Two in five parents in Scotland worried about impact of mental health on family, NSPCC finds

  • New survey reveals three in four (75%) UK parents with children under five are anxious about their child’s emotional and mental wellbeing.
  • Contacts to the NSPCC Helpline from UK adults with concerns about children’s mental health increased by 21% last year.
  • Majority of UK parents (57%) think parenting is harder now that it was when they were growing up.
  • Supported by TV presenter and author, Anna Williamson, and actor T’Nia Miller, NSPCC launches refreshed online parenting advice and TV ad campaign to help improve access to easy-to-understand advice for families, parents, and carers.

More than 40% of parents in Scotland said they were worried about the impact of mental health on their family, a new survey commissioned by the NSPCC has revealed.

The survey reveals top parenting concerns across the UK with issues such as mental health, bullying and social media use ranking highly.

It comes as the NSPCC launches a new campaign and refreshed advice for parents to help with many of the everyday challenges they face when raising children.

Across the UK, the issue that parents of children and babies aged five and under were most likely to be concerned about was their child’s emotional wellbeing and/or mental health, with 75% saying it was a worry. More than two thirds (67%) also cited learning development as a cause for concern.

For parents of six to 11-year-olds, 56% said they were anxious about their child’s mental health and 47% of parents of children between 12 – 17 also expressed the same concern.

The charity has also revealed that contacts to its helpline from UK adults with concerns about children’s mental health increased by a fifth last year.

Between April 2023 and December 2023, the NSPCC Helpline dealt with 2,499 child welfare contacts about child mental and emotional health. This is a 21% increase compared to the same time frame in 2022.

These statistics show that children’s emotional and mental wellbeing is especially worrying for parents with children under 5. Parents with very young children are thirsty for information about infant mental health and support with early childhood development which is why it is so important that free, expert advice is available online.

Everyone has a role to play to look after each other and keep children safe. From members of the community supporting families in their area, to local services and governments across the UK offering crucial support for new parents. 

The NSPCC knows that being a parent is not easy. In fact, most parents across the UK (57%) said that parenting is harder now than when they were children. Many parents say they do not always know where to go for expert support, with half (53%) relying on advice from family members and two in five (41%) relying on friends.

That is why the charity wants all parents to know that everyone has options, and the NSPCC is always there when it comes to helping keep children safe and healthy on the phone and online.

The survey also revealed that more than twice as many parents across the UK think growing up is harder for girls than boys.

The new campaign, supported by TV presenter and author Anna Williamson, focusses on the NSPCC’s refreshed parenting pages on its website which help make the expertise and guidance they offer at every stage of parenting more accessible and user-friendly.

Available here is advice about babies and toddlers, family life, friends and relationships, health and wellbeing or navigating the digital world.

NSPCC Ambassador Anna Williamson said: “We live in a world where parents feel more anxious than ever which is why I’m so proud to support this campaign that is all about giving them free, non-judgement expert advice.

“As a mum myself, I too have worried about the impact of things like bullying, mental wellbeing and social media on my children so it’s great to see charities like the NSPCC taking positive steps to help give parents the tools they need to navigate tricky topics together.”

Actor and Director, Samantha Morton said: “Parents feel so much pressure to get things ‘right’ for their children – but parenting doesn’t look the same for everyone.

“It’s concerning to see that many parents don’t know where to turn for expert advice which is why I’m keen to support the NSPCC’ new campaign to give straightforward tips and help for every stage of parenting.”

The NSPCC has also launched a national TV ad campaign, in which actor T’Nia Miller, star of Years and Years, The Haunting of Bly Manor and Sex Education, reads a poem all about the many anxieties of parenthood.

The 60 second video is called ‘Not Letting Go’ and includes a graphic series of stills and animations from award-winning artist Martina Lang.

T’Nia Miller said: It was such an honour to be a very small part of the really important work that the NSPCC does.

“When I first read the poem I was so moved and as a parent of two I related in many ways. Parenting isn’t easy. It’s the hardest job on earth – so it’s important that we start with parents so that children can grow and flourish.”

Sir Peter Wanless, CEO at the NSPCC, said: “Parents and carers tell us that raising their families is becoming increasingly difficult. With a cost-of-living crisis, new online threats to children and increasing mental health concerns among young people, there are a rising number of challenges in childhood today. 

“We know that parents can be a vital positive influence in young children’s lives. I hope that our advice will help provide easy to understand support and help parents feel less anxious as they navigate family life.

“Don’t hesitate to ask for help if you are worried about a child or your ability to help. We must all work together to ensure that our children have happy and healthy futures.”

Free NSPCC parenting advice is only a click away and is designed to help families feel empowered to support their children before problems escalate. Visit it now on the NSPCC website.

Thousands of children disclose abuse for the first time to Childline

  • December and January are common months for children to confide in Childline about abuse for the first time
  • Childline, which is run by children’s charity NSPCC, has been called the ‘fourth emergency service for children’ by its founder Dame Esther Rantzen
  • The helpline for children stays open 24/7 all year, even on Christmas Day
  • Charity relies on volunteers and public donations as two children a minute contact the service

Over the past year Childline has delivered 15,515 counselling sessions to children across the UK, including more than 600 in Scotland, where they have spoken about the abuse they have suffered or are experiencing.

In 2,267 of those counselling sessions children revealed abuse for the first time, ever.

And of these, a fifth of disclosures took place during December 2021 and January 2022, with the youngest child just nine years old.

As the Christmas school holidays are fast approaching the charity is gearing up to keep its 13 Childline bases open 24/7 over the festive period, so they can be there whenever a child chooses to disclose.

When children talk about the sexual, emotional, physical or domestic abuse affecting them for the first time with Childline counsellors, often the same emotions and feelings are described. These include shame, being scared, or worried they were the ones that had done something wrong. Others shared they didn’t know how to tell adults in their life. 

In the last year, the counselling service run by the NSPCC, has also seen:

  • A 20% increase in the number of children under 11 being counselled for sexual abuse, when compared to the year before.
  • More boys revealing online sexual abuse – 45% more than the year before.

Last December a 12-year-old girl from Scotland told a Childline counsellor:

“There is a lot of trouble in my house and I want it to stop. Mum and dad are always shouting, fighting and dad hits mum. Dad smashed the house up today and I was sent upstairs, but I could hear everything. I could hear mum crying – none of this is her fault. I want him to go. Everyone says, ‘Happy Christmas’ but mine was horrible.”

And a 16-year-old girl from Scotland revealed: “My mum’s been really abusive with me lately and I can’t imagine spending the Christmas holidays with her. I need to focus on revising for my mock exams during the school break, but I know this won’t be possible in such a toxic environment.

She makes me feel like a burden and threatens to kick me out if I get out of line. I’ve tried telling her how she makes me feel, but she just deflects it and makes me feel guilty for bringing it up. I don’t know how I’ll cope and I worry for my mental health.”

The NSPCC is releasing its latest Childline data about abuse as it launches its ‘Be here for children’ Christmas appeal, which shows why it is vitally important Childline stays open over the festive period, as statutory services close down.

The charity is growing increasingly concerned to see the number of children needing support, in particular for abuse and neglect, when the system is struggling to cope, and the cost-of-living crisis will likely leave more families needing help this Winter. 

Last year, Police Scotland recorded more than 5,500 crimes of child sexual abuse. The NSPCC says this data underlines the importance of the Scottish Government making child protection a national priority in 2023.

Amber (not her real name) was sexually abused by a family member when she was 9 years old. She’s been working with the NSPCC to raise awareness of child abuse and the importance of speaking out. 

She said: Christmas was just another day to me, and I resented it. It’s a time usually considered for family and celebration. But for me, it felt like a very dark and lonely place, and ultimately, it meant having to spend time with my abuser.”

Amber can’t remember why she decided to call Childline and speak out about the abuse she was experiencing, but knew she needed someone to help her.

“I couldn’t find the words to tell my mum. But Childline finally made me feel like someone understood. When you disclose, the one big fear is that no-one will believe you. But the counsellors I spoke to were so empathetic, helpful, and kind. They knew I was telling the truth. And they gave me that bravery, that reassurance that people would believe me, and that I was doing the right thing by speaking out.”

In its new TV advert, the NSPCC highlights that on average, two children a minute contact Childline. For these children, Christmas can be the worst time of year.

The advert is based on real calls from children. Through three seemingly ordinary family scenes at Christmas we see what’s really going on for the children, with stories of loss, domestic abuse, and sexual abuse.

Dame Esther Rantzen, Founder of Childline said: “I truly believe Childline is the fourth emergency service for children. We are there when children disclose abuse, we are there when they are feeling suicidal, we are there 24/7 when others aren’t.

“Our service relies heavily on volunteers and donations to be here for children, and like everyone else we are starting to feel the effects of the cost of living.

“Every minute, two children will contact us, and its vital no call goes unanswered, particularly over Christmas when most services close leaving those children who are struggling isolated and scared.”

“It is essential that Childline is here as a vital lifeline for those children and that they can get the help they need and deserve even on Christmas day.”

Peter Wanless, CEO of the NSPCC, said: “The Christmas holidays can be one of the most difficult times of the year for children, and they often need somewhere to go to confide. It is vitally important they know that Childline is here for them throughout the holidays to provide free and confidential help and advice.

“It is crucial that everyone recognises they have a part to play when it comes to keeping children safe from abuse, including government. 2022 has been a year where the importance of child protection has come to the forefront, 2023 needs to be the year of meaningful change.”

Help us be here for all children this Christmas by visiting the NSPCC website to donate. Together, we can keep children safe

The Childline service is here for children every day, even on Christmas Day. Children can contact Childline 24 hours a day, 7 days a week, 365 days a year.

When a child needs help, Childline can be a lifeline. When a child feels like they have nowhere else to turn to, it’s vital that the NSPCC is here, ready to listen and support children across the UK.

Letters: New UK-wide helpline and website for victims of hate

Dear Editor

The outbreak of Covid-19 saw a dramatic increase and intensification in racist incidents directed towards East and Southeast Asian communities in the UK. Until now, there hasn’t been a dedicated, culturally competent service to support them following such incidents and to accurately record the scale of the problem.

But now that will change, with the launch of On Your Side, a helpline and website offering specialist advisors and new reporting options to anyone from East or Southeast Asian communities who has experienced racism or any form of hate because of an aspect of their identity or perceived identity.

Set up by a coalition of 15 national and community-based groups with expertise in hate crime prevention and supporting East and Southeast Asian communities, it offers a nationwide 24/7 telephone helpline and website providing advice and support from trained staff.

We know there are many barriers stopping people from reporting, but we are offering a safe, trauma-informed service which they can access to talk and seek support. We can listen, advise and help.

Furthermore, it will help build a more accurate understanding of the levels of racism and other forms of hate faced by East and Southeast Asian communities in the UK, giving policy makers, civil society and community groups insights to shape better prevention and justice approaches.

Everyone deserves to feel safe, respected and supported.

The service goes live on 9 August 2022 and can be accessed at www.onyoursideuk.org or by calling free on 0808 801 0393.

Your sincerely,

Andrea Martinez, Director, Kanlungan Filipino Consortium

Andy Fearn, Co-Executive Director, Protection Approaches

Anna Yim, Chief Executive, Chinese Community Centre Birmingham 

Hau-Yu Tam, Head of Campaigns, End Violence and Racism Against ESEA Communities

Jabez Lam, Centre Manager, Hackney Chinese Community Services

Kimi Jolly, Executive Director, East and Southeast Asian Scotland

Mariko Hayashi, Executive Director, Southeast and East Asian Centre

Nathan Law Kwun Chung, Chair, Hong Kong Umbrella Community

Quynh Nguyen, Chief Executive, Vietnamese Family Partnership

Rosa Hui, Chief Executive Officer, Chinese Community Wellbeing Society

Rose Simkins, Chief Executive, Stop Hate UK

Shirley Au-Yeung, Chief Executive, Chinese in Wales Association

Simon Cheng, Chair, Hongkongers in Britain

Circle Steele, Chief Executive Officer, Wai Yin Society

It’s Results Day

Record number of Higher and Advanced Higher passes

Scottish school pupils will receive their official grades today. There were more than 200,000 entries for Higher and Advanced Higher courses this year – and this year’s students have achieved new records.

The number of Higher passes is at a record level since the advent of Devolution, and the number of Advanced Higher passes is the highest since their introduction in 2001.

Almost 137,000 learners are receiving Scottish Qualifications Authority (SQA) results today – the most since 2017.

Pass rates overall remain high, despite the exceptional challenges caused by the COVID-19 crisis, and are significantly higher than the historic picture – up 12.6 percentage points for Highers compared with 2019, but down slightly on last year.

With an exam diet not possible because of the pandemic, this year’s grades for National 5s, Highers and Advanced Highers were based on teachers’ judgement of evidence of attainment.

The results show:

  • the highest number of Higher passes since at least 1999
  • the highest number of Advanced Higher passes since the qualifications were introduced in 2001
  • an increase in the number of entries for National Qualifications compared with 2020
  • the percentage of grade As awarded at National 5, Higher and Advanced Higher level is at a record high
  • pass rates at National 5, Higher and Advanced Higher are higher than in 2019, although slightly down on 2020
  • the poverty-related attainment gap is narrower than in 2019, although slightly wider than in 2020

Education Secretary Shirley-Anne Somerville said: “This is a strong set of results, achieved under extraordinary circumstances.

“It’s been one of the toughest academic years we’ve ever known, with the pandemic throwing significant challenges at our young people. So to have this many learners receiving certificates and for the number of passes at Higher and Advanced Higher to be so high is incredible.

“These results are testament to the hard work, resilience and determination of learners – and to the dedication of their endlessly supportive teachers and lecturers, who have been with them every step of the way, going above and beyond to make sure pupils got the grades they deserve.

“Learners can be confident that their awards are fair, consistent and credible. Indeed, industry representatives have made it clear how much they value this year’s qualifications.

“As in any year, the results highlight some areas for us to focus attention on. Closing the poverty-related attainment gap and ensuring every young person has the chance to fulfil their potential remains central to our work. We know that the challenges presented by the pandemic mean our efforts to deliver equity in education are more vital than ever, so we are investing a further £1 billion over the course of this Parliament to help close the gap.

“While congratulating those receiving SQA results today, we should also recognise, and celebrate in equal measure, the successes of young people whose achievements are not measured in national qualifications but in other ways. They should be proud of their hard work and resilience during such a difficult year.

“For some young people, today’s results may not be what they would have liked. There is always a next step – and there is a range of support and practical advice available for learners, and their parents and carers, to help in that onward journey, whether it’s staying in education, training, or moving into the workplace.”

Fiona Robertson, SQA Chief Executive and Scotland’s Chief Examining Officer, said yesterday: “Results Day, when learners receive their certificates and find out their grades, is always a significant and important annual date in the calendar.

“This year is very different for lots of reasons, not least because teacher judgement has replaced exams and because learners already know their grades after receiving provisional results before the end of term.

“The 2021 approach to assessment – the alternative certification model (ACM) as it is formally known – has not been without its critics.

“Perhaps that was inevitable given the need to agree and build a new model at pace, but it was the best possible solution in the exceptional circumstances we faced and I have yet to hear a credible alternative put forward. 

“As we approach Results Day 2021 tomorrow, it is time to put those criticisms aside and to focus on paying tribute to the tremendous efforts made by Scotland’s young people in what has been a very difficult and challenging time for many.

“It’s also important to recognise the tireless professionalism and commitment of Scotland’s teachers, lecturers and support staff who have gone the extra mile to do their utmost for their learners, whom they know best.

“Following the cancellation of exams by the Deputy First Minister, the education sector came together last autumn to form the National Qualifications 2021 Group, which was tasked with developing and implementing an alternative.

“There was no ‘off the shelf’ solution but we quickly agreed that the ACM had to have evidence of learners’ learning and skills at its heart.

“And so provisional results, decided by teachers and lecturers using assessments completed by learners that followed the national standard set by SQA, were used to award this year’s National 5, Higher, and Advanced Higher courses. Those provisional results are the same as the final results learners will receive tomorrow unless the SQA, in very exceptional circumstances, discovered an administrative error.

“As we all know, through this year there have been further restrictions and lockdowns and together with teachers, lecturers, learners, parents and carers, the ACM had to quickly adapt.

“Ways in which the model adapted include the in-built flexibility around when and how schools and colleges assessed learners so that they had the best chance to demonstrate their knowledge and skills. 

A big congratulations to each and every learner getting their certificate. You have achieved so much.”

Open Letter to Young People

Introduction from Sandy Begbie, CEO Scottish Financial Enterprise, Chair of Young Person’s Guarantee Implementation Group, Chair of DYW:

We all know that this year has been a year like no other and understand that the impact on young people has been significant.

Research undertaken with young people by Young Scot reveals anxiety that this year’s qualifications and achievements will not be valued as highly by employers in comparison to previous years.

My many discussions with industry and employers resoundingly confirms the opposite. Instead my experience is widespread employer admiration for the fortitude and resilience young people have shown throughout all the challenges faced in the past year, and a solid commitment to create opportunities to help shape futures.

Official SQA results are due to be issued on 10 August. This is an opportune moment to communicate through an ‘open letter to young people’ that Scotland’s industry and employers stand in support of them, recognise their qualifications, and congratulate them on their achievements. The content of the open letter is attached and includes a number of signatories who represent a broad range of Scotland’s employers. We couldn’t include everyone, however I know there will be many more who stand ready to endorse it.

I therefore kindly ask for your support now, to get behind our campaign and help re-build youth confidence at this critical time.

An open letter to Scotland’s Young People

While you enjoy the summer and a well-deserved break from your studies we wanted to write to you in our role as Scotland’s business leaders and on behalf of our networks of thousands of Scottish employers.

As you receive your official SQA results, we want to reassure you that we recognise and value your qualifications as much as any other year. We congratulate you on everything you’ve overcome and achieved this year, and you have our support, whatever your needs and wherever your ambitions lie.

Over the past 18 months you’ve had to deal with a situation like no other and the flexibility, ingenuity and resilience you’ve shown gives us confidence in you as future employees.

We are committed to helping to create job opportunities for you so that you can have a positive future. We are also committed to ensuring that there are opportunities available for every young person and that you have help and support to develop further.

Many people in interesting job roles across Scotland may not have taken an obvious or traditional path. Look out for #NoWrongPath which will show you that, whatever your results, there are different routes into jobs.

There are lots of industries continuing to grow and new ones emerging which offer exciting opportunities. Employers need young people with fresh ideas and experience to get involved and work together with us to tackle big challenges, such as climate change. We will do all that we can to help you find ways to use your skills and talents in the workplace.

We all support the ambition of the Young Person’s Guarantee and its commitment that within two years, every young person aged between 16 and 24, will have the opportunity of a job, apprenticeship, further or higher education, training programme or volunteering. And we’ll keep speaking to young people across Scotland to understand how we can keep delivering on our commitment to you.

Wishing you the very best of luck with your next steps. Scotland’s employers stand ready to support you. This is our #CommitmentToYOUth.

Signed:

Sandy Begbie, CEO, Scottish Financial Enterprise
Marc Crothall, CEO, Scottish Tourism Alliance
Louise Macdonald, National Director Scotland, Institute of Directors Damien Yeates, CEO, Skills Development Scotland
James Withers, CEO, Scotland Food and Drink
Dr Liz Barron-Majerik, Director, LANTRA
Lee Ann Panglea, Head of CIPD Scotland and Northern Ireland, CIPD Tracy Black, Director Scotland, CBI
Anna Fowlie, CEO, SCVO
Fiona Hodgson, CEO, SNIPEF Training Services
David Lonsdale, Director, Scottish Retail Consortium
Karen Betts, CEO, Scotch Whisky Association
Martin Crewe, Director, Barnardo’s
Susan Love, Head of External Affairs, The Federation of Small Businesses Liz Cameron, CEO, Scottish Chambers of Commerce
Sara Thiam, CEO, Scottish Council for Development and Industry
Paul Carberry, Director for Scotland, Action for Children
Iain MacRitchie, Founder and Chair, MCR Pathways
Anne Wexelstein, Director for Scotland, Career Ready
Kate Still, Director Scotland, The Prince’s Trust
Kirsten Urquhart, CEO, Young Scot
Linda Hanna, Interim CEO, Scottish Enterprise
Carroll Buxton, Interim CEO, Highlands and Islands Enterprise
Jane Morrison-Ross, CEO, South of Scotland Enterprise

Wendy Robinson, Service Head of Childline, said“At Childline we know that results day and the period running up to it can be a really challenging time.

“The impact of the pandemic has made this even more difficult – and young people have told our Childline counsellors they are understandably feeling anxious and stressed.

“The last year has been incredibly tough for young people with school closures, exam cancellations and changes to the assessment process – so it is vital that they are supported and listened to.

“Young people have told us they’re concerned that they may get lower grades than if they’d been able to sit their exams, or that their results are out of their control – whereas others are concerned that they won’t get the results they need for their future.

“Some also said they struggled to prepare and do the work they were being graded on due to having so much time out of school because of restrictions.

If any young person is feeling apprehensive and worried about their results, I’d urge them to talk to someone about it.

“And if they don’t get the results they need, there are options they can take and there are trusted adults that they can turn to for help and support. This could be a teacher, careers advisor, parent, carer or Childline.

“Our counsellors are always here to talk to young people whether that be on the phone or online.

“The conversation will be completely confidential and no worry is ever too small. If it matters to a young person, it’s important to Childline.”

One 16 year old girl said: “It is exam season and I am missing three very important papers because I have COVID. I feel so trapped and alone in my room. I’m expected to study for exams as if the pandemic hasn’t happened.

“The exam board said they’d cancel exams yet they proceed to give the papers to schools to give to us to sit which I find so unfair.  I have missed months of school, had to learn online, and now I have COVID right before exams. None of this is my fault and I don’t understand why my grades should suffer for something that is out of my control. (Girl, 16, Scotland)

Advice

For young people who may not achieved the results they wanted:

  • Ask a teacher, careers advisor or any adult you trust what they think and discuss your options and how you are feeling.
  • Remind yourself of what you did well in whether that be specific pieces of coursework, or other parts of your life.
  • Don’t compare yourself to your friends.
  • If you do not feel your grade reflects your ability speak to your school about making an appeal. This doesn’t always mean you’ll get a better grade but it can help if you think things would have been different had you sat the exam.
  • Look at other courses or training programmes and apprenticeships that you can do.
  • If you haven’t got a place at your chosen university, try not to worry as there is a chance you could get a place at another university through the clearing process.
  • Take a gap year and do something different like volunteering.
  • Look at different courses that you can do with the grades you have achieved.

For parents and carers:

  • Your child may find it hard to talk to you about their results so be patient and supportive until they feel ready to talk about how they feel.
  • Encourage your child to take their time to think about what they want to do next. There’s no need to rush into a decision straightaway.
  • Help them think about their choices by writing down a list of pros and cons for each of their options
  • If they are finding it hard to talk to you, let them know they can contact Childline for free, confidential support and advice on 0800 1111 or www.childline.org.uk

Childline data for the UK 

  • Between April and June this year Childline has delivered 1812 counselling sessions to young people who spoke about concerns relating to exams and exams being cancelled.
  • This has more than doubled when compared to the same period last year where 861 counselling sessions were delivered.
  •  In 43% of these counselling sessions, a young person also spoke about their mental and emotional health.
  • 985 sessions were delivered to girls (54%), 220 were delivered to boys and 607 of the sessions the gender of the child was either other or unknown (34%).

The EIS has congratulated Scotland’s senior students after a strong set of qualifications results were confirmed.

Commenting, EIS General Secretary Larry Flanagan said, “Scotland’s young people have endured a particularly difficult period over the past year, with the ongoing Coronavirus pandemic creating many challenges in all aspects of their lives including their education.

“The late decision to cancel the exam diet and to move to the Alternative Certification Model (ACM) inevitably created additional pressures on students, but it is clear that Scotland’s young people have performed exceptionally well in the most trying of circumstances and they can be extremely proud of all that they have achieved.”

Mr Flanagan continued, “The additional pressure and workload created by the late move to adopt the ACM, compounded by a three-month lock-down, placed a particularly heavy burden on teachers and lecturers, and they deserve sincere thanks for their absolute commitment to ensuring that young people could receive the grades that they deserved.”

Mr Flanagan added, “As we look ahead to the welcome replacement of the Scottish Qualifications Authority and a refresh of a qualifications system that still places too much emphasis on high-stakes end of year exams, there will be lessons to learn from this year’s experience.

“Today, however, is about recognising and celebrating the successes of Scotland’s young people.”

Child abuse helpline referrals in Scotland increased by more than a third during pandemic

  • Adult’s mental health and behaviour was the top concern followed by physical abuse, neglect and emotional abuse
  • The charity calls for recovery plans of next Scottish Government to go beyond education and invest in a positive future for children
  • The NSPCC reveals plans for Childhood Day this June which will bring people together to celebrate play, raise money and help keep children safe

The number of referrals made by the NSPCC child abuse helpline to agencies in Scotland in the last 12 months were almost 40% higher than the previous year.

The service made nearly 2,500 referrals to external agencies such as the police and local authorities from April 2020 to March 2021, compared with 1,781 in 2019/20.

Referrals are made when concerns reported to the helpline are considered to be serious enough to warrant further investigation or if it is felt a family needs support.

The figures echo concerns from the charity’s frontline teams that the pandemic has increased the risks of abuse and neglect, with children both more vulnerable and out of sight of people who can keep them safe.

The NSPCC is now warning that with most children back in schools and society, the hidden harms they experienced during the lockdowns will become visible.

The charity is calling for the Governments across the UK to invest in a positive future for children by ensuring their catch-up plans go beyond education.

In the short term, they must address the harm and trauma children may have faced in the past 12 months, but Governments must also use the opportunity to invest in keeping children safe and well in the future.

The charity believes that investing in support for very young children must be a priority for the next Scottish Government, because this is a particularly vulnerable stage in life when foundations for lifelong health and wellbeing are built.

It is crucial that there is substantial investment in public services – universal and specialist – so all parents in Scotland are supported to give their children the best start in life.

The top reason for referral in Scotland from the helpline was parental and adult mental health and behaviour, which increased by 86% from the previous year to more than 950 referrals.  

This includes worries about parental alcohol and substance misuse, domestic abuse and parental mental health.

This was followed by:

  • Physical abuse, which increased by 42% to 490 referrals
  • Neglect, which increased by 2% to 422 referrals
  • Emotional abuse, which increased by 15% to 289 referrals

A parent from Scotland who contacted the helpline said: “I was recently let go from my job and I haven’t been coping well with the stress of it all. I’ve been drinking more than I used to and me and my wife argue almost every day.

“Sometimes the rows happen in front of our two-year old daughter – I’m worried what affect it must be having on her.

“Me and my wife have tried couples counselling in the past but it didn’t really work for us. I really want to get my anger under control so I’m hoping you might be able to help.”

To build a better future for children, the NSPCC is urging the Scottish Government to put young children’s social and emotional wellbeing at the heart of recovery planning. Investment to radically transform early childhood must be the legacy of this pandemic.

To do this, it must:

  1. Undertake a Scotland-wide needs assessment to build a true picture of infancy across the country and where there are gaps in support, or systems which need to change.
  2. Follow the blueprint set out in the Independent Care Review’s Promise report, build intensive family support provision, considering specifically what support families with young children need.
  3. Invest in specialist services which support the parent-child relationships so all parents in Scotland are enabled to give their children the best start in life.

Sir Peter Wanless, NSPCC CEO, said: ‘”We’ve been hearing first-hand about the immense pressures families have faced during the pandemic and the heavy toll that has taken on children and young people. For some children, this has included experiencing abuse, bereavement and other harm. 

“The record number of contacts to our helpline reinforces the need for Governments across the UK to put children at the heart of their recovery plans. These must go beyond education and address the harm some have experienced so the pandemic doesn’t leave a legacy of trauma for children.

“But this isn’t just a job for our Governments. Everyone has to play their part in keeping children safe. And that’s why we’re planning Childhood Day on 11 June when we’ll celebrate childhood and encourage people to get involved in making sure all children grow up happy and safe.”

The campaign will celebrate childhood by bringing the nation together to play, raise money and help keep children safe. It will put a spotlight on what it is to be a child, whilst also showing we must work together to prevent abuse and protect children.

Age Scotland’s ‘Check in, Cash out’ campaign urges older people to get what they are entitled to

New figures from Age Scotland reveal that older people on low incomes missed out on £88 million in Council Tax reduction support last year.

These “astonishing” levels show that much more needs to be done to boost people’s understanding of the financial support available and make the process of receiving it much more streamlined.

As council tax bills for this financial year land on doormats across Scotland, the charity estimates that hundreds of thousands of older people are missing out on vital support they are entitled to. With 150,000 pensioners living in poverty and tens of thousands more on the cusp, Age Scotland says this huge sum of unclaimed support would make a real difference to those most in need.

These figures have been revealed as the charity launches its new ‘Check in, Cash out’ social security awareness campaign.

The Age Scotland campaign aims to raise older people’s awareness and increase uptake of the financial support available to help them live well, and work to change the narrative about social security so it is treated in a more positive light, removing any stigma about accessing it.

It will run all year round, urging people to call their 0800 12 44 222 helpline for an entitlement check and access their wide range of free information guides about social security. The charity will also offer awareness and training sessions about the most relevant financial support for older people.

Age Scotland believes that Council Tax Reduction is one of the most widely underclaimed benefits and heavily linked to missing Pension Credit support.

The figures, confirmed by the Scottish Government, show that the average annual award for Council Tax Reduction in 2019-20 to people over 65 in Scotland was £716.56.

It is estimated that at least 123,000 older households in Scotland are not claiming the Pension Credit they are entitled to which would make them eligible for full Council Tax Reduction.

Brian Sloan, Age Scotland’s Chief Executive said: “This astonishing level of underclaimed Council Tax Reduction, among other sources of financial support such as Pension Credit, could be making a real difference to the lives of those older people on low incomes, driving down levels of poverty and boosting their wellbeing.

“We’ve got to make it easier for people to claim and ensure that accessing passported benefits is much more streamlined.

“Age Scotland’s helpline identified around £500,000 in unclaimed social security for older people last year but that is clearly just the tip of the iceberg.

“Every year hundreds of millions of pounds in vital financial support is missed by those who are unaware it exists, don’t know where to turn for help to claim, are locked out as they aren’t online, or feel stigma about needing this help.

“We’re here to support older people to find out more about of the financial support available to them with our free information guides and free eligibility checks through our helpline. We can also help people to claim if they are missing out.

“Social security is not just for older people on low income. If you have a disability or illness which means you need extra help, or care for someone, you could also be missing out.

“We would urge older people to call our helpline on 0800 12 44 222 to find out if they are receiving all the social security support they are entitled to. Please don’t hesitate to check in, as you may well be entitled to cash out on additional financial support.”

Call the Age Scotland helpline on 0800 12 44 222 for free eligibility checks, as well as advice and free guides on Council Tax Reduction and other social security such as Pension Credit, Attendance Allowance and Carers Allowance.

Age Scotland’s information guide on Council Tax Reduction and their “Check in, Cash out” campaign is available at www.age.scot/CheckInCashOut

Specialist support for health and social care staff

Confidential mental health workforce service

Health and social care professionals will have access to a new specialist service offering confidential mental health assessment and treatment.

The Workforce Specialist Service will be delivered by experts with experience in treating a range of issues such as stress, anxiety, depression or addiction, with a focus on the impact this may have on a person’s work.

A multidisciplinary team will support anyone who belongs to one of the regulated professions within health and social care. 

It is the latest part of a package of resources available to the workforce, including the National Wellbeing Hub, the National Wellbeing Helpline and specific psychological services provided by health boards at a local level.

Health Secretary Jeane Freeman said: “We are doing our best to support health and social care staff to ensure that they have the resources they require to look after themselves, and that they can get the help they need at an early stage. This is especially important given the challenges of responding to the pandemic in the past year.

“We know that some health and social care professionals can find it difficult to access mental health or addictions services due to concerns about receiving a confidential service or the professional implications of seeking support.

“Our Wellbeing and Mental Health Network offers a broad package of wellbeing and mental health support that is available for all health and social services staff, their families and unpaid carers and volunteers.

“The Workforce Specialist Service is the most comprehensive of its kind in the UK and has been established to ensure that people who access the service are afforded maximum confidentiality. We have worked closely with the professions regulators to ensure appropriate agreements are in place.”

Dr Jude Halford, Lead for Clinician Mental Health at the Royal College of Psychiatrists in Scotland said:

“We welcome the development of a much-needed specialist mental health service for Scotland’s health and social care staff.

“Currently, there are barriers which stop some health and social care professionals from accessing mental health services including stigma, fears for their careers, concerns they will be treated by colleagues and worries about confidentiality. They may feel unable to seek the help they need.

“Improvement in staff mental health is essential. It benefits them and keeps health and social care services running for the public.

“The pandemic has caused extra demands, stress and pressure for staff making the requirement for mental health care even greater.

“The need for a specialist service predated the pandemic, was compounded by it, and will persist beyond it. It is very positive to see the Workforce Specialist Service being developed to address these needs.”

Lorraine Gray, Chief Executive, Scottish Social Services Council said:

“The Workforce Specialist Service is a great resource and I welcome the support it will give to the social service and health workforce, their families and colleagues.

“Their roles are demanding and they are working tirelessly to support our communities in the midst of the pandemic response. And, perhaps even more importantly, this support will be vital for our workforce in the longer term as we move from the crisis response towards normality.”

If you are a regulated practitioner working in Scotland, find out more about what the service provides and how to refer yourself by visiting:

The Workforce Specialist Service (WSS) – PRoMIS | National Wellbeing Hub for those working in Health and Social Care or you can also email prac.health@nhs.net or call 0300 0303 300.

The National Wellbeing Hub – www.promis.scot – contains a broad range of advice and evidence-based resources including digital apps to help staff and unpaid carers cope with issues such as stress, anxiety, sleep problems, and to enhance personal resilience. It also signposts to a range of other national and local services.

The National Wellbeing Helpline – 0800 111 4191 – provides a 24/7 service to those who require psychological support and can offer advice, signposting and onward referral to local services where required.

NSPCC helpline referrals about parental substance misuse DOUBLE in Scotland

Referrals about parents’ use of drugs and alcohol by the NSPCC helpline to Scottish agencies have more than DOUBLED since the start of the pandemic.

New data reveals that the average monthly number of referrals concerning this issue increased from 26 during the first three months of last year to 63 between April 1 and January 31, 2021. Over the 10-month period there was a total of 626 referrals made in Scotland.

Referrals are made to external agencies such as the police and local authorities when concerns reported to the helpline are considered to be serious enough to warrant further investigation or if it is felt a family needs support.

The number of people from across the UK calling the NSPCC helpline with concerns about parents’ use of drugs and alcohol has increased by 66% since the start of the pandemic.1

Parental substance misuse is the misuse of drugs and/or alcohol by a parent or carer. This includes adults who consume harmful amounts of alcohol, are dependent on alcohol, use prescription drugs excessively or are using illegal drugs, any of which impacts their ability to care for a child.

Living in a household where a parent or carer misuses substances does not necessarily mean a child will experience abuse, but it can make it more difficult for parents to provide safe and consistent care and this can lead to abuse or neglect. It can also have a serious impact on children’s emotional well-being.

Due to the pandemic, children are much more immersed in the problems they are facing at home. Schools have stayed open for vulnerable children and those of key workers but many remain at home meaning there is no escape for those living with parental substance misuse.

As numbers of contacts to the helpline continue to rise, it is vital that local substance misuse services are accessible during the pandemic. Last month, Scotland’s First Minister Nicola Sturgeon announced new investment into improving and increasing services for people affected by drug addiction in the country.

It is crucial that these and alcohol addiction services take a ‘whole family approach’, recognising the impact of substance misuse on children and the need to support adults as parents.

The NSPCC service centre in Glasgow runs a programme called Parents under Pressure TM, which supports parents and carers with substance misuse or mental health difficulties. The programme2 provides advice to parents on how to develop good relationships with their children and deal with challenging behaviour, as well as their own emotions.

Laura* was referred to the programme in Glasgow by her health visitor almost two years ago. Now in her 30s, Laura* began drinking regularly as a teenager in a bid to help her cope with bullying at school and domestic and substance abuse at home.

When she was 18 years old, she was sexually assaulted by a stranger in the street. She then went on to have a series of abusive relationships and had three children. She suffered with post-natal depression and was drinking heavily. Her three children were removed from her care, when the youngest was just a baby. It was following the birth of her fourth child that she finally received the help and support she needed to recover from her addiction to alcohol. She has now been sober for over 18 months.

Speaking about her experience, Laura* said: “When drink has got hold of you, you don’t feel like anything is worth it. Addiction makes you remain in the same place, while everything else moves on, and you end up isolated and alone. At the time, I thought the addiction just affected me but it doesn’t, it affects everyone around you, especially your children because they rely on you for everything.

“I think the Parents under Pressure programme is so good, as it makes you realise that at the centre of many addictions there is a child, who is suffering.  My recovery has not been easy; I have had to delve into boxes, which have been locked in my head for many years. I don’t bottle things up anymore and I feel free; like I can breathe again. If I hadn’t had this help, I wouldn’t be here today. I would be dead or in jail and I would have left my children without a mother.”

Some of the signs to look out for that show families might be struggling with parental substance misuse during the lockdown and need support include:

  • parents may be visually under the influence of alcohol or drugs over video chat or in public
  • a change in the parent’s behaviour as they may have difficulty controlling their emotions or act irrationally or unpredictably
  • a child may become withdrawn or develop behavioural, emotional or mental health problems
  • aggressive or repeated shouting at home
  • children may have taken on the responsibility of caring for their parents or siblings
  • children showing signs of neglect, such as regularly looking dirty or being unsupervised

Kam Thandi, head of NSPCC helpline, explained: “Parental substance misuse can have a seriously detrimental impact on the whole family. The pandemic and subsequent lockdowns have created a perfect storm for families affected by this problem.

“At the NSPCC helpline we’ve not only seen a rise in contacts and referrals but we’re also seeing families who weren’t previously known to children’s services requiring help and support for substance misuse.

“The pressures on families at the moment are unprecedented and it is no surprise that our helpline is hearing that parents and carers are struggling with substance misuse. To keep our children safe it’s vital that those who are relying on drugs and alcohol, to the extent that the care of their children is being compromised, must seek help.

“The Scottish Government must also invest more in local services. Our frontline practitioners have told us that many parents and carers are struggling to access specialist support services which will help them recover from the impact of the pandemic.”

The NSPCC’s concerns are being backed by Adfam, a charity which provides support to families affected by drug, alcohol or gambling addiction.

Vivienne Evans OBE, Chief Executive, Adfam, said: “We are seeing that the usual daily challenges associated with a parent or family member’s alcohol or drug problem – fear, domestic abuse, isolation, loneliness, and mental stress – are being exacerbated by the lockdown measures.

“A staggering 88% of the families that we surveyed in our ‘Families in Lockdown’ survey told us that the first lockdown negatively impacted on their family member’s alcohol, drug or gambling problem. A third of families experienced an increase in verbal abuse from their family member and 13% feel more concerned than usual for their safety.

“As drug and alcohol misuse is so stigmatised, we know that many young people are scared to seek support, and for many children affected by parental substance use, the lockdown impedes them from the safety of the school environment. We know that with the right kind of support, children and young people can navigate this challenging time. We urge families not to wait until breaking point.”

The NSPCC is calling on anyone who is concerned a child is at risk due to parental substance misuse to contact the helpline. Trained professionals can offer advice to make sure everyone in the family receives the support they need – both parents and children.

If anyone is concerned about their own drug or alcohol intake and that it is affecting their family, support can be accessed by contacting the NSPCC helpline on 0808 800 5000 or visit www.Adfam.org.uk to find your nearest online support group.

Increase in NSPCC referrals to police and councils about children suffering in violent homes

  • The charity warns referrals are likely to rise further under current lockdown restrictions
  • NSPCC urges people to speak out if they have concerns about a child’s safety or wellbeing

Referrals from the NSPCC helpline to agencies in Scotland about children living with domestic abuse have increased by more than 30% during the pandemic.

The latest figures reveal that the average monthly number of referrals about this issue to Scottish agencies, such as police and local authorities, has risen from 32 in the first three months of last year to 42 in the remainder months.  A total of 377 referrals were made between April 1 and December 31.

Across the UK, the average monthly number of contacts to the NSPCC helpline about this issue has increased by more than 50%. Concerned neighbours have increasingly reported hearing non-stop arguing and kids crying to the charity’s confidential helpline for adults worried about children.

The NSPCC’s frontline teams are concerned that the risk of young people suffering the toxic consequences of domestic abuse has been heightened.

One member of the public who called the Helpline for advice said: “For the past few weeks, I’ve been hearing loud and aggressive shouting between a man and woman who live a few doors away from me.

They’re at it pretty much every day and it generally lasts a couple of hours. Sometimes I hear their children crying when the parents are arguing. I’ve only really noticed this since I’ve been at home on furlough. I’m worried the kids aren’t being looked after properly.”

Left unaddressed this form of abuse can have profound and long-term impacts on children’s physical and mental wellbeing that can last into adulthood.

Joanna Barrett, NSPCC Scotland Policy and Public Affairs Manager, said: “With families facing increased pressure behind closed doors, lockdown restrictions have made some children more vulnerable to experiencing domestic abuse, as well as other forms of abuse and neglect.

“It is vital that no child becomes invisible at this time, and support is available and provided now to all children and families who need it.

“It is also so important that people speak out if they are concerned about a child. Our helpline experts are there to answer any questions and concerns, provide reassurance or take quick action if we feel a child is in danger.”

Young people who experience domestic abuse can have trouble learning, depression or suicidal thoughts, or develop eating disorders drugs or alcohol problems.

One 13-year-old told Childline: “Recently my mum has been yelling at me and calling me names for no apparent reason. My parents fight a lot, like really a lot.  My dad overreacts but mum makes the situation worse.

Today my parents got in a huge argument that included a lot of shouting and my dad was throwing things at my mum.  I was shocked because none of their fights have got physical before, and now I am wondering how bad things could get.

My parents don’t talk anymore and they treat me like their little messenger passing comments between them. It is really affecting me as I constantly feel anxious and cry myself to sleep. I really need help.”

Anyone who is experiencing domestic abuse or has concerns that someone else may be can contact the NSPCC’s Helpline for information and advice on 0808 800 5000, email help@nspcc.org.uk or fill in our online form.

Funeral directors launch free emotional support helpline

Losing a loved one is one of the hardest experiences anyone could face, but during this period of social distancing, families are facing additional anxiety over not being able to say their goodbyes. 

Charityrun funeral directors Caledonia Cremation has responded to the crisis by launching a dedicated emotional support line for anyone anywhere in Scotland who has just lost a parent, child, sibling or partner. 

“We promise that if we can help even a little we will do everything we can,” said John Halliday, co-founder of Caledonia Cremation.  

The service launched followed their concerns for people’s wellbeing after conversations with families who lost loved ones to Covid-19. This was subsequently part-funded by a new grant from Foundation Scotland from their Response Fund meaning that the helpline can employ a reained pyschtherapist who can provide much needed support during these unprecedented times. 

Caledonia Cremation was set up in 2018 by the charity Community Renewal to fight funeral poverty in Scotland and is the only not-for-profit funeral directors in the countryThey offer not-for-profit cremations to anyone in mainland Scotland and since they began, they have saved bereaved Scottish families nearly £1million in funeral costs.

John Halliday explained why they took their decision to launch this emotional support helpline: 

We heard from one family whose grandfather died in intensive care last week. They were unable to visit him and upon his passing there was no wake and they were unable to attend his funeral. We offered all the support we could but we felt we needed to do more to help others.

“Acharityowned social enterpriseour priority is first and foremost to support people in Scotland. Up until now that has been by providing dignified, caring, notfor profit funerals which don’t push families into funeral debt.

“We have always provided a caring service, but these are unprecedented times and we felt we needed to increase our capacity to provide emotional support – even if that person hasn’t used our services.

“We are grateful for the funding from Foundation Scotland as it has allowed us to employ a highly experienced counsellor and psychotherapist. This frees up the rest of the team who are working hard online and by phone, advising clients on how they can still say their goodbyes in this period of social distancing and helping people in poverty to claim funeral benefits.

“We always said it was important that there was a not-for-profit funeral director like us, someone who genuinely does not profit a penny from a loss. This is something we can do to really give back to society with everything we have got while also bringing prices down. 

“Grieving people need support right now, and they can trust us to put their care first.”

The service is now up and running so anyone who needs help, please do get in touch by calling 03000 11 33 01.