300% surge in demand for neurodiversity support

‘a system under strain and a need for urgent change’

New data shows the need for support has rocketed over the past five years, revealing a growing crisis across schools, families, and workplaces

As Mindroom marks 25 years of championing neurodivergent children, young people, and adults in the workplace, new data exposes a sharp rise in need across the UK, and a system struggling to cope.

Over the past five years, demand for Mindroom’s support has soared by nearly 300%, with families waiting years for assessments, children missing school due to unmet needs, and parents describing a system “at breaking point.” 

The charity’s latest Impact Report also shows a 62% rise in families seeking mental health support, a 240% increase in training for professionals, and 93% of young people saying they felt more confident after working with Mindroom – proof of both surging need and transformative impact.

“Everywhere we look – classrooms, GP surgeries, workplaces, kitchen tables – the pressure is mounting,” said Alan Thornburrow, CEO of Mindroom.

“Every week, more families come to us saying they simply can’t navigate the system alone. The good news is that public understanding of neurodiversity has grown hugely. The question now is whether our institutions can keep up.”

This comes amid a worsening national picture. A Scottish Parliament report (June 2025) * described a “concerning picture” of neurodivergent care in Scotland, with over 42,000 children and 23,000 adults now waiting for neurodevelopmental assessments, signalling increases of over 500% and 2,200% respectively since 2020.

Some families face waits of up to three and a half years, while in England, reports show children waiting more than four years for an ADHD or autism diagnosis.

Mindroom’s 2024 Impact Report shows the charity handled 25,499 direct contacts on behalf of children and young people last year alone, providing vital one-to-one support and advocacy for families in crisis.

At the same time, its training and consultancy arm grew by 160%, equipping professionals in education, health, and business to create “neuroinclusive communities. But despite this progress, the gap between awareness and action remains wide.

A 2024 national workplace report** found that over half of neurodivergent employees had taken time off due to inadequate support or lack of reasonable adjustments. While neuroinclusion is rising up the corporate agenda, too many workplaces still fall short on psychological safety and practical understanding.

To mark its 25th anniversary, Mindroom is launching new initiatives to expand neuroinclusive practice from classrooms to boardrooms and, over the past three years, the charity has trained more than 10,000 people across sectors, a foundation it now plans to build on through national partnerships, policy advocacy, and expanded training.

“Behind every statistic is a person: a child finally getting the right support in school, a parent who no longer feels alone, or a workplace learning to value difference,” Alan Thornburrow added. “That’s what keeps us going.

“With neurodiversity finally gaining visibility in public life – from government policy to entertainment – we have a once-in-a-generation chance to turn awareness into action. Neurodivergent young people are not a side issue; they are the future workforce.”

Founded in 2000 and inspired by the lived experience of Robin and Sophie Dow and their daughter Annie, Mindroom began as a small Edinburgh charity and now supports thousands of families every year. Its mission – to build a society that champions every kind of mind – is more relevant than ever.

To download the latest Impact Report created by Mindroom (2024), please visit: 2024 Impact Report

For more information or to access Mindroom’s 2024 Impact Report, visit: https://www.mindroom.org

* Neurodevelopmental Pathways and Waiting Times in Scotland

** The City & Guilds Foundation “Neurodiversity Index 2024” finds that 50% of neurodivergent employees say they have taken time off work due to their neurodivergence.

Edinburgh Blue Balls launch first Annual – A bold celebration of men, mental health and community

Edinburgh Blue Balls, known for its cold-water dips and open conversations, launches its first Edinburgh Blue Balls Annual.

The coffee table–style publication is a bold and raw collection of portraits and personal stories told by men, for all to read.

The Annual is free of charge and distributed across independent cafés, bookshops and workplaces. A launch event will take place on 14 November at The Pitt, Granton, where everyone is welcome to see the portraits and meet the men behind the stories featured in the Annual.

Founded in 2021 by photographer Marc Millar, what began as a handful of strangers meeting for cold-water dips at Portobello Beach, has grown into a supportive community. Around 40 men now gather every Sunday and mid-week for dips, to connect, and talk openly about mental health.

Edinburgh Blue Balls exists to keep the conversation around men’s wellbeing alive. No membership, no expectations, just men showing up, sharing, and finding strength in connection.

The launch of the Annual marks the start of a growing body of creative work highlighting the lived experiences of men, from resilience and recovery to laughter and loss.

Featuring stories from men across Scotland and portraits by photographers Marc Millar and Graham Williams, the publication captures the unfiltered reality of men’s mental health.

The Annual also includes contributions from comedian Greg Hemphill and footballer Zander Murray, exploring masculinity, vulnerability, and visibility in sport and society.

Marc Millar, founder of Edinburgh Blue Ballssaid: “We spend too much time scrolling past things that deserve to stop us in our tracks.

“I wanted people to sit with these stories, to hold them, feel them, and connect. It’s not about likes or followers; it’s about being human, together.

“Everyday pressures continue to impact men’s mental health and wellbeing, something I’ve seen first-hand, and the stigma and shame that still exists.

“The stories in the Annual are honest, sometimes heavy, but full of hope. They show that even in the darkest moments, when men connect, talk, and support each other, things start to change.”

The Annual was supported by The National Lottery Community Fund and will be launched on the 14 November at The Pitt Market, Granton.

For more information please contact info@edinburghblueballs.co.uk

NHS 24: Online Mental Health Courses

Visit NHS inform to find out more about the free online resources available to improve your mental wellbeing:

☁️SilverCloud – a website with courses that help you learn new ways to deal with the challenges you’re facing.

☀️Daylight – a digital programme to improve anxiety based on Cognitive Behavioural Therapy (CBT).

💤Sleepio – a digital sleep improvement programme based on Cognitive Behavioural Therapy (CBT).

Find out more: https://nhs24.info/mental_wellbeing

Hundreds of Scottish children contacted Childline about anxiety last year

Anxiety emerges as most common mental health concern for children reaching out to Childline  

  • Last year Childline delivered more than 500 counselling sessions to children and young people from Scotland with concerns about anxiety.  
  • Causes included abuse and trauma, bullying, global concerns and body image issues.
  • This World Mental Health Day (Friday, October 10), Childline is encouraging young people to reach out to the service for support.  

Anxiety has been revealed as the main mental health concern for children and young people when receiving help from Childline.  

Last year, the NSPCC service delivered 546 counselling sessions to children in Scotland related to anxiety, representing almost a quarter (22%) of all support given for mental health issues. 

Navigating problems at school, bullying and body image concerns were some of the reasons children and young people cited for experiencing anxiety. Childline also heard that ongoing social and political issues, such as the UK riots, climate change and world conflict, were also increasing feelings of worry and concern in young people.

One primary school aged girl in Scotland told Childline: “I’m so self-conscious of how I look, my personality, what people think about me. It makes me feel anxious. I know everyone is different, but I feel different in a bad way. Reading and drawing are my ways to escape.”  

Another girl in Scotland, aged 15, told Childline: “I’ve been struggling with even basic tasks lately because of anxiety. I get filled with panic, can’t function and then I get angry with myself, so it gets even worse. It’s really frustrating. I want to tell someone but I’m not sure if my problems are important to anyone” Girl, 15 

Childline is a free service available to any young person in the UK. Trained counsellors are available to support with any concerns, queries or questions and can be reached via phone or through their online chat.  

Shaun Friel, Childline Director, said: “Thousands of children are reaching out to us because they’re struggling with their mental health, in particular with anxiety. We know how overwhelming these feelings can be, often leaving young people feeling trapped and unsure of where to turn.

“From the pressures of school and bullying to concerns about their appearance and worries about global issues, like climate change and world conflict, children are telling us they’re carrying an enormous emotional burden.  

“This World Mental Health Day, we want every young person to know that it’s okay to not be okay, and that help is always available. Childline is here 24/7, providing a safe, confidential space where children can talk about their anxieties, no matter how big or small they may seem.” 

To mark World Mental Health Day, the children’s charity has released a series of tips to support both children and parents or carers. The Childline website also has a host of advice for young people.  

Advice for children who may be struggling with anxiety includes:  

  1. Practice Deep Breathing: When you feel anxious, try breathing in slowly through your nose for a count of five, then exhale slowly through your mouth for another count of five. Focusing on your breath can help calm your mind and reduce anxiety.  
  1. Engage in Physical Activity: Physical exercise can be a great way to improve your mood. Whether it’s going for a walk, dancing, or playing a sport, find an activity you enjoy which can help to manage anxious feelings.  
  1. Stay Present: Grounding techniques can help you stay focused on the present moment. For example, try to identify five things you can see, four things you can touch, three things you can hear, two things you can smell, and one thing you can taste.   
  1. Challenge Negative Thoughts: Pay attention to negative thoughts that may be contributing to your anxiety. Try to reframe them by focusing on positive aspects or considering alternative perspectives  
  1. Reach Out for Support: Remember, you don’t have to face anxiety alone. Talking to a trusted adult, friend, or counsellor can provide you with support and guidance. Childline is available 24/7 to offer confidential assistance whenever you need it.  

Top tips for parents to support children who may be experiencing anxiety includes:  

  1. Communicate Openly: Encourage your child to talk about their feelings without judgment.   
  1. Understand the Causes: Work together to identify specific situations or thoughts that trigger your child’s anxiety. Understanding these triggers can help when developing effective coping strategies.  
  1. Promote Healthy Routines: Ensure your child maintains regular sleep patterns, balanced nutrition, and physical activity to provide a sense of stability when they may be feeling uncertain within themselves.   
  1. Model Positive Coping Mechanisms: Demonstrate healthy ways to manage stress, such as deep breathing, mindfulness, or physical exercise.   
  1. Seek Professional Support When Needed: If your child’s anxiety persists or worsens, consult with a healthcare professional or counsellor.   

Childline is available for young people via the phone on 0800 1111 and online through the 121 chat on the Childline website.   

A community group for families effected by suicide say art can be ‘empowering’ for people dealing with mental health challenges

With Friday 10 October marking World Mental Health Day, community group, Lothians Speak Their Name, have shared the ‘powerful’ effect that art has had since the passing of their loved ones.

A recent survey by the National Galleries of Scotland found that 84% of total visitors to the galleries felt their visit had a positive impact on their wellbeing.

Co-director of Lothians Speak Their Name, Sue Henderson, says she has seen and experienced first-hand the positive impact art can have on mental health.

The group, which was originally set up to create a quilt in memory of people who have died by suicide in Edinburgh and the Lothians, have been regularly visiting exhibitions and displays at the National Galleries of Scotland ever since.

Having visited for almost a year, Sue shares how it has been an incredibly valuable experience for helping the group to navigate their loss.

Sue said: “We have loved coming to the galleries so much, for some it has been powerfully beneficial.

“The tours, led by Duncan Robertson at the National Galleries of Scotland, are brilliant, for that short time it allows people to just disconnect from all the pain of their grief. It gives a moment of distraction.

“There are people in our group who never came to the gallery before, they didn’t think it was for them, but to see the impact it has on them is just incredible. Whether listening to the amazing stories of the art or just getting lost for a moment, it really can have healing powers.

“Seeing the effect it has on members of the group is so striking. One woman who lost her son to suicide, got completely lost in the art and it gave her a moment of relief from the day to day pain.

“I had never seen it be so demonstrable before, the power of art and how it can offer a distraction from the worst imaginable grief. People in the group have shared how the art can take them out of themselves and what a beautiful distraction it is.”

Art plays a significant role in enhancing mental health by providing therapeutic benefits, fostering emotional expression, and promoting overall well-being. It has been proven that art can evoke feelings of joy, nostalgia or even sadness, which can be therapeutic for individuals dealing with mental health challenges.

Over the past 20 years research on the impact of the arts on health has been growing and in 2019 the World Health Organization (WHO) published a report called ‘What is the evidence on the role of the arts in improving health and well-being?’.

The report looked at over 3000 studies from around the world which concluded that the arts play a major role in preventing and managing health. It identified the contribution that the arts may have in promoting good health and health equity, preventing illness, and treating acute and chronic conditions across the life-course.

This has launched further studies by WHO and the Jameel Arts & Health Lab in 2023 on the health benefits of the arts. As well as the Lancet Global Series Photo Essay which findings re-iterate the crucial importance of creativity within the sphere of health, and the evidence-based health benefits catalysed by imagination.  

Research by the John Hopkins University School of Medicine even found that spending just 30 minutes in an art gallery once a month could extend your life expectancy by 10 years.

Siobhan McConnachie, Head of Learning and Engagement at National Galleries of Scotland said: ‘We are fortunate that we get to see the positive effect that art can have on people every single day in the gallery.

“But we know, and research shows, that art can do more than just put a smile on our faces, it can have real lasting impact on overall mental and physical health.

“We regularly welcome groups supporting people living with dementia, addiction recovery groups, health and wellbeing groups, mental health communities and so much more.

“It is important that art is considered holistically as a tool that can be used for early intervention and social prescribing in health, education and social care sectors.

“The power of art is truly incredible, and we are so delighted to have groups like Lothians Speak Their Name feel that in our galleries.’

Sue shared how the group have benefited from using art as a tool to connect with other people who are going through similar experiences. Brought together to make the memorial quilt, 49 people have made squares in memory of their loved ones, which hold the stories of their loves and lives.

As well as creating this beautiful memorial, it has brought people together as a community, where they’ve found support and friendship.

Sue added: “Our group was born out of the idea of making a quilt which remembers those we loved. Each square would represent someone in a positive way who was loved and lost, whether it included the things they loved or a fond memory of them.

“Some people in the group had never done anything like this but everyone felt how therapeutic it was to focus on something positive about their loved ones lives.

“There is something about being involved in a group activity together, whether creating the quilt or visiting the galleries. In the group everyone has experience of loss but that wasn’t the always the focus when we got together, the focus was also on creativity.

“There was never any pressure to talk about our losses. But what we found was that when everyone was distracted making their squares or looking at the art, conversations happened a lot more easily because the art was offering something else to focus on at the time.

“Often memories come with nothing but pain, but using art and creativity allowed everyone to remember the things they loved about the person, or to remember the good times.

“There are of course people who would come along, and they would never talk about their loss and that was okay too, because they still got to be in a room of people who understood what they were going through and that was support enough. They could come along and just immerse themselves in the task of creating the square.

“It was after we started making the squares that we reached out the galleries, and they offered us tours of exhibitions and displays. This just opened a whole new level of what we were doing. Some members of the group got really immersed in the visits and seeing the art offered inspiration.

“People have re-discovered their creative side and found a way to express themselves.

“Whether seeing or doing art I do believe it has a healing power. The fact we get to see the positive effect it can have on people is what I love most about this, it is an absolute privilege. So, I do really believe that art can be empowering for people dealing with mental health.”

The completed quilt has been touring around various locations in hope is that the individuals and lives it remembers will inspire viewers to start conversations about mental health and suicide and to reach out if they themselves are struggling.

It is currently one of 11 quilts on display at an exhibition in the Houses of Parliament in London.

If interested in getting involved in creating a square, please contact:

 lothianspeaktheirname@gmail.com

As well as running regular tours for groups such as Lothians Speak Their Name, National Galleries of Scotland also warmly invites community groups, care homes and charities to book free visits to the galleries at a time that suits them.

Activities include guided tours of the collection and exhibitions, online art discussions, dementia-friendly sessions with specific themes, and bespoke tours tailored to the needs of each group

World Mental Health Day

WORLD MENTAL HEALTH DAY – 10th OCTOBER 2025

World Mental Health Day takes place every year on 10 October. It’s a reminder of the importance of good mental health and the need to prioritise and invest in good mental health.

This year’s theme is ‘access to services – mental health in catastrophes and emergencies’. The theme highlights the importance of people being able to protect their mental health in times of global instability.

TIPS TO MANAGE OVERWHELM

Strange Town presents HER – a play all parents should see

Leith-based charity Strange Town returns this October with their acclaimed play ‘HER’ a bold and urgent performance about consent, gender inequality, and the pressures young people face today.

Established in 2008 by Steve Small and Ruth Hollyman, Strange Town has spent 17 years creating life-changing arts experiences for young people across Edinburgh.

Long before the groundbreaking series Adolescence hit screens, Strange Town was already producing daring, original theatre in schools, giving pupils their first-ever experience of live performance while opening conversations about difficult topics such as knife crime, mental health, and social pressures.

HER, written by Jennifer Adam and directed by Steve Small, follows HIM and HER, childhood friends who have grown apart by the age of 17.

Loosely reconnecting at high school, they confront the challenges of teenage life, gender inequality, and the truth about consent. Through bold, honest storytelling, the play asks: how can you be the change you want to see in the world when it feels like the world is working against you?

This is such an important play — all parents, grandparents, and really anyone who wants to understand the challenges young people face today needs to see it, urgently. Our young people are navigating a world that many older people are completely unaware of and unprepared for.

Watching this performance helped me start conversations at home that I wouldn’t have known how to begin, and I am incredibly grateful for that.” — Audience Member

Open to audiences aged 14+, HER runs for two nights: Thursday 2nd and Friday 3rd October at 7pm at the Traverse Theatre, 10 Cambridge Street, Edinburgh EH1 2ED

Times: 7pm (approx. 50 minutes)

Tickets: £15/£12/£10 https://www.traverse.co.uk/whats-on/event/her-autumn-25

Strange Town has been hit by the well publicised funding cuts imposed by the Edinburgh Integration Joint Board (EIJB), leaving the future of its Touring Company — which brings bold, original theatre into schools across the city — under threat.

The charity depends on fundraising to sustain accessible arts opportunities for young people who might otherwise miss out.

Local people and businesses who want to help protect this vital work are encouraged to donate online or get in touch to explore other ways of support.   

https://strangetown.org.uk/about-us/donations-info-page/.

Minister welcomes fall in number of probable suicides in Scotland

Minister for Mental Wellbeing Tom Arthur says a fall in the number of probable suicides last year makes him more determined to continue expanding and improving prevention work.

Official statistics from National Records of Scotland show the number of probable suicides in 2024 was 704 – a decrease of 11% compared to 2023 and the lowest number since 2017.

Visiting The Neuk mental health crisis centre in Perth, Mr Arthur said: “These figures remind us of how vital it is to support those who are struggling with their mental health.

“Every person lost to suicide is someone’s loved one and when someone takes their own life, the impact on everyone around them is devastating. My sympathy is with all those affected by the loss of a family member or friend through suicide.

“The decline in the number of probable suicides is encouraging, but we will not be complacent. Our aim is for anyone, regardless of age, who has thoughts of taking their own life, or is affected by suicide, to get the help they need.

“Together with COSLA and our partners, Suicide Prevention Scotland, we are driving forward our 10-year Suicide Prevention Strategy to deliver on our ambition to reduce suicide deaths in Scotland.

“At its heart is tackling the underlying factors and inequalities which cause suicide and supporting people most at risk including those living in poverty, middle aged men and those in rural areas.

“We increased our investment in suicide prevention to £2.8 million for the current financial year, meeting our commitment to double the suicide prevention budget in the current parliamentary term.

“We are committed to building a Scotland where everyone feels valued, supported, and connected. We will continue to listen, learn, and act – guided by evidence and compassion.”

Councillor Paul Kelly, COSLA Health and Social Care Spokesperson, said: “Behind these statistics are individuals, families and communities deeply impacted by suicide.

“Local Government and our partners have a vital role in improving mental health and wellbeing across Scotland. We’re committed to enhancing our ongoing suicide prevention efforts to create conditions where no one feels they must take their own life.

“COSLA will continue working with the Scottish Government to deliver our joint ‘Creating Hope Together’ strategy. This includes tackling inequality across all public services – from schools and workplaces to community services.”

Wendy Given, Chief Operational Officer at The Neuk, said: “At The Neuk, we see the ripple effects of suicide every day and we are here to provide a safe, compassionate space where people in crisis are listened to, supported, and shown compassion.

“Services like ours must remain visible, valued, and sustainable, so that hope and connection are always within reach.”

The Neuk’s lead wellbeing mentor Louise McQueen said: “Working at The Neuk is more than a job, it’s being part of a community where every conversation can change a life.

“I’ve seen people walk through our doors at their lowest point and leave with hope. Being able to listen, connect, and support someone in that moment of crisis is a privilege, and it reminds me every day why this place matters.”

Anyone affected by these issues can access support from the following services:

World Suicide Prevention Day: You can interrupt someone’s suicidal thoughts

The 10th of September 2025 marks World Suicide Prevention Day, and Samaritans Scotland is urging people across Scotland to show they care, interrupt someone’s suicidal thoughts, and help save a life.  

To mark the day, iconic buildings across Scotland will light up green to raise awareness of Samaritans and the help available to people struggling with suicidal thoughts. In Edinburgh, the striking Balmoral Hotel will light its clock tower green, whilst in Glasgow the Science Centre will also be illuminated. Dundee’s Discovery Point will also light up green, and further north, Shetland’s Lerwick Town Hall will also be lit in the charity’s well-known colour. 

The message to people in Scotland is that suicide is not inevitable. An interruption could be a face-to-face conversation, a phone call, text or any other way of connecting with someone when they’re experiencing suicidal thoughts.  

Research released by Samaritans this year indicated that over half of adults in Scotland (68%) would appreciate someone check offering words of support if they were struggling to cope. However, nearly half of the respondents in Scotland (38%) admitted avoiding initiating a conversation with someone who didn’t seem okay. For some, they were worried they’d say the wrong thing. For others, they worried their help wouldn’t be welcomed.    

To help people feel empowered to initiate a conversation with someone who may be feeling suicidal, Samaritans has put together a guide on how to interrupt someone’s suicidal thoughts with simple tips and advice, led by those with lived and living experience. You can find the guide here. In the guide, people can find ways to begin a conversation, how to be there for someone in the moment, how to listen without judgement, and how to help the person take their mind off how they’re feeling.  

Many people may feel uncomfortable asking someone outright if they are having suicidal thoughts. Samaritans is encouraging people not to be afraid to ask the question, or of using the word ‘suicide’, as this gives people permission to open up. The charity has said that talking about suicide doesn’t have to be frightening, it shows that you care and gives the person space to share how they’re feeling.  

Whilst it can be a difficult topic, you don’t have to be an expert or know the exact ‘right’ thing to say. Being there and showing that you care can make all the difference. Listen with empathy and without judgement to help the person open up about how they’re feeling, and don’t be afraid to ask someone if they’re feeling suicidal. 

Representatives from Samaritans Scotland’s Lived Experience Advisory Group said: “If you think someone is struggling, even a stranger, it’s okay to reach out. A simple question like ‘are you okay?’ can be an interruption that saves a life.  

“Even a small moment of connection can bring hope. That moment whispers: wait, stay, breathe.” 

Danielle Rowley, Head of Policy and Communications at Samaritans Scotland, said: “It’s so important that we talk about suicide in order to prevent suicide, even though it can be challenging to approach and difficult to know what to say. 

We want to encourage people to feel confident and safe speaking about suicide, and not to be afraid of using the word. If you are worried about someone, asking them if they feel suicidal almost gives permission for them to talk about it too. By allowing people to talk about how they really feel, we can help to save lives.” 

Samaritans offers a free and confidential helpline for those in crisis and struggling to cope. If you’re suicidal or struggling to cope, you can call Samaritans free on 116 123.

More information about the campaign can be found on our webpage here.  

New report shows how people who self-harm are being supported

SELF-HARM NETWORK SCOTLAND – IMPACT REPORT

Self-Harm Network Scotland’s (SHNS) latest Impact Report has been published, which contains key information about how the self-harm support service has helped people during April 2024 – March 2025.

Anyone in need of self-harm support in Scotland (aged 12 and over) can refer themselves to the service’s one-to-one support sessions via the Contact Us page on their website. Support is provided remotely by Peer Practitioners, who all have their own lived experience of self-harm.

212 people received one-to-one support during April 24 – March 25, with a total of 1,805 one-to-one support sessions taking place, averaging seven to eight sessions per supported person. Almost two thirds (62%) of referrals that were received were for people aged 30 or under. Feedback from those who exited one-to-one support shows that all respondents agreed or strongly agreed that the service was trustworthy and reliable.

Dee, from Helensburgh, is one of the people who has benefited from Self-Harm Network Scotland’s one-to-one support. She said: “I have been battling with poor mental health and self-harm for over 30 years, but I know that I am not alone.

“I was offered one-to-one support within five days. Me and my Peer Practitioner Isabella had an instant connection, and I immediately felt at ease.”

“I wasn’t talking to someone who had read textbooks. I was talking to someone with personal, lived experience, and a deeper understanding. It was very different to the type of support that I had experienced in the past. I was encouraged every step of the way and was able to turn ideas into my own thing.”

Watch Dee’s Story here: https://www.youtube.com/watch?v=Wygdt7fVduQ&feature=youtu.be

Live Chat

SHNS also helps people in need of more immediate support for their self-harm and distress via an out-of-hours live webchat service, which is available on Self-Harm Network Scotland’s website every evening (6pm – 10pm), seven days a week.

599 support conversations took place on the Live Chat between April 2024 – March 2025.

The most discussed topics on the Live Chat were: Self-Harm (83% of chats), Mental Health (52% of chats), Emotional distress (38% of chats), Suicidal thoughts (26% of chats).

An end of chat survey asks supported people to rate the helpfulness of the chat, with 86% of 198 respondents to the survey rating it as ‘Very helpful’ or ‘Somewhat Helpful.’ Additionally, 55% of respondents reported that they had used the Live Chat before, which suggests that they trust the service and find value in the support they have received.

Self-Harm Strategy

SHNS is part of Penumbra Mental Health, a pioneering charity providing dedicated services for people with mild to serious and enduring mental ill health. SHNS works together with the Scottish Government and COSLA in delivering their Self-Harm Strategy and Action Plan, which is believed to be the first of its kind in the world. The action plan prioritises addressing discrimination, reducing stigma around self-harm, and improving support.

Self-Harm Awareness Training

SHNS develop and deliver informative and accessible Self-Harm Awareness training and resources to help improve understanding of self-harm, raise awareness, and reduce stigma.

During 2024/2025, 180 Self-Harm Awareness training sessions were delivered to 2,137 people. This included specific sessions for 67 organisations ranging from local authorities, health boards, education establishments, and a range of third sector organisations.

Self-Harm Awareness training continues to see strong and increasing demand from organisations, delivering to almost 500 more professionals than in the previous year. Participants’ experience of the training remains overwhelmingly positive, with evidence suggesting that the training is helping to increase knowledge and understanding of self-harm.

Our Impact Report shows that ninety-eight percent of people who gave feedback after taking part in Self-Harm Awareness training agreed or strongly agreed that they had a better understanding of where help and support exists for people who self-harm.

Darren Boyd, SHNS Programme Manager, said: “Self-Harm Network Scotland’s latest Impact Report reflects a year of significant change, development, and learning across the service, as we’ve continued to centre lived experience in all that we do.

“The past year has been about creating safer spaces, holding complexity without judgment, and responding to people’s pain with care and consistency.”

“We know that compassionate, person-centred support doesn’t just make a difference — it saves lives. At the core of everything we do is the belief that recovery is possible — and that it should be defined by the individual. It is voices like Dee’s that remind us why we do what we do – and who we do it for.”

Read the Impact Report here: https://selfharmnetworkscotland.org.uk/our-impact/

If you, or anyone you know, are looking for support with your self-harm, please visit our website: https://selfharmnetworkscotland.org.uk/