Carer Support Payment is now Scotland-wide

Tens of thousands of carers can now apply for support as benefit roll-out complete 

Tens of thousands more unpaid carers in Scotland can apply for a new benefit from today (4 November). 

Carer Support Payment, which is a payment of £81.90 per week paid by Social Security Scotland, has been introduced in phases since November 2023. 

It has been extended to people living in 19 more local authority areas including Glasgow, Edinburgh, Orkney and the Scottish Borders. 

It is now available in every local authority in the country, marking the completion of the roll-out of Scotland’s 14th benefit. 

It is for unpaid carers who provide 35 or more hours of care a week to someone who gets disability benefits.  Carer Support Payment, is the replacement in Scotland for Carer’s Allowance which is delivered by the Department for Work and Pensions (DWP). 

Unlike Carer’s Allowance, Carer Support Payment is available to some carers in education. This includes full-time students aged 20 or over and students under 20 who are in advanced or higher education. 

In June, eligibility was extended to carers aged 16-19 in non-advanced education. This includes those studying for National Certificates, Highers and Advanced Highers, who meet certain criteria, for example, not having any parental support. 
 
As part of the roll out, new backdating rules were introduced meaning that some carers – mostly full-time students – living in the new areas can apply to have their payments backdated to when Carer Support Payment was introduced. 

Cabinet Secretary for Social Justice, Shirley-Anne Somerville said: “The importance of the role of unpaid carers should not be underestimated. Their work is vital to the people they look after and to society as a whole.  

“I am delighted that Carer Support Payment is now available in every local authority in Scotland. Many students will now be able to get this financial support for the first time, thanks to changes made by the Scottish Government. 

“I urge anyone who thinks they might be eligible to find out more.” 

According to Carers Trust Scotland, it is estimated that there are around 35,000 unpaid carers attending college or university in Scotland. Paul Traynor,

Head of External Affairs at Carers Trust Scotland, welcomes the national roll out. He said:  “The immense contribution of unpaid carers to society cannot be understated, providing vital caring roles to their family and friends, and helping to hold society together.    

“Over 100,000 unpaid carers in Scotland are living in poverty and we hear all too often of the financial pressures of juggling studying and caring, where supplementing their income through employment is extremely challenging or not possible. Research highlights that student carers can be up to four times more likely to drop out of college or university and financial struggles are often one of the key reasons for this.    

“The national roll out of Carer Support Payment will help make a significant difference to many carers’ lives and support more student carers to remain and succeed in education.” 

Carer Support Payment opened for new applications in further areas on 4 November.

Unpaid carers in Argyll & Bute, Clackmannanshire, Dumfries & Galloway, East Dunbartonshire, East Lothian, East Renfrewshire, Edinburgh, Falkirk, Glasgow, Highland, Inverclyde, Midlothian, Orkney Islands, Renfrewshire, Scottish Borders, Shetland Islands, Stirling, West Dunbartonshire and West Lothian can now apply.

Carers can find out more, and apply at https://www.mygov.scot/carer-support-payment 

New Scottish benefit for pensioners

Pension Age Disability Payment launches in pilot locations

A new disability benefit for people of State Pension age opens today for new applications from people living in five local authority areas.  

Pension Age Disability Payment is the 15th benefit administered by Social Security Scotland. It is for people of State Pension age and over who are disabled or have a long-term health condition that means they need help looking after themselves or supervision to stay safe; or are terminally ill 

People who live in Argyll & Bute, Highland, Aberdeen City, Orkney and Shetland can now apply. The payment will be available across Scotland by 22 April next year. 

It is not means-tested and is worth between £290 and £434 a month depending on the needs of the person who gets it.  

Pension Age Disability Payment is replacing Attendance Allowance in Scotland, which is delivered by the Department for Work and Pensions (DWP). People do not need to apply separately as their award will automatically be moved to Social Security Scotland, starting early 2025. 

There is a separate fast-track application process for people who are terminally ill and eligible people will be entitled to the higher rate of payment regardless of how long they have had a terminal illness. 

Social Justice Secretary Shirley-Anne Somerville said: “As people continue to face a cost of living crisis it is more important than ever that older disabled people across Scotland get all the financial support they are entitled to. 

“Today we are launching Pension Age Disability Payment, our 15th benefit, in five locations before it is rolled out across Scotland later next year.  

“This new benefit has been developed by listening to older disabled people and we have made many changes, including making it easier for them to nominate someone to support them in their engagement with Social Security Scotland, something they told us was important to them. 

“I would encourage anyone who thinks they are eligible for Pension Age Disability Payment to apply. It’s important they get the money they need to help them look after themselves, stay safe and get support to live with the dignity and respect that we all deserve as we get older.”  

Debbie Horne, Scotland Policy and Public Affairs Manager at Independent Age, said: “We welcome today’s launch of Pension Age Disability Payment in the first five local authority areas. Support for the costs related to disability while in later life are an essential part of our social security system and a vital part of enabling dignity and independence as we age. 

“Putting dignity and respect at the heart of how the payment is delivered is essential. We hope changes made to the payment, such as making it simpler for people at the end of their life to get support, result in an improved experience for older people applying for the payment in Scotland. 

“We encourage all older people living in the pilot areas who may be eligible for Pension Age Disability Payment to apply, or get in touch with an independent advice service, such as Independent Age, who can help to ensure older people in Scotland receive all of the support they are entitled to.” 

Tommy Campbell, Executive Committee member at The Scottish Pensioners’ Forum and poverty campaigner said: “The Scottish Pensioners’ Forum, and other organisations, worked extensively with the Scottish Government and Social Security Scotland to help develop a fairer and more just application system for pensioners with disabilities and more complex needs in Scotland. 

“We support many people of Stage Pension age and over with long-term health conditions such as dementia, Alzheimer’s and arthritis who would really benefit from this financial support. 

“We hope that the roll out of this pilot programme over the coming months will demonstrate and deliver on this.” 

Social Security Scotland: £57 million paid to families to help with food shop

People urged to check and use Best Start Foods card 

Families getting a Scottish benefit to help them buy healthy foods are being urged to check their balance on their prepaid card.

Best Start Foods, a payment of up to £42.40 every four weeks, helps eligible pregnant women, parents, families and carers with children under the age of three to buy healthy foods from a range of supermarkets, small shops and online stores.

Since its launch in 2019, over £57 million has been paid to over 86,000 parents and carers.

The majority of people say it is clear how to use the card, it has helped them to buy milk or healthy food and have been able to use it without any difficulty, according to a recent survey.

People that have not yet activated their card or don’t use it regularly could be missing out on money that can help pay for healthy foods. Social Security Scotland continue to contact those getting Best Start Foods via text message to alert them to balances available to spend on their cards.

People can apply for the payment as soon as they know they are pregnant, during pregnancy and up to when their child turns three.

The removal of income limits earlier this year also means even more people can now get the payment and are being urged to check if they are eligible.

Speaking at a visit Edinburgh Community Food during Challenge Poverty Week, Social Justice Secretary, Shirley-Anne Somerville, said:   “We are determined to eradicate child poverty and reduce health inequalities in Scotland and Best Start Foods, part of the five family payments, is part of a package to support this.

“We want to make sure people know about, and get, all the financial help they are entitled to. This is particularly relevant during the continuing cost of living crisis.

“I’m urging anyone who has a Best Start Foods card to look it out, make sure it’s activated and check the balance for money to help pay for their food shop.

“If cards are lost, or people are unsure of how to use them, support is available to help them use their card. The card works the same as any chip and pin card and can be used in many supermarkets, small shops and online.

“The Scottish Government removed income limits earlier this year, so I would also urge anyone who has not yet applied for Best Start Foods to check if they are eligible.”

Brenda Black, Chief Executive Officer at Edinburgh Community Food, added:
Working together with Social Security Scotland and community partners we help mothers and (guardians) check their eligibility and to access their money through the handy Best Start Foods Pre-Paid Card providing a dignified way to spend their payment on healthier foods to enjoy with their growing family.

“Edinburgh Community Food plays a key role in supporting & nourishing futures for expecting mothers and their children.

“We are determined to use every creative way possible to support their access to nourishing food during the first 2001 days, which are crucial for every child’s growth and development.”

Best Start Grant and Best Start Foods statistics: Social Security Scotland – Best Start Grant and Best Start Foods: high level statistics to 30 June 2024

Transfer of benefits reaches major milestone

Over 200,000 disabled people newly benefitting from Scottish social security system  

Over 200,000 disabled adults have now had their benefit award transferred to Social Security Scotland from the Department for Work and Pensions, new figures show.

Almost two thirds (63%) of adults in Scotland who were previously getting Personal Independence Payment are now receiving Adult Disability Payment.

This marks a milestone in the ambitious project to safely and securely transfer the disability and carers benefit awards of everyone in Scotland, allowing them to benefit from a new system based on dignity, fairness and respect.

Adult Disability Payment was designed in partnership with disabled people to be better than the benefit it is replacing.

A significant improvement was ending the time-consuming and demanding re-assessments carried out by the DWP to decide if someone’s support should continue.  

In Scotland these have been replaced with light touch reviews that ensure people are getting the right support without requiring them to provide unnecessary information or face a private sector assessment.

All disability and carer benefits are expected to be transferred to Social Security Scotland by the end of 2025, with benefit awards for disabled children already fully transferred.

A recent survey found almost 90% of people who had their disability benefit moved to Social Security Scotland said they were informed about the process and the communication was clear.

Shirley-Anne Somerville, Cabinet Secretary for Social Justice said: “This is an important milestone in the devolution of benefits to Scotland.

“People who received DWP benefits talked about the system being inhumane. They had experienced a system which did not get the decision right first time and which involved degrading assessments run by private providers.

“That worry is over for many now as we have moved the awards of hundreds of thousands of people to our new system, where they can benefit from its founding principles of dignity, fairness and respect.

“Adult Disability Payment was designed in partnership with disabled people to be better, fairer and easier to access.

“We are continuing to transfer the awards of disabled people from the DWP to our new system.

“If you are waiting to have your award transferred, please be assured that you do not need to do anything. The move will begin automatically and there will not be any gaps or changes to your payments.”

Sylvia Paton who is registered blind, said: “A lot of people have been put through an assessment process where it feels as though staff are trying to trip you up and implying you are lying about your disability.

“The DWP made me go for a medical assessment. We went into a room with a window facing the door and it was an instant white out for me.

“The lady said, ‘Take a seat,’ but I couldn’t see one and she didn’t tell me where it was. It was just awful and humiliating. It was all about ticking boxes with no understanding of my medical condition.

“I didn’t experience anything like that going from PIP to Adult Disability Payment. It was very automatic and painless.”

James Kyle, 41, delayed telling the DWP about his deteriorating eyesight due to his “traumatic” experiences with them. James, from Cumbernauld, said: “My condition impacts on anything which requires me to see fine detail.

“Reading is particularly challenging and using the cooker and the washing machine can be a problem.

“Recognising people and threatening situations are also difficult and I try not to travel at night or go places I’m not familiar with. I stick to fixed routes I know very well and rely a lot on taxis.

“My eyesight had deteriorated but I didn’t want to put myself through a review, even if it meant I would get more money, because of the emotional trauma I’d been put through. There was also the fear of losing what I was already getting.  

“I heard Adult Disability Payment wasn’t as bad so I decided to report a change in circumstances which I knew would trigger my transfer from DLA.

“There was a long form to complete but when I asked for help a gentleman went through the form with me on a video conference call. I couldn’t have asked for a better service and my payment was uprated.”

Kirstie Henderson, Policy Officer at RNIB Scotland said: “We are delighted the Cabinet Secretary has visited, as it is vitally important that we listen to the experiences of blind and partially sighted people about social security benefits.

“Overall the experiences of people we’ve spoken to about their transfer to Adult Disability Payment has been positive, however there is always room for improvement.

“They have told us about the importance of receiving information in an accessible format, and being made aware of the support available to help claim what they’re entitled to.

“Access to information in accessible formats is a key principle – it allows people to take control of their own decisions. 

“RNIB Scotland will continue to work closely with those delivering social security, ensuring the needs of blind and partially sighted people continue to be met.”

Social Security Scotland: Help with heating costs

Benefits to support people with heating costs over the winter are paid automatically to those who are eligible during the qualifying week.

People will get a letter to confirm they are entitled to the payment and will be paid automatically.

Read more at http://bit.ly/WinterHeatingBenefits2425

Five years supporting families in Scotland

£90.6 million paid in benefits supporting school and food costs

Two benefits providing extra money to families with the cost of healthy food and starting school, are turning five years old.

Best Start Grant School Age Payment supports families with a one-off payment of £314.45 to help cover the cost of starting primary school, and has provided £33.5 million to over 100,000 parents and carers.

Best Start Foods worth up to £42.40 every four weeks to help families purchase healthy foods and has given £57.1 million to over 86,000 parents and carers.

Since launching in 2019, a number of improvements have been introduced to ensure more people have access to the support they need.

Best Start Grant School Age Payment is now paid automatically to eligible people getting Scottish Child Payment without the need to apply. According to latest statistics, 42,535 automatic awards were made for School Age Payment between Dec 2022 and June 2024, meaning less paperwork for tens of thousands of families.

The removal of income limits for Best Start Foods has increased access to vital financial support to help more families afford healthy foods for their children.

On the anniversary of these payments Social Security Scotland are urging families to check if they are eligible and spend money available on their Best Start Food card.

Cabinet Secretary for Social Justice Shirley-Anne Somerville said: “Eradicating child poverty is the most important priority for our government, and we are committed to making sure every child in Scotland has the best start in life.

“We have built a different social security system, one grounded in dignity, fairness, and respect. Part of this is making it as straightforward as possible for people to access the financial support that people are entitled to.

“The introduction of automatic payments and removal of income limits for Best Start Foods means we’re getting more money to families when they need it most.

“As families continue dealing with the cost-of-living crisis, I am urging everyone to check if they are eligible and make sure they are getting the money they need to help cover the costs of starting school and buying healthy food.”

Chief Executive, One Parent Families Scotland Satwat Rehman said: “ We are delighted to recognise the 5-year anniversary of the excellent Best Start Foods and Best Start Grant programmes.

“These initiatives have been instrumental in supporting families across Scotland, helping to ensure that every child has access to nutritious food and essential early years support.

“We look forward to the Scottish Government continuing this vital work and making a positive difference in the lives of many more families.”

A parent in receipt of Best Start Early Payment Grant said: “The grant made all the difference when she was starting nursery as I was really worried about how I was going to afford things for her.

“She loved her new clothes and bag. It was so good being able to get things for her and not be worried about how I was going to pay for them. “

Best Start Grant and Best Start Foods: high level statistics to 30 June 2024 Social Security Scotland – Over £25 million paid to Scottish carers in June

Social Security Scotland: Make sure you’re getting all the help you need

To be eligible for some of our payments you need to already be getting a qualifying tax credit or benefit.

Use one of these handy independent benefit calculators to check all the financial support that may be available to you:

http://bit.ly/BenefitCalculators

Cancer patients urged to apply for disability benefits

Charity joins Scottish Government to raise awareness of support

A cancer charity has joined forces with the Scottish Government to urge people with cancer to check if they could be eligible for disability benefits.  

Cancer Card Scotland founder Jen Hardy MBE and Cabinet Secretary for Social Justice, Shirley-Anne Somerville, want people with cancer to ensure they’re getting the money they could be entitled to.

Both Adult Disability Payment and Child Disability Payment are available in Scotland to help cover the extra costs of being disabled, having a long-term health condition or being terminally ill.

Importantly, Social Security Scotland fast tracks applications for disability payments from people who are terminally ill. A decision can take as little as 48 hours.

For people with cancer, who are applying under the standard rules, there is a qualifying period before they can be eligible.

Jen, who was diagnosed with breast cancer in 2017, set up Cancer Card Scotland as an online hub where people with cancer could find out about all the support available to them.

Sharing her experience of applying for benefits after her diagnosis, Jen said: “There is a perception that to get disability benefits someone needs to have a physical disability that is there all the time, but that’s not the case. 

“Cancer can have a substantial and long-term effect on someone’s ability to do normal daily activities. It affects you not just physically, but mentally and emotionally as well. For most people, how they feel and the level of help they need changes. 

“For example, every three weeks I have an infusion of life-extending Herceptin, which takes three or four hours. It’s exhausting and I get so tired I can’t move.  

“Without my Blue Badge and my Adult Disability Payment I couldn’t do half the things I do. I want people with cancer to know that it’s okay to get financial support and it’s okay to apply for Child Disability Payment or Adult Disability Payment. 

“Everyone needs help at some point in their life.”

Shirley-Anne Somerville, Cabinet Secretary for Social Justice, said: “Adult Disability Payment and Child Disability Payment are there to help cover the extra costs that come with being disabled or having a long-term health condition such as cancer.

“Getting a cancer diagnosis is difficult enough without worrying about bills. This is money people are entitled to and I urge everyone who is eligible to apply for support.

“Many people with cancer have spoken about how attending appointments and getting treatment can be a full-time job. That’s why we fast track applications from people diagnosed with terminal cancer so that they can get the support they need as quickly as possible.

“Social Security Scotland can help people apply for these payments either over the phone or face-to-face in a location that suits them.

“We also fund independent advocacy service Voiceability to provide help to disabled people applying for Scottish benefits.”

More information on eligibility and how to apply is available via the MyGov.scot website.

Social security support as children prepare for back to school  

Parents and carers are being encouraged to check their eligibility for financial support as the summer holidays end and they prepare for their children going back to school.  

Extra costs, including new shoes, stationery and lunch boxes, can soon add up.   

The five family payments administered by Social Security Scotland can help pay for extra back to school expenses alongside everyday family costs like food, clothing and days out.  

This includes the Scottish Child Payment, a weekly payment of £26.70 for eligible families with children up to 16. The payment is unique to Scotland and is supporting over 329,000 children and young people. 

The three Best Start Grant payments and Best Start Foods, also part of social security support, are designed to help families at key stages in their children’s early years, including during pregnancy.  

There is no cap on the number of children in one family who can receive these payments.  

Up to the end of March 2024, over £829 million has been provided to families across Scotland through the five family payments.  

Speaking at Home-Start Dundee, a charity that helps families with young children, Cabinet Secretary for Social Justice, Shirley-Anne Somerville, said: “The most important priority for our government is eradicating child poverty, and we are committed to easing the pressure on families by getting vital money into their pockets at key stages in their child’s life.  

“Whether it is helping families to buy healthy foods during pregnancy and for their kids as they grow, pushchairs to help on the move, or new shoes and clothing for school, our payments are there when they need it most. 

“We’re already supporting thousands of families across Scotland through our five family payments, and wider Scottish Government support is also helping to protect them as much as we can from the impacts of the cost of living crisis. 
  
“Even if you are working you could still get these payments and I want to encourage everyone to check if they are eligible and access the money they are entitled to.” 

Estelle Coulthard, Family Support Coordinator at Home-Start Dundee, said: “We are a local charity providing support for families with young children across Dundee that face daily challenges in life. We’re there to provide support as they learn to cope, help improve their confidence and build better lives for their children.

“We are responsive to the individual needs of families, and this includes helping to make parents aware of the financial support they are entitled to and work with them to complete application forms for financial assistance. 

“We know parents who have struggled to purchase everyday items such as formula and healthy foods for their children but the support they have received through the five family payments meant they no longer have to worry about feeding their child.

“The first five years between birth and school are vital for a child’s development and the five family payments make a huge difference to the beginning of a little one’s life, supporting parents to have the funds to purchase the necessities they need. Without these payments, families would not survive the constant rise in the cost of living in Scotland.”

Social Security Scotland: Financial help for families 

During the school summer holidays families can face increased costs for everything from childcare and extra activities to food bills.

We are asking our partners and stakeholders to help spread the word about financial support available and ask people to check if they are eligible for any of our family payments.
 
 People can apply for payments for all of their children using a single form.

  • Scottish Child Payment –£106.80 every four weeks to help towards the costs of looking after each child under 16
  • Best Start Grant Pregnancy and Baby Payment – one-off payment of up to £754.65 available after 24 weeks of pregnancy until a baby turns 6 months
  • Best Start Grant Early Learning Payment – one-off payment of £314.45 to help with the costs of early learning when a child is between two, and three years and six months
  • Best Start Grant School Age Payment – one-off payment of £314.45 to help with the costs of starting school available between 1 June and the last day in February in the year when a child is first old enough to start primary one
  • Best Start Foods – up to £42.40 every four weeks from pregnancy up to when a child turns three to help buy healthy food, milk and first infant formula.

Earlier this year, the Scottish Government extended eligibility by removing income limits for Best Start Foods. Now, anyone who gets a qualifying benefit, and is pregnant or has a child under 3, is eligible, regardless of their other income.
 
Some people might not think they are eligible for payments because they are working. However, people in work, whether part-time or full-time, can also receive many of the payments delivered by us, including those designed to help families on low incomes.

In Scotland, around one in three people getting Universal Credit are in work, and Universal Credit is one of the qualifying benefits for getting Scottish Child Payment, Best Start Foods and the three Best Start Grant payments.
 
Parents, carers and guardians can get more information at Children and family – mygov.scot or by calling us free on 0800 182 2222.