Police appeal following local bogus caller incidents

Police are continuing enquiries and appealing for information following several bogus caller incidents in North West Edinburgh in the last few days:

1. Around 3.45 pm on Tuesday, 30 June, two men called at an elderly woman’s home in Easter Drylaw Drive. The woman paid a three figure sum for landscaping work to be carried out however the men left in a car and did not return. .

2. Around 11.30 am on Wednesday, 1 July, two men called at a house in Cramond Park stating they were there to carry out work. It was established it wasn’t prearranged work and they were asked to leave. They were driving a white van.

3. Around 1.15 pm on Thursday, 2 July, a man called at an address in Craigs Avenue offering to carry out gardening and landscaping work. The man wanted to carry out the work immediately for cash and left when the occupier refused.

Detective Sergeant Dougal Begg at Corstorphine CID said: “This type of crime is despicable and is often targeted at the elderly and vulnerable in our communities. At this time we are trying to establish whether any of these incidents are linked.

“I urge members of the public to be on guard if someone turns up unexpectedly at their home offering to carry out work, especially work that they don’t believe is required.

“Ask for identification and/or a business card so that you can make the necessary checks for verification, don’t be afraid to say no and don’t be embarrassed as genuine callers expect you to be careful.

“If you’re not sure, don’t answer the door and report the incident to police.”

Anyone who has any information relating to the above incidents or anyone who has concerns or feels that they have been a victim of a bogus crime or scam caller should contact police via telephone number 101.

Face coverings to be mandatory in Scotland’s shops

Final Phase 2 measures confirmed

Provisions to allow children to play outdoors with friends, the introduction of exemptions to the 2 metre physical distancing rule and mandatory use of face coverings in retail settings from Phase 3 are among measures announced by First Minister Nicola Sturgeon yesterday.

From today, children aged 11 and under will be able to play outdoors, without physical distancing, in groups of up to eight and of no more than two other households.

Children aged 12 to 17 are asked to continue to physically distance but can meet in groups of up to eight outdoors and no more than two other households at a time.

There will be no limit placed on the total number of households children can meet in one day, enabling siblings to meet separate groups or friends, or to meet groups in addition to those their parents or carers may take part in.

The five mile limit for leisure travel will be lifted for the majority of the country from today (Friday, 3 July) as will restrictions on self-catering, self-contained accommodation.

The First Minister also confirmed that outdoor hospitality will be able to start trading from Monday 6 July, in line with indicative dates previously set out.

Following the successful introduction of mandatory face coverings on public transport, the measure will be extended to include retail settings from Friday, 10 July, in line with expected changes to other lockdown measures on that date.

The First Minister also announced the outcome of a review of the evidence on the 2 metre social distancing rule. Advice from the COVID-19 Advisory Group makes clear that the fundamental science around distance and transmission remains unchanged and that risk increases with proximity to an infected individual.

As such, the Scottish Government will retain 2 metres as the default physical distancing requirement for Phase 3 but introduce exceptions to this requirement if practicable mitigating measures can be implemented.

Settings and sectors considered appropriate for exceptions, pending agreed mitigations, are: public transport; outdoor hospitality; indoor hospitality; and retail. There will be no exemptions prior to the move to Phase 3.

Announcing the changes, the First Minister said: “As we move further out of lockdown, some rules will become more targeted and, as such, a bit more complicated.

“However, the basic foundation principles and hygiene measures remain as important as ever – each and every one of us must strike the right balance in order to keep the momentum of lifting lockdown going while protecting the progress made. What we are witnessing across the country is a sharp reminder just how highly infectious COVID-19 is, and how vital it is that we proceed with care and caution.  

“That said, please take advantage of the fact that some rules are changing. Get out and about a bit more if you can and are able. Support your local businesses where possible – shops, outdoor hospitality and self-catering accommodation are beginning to reopen, travel distance restrictions are being lifted, and we are actively exploring further measures we can introduce – such as face coverings and 2 metre rule exemptions – that can get our economy safely back up and running even quicker.

“If you are ever in doubt, please remember our key guidance – the FACTS: face coverings should be worn in enclosed spaces; avoid crowded areas; clean your hands and hard surfaces regularly and thoroughly; 2 metre distancing remains in place; self-isolate, and book a test immediately, if you have symptoms of COVID-19.”

ScotRail reports that since the wearing of face coverings was made mandatory on Monday 22, June, around 90 per cent of customers have followed the guidance to keep themselves and others safe.

Route Map physical distancing approach

Scottish Government route map

The First Minister’s statement

“What will we do without you Xander?”

Police in Edinburgh have confirmed the identity of the toddler who died following a crash in Morningside.

Xander Irvine (3) suffered fatal injuries following the collision when he was struck by a car travelling on Morningside Road around 2.30pm on Tuesday (30 June).

Xander Irvine

In a statement released through Police Scotland, the family said: “Xander Paul Thomas Irvine, 3-years old, was out for a walk in Morningside with his mother on Tuesday afternoon when a tragic accident occurred.

“Xander was a very happy, bubbly, intelligent little boy who was very dearly loved by his parents Victoria and Paul. Xander was a real chatterbox who just loved books, playing with all sorts of vehicles and his Lego. He really enjoyed life and he enriched the lives of everyone he met.

“Victoria and Paul are devastated and feel as if their hearts have been ripped out. Xander will be so very sorely missed by them both and all his family and friends in Scotland and Northern Ireland.

“His parents would like to thank the paramedics, police, the fire and rescue service and members of the public for their help at the scene of the accident. Also, thank you to all the hospital staff and the police liaison for their help and to the public for their support to both Victoria and Paul and their families.

“What will we do without you Xander?”

Inspector Roger Park of Edinburgh City Road Policing Unit said: “Our thoughts remain with the family of Xander at this incredibly difficult time.

“Enquiries into the crash are ongoing, a full forensic collision investigation was carried out at the time and officers continue to look at CCTV and dash-cam footage as well as tracing and speaking to witnesses who have come forward.

“The 37-year-old pedestrian, Xander’s mother, also injured in the incident has now been discharged from hospital following treatment.

“I can also confirm that the driver of the Red Kia, a 91-year-old woman, was uninjured.

“I wish to express my sincere thanks to the members of the public who intervened and assisted in the immediate aftermath of this tragic incident and to the police and other Emergency Services who were on the scene.

“Finally, I would like to reiterate my request to respect the privacy of all those involved and allow them to, in some way, come to terms with what has happened.”

We’re all going on a summer holiday?

England lifts selfisolation for lower risk countries in time for the holidays

  • Passengers returning to or visiting England from certain destinations – Germany, France, Spain and Italy – will no longer need to self-isolate on arrival from 10 July. More countries will be added to the list later today
  • Foreign & Commonwealth Office (FCO) will set out exemptions for a number of destinations from its global advisory against ‘all but essential’ international travel, with changes coming into effect on 4 July.
  • All passengers, except those on a small list of exemptions, will still be required to provide contact information on arrival in the UK.
  • Scotland, Wales and Northern Ireland have not yet decided their own arrangements.

Passengers returning or visiting from certain destinations which pose a reduced risk to the public health of UK citizens, including Spain and Italy, will no longer need to self-isolate when arriving in England, Transport Secretary Grant Shapps will set out today (Friday 3 July).

The Scottish Government is yet to make a decision on whether to relax travel restrictions.

The new measures will come into force from 10 July, meaning that people arriving from selected destinations will be able to enter England without needing to self-isolate, unless they have been in or transited through non-exempt countries in the preceding 14 days.

A risk assessment has been conducted by the Joint Biosecurity Centre, in close consultation with Public Health England and the Chief Medical Officer. The assessment draws on a range of factors including the prevalence of coronavirus, the numbers of new cases and potential trajectory of the disease in that destination.

The list of countries will be published later today. A number of countries will be exempted from the requirement for passengers arriving into England to self-isolate for 14 days. All passengers, except those on a small list of exemptions, will still be required to provide contact information on arrival in the UK.

The Government’s expectation is that a number of the exempted countries will also not require arrivals from the UK to self-isolate. This will mean that holidaymakers travelling to and from certain destinations will not need to self-isolate on either leg of their journey.

The exempted countries and territories will be kept under constant review, so that if the health risks increase self-isolation measures can be re-introduced to help stop the spread of the disease into England.

The Foreign & Commonwealth Office (FCO) has also updated its global advisory against ‘all but essential’ international travel to exempt certain destinations that no longer pose an unacceptably high risk of COVID-19.

When planning holidays or overseas travel, people should therefore check the latest FCO travel advice on gov.uk, including whether there are any self-isolation measures in place for their outbound or return journey.

If the country or territory they are visiting is exempt, they will not have to self-isolate on their return to England. Passengers should also stay alert to any changes to local public health measures while they are travelling, including by subscribing to FCO Travel Advice updates. 

The Government continues to work closely with international partners around the world to discuss arrangements for travellers arriving from the UK and will continue this engagement ahead of the changes coming into force.

Transport Secretary Grant Shapps said: “Today marks the next step in carefully reopening our great nation. Whether you are a holidaymaker ready to travel abroad or a business eager to open your doors again, this is good news for British people and great news for British businesses.

“The entire nation has worked tirelessly to get to this stage, therefore safety must remain our watch word and we will not hesitate to move quickly to protect ourselves if infection rates rise in countries we are reconnecting with.”

The FCO’s Travel Advice is based on an assessment of a range of factors that could present risks to British nationals when abroad, using different criteria to the list of countries exempted from self-isolation measures.

It is based on a range of factors including epidemiological risks, capacity of local healthcare systems, transport options and law and order. These Travel Advice exemptions will come into effect on 4 July and will be kept under review.

All passengers, except those on a small list of exemptions, will still be required to provide contact information on arrival in the UK, including details of countries or territories they have been in or through during the previous 14 days. Existing public health advice on hand hygiene, face coverings, and social distancing must also be followed.

The exemptions from self-isolation apply to all modes of international transport, including sea and international rail routes as well as flights.

The Devolved Administrations will set out their own approach to exemptions, and so passengers returning to Scotland, Wales and Northern Ireland should ensure they follow the laws and guidance which applies there.

Briggs: NHS Lothian Covid-19 funding fears

In May, the NHS Lothian Local Mobilisation Plan (LMP) forecast additional costs of £149.8m associated with the COVID-19 response across the Board and four HSCPs (health and social care partnerships). Of this, £71m is anticipated in the four months to the end of July.

Scottish Conservative Health Spokesperson, Miles Briggs, said: “NHS Lothian was facing significant financial challenges before Covid-19 struck and now these financial challenges are even greater.

“SNP Ministers must ensure that health boards are properly funded to deliver essential health services during this public health crisis and have appropriate measures in place.

“The poor management of NHS Boards by consecutive SNP Health Secretaries has meant that NHS Scotland was not in as strong a position as we should have been to deal with this crisis.

“Waiting times for operations are going to be longer in all health boards and I do not have confidence that SNP Ministers will be able get on top of these long treatment waiting times.”

Astronaut Tim Peake joins Skyrora advisory board

Tim Peake will be supporting Skyrora in becoming the UK’s premier and principal company for commercial rocket launches


Edinburgh-based space rocket company Skyrora has announced the addition of British astronaut Tim Peake to its advisory board.

The experience Tim has gained as a European Space Agency astronaut, former International Space Station (ISS) crew member, and British Army Air Corps officer will be invaluable to Skyrora as the company continues its development of the Skyrora XL rocket for providing orbital launches by 2023.

Skyrora has already shown themselves as a leader within the UK space race with a recent full ground test of its second largest launch vehicle, making the UK effectively launch ready.

The ground test, the first in the UK since the Black Arrow Programme  50 years ago, was followed by Skyrora last month successfully launching its Skylark Nano rocket – the first of its kind to take place in Shetland.

Volodymyr Levykin, chief executive officer at Skyrora said: “I couldn’t be more excited with Tim joining our advisory board. Tim’s knowledge, insight, and vast experience in the space industry will boost Skyrora’s efforts to become the UK’s premier and principal company for commercial rocket launches.

“Tim has been at the forefront of the space industry for years. His level of expertise will help us to gain more insight into the rapidly evolving UK space industry and sustain our rapid growth and development.

“As the UK space industry continues to grow rapidly, we must all work together and combine our multidisciplinary efforts to achieve capturing 10 percent of the global space market by 2030, as targeted by the UK government”.

Tim Peake said: “I’m delighted to be joining Skyrora’s Advisory Board and helping to support their efforts to develop a commercial rocket launch capability.

“The UK is well placed to become a key player in meeting the increasing need for small satellite launch opportunities and Skyrora’s innovative ideas and rapid pace of development make them an extremely exciting company to be working with.”

After a successful 17-year career in the military and aeronautical industry, Tim Peake joined the European Space Agency astronaut training programme in 2009 and took part in missions such as the ESA CAVES and NEEMO 16.

Following Tim’s successful six-month trip to the ISS managing scientific experiments for hundreds of researchers on Earth from December 2015 to June 2016, Tim led a UK countrywide tour to promote his ISS Principia mission to the younger generation.

Tim saw this as a unique opportunity to engage with students and teach them about the science and engineering behind human spaceflight. This created an educational outreach programme of more than 30 projects, engaging and inspiring more than two million school children across 10,000 schools, which is equivalent to around 15% of all school children and one in three schools in the UK.

Tim will continue with his engagement as a highly distinguished and much loved ambassador. In honour of his achievements, he was appointed Companion of the Order of St Michael and St George by Queen Elizabeth II in June 2016.

He was also awarded the Royal Academy of Engineering’s prestigious Rooke Award in recognition of going above and beyond, promoting engineering and space to the younger generation.

Airline refunds: ‘marked improvement’, says CAA

The UK Civil Aviation Authority is reviewing the refund policies of all UK airlines, as well as a number of international airlines that operate flights to and from the UK. The review began in May and is considering how airlines are handling refunds for flight-only bookings during the coronavirus pandemic.

We have published guidance and advice for both industry and consumers on this important issue throughout the COVID crisis. We support airlines offering vouchers and rebooking alternatives where it makes sense for the consumer, but we have reiterated to airlines that they must provide cash refunds to passengers who request this where a flight has been cancelled. 

We do not expect airlines to systematically deny consumers their right to a refund, and our review is considering whether any further action needs to be taken to protect consumer rights.

Airline Performance

Of the eighteen airlines contacted, all have engaged with us on the issues that we have raised, and all have confirmed to us that they are now paying refunds. We have grouped airlines by performance in three categories:

1.      Acceptable performance

2.      Requiring transparency improvements

3.      Requiring processing time improvements

Acceptable performance

Through our review we have identified a selection of airlines that are paying refunds quickly and that do not have a sizeable backlog of refund requests. While regulations state that refunds should be paid within seven days of the request, we understand that there are operational challenges that airlines are facing in the current circumstances that make this very challenging to meet.

We will continue to monitor the performance of these airlines, but as things stand we do not expect further work to be required unless there is a material change in performance. 

Requiring transparency improvements

Our review has identified a second group that, based on passenger complaints, did not appear to be providing refunds at all. Having engaged with these airlines, the Civil Aviation Authority can now confirm that these airlines are all paying refunds.

A number of airlines have now introduced new systems for processing refunds. More work remains to be done by this group of airlines to make it clear to passengers that they are entitled to a refund and show that there is a straightforward process for claiming it. 

We will allow these airlines a short period to make the necessary improvements before we reach a definitive view on their performance.

Requiring processing time improvements

Our review has identified a third group of airlines which have substantial backlogs of refund claims and which, in our view, are taking too long to process refunds.  

This group includes some major carriers with large backlogs of refund requests extending to many months. The Civil Aviation Authority has asked these airlines to provide commitments that they will speed up refund processing timescales. 

We have received responses from a number of airlines agreeing to this request. We will assess the suitability of these commitments and, should we accept them, we will monitor the airlines’ performance against them. If performance does not improve in line with the commitments, the Civil Aviation Authority will not hesitate to take enforcement action.

Conclusion

This is the first update the Civil Aviation Authority has provided on its review of airline refund practices. We intend to publish a further, more detailed update later this month.

Only a minority group of airlines have been consistently providing consumers with refunds in an acceptable timeframe, however we have noted a marked improvement across most airlines since our review commenced. We expect this direction of travel to be maintained.

Rory Boland, Editor of Which? Travel, said: “This update from the regulator confirms what we have been highlighting to it for months – that airlines are continuing to disregard the law and withhold huge sums of money from their passengers during a time that has placed incredible stress on people’s financial and emotional wellbeing.

“The time for monitoring and performance reviews has long passed. Airlines have been breaking the law on refunds for months, and to delay action for any longer goes against the regulator’s claims to be on the side of consumers.

“We need to see urgent enforcement action to hold airlines to account, set a higher standard for the months ahead, and demonstrate that there are real consequences to breaking the law on refunds.”

Police thank public for survey responses

We Asked, You Said, We did. In April 2020 Police Scotland refreshed its local police survey to gather views of the public and communities of Scotland.

The survey is open throughout the year to help us identify and understand people’s opinion of their local police service, and any concerns about their safety and wellbeing in their area.

Your feedback makes sure that our approaches to policing, including how we’re managing the Coronavirus pandemic, are relevant and support the communities we serve.

You Said

We received a strong level of public confidence in Scottish policing and support for the approach to policing the pandemic in Scotland.

Confidence in policing has increased significantly, by 20%, compared to before the Coronavirus lockdown. Around two-thirds of people have confidence in their local police. Public confidence is high across all 13 local police divisions. A strong majority of responses from all divisions said that the police are friendly and approachable.

Public opinion on the approach to policing Coronavirus pandemic:

  • I fully support the approach taken by the Police – 47%
  • The Police should take tougher action to ensure public compliance – 36%
  • I support the approach taken by the Police but in some cases they are going too far – 11%
  • The approach taken by the Police in enforcing the lockdown is too heavy handed – 1%

The Police have no role in enforcing the lockdown, compliance should be a matter for individuals – 1% Overall support for tougher measures is similar to public survey data gathered by the Scottish Police Authority survey and Police Scotland’s User Experience survey (May 2020).

Feeling of safety has remained high since the lockdown with 89% of respondents stating they feel safe in their area. There is a statistically significant increase in respondents who feel ‘very safe’ and a decrease in those who ‘do not feel safe’ on the survey data, compared to data before Coronavirus.

While most (48%) say their concern about crime in their area since the lockdown has remained the same, it has decreased for 16% and increased for 26%. Concerns include: social distancing breaches, antisocial behaviour, speeding and dangerous driving, burglary, drug taking and dealing.

On what matters most to the public (from open-ended responses), constant themes include: visibility (local presence), police support in enforcing lockdown restrictions, communicating and engaging with the public, and understanding the needs of diverse communities during the crisis.

We Did

The survey launched on 9 April 2020 on Police Scotland’s Citizen Space platform. It is the largest of its kind in the UK to involve the public in a conversation about Policing and Coronavirus.

Over 20,000 responses, including approximately 51,000 free text responses, were received. These responses have been reviewed on a weekly basis and have helped us to respond to emerging issues and shape our approaches to policing in local areas.

Our response to this feedback has been to:

  • Enhance local police presence at identified key locations (including scenic areas, parks, urban areas), with a focus on patrolling during the evenings and after dark.
  • Increase engagement with over 20 organisations representing the interests of disabled people to make sure our information and messaging is accessible, and to ensure the Police are aware of the needs and challenges of disabled people (including physical, sensory and learning difficulties) in complying with social distancing and use of face masks.
  • Include the needs and circumstances of vulnerable people in daily Police officer briefings – to make sure the Police engage appropriately and bring empathy to interactions.
  • Provide information and advice on reporting Hate Crime to reassure all communities.
  • Offer discreet and safe ways for the public to speak to a police officer including video call.
  • Improve public information and advice at a national and local level on staying safe during Coronavirus that is in line with Government guidance.  Increase police patrols and information in areas where the public have raised concern about reckless driving and speeding.
  • Provide a British Sign Language (BSL) survey.

We are grateful to all who participated, and continue to participate in this survey.

New group to promote healthier and greener town centres

Diverse views from urban, town, rural and island communities must be heard if town centres are to be revitalised and renewed in the wake of the Coronavirus (COVID-19) pandemic, according to Communities Secretary Aileen Campbell.

Experts in town planning, public health, transport, and business will take on board views of local communities to build on the progress of the Scottish Government’s 2013 Town Centre Action Plan.

Professor Leigh Sparks of the University of Stirling will chair the expert group alongside members from COSLA, the Royal Town Planning Institute, South of Scotland Enterprise, the Carnegie Trust, the Federation of Small Businesses, Public Health Scotland, Sustrans, Inclusion Scotland and the Scottish Government.

Ms Campbell said: “Town centres are crucial to our economic recovery and renewal as we emerge from lockdown and it’s important we do all we can to support them. COVID-19 has changed the way we all live, work and shop, and we must develop safe spaces that meet the diverse economic, social and environmental needs of city, country, village and island populations.

“By nurturing connections between local producers and retailers and their communities we enhance the wellbeing of our communities.

“Our town centre-first approach has been held up as an example throughout the UK and globally. Now we have the opportunity to develop healthier, vibrant, and greener town centres that support communities to thrive.”

Professor Sparks said: “Our town centres need to be successful places which are socially and economically inclusive.

“The National Review of Town Centres in 2013 and the Town Centre Action Plan which followed have provided a pathway for towns in recent years.

“COVID-19 provides a challenge to our towns and town centres, but also an opportunity to rethink and re-energise our efforts to make towns fit for all in Scotland.

“I am delighted therefore to have been asked to lead this new group at this critical and important time.”

Charity Bank launches Social Impact report

Today we launch our 2020 Social Impact Report, it shows how charities and social enterprises are using our loans to make a difference to the world around them.
 
The aim of Charity Bank is to leave these organisations in a stronger position, both financially, and in terms of their ability to carry out their mission.

Last year, 67 borrowers used a new Charity Bank loan to support their mission. Some used their loan to expand services and reach more people. Others used it to improve their financial stability by reducing their reliance on grant funding, increasing their assets or cutting their outgoings, putting them in a stronger position to help local communities for many years to come.

We invite you to look inside our report and find out more.
 
Download your copy of Charity Bank’s 2020 Impact Report