Benefits: break the barriers

The UK and Scottish Governments must work more closely together to ensure people get the benefits they are entitled to, a new report by the Scottish Parliament’s Social Security Committee has said.  It is estimated that currently billions of pounds in benefits go unclaimed every year.

The Committee welcomed the Scottish Government’s statutory duty to have a benefit uptake strategy and praised the Scottish Government for their attempts to increase the take-up of devolved benefits.

However they expressed express alarm at the DWP’s lack of benefit take-up strategy. The Committee suggested that Social Security Scotland could take the lead on driving forward uptake strategies for both devolved and reserved benefits.

The report raises concerns about the lack of accurate data on estimating eligibility and take-up, meaning the full extent of the problem is not known. The Committee recommended the UK and Scottish Government commission joint research to improve the data available.

The Committee also highlight the continuing barriers which can mean people do not claim benefits they are entitled to. These include the stigma of claiming, people being unaware of what they are entitled to, onerous application processes, and those living in rural Scotland facing geographical barriers.

The report also warns that the current ‘digital by default’ approach in Universal Credit is excluding people who are not IT literate or don’t have access to the internet. The Committee wants all benefits to be available through multiple application channels.

Bob Doris MSP, Convener of the Social Security Committee said: “It is simply not good enough that billions in benefits continue to go unclaimed every year. Given one of the DWP’s stated aims with Universal Credit was to increase take-up, the fact they have no strategy to achieve this is deeply alarming.

“It is absolutely vital we get more accurate data on the numbers entitled to benefits so that any communications strategies can be targeted at those in need who are missing out.

“Data sharing across Governments and agencies is a key factor in improving take-up rates and we are adamant that GDPR must not be used as an excuse to not share data. It’s also crucial that welfare agencies are adequately funded and we are seeking increased and sustained funding for these agencies going forward.

“Our evidence has made it clear that both governments must do more to work productively together to ensure people receive the benefits they are entitled to and remove any barriers which mean people miss out.”

The convener added: “We have also heard concerns over a possible policy spillover issue where if the Scottish Government increases the uptake of a reserved benefit, then they may have to financially compensate the UK Government.

“That’s unacceptable. We need urgent clarity on this issue and a far greater level of coordination for maximising benefit take-up, whether devolved or reserved, is required”.

benefit take-up report

Sixteen year old Scots won’t face PIP ordeal

The Scottish Government will use its new benefits powers to remove the need for children to take part in Department for Work and Pensions (DWP) Personal Independence Payment (PIP) assessments.

Under current DWP rules, children getting Disability Living Allowance for Children are asked to apply for PIP six months out from their 16 birthday, but under the Scottish Government changes, young people will continue to get DLA Child, as long as they remain eligible, up to the age of 18.

This means that they will not need to do a DWP PIP application or assessment – which many people say are stressful.

The change comes as the Scottish Government takes full responsibility for disability benefits from April this year.

Social Security Secretary Shirley Anne Somerville said: “We know from people like June Jamieson, a parent who has had direct experience of the current system, that making the transition from child to adult services can be a challenging time for their child and family.

“Adding to this, young people may be going through changes in a number of other areas of their life at the same time. We’ve also been told that the fact that this transition is to PIP, creates even more stress and anxiety.

“This is why we are using our new social security powers to extend the eligibility,  ease the pressure on families and make sure young people in Scotland have adequate time to move from children to adult social security support.

“Our priority for people already getting this support from the DWP is to move them over in a safe and secure way and make sure that people get the financial support they expect, when and where they expect it.”

Ms Jamieson, from Edinburgh, has recently applied for PIP for her son Alex, who turned 16 in January. She said: “So many things are happening in a child with additional needs life when they turn 16, for example they need to think if they are staying on at school, and parents may need to apply for guardianship.

“It will really take the pressure off lots of other families not to have to worry about this. Although Alex won’t benefit from the changes I am really pleased that other people will. I have the fear of the unknown waiting to hear the outcome of his PIP application.”

More ways to apply for new benefit

Applications for the new Child Disability Payment will be available online, face-to-face and by telephone – for the first time ever.

The Scottish Government is introducing the new benefit this summer, replacing the UK Government’s Child Disability Living Allowance.

By offering a variety of ways for people to apply, the Scottish Government wants to make it as easy as possible for those applying when this first disability benefit opens to new claimants. Paper-based applications are the only possible method under the current UK Government system.

Other improvements include:

  • local delivery staff across the country to provide pre-application support
  • rolling awards with a maximum review period of ten years when the condition of applicants is unlikely to change
  • the option of financial short-term assistance if a person challenges a decision to reduce or stop their disability payment
  • Child Winter Heating Assistance will provide a £200 payment to families with disabled children who receive the highest rate of payment

Social Security Secretary Shirley-Anne Somerville said: “We want to remove barriers to accessing the financial support people are eligible for and end the stress and anxiety felt by those using the current UK Government system.

“Offering different, convenient ways to apply, as well as consistent, considerate and sensitive support through the application process, will transform the experience for parents, guardians and carers applying for their loved ones.

“These are the improvements people have told us matter to them. By listening to those with experience of the social security system we can create a system from the ground up that meets the needs of the people of Scotland.

“It is a system that recognises that social security is a human right and will treat people with fairness, dignity and respect.”

Scotland in crisis

The amount given in crisis grants to those most in need has increased by more than a third, latest figures show. The Scottish Welfare Fund paid out a total of £3.2 million in crisis grants between July and September 2019 – 34% more than the same period the previous year.

The Scottish Welfare Fund is distributed by local authorities and provides Crisis Grants and Community Care Grants.

Crisis Grants help families on low incomes with unexpected expenses arising out of an emergency or a disaster. Community Care Grants help those on low incomes live independently in the community or to help people maintain their home in the face of exceptional pressure.

The most common reason families said they applied for emergency funding was because their benefits or other income had been spent – up 33% on the previous year.

Estimates suggest the UK Government’s social security spending in Scotland is set to reduce by £3.7 billion per year by 2021. In addition, the benefit freeze and benefit cap are now in their fourth year.

Social Security Secretary Shirley-Anne Somerville said: “This is the latest evidence that the UK Government’s swingeing benefit cuts are hitting the poorest in Scotland hardest.

“The large increase in people applying for emergency funding shows how much those on low incomes are struggling just to make ends meet.

“The Scottish Government will not stand by and let people who are already in need continue to face a reliance on food banks and the stress of debt and rent arrears.

“That’s why we are continuing to spend over £100 million each year to mitigate the worst effects of the UK Government welfare cuts – part of the £1.4 billion we spent last year to support low income households.

“This is money we should be able to invest elsewhere to help pull people out of poverty but we instead we need to use it to protect the most vulnerable in our communities.

“We are introducing the Scottish Child Payment to tackle child poverty head on which will start for eligible families with a child under six by Christmas. But there is no doubt that without the cuts inflicted on families by the UK Government this could go so much further.”

Losing Out: tens of thousands lose disability benefits

More than half of new claims in Scotland for the UK Government’s disability payment are refused, with tens of thousands of disabled people completely losing their benefits.

Since the UK Government replaced Disability Living Allowance (DLA) with Personal Independence Payment (PIP) in 2013, 167,000 new claims in Scotland have been unsuccessful, equal to 54% of all applications.

The analysis, produced by the Scottish Government, shows that the share of new claimants awarded PIP has decreased since the benefit was introduced, from 74% in 2013/14 to 56% in 2018/19, an 18 percentage point reduction.

In addition, 39,000 people in Scotland have lost their disability benefits completely (costing them between £1,200 and £7,740 per year) after losing their DLA entitlement when they were reassessed and refused PIP.

Since PIP was introduced, 30,000 people have had to undergo a stressful appeals process, with 21,000 of those having to go to court in order to receive their correct PIP entitlement.

Social Security Secretary Shirley-Anne Somerville said: “For disabled people, the stress and anxiety of the application process and face to face assessment process are already hallmarks of the UK Government’s welfare reforms.

“Now this latest analysis shows that those most in need in our society are less likely to get help or have to fight through the courts to get what they are entitled to.

“While tens of thousands of disabled people are facing greater hardship because they have completely lost their benefits.

“We will do things differently as we start delivery of disability benefits over the next 18 months.

“Social security is an investment in the people of Scotland and we want people to receive all the support they are entitled to.

“That is why we are building a new social security system from scratch – with fairness, respect and dignity at its heart.”

Scottish Government Welfare_Reform _Report

Scottish Government social security reforms – Disability Assistance

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