New bill will make system more efficient and effective
Improving the way the Scottish system of social security delivers for people in need of support is at the heart of new legislation.
The Social Security (Amendment) (Scotland) Bill enhances the rights of Social Security Scotland clients in a number of ways:
A right to late re-determinations and appeals in exceptional circumstances
The right to withdraw a request for redetermination
The right to challenge a decision that someone is liable in a situation where an overpayment has been made
The Bill will also continue to enhance the design of the system, maximising choice for those who use it while delivering good value for money.
It will also enable the Scottish Government to recover the cost of devolved social security benefits from compensation awards in situations where someone has had to claim payments as a result of a third party’s fault.
Social Justice Secretary Shirley-Anne Somerville said: “The changes proposed by this legislation are part of our commitment to continuously improve the Scottish social security system in ways which put the needs of those who require assistance first.
“They will help make the social security system more efficient and effective, contributing to our mission to tackle poverty and protect people from harm.
“The measures it contains advance equality and non-discrimination and ensure the system is efficient and delivers value for money.”
Young people are being urged to find out if they are eligible for Job Start Payment as part of a new campaign.The Scottish Government has introduced changes to Job Start Payment, simplifying the process for young people to apply.
Changes to the qualifying criteria mean that income received from completing trial shifts will now not rule out applicants from getting Job Start Payment.
Further changes made by Social Security Scotland, who administer the payment, include extending the deadline to apply to six months after the young person’s job offer rather than the previous three months, and supplying simplified supporting information for proof of job. These changes are designed to make the application process clearer and simpler.
The one-off payment helps young people and care leavers with the costs of starting a new job. Eligible people receive a one-off payment of £294.70 or £471.50 if they are a main carer of any children.
The nationwide digital marketing campaign, which launched on 23 October, aims to raise awareness of the financial support available to young people and care leavers when offered a job after a period of unemployment.
Cabinet Secretary for Social Justice Shirley-Anne Somerville said: “Since launching in August 2020, Job Start Payment has made a real difference to young people across Scotland by supporting them to take up employment opportunities.
“The pressures of starting a new job can be overwhelming and we don’t want the extra costs to be what stops young people.
“It is now simpler for eligible clients to apply for Job Start Payment due to the recent guidance changes. I encourage young people and carers who have recently started work, or employers taking on young people in a new job, to find out more and check if they are eligible.
“The ongoing cost of living crisis means that people are facing difficult financial decisions day in and day out.
“We are committed to making sure that people are getting all of the money that they are entitled to and that the people who are eligible know how to apply.”
Social Security Scotland are reminding clients who receive a Universal Credit migration notice to apply before the deadline to ensure their benefit payments are not interrupted.
The migration from Tax Credits to Universal Credit will affect the processes for some Social Security Scotland benefits, including Scottish Child Payment, Best Start Foods, Best Start Grants and Funeral Support Payment.
The Department for Work and Pensions will send a letter to people who receive Tax Credits, urging them to make a claim for Universal Credit. The letter will include the deadline for claims – people are strongly advised not to miss the deadline as Tax Credit support will end after this date. Clients affected by this migration can find more information from the DWP website.
Social Security Scotland are asking stakeholders to help their clients apply before the deadline to make sure they don’t lose financial support. This will allow SSS to continue making payments without the need for further action.
This new change will affect eight Scottish Government schemes:
Best Start Grants: Pregnancy and Baby Payment, Early Learning Payment and School Age Payment
Families who qualify for Scottish Child Payment are now automatically awarded Best Start Grant Early Learning Payment and School Age Payment when their child becomes eligible, without them having to apply separately.
Figures showed that since Social Security Scotland introduced automation of the payments in November last year, 14,825 Early Learning Payments and 23,810 School Age Payments have been made, up to the end of June 2023.
Early Learning and School Age Payments are one-off payments of £294.70 to help eligible families as their child grows up, with things like clothes, travel, stationery or toys for home learning.
Social Security Scotland began making these payments automatically to eligible families who already get Scottish Child Payment, which is £25 per child per week, when it was extended to under 16 year olds.
1.7 million Best Start Grant and Best Start Foods payments have been made with more than £130 million paid to clients since the benefits launched in 2018.
Cabinet Secretary for Social Justice Shirley-Anne Somerville said: “Social Security Scotland’s five family payments, which includes Best Start Grant Early Learning and School Age Payments, are part of a package of measurements taken by the Scottish Government which will help lift 90,000 children out of poverty in Scotland this year.
“Tackling child poverty is central to the work of the Scottish Government and part of that work is making processes as straightforward as they can be for eligible people. The introduction of automatic payments for some of our benefits is a crucial part of that.
“This change has meant less paperwork for tens of thousands of families and has made sure that families across Scotland quickly and automatically get the financial support they are entitled to, to help support the development of their child when they are young.
“A very small number of people are eligible for Early Learning and School Age Payment but not Scottish Child Payment and I encourage them to check if they are eligible and continue to apply.”
Best Start Grant Early Learning Payment and School Age Payment are part of a wider package of five family payments including: Best Start Grant Pregnancy and Baby Payment, Scottish Child Payment and Best Start Foods.
Best Start Grant Early Learning and School Age Payments are paid automatically to parents and carers who already receive Scottish Child Payment when their children become eligible. Automated payments were first made in November last year after Scottish Child Payment was extended to include all eligible people under the age of 16 and increased to £25 per child per week.
A small number of people are eligible for Early Learning Payment and School Age Payment but not Scottish Child Payment. The can apply at mygov.scot/benefits or by calling Social Security Scotland free on 0800 182 2222
Latest figures show 13,000 rise in children and young people benefitting
The families of more than 316,000 under-16s were benefitting from Scottish Child Payment by the end of June this year, according to the latest official statistics.
New figures published yesterday show the payment of £25 per week, which is unique in the UK, was reaching 316,190 – an increase of more than 13,000 compared to 31 March 2023.
The Scottish Fiscal Commission had forecast that the average take-up in 2023/24 would be 309,000.
The total amount going direct to lower income families is now more than £350 million since the payment was launched in February 2021.
The average time taken to process applications was 13 working days in June 2023 – down from 40 working days in March 2023.
The Scottish Government has twice increased the payment; first from £10 to £20 per week per child then £25 when it extended to include all eligible children under 16 in November last year.
Cabinet Secretary for Social Justice Shirley-Anne Somerville said:
“Scottish Child Payment is one of our key measures in tackling child poverty. It is an important safety net and one of many actions we are taking in government to lift people out of poverty.
“These statistics show the payment is reaching more of the children and young people who need it most.
“While things are clearly moving in the right direction I would still encourage people to spread the word about all Scottish Government benefits.
If your payment date is on a bank holiday you’ll usually be paid the working day before. If you are due a payment on Monday 28 August over the bank holiday you will be paid by the end of Friday 25 August.
Parents or carers who get Housing Benefit but don’t receive Scottish Child Payment need to apply for the School Age Payment as they will not receive it automatically.
Additionally, some young parents, those under 18 or 18 to 19 year olds who are dependent on someone else but don’t receive qualifying benefits, also need to apply for the School Age Payment as they will not receive it automatically.
Anyone who has opted out from receiving automatic awards, or who has chosen not to apply for Scottish Child Payment, will also have to apply for School Age Payment
The School Age Payment of £294.70 is designed to help with the costs of preparing for school. Parents or carers of children born between March 1 2018 and 28 February 2019 can apply online at the Scottish Government website.
Clients can contact a client advisor by calling 0800 182 2222 or by using our webchat.
People must apply before the closing date of 28 February 2024. Parents or carers who defer their child’s entry to school from August 2023 to August 2024 should still apply before the closing date.
Supporting information from third sector organisations to be given equal consideration
Third sector organisations are to be paid a fee for helping provide supporting information for people applying for Child Disability Payment or Adult Disability Payment. The £33.50 fee will be paid when they are asked by Social Security Scotland to complete a supporting information request form.
People who are applying for disability benefits who find it difficult or face barriers gathering supporting information themselves will be able to name organisations to provide this for them.
These can include third sector organisations that are helping them in their day-to-day lives, such as those offering social care or support during an illness. Collecting supporting information on behalf of people is a key difference in how people are encouraged and supported to apply for Scottish Government disability benefits.
Supporting information request forms are completed to help understand how a person’s health condition or disability affects their lives and what support they need. As well as information from health and social care professions, information could also come from charities and third sector organisations who support disabled people.
The process of requesting and giving equal consideration to supporting information from third sector organisations is not offered by the Department for Work and Pensions in England and Wales and is an example of how Social Security Scotland is doing things differently to better support people applying for benefits.
If disabled people need additional help to apply for Scottish Government benefits the free and independent Advocacy Service, provided by VoiceAbility, helps people throughout the whole of the process, from the point of application, through to any request for redetermination and appeal.
Cabinet Secretary for Social Justice, Shirley-Anne Somerville said:“We know that third sector organisations supporting disabled people are often best placed to provide information on their conditions and needs which is why we are introducing this payment.
We recognise the value of the information that organisations supporting disabled people can supply and we want to put it on an equal footing with the information from other professionals, such as social care staff or GPs
“People who are applying for disability benefits often have extra support from charities and third sector organisations. This new system will give people more choice in who can help them provide Social Security Scotland with the information that is needed as part of their application, which will help them apply for Child Disability Payment or Adult Disability Payment.
“We are committed to making sure everyone gets the financial support they are entitled to and we actively work to encourage take-up of Scottish Government social security benefits by promoting our 13 benefits, collaborating with various organisations and removing barriers to access.”
Social Security Scotland pay a fee for the supporting information form when they have requested the completion of a form in writing from an organisation.
Independent GPs, and those employed by independent GP practices, also get a fee when they are asked to provide information.
Clients can approach third sector organisations to provide supporting information on their behalf. Organisations will not be paid a fee unless Social Security Scotland directly request the information.
Third sector organisations who have already been asked to provide supporting information for clients receiving Child Disability Payment or Adult Disability Payment before the fee payments process was in place will be able to have their payments backdated.
Guidance will be provided to any third sector organisation who is asked by to provide supporting information, with information also available on Social Security Scotland’s website.
If someone applying for disability benefits has supporting information available, they are encouraged provide it with their application, Examples of supporting information are medical reports, a social care assessment, a prescription list or test results.
The Scottish Child Payment is now being received by the families of more than 300,000 children and young people, according to official statistics.
New figures published yesterday show that 303,000 children were receiving the payment at the end of March.
The total amount of the benefit paid out since its February 2021 launch now stands at £248.6 million.
Scottish Child Payment was extended to include all eligible children until their 16th birthday and increased to £25 per child per week in November last year.
First Minister Humza Yousaf, who yesterday visited Castlebrae High School to hear how the Scottish Child Payment is making a difference to families, said: “The game-changing Scottish Child Payment is designed to tackle child poverty head-on and lift families out of poverty.
“Families in Scotland are able to benefit from five family payments delivered by the Scottish Government which could be worth more than £10,000 by the time an eligible child turns six and over £20,000 by the time an eligible child turns 16.
“I am pleased at the take up of the Payment but we still want to get that money to all of those eligible. I would encourage anyone who thinks they may be eligible to find out more and apply.”
Tackling poverty and protecting people from harm is one of three critical missions for the Scottish Government and it will continue to tackle child poverty via its second child poverty delivery plan for 2022-26, Best Start Bright Futures.
Earlier this month the First Minister convened a cross-party anti-poverty summit to listen to the views of people with lived experience of poverty, the third sector, academics, campaigners and other interested parties.
The First Minister added: “The Scottish Child Payment is one of an ambitious range of actions to support families immediately and in the long term.”
Polly Jones, Head of Scotland at the Trussell Trust, said: “Everyone in Scotland should be able to afford the essentials but we know that more families are struggling than ever before.
“We have long called for the Scottish Child Payment to be increased and extended to all children up to 16 and so it’s very encouraging to see the positive impact this is making, reaching more families and getting more cash into the pockets of people who need support the most.”
