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Better late than never? Council to consult over Spaces for People

we’re beginning to think about the potential for retaining some of the schemes implemented as part of Spaces for People beyond the end of the pandemic, though we know this is some way off.
Transport and Environment Convener Cllr Lesley Macinnes

The latest review of Edinburgh’s Spaces for People programme proposes a citywide consultation and assessment criteria for retaining some of the schemes implemented once COVID restrictions are eased.

We’re rolling out measures across the Capital to create safe routes for walking, cycling and wheeling while physically distancing. Next Thursday (28 January) the Transport and Environment Committee will discuss recommendations to consider retaining some of the interventions, many of which align with the Council’s strategic aims, protecting vulnerable road users while encouraging active travel.

Assessment criteria have been developed to help ascertain whether current projects, or elements of them, should be continued, initially on an experimental basis. If agreed by committee, a citywide consultation would be carried out alongside this assessment, seeking the public’s views on which interventions they would like to see retained beyond the COVID pandemic. The results of this would be reported back to committee.

The Spaces for People Update report also puts forward several, more complex projects and the outcomes of a regular review of existing measures for approval. Two schemes have been recommended for amendments under the review, one of which is the Braid Road closure.

It is proposed to reopen the street one-way southbound to help reduce public transport times and limit the impact of intrusive traffic on local streets, in response to feedback from residents and Lothian Buses.

Transport and Environment Convener Councillor Lesley Macinnes said: “We’re continuing apace with our ambitious programme of Spaces for People measures designed to give people space to physically distance and to provide safe, protected routes for making journeys by foot, bike or wheelchair.

“We’ve had a great deal of positive feedback from people benefiting from these changes and we know from our own monitoring that many of them are having a positive impact on surrounding areas. That’s why we’re beginning to think about the potential for retaining some of the schemes implemented as part of Spaces for People beyond the end of the pandemic, though we know this is some way off.

“Of course, any longer-term project would involve a great deal of engagement and consultation with communities – we want to bring the people of Edinburgh along with us. But by focusing on an ‘experimental’ approach we would be able to continually monitor and evaluate projects, responding to residents’ needs to best serve the public.”

Transport and Environment Vice Convener Councillor Karen Doran said: “This latest update illustrates the breadth of work that’s gone into designing, reviewing and implementing these schemes. It’s with thanks to the Spaces for People team that we’ve been able to get so many interventions on the ground over recent months.

“Of course, we recognise that there have been concerns about some of the measures from community members, and it’s understandable with changes like these. We’ve made every effort to respond where possible, and continue to tweak and revise designs, as this review demonstrates.”

Amongst the schemes recommended for approval are the introduction of segregated cycle lanes and a quiet connection on Silverknowes Road while a protected cycleway on Slateford Road would link Spaces for People measures on Lanark Road and Dundee Street to provide an alternative route to the Union Canal.

Committee will also hear about the progress of improvements developed using public feedback from the Commonplace consultation as well as the latest designs for interventions on South Bridge.

An update on work to enhance access and safety around schools provides information on temporary road closures, footpath-widening and parking restrictions introduced at primary and secondary schools around Edinburgh.

In addition, efforts to create a better environment for pedestrians include a partnership with Living Streets to identify and remove non-essential street furniture, to which £300k has been allocated, and an extra £100k assigned to improving pedestrian crossings around the city.

Read the full report, Spaces for People Update – January 2021, on the Council website. You can watch Transport and Committee live from 10am on Thursday 28 January, on the Council webcast.

A third of Scots don’t feel financially secure in current Covid-19 climate

A new survey from Royal Bank of Scotland has found that a third (33%) of people in Scotland don’t feel financially secure or believe they have enough money to live comfortably and afford essential payments (e.g. groceries, utility bills, mortgage and rent payments) in the current Covid-19 climate.

Despite this, three in ten (29%) Scots surveyed admitted that they would be uncomfortable speaking to friends and family about their current financial status and three in ten (30%) said they have previously lied to make themselves seem more financially secure than they are.

Almost two-thirds (63%) of Scots surveyed also acknowledged that they would feel embarrassed to ask family or friends to borrow money, however, more worryingly, three in ten (29%) said they often and always feel depressed when they think about their current financial situation.

The research comes as Royal Bank of Scotland launches its new Financial Flex campaign that will encourage Scots – especially younger generations – to start talking more openly and honestly about their finances to combat growing worries around money. Through a Royal Bank Financial Health Check, anyone, whether a customer or not, can get free advice on how to manage their money better.

Psychotherapist Kelly Hearn, an accredited UK Council for Psychotherapy (UKCP) member, reviewed the findings. She said: “Financial anxiety is high and increasing in this pandemic, particularly among young adults.

“Money worries can lead to enormous shame and so are difficult to discuss. They cut straight to issues of self-worth and feelings of ‘not enough.’ Often people suffer in silence which only compounds the issue. A vicious cycle emerges where financial stress causes mental stress which affects physical health as well, particularly when coping mechanisms like binge drinking or eating are enacted.

“Financial anxieties affect most of us and yet are rarely discussed. It is time to address the taboo subject of money more openly as financial wellbeing is an important pillar of mental and physical health.”

The free financial health check service is available from Royal Bank. It is a review with a highly trained senior personal banker and is currently offered by video.

During the appointment, the senior banker will consider all areas of finances to help customers make the best decisions about what they feel is right for them. The review can also be completed by telephone if required.

To book or for more information, visit:

https://personal.rbs.co.uk/personal/financial-health-check.html

Greens leader Lorna Slater to contest Leith seat

Scottish Greens co-leader Lorna Slater has been selected by local party members to stand in Edinburgh Northern and Leith in the Holyrood election.

Ms Slater is an electro-mechanical engineer working in marine renewable energy, most recently project-managing the construction of powertrains for the world’s most powerful tidal turbine, which is currently being assembled in Dundee.

A Leith resident, she stood in in the Leith Walk by-election in 2019 where she beat Labour to claim a strong second and was then elected co-leader of the party.

The Scottish Greens already have two councillors representing the area.

Commenting, Lorna Slater said: “I’m delighted to have been asked to run in the place I call home.

“Voters in Edinburgh North and Leith frequently see property developers put before people, our streets showing illegal levels of traffic pollution and our skies lit up by the Mossmorran gas plant in Fife. We have too many short-term lets and not enough affordable housing. That’s why we need a local Green MSP that pushes the SNP to take action on these issues and the climate emergency.

“We do things differently in Leith. I’m excited that this is the first time in the constituency vote here that voters will have the option to back the bold proposals the Scottish Greens have, for our future, for rejoining the European family as an independent country and leading the charge on renewable energy.”

Charity calls for special schools in Scotland to re-open

A leading charity and coalition of leading organisations has expressed its disappointment that special schools are not set to re-open and has urged the Scottish Government to reconsider its position. It has also urged that teachers and support staff at these schools be among the priority groups being vaccinated.

The call has been made by Kindred, an advocacy organisation supporting parents of children with complex needs. Its director, Sophie Pilgrim, has written to the Scottish Government’s deputy First Minister and Cabinet Secretary for Education, John Swinney MSP, urging it to reopen special schools to full time-placements who want to return.

The Scottish Children’s Services Coalition, an alliance of leading organisations that campaigns to improve services for vulnerable children and young people has also given its backing to the call.

In England, Wales and Northern Ireland special schools have remained open, whereas in Scotland there is a patchy picture, with some local authorities keeping all special schools open while others are offering pupils a few days at school each week, or no provision at all.

In addition, some independent grant-aided special schools appear to have closed altogether and reverted to ‘on-line’ learning for their children, even though it is evident that many of the children cannot engage in this form of learning.

In her letter, Ms Pilgrim has expressed her concern that with this second lockdown, children’s physical and mental health is also degenerating as they are not able to access the therapy and support required.

It notes that parents single-handily cannot provide that treatment and therapy for the children, without the support of the schools, highlighting that attendance at a special school goes beyond a child not getting an education, it is the therapeutic support that those children are getting and the respite support for the parents. The charity has heard that some children are being very violent towards their parents or their siblings, behaviours which are very hard to unlearn

Parents of children with complex needs are also in many cases experiencing physical and mental breakdown, impacting on their long-term capacity to care for their children.

In Scotland there is a presumption of mainstreaming, meaning that only children with the most complex needs are given a place within specialist provision, which is delivered through a rigorous process of assessment. There is no doubt that all these children would be classed as vulnerable and these are children who cannot be left alone and unsupervised and some require 2:1 care.

The UK Government has stated: “Special schools should continue to welcome and encourage pupils to attend full-time where the parent/carer wishes for their child to be able to attend. Special post-16 settings should continue to welcome and encourage students to attend as per their usual timetable where the young person wishes to attend. ^[1]

On these grounds, special schools have been kept open in the other nations of the United Kingdom.

Sophie Pilgrim commented: “We are really disappointed that special schools are not set to reopen. As a charity we have been speaking to parents of children with complex needs and they tell us that their children’s physical and mental health is degenerating because they are simply unable to maintain therapy and support within the home environment.

“The weather is now too cold for many parents to take children out. Added to a loss of routine, this has created further stress and anxiety for these children, often leading to challenging behaviour not seen before. Many parents in turn are sleep deprived and often neglecting their own medical and care needs.

“Special schools have a vital role to play, providing respite from care for parents, as well as therapy, education and social engagement for our most vulnerable children. Without these reopening we will pay a heavy price as a society.

“We would urge that Scotland follows the lead shown by England, Wales and Northern Ireland and we re-open our special schools to full time placements for those who want to return.“

Kenny Graham from the Scottish Children’s Services Coalition also backed this call: “There is a current patchwork approach to opening special schools across Scotland and we fully add our support to this call by Kindred to ensure that these are fully reopened.

“Many of those we are supporting are finding the current situation incredibly challenging, with greatly increased social exclusion through being at home.

“The loss of routine has proven extremely difficult for many, impacting in many cased on both the children and their parents. It is vital for those who want to, that they have the opportunity to return to school and have full access to the care and support they feel they need.”

¹https://councilfordisabledchildren.org.uk/news-opinion/news/changes-national-restrictions-and-temporary-school-closures

CASE STUDIES

Claudia Romero Espinosa, Edinburgh

Claudia’s son Christian is 11 years old and has complex needs, uses a wheelchair and is visually impaired. He also has respiratory problems, but the most difficult issue is his uncontrollable seizure activity. Christian is fed by tube, requires constant suction and needs an apnoea monitor during the night because sometimes he stops breathing.

Christian normally attends Oaklands School in Edinburgh but is now at home full-time.

Claudia has two other boys (aged 14 and 15) to look after and her husband is working at home.

Christian gets a day of respite at Calareidh, which is an NHS facility supports the needs of children with very complex needs.

Claudia however notes she is:

“Really struggling to do the physiotherapy, hydrotherapy and various sensory therapies that Christian needs and I feel that I am unable to fully meet his care needs. These were previously done at the school and with another lockdown, everything has stopped with a huge impact on Christian’s engagement and progress.”

Juggling Christian’s needs, medical, personal care, therapy and education with home-working and home-schooling his older brothers is also challenging because each one needs a dedicated space, so that means that Christian and Claudia have to be in only one room for most of the day. Christian would be developing better at school because the staff are trained to help in his development and Claudia is concerned that she can do a fraction of what they do at school.

Claudia believes all special schools should be open, with precautions in place, and offering children full provision during lockdown.

Kirsty Watt, Edinburgh

Eilidh Watt is 13 years old and has complex needs including learning disability and Autism Spectrum Disorder. Her mum, Kirsty Watt, is a single parent.

Eilidh is non-verbal, has balance and coordination problems and is tube-fed. She has intractable epilepsy and can experience as many as 10 seizures a day, with her oxygen needing to be monitored. Each night Kirsty stays up until 11.30pm or 12 to ensure that Eilidh’s tube-feeding has been completed.

Eilidh is usually up at least once in the night and sometimes on three occasions. Kirsty has to be up again at 7am to try get her ready for the school bus.

From being at Braidburn special school full time, which was a real godsend for the family, she is now at school in Edinburgh three days a week and has two night of respite care each week,

Kirsty notes that “Being at school is very important for those with special needs as they have a routine and home learning has left Eilidh incredibly unsettled and her behaviour can become quite unsettled.”

Maya James, Edinburgh

Maya’s son Dillan (above) is 10 years old and is at Prospect Bank School. He is now attending school only two days a week following the lockdown.

Maya has three children and says that she is able to explain to the other children about Coronavirus including her youngest who is 4 years old.

Dillan however has no understanding and with the loss of routine “his whole world has collapsed, he is very distressed and has become aggressive.”

Maya says the family is not coping and there is nowhere to take the children.

Aldi launches Iron Brew jelly babies as part of next top product search

Range also includes Vegan broccoli and cauliflower crisps perfect for Veganuary and naturally sweetened soda from iconic Scottish company, Bon Accord
All products available as Specialbuys while stocks last

Aldi has launched a range of delicious new products that have been developed and manufactured in Scotland following the supermarket’s search for the country’s Next Top Product.

Working in partnership with Scotland Food & Drink, Aldi’s search to uncover exciting new products was relaunched early last year as part of the supermarket’s support of local suppliers and their commitment to increase the range of Scottish products sold in store.

Previous winners and now long-term suppliers of Aldi include Inverness-based Cobbs Bakery and Orkney’s Argo’s bakery. After winning the competition for their Orkney Caramel Shortbread, Argo’s Bakery went on to win Own Label Product of the Year at the 2017 Scotland Food & Drink Excellence Awards and Bakery Product of the Year at the 2018 Scotland Food & Drink Excellence Awards.

Fans of Scotland’s other national drink can pick up a pack of Iron Brew flavoured Jelly Babies (99p, 200g), developed by Greenock-based Golden Casket.

Health-conscious consumers trying Veganuary can pick up a packet of broccoli crisps (69p, 22g / £1.29, 78g) with Cheese or Sour Cream & Chive from Aldi’s new Fife-based supplier, Grower’s Garden. Available in snack size, or as a sharing bag, these are made using their own farm-fresh vegetables grown in the East of Scotland. These gluten-free and vegan-friendly crisps are broccoli like you have never had it before!

Or why not try Aldi’s new gluten-free and vegan-friendly Cauliflower Crisps in snackable or shareable bags (69p, 22g / £1.29, 80g). Created by Kilmarnock-based Nudie Snacks using wonky looking cauliflowers that would otherwise not be used, customers can choose from Cheese & Caramelised Onion or Katsu Curry flavour.

To wash everything down Aldi customers can now choose from a range of naturally sweetened soft drinks from iconic Scottish company, Bon Accord.

Founded in Arbroath in 1903, Bon Accord was a much-loved brand across Scotland until it closed its operations in 2000. After 16 years, the Great-Great-Granddaughter of one of its founders reimagined the brand and brought it back with a range of juices that have been naturally sweetened with coconut nectar and real fruit juice.

Choose from Cream Soda, Rhubarb Soda, Pink Grapefruit Soda, or Ginger Beer (£1.29, 275ml).

Also launched this week is a range of Scottish Savoury Biscuits baked to perfection by Turriff-based supplier, McKenzie Biscuits.

These light savoury biscuits are made from a unique and award-winning recipe developed by the McKenzie family at their bakery in North East Scotland, and customers can choose from two delicious flavours: Plain, or Rosemary. Or why not try their Oat & Honey Biscuits (99p, 150g), perfect with a cup of tea on a cold January afternoon.

For anyone with a sweet tooth there’s new Confectious Fudge flavoured with Strawberry and Lemonade Gin (£1.29, 150g) created by Aldi’s long-term supplier, Aldomak.

Scotland Food & Drink Chief Executive James Withers commented: “It’s great to see these fantastic new products from some exceptional Scottish companies launching in Aldi today.

“Last year was incredibly tough for the food and drink industry and 2021 will continue to be challenging, so I’d encourage everyone to look out for these outstanding new products when they next visit their local Aldi and help support these incredible suppliers.”

Graham Nicolson, Group Buying Director, Aldi Scotland, said: “We’re committed to supporting independent Scottish suppliers and bringing their quality products to our stores.

“It was a privilege to judge Aldi’s Next Top Product search last year and I’m excited that our customers in Scotland can now try these delicious new products, knowing that they are backing Scottish suppliers when they shop at Aldi.”

Aldi’s ‘Next Top Products’ are now available from all 96 Scottish stores while stocks last. You can find your nearest Aldi store here.

Witness appeal following deliberate fire at The Venchie

Police are appealing for information following a wilful fire at the Venchie Children and Young People’s Project in Craigmillar on Friday (15 January).

Between 8.30pm and 9pm, a wheelie bin was placed against a shipping container at the premises on Niddrie Mains Terrace and set alight. The container subsequently caught light and the contents within were destroyed.

The items included clothes, food and playground equipment and were estimated to be worth almost £10,000.

The Scottish Fire and Rescue Service attended and extinguished the fire. Nobody was injured during the incident.

Police are treating the fire as wilful and are appealing for information after three teenagers were seen in the area close to the time the fire occurred.

They are described as:

1) White, male, around 15/16 years old, slim build with short light brown hair. He was wearing a dark puffer jacket with hood, light coloured trousers and trainers.

2) White, female, around 15/16 years old, medium build with long blonde hair. She was wearing a dark body warmer over a light coloured jumper, light coloured trousers and shoes. She was also carrying a dark handbag.

3) White, female, around 15/16 years old, slim build with long blonde hair. She was wearing a dark jacket with light coloured trousers and shoes.

Constable Gareth Deering, of Craigmillar Police Station, said: “This completely reckless act has resulted in key equipment provided for children and young people in the community being destroyed.

“I am appealing to anyone who was in the area at the time and saw any suspicious activity, or three teenagers matching this description, to come forward. Information can be provided to police on 101, quoting reference number 3382 of 15 January, or to the independent charity Crimestoppers on 0800 555 111 if you prefer to remain anonymous.”

Young Women Lead at Holyrood

A project which aims to boost women’s involvement in politics have their work recognised this week in the Scottish Parliament.

Deputy Presiding Officer Linda Fabiani MSP led a debate in Parliament on Thursday welcoming the publication of the 2019-20 Young Women Lead Report.

The report investigates the obstacles facing BAME women transitioning from school to the workplace. A subject chosen due to a lack of Scotland-specific data on the issue. It looks at employment opportunities for women from ethnic minorities considering recruitment, retention and development policies and practices.

The Young Women Lead Committee is a leadership programme for young women aged 30 and under who live in Scotland and is delivered in partnership with the Scottish Parliament and YWCA Scotland – The Young Women’s Movement.

Deputy Presiding Officer Linda Fabiani MSP said: “I am delighted to lead the debate today which will give us all an opportunity to better understand the barriers faced by young BAME women across the country.

“Throughout the last year, I have been continually impressed by the young women involved in this project. They have put together a vital piece of work despite the immense challenges presented by a global pandemic.

“The recommendations of this timely report should be taken on board to help create a fairer and better Scotland for all.”

The Young Women Lead programme was launched in 2017 and was created from a need to address the lack of representation of young women in politics. In 2019-20 the programme was revised with the intention to increase young BAME women’s political participation and to hear their voices and experiences.

The programme was created from a need to address the underrepresentation of young women in politics. Working with the Scottish Parliament, The Young Women’s Movement (YWCA Scotland) has designed the programme for 30 participants from a range of diverse communities to come together in the Parliament to run their own committee inquiry, focusing on a topic of their choice.

You can read the full report here.

Lidl by Lidl: German discounter is cheapest supermarket of 2020

Lidl has narrowly beaten Aldi to be named the cheapest supermarket of 2020, according to Which? analysis.

The consumer champion tracked the price of 45 popular branded and own-label products such as Hovis bread, Knorr stock cubes and free-range eggs in eight major supermarkets for at least 100 days between January and December 2020.

In a year when saving money became more important than ever for many households, Which? calculated the average price of each item over the year and the total average cost of all 45 items in the trolley. Lidl was the cheapest, with the basket costing £42.67 on average.

Aldi, where the same basket of items cost £43.01 on average, was the second cheapest – with just 34p separating the German rivals

In recent years, Aldi and Lidl have significantly grown their market share in the UK, but this is the first time they have been included in Which?’s annual study, which now includes own-label items as well as branded ones.

Asda was the third-cheapest supermarket with the same basket of items costing £48.71 on average, however this is still over £5 more than Aldi and Lidl.

Waitrose was the most expensive supermarket in 2020. The average cost of the 45 items on Which?’s shopping list was £68.69, around 60 per cent (£26.02) more than a similar shop at Lidl.

Which? found there were stark price differences between popular own-label products at Waitrose and Lidl. For example, Waitrose’s own-label cooked and peeled cold water prawns would set customers back £4.60 on average, however the equivalent at Lidl only cost £1.99.

Waitrose’s own-label six pack of very large free-range eggs would cost customers £2.47 on average, whereas a similar product is almost half the price – £1.27 – at Lidl.

Ocado was the second most expensive supermarket of 2020 (£66.83), while Sainsbury’s was the third-priciest retailer (£56.38). Asda (£48.71), Morrisons (£53.61) and Tesco (£53.30), as well as the discounters, all came in cheaper.

The pandemic caused a huge upheaval for supermarkets in 2020, as they had to adapt quickly to supply issues caused by panic buying, staff absences in stores and further up the supply chain, and expanding online delivery services.

Neither Aldi nor Lidl offer a full delivery service and would have struggled to compete with supermarkets who ramped up their delivery service at the start of the pandemic, however Aldi offered food parcels for home delivery to help vulnerable people get essential goods.

Natalie Hitchins, Head of Home Products and Services at Which?, said: ““Many households have been under financial pressure due to the pandemic, so getting value for money on their weekly shop has become more important than ever.

“Our analysis shows that customers do not have pay over the odds for their groceries.

“Customers looking to save money this new year and cut down on the cost of their weekly shop should consider shopping around for the best prices.”

Supermarket	Average cost of trolley (45 items)
Lidl	£42.67
Aldi	£43.01
Asda	£48.71
Tesco	£53.30
Morrisons	£53.61
Sainsbury’s	£56.38
Ocado	£66.83
Waitrose	£68.69

Which? also conducts a monthly price analysis for all the major supermarkets. In 2020 Aldi was the cheapest supermarket for six out of the eight months it was included in the price analysis, whereas Lidl was the cheapest supermarket twice.

However, Lidl narrowly beat Aldi to be crowned cheapest supermarket of the year as the methodologies differed. For the monthly price analysis, Which? tracks the price of a range of products, which vary each month, and uses an average to find the cheapest supermarket for the month.

To determine the cheapest supermarket of the year, Which? tracked a selection of 45 items available for at least 100 days in 2020 and added the individual averages.

Covid placing real strain on council budgets,says COSLA

Communities across Scotland will face unavoidable and damaging consequences if Local Government does not receive a fair funding settlement in this year’s Budget, COSLA has warned.

COSLA said that the trend of recent settlements for Local Government needs to change because on top of existing pressures, the COVID pandemic has placed unprecedented strain on the finances of Scotland’s Councils this year.

The organisation has produced a comprehensive 14-page briefing document, ‘Respect Our Communities: Protect Our Funding’, which covers three areas:

the costs of COVID-19 to Local Government and the need for these to be met,
flexibility on how the budget allocated to Councils is spent and
an increased budget allocation to address the reduction in funding to Councils over recent settlements.

Speaking as she launched the document yesterday, COSLA Resources Spokesperson, Councillor Gail Macgregor, said: “This year, across every community in Scotland, Local Government’s essential role has been magnified and once again we have delivered for our communities.

“Nobody in Scotland has been unaffected by this pandemic and the financial impacts of COVID-19 are severe. Individuals, families and businesses have all felt the effects and continue to look to Councils for support every day.

“Sustaining this lifeline support is placing extreme pressure on already strained budgets and without fair funding for Local Government this year, the consequences for the most vulnerable in our communities would be unacceptable.

“That is why we need fair funding for 2021/22 that respects our communities. Without this, there will be further cuts to services, reductions in spending locally, increases in the inequalities exposed by the pandemic and a much slower recovery.”

Echoing these concerns, COSLA President, Councillor Alison Evison, said: “Local Government’s role on behalf of our communities cannot be underestimated anymore. The COVID pandemic has shown exactly how much the public rely on us as leaders and as providers of vital services.

“The reality is that in recent budgets, the Scottish Government has chosen not to provide enough funding for the essential services that communities rely on day in day out.

“On top of this, this year we have had to contend with COVID-19 which has seen the inequality in our society grow.

“Our ability to recover from this and continue to deliver for Scotland’s communities depends on a change of emphasis from Scottish Government that provides fair funding for Council services.

“If we are to truly recover from this pandemic then Local Authorities must receive a fair settlement.”

Download the full document, ‘Respect Our Communities: Protect Our Funding’
(PDF, 579.11 KB)

An update from Sainsbury’s Chief Executive Simon Roberts

I have spent a lot of time in our stores over the past few days and I need to ask for your help with two key issues to keep you and all my colleagues safe.

When shopping in our stores, you must wear a mask or visor unless you have a medical exemption. And you should also shop on your own. Thank you for your support.

Security guards will support our colleagues at the front of store and will challenge customers who are not wearing masks or who are shopping in groups. I know you’ll understand and support what we are trying to do.

We have also significantly reduced the number of customers allowed in our stores at any one time to ensure social distancing is maintained at all times.

Together, these steps will go a long way to keep everyone safe, whether you are shopping or working with us.

Please wear a mask or visor and please shop alone in our stores. Thank you for helping us to keep everyone safe.

Best wishes

Simon