Support for vulnerable households facing higher energy bills during lockdown

With an estimated 16.8 million more people across the UK staying at home during the Covid-19 pandemic, concerns have been raised over vulnerable households in Scotland facing higher fuel costs as their energy consumption increases during the lockdown.

Bills are expected to rise by about 30%** in the coming months as, even with the weather starting to turn warmer, households are using more power to run their hot water, heating, computers and other appliances during the day when previously the home would be empty.

Whilst the government has signalled it may step in to support vulnerable households and the initial crash in the price of oil has provided some relief to the 135,000 oil heated households in Scotland, there is concern many will still struggle, particularly if they face reduced incomes or additional costs of looking after relatives.

In response OFTEC, the trade association for the oil heating industry, is alerting households to the support available and providing advice on how to reduce energy consumption. This includes:

  • Identify the benefits available to you. Several new government measures have been announced including extended statutory sick pay (SSP) for those self-isolating, enhanced Employment Support Allowance (ESA) for the self-employed and higher housing benefit payments if your income has dropped due to Covid-19. Contact Citizens Advice for information on the support you could claim.
  • Speak with your energy provider. Customers in financial distress must be supported by their supplier, according to the government. This could include a reassessment or pausing of debt repayments. For oil households, some suppliers are prioritising deliveries to vulnerable groups such as older people, families with small children or those with underlying health conditions.
  • Only heat the rooms you are using. Turn off individual radiators in rooms you are not using to save money. Also, in the rooms you use regularly, ensure radiators are not blocked with furniture as this reduces their effectiveness.
  • Adjust your heating timers. You may have a new routine if you are working from home so check when you heating is set to turn on. For example, if you are getting up later in the morning you may not need your house to warm up as early. With the worst of the cold weather seemingly behind us, you could also start to reduce how long your heating is on for.
  • Keep in contact with vulnerable neighbours and friends to ensure they are keeping well, especially as the lockdown could increase feelings of loneliness. There are many free video-calling platforms to stay in touch or a regular phone call can make a real difference. If you need to visit them to drop off food or other essentials, ensure you carefully follow the government’s social distancing guidelines.

“During these unsettling times, many households may be feeling anxious about higher energy bills because they are spending more time at home during the day”, says Malcolm Farrow of OFTEC.

“However, new announcements about the support available are being made every day by the government and energy suppliers so it’s important to identify those which apply to you, or to family and friends who you know are struggling.

“The warmer weather will help to reduce reliance on heating and other measures such as adjusting timers and radiators may seem trivial but, over several weeks and months, the savings can really add up. They are also usually simple jobs most people can do themselves.”

More information and advice, including what to do if your heating systems needs emergency repair work during the Covid-19 lockdown, is available here: https://www.oftec.org/consumers/covid-19-consumer-information.

Napier University answers Health Secretary’s call for help

Edinburgh Napier is using its resources to boost the national drive to increase testing for COVID-19 by sending equipment from its School of Applied Sciences to support health authorities on both sides of the border.

The move follows a request for help from the Health Secretary.  Matt Hancock wrote to Principal Andrea Nolan on April 10 about the critical need for lab equipment to support the national effort to defeat coronavirus, and listed a number of priority items.

Professor Gary Hutchison, Dean of Applied Sciences, secured permission to return to the Sighthill campus with his family during the national lockdown to identify materials on the Government help list which have now been collected by a team from the army as a temporary loan.

The equipment loaned by the University includes four thermo cycler machines, used as part of the molecular biology process to determine if a patient test is positive or negative for the virus.

Following collection by the army, they will be sent to test centres across the UK to support the drive to increase testing.

In a separate development, Professor Hutchison has been in dialogue with NHS Scotland procurement and NHS National Services Scotland to make them aware of what equipment the University has.

As a first step, Personal Protective Equipment including body suits, masks, gloves and aprons is now being gathered for collection to support staff involved with the COVID-19 testing programme and other frontline activities.

Professor Hutchison said: “Assembling the correct equipment to meet testing needs in this time of national emergency is a huge logistical challenge.

“As Dean I am proud that our School is doing what it can to support the national scientific effort, our local scientists and frontline health professionals as best we can in this time of need.”

Staff at the University’s Merchiston campus have also been supporting health workers, by making scores of face masks on a laser cutter, and a training ventilator has been transferred from the University to the intensive care unit at Edinburgh Royal Infirmary.

North Edinburgh Covid-19 Foodshare Group – UPDATED INFORMATION

HELP AND SUPPORT AVAILABLE IN NORTH EDINBURGH

Final 2 North Edinburgh Food Network Info UPDATED 16 APRIL v3

WhatsApp groups set up as communities pull together

“Street level” messenger groups are springing up across the UK as communities forge new relationships to help each other through the Coronavirus self-isolation crisis.

Messenger apps such as Facebook Messenger and WhatsApp are being conscripted to connect whole streets worried about how to survive self-isolation and loneliness.

Young and old are uniting to help those without and those needing help and support at their time of need.

“A neighbour set up a group and we now have 10 of 12 houses on the street subscribed”, explains Jonathan Ratcliffe, who lives on Windermere Avenue in  Menston, Yorkshire.

Ratcliffe, who is currently running national office agency Offices.co.uk from home, has been in self-isolation since Monday juggling work and family life.

“We haven’t been to the shops this week, life is testing let’s say! John down the road asked on WhatsApp if anyone needed anything, and 30 minutes later we had bread, bananas and paracetamol – it really helps morale”, explained Jonathan.

Being able to draw on neighbours for help and social interaction is going to become a hallmark of the efforts needed to get the country through the next 12 weeks.

“No one knows where this is going and who might need help. We have a 10-week-old baby with a heart condition, and so we are being extra careful”, added Jonathan. “My neighbours help now will be paid back twice over when we are out of isolation– it’s lovely knowing that there is support on our doorstep should we need it”.

Other groups have sprung up locally in Menston supporting streets and even whole estates.

One such group has been set up covering Menston’s Moorfield Avenue by resident David Williams.

“We are in the process of setting up a WhatsApp group to cover our street,” David explained. “We started by dropping a note through everyone’s door, so they knew who to text to join the group. 

“We are then identifying those who need to self-isolate and pairing them up with people who can help out so people can self-organise as much as possible but also stay in touch as things develop.”

Zoe Edwards, who lives in the centre of the village, added: “We have done similar on our road although tricky when some people don’t use or have WhatsApp. We are trying to keep in touch with those people separately”.

The Windermere Avenue group: 10 houses have joined out of 12

  • 18 people have joined the group
  • Age ranges from 38 to 75
  • One house currently in self-isolation

Resident Alison Wilson in Menston is using the platform to forward-plan a big party to celebrate the community spirit locally in Menston: “Once this is over, we need a massive big street/village party to cheer ourselves up and thank everyone for their kindness and community spirit”.

“Creating support groups now is really important. Being able to ask for help should you need it is going to be a lifeline for many people, young and old – the love and support I’ve seen on our street for neighbours has been humbling”, concluded Jonathan.

Childhood abuse survivors access support in their own safe place

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ACCESSING support anonymously can be a barrier for many adults who experienced abuse as children, particularly those living in rural and remote areas of Scotland. Continue reading Childhood abuse survivors access support in their own safe place

Goldenacre Fairtrade: helping the third world, helping your neighbours

We make it easy for you to buy fairtrade in north Edinburgh, and we make it easy for you to help low income families in north Edinburgh.

Help the third world, and help your neighbours!

Fairtrade

Today (Sunday 8 Mar 2015) marks the end of Fairtrade Fortnight. What can you do, and how can you make a difference year round?

If you live in north Edinburgh, did you know that you have an award-winning fairtrade stall on your doorstep? We won two awards at the Lord Provost awards on Monday.

We’re at 280 Ferry Road, EH5 3NP http://inverleithsaintserfs.org.uk/

We sold £7,000 fairtrade products last year from our stall. We would like to do even more for third world producers, so would love if you visited our stall. We run every second Sunday, year round. Come to the 10.30 church service at Inverleith St Serf’s Church or visit afterwards (11.30-12.30) via the Clark Road entrance.

goldenacre-fairtrade

A major reason that we won the awards however, is that we are more than a fairtrade stall.

We also work with Tenants & Residents In Muirhouse (TRIM), who run a community shop and food bank in a neighbouring community. We accept food donations at every stall, and take these to the shop in Muirhouse. You can bring donations, or buy items from our stall.

So please come along today: stock up, donate, get ready for Easter with eggs and cards. All are welcome!

Can you help Karen find her family?

My name is Karen Paterson and I am writing this letter in the hope of tracing my father and uncles who myself and my sister Nicola have not seen for over thirty years.

We live in South Wales but my father was from Edinburgh, he was in the RAF when he met my mother.

Our fathers name is Douglas James Paterson, he has two brothers, the oldest being James Paterson who married a lady called Rose, and the youngest brother is Ross Paterson who married a lady called Sheila. My grandmother, I remember, was known as Ella Paterson and lived at Moredunvale Bank in Moredun.

It would be so nice to be able to get to know my family. I would be so grateful if anyone that reads this letter has any information that could help me with my search. If you do have any information you can email at karenpat75@gmail.com