Acas: Managing work-related stress

Your #MentalHealth matters. If work pressure is affecting your well being, it’s time to seek support. Acas offers free, expert advice to help manage workplace stress.

MANAGING WORK-RELATED STRESS

Stress is defined by the Health and Safety Executive (HSE) as ‘the adverse reaction people have to excessive pressures or other types of demand placed on them’.

Some people benefit from a certain amount of pressure as it can keep them motivated. However, when there is too much pressure it can lead to stress.

Stress is not an illness but it can affect a person’s physical and mental health.

If not properly managed, stress can cause:

  • ‘burnout’ (physical and emotional exhaustion)
  • anxiety
  • depression

Stress can increase the risk of physical illnesses. For example:

  • heart disease
  • back pain
  • digestive conditions like irritable bowel syndrome
  • skin conditions

Causes of stress at work

There are many factors that can cause stress at work. These include:

  • too many or conflicting demands
  • poor working conditions
  • little control over how and when work is done or decision making
  • lack of support or encouragement from managers and others at work
  • bullying and conflict at work, particularly if these are not managed well
  • not having enough training or skills to do a job
  • feeling unclear about roles and responsibilities
  • low trust and not feeling able to speak up about concerns
  • change within the organisation

Stress outside of work

Life events can have an impact on work-related stress.

Things that cause stress outside of work might include:

Workers do not have to tell their employer about their personal problems. But if they decide to, they might be able to get some support. For example:

  • counselling services, for example an employee assistance programme (EAP)
  • paid or unpaid time off to attend appointments
  • time off, for example any special leave, annual leave or unpaid leave
  • a temporary change in duties or working patterns to allow for changes in home life

Spotting the signs of stress

Workers should look after their own health and wellbeing at work. If they are experiencing stress, they should talk to their manager as soon as they can. Managers should also look out for any signs of stress among workers.

Signs of stress can include:

  • poor concentration
  • finding it hard to make decisions
  • being irritable or short tempered
  • tearfulness
  • tiredness
  • low mood
  • avoiding social events

If an employer or worker spots signs of stress, it can be helpful to have an informal chat. This can help them understand how the person is feeling and what support they need. Getting help could prevent more serious problems.

Managers could encourage workers to do a ‘Wellness Action Plan’. This can help them to:

  • think about what’s causing them stress
  • talk to their manager and get the support they need

Use a Wellness Action Plan from Mind

Learn more on our website: https://acas.org.uk/managing-work-related-stress…

#StressAwarenessMonth

#StressAtWork

Parent Club: Exam support

Got a teen who is prepping for exams?

It can be a challenging time! Especially if they are sitting them for the first time.

For tips on helping them cope with the challenges of exam time, check out the Parent Club website, here – http://parentclub.scot/articles/how-cope-exam-stress

Mental Health Foundation: Movement can help with stress

Do you know the incredible ways that movement can help with stress?

Movement has physical and psychological effects on our bodies that relieve present pressure and helps prevent stress.

But, it’s often when we’re most stressed that motivation to find time for physical activity suffers. We may not think we have time, or we may feel too exhausted to plan any physical activity.

But, the stress-relieving effects of movement are so great, that even small moments of movement can have an effect. Going on a walk, doing housework or gardening all count. If you’re struggling to find the time and motivation look for these everyday tasks or find small moments in your day. A five-minute stretching session could boost your mood and improve your focus and motivation.

Why not set aside a few minutes today for an activity you enjoy? See if you can find time for it over the coming days and weeks if stress starts to set in.

Mental Health Foundation: Debt Awareness Week

For Debt Awareness Week, we’re highlighting how debt affects mental health – and the support that is available to help.

Throughout the cost-of-living-crisis many people have had to turn to lenders and may be struggling to keep up with their repayments. The mental health toll can be really challenging, with increased feelings of anxiety keeping you up at night or making it harder to enjoy your relationships. It can make existing mental health problems like depression worse and all together, feel overwhelming.

The mental health effects of debt can make navigating it an even more isolating and lonely experience. It’s important to remember that you are not alone, and that there is support available to you.

Want to know more? Join us for our Reddit ‘Ask Me Anything’ 26-28 March r/ukpersonalfinance. We’ll be joined by StepChange to answer all your questions on mental health and debt.

GRANTON INFORMATION CENTRE: FEEDBACK SURVEY

There is only one week remaining to compete our 24/25 client feedback survey. If you have used our service since April 2024, and haven’t already done so, please take a couple of minutes to complete our questionnaire:

https://surveymonkey.com/r/PMNGTBR

Thank you!

Cockapoo Fidra joins staff of Fettes College!

Fidra is set to help Edinburgh pupils reduce anxiety levels and will be on hand to help around the upcoming exam period

Therapy dogs in schools are working wonders across Scotland – not least at Fettes College.

The Edinburgh school recently introduced its first four-legged member of staff, who took up a new role at the beginning of the summer term to help improve student wellbeing and reduce anxiety levels.

Two-year-old Fidra is no stranger to Fettes College, having grown up with over 50 girls in the school’s College West Boarding House. She recently qualified as a therapy dog after being assessed by Therapet®, which is run by Canine Concern Scotland Trust.

Therapet® is a voluntary service that allows assessed and registered dogs and owners to provide pet therapy to places including hospitals, care homes, hospices, and schools. Studies have shown that therapy dogs help humans to release endorphins – the happy hormone – and so can reduce stress and anxiety levels.

As well as providing emotional support, therapy dogs also help schoolchildren build confidence with activities like reading and speaking in front of their classmates.

Mel Hughes, Chief Executive Officer, Canine Concern Scotland: “Our Therapets® have been supporting people around Scotland for 36 years, so the benefits of human and animal interaction are not new and can be positively lifechanging.

“Central to the visits is the wellbeing of each Therapet® and we have strict policies in place to ensure that our Therapets® do not become over-tired or stressed, particularly in busy school environments.

“Fidra has a unique knowledge and love of the school, and we’re looking forward to hearing how her visits progress and the benefit that the school community receives from these visits.”

Sue Bruce, Head of Wellbeing at Fettes College, said: “Research has shown the endless benefits of therapy animals in educational settings. Dogs are excellent listeners, which is a huge help when it comes to building up confidence in young people.”

Fidra will support students in both Fettes’ Prep and Senior school. As well as helping teach students about caring for animals, Fidra will be available for walks in Fettes’ grounds, and will also be on hand in the medical centre and in the classroom to provide support.

Fettes College student, Isla H, said: “Fidra is an enthusiastic and loveable dog, so I’m never scared to go up and play with her.

“She always looks like she has a little smile on her face, and she is so welcoming.”

Sue continued: “With her calming presence and affectionate nature, we’re sure Fidra will serve as a valuable resource in promoting emotional wellness among students and staff, provided her favourite treat – sausages – are in abundance.”

Stress Awareness month: Experts share tips on reducing stress levels through small, positive actions

April marks Stress Awareness Month in the UK, which since 1992 has sought to raise awareness of the causes and dangers of stress.

Stress is the body’s reaction to pressure or feeling threatened. It is very common and can help people to work hard and achieve their goals. However, too much stress can have a negative impact on your physical, emotional and mental health. 

The theme for this year’s month is Little By Little, focusing on the impacts of small, consistent and positive actions. To mark the month, the learning experts at online training provider High Speed Training have shared some tips to help identify and effectively manage stress at home.

Stress is a normal part of life, and everyone will experience it at some point. There are many causes of stress and they will be different for everyone. Some common sources of stress include:

  • Feeling under lots of pressure. 
  • Facing big changes in your life.
  • Being worried about something or someone. 
  • Not having control over the outcome of a situation. 
  • Having overwhelming responsibilities.
  • Not having enough work or having too much work.
  • Experiencing discrimination, hate or abuse.
  • Going through a period of uncertainty. 

Dr Richard Anderson, Head of Learning & Development at High Speed Training, said: “A key part of managing stress is being able to recognise when you are stressed and responding appropriately. This is crucial as preventing and managing long-term stress can lower your risk for other conditions such as heart disease, obesity, high blood pressure and depression.

“There are many sources of stress in our everyday lives. For many, stressful situations occur in the workplace or due to our jobs. All employers must ensure the health and safety of their employees, including minimising the risk of stress-related illness, so if you are experiencing stress at work, you should try and speak to your employer.”

Know the signs

There are many symptoms of stress, from feeling anxious and angry to physical manifestations, such as headaches, difficulty breathing and muscle aches. 

When you’re stressed, your muscles can contract and become tense, leading to neck pain, headaches, back ache and cramps. Physically relaxing your muscles can help to alleviate these feelings. 

Trying to control your breathing can also help. Try taking a deep breath through your nose, holding it for 5-6 seconds and breathing out through your mouth. Repeating this three times can help increase the amount of oxygen to your brain and reduce your heart rate.

Take Some Time and focus on rest

Taking some time out of your daily routine is essential if you are going to relax your mind and body fully. Activities such as reading, walking, doing a hobby or spending time with friends can all help alleviate stress and allow you to focus on a positive activity.

Sleep is also essential to our wellbeing so you should aim to get a full night’s sleep every night. Most people need around 7-8 hours’ sleep a night, though some people can manage on 6. 

To get a better night’s sleep, try going to bed and getting up at similar times each day to stabilise your body clock, and try to complete a relaxing activity before you go to sleep. It’s also important to ensure your bedroom is sufficiently dark and quiet, and if possible, avoid using electronic devices in bed.

Eat healthily

Dr Anderson said: “Without a balanced diet your body may be more susceptible to stress-related illnesses, so it is vital that you continue to eat healthily when you are feeling stressed. Always eat breakfast and keep hydrated throughout the day to stop yourself running out of energy and feeling tired.

“Eating foods from the 5 key food groups at every meal, consisting of a large amount of fruit, vegetables and starchy foods, a moderate amount of protein and dairy and a small amount of fats and sugars, will help to keep you happy and healthy.

Try to cut out as many saturated, high-calorie foods as possible, such as pies, pastry, cakes, biscuits and crisps, as these can make you feel sluggish and will be detrimental to your mood.”

Get moving

Exercise is a great way to prevent stress and anxiety and a good way to release tension. Whichever fitness activity you choose to do, even if it’s just for 20 minutes a day, it will help to decrease blood pressure and lower your heart rate: two of the worst physical symptoms of stress.

When you exercise, endorphins are released in your body (as opposed to the adrenaline and cortisol released when you are stressed) which help to produce feelings of well-being and calmness.

Dr Anderson continues: “Everyone will experience stress at some point in their lives. It’s clear that long-term or prolonged periods of stress can have a negative impact on your physical and mental health.

“Identifying the causes of your stress and regularly engaging in stress management activities will help you to respond effectively.”

For more information on managing stress, and for lots more practical advice, please visit the High Speed Training Hub.

Two in three Scots may be at risk of stress, charity warns

A mental health charity’s research has revealed more than two thirds of Scottish respondents are not meeting their needs and could be at risk of stress, which can lead to mental health challenges.

The Mental Health Toolkit, the training arm of independent mental health charity Suffolk Mind, has identified 12 emotional and physical needs – including Achievement, Emotional Connection, Sleep, Movement, Security, Attention, Control and Community – we should aim to meet to stay well.

The charity’s validated Emotional Needs Survey reveals that out of 2,367 Scottish respondents, 66% felt they were not meeting their Emotional Needs.

The survey also found that 66% are not feeling rested after sleep, 61% do not feel part of a community and 51% do not feel secure.

Wendy Sheppard, Corporate Relationships Manager at The Mental Health Toolkit, said: “When needs aren’t being met, we feel stress, nature’s way of alerting us that something is wrong.

“Our research shows more and more people in Scotland feel they are not meeting their needs which, as a result, could cause stress and mental ill-health.

“Many of the survey respondents were employed, and we know that our workplace can either support mental health or be a barrier to wellbeing.”

The Mental Health Toolkit provides workplace training through a suite of practical mental health courses for staff, managers, and leadership teams.

Officially launching in Scotland in April through a free breakfast event, The Mental Health Toolkit offers practical skills to support mental wellbeing at work.

The event, at Dalmahoy Hotel and Country Club in Kerknewton, near Edinburgh, takes place from 8.30am on Wednesday, April 3.

It will include networking with refreshments, an introduction to The Mental Health Toolkit and a Q&A session.

Wendy added: “Increasing knowledge and awareness of mental health and how to support colleagues is essential within any business or organisation.

“The Mental Health Toolkit gives people powerful tools to help recognise and meet their physical and emotional needs, as well as support those around them.

“We are excited to be officially launching our workplace wellbeing courses to businesses in Scotland, following success in our home county, Suffolk, and across the UK.”

For more information on The Mental Health Toolkit and to book your free place at the event, contact the team.

Fear of theft and violence putting a strain on tradespeople with more than nine in 10 targeted by criminals

  • More than nine in 10 tradespeople say they or someone they know have been victims of theft
  • Research shows 88% of those surveyed are concerned about the ongoing issue
  • Almost a third of tradespeople admit the fear of theft contributes to negative mental health
  • 60% in the industry do not believe mental health is spoken about openly
  • NFU Mutual is a proud supporter of Samaritans, whose volunteers offer emotional support to anyone who is struggling

More than nine in 10 tradespeople have been targeted by criminals as the fear of theft and violence puts a strain on the industry, alarming stats reveal.

New research* from commercial insurer NFU Mutual found that more than nine in 10 tradespeople (92%) say they or someone they know have been a victim of theft.

In the last 12 months alone, 53% of those surveyed said they had experienced tool or equipment theft, just shy of half had materials pinched, almost three in 10 had a vehicle stolen and 23% were victims of organised crime.

And those figures clearly weigh heavily on those in the industry, with almost a third of tradespeople (29%) admitting that the fear of theft and violence on their business contributes towards difficulties with mental health.

The rising cost of living (42%), financial worries (41%), stress of the job (39%), long hours (35%) and a lack of regular work (33%) were the other factors.

With almost nine in 10 tradespeople concerned about the threat of their equipment being stolen, NFU Mutual is urging workers to remain vigilant.

Trade theft pie chart1

Zoe Knight, Commercial Specialist at NFU Mutual, said: “Theft of tradespeople’s tools or equipment continues to blight the industry and the fact 92% of people surveyed say they – or someone they know – have been a victim speaks volumes.

“Tradespeople rely on this equipment for their income and livelihood, with crime hitting not just their pocket but, as our research shows, also having a huge and negative impact on their mental health.

“To see a third of tradespeople fearing theft or violence in their day-to-day job is worrying and we would urge tradespeople to do all they can to offput the threat of that happening – via security measures and recording serial numbers of equipment.

“We want tradespeople to feel supported and protected should the worst happen and know there is also help available for those struggling.”

A report by Builders Merchants News* revealed in December that texts to a construction charity helpline had seen an increase of 105% after the launch of an initiative to take the mental health message across the UK.

That could pave the way for more open conversations, with NFU Mutual’s survey showing that more than half of respondents believe that mental health isn’t spoken about openly in the trades industry.

While more than three-quarters of tradespeople did say they were confident or fairly confident they would know where to go for support if they were struggling, worryingly,  almost four in 10 (36%) said it is unlikely they would seek help if they had mental health problems.

Trade theft pie chart2

Commercial insurer NFU Mutual is a proud supporter of Samaritans, a charity which offers round the clock emotional support to anyone struggling to cope.

Jason Jaspal, Assistant Director of Business Development at Samaritans, added: “Samaritans offers a listening ear and a safe space to share how you’re feeling 24 hours a day, 365 days a year.

“It’s vital that tradespeople reach out for support when they are finding life tough, rather than letting things build up and potentially reaching a crisis point. It doesn’t matter what they’re finding challenging, Samaritans is here so they don’t have to face things alone.”

NFU Mutual Risk Management Services is sharing the following advice to tradespeople:

  • Minimise storage of tools and equipment in vans: a robust, lockable building is preferable. Consider intruder alarms for high value equipment.
  • If you have to leave tools and equipment in a van, make sure it’s alarmed and, as a minimum, park against a wall so that doors cannot be opened easily.  
  • Don’t make it easy for thieves to guess that equipment is kept inside (a van or a building) e.g. by leaving items on display and leaving tools around which may assist an intruder.
  • Store portable items within a robust, lockable store that is fixed in place.
  • Restrict and control vehicular access to the work site.
  • Consider video security system (temporary systems and temporary intruder alarm systems are available for site use).  
  • Security mark your tools and equipment (e.g. forensic, engraving or permanent marking) to deter thieves and aid recovery.
  • Don’t stockpile high value materials such as lead and copper or leave them around for longer than necessary.
  • For construction vehicles use CESAR marking, tracking and immobilisation to prevent and trace thieves.
  • Check all locks and security measures before leaving any site e.g. alarms switched on, cameras facing the right direction and security lights working.

For quality trades insurance to suit all sizes, search NFU Mutual Builders and Trades Insurance at www.nfumutual.co.uk/trades-insurance/.

For more information about Samaritans and the work the charity does, visit https://www.samaritans.org/

Healthy Heart Tip: Keeping stress in check

Heart Research UK Healthy Heart Tip, written by the Health Promotion and Education Team at Heart Research UK

Healthy Heart Tip: Keeping Stress in check

We’re coming up to a busy time of year, and if you find the lead-up to Christmas a little overwhelming, you are not alone. Stress is very personal and experienced differently by everyone.

The key is to recognise when you are feeling stressed and put things in place to reduce it before it gets too much.

There are many things you can do to manage stress and build resilience, so you cope better next time you find yourself feeling overburdened or in a stressful situation. Stress is linked to heart health because when we are feeling stressed, we can adopt unhealthy lifestyle habits which contribute to the development of heart diseases.

Here are three things to consider building into your routine to help keep stress at bay:

Prioritise your physical health

Getting enough sleep, eating a balanced diet, and ensuring we are physically active can help us deal with stress better and increase our resilience.

Research has shown that when we are sleep deprived, we report higher levels of stress, so ensuring you get seven to nine hours of sleep a night is essential.

These things can seem out of reach in the midst of stress, however, they can make a big impact so start small, making little, sustainable changes.

Spend time in nature

There is a growing body of evidence to suggest that spending time in nature can reduce our perceived stress levels and increase our overall wellbeing.

Similarly, bringing nature indoors can help you feel less stressed, so think about getting some houseplants to take care of.

You can tick two things off your stress-buster list by taking part in some movement in a green space, such as going for a jog or brisk walk in your local park.

Get creative

Spending time doing activities you enjoy can give you a much-needed break from daily life, and doing something creative that requires your concentration can give your mind some quiet time.

Think about starting a new hobby such as pottery, knitting or even block printing. We have recently partnered with the Indian Block Printing Co. to create a block printing tea towel kit which would be a great first crafty project to start with.

Breathing Space benches at Cammo Meadows development

Leading homebuilders have unveiled two new Breathing Space benches at a development in Edinburgh

Cala Homes (East) has installed a bench at the Cammo Meadows development to help boost mental health awareness, providing a space for locals and residents to take some time out of their day for a quiet moment of reflection.

A second bench has been installed by David Wilson Homes East Scotland who, alongside Cala Homes (East), have jointly funded the benches.

Cala Homes (East) has placed its bench in a quiet corner, at the western edge of the development, beside a local woodland walk and cycle path to provide picturesque views of the historic Cammo Estate.

An inscribed plaque will clearly display contact information for Breathing Space, a free telephone service which aims to help those in Scotland who are experiencing anxiety, stress or feeling low.

Peter McNamara Site Manager at Cala Homes’ (East) Cammo Meadows development, said: “We are delighted to unveil this Breathing Space bench at Cammo Meadows. The bench will act as a reminder that mental health is just as important as physical health, and we hope that residents use it for moments of peaceful reflection.

“Its position beside the Cammo Estate is also something we took into consideration, as it means it’s not just those who live at Cammo Meadows, but also the wider community are able to use the bench, not just those that live within the development. This gives everyone a chance to benefit from this peaceful setting and take some time out.”

Tony McLaren, National Co-ordinator for Breathing Space, said: “The benches we have installed help the spread of positivity, as well as encouraging people to reach out to those who need it most. By adding the plaque with our phone number, we hope to make more people aware of the helpline which is available on weekday evenings and 24 hours at weekends. Those looking to speak to a Breathing Space advisor can call 0800 83 85 87.

“We hope the residents and the whole community at Cammo Meadows and surrounding area are able to enjoy the bench, in this serene and calm setting, and that it has a positive impact on the local community.”

Anne Ross, sales director at David Wilson Homes East Scotland, part of Barratt Developments Scotland, said: “The new Breathing Space bench at our Cammo Meadows development is a welcome addition to the site, providing a space for the local community to relax and find a moment of calm amidst busy schedules.

“Residents and locals experiencing anxiety, stress or who are feeling low can also find contact details for a free telephone service on each bench’s plaque. It might not seem much, but these two small corners of calm are a positive step in supporting and shifting the stigma surrounding mental health.”

To learn more about Cammo Meadows, or to request a viewing, call 0131 5156 4399 or visit: https://www.cala.co.uk/homes-for-sale/scotland/edinburgh/cammo-meadows

To learn more about the portfolio of properties developed by Cala Homes (East), visit www.cala.co.uk/east-of-scotland/