Tag: Age Scotland

Working together to keep older people safe and warm this Winter

A life-changing partnership between Age UK, Age Cymru, Age Scotland and Britain’s gas network companies is being extended to help more older people.

The £1.7m partnership builds on the success of a previous nationwide initiative and has been co-designed by the organisations using insight and learning gathered from older people and frontline advisers. Its aim is to provide meaningful, practical and trusted support to older people across England, Scotland and Wales. 

Led by SGN and funded by the organisation as well as Cadent, Northern Gas Networks and Wales & West Utilities, the programme extends their existing partnerships for a further two years and will run until March 2028 to help even more older people stay safe, warm and independent at home.

Almost 118,000 older households across Britain have already received personalised energy support thanks to the partnership. Thousands more benefitted from online information, benefits checks and practical guidance to help them manage energy costs and stay safe at home.

The programme has also strengthened the skills and expertise of advice teams across the Age UK, Age Cymru and Age Scotland networks. The partnership has enabled the charities to support thousands of vulnerable households through immediate practical assistance, including providing heat packs, longer-term energy advice, safety information and support to manage energy bills. 

The enhanced knowledge developed through the programme continues to help advisers identify vulnerable customers and connect them with available support. 

In one case, a 90-year-old man living alone had received a free carbon monoxide alarm through an Age Scotland partnership programme. When the alarm began flashing and beeping, he was unsure what the warning meant or what he should do.

While speaking with the man, an adviser recognised he was struggling to understand the vital safety advice and may not have been able to take the necessary action independently.

Concerned for his safety, the adviser contacted SGN directly, and an engineer was at the man’s home within an hour. While the carbon monoxide detector itself was found to be faulty, the engineer also discovered a gas leak in the property, allowing the issue to be identified and resolved before it could cause serious harm.

Pippa Lock, Head of Corporate Partnerships and Philanthropy at Age UK, said: “Older people are particularly vulnerable to the impacts of fuel poverty, often spending more time at home and needing to use more energy to maintain their health and wellbeing.

“Through the renewed partnership, they will be able to access specialist support designed around their specific needs.”

Through the next phase of the partnership, older people will continue to receive support with energy-related concerns and be connected to specialist services where needed by the national Age UK, Age Scotland and Age Cymru advice lines.

It will also provide trusted, accessible information tailored specifically for older people, alongside a learning-led and nation-responsive approach that reflects local needs and challenges.

Margaret Hamilton, Community Partnership Manager at SGN, said: “The Gas Distribution Networks and Age UK, Age Cymru and Age Scotland charities are extending our commitment to working together to ensure older people can access trusted advice, practical support and potentially life-saving interventions, helping them live safely, confidently and independently in their own homes for longer.”

Age Scotland: Encouraging and Supporting Grassroots Activity Fund

Applications are now open for grants of between £3,000 and £15,000 to community-based organisations in Scotland delivering activities and support that help people affected by dementia stay connected, supported and involved in their communities.

Funding for community groups supporting people living with dementia and unpaid carers.

Age Scotland, supported by funding from the Scottish Government, is offering grants of between £3,000 – £15,000 to community-based organisations across Scotland that support people living with dementia and unpaid carers. This funding is for activities and programmes taking place 1 April 2027 – 31 March 2028.

The Encouraging and Supporting Grassroots Activity (ESGA) Fund helps local groups deliver activities that reduce isolation, improve wellbeing and strengthen community support for people affected by dementia.

Since the fund launched, more than £1.2 million has been awarded to grassroots organisations across Scotland.

Applications for the 2027 funding round are now open.

http://age.scot/ESGA

Edinburgh law firm joins forces with Age Scotland in Power of Attorney drive

  • Importance of legal documents highlighted as new partnership is announced
  • Lawyers will donate a percentage of their fees to charity to support its work with older people
Age Scotland Chief Executive Katherine Crawford and Grant Johnson, Partner and Head of Private Client Services at Lindsays, marking the organisations’ partnership promoting Powers of Attorney. Picture: Ryan McGoverne / Lindsays July 2026

A new partnership has been forged to encourage more people in Scotland to put a Power of Attorney in place.

Age Scotland has joined forces with independent Edinburgh-headquartered legal firm Lindsays to help people appoint someone they trust to manage their finances and make welfare decisions on their behalf, should they need extra help.

The move comes as new research by the charity reveals that more than one million over-50s in Scotland do not have a Power of Attorney – with its staff fielding high numbers of queries from older people and their families around the legal process.

They are now making referrals to Lindsays, whose headquarters are at Caledonian Exchange, who will help clients draw up Powers of Attorney.

Lindsays is making a donation from every referral to the charity, which supports people across the country to grow old securely, with a good quality of life.

A Power of Attorney is a document that an individual creates to set out who they would like to take decisions for them around critical issues such as money and care if they become incapacitated. They are relevant whatever someone’s age or personal circumstances.

Katherine Crawford, Chief Executive of Age Scotland, said: “One of the most common requests for support older people and their families make to our helpline and information service is for advice about Power of Attorney.

“Our research shows more than one million over-50s in Scotland do not have a Power of Attorney. If life takes an unexpected turn, it is important to know that the support you need will be available, but barely one in five people in their fifties have this important tool set up.

“Having a Power of Attorney in place can give you peace of mind, as you know you will have the support of someone you trust if you are unable to make decisions for yourself. It is an essential part of planning for the future and retaining control of how you wish to live your life.”

She added: “Our new partnership with Lindsays deepens the level of professional advice and legal support we are able to signpost people to, at the same time as helping to raise vital funds for the services we offer older people and their families. We’re grateful for their support and look forward to working closely with them on this important issue.”

Lindsays has been raising awareness about the importance of Powers of Attorney for a number of years.

Grant Johnson, a Partner and Head of Private Client Services at Lindsays, said: “Too few people have Powers of Attorney in place.

“Having one gives clarity, reduces uncertainty, and helps avoid difficult decisions and potentially additional delays and costs later on. It gives people and their loved ones peace of mind at what are challenging and stressful times.

“Age is not a factor. Any one of us can become unexpectedly incapacitated at any time, whether temporarily or permanently.

“For small business owners, having a Power of Attorney in place can ensure your company can continue should something unforeseen happen to impair your ability to work, or even if you are simply unavailable to manage things for an extended period of time.”

He added: “We are delighted to be working with Age Scotland not only to increase awareness in its network about the importance of having a Power of Attorney, but to also be able to directly support the charity’s critical work.”

Powers of Attorney are lodged with The Office of the Public Guardian (Scotland).

Age Scotland’s latest Big Survey questioned 4,400 over-50s across Scotland.

About half of respondents (49%) said they had yet to put a Power of Attorney in place. If translated to Scotland’s entire over-50s population, that would equate to more than one million people – a number the charity says needs to dramatically reduce.

Only 21% of those aged 59 and younger said they had a Power of Attorney.

More details about the Age Scotland and Lindsays partnership – and the importance of Powers of Attorney – are available at www.lindsays.co.uk/age-scotland/.

£314,000 to support community-led dementia projects across Scotland

Over a quarter of a million pounds has been given to 25 dementia projects across Scotland to support the growth of community-led support for people living with dementia, their carers and family members.

Age Scotland’s dementia ‘Encouraging and Supporting Grassroots Activity’ (ESGA) fund is providing a total of £314,662 in community grants to groups across Scotland. 

These grants have been supported by Scottish Government funding, allocated via a National Dementia Resilient Communities Programme Board made up of lived experience voices, local and national partners.

This funding, and the work of the Board, supports the aims of the new National Dementia Strategy, particularly in building resilience and sustainability in community support for people living with dementia and unpaid carers.
 
Funding decisions were made in collaboration with a lived experience panel of people living with dementia and unpaid carers, ensuring that those with first-hand insight played a key role in shaping the allocation of grants. 

The 25 successfully funded projects are:


Beith Community Development Trust (North Ayrshire)
 
Big Hearts Community Trust (Edinburgh)
 
Feniks (Edinburgh)
 
Networking Key Services (Edinburgh)
 
Boots and Beards (Glasgow)
 
Wing Hong Chinese Elderly Centre (Glasgow)
 
Central Wellbeing (Falkirk)
 
Cobhair Bharraigh (Western Isles)
 
Community Connectors (Moray)
 
Connecting Carers (Highland)
 
Raddery House / Inverness Openarts (Highland)
 
Craignish Community Company (Argyll and Bute)
 
Dementia Friendly Aberfeldy (Perth and Kinross)
 
Dementia Friendly Prestwick (South Ayrshire)
 
Friends of Dundonald Castle (South Ayrshire)
 
DG Voice (Dumfries and Galloway)
 
Forget Me Not Club (Aberdeenshire)
 
Inchgarth Community Centre (Aberdeen city)
 
Friends of Kilsyth (North Lanarkshire)
 
North Lanarkshire Muslim Women & Family Alliance (NLMWFA) (North Lanarkshire)
 
Inspiring Communities (Stirling)
 
Lyle Gateway (Inverclyde)
 
Montrose Connections (Angus)
 
Past Times (South Lanarkshire)
 
Peebles Old Parish Church (Scottish Borders)
 
 
Grants of between £5,000 and £20,000 will be distributed by April 2026 and will allow communities to deliver projects and realise the benefits and impact of their work as soon as possible. 


 
Anna Clements, Head of Dementia at Age Scotland, said: “We were blown away by the number of applications and are proud to announce the recipients of one of our largest allocations of ESGA funding to date.
 
“From towns and cities to islands and remote areas in different corners of Scotland, it’s inspiring to see such a diverse range of projects receiving funding to help people living with dementia, their carers, and families stay connected and supported in their communities.
 
“This year we made a conscious effort to ensure a broad spread of grant holders across Scotland, particularly in rural areas and projects supporting people from ethnic minority communities, where access to dementia services can be especially limited and underrepresented.
 
“We look forward to seeing the funding in action across the country and are confident the projects will play a vital role in empowering people to live well with dementia.”

Funded grassroots dementia projects thriving:

The Forget Me Notes Project is a singing group which aims to create inclusive choirs for everyone, including people living with dementia.

The organisation is based in Edinburgh and hosts weekly sessions alternating between Saughton Park and The Salvation Army on Gorgie Road.

It also runs an online Zoom choir which attracts participants from across the UK.

While these choirs had already been running for two years, it was only when funding from About Dementia was secured last year that the choirs became weekly offerings, enabling them to recruit new volunteers to provide assistance to members.

Alan Midwinter, chief executive of The Forget Me Notes Project, said: “The grant was used to consolidate our work and make it consistent, we wouldn’t be able to keep it going as much without it.”

On a warm sunny day Alan says between 70 to 80 people usually turn up at the outdoor Choir In The Park, including many people living with dementia and unpaid carers.

On colder or wet days, the group move into the park’s glasshouse to sing.

Alan added: “People with dementia who attend our choirs get a sense of achievement, community involvement, its inclusive for people who might be genuinely isolated.”

Age Scotland: Feeling Lonely?

NEW GUIDE LAUNCHED AHEAD OF LONELINESS AWARENESS WEEK

Ahead of #LonelinessAwarenessWeek, we’re launching a brand new loneliness guide resource, explaining some of the common causes of loneliness and providing practical advice about building more, and more fulfilling, social connection.

Get your copy today:

GEN10_Feeling_Lonely_Jun_2025_originalDownload

Heriot-Watt University and Age Scotland strengthen partnership to improve the lives of older people

Heriot-Watt University has further cemented its longstanding relationship with leading charity Age Scotland by signing a Memorandum of Understanding (MOU), aimed at accelerating impactful research and innovation to enhance the lives of older people across the country.

The new MOU builds on a rich history of collaboration between Heriot-Watt researchers and Age Scotland, particularly through initiatives led by Professor Alan Gow and the University’s wattAGE network, which has championed healthy ageing projects for several years. This agreement sets the stage for an even closer, more strategic partnership, focused on translating cutting-edge research into tangible benefits for older citizens.

Michelle Beukes, Business Development Manager within the Global Research Institute for Health and Care Technologies at Heriot-Watt, explained: “This MoU marks an exciting step in deepening our collaboration with Age Scotland.

“It creates a structured pathway for expanding our joint efforts and ensures that our research aligns closely with the real-world needs of older people. By combining academic insight with lived experience, we can drive meaningful change and deliver a positive impact for people across Scotland.”

Central to the partnership is a shared ambition that will see Heriot-Watt’s world-class research expertise combine with Age Scotland’s unique insight into the lived experiences and challenges faced by older people. Together, they aim to co-create solutions that are not only innovative but also practical, accessible, and impactful.

The collaboration has already produced significant results. Age Scotland is a key partner in ‘CONSOLIDATE’ — a £2 million EPSRC-funded ‘Network Plus’ project led by Professor Gow — which focuses on co-designing technology for people with dementia. This approach ensures that emerging technologies meet actual needs, promoting a better quality of life for users and helping to address pressing challenges in health and social care.

Professor Gow from the School of Social Sciences said: “Over a number of years, we’ve been privileged to partner with Age Scotland on a range of activities and projects that support healthy ageing in Scotland.

“This new phase of partnership builds upon that foundation and will open up many new opportunities, not just as a bridge between research and the third sector but driven by our shared commitment that the voices of older people shape and lead what we do together.

“By working more closely with Age Scotland, we will drive forward research and innovation to positively impact quality of life for all as we get older.”

Beyond research, the MOU outlines opportunities for wider collaboration, including student internships, staff volunteering, community engagement projects, and policy influence initiatives.

With Age Scotland playing a major role in shaping national policy on ageing issues, Heriot-Watt’s research can feed directly into government conversations around healthcare innovation, digital inclusion, and support for ageing in place.

Michelle added: “This partnership is pivotal in strengthening Heriot-Watt’s position as a key player in health and care technologies, particularly in the healthy ageing space. We are committed to creating innovative solutions that don’t sit on a shelf, but that truly transforms lives and with Age Scotland’s expertise and network, we can better achieve this.”

The MOU, which will be governed by a shared strategic plan and regular review, represents a long-term commitment by both institutions to ensure Scotland’s ageing population benefits from inclusive, research-driven innovation.

Katherine Crawford, Age Scotland’s Chief Executive said: “Supporting an older and ageing population is one if the biggest challenges of our time, and one which governments across the world have not yet got to grips with.

“Ensuring older people are at the heart of the research which drives innovation for their benefit is essential. Their unique experiences and perspectives are hugely valuable, but they are often excluded. I am really excited about what we can achieve together by pairing Age Scotland’s networks, insight and expertise with world class researchers at Heriot-Watt University.”

Heriot-Watt’s Health and Care Technologies Global Research Institute is a Worldwide Centre of Excellence for transdisciplinary research, innovation and training. It enables academics to work together with healthcare professionals, industry, and citizens to help co-develop solutions.

Anyone interested in working with this GRI can contact the Global Research Innovation and Discovery (GRID) team at GRID@hw.ac.uk.

Age Scotland uncovers more than £2m of unclaimed benefits

Age Scotland has identified a record £2,116,447 of unclaimed benefits for older people who called the charity’s helpline in 2024 – an increase of 34% on the previous year.

However the Scottish charity for older people stressed that the amount could be the ‘tip of the iceberg’ with millions of pounds still going unclaimed by older people who are entitled to more financial support.

Last year Age Scotland was part of a campaign urging older people on low or moderate incomes to check if they were entitled to Pension Credit, after the UK government scrapped the Winter Fuel Payment for anyone not in receipt of the benefit.

Pension Credit is available to people over State Pension age on low incomes or with modest savings, to help with the cost of living. Attendance Allowance is for people over State Pension age who have a physical or mental disability.

Katherine Crawford, Age Scotland’s chief executive, said: “The UK government’s shock decision last year to remove the Winter Fuel Payment for all pensioners except those who received Pension Credit made it abundantly clear just how important it is for older people to claim all the benefits they are entitled to.

“We know that many callers to our helpline are facing severe financial hardship, and that claiming the full range of benefits can make a significant difference to their lives. It can be the difference between heating their home or not and being able to eat well.

“While we welcome the increase in the amount of money uncovered in 2024, we still believe this is only the tip of the iceberg. There are millions of pounds of benefits set aside for older people – money which could be life changing – which is not being claimed.

“Our helpline advisors can carry out a full benefits check and help callers navigate the complex benefits system. We also have an online benefits calculator, and we would encourage older people to make use of our helpline or the calculator to ensure that every penny gets into the right hands.”

Anyone over the age of 50 can call the Age Scotland national helpline on 0800 12 44 222.

Case Study 1:

Mrs Smith is in her 50s and currently unable to work through ill health. Her husband is a pensioner and has suddenly become unwell himself. Their adult son lives with them.

Mrs Smith called our helpline worried about how she would cope financially. Our advisors were able to examine a number of financial scenarios based on the potential award of benefits such as Attendance Allowance, Carer’s Allowance, Council Tax Reduction, Adult Disability Payment, Employment and Support Allowance and Universal Credit, as well as the effect of her son leaving home if this occurred.

The potential financial gain to Mrs Smith identified was £8,724.04 each year. This would make a huge difference and alleviated some of Mrs Smith’s worries and concerns. We were able to explain how to go about claiming the benefits and where to get help if needed along with providing a range of publications for more information.

Case Study 2

Mr Brown is approaching pension age and not able to work through ill health. He and his wife are receiving a means tested benefit but were not sure if it would stop at pension age.

Mr Brown and his wife are both in receipt of disability benefits and she also gets Carer’s Allowance for helping to look after him. They called our helpline worried and unsure about their future financial circumstances.

Our advisors completed a benefit check and identified that Mr Brown and his wife are currently being underpaid on their existing benefit and that, by correcting this, not only will they be entitled to significant arrears but this will mean they are also able to receive some Universal Credit after Mr Brown reaches pension age. We explained how to go about disputing the underpayment, how and when to claim the new benefits, and what support might be available to do this.

We also explained that Mr Brown had been misadvised by his energy supplier in relation to obtaining the £150 Warm Home Discount, how to go about disputing this and what he might be able to do if there were any problems.

The total financial gain identified for 2024 was £6,637.10. Mr Brown felt reassured about the situation following the call.

Age Scotland: Our impact in 2024

For Age Scotland, 2024 was a year of growth as demand for our services continued to increase. This comes as no surprise, with older people trying to manage the rising cost of living, soaring energy bills, and continuing levels of loneliness and isolation.  

Access to and long waits for health and social care continue to cause concern. There were also new crises to adapt to, such as the UK Government’s blindsiding decision to remove the Winter Fuel Payment from nearly 900,000 Scottish pensioners.  

In the face of these challenges, we’ve grown our helpline and friendship services to support, advise and provide companionship to more older people than ever before. 

From record-breaking levels of unclaimed social security identified through our helpline to distributing over 125,000 free information guides distributed to older people, their families and carers. 

We are proud of the work we do and how we support older people in Scotland. Our Impact Report outlines what we achieved together last year.

While we have been able to support thousands of people in later life, there are many more who still desperately need our help.

We are more determined than ever to be there for those older people most in need and remain committed to ensuring that Scotland becomes the best place in the world to grow older. But we can’t do that alone. 

Together, we can make Scotland the best place in the world to grow older.

AS_Impact_Report_2024_Final_Web_originalDownload

Lothian choose Age Scotland as next charity partner

Lothian Buses is delighted to announce that Age Scotland has been chosen as its new Charity of Choice partner for the next two years following a staff vote of the company’s 2600+ strong workforce.

Age Scotland work to improve the lives of older people in Scotland. They provide a free helpline and information service, support older people’s groups, promote age and dementia-friendly communities, deliver wellbeing programmes, and campaign on behalf of older people.

The partnership, which will run until the start of 2027, will help support Age Scotland’s vision to ensure Scotland is the best place in the world to grow older and will provide the charity with an invaluable opportunity to raise awareness of its work and services across Edinburgh and the Lothians.

There will be unique marketing opportunities including the wrapping of a bus in Age Scotland messaging, and all funds raised from this partnership will contribute to Age Scotland’s community development work across Lothian’s network, including assisting the work of over sixty Age Scotland Member Groups.

Gaynor Marshall, Communications Director for Lothian, said: “We’re delighted to welcome Age Scotland as Lothian’s Charity of Choice 2025-26.

“Lothian is proud to be part of the communities we serve, and we look forward to working with the team at Age Scotland over the course of the next two years to raise awareness of the support they can offer – helping to tackle loneliness, support inclusion, and deliver better lives for older people across our operating area.”

Katherine Crawford, Chief Executive of Age Scotland, said: “Tens of thousands of older people across the Lothians experience loneliness and this wonderful partnership means we can reach many more people with the services we offer to help, and support dozens of local groups and clubs which keep older people connected.

“We’re incredibly grateful to the staff at Lothian who voted for us to be their Charity of Choice over the next two years, and I just know that our work together will have a really positive impact on the communities that Lothian serve so well.”

Scottish Government announces energy cost support for pensioners

Universal payments to be reinstated from next year

The Scottish Government will provide universal support through the introduction of Pension Age Winter Heating Payments next year ensuring a payment for every pensioner household in winter 2025-26.

Social Justice Secretary Shirley-Anne Somerville has confirmed that on the roll-out of the new benefit next winter, pensioners in receipt of a relevant qualifying benefit, such as Pension Credit will be receiving Pension Age Winter Heating Payments of £300 or £200, depending on their age. Meanwhile all other pensioner households will receive £100 from next winter, providing them with support not available anywhere else in the UK.

 Ms Somerville also announced a £41 million package of support for people struggling with energy costs this winter.  These measures include an additional £20 million which will be provided for the Scottish Welfare Fund, to enable councils to provide more vital support to people in crisis this winter.

An additional £20 million will be invested into the Warmer Homes Scotland Scheme, the national fuel poverty scheme which helps people install energy efficiency measures and more efficient heating systems, saving on average around £300 per year in household energy bills.

Meanwhile grant-funding of £1 million will be made available to registered social landlords and third sector partners to fund work to help sustain tenancies and prevent homelessness. This is in response to calls from a coalition of housing and anti-poverty organisations for a shift in spending from crisis intervention to prevention.

https://twitter.com/i/status/1862188516400120274

Ms Somerville said: “The measures I have announced today will go some way to allay the fears of pensioners in Scotland ahead of next winter, but the Scottish Government recognises that more must be done.

“Ahead of next winter I will bring forward regulations to introduce universal Pension Age Winter Heating Payments in winter 2025-26 for Scottish pensioners.

“This universal benefit – providing much needed support not available anywhere else in the UK – will deliver support for all pensioner households as we had always intended to do before the UK Government decision to means-test Winter Fuel Payments cut the funding available to support our new benefit in Scotland this winter by £147 million.

“We will not abandon older people this winter or any winter. We will do our best to make sure no-one has to make a decision between heating and eating, and we will continue to protect pensioners”.

Reacting to yesterday’s announcement by the Scottish Government, Debbie Horne, Scotland Policy and Public Affairs Manager at Independent Age said: “The reintroduction of winter heating support for all pensioners in Scotland from next winter is welcome and will offer some comfort to the 900,000 pensioners who were set to completely lose the previous Winter Fuel Payment. 

“Since the decision to restrict the Winter Fuel Payment to only older people on Pension Credit, we’ve seen a surge in the number of older people getting in touch with Independent Age who are worried about heating their homes, and making ends meet, through the winter. Many have told us they are heating only one room, staying in bed all day with a blanket, and cutting back on food to avoid the energy costs associated with cooking.  

“With energy prices set to rise again in January, and a staggering 330,000 older households living in fuel poverty in Scotland, it is clear that changing the eligibility of the payment in this way was the wrong decision. It is positive that this has been recognised in Scotland, with the Scottish Government making a payment available to all older people next year, and we hope the UK Government will also reconsider their decision.  

“In a compassionate and socially just society, no one should face fuel poverty. We are pleased the Scottish Government has listened to older people, and taken this action today. However, we remain concerned about older people who face this winter without this much needed financial support.

“Going forward, the Scottish Government should continue to monitor the situation and be open to taking further action in future.” 

A spokesperson for AGE SCOTLAND said: “Bringing back an energy support payment for all pensioners is very good news and will be a huge relief. It shows the power of this campaign and the relentless efforts from all quarters.

“The decision to remove the universal winter fuel payment by the UK Government, and its impact on pensioners this winter is nothing short of disastrous.

“Over the last few months we have been urging the Scottish Government to bring this back and we are delighted that they have listened to the strong arguments and have taken action.

“It also demonstrates the power of devolution and what Scotland can do when we put our minds to it.”