Work to transfer the awards of people in Scotland from Carer’s Allowance to Carer Support Payment has begun.
Carer’s Allowance, paid by the Department for Work and Pensions (DWP), is being replaced by Carer Support Payment paid by Social Security Scotland.
The transfer from Carer’s Allowance to Carer Support Payment will happen gradually with all awards expected to be transferred by Spring 2025.
People do not need to do anything as their award will transfer automatically. The amount they receive will not change.
Both the DWP and Social Security Scotland will write to people in advance to let them know that their award will be transferring.
Carers should continue to report any changes in their circumstances to the DWP until they receive a letter from Social Security Scotland telling them their award has transferred.
Carer Support Payment provides £76.75 a week to eligible carers. The benefit is available to new applicants in Dundee City, Perth and Kinross and the Western Isles.
Carers who live outside of those areas can apply for Carer’s Allowance from the Department for Work and Pensions (DWP).
Carer Support Payment will be available in more areas from later in 2024 and across Scotland by Autumn 2024.
More information is available at mygov.scot/carer-support-payment.
Carer Support Payment pilot opens for new applications
The pilot phase of a new benefit that will be paid to over 80,000 carers has begun in Scotland.
Unpaid carers in Perth and Kinross, Dundee City and Na h-Eileanan Siar (Western Isles) are the first to be able to apply for Carer Support Payment. The benefit is replacing Carer’s Allowance, currently delivered by the Department for Work and Pensions, in Scotland.
Carers in more local authority areas will be able to apply from Spring next year as part of the phased roll-out. The benefit will be available nationally by Autumn 2024.
Carer Support Payment was designed with carers to offer them a better experience than Carer’s Allowance. This includes providing information to carers to help them access wider support and extending the eligibility criteria to let full-time students apply. Around 1,500 more people across Scotland are expected to be eligible for Carer Support Payment as a result.
The pilot phase will allow Social Security Scotland to put the new approach into practice. Learnings will be used to shape the roll-out of the benefit across Scotland. Carers in Scotland who get Carer’s Allowance will have their awards transferred to Carer Support Payment, starting from February next year.
Social Justice Secretary Shirley-Anne Somerville said:“The Scottish Government is working hard to support households in the middle of a cost of living crisis.
“Carer Support Payment, which supports carers who have the most intensive caring roles and the lowest earnings, is part of our mission to reduce poverty. We have expanded the eligibility criteria so 1,500 people who couldn’t get Carer’s Allowance because they studied full-time, can get Carer Support Payment. We also made it easier to apply.
“A huge amount of work has been done to create a benefit and system that better meets the needs of carers who play a vital role in the lives of the people they look after and their community. This pilot phase allows us to put our new approach into practice, learning and improving ahead of the benefit beginning its phased roll out from Spring next year.
“I urge anyone in the pilot areas who thinks they might be eligible for Carer Support Payment to check if they are entitled and if so, apply. Carers living in other parts of Scotland who think they may be eligible should still apply for Carer’s Allowance.”
For mum-of-two Gemma, who carers for her two disabled children and her grandparents, the introduction of Carer Support Payment in Dundee means she can pursue her dreams of studying.
Gemma, 37, said:“I’ve worked since I was 13 but had to give up my job seven years ago because my oldest needed me so often that I was always having to take time off.
“I’ve always dreamed of going to university to study but didn’t think it would happen as I couldn’t afford to lose Carer’s Allowance. Being able to get Carer Support Payment while studying will be life-changing. It gives me an opportunity I didn’t think was possible.
“A lot of people don’t realise they’re carers, especially mums. They think they’re just being a mum and technically they are but they’re also dealing with a lot that other parents don’t, so they are much more than that. It’s important they know that help is available.”
Neil Campbell, CEO of Dundee Carers Centre, said:“We’re delighted that Dundee is one of the pilot areas where Carer Support Payment is now open for applications. We know that this money will help many unpaid carers looking after a loved one, friend or neighbour.
“At Dundee Carers Centre we support unpaid carers of all ages, including young people in education. We welcome that local full-time students who are carers will now benefit from being eligible for this payment, allowing them to continue their studies alongside their caring role.”
Carer Support Payment will open for applications in pilot areas from November 2023, subject to parliamentary approval of regulations setting out rules and eligibility.
Adults living in Perth and Kinross, Dundee City and Na h-Eileanan an Iar, will be the first to be able to apply ahead of phased national rollout from Spring 2024. The benefit will be available nationally by Autumn 2024.
Carer Support Payment will replace Carer’s Allowance, currently administered by the Department for Work and Pensions, and will be provided by Social Security Scotland. It will be the 14th Scottish benefit and is a Programme for Government commitment.
More than 80,000 carers, will be able to receive the benefit in Scotland, including 1,500 carers who are currently unable to access Carer’s Allowance due to studying full-time.
Social Justice Secretary Shirley Anne Somerville said: “This 14th Scottish benefit feeds into our critical mission to reduce poverty and provide support those who are in the greatest need.
“Unpaid carers play a vital role in looking after their loved ones, but we know this can affect their own health and wellbeing. Carer Support Payment will provide unpaid carers with income in recognition of their caring role, giving them more security and helping them access opportunities outside of caring.
“Access to education is a key part of this, which is why we want to extend eligibility for our benefit to many carers studying full-time. I am pleased student carers will be able to apply as soon as Carer Support Payment is available in their local authority area, given the calls from carers and support organisations for changes to the current rules.
“This change and the delivery of Carer Support Payment will be a key milestone in our ongoing work to improve support for unpaid carers, and we are committed to further changes to make the benefit work even better in future.”
Timetable for introduction of future benefits confirmed
Plans for the introduction of further Scottish Government benefits have been published as part of an updated Social Security Programme Business Case.
This confirms that Carer Support Payment will be the next payment to be introduced. Social Security Scotland will begin a pilot by the end of this year followed by national launch in spring 2024.
A consultation on this new payment ran between February and May 2022 and the response to this is due to be published in the coming weeks.
Carer Support Payment will replace the Carer’s Allowance for new applications.
The Scottish Government is continuing to work with the Department for Work and Pensions to develop processes that will ensure those already in receipt of Carer’s Allowance will have their award transferred automatically to Social Security Scotland – so that people will not need to reapply.
Carer Support Payment will be the 14th benefit to be introduced since the Social Security (Scotland) Act 2018 was unanimously approved by the Scottish Parliament.
Ben Macpherson, Minister for Social Security said: ““Introducing 14 new payments in just over five years is no mean feat. We have built this social security system from scratch, working with the people who will use it to make sure that we provide an improved experience and one that treats people with dignity, fairness and respect.
“Our delivery progressed despite a global pandemic. This was recognised by Audit Scotland who commended us for continuing to ‘successfully deliver new and complex social security benefits in challenging circumstances’.
“We are already providing money that is making a real difference for families on low incomes, people who need help paying for a funeral, disabled people, carers, young people entering the workplace and to help people heat their homes. The people accessing this service are happy with it too – with 89% telling us their experience has been ‘good’ or ‘very good’.
“Our success to date has not made us complacent. Establishing new payments and transferring awards in a safe and secure way continues to be our priority. We have gained a significant amount of experience and knowledge through our delivery to date. This is all reflected in the timetable we have announced.
“I look forward to these payments being up and running and seeing the reach of our new social security system going even further – investing £7.3 billion by 2027-28 supporting 2 million people each year.”
