Tackling stigma around social security

Survey shows stigma could be holding people back from seeking support

People may be missing out on social security support they are entitled to due to stigma around social security, new research shows.

Independent research commissioned by Social Security Scotland found that while nine in ten (91%) people agree anyone could need financial support when their circumstances change – four in ten (39%) say applying would make them feel less positive about themselves. This rises to almost half (48%) among 16 to 34-year-olds.

The survey also shows how negative portrayals could be fuelling this. Three quarters (75%) of people believe those who receive social security support are portrayed negatively by politicians and/or the media. Almost four in ten (39%) of people surveyed agreed people who receive social security are judged negatively by their family and friends.

Social Justice Secretary Shirley-Anne Somerville said: “Everyone should be able to access support without fear or shame, and these findings reinforce why we are delivering social security differently in Scotland — through a system rooted in dignity, fairness and respect.

“From the language we use to how we deliver our services – we designed our social security system based on feedback from people with lived experience. This has included using more compassionate language in letters, providing help in a format or language that best suits the individual and offering help with applications online, over the phone and in person. We all share responsibility for talking about social security with kindness – words matter.

“We’ll continue to work with clients and stakeholders to make further improvements and help break down the barriers that stop too many people getting the help they are entitled to.”

David Reilly, Communities and Networks Manager at Poverty Alliance added: “Our social security is a public good like the NHS – it’s there for everybody, especially those who need it most.

“There are 1.1 million people in Scotland who are struggling today on a low income – they have the same right to thrive as everybody else.

“But prejudice and negative stereotypes, often starting in our media and politics, then trickling down into our own communities and families – this unfair judgement can hold people back from reaching out and claiming what they’re entitled to – sometimes to the point of starvation and destitution. That’s simply wrong.

“Together, we can stand up for each other and reclaim the idea of social security as a basic human right, and a foundation that allows people to build better futures for themselves and their households.”

Karen Wylie, Policy and Participation Manager at Glasgow Disability Alliance (GDA) added: “GDA hears from our members that disability benefits are a lifeline not a luxury for disabled people.

“In our survey conducted in October 2025, we heard that stigma played a significant, prohibitive role in how and when people apply for benefits.

“Our members call for a change in narrative around social security so that it’s seen as a human right that not only covers the basics but also covers the additional costs of being disabled and enables people to live full and participative lives with choice and control.” 

Inspiring Scotland: Seven campaigns receive funding to drive social change 

Seven organisations have been selected to receive funding for campaigning projects aimed at improving the lives of people in Scotland.  

Covering a wide range of issues from access to health checks for disabled people to helping older people connect with their communities, these projects will lay the essential groundwork and build momentum for larger campaigns.  

Celia Tennant, Chief Executive of Inspiring Scotland, said: “Achieving long term, systemic change requires sustained effort and commitment. And while there is no shortage of people with the required passion and good ideas, funding for the crucial early stages of social justice campaigns is often limited. 

“Our goal was to support those with a clear vision, deep knowledge of the issues, and confidence in building larger campaigns, but requiring resources to explore ideas, gather evidence, and test approaches for maximum impact.” 

For this funding call, we partnered with Changing Ideas, an organisation with a strong track record of supporting campaigners to tackle social injustices in the UK and worldwide, and we’re excited to bring their experience and investment to Scotland. 

David Graham, founder of Changing Ideas, said: “We are delighted to fund charities and groups working for change across the environment, childcare, women’s and girls’ rights, and more.

“We see this as the first step in building momentum for wider systemic change, and we are excited by what our partners will go on to achieve.” 

Although this call focused on supporting a small number of projects, we were overwhelmed by nearly 100 applications, clearly demonstrating the strong appetite for campaigning in Scotland. 

We wish all those who weren’t selected best of luck in their efforts. 

After careful consideration and interviews with shortlisted applicants, the following seven projects were selected for funding: 

  1. Children First: £10,000 to progress their campaign against online harm to children and young people.  
  2. Coastal Communities Network: £10,000 to campaign for better access to information on water quality, increased centralised water testing, and improved access to community water testing equipment.  
  3. Enable Scotland: £9,928 to support people with learning disabilities in leading local and national campaigns to improve access to regular health checks.  
  4. Vintage Vibes: £10,000 to campaign against isolation, declining confidence and stigma surrounding ageing, and help older people feel valued and sure of their place in their community.  
  5. YWCA Young Women in Scotland: £9,983 to run a Scotland-specific campaign addressing digital violence against women and girls (VAWG), led by young women themselves.  
  6. The Motherhood Plan – Pregnant then Screwed: £10,000 to undertake the groundwork for a large Scotland-wide campaign that secures bold, credible childcare commitments from MSPs and holds the next Scottish Government to account.   
  7. Parenting Across Scotland: £8,600 to co-ordinate a campaign group with other children and families organisations to campaign for a Scottish hobby model to address the current inequity in hobby provision in Scotland.

Amy Woodhouse from Parenting Across Scotland explains how the funding is going to help the organisation realise their ambition for all children and young people in Scotland to have access to a hobby of their choice: “Hobbies are brilliant for so many reasons – they help children develop new skills, make friends and boost confidence.

“They can provide solace when times are tough and offer positive spaces for children to grow and develop. They should be a part of every childhood, but sadly they’re not. Cost, accessibility, lack of choice, transport difficulties and long waiting lists all prevent children from taking part. 

“The solutions are possible, but we need a co-ordinated national approach to really make progress. Support from the Ideas for Change fund will help us to build momentum behind our hobbies campaign and ensure that all children and young people, regardless of their circumstances, can benefit.

“We are very grateful to Inspiring Scotland and Changing Ideas for this award.”

A spokesperson for Vintage Vibes said: “We are delighted to be selected by Inspiring Scotland as one of seven fantastic organisations to run a campaign to improve the lives of Scottish people in 2026.

“Our campaign will launch later this year, building on our highly acclaimed Ten Years Bold campaign, and will aim to spread empowerment in older people across Scotland, tackling ageism and challenging stigmas. We can’t wait to start!”

Inspiring Scotland are proud to partner with Changing Ideas and the seven funded organisations, and look forward to supporting their efforts and sharing updates as their campaigns progress.

Gandhian Ethos echoed in Scottish Parliament

Peace Society Celebrates Legacy and Progress

On 29th May 2025, the Gandhian Peace Society, under the leadership of General Secretary Dhruva Kumar, convened a landmark event at the Fleming Room of the Scottish Parliament in Edinburgh.

In an inspiring convergence of values and voices, the Fleming Room at the Scottish Parliament became a sanctuary of peace, non-violence, and unity as the Gandhian Peace Society, led by General Secretary Dhruva Kumar, hosted a landmark event celebrating Mahatma Gandhi’s enduring legacy.

The occasion marked a reflection on Gandhian values but also a celebration of a historic milestone: the first-ever motion passed in Scotland against Hinduphobia, community cohesion, unity, and philanthropy works.

A significant highlight of the event was the unanimous appreciation of the Gandhian Peace Society’s role in building intercultural bridges and promoting peace.

It was attended by cross-party parliamentarians, diplomats, and community leaders, the event underscored the resonance of Gandhian ethics in Scotland’s pursuit of social justice and self-determination. Scottish Parliamentarians, speaking from across party lines, endorsed the relevance of Gandhian principles in today’s turbulent global climate.

“In these divisive times, the teachings of Gandhi offer a path not just to peace, but to purpose,”

The Fleming Room, a space typically reserved for parliamentary committee discussions, transformed into a forum for intercultural solidarity.

The Gandhian Society’s event drew MSPs from the Alba Party, SNP, Labour, and Unionist factions, alongside representatives from the Indian Consulate, the French Consulate, the African Consulate, and members of the House of Lords, as well as very high-profile dignitaries across the UK.

This diverse assembly reflected the universal applicability of Gandhi’s teachings, particularly in a nation navigating the complexities of independence aspirations and multicultural cohesion.

General Secretary Dhruva Kumar delivered a rousing address outlining the Society’s initiatives in promoting social unity, mutual respect, and constructive non-violence.

“Gandhiji’s values are not relics of the past but blueprints for a just and inclusive society. In the Scottish aspiration for independence, there lies a parallel quest for dignity and self-determination that echoes Gandhi’s dream for India,” Kumar said.

Dhruva Kumar, a scholar, educationist-turned-activist, political figure and former Alba Party parliamentary candidate, framed the motion as a testament to Gandhi’s relevance in modern governance.

“Non-violence is not passive acceptance but active resistance to injustice,” he asserted, drawing parallels between India’s independence struggle and Scotland’s constitutional ambitions.

His address highlighted how Gandhian principles, decentralised governance, economic equity, and social harmony align with Scotland’s vision of an inclusive, self-determined future.

The Gandhian Society’s advocacy extends beyond legislative change.

“I was honoured to be invited and say a few words at an award ceremony at the Scottish Parliament organised by the Gandhian Society to honour the work done, said Christian Albuisson, Conseiller des Français de l’Etranger.

“I was glad to have the opportunity of meeting people of goodwill from so many different backgrounds and to discover the work done by the society. Let’s work together for a better world!”

The 29th May event transcended ceremonial significance, crystallising a broader movement for equity.

As Scotland contends with independence debates and societal fractures, the Society’s fusion of Gandhian philosophy and pragmatic policy offers a cohesive framework. The true measure of progress, as Kumar noted, lies in “translating parliamentary applause into palpable change”, a task requiring sustained collaboration across political, cultural, and economic spheres.

In the spirit of Gandhi’s satyagraha (truth force), Scotland’s journey toward inclusivity and self-determination continues, guided by the conviction that justice, much like independence, is not bestowed but built.”

Dhruva Kumar

General Secretary, Gandhian Peace Society

Holyrood: Autumn Statement benefit changes ‘deeply concerning’

Social Justice Secretary writes to DWP on work capability announcements

Changes to work capability assessments announced in the Autumn Statement are ‘deeply concerning’ and could mean people receive less support based on a change of criteria rather than a change in their health, Social Justice Secretary Shirley-Anne Somerville has said.

Writing to DWP Secretary Mel Stride, Ms Somerville highlighted how the Scottish Government has taken a different approach with its social security system being based on treating people with fairness, dignity and respect.

Ms Somerville said: “I remain deeply concerned about the changes to the activities and descriptors for ‘getting about’ for Limited Capability for Work, and the mobilising and substantial risk criteria for limited capability for work-related activity.

“The changes you are proposing, including the extension of the sanctions regime, will have very significant additional impact on some of the most vulnerable people in our communities who need our support most.

“In Scotland, we have taken a different approach to devolved employability support; our services remain voluntary, and we want the support we provide to be seen as an opportunity, not a threat, with fairness, dignity and respect at its heart.

“In delivering our first devolved employability service, Fair Start Scotland, Scottish Government officials had a close working relationship with Job Centre Plus to ensure we were collectively working to provide support for the people of Scotland.”

UK Autumn Statement Back to Work Plan: Letter to UK Government

NEVER GIVE UP: Free talk about community activism in Greater Pilton

The story of North Edinburgh’s fight for social justice goes up the toon!

Join Edinburgh Museums for a talk with Lynn McCabe from Royston and Wardieburn Community Centre and Willie Black a passionate local activist from North Edinburgh.

North Edinburgh has been a hotbed of community activism for decades. ‘Never Give Up’, was a book produced by North Edinburgh Social History Group in 2011 – a panoramic account of community activism in North Edinburgh, highlighting the previously largely ignored and barely mentioned community areas of Pilton, Drylaw, Royston, Wardieburn, Granton and Muirhouse.

Lynn McCabe reflects on how this publication is still deeply relevant and Willie Black talks about North Edinburgh today, and shares positive stories from this vibrant and resilient Edinburgh community.

Lynn and Willie’s NEVER GIVE UP talk takes place on 14 February – Valentine’s Day – at the City Art Centre at 2pm but you can book your free tickets NOW

https://online1.venpos.net/ConsumerSite/VisitDateTime?LID=548&PID=2c0db03f-057f-4cb3-b76f-138dfa22e01f&LNG=en&VD=2023-02-14T00%3A00%3A00

Edinburgh Museums tweeted:

‘We are delighted to be involving North #Edinburgh Communities at the heart of our public events programmes for our Paul Duke Photography exhibition. This talk is by Lynn from

@RoystonWardieCC and Willie a well-known local activist. FREE

https://edinburghmuseums.org.uk/whats-on/never-give

Scottish Government hails more than 1,000 Housing First tenancies

Settled homes for people with complex needs

Councils have now provided more than 1,000 Housing First tenancies across Scotland, helping tackle homelessness by offering settled homes to those with multiple and complex needs.

Housing First is aimed at people with high support needs – such as alcohol or drug dependency or significant mental health problems – who are experiencing homelessness. It provides them with settled housing and intensive, individually tailored support.

The Scottish Government has invested £5.5 million since 2019 in the Housing First pathfinder programme, which has worked to set up Housing First schemes in areas with the most people sleeping rough or at risk of doing so. This is part of a £52.5 million investment in rapid rehousing, aiming to ensure people spend the shortest amount of time possible in temporary accommodation, giving them a settled place to live as soon as appropriate.

Social Justice Secretary Shona Robison said: “We know that providing long-term housing to people experiencing homelessness is crucial to helping them rebuild their lives, which is why we’re investing £52.5 million in projects that move people on from temporary accommodation as soon as possible.

“Housing First is a key part of that, aimed at people with multiple and complex needs – be that addiction, mental ill health or repeated interactions with the justice system.

“The best way to reduce the number of households in temporary accommodation is to stop homelessness from happening in the first place, which is why we are consulting on plans to place legal duties on public bodies to prevent people losing their homes. This stems from the principle that preventing homelessness should be a shared public responsibility.”

Commitee inquiries expose ‘deep-rooted problems’ in justice sector

The Scottish Parliament’s Criminal Justice Committee is detailing some of the short- and long-term changes it wants to see made in the Scottish justice sector in a new report.

Following a series of hearings looking at justice issues including:

• the impact of COVID on the sector,
• courts,
• prisons and prison reform,
• victims’ rights and support,
• violence against women and girls,
• youth offending, community justice solutions and alternatives to custody,
• legal aid, and
• the misuse of drugs and the criminal justice system,

the Committee is setting out the actions it wants to see taken to improve outcomes in these areas, and attempting to find solutions to some of the stubborn problems in the system.

Among the more than 60 actions it has set out for the Scottish Government and its partner agencies such as the prison service, courts and prosecutors are:

• Improving prisons and reducing reoffending, including by:
– reintroducing the Throughcare scheme for those leaving custody,
– Ensuring under-18s are in secure care rather than HMPYOI Polmont,
– tackling the high levels of drugs and the influence of serious and organised crime groups in jails, and
– giving more access to fresh air and purposeful activity for those in prison.

• Improving support for victims and witnesses, including by:
– Reviewing the Victim Notification Scheme, including assessing whether it may be inadvertently retraumatising victims with unexpected contact;
– Providing those alleging a sexual offence with of a single trauma-informed source of contact from reporting until the conclusion of legal proceedings;
– changing court buildings to make them less traumatising places for victims and witnesses (e.g. by unexpectedly encountering the accused).

• Taking action to tackle Scotland’s high drug deaths rate:
– rapidly implementing the recommendations of the Scottish Drug Deaths Taskforce, some of which date from April 2020;
– Ensuring a co-ordinated approach from the justice, social justice and health sectors to fill the service gap between what is currently being provided to help those with a drug problem and what is needed.

The Committee has committed to regularly reviewing progress against these actions across the course of this Parliamentary session, and will ensure progress can be tracked publicly on the Committee’s web pages.

Committee Convener, Audrey Nicoll MSP, said: “Our inquiries into the Scottish justice sector have exposed once again many deep-rooted problems.

“We know these cannot be solved overnight and there are few easy solutions. However, our Committee is determined to see progress made in this parliamentary session.

“As a critical friend to the Scottish Government and its justice partners, we want them to use our recommendations to drive forward progress and implement changes.

“We believe we have set out a balanced and proportionate action plan which may go some way to improving the criminal justice sector.

“We’ll be taking stock of progress at regular intervals during the remainder of this parliamentary session.”

The full report, including the action plan, is attached.

Coming of Age: Edinburgh’s Just Festival celebrates 21st year with Bumper Programme

Free to attend programme online and at St. John’s Church, Princes Street from 6th – 30th August

Edinburgh’s social justice and human rights festival is coming of age this summer with its biggest event yet.

Among the headline offerings are a poignant new choral work, No Alleluias: A Requiem for 2020, specially commissioned to celebrate the festival’s 21st birthday and an online appearance by former Children’s Laureate Michael Rosen (below) who spent several weeks in intensive care after contracting Covid-19.

Both reflect on the extraordinary experiences faced during the past year and Rosen – “not dead yet,” he says – considers how we can emerge from the pandemic with a more equal future.

Originally established as the Festival of Spirituality and Peace, Just Festival celebrates humanity in all its differences and encourages the exploration of new perspectives in the hope of reducing religious, political and social intolerance.

Festival director Helen Trew says: “The last year has shattered many illusions and laid bare the inequality at the heart of our society.  So, as we come of age, it is time to put our shoulder to the wheel of a better, fairer, inclusive future for us all.”

Running from 6th – 30th August, the festival features a range of innovative events and art installations presented, through a blend of digital discussion and performance plus live audience event, in St John’s Church and the surrounding area.

The No Alleluias requiem, a mix of live and virtual choir,  was inspired by preacher and theologian Rev Dr Karen George Thompson and describes her experience of last Easter Sunday.

Having lost her father to Covid and been infected with the virus herself, she also saw her community suffer and found the uplifting Easter message replaced with melancholy.

The resulting choral work, composed by Anthony Hammond with lyrics by Robert Rae, is an extraordinarily moving piece and will help close this year’s festival.

The programme also includes:

  • a live installation of Peace Cranes when 140,000 origami birds will be positioned throughout St John’s Church as symbols of hope for inter-generational justice and a call for a solution to the nuclear and climate emergencies;
  • Photography under Siege, an exhibition of photographer Mahmoud al Khurd’s images of life in Gaza today and an evening of music and conversation with Northern Irish peace activist Tommy Sands.
  • And the Cabaret of Dangerous ideas returns this year, looking at issues including children’s access to nature and outdoor play, debating whether we need to-re-wild youngsters.

With the exception of the No Alleluias performance, all events are free to attend, although a donation is suggested to support the festival whose main sponsors this year are Elephants in Action, a part of ELE Global, with support from EventScotland, Scotland’s Events Recovery Fund and the Culture & Business Fund Scotland, managed by Arts & Business Scotland. 

Helen Foord, CEO and founder of ELE Global comments: “The team is delighted to be supporting Just Festival again, helping to celebrate 21 fantastic years.

“And we’re proud to be associated with an event whose values of tolerance and encouraging new ways of looking at the world are ever more important in these challenging times.”

Paul Bush OBE, Director of Events, said: “The Just Festival is a timely event that I am sure will spark engaging debate while offering a welcome return to in-person experiences for audiences alongside its impressive virtual programme and I am delighted that EventScotland has been able to support it through Scotland’s Events Recovery Fund.”

For more information visit https://www.just-festival.org

Righting a wrong: justice at last for Windrush generation

Members of the Windrush generation who arrived in the UK before 1973 will be eligible for free citizenship, the Home Secretary Amber Rudd announced yesterday.

The offer, which will be available to people from all Commonwealth countries, not just Caribbean nationals, will extend to individuals who have no current documentation, those who already have leave to remain and want to advance their status, and children of the Windrush generation.

The Home Secretary confirmed that a compensation scheme will be set up for individuals who have suffered loss or damage because of their inability to evidence their right to be in the UK and to access services. The Home Office will be engaging with stakeholders on the scope of the compensation on offer and appointing an independent adviser to oversee the scheme.

A new customer contact centre will be set up to make sure that anyone struggling to navigate the many different immigration routes can speak to a person and get appropriate advice. The centre will be staffed by experienced caseworkers who will offer expert advice and identify a systemic problem much more quickly in the future.

Home Secretary Amber Rudd said:

The contribution of the Windrush generation and their right to be in the UK is in no doubt and I deeply regret the situation that has arisen.

It is only right that the significant contribution the Windrush generation have made to the UK is recognised. That is why I want to ensure they can acquire the status they deserve – British citizenship – quickly, at no cost and with proactive assistance through the process. It is also why I want to make sure we set up a compensation scheme that works in the best interests of those affected.

I hope that the measures I announced today will begin to reassure people as to their position and their valued status in this country.

As well as not having to pay the fees associated with a citizenship application, people in these circumstances will not be required to pass the normal Knowledge of Language and Life in the UK test.

People who arrived in the country between 1973 and 1988 will also be supported to access the most suitable route to regularise their status. In order to establish which route is most suitable, people in this group will be able to take advantage of the new dedicated team which has been set up to help people confirm their status and will be given a decision on their application within 2 weeks of the necessary evidence being collected.

The new team has already successfully resolved 9 cases and made 84 appointments to issue documents to individuals who have been in touch with the team through the freephone helpline.

In addition, extra measures will be introduced to help those who arrived before 1973, spent their life in the UK and are now having difficulty returning either for a visit or to reside. The Home Office will help to facilitate their return on the most suitable route and waive any associated fees.

The Home Secretary’s statement to the House of Commons:

From the late 1940s to the early 1970s, many people came to this country from around the Commonwealth to make their lives here and help rebuild Britain after the war.

All members of this House will have seen the recent heartbreaking stories of individuals who have been in this country for decades struggling to navigate an immigration system in a way they never, ever should have been.

These people worked here for decades. In many cases they helped establish the National Health Service. They paid their taxes, enriched our culture. They feel British in all but legal status and this should never have been allowed to happen.

Both the Prime Minister and I have apologised to those affected and I am personally committed to resolving this situation with urgency and purpose.

Of course an apology is just the first step we need to take to put right the wrong these people have suffered, but before I get on to the steps we will be taking I want to explain how this situation has arisen.

The Immigration Act 1971 provided that those here before it came into force should be treated as having been given indefinite leave to enter or remain in the UK, as well as retaining a right of abode for certain Commonwealth citizens.

Although HMS Windrush docked in the Port of Tilbury in 1948, it is therefore everyone that arrived in the UK before 1973 who were given settlement rights and not required to get any specific documentation to prove these rights.

Since 1973 many of this Windrush generation would have obtained documentation confirming their status or would have applied for citizenship and then a British passport.

From the 1980s successive governments have introduced measures to combat illegal immigration. The first NHS treatment charges for overseas visitors and illegal migrants were introduced in 1982. Checks by employers on someone’s right to work were first introduced in 1997, measures on access to benefits in 1999, civil penalties for employing illegal migrants in 2008, and the most recent measures in the Immigration Acts of 2014 and 2016 introduced checks by landlords before property is rented and checks by banks on account holders.

The public expects us to enforce the immigration rules approved by Parliament as a matter of fairness for those who abide by the rules.

And I’m personally committed to tackling illegal migration because I have seen in this job the terrible impact has on some of the most vulnerable in our society.

But these steps intended to combat illegal migration have had an unintended, and sometimes devastating, impact on people from the Windrush generation, who are here legally, but have struggled to get the documentation to prove their status. This is a failure by successive governments to ensure these individuals have the documentation they need and this is why we must urgently put it right.

Because it’s abundantly clear that everyone considers people who came in the Windrush generation to be British. But under the current rules this is not the case. Some people will just have indefinite leave to remain, which means they cannot leave the UK for more than 2 years and are not eligible for a British passport.

This is the main reason we’ve seen the distressing stories of people leaving the UK over a decade ago and not being able to re-enter.

So I want to enable the Windrush generation to acquire the status that they deserve – British citizenship – quickly, at no cost and with proactive assistance through the process.

First, I will waive the citizenship fee for anyone in the Windrush generation who wishes to apply for citizenship. This applies to those who have no current documentation, and also to those who have it.

Second, I will waive the requirement to carry out a Knowledge of Language and Life in the UK test.

Third, the children of the Windrush generation who are in the UK will in most cases are British citizens. However, where that is not the case and they need to apply for naturalisation, I shall waive the fee.

Fourth, I will ensure that those who made their lives here but have now retired to their country of origin, are able to come back to the UK. Again, I will waive the cost of any fees associated with this process and will work with our embassies and High Commissions to make sure people can easily access this offer.

In effect this means anyone from the Windrush generation who now wants to become a British citizen will be able to do so.

And this builds on the steps that I have already taken.

On 16 April, I established a taskforce in my Department to make immediate arrangements to help those who needed it. This included setting up a helpline to get in touch with the Home Office. And let me be quite clear, this helpline and the information shared will not be used to remove people from the country. Its purpose is to help and support.

We have successfully resolved 9 cases so far and made 84 appointments to issue documents.

My officials are helping those concerned to prove their residence and they are taking a proactive and generous approach so they can easily establish their rights.

We do not need to see definitive documentary proof of date of entry or of continuous residence. This is why the debate about registration slips and landing cards is misleading. Instead the caseworker will make a judgement based on all the circumstances of the case and on the balance of probabilities.

Previously the burden of proof on some of the Windrush generation to evidence their legal rights was too much on the individual. And now we are working with this group in a much more proactive and personable way in order to help them.

We were too slow to realise there was a group of people that needed to be treated differently. And the system was too bureaucratic when these people were in touch.

The Home Office is a great department of state. It works tirelessly to keep us safe and protect us. It takes millions of decisions each year that profoundly affects peoples’ lives. And for the most part it gets these right.

But recent events have shown that we need to give a human face to how we work and exercise greater discretion where and when it is justified.

That’s why going forward I will be establishing a new customer contact centre, so anyone who is struggling to navigate the many different immigration routes can speak to a person and get the appropriate advice.

This will be staffed by experienced caseworkers who will offer expert advice and identify a systemic problem much more quickly in the future.

I will also be putting in place 50 senior caseworkers across the country to ensure where more junior members of staff are unsure about a decision they can speak to someone with experience to ensure discretion is properly exercised.

There has also been much concern about whether the Home Office has wrongly deported anyone from the Windrush generation.

The 1971 Immigration Act provides protection for this group if they have lived here for more than five years if they arrived in the country before 1973.

And I am now checking all Home Office records going back to 2002 to verify that no one has been deported, in breach of this policy.

This is a complex piece of work that involves manually checking thousands of records.

So far, 4,200 records have been reviewed out of nearly 8000, which date back to 2002, and no cases have been identified which breach the protection granted under the 1971 Act.

This is an ongoing piece of work and I want to be absolutely certain of the facts before I draw any conclusions. I will ensure the House is informed of any updates and I intend to have this data independently audited once my department has completed its work to ensure transparency.

Mr Speaker, it was never the intention that the Windrush generation should be disadvantaged by measures put in place to tackle illegal migration.

I am putting additional safeguards in place to ensure this will no longer happen, regardless of whether they have documentation or not.

As well as ensuring the Home Office does not target action against someone who is part of the Windrush generation, I will also put in place greater protection for landlords, employers and others conducting checks in order to ensure we are not denying work, housing, benefits and services to this group.

These measures will be kept carefully under review and I don’t rule out further changes if they are needed.

Now I will turn to the issue of compensation.

As I said earlier, an apology is just the first step we need to take to put right these wrongs. The next and most important task is to get those affected the documents they need. But we also do need to address the issue of compensation.

Every individual case is painful to hear. But so much more painful, often harrowing for the people involved. These are not numbers but people with families, responsibilities, homes and I appreciate that.

The state has let these people down. Travel documents denied, exclusions from returning to the UK, benefits cut, even threats of removal. This, to a group of people who came to help build this country. People who should be thanked.

This has happened for some time. I will put this right and where people have suffered loss, they will be compensated.

The Home Office will be setting up a new scheme to deliver this which will be run by an independent person.

I will set out further details around its scope and how people will be able to access it in the coming weeks.

Mr Speaker, I am also aware that some of those individual cases that have come to light recently relate not to the Windrush generation, but to people who came to the UK after 1 January 1973.

These people should have documentation to confirm their right to be here.

But I recognise some have spent many years here and will face similar issues in documenting their rights after so many years in this country.

Given people who have been here for more than 20 years will usually go on a 10 year route to settlement, I am ensuring that people who arrived after 1973 but before 1988 can also access the Windrush taskforce so they can access the support and assistance needed to establish their claim to be here legally.

I will consider further, in the light of the cases that come forward, whether any policy changes are needed to deal fairly with these cases.

Mr Speaker I’ve set out urgent measures to help the Windrush generation documents their rights, how this Government intends to offer them greater rights than they currently enjoy, how we will compensate people for the hardship they have endured and the steps I will be taking to ensure that this never happens again. None of this can undo the pain already endured, but I hope it demonstrates this Government’s commitment to put these wrongs right going forward.

Theresa May: Making Britain better for everyone

Prime Minister: “We must make life easier for the majority of people in this country who just about manage”

theresa may

The Prime Minister will today reaffirm her commitment to pursue a bold programme of social reform, chairing a new Cabinet committee focused on making Britain better for everyone, not just the privileged few. Continue reading Theresa May: Making Britain better for everyone