New service expected to free up 20,000 hospital appointments a year
A new eye care service is expected to reduce hospital admissions with approved Independent Prescribing (IP) optometrists receiving funding to treat more conditions in the community.
The new Anterior Eye Service, part of the Scottish Government’s record £139 million investment in eye care this year, will support approved IP optometrists to treat nine complex eye conditions which normally require a hospital visit.
The service will free up an estimated 20,000 hospital appointments a year, with patients being treated closer to home, offering greater appointment flexibility and continuity of care.
Public Health Minister Jenni Minto said: “This new service will mean people can get treatment for more eye conditions in the community, without the need to travel for a hospital appointment. It will get people the treatment they need faster, improving outcomes while also freeing up vital hospital capacity for more serious cases.
“This is an excellent example of the Scottish Government’s approach to shifting the balance of care towards the community, and is part of our record £139 million investment in community eyecare this year.
“I am very grateful to our community optometry profession, including Optometry Scotland, for taking part in this programme, which we estimate will save around 20,000 hospital admissions a year.
“Scotland remains the only part of UK to provide free universal NHS-funded eye examinations. This National Eye Health Week I would remind people of the importance of having free regular examinations with a community optometrist, even if they don’t think there is a problem with their vision.
“An eye examination helps with early detection of a range of sight and non-sight threatening conditions and community optometrists should always be people’s first port of call for all eye-related issues.”
Children in police custody in Glasgow are being offered confidential support from Childline as part of a new initiative.
The project, being run by the NSPCC, the children’s charity which delivers Childline, and Police Scotland, provides children in custody with information about the support service and offers them the chance to talk confidentially to a counsellor.
Young people who find themselves in custody in Glasgow are being offered to call Childline, where experienced counsellors can give them advice and emotional support in a confidential setting. This is to help the young person through a difficult time and try to reduce the likelihood of reoffending.
During the 10-week pilot period in Glasgow, 97% of the 107 young people brought into custody accepted the Childline leaflet.
The initiative was originally launched in Merseyside in September 2023, before being rolled out in Cheshire in March 2024.
Approximately 2,500 young people aged 10 to 17 and 1,000 18-year-olds in Merseyside and Cheshire have been told about the support available from Childline or seen a poster or leaflet with information about Childline.
Being taken into police custody can be a frightening experience for young people, and many of those who have contacted Childline told counsellors they felt scared and alone.
One 14-year-old told Childline*: “I’m in police custody again after arguing with my parents. It got violent, and they called the police. I’ll be released soon and I’m too scared to go home but I can’t leave my siblings there without my protection. Can you help me?”
An 18-year-old said*: “It’s not my first time in custody and one of the hard things is it reminds you how alone you are. I was meant to speak to my young person’s advisor today but missed it because I’m in here. She’s all I have, and I know she’s so close on giving up on me. I know I’m not coping and need options, but I don’t have anyone else to turn to.”
The idea for the scheme came from Deborah Rigby, a retired Merseyside police officer, who is now a supervisor at Childline in Liverpool.
Through her work she realised that many young people who came into custody would benefit from the support that Childline offered. She approached Merseyside Police, and they saw the potential in a collaboration with Childline, then they worked together to make it happen.
When a young person comes into custody, they are given the opportunity to receive emotional support, but they do not always take it because the offer has come from the police. This often results in young people being released without receiving the additional support they may need.
Assistant Chief Constable for Police Scotland Criminal Justice Services Division, Wendy Middleton said: “We welcome this initiative which has been providing additional support to young people who come into custody in Glasgow. We look forward to rolling this out nationally and ensuring that the same support is available across Scotland.
“We acknowledge that police custody can be a daunting and traumatic experience, particularly for children and young people. It is important that they can speak to someone in confidence who can listen to them and potentially help to address wider problems that they are experiencing. Childline is a valuable partner in this regard.”
Adeniyi Alade, NSPCC Scotland Helplines Service Head, who is based at the Childline call centre in Aberdeen, said:“This partnership allows us to reach young people who may feel vulnerable and need someone to talk to for advice at what might be a very difficult time. There are many reasons a young person comes to be in police custody and it’s important they are given all the support they need.
“While we are working with the police, the support we offer young people will be completely confidential. As with all calls to Childline, our support will be independent, and the police will not be made aware of it.”
During the pilot period, children and young people up to the age of 17 brought into police custody were offered a call with a Childline counsellor.
It is hoped that the initiative will be rolled out across Scotland after the NSPCC has assessed its impact in Glasgow.
The police custody centre at London Road, Glasgow, includes six cells which have been modified and decorated to improve the environment when children are detained. Cells have been painted with murals and have chalkboards, jigsaw puzzles, soft toys, books and posters to create a calming experience during a stressful time.
In addition, London Road has a separate discrete charge area with a lower height charge bar for processing children and young people, and other vulnerable detainees.
The transformation of London Road custody centre has acted as a pilot for the modernisation of several other children’s custody suites, which includes Police Scotland’s primary custody facility for Glasgow in Cathcart.
Young people looking for support on any of the issues mentioned, can contact Childline on 0800 1111 or visit Childline.org.uk.
Childline is available to all young people until their 19th birthday.
The 999 BSL UK emergency video relay service for deaf British Sign Language (BSL) users has been launched today, Friday 17 June.
The service gives deaf BSL users the option of calling the emergency services using BSL, via the 999 BSL website and app.
Susan Daniels OBE, Chief Executive of the National Deaf Children’s Society, said: “Calling for help quickly is vital in an emergency and no one should ever have to worry about communication when they do so. 999 BSL should remove these barriers, so we strongly welcome its launch.
“It’s now crucial that the developers do everything they can to make sure that every BSL user in the country knows it exists.
“We’d urge every deaf child and young person who uses BSL to download the app without delay. Having the option to get help so quickly, in their first language, could one day prove to be a life-saver.”
Communities in East Lothian, the Scottish Borders and Northumberland have today been connected via rail for the first time in almost decades thanks to new services operated by TransPennine Express (TPE).
The train company has launched five services per day (Monday to Saturday) in both directions, calling at Edinburgh Waverley, Dunbar, Reston (once opened), Berwick-upon-Tweed, Alnmouth, Morpeth, and Newcastle, with one service per day calling at Cramlington.
The introduction of the new services means that for the first time in decades, communities in Morpeth, Alnmouth, Berwick and Dunbar now have a rail link, providing new journey opportunities for residents between towns in the regions and into Edinburgh and Newcastle.
Matthew Golton, Managing Director for TransPennine Express said: “We are thrilled that, as of today, communities across East Lothian, the Scottish Borders and Northumberland are connected once again, and we are looking forward to welcoming customers onboard.
“Working with Transport Scotland and Rail North Partnership we’re delighted that these additional services will now significantly improve connectivity on this route, providing communities with enhanced access to work, education and leisure opportunities.”
Rail Minister Chris Heaton-Harris said: “Our railways are vital in connecting communities and empowering our towns and cities to flourish, which is why we have announced our historic £96bn Integrated Rail Plan to help level up the North and Midlands.
“It’s fantastic that Transport Scotland and the Rail North Partnership have come together with TransPennine Express to launch these new services, which will bring people together, drive growth, and provide an important link between two of the UK’s greatest cities.”
Transport Minister Graeme Deysaid: “This is very good news for the local communities along the route and a great example of collaborative working.
“Improving access to work, education and leisure opportunities by connecting communities is at the heart of our transport priorities. These additional rail services, particularly at intermediate stations, will also make a real difference in encouraging more people out of their cars and onto trains as we strive towards achieving our Net Zero goals.”
Cllr Martin Gannon, Chair of the North East Joint Transport Committee,said: “I’m pleased to welcome this new TransPennine Express service which will help to improve connectivity for local people – particularly for communities in Northumberland.
“Better access to employment, education and leisure is a key objective of our regional Transport Plan, so I’m delighted to see this additional service begin.”
The new services will be operated by TPE’s modern, five carriage Nova 1 trains featuring spacious interiors, plenty of leg room, free Wi-Fi in both Standard and First Class as well as access to onboard entertainment system, Exstream.
Customers can travel with confidence onboard TPE’s services with enhanced cleaning in place to keep everyone safe. Face coverings must be worn on trains and at stations (unless exempt).
For those looking to travel, tickets can be purchased online via our website or using the TPExpress App where people can pay using Apple Pay, Google Pay or PayPal.
E-tickets are also available allowing customers to use their phone instead of a paper ticket.
Disabled people are to benefit from a ground-breaking new advocacy service which will support access to Scotland’s social security services.
The Scottish Government has committed £20.4 million over the next four years to the provision of the new and free programme, unique in the UK.
It will offer advocacy support to disabled people looking to access Scottish social security benefits.
These include current and future disability benefits such as Child Disability Payment, Adult Disability Payment and Pension Age Disability Payment.
The service will be operational in the new year and is entirely independent of the Scottish Government and Social Security Scotland. It will be available in each NHS board area and will create up to 100 new jobs across the country.
Social Security Minister Ben Macpherson said: “The service will provide advocacy to anyone who is disabled and requires support to communicate their needs when accessing Scotland’s social security services.
“This assistance will be person-centred and advocates will provide the most appropriate form of support to each individual based on their circumstances.
“This is a new and independent free service, with no equivalent provided by DWP.
“It builds on our human rights-based approach and makes social security more accessible to disabled people in Scotland, ensuring their voices are heard.”
VoiceAbility, a charity with 40 years’ experience delivering advocacy services, has been awarded the contract to provide the service.
They will establish a new base and training centre in Glasgow and create up to 100 jobs over the four years. There will be at least one advocate in each NHS area at launch, with more jobs to be created as disability benefits are introduced.
VoiceAbility CEO Jonathan Senker said: “We are proud to launch this new independent advocacy service and we look forward to establishing a base in Scotland and taking on the staff to deliver it.
“The advocacy we provide will support disabled people to make sure their voices are heard when it matters most and that more people will get the support they’re entitled to.”
Brian Scott of the Glasgow Disability Alliance added: “Our members have highlighted the barriers that many disabled people face in accessing support to find out about the social security benefits they are entitled to – and to apply for them.
“We welcome this free advocacy service as it will ensure disabled people are more involved in the processes and decisions which affect them.
“In making social security more accessible to disabled people, it shows real evidence of a rights-based approach to providing services.”
