Hospitality & tourism talent programme to return following success of inaugural course

The Hospitality Industry Trust (HIT) Scotland has announced that following a successful inaugural programme developed in response to Covid-19 challenges, the Tourism and Hospitality Talent Development Programme (THTDP) has been funded for a second year.  

The news was announced today (25th November) by David Cochrane MBE, HIT Scotland’s Chief Executive, at Scotland’s National Tourism Industry Conference at the EICC, where 200 participants of the inaugural programme were awarded their certificates. 

The Scottish Government funded programme was first launched in January 2021 to combat the impact of the pandemic on the hospitality & tourism industries. THTDP saw enthusiastic feedback from industry representatives and participants, with 78% of those who took part agreeing the programme has improved their career prospects. 

80 cohorts of 25 people from 700 tourism and hospitality businesses took part, making the programme the largest virtual training course ever to take place in Scotland.  

The programme, run jointly by Hospitality Industry Trust (HIT) Scotland and the Scottish Tourism Alliance (STA), was designed to support and develop talent at leadership, management, and supervisory levels.

The first round of the programme received over 2000 applications from employees on furloughed leave or experiencing redundancy. 

Full details of the programme and how to enter will be released in early December, check back on the HIT Scotland website for updates: hitscotland.co.uk 

David Cochrane MBE, Chief Executive, HIT Scotland, commented: “We are absolutely delighted that the Talent Development Programme has been renewed for phase two.

“The huge success of the first showed the desire for those in the hospitality and tourism industries to continue their professional development and help get the sectors back up and running after a difficult two years.

“We are dedicated to supporting our industry through this inspirational programme and thank our partner organisations for their continuing support in doing so.” 

Jane Rennie, Founder & CEO, The Extraordinary Training Company, who designed the programme, added: “I am delighted that the second THTDP is scheduled to run again in early 2022. If the pandemic has taught us anything, it’s that investment in people is key.

“There are strong links between an upbeat working environment, happy staff, loyal customers and increased footfall. Put simply, the capability and upskilling of all employees has never mattered more.” 

Angela Dineen, Operations Director, The Scotch Whisky Experience, who had several employees on the programme,said: “The HIT Programme came at the perfect time for our team, after a lengthy period on furlough they all agreed that the course got them back in the frame of mind for returning to work and they felt motivated and engaged with our business again.

“The unanimous feedback from all participants was how useful it was to meet with their peers from other businesses and discuss common issues. Our team returned to work full of great ideas and suggestions for how we could do things differently, which was much needed as we adapted to the post COVID environment.” 

Stand out statistics  

  • 78% of 1540 respondents agreed or strongly agreed the programme has improved their career prospects 
  • 95% of respondents were satisfied or very satisfied with the programme 
  • 84% of respondents were very likely to recommend the programme to a friend or colleague 

Recruitment campaign launched to support Scottish tourism industry

Get involved in Scotland’s new recruitment campaign to support the tourism industry

In partnership with Scottish Government, the Scottish Tourism Alliance has launched a new campaign to address the current staffing crisis within Scotland’s tourism industry, a crisis caused by the impact of Covid-19 and the workforce shortage resulting from Brexit.

The aim of the campaign is to support your business in recruiting talent for the diverse range of positions which are currently available and to inspire young people to play an important role in the recovery of Scotland’s valuable tourism and hospitality industry, by choosing a job within the sector.

The initiative, funded by the Scottish Government and supported by a range of organisations and charities, will run from July 5 to August 15 and is supported by the Scottish Tourism Alliance, Skills Development Scotland, Springboard, HIT Scotland, VisitScotland, Scottish Enterprise, Highlands and Islands Enterprise and South of Scotland Enterprise.

How can you help?

As part of the campaign all tourism businesses in Scotland are asked to list your vacancies, part-time and permanent on all levels (FREE) on the Careerscope jobs portal. The jobs will then be available to all Careerscope users and those with profiles will be matched to suitable advertisements. 

How can you get involved?

As well as making sure your current vacancies are listed on the Careerscope portal, all tourism and hospitality businesses are asked to get involved by sharing the campaign on your own social channels with the hashtag #DoWhatYouLove.

To support businesses there are a range of resources available for use on your digital channels and you can download the Recruitment Campaign Toolkit here.

Covid: First Minister announces significant easing of restrictions

“we are now in a position to relax more restrictions and restore much more normality to our everyday lives”

First Minister Nicola Sturgeon

People will be able to hug their loved ones and meet in private homes as most of mainland Scotland moves to Level 2, with eased restrictions on hospitality, entertainment, education and sport.

In an acceleration of previous plans, the number of people and households that can meet inside homes in Level 2 has been increased to six people from three households.

The new rules, which come into effect on Monday 17 May, will apply to all mainland local authority areas with the exception of Moray, which is experiencing a high and increasing number of Coronavirus (COVID-19) cases.

As a result Moray is likely to remain in Level 3 for a further period, with travel in and out of the area prohibited other than for permitted purposes. A final decision on this will be made at the end of this week.

The Scottish Government is working with Moray Council and Grampian Health Board to reduce case numbers, and will provide financial support for affected hospitality and leisure businesses if Level 3 restrictions do remain in place.

As the virus is now sufficiently under control in the Western Isles, Orkney, Shetland and remote Highland and Argyll islands, these communities are expected to move straight to Level 1.

From Monday 17 May, anyone entering Scotland from countries on a new international travel ‘Green List’ will not be required to quarantine on arrival, but will have to take a PCR test for COVID-19.

The Green List will initially be the same as that in place for England but will be subject to review based on Scotland’s specific needs.

Under Level 2 restrictions:

  • up to six people from three households will be able to meet in each other’s homes or gardens without physical distancing – this was the limit previously planned for Level 1 but has now been accelerated for areas in Level 2. People will be encouraged to use their judgment about close physical contact with others
  • up to six people from three households will be able to meet indoors in places such as pubs, cafes and restaurants, while up to eight people from eight households will be able to meet outdoors
  • pubs and restaurants will be able to serve alcohol indoors until 10:30pm in two-hour booked slots
  • venues including cinemas, theatres, concert halls, music venues, comedy clubs, amusement arcades, casinos, snooker halls and bingo halls will be able to reopen
  • events will resume with a maximum capacity of 100 people indoors, 250 outdoors where there is unrestricted standing and 500 for events with seating. Organisers will be allowed to apply to hold bigger events
  • outdoor contact sports and indoor group exercise classes will be able to restart
  • more than one person will be able to sing during religious services
  • amateur performing arts groups will be able to perform outdoors
  • colleges and universities will have more flexibility to resume in-person learning

First Minister Nicola Sturgeon said: “The success of the vaccination programme, and continued high compliance with the various rules and restrictions, means that we have seen continued suppression of the virus in the last three weeks.

“As a result the situation overall is a very positive one, and we are now in a position to relax more restrictions and restore much more normality to our everyday lives.

“I know just how unwelcome the likelihood of a further period in Level 3 must be to people in Moray, and we are doing everything possible to ensure that any extension of Level 3 is for as short a period as possible.

“I would appeal to everyone living in the region to follow all the public health advice so that we can get the situation back under control and allow Moray to get back on a positive track just as quickly as possible.

“It is almost eight months since most of us have been able to meet in each other’s homes. While I know all of us have been looking forward to being able to do that again, I would encourage everyone to please use judgement – close physical contact still carries risk, so if you have loved ones who are vulnerable for any reason, you should still be careful. And you should perhaps limit the overall number of people that you choose to have close physical contact with.    

“We still intend to be highly cautious on international travel, given the risk of new variants, but we consider that the situation now allows us to begin a careful move away from blanket restrictions on non-essential travel.

“Everyone should think seriously about whether they really need to travel abroad this summer. I know for many people international travel is about family connections. But when it comes to holidays abroad, my advice continues to be to err on the side of caution and to staycation this summer.”

Marc Crothall, CEO Scottish Tourism Alliance said: “The First Minister’s announcement today that mainland Scotland, with the possible exception of Moray, will move to level 2 on Monday will be a welcome boost for our tourism sector, particularly businesses in our island communities which I know will be delighted at the news that they will move to Level 1, albeit with the capacity restrictions on ferries limiting the number of people who can travel there.

“The return of indoor hospitality with alcohol will allow our hospitality businesses to hopefully start to recoup some of the significant losses incurred by being able to offer the very essence of the experience that has been missing for so long and to trade more viably despite the physical distancing restrictions which remain in place, however, I am sure that many will be heartened to learn today that this is currently under review and that the conclusions will be shared at the next review point.

“Good news also for events, particularly for event organisers who will be able to apply to host more than a hundred people.  Our events sector has been decimated over the last year with limited information or support in relation to opening up and guidance for doing so; it’s extremely encouraging to know that the ball is finally rolling for such an important sector within our industry. 

“I know both customers and operators will be awaiting to see what can be delivered; hosting the types of events many will want to enjoy in a viable way will however be dependent on social distancing measures being relaxed.

“The news that Scotland has adopted a four nations approach to travel is an important step in the right direction; the loss of inbound travel has had a critical impact on so many businesses across different sectors within Scotland’s tourism industry and I know that there will be some relief for many today, however, we must now move forward with a plan for more affordable testing for those coming into the country and a timescale for the introduction of digital vaccine passports for other countries and indeed,  a robust plan for encouraging inbound travel.

“43% of overnight tourism spend in Scotland comes from our international market; it would require around 7 million domestic overnight stays to replace that lost income.  From  the research the STA has undertaken which we will be releasing this week, we can see that we are quite some way from the staycation tourism boom that has been referenced in various media reports and by other commentators recently.

“The STA looks forward to our continued discussion with the Scottish Government and officials and in shaping the guidance to support these welcome changes as announced by the First Minister today.”

City of Edinburgh Leaders have welcomed the further easing of restrictions as the Scottish Government announced that most of Scotland will move to level two from next week.

Following the update Council and city leaders reaffirmed their commitment to continue supporting for businesses to help them recover safely and sustainably.

Council Leader, Adam McVey said:This announcement is great news for our residents and businesses. The sacrifices we’ve had to make over the last year have protected our communities and meant we’re able to loosen restrictions safely – while we continue to suppress the virus and protect our NHS and frontline workers.

“It gives us further hope that we’re moving in the right direction thanks to the continued success of the vaccine rollout, universal testing and making sure we’re still sticking to the guidelines.

“I know being able to hug our loved ones will mean the world to people and families across our City.

“We’re continuing to support these efforts while also doing all we can to help our businesses’ recovery with flexible outdoor seating arrangements and waiving permit fees for our hospitality sector and it’s great to hear all the positive feedback we’re getting from the business we’ve supported.

“We’re also looking to inspire and encourage our residents to get back out safely and enjoy all that our Capital has to offer through our ForeverEdinburgh campaign’s The Story Never Ends and Shop Here This Year.

“Both initiatives are inspiring people to rediscover our City and share our experiences of the things we do and places we go to in enjoying all Edinburgh has to offer.

Our city centre attractions, retailers and restaurants and cafes have done an amazing job making our city centre feel like the city centre again, and I hope as many people as possible will get behind our businesses and share their love for our Capital.

Depute Leader, Cammy Day, said: “We continue to listen to and work with businesses to help them bounce back as quickly as possible from what has been an incredibly tough year.

“We’re collaborating closely with organisations such as Essential Edinburgh, Edinburgh’s Tourism Action Group (ETAG), VisitScotland, the Edinburgh Chamber of Commerce and the Federation of Small Businesses to ensure we’re working with the different sectors to understand where the pressure points are while inviting people back into our unique neighbourhoods, buzzing city centre and beautiful outdoor spaces.

“Edinburgh really does have something for everyone and we’re so excited to be able to share that once again.

“I also welcome the news that we will be able to invite more friends and family into our homes and gardens. After so long keeping our distance from those we love, giving them a well-deserved hug or simply holding a hand will be a very emotional moment for many.  We still need to take care, though, so it’s crucial we all use our own careful judgement.

Liz McAreavey, Chief Executive of the Edinburgh Chamber of Commerce, said:The continued return to something closer to normality is highly encouraging, and we are delighted that the city’s hard-hit hospitality sector can once again welcome customers indoors and out.

“In particular, it is also pleasing to note the city council’s determination to promote the city centre, which has been hardest hit by the pandemic. The recovery of our city centre is vital to the economic, social and emotional recovery of the Capital.

“Edinburgh Chamber is keen to work with both the incoming Scottish Government and the City of Edinburgh Council to ensure together we achieve the fairest, most sustainable recovery as quickly as possible.”

Donald Emslie, Chair of ETAG, said:The latest easing of restrictions is very welcome news indeed for our tourism and hospitality businesses and marks another key milestone on the road to recovery.  Businesses have worked extremely hard over the last few weeks and months and have invested lots of time and money to create safe and welcoming spaces for everyone.

“ETAG continue to work in partnership with the City of Edinburgh Council, VisitScotland and others to support the ForeverEdinburgh initiative and hope that through that we are able to encourage people to venture back out to meet with friends and family and to enjoy all that Edinburgh has to offer while supporting the sector through the reopening period.”

COVID-19 crisis devastates Scotland’s visitor attractions

  • New figures show visitor numbers slumped 34 million in 2020, a fall of 63.2%
  • Continued restrictions mean many attractions cannot reopen fully, a survey reveals
  • Staycationers urged to support Scotland’s visitor attractions this summer

New figures have revealed the full impact of the COVID-19 crisis on Scotland’s visitor attractions.

Overall visitor numbers slumped by almost 34 million in 2020, a fall of 63.2%, with 153 sites closed for the full 12 months, according to data from the Moffat Centre for Travel and Tourism at Glasgow Caledonian University.

Edinburgh Castle – Scotland’s busiest paid-for attraction in 2019 – saw visitor numbers drop by 87.2% with figures for Kelvingrove Art Gallery and Museum, in Glasgow, and the National Museum of Scotland falling 85.8% and 79.9% respectively.

Data from the Moffat Centre’s Scottish Visitor Attraction Monitor 2020 shows attractions with large outdoor areas outperformed museums/art galleries and castles.

Edinburgh Zoo was Scotland’s busiest paid-for site last year, attracting 292,631 visitors, a drop of 46.4% on the previous 12 months. Culloden Visitor Centre attracted 182,496 visitors as it recorded battlefield-only visits for the first time and the Royal Botanic Garden Edinburgh was the most popular free site with 452,479 visits.

The Scottish Visitor Attraction Monitor shows the overall number of visits dropped from 53,722,691 in 2019 to 19,785,282, across 638 sites.

Professor John Lennon, Director of the Moffat Centre at GCU, said: “The impact of COVID-19 was felt across all aspects of the Scottish visitor attractions sector as travel was restricted, the international market collapsed and the wider economy was impacted.

“Attractions are an essential element of the Scottish visitor experience. With international tourism unlikely to return until well into 2022, domestic visitors will provide the sole source of income. Their custom will be vital going forward.”

Two-thirds of attractions reopening last week expect to operate with either reduced hours, some facilities closed, or at weekends-only, to keep costs down, according to a survey of operators, carried out by the Moffat Centre in partnership with The Association of Scottish Visitor Attractions (ASVA).

The survey, conducted in April, revealed that one in eight sites will remain closed for all of 2021 without a further easing of coronavirus restrictions.

Industry leaders are now warning many smaller attractions are at risk of closing for good without ongoing financial support from the UK and Scottish Governments.

Gordon Morrison, ASVA Chief Executive, said: “​Whilst the majority of attractions are reopening from this week onward, it’s extremely concerning that so many sites feel it’s not viable for them to open fully, or even at all this year, due to continuing restrictions.

“Our last survey in March revealed the continuation of 2m physical distancing means 54% of attractions are either forced to remain closed or will lose money when they do reopen. Those findings, combined with our April survey, highlight just how vulnerable the attractions sector is and how incredibly challenging its economic recovery will be.

“Now more than ever, this important sector of our country’s £11bn tourism industry not only needs continued government support to survive and thrive but also needs the public to get behind it.

“Visitors can expect the warmest of welcomes and be assured that the highest standards of safety protocols – praised by the Scottish Government as exemplary – have been put in place across the sector for their benefit. 

“And with sites predicted to be at least 30% less busy this year due to the fact that there will be significantly fewer international visitors, those from Scotland and the rest of the UK can take advantage of a rare opportunity to experience our world-class attractions and all that they offer in a uniquely enjoyable, memorable way.”

TOP 10 PAID ADMISSION ATTRACTIONS

Attraction20202019% 20/19 17/16
Edinburgh Zoo292,631545,562-46.4%
Edinburgh Castle276,9502,167,366-87.2%
Culloden Visitor Centre182,496209,011-12.7%
Edinburgh Bus Tours163,429614,928-73.4%
Glenfinnan Monument162,536462,235-64.8%
Culzean Castle and Country Park128,328333,965-61.6%
Crathes Castle103,209153,217-32.6%
Robert Burns Birthplace Museum88,976261,283-65.9%
Stirling Castle79,000609,698-87.0%
The Royal Yacht Britannia67,734357,271-81.0%

TOP 10 FREE ADMISSION ATTRACTIONS

Royal Botanic Garden Edinburgh452,479991,479-54.4%
National Museum of Scotland445,2172,210,114-79.9%
Greyfriars Kirkyard322,3171,273,113-74.7%
Scottish National Gallery304,5601,583,231-80.8%
Kelvingrove Art Gallery & Museum259,9781,832,097-85.8%
Riverside Museum246,9331,364,739-81.9%
Gretna Green Famous Blacksmiths Shop159,304772,448-79.4%
Scottish National Gallery of Modern Art148,204508,090-70.8%
National War Museum124,327805,934-84.6%
Gallery of Modern Art96,391576,689-83.3

*Top 10 Free Admission attractions table does not include Country Park Attractions

Note: The vast majority of attractions closed down between the 13th and 23rd of March 2020 due to the shutdown caused by Coronavirus (COVID-19).

From the w/c 29th June 2020 visitor attractions such as Gardens and Wildlife/Animal were permitted to reopen, however, it should be noted that many did not open until the 1st of July 2020 (or later).

The W/C 15 July 2020 saw a further relaxing of the coronavirus measures, which permitted more visitors attractions, including most indoor attractions, to reopen.

The introduction of the Scottish Government Strategic Framework in October presented more challenges

Lockdown restrictions strengthened

Further measures to help stop the spread of coronavirus (COVID-19) and limit non-essential contact will be introduced this weekend.

Nobody who lives in a Level 4 area should leave or remain outside their home except for essential purposes.

Working from home arrangements will be strengthened through updated statutory guidance. Working from home should now be the default position for all businesses and services, and only those who cannot do their job from home should be asked to go to the workplace. 

From Saturday non-essential click and collect retail services will be prohibited in Level 4 areas and further changes will be put in place to how services open for essential purposes operate. 

Timeslots will be required for collection and people should not enter a store to collect an item. 

Businesses providing takeaway food will also operate on a ‘non-entry’ basis only, meaning customers cannot enter the premises when placing or collecting orders.

Restrictions banning the consumption of alcohol in public places will also be introduced.

In a statement to Parliament, First Minister Nicola Sturgeon said: “The situation we face in relation to the virus remains extremely serious.

“We must continue to do everything possible to reduce case numbers – this is essential to relieve the pressure on our NHS and to save lives.

“Both individually and collectively, these additional measures – in further reducing the interactions that allow the virus to spread – will help our essential efforts to suppress it.

“At this critical and dangerous moment, please: Stay Home. Protect the NHS. Save lives.”

The new regulations apply to all parts of Scotland currently in lockdown and will come into effect at 00.01 on Saturday

Read the Coronavirus (COVID-19): stay at home guidance

Responding to the latest announcements, David Lonsdale, Director of the Scottish Retail Consortium, said: “The situation with the pandemic is fast moving and we fully recognise government wants people to stay home. However these further revenue-crushing restrictions and the fresh complexity they bring, together with constant chopping and changing to the Covid Strategic Framework, are disconcerting and come at an incredibly difficult time for retail.

“Firms operating click and collect or food-to-go takeaway have taken every reasonable step to make their operations as safe as possible, complying with every twist and turn to government guidance and often at pitifully short notice. They have demonstrated they can operate safely and have invested significantly to make their premises Covid-secure, and it appears no evidence to the contrary has accompanied this announcement.

“The businesses affected – who have already lost much of their income during the crisis – are trying to make the best fist possible of the current severely curtailed trading conditions, and that just got even harder as a result of this decision which will add to their cash flow woes.

“The blunt reality is that the taxpayer-funded grant support on offer won’t make up for lost sales and firms’ mounting bills and debt during this pandemic. Even when we eventually emerge from lockdown shops will be unable to trade at capacity due to physical distancing and caps on numbers in stores, while the threat of a return to full business rates liability in April still looms. Decisive action is urgently required to extend rates relief into 2021-22 and avoid April’s reverse cliff edge which will see 100% reinstatement of business rates.”

“It’s vital shoppers continue to play their part, by shopping considerately, where possible alone, wearing face coverings, and following in-store signage. These are incredibly difficult times and it’s up to everyone to follow the rules to keep us safe and the virus at bay.”

Dr Liz Cameron, Chief Executive of the Scottish Chambers of Commerce, said: “Today’s announcement will be very disappointing to those who have carefully adapted their businesses to be COVID safe and continue the trading that has kept them afloat up to this point.

“The lack of any certainty over when currently closed shops would be allowed to re-open added to the importance of Click and Collect services propping up many small and independent retailers.

“The Scottish Government must provide detailed evidence on how these new measures will support public health restrictions and urgently provide sufficient finance to support Scottish businesses if they are to get through yet more rules suddenly imposed upon them without prior consultation.

“Otherwise, it will only add to the growing desperation of businesses who have put finance and time aside to make their business COVID compliant, only to have to close anyway, with no clear route back to reopening.’’​

STUC General Secretary Roz Foyer has voiced union frustration at the absence of definitive new restrictions to meet the upsurge in infection risk and new virus strain.

She condemned the refusal to require closure of non-essential manufacturing and construction. The STUC welcomed the pledge to strengthen the obligation on employers to allow their staff to work from home whenever possible but said it would seek urgent engagement on how this will be implemented.

Roz Foyer said: “It is becoming increasingly clear that the Government has a blind-spot in some sectors when it comes to introducing similar safeguards to last year’s first lockdown. This is causing confusion for workers and, in too many cases, allowing employers to play fast and loose with government advice.

“We have been contacted with a wide range of worker concerns about employers who are choosing to interpret the government’s position to allow them to stay open and/or require staff to attend work rather than operate from home.

“We will be urgently seeking details on how the Government intends to legislate for employers to default to home working.”

CAMRA’s Scotland Director Joe Crawford said: “Pubs are a force for good in our communities and they deserve to be supported through these latest restrictions, which have dealt another devastating blow to trade for hospitality businesses. When this nightmare is over, pubs and social clubs will be vital to the nation’s healing process – so long as they are still standing. 

“Whilst no one wants to see irresponsible drinking in the streets during a lockdown, it is good that the Scottish Government is allowing pubs and breweries to continue selling alcohol in sealed containers for people to take home. This helps pubs, clubs and brewers to compete with the large supermarkets, and means that people can still get cask beer, which is under threat due to months of forced pub closures. 

“I’d encourage everyone to safely and responsibly support their local breweries, clubs and pubs where they are still able to act as an off-licence and sell beer and cider to enjoy at home.” 

Industry representatives wrote to the Scottish Government on Tuesday, insisting takeaways should remain permitted. Some had feared the worst, so yesterday’s announcement offers at least some respite.

Ten representative organisations from across Scotland’s Food and Drink industry wrote a joint letter to the Scottish Government’s Rural Economy Secretary, Fergus Ewing MSP, to request that food and drink takeaway services be permitted to continue.

The letter stated:-

“Dear Mr Ewing,

Potential Restrictions on Food and Drink Takeaway

Last Thursday the First Minister stated she wanted takeaway businesses to switch to delivery where possible, and we understand from subsequent media reports Ministers are considering prohibiting food takeaway activity from taking place.

Food and drink, hospitality, and catering businesses are concerned at the move away from the transparency and certainty which the Government was able to provide in the final months of last year through the Strategic Framework.

It is worrying we appear to be returning to a less considered approach – one which doesn’t effectively engage affected businesses in advance – which is less likely to provide the benefits of consultation and rounded decision making provided by the earlier approach.

It goes without saying food and drink businesses are facing an incredibly difficult time. The desired outcome of the current restrictions, with people broadly staying at home, means footfall for businesses has collapsed.

The inability to offer sit-in facilities should hopefully help prevent the spread of Covid – but it comes at a very high economic price.  In the context of a very uncertain economic outlook, these are very challenging trading conditions.

One of the few chinks of light in this dim outlook has been the ability for food and drink businesses to provide takeaway and click/telephone and collect services to customers. These services allow local businesses and suppliers to keep colleagues employed, provides a service to people – many of whom now are essential workers doing vital tasks – and of course are easy for smaller businesses to operate and establish. Limiting trade to home delivery only will force some businesses to close – and also ensure customers are more likely to purchase food and drink from grocers – ensuring more people are congregating in a smaller number of places.

Beyond this we are concerned at how any measures would be implemented into legislation. From our point of view how you would distinguish between a sandwich or sausage roll or hot or cold drink sold from a pub, bakery, café, restaurant, carry-out, newsagent, petrol station, or grocery store seems impossible to ascertain, but all are providing fundamentally the same service. The same applies across hundreds of product categories and thousands of businesses.

With these points in mind we remain very concerned at the suggestion this commercial activity could be suspended – especially as there is no indication when these businesses will be able to return to normal trading.  Our members undertaking these services have complied with every change to government guidance and put in place many mitigation measures and invested significantly to keep shoppers and workers as safe as possible. They are providing an important service in difficult circumstances, helping to support key workers as well as the Scottish food and drink industry.

Of course, we all support every effort to tackle Covid. If there is clear and unequivocal evidence measures in this area will proportionately suppress the virus we would recognise that.  However, we haven’t been sighted on any data or public health evidence as to why takeaway services are a risk. As such, forced closure seems somewhat arbitrary and marginal in terms of contributing to the suppression of the virus – not least as the new ‘stay at home’ order has just come into effect and is substantially reducing footfall.

Finally, it is only a week since the First Minister announced the new stay at home restrictions, which explicitly allowed takeaway businesses to trade. It’s very difficult for businesses to plan in any sense when government announcements emerge without warning, providing a metaphorical damoclean sword above any business trading right now.

These are very difficult circumstances for government. We want to work with you and your officials to continue to develop and deliver the proportionate measures which will suppress Covid and keep everyone safe. We hope you will look to engage constructively with us over the next few months.

Yours sincerely

Alasdair Smith, Chief Executive, Scottish Bakers

Colin Wilkinson, Managing Director; Scottish Licensed Trade Association

Ewan MacDonald-Russell, Head of Policy; Scottish Retail Consortium
Jim Winship, Director; The British Sandwich & Food to Go Association

Jim Winship, Director; The Pizza Pasta & Italian Food Association

Marc Crothall, Chief Executive; Scottish Tourism Alliance

Paul Togneri, Senior Policy Manager; Scottish Beer & Pub Association  

Dr Pete Cheema OBE, Chief Executive; Scottish Grocers’ Federation
Stuart Reddish, National President; NFRN

Willie Macleod, Executive Director, Scotland; UK Hospitality