Police Scotland update on attacks across Edinburgh last night (Friday 19 June)

YESTERDAY (Friday, 19 June, 2026), police received multiple calls from members of the public about violent attacks including, threats, robbery and vandalism across Edinburgh, with five people injured.

Five men, two aged 22, and others aged 24, 27, and 39, sustained a range of injuries and three required hospital treatment, however none of the injuries are life threatening.

A 36-year-old white Scottish man was arrested and there is no further threat to the public.

Counter Terrorism Policing Scotland is investigating, supported by other specialist colleagues and local policing officers.

The first report originated from around 8.50pm in the Sighthill area, where two men were injured. They were taken to Edinburgh Royal Infirmary by ambulance.

Over the following period, reports were received about incidents around retailers across the West and North of the city.

During this period, three other men were attacked in the Telford Road and Leith Walk areas, suffering differing injuries.

Around 9.30pm, local police officers equipped with Taser confronted a suspect and, although Taser was not discharged, the man was detained.

The individual remains in custody and enquiries continue. Local policing patrols will continue across the area and our communities will see a visible policing presence over coming days.

Assistant Chief Constable Catriona Paton said: “This was a shocking attack and my first thoughts are with those who were injured and most directly affected.

“I want to send a clear message of support to all our communities that there is no place for racism or faith-based hate in a Scotland which is at its best when we stand together.

“Officers responded to multiple reports of a fast-moving sequence of events across Edinburgh before arresting a man and public safety was our priority.

“Extensive work is ongoing to establish all the circumstances. We are being supported by Counter Terrorism Policing and working under the direction of the Crown Office and Procurator Fiscal Service.

“I want to thank our officers who responded with bravery and professionalism, and with a focus on protecting the public.

“I’m hugely grateful for the support and assistance of our communities and would appeal for anyone with any information to share it with police. We have established a major incident police portal.”

The Major Incident Public Portal (MIPP) has been set up to encourage members of the public to submit information directly to officers.

We would appeal to anyone with information that could assist with enquiries to upload it using the online form here: 

https://mipp.police.uk/operation/SCOT26X17-PO1

First Minister John Swinney said: “I am deeply concerned by these incidents. There is no place for violence, racism or intolerance in our country.

“I met community groups last week to assure them of the strong support of the Government.”

Prime Minister (at time of writing! – Ed.) Sir Keir Starmer tweeted: “Absolutely appalling. No one should face violence on our streets.

“The suspect appears to be motivated by anti-Muslim hatred. I will not tolerate this – he will face the full force of the law.

‘My thoughts are with those who are injured and I thank the police and the emergency services for their response.’

Home Secretary Shabana Mahmood added: “I am horrified by news of the attack in Edinburgh.

“I am grateful to the police and emergency services for their bravery in apprehending the suspect and for their speedy response in attending to the victims.

“The suspect appears to be motivated by anti-Muslim hatred.

“There is no place for hatred and violence against Muslims. I know it is not who we are as a country.”

Conservative Party Leader Kemi Badenoch said: “People should be free to worship, work and walk our streets without fear. The attack in Edinburgh is disturbing.

Violence in our streets is bad enough but reports indicate some of the victims were targeted because they were Muslim. This is abhorrent.

“I am glad police acted swiftly. The victims and their families deserve justice, and the public must have confidence that the law applies equally to everyone.”

Council Leader responds to attacks in Edinburgh

Following a series of incidents across the city yesterday (Friday 19 June), Council Leader Jane Meagher has condemned the attacks and has paid tribute to the response of emergency services.

Councillor Meagher said: “I was shocked and outraged to hear about the appalling incidents that took place across the city on Friday. 

“I, and fellow Councillors, stand in solidarity with those affected by what must have been a deeply traumatic experience. My thoughts are with those injured in the attacks and I wish them a quick recovery.

“I want to pay tribute to Police Scotland, including counter terrorism officers, and other emergency services for their quick action.

“I absolutely echo the words of Police Scotland that there is no place for racism or faith-based hate. I condemn all acts of racist violence and disorder – there is simply no place for it in our city.

“Those in our Muslim communities may understandably be feeling worried and concerned. I want to reassure that we will be working closely with Police colleagues and other partners to do all we can to make sure that communities across the city are safe and supported.

“Edinburgh is a proud diverse and welcoming city – strengthened by those from all backgrounds, cultures, faiths and walks of life that live here. Incidents like this remind us of the need to stand together against racism and prejudice.”

THE EDINBURGH INTERFAITH ASSOCIATION HAS ISSUED A STATEMENT:

MUSLIM COUNCIL OF SCOTLAND CALLS FOR REASSURANCE AND COMMUNITY VIGILANCE

The Muslim Council of Scotland remains deeply concerned by the violent incidents reported across Edinburgh yesterday, including the stabbing of two young Muslim students in Broomhouse and attacks on individuals perceived to be Muslim.

We welcome Police Scotland’s update confirming that a man has been arrested, there is no further threat to the public, and enquiries remain ongoing.

We have sought reassurance from Police Scotland, particularly as mosques and community organisations host family events this weekend and members of the Shia community prepare to mark Muharram in the coming days.

We encourage communities to remain calm, vigilant and mindful of their personal safety, and for organisers to review security arrangements where appropriate.

Our thoughts are with all those injured and affected. We thank Police Scotland and emergency services for their swift response and continued engagement.

MUSLIM ENGAGEMENT AND DEVELOPMENT STATEMENT

Four people were attacked and hospitalised across West Edinburgh and Leith last night. Several are Muslims. Our prayers are with them – may Allah grant them healing and protection.

Police Scotland must treat this as what the evidence indicates: Islamophobic, far right terror. To investigate these attacks while ignoring a motive shouted aloud at the point of arrest would tell every Muslim in Scotland the law does not see the hatred aimed at them. We expect a hate crime investigation and prosecution, and we stand ready to support the families.

To our community: stay vigilant, look out for one another, report what you see. You are not alone.

Read Full Statement:

https://www.mend.org.uk/targeted-violence-in-edinburgh

STUC STATEMENT:

Home Secretary response to Henry Nowak case

UGLY SCENES IN SOUTHAMPTON AS VIOLENCE FLARES

The Home Secretary gave an oral statement to the House of Commons yesterday (2 June)

With permission, Mr Speaker, I will make a statement about the murder of Henry Nowak.

Last December, Henry – aged just 18 – was a first-year university student with his life ahead of him. He was kind, hard-working, loved by his family and friends. His murder – at the hands of Vickrum  Digwa – was a horrifying act.

Digwa murdered Henry and then lied about him, as he lay dying, falsely accusing him of racism. It was an evil act and I know the thoughts of the whole House will now be with Henry’s family and his friends just as mine are.

What they have been through is heart-breaking and for most of us, unimaginable. I know nothing can take their pain and loss away, but yesterday, we saw some measure of justice. Digwa was sentenced to life imprisonment. He will serve a minimum term of 21 years.

His mother, Kiran Kaur, has been convicted of “assisting an offender”. She is due to be sentenced on 17 July and today, the Crown Prosecution Service has authorised further charges against other members of the attackers’ family with further sentencing and possible charges pending. We must be cautious still in what we say about this case so that we do not place any proceedings at risk.

However, I can and must pay tribute today to the dignified and powerful words of the Nowak family, in the statement they gave after yesterday’s sentencing. They deserve answers. They deserve answers, in particular, about what happened on that awful night and the actions of the police officers who arrived on the scene.

I expect many in this House and many more across this country have now seen the police officer’s bodycam footage, released last night. It is, without question, a disturbing and tragic thing to see.

People are rightly asking questions about how the situation was handled and they are shocked, and disquieted, to hear Henry’s words: “I can’t breathe.”

I know that it is difficult to wait any longer for answers but there is a proper process to assess whether there have been incidents of police misconduct led by the Independent Office for Police Conduct – the IOPC. They will determine what could and should have been done differently. They will determine what action may need to be taken against individual officers.

The family yesterday called on me and I quote: “To ensure the IOPC has the resources, authority and independence it needs to conduct a full, fearless and transparent investigation.” I can confirm to you today that we will do so. The IOPC will be equipped and encouraged to act, to find the truth and to ensure, if necessary, that there are consequences.

There have been accusations, I know, of two-tier policing: That one community has been prioritised over another. It will be for the IOPC to determine the facts with regards to this specific case and I cannot and will not comment on them, but let me say this on the question of preferential treatment more widely. The police in this country have a sacred duty: To police without fear or favour.

Everyone in this country is equal before the law. It is the promise upon which our whole justice system rests and the equality of every citizen is the foundation on which the openness, tolerance and generosity of this country rests.

Let me also be clear about one other thing – a dangerous undercurrent that I have seen in the reaction to this awful crime. Threats against police officers are utterly unacceptable. There can be no justification for intimidation, abuse or attempts to take the law into one’s own hands.

A police officer, unrelated to this case, has been misidentified online and subjected to death threats. He has been forced to relocate, to protect himself and his family. Misinformation and inflammatory commentary is making a dreadful situation even worse. We must all, together, condemn it and we must allow the facts to be established through the appropriate investigations and the courts. We must do so calmly and responsibly.

The Nowak family, and Henry’s memory, deserve answers. They have also called on us all to take action: action to address the daily tragedy of knife crime in this country. This government is committed to halving knife crime in this decade.

Since the start of this Parliament, we have made progress: knife crime has fallen by 10%, Knife homicides are down 27%, at their lowest level in a decade. Clearly, we must do more, while there are still tragedies like this one. For that reason, we have recently published our Halving Knife Crime Plan. It sets out how we will go further to drive sustained reductions in violence. It brings together action across government and across society to stop people from turning to knife crime and to ensure perpetrators are caught and brought to justice.  

Amongst a range of measures, this will see: Schools and families supported to address the root causes of knife crime through the establishment of 50 Young Futures Hubs; police using new crime mapping tools to target enforcement more precisely; and making better use of Stop and Search and cruel and exploitative drug gangs stopped from criminally exploiting children, preventing the knife violence driven by the county lines trade.

In relation to knife controls, there have been calls to limit the right of Sikh’s to carry their ceremonial knife, the kirpan – one of the 5 holy items in their faith. The Offensive Weapons Act of 2019, passed under the previous government, clarified and strengthened existing legal protections in relation to long kirpans. This included extending defences so that kirpans can be lawfully possessed for religious reasons and used in religious and ceremonial contexts.

Let me be clear: carrying a knife for the purpose of religious observance is one thing. Using it, as so tragically occurred in this case, is quite another: it is a vile act. A crime of the utmost severity and it will be met with the severest punishment.

Yesterday, the Nowak family ended their statement with a powerful call to us all. I quote: “We do not want his death to be used to create further division, hatred or tension.” They quoted the words of the prosecuting lawyer and I quote again: “This is not a case about Sikhism. This is not a case about racism. This is a case about murder.”

I echo those words. We cannot allow this murder to turn communities against one another. We must condemn those who seek personal political profit from tragedy.

Instead, we must show who we really are in this country. This was a murder: a vile and violent crime. The punishment must be reserved for those who are responsible for the act. We do not believe in collective punishment in this country.

Instead, we stand together against an act of pure evil. We condemn those who committed this heinous crime, not all those who share their faith or their ethnicity.

Yesterday, a sentence was handed down in court. I know it will never be enough. The loss felt by Henry Nowak’s family and friends will last forever. A wonderful young man will never enjoy the promise of the life that stretched out before him.

The evil acts of his murderer and accomplice will never be undone. But we can choose to use this moment to pursue positive change. We are still limited in what we can say: there is a sentence to be handed down and further charges may follow and there is an IOPC investigation ongoing.

I call on everyone here to be responsible in this moment, to allow justice to run its full course. However, while we must be limited in what we say, we must not be limited in how we act.

I will end with the words of the Nowak family, once more. Last night, they wrote that “no other family should experience the heartbreak and horror of losing a child to knife crime.”

Let that be the challenge to us all. Across this House, across government and across society.

It is the very least we can do to honour the memory of Henry Nowak.

I commend this statement to the House.

Speaking after the sentencing of Vickrum Digwa, Mark Nowak, Henry’s father, said the family did not want his death “to be used to create further division, hatred or tension”.

Despite this appeal and the Home Secretary’s words there were ugly scenes in Southampton last night when a large crowd gathered to protest over the murder. Missiles were thrown and violence flared as angry demonstrators clashed with riot police on the streets near Digwa’s family home.

Two people have been arrested so far and more are expected to follow as police review drone footage.

Commenting on the incident, Home Secretary said: “The scenes this evening in Portswood are completely unacceptable.

“The Nowak family made a powerful call to us all yesterday to not let Henry’s death be used to create further division, hatred or tension.

“There can be no justification for hijacking this tragedy to stir up violence and disorder. Those responsible can expect to face the full force of the law.

“I thank the police who have tonight shown great bravery and calm in the face of disgraceful violence directed at them.”

Report attacks on retail workers

No one should be abused for doing their job.

Retail workers face abuse and violence far too often, especially by shoplifters.

If you know who’s behind it, or who’s buying stolen goods tell us.

Or tell 100% anonymously the @CrimestoppersUK charity.

Operation Portaledge: Man convicted of machete attack in Edinburgh

A 50-year-old man has been convicted following a violent offence in Edinburgh.

Anthony Brown pleaded guilty at the High Court in Glasgow yesterday (Tuesday, 14 April, 2026), to assault to severe injury, permanent disfigurement and danger of life.

Officers were made aware of the attempted murder of a 54-year-old man on Pitcairn Grove in Greenbank around 9.20pm on Thursday, 22 May, 2025.

Brown was arrested and charged in connection with the incident on Friday, 4 July, 2025, following the execution of a warrant.

Detective Chief Superintendent Dave Ferry, Specialist Crime Division, said: “Another individual has been convicted in relation to this violent incident.

“This conviction is testament to the hard work and dedication by detectives, specialist officers and partners across the country.

“Police Scotland remains committed to the Serious and Organised Crime Taskforce and its national strategy.”

Operation Portaledge is the ongoing investigation into violent incidents in the East and West of the country.

ORGREAVE INQUIRY TO COMMENCE

JUSTICE AT LONG LAST?

“For more than four decades, miners and their families have been forced to live with unanswered questions. Today, I am formally launching the Orgreave Inquiry to uncover the truth of what happened.

I pay tribute to the Orgreave Truth and Justice Campaign, the National Union of Mineworkers, and all those who campaigned so tirelessly to reach this moment” – SHABANA MAHMOOD, HOME SECRETARY

ORGREAVE TRUTH and JUSTICE CAMPAIGN STATEMENT:

We are pleased that the Government is finally launching the start of the Orgreave Inquiry after their inquiry announcement last July 2025.

While we are disappointed that it has taken so long for the Home Office to come to this stage, we are relieved that work will now begin to establish the truth about the Tory government involvement and police conduct at Orgreave on 18th June 1984 during the 1984/5 miners’ strike.

The Orgreave Truth and Justice Campaign and supporters have worked hard over many years for an Orgreave Inquiry and it has been a long and difficult journey.

Our determination and tenacity has however received much support from many individuals, organisations and the Labour and Trade Union movement, whose wonderful solidarity has made it possible to continue and be able to come this far.

This is a statutory inquiry, with the Terms of Reference and panel membership established by the government. We have however tried our best to influence the process to ensure this does not become a police-led inquiry but one shaped by the miners and their experiences.

This 42nd anniversary year of the miners’ strike reminds us that we must never forget the importance of that great strike to defend an industry, jobs, trade unions and communities and the fight for all our futures.

We are indebted to the striking miners and their families for their dedication and sacrifice to that year-long struggle that changed all our lives forever.

The 1980s Tory cabinet of Margaret Thatcher, Leon Brittan, Nigel Lawson, Norman Tebbit and others, along with their secret “Misc 101” Committee, planned to destroy the British coal industry and organised labour, the National Union of Mineworkers, its leaders Arthur Scargill, Peter Heathfield and Mick McGahey and the British labour and Trade Union movement.

Kevin Horne, striking miner arrested at Orgreave on 18th June 1984 said: “We know that the Tory Government of the 1980s was directly involved in the miners’ strike while professing ‘non-involvement’.

“The Tory Ridley plan of the 1970s exposes how far they were prepared to go and the 1980s Tory Government put vast amounts of public resources into the implementation of this plan.  This was state sponsored organisation against the miners and our livelihoods.

“The Tory’s own archives confirm Parliament and the public were knowingly lied to but their involvement in the strike and the policing of it has never been publicly acknowledged.”

John Dunn, striking miner assaulted by the police and arrested on a Derbyshire picket line said: “The mass media colluded with the Tories by lying in their headlines and reports about what was really happening, or not reporting it at all. Their collaboration in these government and police lies and coverups continues to this day, demonising and vilifying strikers and protesters.

“The raw footage that the many media companies and photographers have of police attacking miners at Orgreave and other footage of police violence and harassment throughout the strike must be handed over to this inquiry.

“The injustice faced by us miners and our communities has never been acknowledged by the state and instead they and the media have lied and covered it up. The right to strike and the right to protest should be a fundamental human right”

Kate Flannery, Secretary of the Orgreave Truth and Justice Campaign said:
“We need answers about the systemic violent and lying behaviour of the police. We need to know about plans of how police officers on the ground were briefed and how that briefing came about.

“We need government and police papers releasing that have been embargoed until 2066 and 2071. The police have recently still been destroying vital evidence needed for this inquiry.

“This is of great public interest and concern and is about a government who actively worked against its own population and handed the police paramilitary powers and destroyed an industry in the process.”

Chris Peace, Orgreave Truth and Justice Campaign activist said: “Orgreave marked a turning point in the policing of public protest. With no accountability of policing at Orgreave, a message was sent to the police that they could employ violence and tell lies with impunity.

“This set a culture for violent militarised police to run riot throughout mining communities and villages all over Britain. It also enabled a culture for the police to maintain many lies and cover ups in 1989 at Hillsborough. The Hillsborough campaigners are still fighting for justice to this day”

Chris Hockney, Chair of the Orgreave Truth and Justice Campaign said: “It is important that due to the age and health of many miners we quickly secure a public acknowledgement of why and what the state did to the miners and our communities.

“We have to have hope that an inquiry of full disclosure should influence the future behaviour of the state and public officials and that the inquiry panel and resources committed to this inquiry will establish truth and justice.”

The campaign will be encouraging as many people as possible to come forward with information to submit to the inquiry once more details about how people can contribute has been revealed by the Chair and inquiry team.

otjc.org.uk/orgreave-truth-and-justice-the-case-for-an-inquiry/

Scottish retail workers speak out about high levels of violence, threats and abuse

Usdaw launches new survey

Freedom From Fear Survey Report 2025

Retail trade union Usdaw has today (18 March) launched shocking statistics from its annual survey of Scottish retail staff, showing that abuse and threats remain at high levels.

With shoplifting having more than doubled since the pandemic, the survey found that abuse, threats and assaults remain higher than pre-Covid levels in 2019.

Usdaw’s survey of 1,062 Scottish retail staff found that in 2025:

·         76% were verbally abused.

·         50% were threatened.

·         11% were assaulted.

Voices from the frontline: 

These are some of the comments retail workers from Scotland shared when responding to Usdaw’s survey:

·         “Asked a barred customer to leave: when turned round, got punched in face. Been screamed at multiple times for following policy and doing my job correctly.”

·         “Customer spat on me and verbally assaulted me when I refused a refund on an unwanted toilet seat, which had been opened and used.”

·         “Homophobic abuse, pushing and physical abuse. I get shouted at frequently and treated like a lesser being. I was punched in the face by a customer.”

·         “I have been threatened with stabbing, being assaulted and had many incidents of verbal abuse as the result of thieves and people who have been asked for ID.”

·         “Abuse usually happens at self-scan tills. Not enough staff, faults with machines, incorrect reductions, labels not printed correctly. Customers blame the staff.”

·         “Sexually touched when working on the shop floor. Customers lashing out when asked for ID. Physical and verbal abuse in and outside of work.”

Tony Doonan – Usdaw regional secretary for Scotland says: “It is difficult to read these testimonies from Scottish retail workers, but regrettably they are all too common, with nearly four in five retail workers suffering violence, threats or abuse.

“No-one should feel afraid to go to work. Retail workers provide an essential service and should be respected and have the protection of the law.

“Violence and abuse are not an acceptable part of the job and much more needs to be done to protect retail workers. We were delighted to have won the campaign for a protection of workers law in the Scottish Parliament, but that is the beginning – not the end.

“We have to ensure that the legislation is central to tackling a growing wave of retail crime, and Usdaw looks forward to working with Police Scotland and employers to make that happen.”

‘Shameful’: Police statement following Old Firm Scottish Cup quarter final

Following the Scottish Cup quarter final between Rangers and Celtic at Ibrox Stadium yesterday (Sunday, 8 March 2026), Chief Superintendent Kate Stephen said: “The behaviour of a number of supporters at the Scottish Cup quarter final between Rangers and Celtic at Ibrox today was shameful. It must be condemned by everyone involved in football and wider society. 

“A number of arrests have already been made, and Police Scotland will now work with both clubs and the Scottish Football Association to carry out a robust investigation following the scenes on the pitch at the conclusion of the match. 

“Officers and stewards were faced with extreme hostility and violence over a sustained period, with many individuals having armed themselves with items clearly intended to cause harm. Officers and members of the public have been injured in this despicable display and I want to express my thanks to all officers and staff deployed.

“The investigation will also include the actions of some supporters who entered the Broomloan Road stand without tickets before the match started, forcing delays in the security operation and the turnstiles to be closed for a period of time. 

“I would also urge anyone with information about who was involved in disorder before, during or after the match to get in touch with Police Scotland on 101.”

The Scottish FA added:

“The Scottish FA condemns the behaviour from supporters entering the field of play following the Scottish Gas Scottish Cup Quarter-Final at Ibrox Stadium.

“An investigation will be carried out immediately in line with the Judicial Panel Protocol.”

Man convicted of rape of teenager in Edinburgh city centre

A 20-year-old man has been convicted of the rape of a teenage girl in Edinburgh on Sunday, 25 May, 2025.

Aaron Strachan pled guilty at the High Court in Edinburgh yesterday (Thursday, 4 December). He is due to be sentenced at the same court on Tuesday, 13 January, 2026.

The incident happened in the early hours of the morning in the York Place area.

Strachan also pled guilty to an assault to severe injury which took place in the South Bridge area of Edinburgh on the same date, as well as an assault to severe injury and endangerment of life which took place in the High Riggs area of Edinburgh on Wednesday, 28 May, 2025.

Detective Inspector Gillian Wells, from Edinburgh’s Sex Offender Policing Unit, said: “This was a particularly harrowing attack which was carried out in the busy city centre area and had a profound effect on the young victim.

“The other assaults also demonstrate what a violent individual Strachan is, with no consideration of the consequences of his actions.

“I would like to thank local officers for their excellent work which ensured Strachan was quickly identified and arrested.

“Police Scotland remains committed to tackling sexual crimes and bringing those responsible to justice. I’d encourage anyone who has been a victim of such crimes to come forward and report it to us.

“We’ll thoroughly investigate and have specially trained officers and partner agencies to support you throughout.”

Chief Inspector Trisha Clark, Area Commander for Edinburgh City Centre, said: “We understand that crimes of this nature have a serious impact on the local community. We will continue to work closely with partners to address any such concerns in the area.”

16 Days of Activism: Equally Safe

Gender-based violence impacts all areas of our health and wellbeing, including access to community spaces.

Learn more about Equally Safe, Scotland’s strategy to prevent gender-based violence and ensure lived experience shapes policy:

#16Days

#GBV

Scottish retail workers speak out about violence, threats and abuse

Usdaw highlights the link with shop theft

Retail trade union Usdaw has launched shocking statistics from its UK-wide annual survey during this year’s Respect Week, which runs from 10-16 November. Usdaw members are raising awareness of the union’s year-round ‘Freedom from Fear’ campaign and talking to the public to promote a message of ‘respect for retail workers’.

Interim results from over 3,000 retail staff across the UK show that in the last twelve months (change from last year):

·       71% (-6) have experienced verbal abuse.

·       48% (-5) were threatened by a customer.

·       9% (-1) were assaulted.

Scottish voices from the frontline: 

These are some of the comments Scottish retail workers shared when responding to Usdaw’s survey:

Central Scotland: “I got a knife pulled on me and was cut on the hand holding it away from him trying to stab me.” – “Sexual harassment, threats of violence for challenging theft and abusive behaviour, name calling.”

Glasgow: “Refused a customer alcohol because they were intoxicated – screamed abuse at me, told me I was a jobsworth.” – “Headbutted and pushed by customer.” – “Verbal abuse, called names, threatened to be hit etc.”

Highlands and Islands: “I have been spat on, called a faggot and loads of other names.” – “Pushed and threatened by shoplifter trying to steal spirits.” – “Customer shouting, throwing items and aggressive behaviour.”

Lothian: “Rude language, swearing, raised voices, intimidating behaviour.” – “Punched by an angry customer.” – “Customer threatened to cut us like fish. Every day, we have verbal abuse. Called names – cow, slag etc.” – “Told me to f**k off.”

Mid-Scotland and Fife: “Pushed, verbally harassed, customer gotten in my face.” – “Verbal abuse, cussing, homophobic and threats of harm.” – “Been swore at, sexual comments, followed to car.” – “Aggressive over being ID’d, stock thrown at me.”

North East Scotland: “Called an ignorant b*tch by a customer who was refused a refund.” – “Pushed by a customer in anger over prices.” – “Shouting, swearing, threatened with bottle person was stealing.”

South Scotland: “Coupons ripped up and thrown at me.” – “Hit by item of food. Threatened with a gun.” – “Customers swearing and threatening me when they have no receipt, can’t get a refund, have waited in the queue for too long.”

West Scotland: “Refused underage sale, tried to punch me.” – “Older man shouting at me at night to distract me so someone else could steal.” – “Called awful names, threatened to follow me after work.”

Tony Doonan – Usdaw regional secretary for Scotland says: “Retail workers deserve far more respect than they receive and these experiences from Scottish retail workers make very difficult reading. 

“This year’s UK-wide annual survey interim results show a welcome, but slight, downturn in the level of incidents retail workers are experiencing while doing their jobs. However, it remains shocking that nearly three-quarters of those working in retail are regularly facing abuse from customers, with far too many experiencing threats and violence.

“Violence and abuse is not an acceptable part of the job and much more needs to be done to protect retail workers.

“We were delighted to have won the campaign for a protection of workers law in the Scottish Parliament, but that is the beginning – not the end. We have to ensure that the legislation is central to tackling a growing wave of retail crime, and Usdaw looks forward to working with Police Scotland to make that happen.

“This week, Usdaw activists will be campaigning in their workplaces and communities calling on the shopping public to ‘respect retail workers’ and ‘keep your cool’, particularly in the run-up to Christmas when the number of incidents increases as shops get busy and customers become frustrated.

“This is a hugely important issue for our members, and they are saying loud and clear that enough is enough.”