If you don’t have the time (or the desire!) to read this blog in its entirety – just read this: we are looking for voluntary organisations who are expecting funding from the Scottish Government in the forthcoming financial year to take part in a quick and easy monthly survey for six months. To get involved, contact details can be found at the bottom.
If you do have time to read the whole blog – here’s a bit more on why we’re doing it:
At SCVO, we’ve been working hard over the last couple of years to build our Fair Funding asks in response to what the sector has told us. We’ve also been putting a lot of time and effort into taking those asks to parliament. A result of that has been the Scottish Government’s commitment to Fairer Funding by 2026 and, although that remains largely undefined at present, some additional commitments have filtered out since.
One of those commitments relates to funding notifications. We know that timely decision making, and subsequent issuing of funds, is crucial to ensuring no organisation is disadvantaged by the funding process.
When decisions and notifications are delayed, organisations are plunged into uncertainty which can have hugely negative impacts on their ability to deliver services, retain staff, and plan ahead.
And so, as part of our Fair Funding package, we have been asking the Scottish Government to ensure funding decisions are issued no later than December and funds paid no later than the start of the tax year in April.
We were encouraged, then, when Colin Smyth MSP submitted a written question at parliament at the end of November, asking “what action it is taking to ensure that its funding decisions regarding support for the voluntary sector are issued no later than December, and that any funds are paid no later than the start of the tax year in April”.
The fact that we had not had prior contact with Colin would suggest that our Fair Funding calls, with the support of sector organisations echoing those calls, are very much landing with MSPs.
But even more encouraging was the Scottish Government’s response: “We understand that organisations need timely grant decisions and payments in order to reduce financial uncertainty and effectively resource delivery,” the Cabinet Secretary said.
“In line with the commitment given by the First Minister, we are working, within the context of the Scottish Budget process, to issue notifications of funding arrangements to third sector organisations, as soon as is practicably possible and no later than end of March for funding beginning on 1 April.”
With that in mind, we are keen to track the experiences of voluntary organisations who expect to receive funding from the Scottish Government this coming financial year.
We’re looking to build a group of such organisations to participate in a monthly survey, beginning in a few weeks and running for six months. The survey itself will be quick and easy to complete, the results gathered will be kept entirely anonymous, and your participation will allow us to document the journeys of organisations between February and July this year in terms of the relevant correspondence and notifications they are receiving from the Scottish Government.
In July, we will then hopefully be able to congratulate the Scottish Government on realising this commitment on timely notifications. Alternatively, if that is not the case, we will have the statistics that will allow us to hold the Scottish Government to account and to demand that Fairer Funding genuinely does incorporate this and many other of our Fair Funding asks in future.
If your organisation is awaiting notification from the Scottish Government on funding for the forthcoming financial year and you’d like to participate in this series of surveys, or you would like a little more information, please get in touch with Jason Henderson at: jason.henderson@scvo.scot
Legal charity highlighted as part of national campaign
Glasgow-based legal charity JustRight Scotland is the latest star in a nationwide campaign highlighting the work of Scotland’s voluntary sector.
#EssentialSector, a campaign developed by and about the voluntary sector, has been launched to great acclaim, with voices from across Scotland praising the opportunities provided for grassroots groups that are often overlooked.
Work towards #EssentialSector began earlier this year, with ten organisations selected as part of a new programme to highlight how voluntary organisations change people’s lives for the better, bring communities together, improve policy and contribute to the economy.
The films feature real people, telling their stories in their own words and paint an inspiring and raw picture of the value, diversity, and impact of the voluntary sector. They show the challenges the sector faces, as well as its many achievements.
Now, the general public have their chance to view the series of short films which capture the everyday work done by the dedicated individuals behind charities and voluntary groups in every corner of Scotland.
The #EssentialSector campaign partners are led by the Scottish Council for Voluntary Organisations (SCVO), Scotland’s national membership body for the voluntary sector, and include: ACOSVO, the Chartered Institute of Fundraising, Evaluation Support Scotland, Social Enterprise Scotland, the TSI Scotland Network, and Volunteer Scotland.
The films were premiered at SCVO’s Gathering 2023, the largest voluntary sector event in the UK, in Edinburgh last month and are now being showcased on a weekly basis.
The project saw the ten groups given support and access to everyday equipment to make their own films, with training provided by ethical media production group media co-op. Charities were given the skills to produce their own video content, which was edited by SCVO’s video content creator, James Ewen.
Anna Fowlie, Chief Executive of SCVO, said: “The #EssentialSector films tell the stories of just 10 of Scotland’s 46,500 voluntary organisations. The films are a lovely celebration of the work they do.
“We want to highlight as many stories as we can on a national stage to bring to life the vital role of voluntary organisations in communities across Scotland.”
JustRight Scotland is a Scottish Charitable Incorporated Organisation (SCIO) providing legal services to defend and extend people’s rights.
JustRight Scotland is a charity founded by human rights lawyers. They use the law to defend and extend people’s rights by providing direct legal advice to people who would otherwise struggle to access justice.
They work in collaboration with others to achieve social justice, with the aim of reducing discrimination and disadvantage. With their partners they have established four centres of legal excellence and a legal policy, research and training hub.
All of JustRight Scotland’s legal centres have been recognised as making a significant contribution to defending people’s rights across Scotland.
The charity has seen huge growth during their first five years, and has moved swiftly to meet people’s needs and to seize opportunities. Over the coming years, they plan to continue to make sure they are resilient and sufficiently agile to be able to thrive.
Alongside their core legal work with the people we serve, they will continue to develop their capability to influence policy, to communicate effectively, and to support others to learn and build on the approaches they have pioneered.
Emma Hutton, CEO at JustRight Scotland, said: “Taking part in the #EssentialSector campaign allowed us to share our stories and demonstrate the direct impact of our work nationwide, raising awareness of our work with wider networks.
“We emphasised the crucial role played by our dedicated team in achieving our mission of defending and extending people’s rights. Only through their strong commitment and passion, can we make a significant impact in the lives of people and communities throughout Scotland.”
A Labour MSP for Lothian has rung alarm bells about the barriers to funding for small, community-based organisations.
Foysol Choudhury yesterday (17th January) hosted a roundtable at the Scottish Parliament for third-sector community organisations to discuss the current funding model, barriers to access for smaller organisations, and what lessons could be learnt.
The roundtable attendees and MSPs heard from Citadel Youth Centre, Edinburgh and Lothians Regional Equality Council (ELREC), EVOC, North Edinburgh Arts and The Larder.
Mr Choudhury is Chairperson of ELREC and will be well aware of the challenges faced by third sector organisations.
Following the roundtable, Foysol Choudhury praised the work of these third-sector organisations in working so closely with, and to benefit of, local communities. He said, however, that more could be done to support these vital organisations to be more included in the funding process:
“The third sector in Scotland is a vital contributor to both the economy and society as a whole.
“The recent Scottish Budget announcements have left many organisations in the third sector unable to be sure of secure funding for the year ahead, directly impacting on their ability to provide vital services to communities when they need it the most post-pandemic and during the cost-of-living crisis.
“It was made clear from today’s discussion that sustained, long-term and fair funding is needed for the sector.
“Some third sector organisations may be smaller, but they have a big impact and they must be consulted with and represented in the Scottish budget.
“This is especially true where they cater to minority communities and exclusion from the budget may increase inequalities for those communities.”
Mr Choudhury says that the conversation at the table today was positive and collaborative but that the organisations were also “crying out for more support and recognition of their vital work”.
Organisations at the roundtable raised how many smaller organisations were in competition with each other for grants and core funding, so the system should facilitate more collaboration.
Other groups also raised how smaller organisations are missing out on funding because they don’t meet criteria, or don’t have the experience and funds to hire fundraisers to make applications like many bigger organisations do.
Mr Choudhury says he will continue to build on this constructive conversation and represent small third-sector community organisations in the Scottish Parliament, pressing for more funding and consultation wherever possible.
Budgets are about spending priorities, and Labour trails both the SNP and the Conservatives at Holyrood. Elections to the Scottish Parliament will not take place until May 2026.
Of more immediate concern for voluntary sector organisations is the current budget process. The city council (a Labour-led coalition with Lib-Dems and Conservatives) is looking at further cuts as it sets it’s budget for 2024 – 25.
Councils blame the Scottish Government for funding cuts while Holyrood in turn blames the UK Government at Westminster. It’s a blame game that’s gone on for as long as I can remember, and while the politicians bicker, the poorest communities – and the charities and voluntary sector projects that support them – bear the brunt and feel the pain of service cuts.
That’s got to change – but sadly change, if it comes, will come too late for many – Ed.
LOCAL organisations, charities and social enterprises have been left homeless due to water damage to the former Centrica building at 1 Waterfront Avenue.
The organisations lease space at Waterfront through Edinburgh Pallette, occupying floors 2 and three of the building.
Karen Black, founder and CEO of SHE Scotland, explained: “We were notified on 3rd January and it is unlikely to be fixed until next month at earliest! We have only today (Wednesday 10 January) been told we can only have limited access to small items and still no full access to our resources.
“You can understand this had impacted negatively on local services, delivery of services, moral of staff and volunteers. At this time when the pressure on funding, staff retention, cost of living impact and now the issue with space is causing a real strain to all of us.”
Among the organisations affected are:
SHE Scotland
Scran Academy
Edinburgh Uniform Bank
North West Carers
Who Cares
Project Esperanza
Passion for Fusion
Social Print
Veterans Society
Baby Bank
Sharp Stuff
The affected organisations have written to Centrica:
We are writing on behalf of a number of Edinburgh charities and small voluntary sector companies who lease space in one of your sites – 1 Waterfront Avenue, Edinburgh. You may be aware that this site has had to close due to flooding in the basement of the building.
Fortunately, Centrica employees have been very quickly relocated to offices in another part of Edinburgh with little or no business interruption.
Unfortunately, the other businesses who lease the space who form the signatories of this letter – all low-income charities and community interest companies – have not been supported in the same way and many face business-critical disruption. We were advised on Friday 5th January that the building would be closed until the 31st January.No priority was given to ensure access to files or materials essential for continued business operation. In fact, it was not until one week later that we were finally advised that we could enter the building accompanied to collect small items.
This closure will cause all of these voluntary sector organisations considerable business interruption and possible loss of contracts. This will directly impact the support our organisations provide for local communities, as well as risking loss of income and reputation. Not only are there business delivery consequences to this but there is a substantial human cost. The stress on our staff and volunteers of finding out that their place of work has lost its’ operating base literally overnight is considerable.
Every tenant is now scrambling around trying to find alternative premises instead of focusing on core delivery. Delivery which is essential to the well-being of our local communities. The knock-on impacts of this are unmeasurable – businesses have been told they can have accompanied access to the building to collect ‘small items’. Where does that leave the Edinburgh School Uniform Bank, who store hundreds of uniforms to distribute to under-privileged school children or SHE Scotland who run workshops for young girls?
All these organisations have limited resources and rely on funding to survive so it is not a simple task to find alternative premises at short notice. We would like to advise you that we will be seeking compensation for business interruption and breach of lease obligations.
We feel we need to escalate this issue to a speedy resolution, and wish for Centrica to help our organisations, and the children, families and communities we support, to return to our space as quickly as possible.
We look forward to hearing from you.
Tenants of 1 Waterfront Avenue
Waterfront Avenue office accommodation and facilities are advertised on Edinburgh Palette’s website:
Waterfront Avenue provides flexible, open-plan office accommodation in the heart of North Edinburgh’s evolving Waterfront area. The building is located adjacent to the iconic Granton Gasworks, which is due to undergo renovation to be transformed into a tree-lined amphitheatre for cultural events.
Currently occupying floors two and three. Opening hours for the building are between 8:30am and 6pm Monday to Friday and closed on Saturday and Sunday. The building will also be closed on all public holidays.
Facilities include:
Security access, in addition to security desk, and full intruder alarm
Climate controlled heating and cooling
Good quality toilet facilities
Fully accessible with two passenger lifts and accessible toilets
Access to One Waterfront Café on the ground floor, serving a selection of hot and cold food and drinks
Numerous breakout areas, strategically located within the spacious open plan space
Secure cycle parking
On major bus routes: 24, 38, 47, 113, X37 & X47. Buses 8, 14, 16, X29, N16 & Skylink 200 all stop on West Granton Road which is a short 6-minute walk
A third of organisations reported recruitment as one of their top challenges
Third Sector organisations in Scotland are increasingly facing shortages of staff and volunteers, a new report has warned.
The Scottish Third Sector Tracker has found that issues relating to staffing and volunteers are one of the top challenges for a third of voluntary sector organisations.
Data from the tracker observes the emergence of the sector from the Covid-19 pandemic through 2021, followed by the development of the cost-of-living crisis and associated organisational concerns during 2022 and 2023.
In August 2021, 35% of organisations reported a significant concern about staff and volunteer numbers. Just two years on, that figure has now risen to 65%, with only finances currently proving a bigger challenge for the sector.
While staff and volunteer support remain a growing concern, third sector groups report an ongoing increase in demand for their core services and activities over the six waves of the tracker. In Wave 1 (Aug 2021), 56% of organisations reported an increased demand, rising to 63% by Wave 6 (Apr 2023).
These factors, on top of growing financial pressures due to the rising costs crisis and public sector funding cuts, are leading to a perfect storm for charities and voluntary groups, with strain put on already stretched teams.
Anna Fowlie, Chief Executive of the Scottish Council for Voluntary Organisations (SCVO), said: “The Scottish voluntary sector is a significant employer, providing jobs for 5% of the Scottish workforce.
“At a time where many organisations are facing recruitment challenges, the funding environment means that many voluntary organisations are struggling to keep pace with salary increases needed to attract and retain staff.
“Existing staff and volunteers have been working flat out since Covid, helping organisations and communities to weather the cost-of-living crisis. We can no longer afford to rely on their goodwill to go the extra mile. The invaluable services and supports provided by Scotland’s voluntary sector need sustainable investment to ensure their survival.”
Volunteer Scotland are also concerned by the staff and volunteer crisis facing the sector, highlighted by the Third Sector Tracker. The recent release of the 2022 Scottish Household survey results reinforces the volunteer crisis, with formal volunteer participation rates falling by 4 percentage points since 2019 to 22% – this equates to less than one million Scottish adults volunteering.
In light of the current crisis, the actions that can be undertaken by volunteer involving organisations include ensuring that volunteer expense policies are clear and considering how roles can be made more flexible to fit with the decreased time volunteers have available.
Alan Stevenson, CEO of Volunteer Scotland said: “The many impacts of the cost-of-living crisis on volunteering has meant that we can no longer take for granted the contribution of our volunteers.
“While recruitment and retention issues are being felt more acutely by some, the first step for all must be the focus on good volunteering practice, appropriately supported.”
The Scottish Third Sector Tracker is a growing research community made up of representatives from third sector organisations based across the whole of Scotland, who are willing to share their experiences, views and concerns as the sector faces both new and ongoing challenges.
The Tracker is run by an independent research company called DJS Research on behalf of SCVO, the Scottish Government, the William Grant Foundation and the National Lottery Community Fund.
Those involved in the running of a third sector organisation operating in Scotland are invited to represent their organisation as a member of the Scottish Third Sector Tracker.
An Executive Summary of the Scottish Third Sector Tracker’s First Phase of research can be found here:
Research also found a third of organisations were dipping into reserves
An overwhelming majority of charities in Scotland have reported financial challenges as their biggest source of concern. The Scottish Third Sector Tracker has found 7 in 10 charities cite financial challenges as their biggest challenge, up significantly in just two years.
Data from the tracker observes the emergence of the sector from the Covid-19 pandemic through 2021, followed by the development of the cost-of-living crisis and associated organisational concerns during 2022 and 2023.
Throughout the waves of research, the frequency with which organisations have reported financial challenges has hugely increased, and in the most recent data collection (April 2023), these were the most frequently reported challenges (71%), compared to just less than half of respondents (47%) just two years ago.
It is concerning that a third of organisations reported having made use of their financial reserves in the 3 months leading into April 2023, an increase compared to the same period in 2022.
Almost half (44%) of the organisations using their financial reserves believed that this situation is unsustainable.
Anna Fowlie, Chief Executive of the Scottish Council for Voluntary Organisations (SCVO), said: “Charities, community groups and social enterprises can be financially fragile at the best of times, and the Tracker research clearly demonstrates that we are currently far from the best of times.
“We are seeing that voluntary organisations are experiencing more financial challenges now than they did during the pandemic due to rising costs, particularly of energy and wages.
“Voluntary organisations make an invaluable contribution to Scotland’s social and economic fabric and the people, communities and causes they support are experiencing more pressures than ever before. Public giving of money and time have been hit by the cost-of-living crisis and we are seeing many organisations having to dip into their reserves just to keep going.
“Reserves are there as a safety net and are not meant to prop up business as usual. It’s akin to households having to buy their groceries on a credit card, simply storing up more problems for the future and threatening their medium to long-term viability.
“Everyone can play a part in supporting the sector, whether it is government and councils ensuring there is fair and sustainable funding in place, philanthropic funders investing their money wisely and the public giving when they can.
“A good start would be Scottish Government passing on the money that the UK Government allocated for energy bills relief to see charities through the winter months.”
The Scottish Third Sector Tracker is a growing research community made up of representatives from third sector organisations based across the whole of Scotland, who are willing to share their experiences, views and concerns as the sector faces both new and ongoing challenges.
The Tracker is run by an independent research company called DJS Research on behalf of SCVO, the Scottish Government, the William Grant Foundation and the National Lottery Community Fund.
Those involved in the running of a third sector organisation operating in Scotland are invited to represent their organisation as a member of the Scottish Third Sector Tracker.
An Executive Summary of the Scottish Third Sector Tracker’s First Phase of research can be found here:
Community engagement funding to ensure groups are heard
Third sector organisations are being awarded new funding to help ensure as many voices as possible are contributing to the design of the National Care Service.
The funding will facilitate contributions from minority ethnic communities, LGBTI people, children and young people and those with experience of homelessness or the justice system.
Organisations will each receive £5,000 to encourage the communities they work with to have their say on how future community healthcare and social work services should look.
Social Care Minister Maree Todd said: “As we build a National Care Service that best fits the needs of everyone in Scotland, we need to hear from people directly.
“The new National Care Service will set the standards and guidance to support the design and delivery of community healthcare and social work services locally.
“The complexities of getting this right should not be underestimated. People with experience of the current system, whether receiving health and care support or delivering it, are the experts. We need to hear those voices – and those of groups who are often overlooked.
“We know that minority ethnic communities, LGBTI people, children and young people and those with experience of homelessness or the justice system are under-represented in our co-design work to date. We also know that people affected by dementia are a key group we want to hear more from and we will benefit from partnering with an organisation with expertise in this area.
“I am confident the funding to support co-design activity with seldom heard communities will help us shape a system we can all benefit from and be proud of.”
The partner organisations are:
LGBT Health and Wellbeing
Minority Ethnic Carers of People Project (MECOPP)
The Simon Community
Scottish Association for the Care and Resettlement of offenders (SACRO)
With the colder months of the year now upon us the city council has announced the official launch of a network of Warm and Welcoming Spaces across the capital.
Council Leader Cammy Day formally launched the initiative yesterday during a visit to Royston Wardieburn Community Centre.
Council venues such as libraries, community centres, museums and galleries, alongside partner and community spaces, will put on free activities for a variety of age groups and provide a space where people feel safe, warm, and at ease.
In certain spaces residents will be able to access information to help alleviate food/fuel poverty and other support available to them.
At this stage, there are more than 60 Warm and Welcoming Spaces across the city. The council ia also working with a network of partners to provide and promote further spaces.
Residents will be able to find out more about the initiative and find their nearest ‘Warm and Welcoming Spaces’ via an interactive map on a dedicated webpage.
Please also visit our dedicated home energy page for advice on how to keep your homes warmer, save money or if you’re worried about your bills.
If you are an organisation and want to get involved in Warm and Welcoming, please email us on warm.welcoming@edinburgh.gov.uk
Council Leader Cammy Day said: “We are now in the midst of one of the most challenging winters in recent times with the cost-of-living crisis, rising energy prices, and inflation. Many of our residents will rightly be concerned about heating their homes in the months ahead.
“The Warm and Welcoming Spaces initiative brings together a host of spaces across the city where people can connect with others, learn new skills, and relax.
“These spaces are also key in combatting social isolation, boosting mental health and welling, and allowing people to access services and support in a respectful and friendly manner.
Biddy Kelly, Managing Director at Fresh Start, said: “As we head into what we know will be a difficult winter the need on our communities is ever growing. That is why it has been so important that we work collectively to ensure that we have community spaces, both statutory and in the third sector open and that people are aware of where they can go and when.
“Working in this collaborative manner ensures that we have places open that people feel supported in a dignified manner and where they can access a wide breadth of services and support. The co-ordinated Warm and Welcoming website will allow both staff and people access on site to find vital information.”
Ian Brooke, Deputy Chief Executive of Edinburgh Voluntary Organisations Council (EVOC), said:“The voluntary sector always plays a part in supporting communities during difficult times and will have a key role to play in the Warm and Welcoming Spaces programme.
“Our shared priority is to offer meaningful opportunities for people to gather together within their own community, activities that can also help combat issues of social isolation, loneliness and mental health.
“Our priority to Edinburgh’s voluntary sector is getting cash into people’s pockets, as the primary solution to combatting the issues of poverty that have been worsened so much by the current cost of living crisis.
“The Warm and Welcoming spaces programme is and must continue to be supplementary to that.”
“Edinburgh has been amazing. I can’t say anything other than that.”
More than 1,300 people fleeing conflict in Ukraine have arrived through Edinburgh’s Welcome Hub, with the significant majority of all arrivals to Scotland coming in through the city.
Located in a peaceful and secluded area close to the Airport, the Welcome Hub offers some respite after long and difficult journeys reaching Edinburgh, with medical assistance from the NHS available.
Established with the support of the Scottish Government and other partner agencies in Gogarburn at the RBS/NatWest campus, it involves a huge, combined effort – from both volunteers and Council officers – to welcome around 40 new refugees a day, which is approximately four times that of the national average.
Chief Executive of the City of Edinburgh Council, Andrew Kerr, said:“I am truly proud of the incredible response Edinburgh has provided to Ukrainians seeking sanctuary here in Edinburgh.
“The support we’ve provided to over 1,300 refugees to date wouldn’t be possible without the time of volunteers, the donations we’ve received or the generosity of residents. The number of local people giving over their hearts and their homes to become host families has been nothing short of remarkable. I want to thank everyone involved – from Council colleagues and partners, to every volunteer who has been working tirelessly.
“We are starting to see up to 90% of all arrivals to Scotland enter through Edinburgh’s Hub, which demonstrates the scale of responsibility we now face. I’m pleased that the feedback from those using our services has been very positive and other cities have been turning to Edinburgh as an example of best practice.
“There is a significant ongoing effort to ensure every refugee settling in the city receives a warm welcome and access to vital support. It remains an extensive piece of work which involves a great deal of resource, but we are committed to supporting every person who settles in Edinburgh, as far as we possibly can.
“This includes everything from arranging accommodation, transport, interpreters, access to GPs and healthcare, counselling, education, employment support, host checks and other vital services.”
Hannah Beaton-Hawryluk, the Holova (Chair) of the Association of Ukrainians in Edinburgh, said: “We have come full circle from the Association being set up. We were beginning to become quite a quiet community here in Edinburgh, but now we are using the community centre for the reasons that our fathers set it up. We are supporting newly-arrived Ukrainians and their families in Edinburgh, until they choose to go home.
“We’ve been giving out SIM cards and bus passes. We’ve also got laptops and iPads so that the students who have arrived can continue their studies and stay connected to Ukraine.
“Edinburgh has been amazing. I can’t say anything other than that.”
Paul Wilson Chief Officer of Volunteer Edinburgh said: “Once again our Community Taskforce Volunteers have been amazing. For almost two months we have been deploying volunteers seven days a week at the airport to welcome people from Ukraine and help guide them to the Welcome Hub.
“Our volunteers have done Edinburgh proud, often going beyond the call of duty. They have stayed until the early hours of the morning at the airport to make sure passengers arriving on late-night flights are supported.”
“I am so proud of all our Community Taskforce Volunteers who not just helped at the airport but have provided informal language support, sorted donations, and packed hundreds of back packs with basic supplies.
Things are only getting busier, and with Edinburgh increasingly becoming the hub for arrivals to Scotland it is the partnership approach the Edinburgh has taken that is ensuring that displaced Ukrainians are receiving the help and support that they need.”
Bridie Ashrowan, Chief Executive, EVOC (Edinburgh Voluntary Organisations Council) said: “Our hope for the Ukrainian people is peace in the very near future, but in the meantime it is vital that we at EVOC, and the community and voluntary sector, collaborate with partners across the City (and at a national level) to offer a warm welcome to those who are arriving in Scotland.
“Edinburgh Community Food, Fresh Start, North Edinburgh Arts and Cyrenians are already on the ground, providing emergency food support and more organisations are coming together to deliver on a longer-term approach.
“The Edinburgh Community Transport Operators Group are helping with onward travel from the Airport and other community and voluntary organisations are involved in delivering support for children and families, providing opportunities for Ukrainians to learn English and to build social connections.
“It’s so important that they settle into and feel part of the communities where they live… in Edinburgh or further afield.”
Welcome arrangements
Free transport is provided from the airport to the Hub and arranged from Edinburgh bus and train stations where required, 24 hours a day. We organise onward travel to, for example, hotel or host accommodation. The safety and wellbeing of refugees remains paramount and we are also coordinating home and host checks through our licensing team.
For people settling in Edinburgh on the Homes for Ukraine and Super Sponsor scheme, we provide the first part of their £200 resettlement grant at the Hub.
We’ve also set up a 24-hour helpline (in our customer contact team) for Ukraine arrivals in Edinburgh. To date the line has been very busy, averaging over 50 calls a day.
As an extension of the Welcome Hub, the customer contact team is providing a specialist drop-in facility at 249 High Street. This operates Monday to Friday, 10am-12pm and 2-4pm, with an interpreter present to help people settling in Edinburgh with benefit and grant payments.
Since opening in April, colleagues have supported 250 people, primarily with financial and employability support. Work is also underway to recruit Ukrainian-speaking customer contact advisors.
Volunteer efforts and donations
The response from residents and businesses has been typically generous. EVOC and Volunteer Edinburgh are leading on a strategic approach to co-ordinating this goodwill and the work of third sector groups in the city, focused around four main themes – food, translation, transport, and the volunteer ‘taskforce’.
The Ukrainian Club on Royal Terrace has become a point of community support and communications for people when they settle, with regular coffee mornings/events at which the Council, DWP and other partners attend to give advice and support. This is where many donated items are being collected under the Club’s direction.
Alongside resident and local community efforts, the Visitor Attractions Group (Capital Group) have provided free tickets to key Edinburgh attractions, including the Castle and the Zoo.
Edinburgh Leisure have provided passes for leisure centres, while Boots have donated toiletries, Clarks have donated shoes and NatWest is continuing to provide office space for the welcome hub. The Edinburgh Tattoo has also provided office space, for donations to be sorted.
The rucksacks we hand out at the Welcome Hub – filled with initial donations of essential items such as toiletries – are well received and special rucksacks with teddies are provided to children. We also have a supply of baby accessories including baby boxes, buggies, prams, and car seats.
Education
We’re arranging places for early years and schools, with many children and young people already supported into education.
With support from charities, electronic devices such as laptops and iPads are being provided to student aged arrivals to ensure they can continue studies in Ukrainian. The Ukrainian Club has also funded a number of bus tickets and passes.
When children are enrolled in a school, families can apply for a National Entitlement Card through Travel.AllocationPanel@edinburgh.gov.uk. Ukrainian applications will be fast tracked.
We have also been working with partners to support the Dnipro Children’s charity, a Hibs Supporters Group, which has had a relationship with children’s homes in Dnipro since 2005. The charity arranged to bring 52 children and six house mothers to Scotland. We are providing provide ongoing support, including education and health, in partnership with the Dnipro Charity and Edinburgh College.
Twin City support
We are continuing to maintain supportive relationships with and respond to appeals from our counterparts in Edinburgh’s twin cities Kyiv and Krakow. Following an appeal to the Lord Provost from Kyiv to help protect their monuments and statues, and in a show of ingenuity and collaboration between ten different organisations, over 3,000 sandbags were sourced and transported on an easyJet flight from Edinburgh to Krakow.
We are now working with a Scottish charity, Sunflower Scotland, to send over 10,000 more sandbags – this time to Kharkiv – along with a ton of potatoes, on the city’s request. A shipment of shoes has also been made to Kyiv.
In an ongoing display of solidarity, the Ukrainian flag continues to fly above the City Chambers while the Granton gasholder remains illuminated in blue and yellow.
