Financial pressures, substance misuse and strained family relationships are some of the main reasons given for why adults are concerned about children experiencing harm or abuse at home over the festive period
  • A new hard-hitting Childline campaign, supported by Natalie Dormer is raising awareness of how Christmas can be the most dangerous time of year for some children and how the service is here to help them through the holidays

Three in five adults in Scotland believe children face an increased risk of abuse (64%) and exposure to domestic violence (68%) during the Christmas holidays.

New polling from the NSPCC also reveals that one in eight adults have had concerns for the safety of a child they know over the festive period.

The YouGov survey of 4,259 UK adults, which includes 315 from Scotland, analysed the dangers that adults believe children face over Christmas and the potential reasons why young people are at increased risk.

When asked why they were concerned about children experiencing harm or abuse at home during the holidays, adults identified:

  • Financial pressures at home (75%),
  • Substance misuse at home (75%),
  • Food insecurity (64%)
  • Families spending more time together (68%)
  • Support services – social services, schools – either closed or operating at reduced capacity (67%).

The majority of respondents believe the most effective way to keep children safe at Christmas is for adults to be aware of the warning signs of abuse and neglect and ensuring young people know who to contact if they need support.

The new NSPCC poll comes as the charity launches a hard-hitting campaign shining a light on how, for some children, Christmas is the most dangerous time of year.

Last year thousands of young people from across the UK contacted the NSPCC’s Childline service with concerns about abuse across the winter period.

A young person told Childline: “Dad’s drinking always gets worse at Christmas. Then the drinking leads to arguments and the arguments turn into him hitting mum. I wish I could protect her, but dad is so much stronger than us both. I want to call the police, or social services, but who will come out at Christmas?”

The campaign advert, now showing on TV and running across radio, is inspired by the true story of a woman who was abused by her father. It follows a little girl Sarah, who returns home from school at the end of winter term and is confronted by the presence of her abusive father.

Another child, aged 16, told the service: “It always all kicks off at Christmas. Mum goes crazy at dad; she hates him trying to speak to his family, even to say Merry Christmas.

“She hates him speaking to anyone else really. I can hear her calling him lazy and useless for not doing enough again this year and she’s made him cry. I want to walk out, but where would I go on Christmas? I’ve locked myself in my room with my sister for now; when mum’s done with dad, she might blow up on us next.”

Natalie Dormer, actor, producer and NSPCC’s Ambassador for Childline, said: “These findings reveal an uncomfortable truth that often goes unspoken during the festive season. While many of us look forward to Christmas, far too many children face a season filled with uncertainty, anxiety and fear.

“The campaign advert, inspired by a real survivor’s story, captures the heartbreaking moment of dread when the school term ends and a child’s safe space disappears.

“Behind the closed doors of homes across the country, children are suffering in silence while the rest of us celebrate. This NSPCC campaign sends a crucial message: Childline will be there for every young person who needs support.”

This Christmas, Childline is reminding young people that it is there for them 24/7 via the phone on 0800 1111 and online through the 121 chat on the Childline website. 

Adeniyi Alade, head of Childline in Scotland, said: “We know from the children who reach out to us that the festive season can be one of the hardest times of the year. While many look forward to Christmas, for some young people it means being trapped at home with the very problems they fear most — whether that’s violence, substance misuse or simply feeling invisible.

“We want children in Scotland to know that Childline is always open, day and night, even over Christmas. No matter what’s happening behind closed doors, they can talk to us in confidence and we will listen.”

Chris Sherwood, CEO of the NSPCC, said: “This new research highlights a troubling reality that Christmas – which should be a time of joy and happiness for all children – can instead be a period of heightened danger for far too many children.

“Financial pressures, increased alcohol consumption, and strained family relationships are all factors that can heighten the risk of child abuse in the home over the festive period.

“That’s why our Christmas campaign is so important, reminding children they are not alone and that Childline is here for them day and night over the festive period.”

Any adults concerned about a child’s safety or wellbeing can contact the NSPCC Helpline at help@nspcc.org.uk or by calling 0808 800 5000.    

Thousands of online grooming crimes in Scotland during past five years

  • NSPCC publishes new research highlighting a range of tools tech companies, Ofcom, and Government can employ to protect children from perpetrators

More than 3,000 online grooming crimes have been recorded by Police Scotland during the past five years, new data compiled by the NSPCC reveals.   

The figures published by the Scottish Government show that 3,158 Communicating Indecently with a Child offences have been recorded since 2020.   

The charity points out that while these are the offences recorded by police; the real number of crimes is likely to be much higher due to abuse happening in private spaces where harms can be harder to detect.

The NSPCC is highlighting these offences as it publishes new research to tackle this issue – it sets out solutions that can be used to prevent, detect and disrupt grooming in private messaging spaces. Online child sexual abuse crimes can have a long-term impact on a child, leaving them with feelings of guilt, shame, depression, confusion, anxiety and fear.

One 14-year-old who contacted Childline said: “I feel so insecure all the time, so, when this guy I’ve met online, who’s a few years older, started flirting with me, that made me feel so special.

“He seemed to care, but now he’s insisting I send him nudes, and I don’t know if he just gave me attention, so I’d send him nudes. I feel like I’ve been tricked but I’m afraid what he might do if I just block him.

“I can’t control how anxious this makes me feel.”

The charity’s new research identifies cycles of behaviours that perpetrators use, such as creating multiple different profiles and manipulating young users to engage with them across different platforms.

In response, the NSPCC is urging Ofcom and tech companies to take swift action on the recommendations set out in the report, so that they can better identify and prevent online grooming.

Recommendations include:

  • Implementing tools on a child’s phone that can scan for nude images and identify child sexual abuse material, before its shared.
  • Using metadata analysis, which uses background information, like when, where, and how someone is using a platform, to spot suspicious patterns. It does not read private messages, but it can flag behaviours that suggest grooming, such as adults repeatedly contacting large numbers of children or creating fake profiles.
  • Create barriers for adult profiles engaging children on social media platforms, like restrictions on who they can search and how many people they can contact.
  • Tech platform leaders should commit to delivering services which effectively support and balance user safety and privacy.

The research shows that safety measures must be introduced at the same time to be effective, working in tandem to ensure harm is prevented across the grooming cycle.

The NSPCC is urging tech companies, Ofcom, and Government to take leadership on addressing this devastating crime and commit to using every tool available to them to stop perpetrators in their tracks.

Chris Sherwood, NSPCC Chief Executive, said: “At Childline, we hear first-hand how grooming can devastate young lives. The trauma doesn’t end when the messages stop, it can leave children battling anxiety, depression, and shame for years.

“Tech companies must act now to prevent further escalation. The tools the NSPCC sets out to protect children are ready to use and urgently needed. Importantly, they mean that services can keep children safe while protecting all user’s privacy. Children’s safety must be built into platform design from the start, not treated as an afterthought.”

Kerry Smith, Chief Executive of the Internet Watch Foundation (IWF) said: “The internet has opened a door into millions of homes, giving predators access to children.

“Safety should be something which is built into all services and platforms from the bottom up, not tacked on as an afterthought. There should be absolutely nowhere for predators to hide online.

“Tech companies must do everything they can, including in end-to-end encrypted spaces, to keep children safe. It is clear now that this can be done effectively without compromising users’ privacy. There really is no excuse – and the alternative is allowing children to continue to suffer.”

Millions of children unite to use their Power for Good

This November, more than 8 million children and young people across the UK are taking part in Anti-Bullying Week 2025, running from 10 to 14 November.

Coordinated by the Anti-Bullying Alliance (ABA), the campaign is supported by patrons Andy and the Odd Socks, and Rúben Dias, Manchester City and Portugal footballer.

This year’s theme, Power for Good, celebrates the ability we all have to stand up to bullying, spread kindness, and create safer environments for every child.

Anti-Bullying Week began with Odd Socks Day on Monday 10 November – a fun, inclusive day, led by the hugely popular Children’s TV Stars, Andy and the Odd Socks, where children and adults wear odd socks to celebrate what makes us all unique.

A national call for government action

The Anti-Bullying Alliance Advisory Group, made up of leading organisations working with children across the UK, is calling on government to take stronger national action. They are urging ministers to ensure that all schools and those working with young people receive the skills, training, and support they need to:

  • Identify bullying early
  • Respond effectively and sensitively
  • Build inclusive cultures that prevent bullying before it starts, especially those most at risk. 

The group emphasises that bullying prevention must be seen as a core part of safeguarding children and an essential part of promoting wellbeing and equal opportunities.

A week of celebration and action

Anti-Bullying Week will include:

  • Odd Socks Day, encouraging individuality and kindness with a new toe tapping song from Andy and the Odd Socks 
  • A Parliamentary event on Wednesday 12 November bringing together MPs, Lords, ABA patrons, and young people to discuss solutions.
  • The Anti-Bullying School Staff Awards, honouring staff who go above and beyond to support children.
  • Free school resources for schools to embed anti-bullying messages into school life. 
  • Campaign activity in thousands of schools, youth settings, and homes nationwide, including events led by Young ABA, the Alliance’s youth activist group.

Bullying still affects more than one in five children every year 

Despite progress, more than one in five children and young people experience bullying each year. The impact can be devastating, affecting their mental health, confidence, and ability to thrive at school, with the effects often lasting into adulthood.

Rúben Dias, Patron of the Anti-Bullying Alliance, said: “Growing up I saw abuse, exclusion and damage being caused.

“That is why being part of Anti-Bullying week matters to me. I want young people to stand up against it and help each other to be better.”

Andy Day, Andy and the Odd Socks, said: “Music and laughter can open doors to real conversations. By having fun, like Odd Socks Day, we can show that our differences are our gifts, not something to hide.

“For me, Anti-Bullying Week is more than a campaign, it’s a reminder that every child deserves to be seen, heard and safe. When I visit schools, I’m always moved by the way children come together to support each other. You can really see the Power for Good young people have when they stand up for one another.”

CHILDLINE:

  • In 2024/25, Childline delivered 291 counselling sessions to young people in Scotland where their main concern was bullying – an average of 24 sessions per month.
  • When contacting Childline about online bullying, young people are telling the service that they’re seeing nasty or hurtful posts about themselves, that bullying is taking place in group chats, that they’re facing peer pressure, and they’re experiencing stalking or harassment.
  • When contacting Childline about other types of bullying, young people say they’re receiving verbal and/or physical bullying, being bullied about being different, being left out or excluded and being part of rumours or gossip.

Lauren Burke, Childline manager in Glasgow, said: “Bullying doesn’t always look the same – it can happen at school, at home, or through screens. But no matter the form, its impact can stay with young people for years, even into adulthood.

“Every day, Childline hears from children across Scotland who are being bullied. Anti-Bullying Week gives us a vital moment to stand together, shine a light on the issue, and show young people they’re not alone. It’s about raising awareness and making sure bullying is challenged wherever it shows up.

“Silence allows bullying to grow. By speaking up and standing beside those affected, we can help keep children safe. Childline is here around the clock – online and by phone – with trained counsellors ready to listen and support any young person, no matter what they’re going through.”

Martha Boateng, Director of the Anti-Bullying Alliance, said: “With so many children turning to Childline for support, it’s clear that bullying continues to have a profound impact on young lives.

“We all have a responsibility to act, from parents and teachers to the government. This Anti-Bullying Week, we’re calling on every adult to use their power for good and help create a society where all children feel safe, respected and included.”

Rachel Talbot, 18,  NSPCC Lived Experience Advocate, who grew up in Angus, said: “From the age of three, I was bullied at school — in the classroom, in the playground, and later online.

“It was relentless. I became withdrawn and anxious, and I kept waiting for someone at school to notice and act. But no one did. That silence made me feel like I didn’t matter.

“The bullying continued into secondary school, even after I moved catchment areas. I remember taking part in Odd Sock Day to celebrate difference and being bullied for that too. It only stopped when I left school. Therapy helped me rebuild my confidence and develop ways to cope, but the impact stayed with me for a long time.

“Speaking out has been a turning point. Through the NSPCC, I’ve shared my story publicly to help improve support systems for young people. I want children to know they’re not alone – and that change is possible. Childline is always there, with trained counsellors ready to listen and support anyone who feels unheard.”

Supportive mother comforting sad teenage girl rejected by friends, helping depressed teen daughter to deal with breakup. Upset depressed adolescent child looking at phone at home, waiting for call

Advice for parents

  1. Talk to Your Child: It’s important to choose the right time to talk to your child. When you do, try to stay calm, as they may be feeling scared or embarrassed. You can also let them know who they can turn to for help if they would rather speak to another adult.
  2. Help Them Relax: Bullying can cause children to lose confidence. Encourage them to engage in activities that make them feel good, such as listening to music, playing games, participating in sports, or joining clubs and classes. 
  3. Arrange a Meeting: It is helpful to request a copy of the school’s or club’s anti-bullying policy. Additionally, take notes on what is discussed. This meeting is a good opportunity to ask about the actions the school plans to take and to ensure that you are satisfied with their response.
  4. Report Bullying: In addition to providing emotional support for your child, review their internet privacy settings to ensure they are secure and up to date. Make sure your child knows how to block accounts and report anyone who is bullying them to the relevant platform. Further advice on this can be found on the NSPCC’s online safety hub.

If your child has bullied someone, you may feel a mix of anger and disappointment. However, it’s important to help your child understand what bullying behaviour is:

  1. Explain Bullying: Talk to your child about the impact of bullying on others. Make sure they understand that such behaviour is unacceptable. Children don’t always realise that their actions are bullying and how much it can hurt someone else.
  2. Encourage Empathy: Help your child recognise the feelings of the person they have bullied. Ask them how they think the other child is feeling and encourage them to recall a time when someone was unkind to them. This can help them develop empathy for others.
  3. Decide Next Steps: Discuss what actions you will take next, such as informing their school, and let your child know what you expect from them moving forward. Encourage them to ask questions about why it’s important to change their behaviour.
  4. Monitor Your Child: Keep an eye on your child’s behaviour and maintain ongoing conversations about how they treat others. Praise them when they demonstrate positive behaviour but also reinforce your expectations when necessary.

More information and advice can be found on the NSPCC’s website for adults helping their child with bullying.

Advice for children

  1. Report and Block Individuals: You can report bullying on social media platforms. It’s good to make the report yourself, as this increases the likelihood that the content will be removed.
  2. Keep Evidence: Maintain a record of incidents, noting what happened and when. It’s also helpful to take screenshots of any online messages.
  3. Tell Someone: It’s important to talk to a trusted adult, such as a parent or teacher, and share the evidence of the bullying. If the bullying is occurring at your school, they have a responsibility to support you.
  4. Practice Assertiveness: Being assertive means standing up for yourself in a calm and confident manner, without being aggressive. This can help you feel more empowered and in control when facing bullying.
  5. Take a Break from Messages: It’s natural to want to see what others are saying when you’re being bullied. However, stepping away from your phone or device for a few minutes can help you feel calmer and more at ease.

More information on Childline’s advice to young people on dealing with bullying can be found here.

A sad girl intimidation moment Elementary Age Bullying in Schoolyard

Snapshots from Childline counselling sessions

“I feel isolated and I’m tired of being bullied. The boy I have a crush on shared our messages with everyone in our class after I expressed my feelings for him.

“Now everyone’s making fun of me for being gay; they blocked me and kicked me out of group chats. I feel so betrayed.” – Boy, 13, Scotland

“The past few weeks I have realised that I’ve become a target of bullying, both physically and verbally. I spoke to my counsellor about it but I’m really nervous that my bullies are going to hurt me for speaking up.

“They are known to do things like this and the last person to tell someone about their behaviour got a fair beating from them and I’m worried I’m next.” – Girl, 13, Scotland

Hundreds of Scottish children contacted Childline about anxiety last year

Anxiety emerges as most common mental health concern for children reaching out to Childline  

  • Last year Childline delivered more than 500 counselling sessions to children and young people from Scotland with concerns about anxiety.  
  • Causes included abuse and trauma, bullying, global concerns and body image issues.
  • This World Mental Health Day (Friday, October 10), Childline is encouraging young people to reach out to the service for support.  

Anxiety has been revealed as the main mental health concern for children and young people when receiving help from Childline.  

Last year, the NSPCC service delivered 546 counselling sessions to children in Scotland related to anxiety, representing almost a quarter (22%) of all support given for mental health issues. 

Navigating problems at school, bullying and body image concerns were some of the reasons children and young people cited for experiencing anxiety. Childline also heard that ongoing social and political issues, such as the UK riots, climate change and world conflict, were also increasing feelings of worry and concern in young people.

One primary school aged girl in Scotland told Childline: “I’m so self-conscious of how I look, my personality, what people think about me. It makes me feel anxious. I know everyone is different, but I feel different in a bad way. Reading and drawing are my ways to escape.”  

Another girl in Scotland, aged 15, told Childline: “I’ve been struggling with even basic tasks lately because of anxiety. I get filled with panic, can’t function and then I get angry with myself, so it gets even worse. It’s really frustrating. I want to tell someone but I’m not sure if my problems are important to anyone” Girl, 15 

Childline is a free service available to any young person in the UK. Trained counsellors are available to support with any concerns, queries or questions and can be reached via phone or through their online chat.  

Shaun Friel, Childline Director, said: “Thousands of children are reaching out to us because they’re struggling with their mental health, in particular with anxiety. We know how overwhelming these feelings can be, often leaving young people feeling trapped and unsure of where to turn.

“From the pressures of school and bullying to concerns about their appearance and worries about global issues, like climate change and world conflict, children are telling us they’re carrying an enormous emotional burden.  

“This World Mental Health Day, we want every young person to know that it’s okay to not be okay, and that help is always available. Childline is here 24/7, providing a safe, confidential space where children can talk about their anxieties, no matter how big or small they may seem.” 

To mark World Mental Health Day, the children’s charity has released a series of tips to support both children and parents or carers. The Childline website also has a host of advice for young people.  

Advice for children who may be struggling with anxiety includes:  

  1. Practice Deep Breathing: When you feel anxious, try breathing in slowly through your nose for a count of five, then exhale slowly through your mouth for another count of five. Focusing on your breath can help calm your mind and reduce anxiety.  
  1. Engage in Physical Activity: Physical exercise can be a great way to improve your mood. Whether it’s going for a walk, dancing, or playing a sport, find an activity you enjoy which can help to manage anxious feelings.  
  1. Stay Present: Grounding techniques can help you stay focused on the present moment. For example, try to identify five things you can see, four things you can touch, three things you can hear, two things you can smell, and one thing you can taste.   
  1. Challenge Negative Thoughts: Pay attention to negative thoughts that may be contributing to your anxiety. Try to reframe them by focusing on positive aspects or considering alternative perspectives  
  1. Reach Out for Support: Remember, you don’t have to face anxiety alone. Talking to a trusted adult, friend, or counsellor can provide you with support and guidance. Childline is available 24/7 to offer confidential assistance whenever you need it.  

Top tips for parents to support children who may be experiencing anxiety includes:  

  1. Communicate Openly: Encourage your child to talk about their feelings without judgment.   
  1. Understand the Causes: Work together to identify specific situations or thoughts that trigger your child’s anxiety. Understanding these triggers can help when developing effective coping strategies.  
  1. Promote Healthy Routines: Ensure your child maintains regular sleep patterns, balanced nutrition, and physical activity to provide a sense of stability when they may be feeling uncertain within themselves.   
  1. Model Positive Coping Mechanisms: Demonstrate healthy ways to manage stress, such as deep breathing, mindfulness, or physical exercise.   
  1. Seek Professional Support When Needed: If your child’s anxiety persists or worsens, consult with a healthcare professional or counsellor.   

Childline is available for young people via the phone on 0800 1111 and online through the 121 chat on the Childline website.   

Tartan Trailblazers raise more than £44k for Childline by trekking the Great Wall of China 

A group of fundraisers from across Scotland have returned after raising more than £44k for Childline by completing a gruelling 50km trek along the Great Wall of China. 

The group of 14 fundraisers, who dubbed themselves the “Tartan Trailblazers,” walked 10km a day for five consecutive days across steep terrain, uneven steps, and exposed conditions – all in support of children and young people who rely on Childline. 

Among the group were Angela Sloan, 63, a teacher and Childline volunteer from Glasgow, and Gemma Cutler, 22, a Childline counsellor from Aberdeen. 

Gemma said: “The trek was an amazing experience and felt so surreal! The weather was pretty extreme with temperatures reaching 24 degrees and the paths were quite steep, with lots of loose rocks and uneven terrain. 

“That made it difficult, but it was worth it for the views at the top and to raise money for Childline, of course. It was lovely to be able to accomplish something so difficult with likeminded people all for a shared cause – to support children and young people through Childline.” 

Angela said: “It was unlike anything I have ever done before. The scale of the Wall was breathtaking and to feel the history beneath my feet made it unforgettable. 

“The terrain was tough: steep climbs, loose rocks and relentless heat. There were moments of exhaustion, of course, but also laughter, camaraderie, and reflection.  

“What kept us going was knowing that every step was helping Childline continue to be there for children who need someone to talk to. That purpose gave the whole experience real meaning.” 

The trek, organised through Charity Challenge, followed the winding path of the Yan Mountains to the Gubeikou Gateway, including the famous ‘heavenly staircase’ — a steep climb with dramatic views and unpredictable weather. 

Arlene Main, Fundraising Manager for NSPCC Scotland, said: “We’re incredibly proud of the Tartan Trailblazers. Their determination, teamwork, and generosity will make a real difference to children and young people across Scotland.  

“Their efforts are truly inspiring and its thanks to people like them that we can continue our work ensuring children are safe from abuse and neglect. Every step they took helps ensure Childline can continue to be there — day or night — for those who need someone to talk to.” 

Funds raised will support the NSPCC’s Childline service. To donate, visit the group’s JustGiving page. 

Young people looking for support can contact Childline on 0800 1111 or visit childline.org.uk. Childline is available to all young people until their 19th birthday.  

Adults with concerns about a child can contact the NSPCC Helpline on 0808 800 5000 or help@nspcc.org.uk. 

Childline counsellor to trek Great Wall of China to raise money for NSPCC

A Childline counsellor from Aberdeen is gearing up to walk 50km along the Great Wall of China next month to raise funds for Childline.  

Gemma Cutler, 22, has volunteered with Childline for over two years. She will join a group of 18 fellow fundraisers on the epic challenge. 

Dubbing themselves the ‘Tartan Trailblazers’ the group will set off in late September and will walk 10km on five consecutive days along the iconic site, which is one of the Seven Wonders of the World. They will navigate steep terrain and thousands of uneven steps in aid of the NSPCC-run service. 

Gemma is a recent graduate from Aberdeen University, with degrees in Psychology with Counselling Skills, and Autism & Learning. She is currently working as an education support worker at Linn Moor Residential School.  

She said: “I’ve spoken to many young people through Childline and I know how important it is for them to have a safe space to talk about their feelings and be listened to without judgement. 

“Childline believes that everyone matters. That’s why I’m taking on this challenge—to help ensure the service can continue to be there for children who need support, whenever they need it.” 

Gemma became involved with Childline after hearing her mother talk about her experience as a Childline volunteer. She saw advertisements online looking for volunteers and decided to sign up and says the experience has been both rewarding and eye-opening. 

She added: “It’s a privilege to be part of something that makes such a difference. Every donation helps Childline continue to offer that lifeline to children who may have nowhere else to turn. 

“I have already raised more than £3,000 on JustGiving and I would just like to thank everyone who has donated. It’s amazing that so many people have dug deep for such an amazing cause, and it will encourage me to keep going – even during the toughest moments.” 

The trek, organised through travel firm Charity Challenge, will follow the winding path along the Yan Mountains to the Gubeikou Gateway, including the famous ‘heavenly staircase’—a steep climb with dramatic views and exposed conditions. 

Participants will face early starts, basic overnight accommodation, and unpredictable weather, with rain, wind and sun all possible during the five-day journey. 

Funds raised will go towards supporting NSPCC services, including Childline’s free counselling for children, the adult Helpline for reporting concerns about a child and to get parenting advice and support, and educational programmes such as Talk PANTS and Speak Out Stay Safe, which aim to prevent abuse and neglect. 

To donate, please visit Gemma’s JustGiving page.  

Young people looking for support can contact Childline on 0800 1111 or visit childline.org.uk. Childline is available to all young people until their 19th birthday.

Adults with concerns about a child can contact Helpline on 0808 800 5000 or help@nspcc.org.uk.

Police Scotland joins forces with Childline to support young people in custody

Children in police custody in Glasgow are being offered confidential support from Childline as part of a new initiative. The project, being run by the NSPCC, the children’s charity which delivers Childline, and Police Scotland, provides children in custody with information about the support service and offers them the chance to talk confidentially to a counsellor. 

Young people who find themselves in custody in Glasgow are being offered to call Childline, where experienced counsellors can give them advice and emotional support in a confidential setting. This is to help the young person through a difficult time and try to reduce the likelihood of reoffending. 

During the 10-week pilot period in Glasgow, 97% of the 107 young people brought into custody accepted the Childline leaflet. 

The initiative was originally launched in Merseyside in September 2023, before being rolled out in Cheshire in March 2024. 

Approximately 2,500 young people aged 10 to 17 and 1,000 18-year-olds in Merseyside and Cheshire have been told about the support available from Childline or seen a poster or leaflet with information about Childline. 

Being taken into police custody can be a frightening experience for young people, and many of those who have contacted Childline told counsellors they felt scared and alone. 

One 14-year-old told Childline*: “I’m in police custody again after arguing with my parents. It got violent, and they called the police.

“I’ll be released soon and I’m too scared to go home but I can’t leave my siblings there without my protection. Can you help me?”  

An 18-year-old said*: “It’s not my first time in custody and one of the hard things is it reminds you how alone you are. I was meant to speak to my young person’s advisor today but missed it because I’m in here.

“She’s all I have, and I know she’s so close on giving up on me. I know I’m not coping and need options, but I don’t have anyone else to turn to.” 

The idea for the scheme came from Deborah Rigby, a retired Merseyside police officer, who is now a supervisor at Childline in Liverpool.

Through her work she realised that many young people who came into custody would benefit from the support that Childline offered. She approached Merseyside Police, and they saw the potential in a collaboration with Childline, then they worked together to make it happen.

When a young person comes into custody, they are given the opportunity to receive emotional support, but they do not always take it because the offer has come from the police. This often results in young people being released without receiving the additional support they may need, which can increase the likelihood of reoffending.

It is hoped that young people will be more likely to accept a confidential call to Childline when they are in custody, and this could provide the first step towards breaking the cycle of reoffending.  

Assistant Chief Constable for Police Scotland Criminal Justice Services Division, Wendy Middleton said: “We welcome this initiative which has been providing additional support to young people who come into custody in Glasgow.

“We look forward to rolling this out nationally and ensuring that the same support is available across Scotland.

“We acknowledge that police custody can be a daunting and traumatic experience, particularly for children and young people.  It is important that they can speak to someone in confidence who can listen to them and potentially help to address wider problems that they are experiencing. Childline is a valuable partner in this regard.”

Adeniyi Alade, NSPCC Scotland Helplines Service Head, who is based at the Childline call centre in Aberdeen, said: “This partnership allows us to reach young people who may feel vulnerable and need someone to talk to for advice at what might be a very difficult time.

“There are many reasons a young person comes to be in police custody and it’s important they are given all the support they need.

“While we are working with the police, the support we offer young people will be completely confidential. As with all calls to Childline, our support will be independent, and the police will not be made aware of it.”

During the pilot period, children and young people up to the age of 17 brought into police custody were offered a call with a Childline counsellor.  

It is hoped that the initiative will be rolled out across Scotland after the NSPCC has assessed its impact in Glasgow. 

The police custody centre at London Road, Glasgow, includes six cells which have been modified and decorated to improve the environment when children are detained.  Cells have been painted with murals and have chalkboards, jigsaw puzzles, soft toys, books and posters to create a calming experience during a stressful time.  

In addition, London Road has a separate discrete charge area with a lower height charge bar for processing children and young people, and other vulnerable detainees.  

The transformation of London Road custody centre has acted as a pilot for the modernisation of several other children’s custody suites, which includes Police Scotland’s primary custody facility for Glasgow in Cathcart. 

Young people looking for support on any of the issues mentioned, can contact Childline on 0800 1111 or visit Childline.org.uk. Childline is available to all young people until their 19th birthday.

*Snapshots are based on real Childline service users but are not necessarily direct quotes. All names and potentially identifying details have been changed to protect the identity of the child or young person involved.