Tag: councils

Ratflation: Councils tackled 618 rodent infestations a day in 2022

  • Local authorities dealt with 225,430 residential rodent infestations in 2022 – equivalent to 618 per day
  • On average, each council spent more than £100,000 on pest control visits to homes
  • Swansea, Southwark and Birmingham councils tackled the most infestations while Eastbourne Council saw the biggest annual increase (188 per cent)
  • London faced more than 40,000 infestations in 2022 – almost one in five of all infestations

Local authorities dealt with 225,430 rodent infestations in 2022, equivalent to 618 per day, according to new research from Direct Line Home Insurance1. There has been a significant rise in residential rodent infestations in the last two years, increasing 12 per cent from 201,871 infestations (552 per day) in 2020.

The research found that each local authority spent an average of £101,044 dealing with residential rodent infestations. In total, local authorities could be spending an estimated £36 million tackling rodent infestations each year2. Almost one in five (19 per cent) local authorities provide pest control services to residents for free. For those households that don’t qualify for discounts, councils typically charged £80 for pest control related services.

Rodents can cause significant structural damage to homes by gnawing under floorboards, within stud walls and drywall linings, or by making holes in loft insulation which can cause condensation and rot in the joists.

If mice and rats chew through plastic pipes it can also lead to damp, or flooding whilst chewing through electrical cables could cause significant fire risks. Some rodents also carry diseases such as Salmonella and Listeria, which can easily spread to humans, normally through rodent urine, droppings, or by coming into contact with food preparation areas.

Table one: Local Authorities dealing with the most infestations

RankLocal Authorities20212022y/o/y change
 1City & County of Swansea15,51616,7678 per cent
 2Southwark Council8,76116,66490 per cent
 3Birmingham City Council14,464       12,736-12 per cent
 4Liverpool City Council12,03210,373-14 per cent
 5City of Glasgow7,89410,32331 per cent
 6Sunderland City Council3,2325,96885 per cent
 7Wigan Metropolitan Borough5,3824,715-12 per cent
 8North Lanarkshire Council3,469 4,46229 per cent
 9London Borough of Lambeth3,2463,64512 per cent
10Nottingham City Council4,115         3,573-13 per cent

Source: Direct Line Home Insurance 2023

The City & County of Swansea dealt with the most residential rodent infestations in 2022, a total of 16,767. Southwark Council and Birmingham were the second and third busiest councils last year, dealing with 16,665 and 12,736 infestations respectively.

Eastbourne Council saw the highest increase in rodent infestations in 2022 with 598, up from 208 in 2021 (a significant 188 per cent increase). London Borough Councils dealt with 40,768 infestations in 2022 – 18 per cent of the total for the UK.

One estimate suggests there are now 150 million rats in the UK3. Some ‘super rats’ are now resistant to traditional pest control methods and can grow to be as big as a cat.

Dan Simson, Head of Direct Line Home Insurance, said: “Mice and rats pose a real risk to the home and people’s health. They take advantage of issues like broken pipes, slipped roof tiles or holes in skirting to gain access to a property, often causing serious damage to the structural integrity of a building or belongings.

“We recommend that anyone with an infestation contacts either their local authority or an extermination service to have it taken care of professionally.” 

Ian Andrew, Chief Executive at the British Pest Control Association, commented: “Rodents are a serious public health pest and they have rapid breeding cycles, which means infestations require swift action as they can escalate quickly.

“Unfortunately, being unable to afford pest control increases the likelihood of people either ignoring infestations or attempting DIY pest control methods, which can make the issue worse and endanger other people or non-target species.

“A pest professional such as a BPCA member will have the technical knowledge and experience required to deal with an infestation quickly and safely, as well as having access to products not available to the public.

“Pest management is vital for maintaining the safety, health and wellbeing of people, so it would be great to see something in the UK like the proactive approach New York City are taking, with the appointment of a ‘rat tsar’.”

To help homeowners prevent pest invasions, Direct Line Home Insurance has provided the following five tips:

  • Keep refuse bins sealed: Avoid attracting rodents to your property in the first place by keeping all rubbish bins containing food waste properly sealed, clearing away garden waste and by using rodent safe bird feeders.
  • Keep surfaces clean: Rodents are drawn to food debris so wiping down surfaces regularly, clearing up food spillages and throwing away uneaten food will help to prevent unwanted visitors.
  • Fill cracks and crevasses: Many rodents are crafty at finding entry routes into the home. Prevent them from getting in by sealing gaps around doors and windows. Also block holes above or under the sink as many pests will use this area to gain access to water.
  • Seal food: Store food in safe and enclosed containers to prevent rodents from being tempted to visit your home.
  • Avoid clutter: Rodents love hiding in dark areas so keep the home clutter-free to remove opportunities for them to set up a home in your house.

Increasing childcare in disadvantaged communities

£4.5 million for after school and holiday clubs

Councils can now apply for their share of £4.5 million to support the provision of after school and holiday clubs for Scotland’s most disadvantaged areas.

The funding will help improve both indoor and outdoor spaces in the school estate, with schools also encouraged to consider wider community needs.

First Minister Humza Yousaf set out details of the funding as he convened a national anti-poverty summit in Edinburgh yesterday.

The First Minister said: “Tackling poverty must be a shared priority for us all and this summit offers the opportunity to listen to a wide range of views to help us take the right action to drive down inequality across Scotland.

“Helping families deal with cost of living pressures is one of our key priorities and providing further funding for affordable and accessible school age childcare will help deliver that.

“Funded school age childcare supports parents and carers into work and enables them to support their families, while also providing a nurturing environment for children to take part in a wide range of activities.

“Scotland already has the most generous childcare offer anywhere in the UK. All three and four-year-olds and eligible two-year-olds are entitled to 1,140 hours a year of funded early learning and childcare. We are working with partners to make further progress, with plans to develop a funded early learning and childcare offer for one and two-year-olds by 2026, focusing on those who need it most.”

The Scottish Government will provide a £4.5m recurring Capital Fund, managed and administered by Scottish Futures Trust, to deliver improvements to the school estate that will support the provision of before and after school and holiday clubs within Scotland’s most disadvantaged communities.

The intention is that the fund will be limited to the school estate (both indoor and outdoor spaces) for year one, but schools will be encouraged to consider wider community needs and spaces where children want to be after school or during the holidays, particularly where links or partnerships already exist.

The £4.5m fund will be open to all Local Authorities who will be required to demonstrate how they have worked in partnership with school age childcare and activities providers, to be ambitious in their ideas, and to define projects which will deliver benefit for children and families, particularly those from low-income areas.

Funded school age childcare is targeted at families on the lowest incomes, specifically the six priority family types identified in the Tackling Child Poverty Delivery Plan (lone parent families, minority ethnic families, families with a disabled adult or child, families with a younger mother [under 25], families with a child under one, and larger families.)

Pothole plague: What to do

It’s been revealed this week that it is taking up to EIGHTEEN MONTHS for some potholes to be repaired

Louise Thomas, car insurance expert at Confused.com, comments: “It’s common to see potholes this time of year, as cold weather and rainfall cause damage to roads. Potholes can be dangerous for road users, which is why it’s so important to report them if spotted.

“Our latest research reveals that almost 1 in 4 (23%) drivers have had their cars damaged because of a pothole. And the damage has costed £174, on average, for drivers to fix or repair.

“With rising motoring costs a continuous challenge in the current climate, potholes can be a costly annoyance. But drivers can make a claim, which could help to reduce how much they’re paying out themselves.

“To make a claim, drivers should:

1.          Check for damage and gather evidence with clear photos or videos

2.          Report the pothole to the local council

3.          Ask a mechanic to confirm the damage and get a quote for the repair

4.          Submit the claim to your insurer

“Our tips on how to make a pothole claim can help drivers through the claims process, so that they could potentially receive compensation for the damage caused.”

A New Deal for local government?

Councils and Scottish Government ‘working hand-in-hand’

First Minister Humza Yousaf has reaffirmed the Scottish Government’s commitment to resetting the relationship with local authorities in a meeting with COSLA President Shona Morrison.

A New Deal for local government has been embodied in the appointment of a dedicated Minister for Local Government Empowerment and Planning, Joe FitzPatrick, who joined the meeting alongside Deputy First Minister Shona Robison.

The New Deal will be jointly agreed with COSLA and will provide greater flexibility over local funding and clear accountability for delivering shared priorities.

The First Minister said: “These early discussions in my first week as First Minister have been an important opportunity for me to reaffirm the Scottish Government’s commitment to working collaboratively with local government.

“Together, local and national governments work hand-in-hand to deliver on our shared priorities for the people of Scotland and the vital public services in our communities whilst recognising the considerable financial pressures across the public sector.

“Work is already underway on developing a New Deal for Local Government. We will work together, through regular and meaningful engagement, to progress this, explore a new fiscal framework for councils and reform our public services.”

COSLA President Shona Morrison said: “I was very pleased to get a meeting with the new First Minister in his first week in office. It was both a productive and positive meeting with a range of issues discussed.

“I certainly hope we can build a strong working relationship as we jointly go about delivering for the people of Scotland.”

£50m to improve Scotland’s play parks

Children will have access to high quality play areas, which will remain free of charge, as a result of new investment.

The Scottish Government and COSLA have agreed £50 million in funding to local authorities over the next three years for the refurbishment of children’s play parks.

Play parks identified for refurbishment by local authorities are expected to be revamped thanks to the additional funding.

Children’s Minister Clare Haughey visited Figgate Park with pupils from Duddingston Primary School yesterday. She said: “Playing outdoors has huge benefits for children’s physical and mental wellbeing, and play parks ensure children can access high quality safe environments free of charge as families grapple with the cost of living crisis.

“This funding will support local communities to take forward their plans to improve play parks for children in their area.”

COSLA publish good practice principles for managing school meal debt

A set of good practice principles for the management of School Meal debt have been published by COSLA.

The principles, which are a first for Scotland, and have been developed by COSLA, with partners from across Local Government, have been produced to promote good practice in the management of school meal debt, whilst retaining a level of flexibility to enable local authorities to design and implement approaches which align with the unique needs and circumstances of their communities.

Decisions around school meal debt management, including all aspects of policy and practice, remain at the discretion of each local authority. However these principles may be useful for supporting the review and development of local authority school meal debt policy and practice, as well as supporting effective implementation on an ongoing basis.

The intended audience for these principles is local authority staff across a range of departments (including, for example, education, catering, finance and debt collection) as well as Head Teachers, class teachers and other school staff.

Commenting as he launched the principles COSLA’s Children and Young People Spokesperson Councillor Tony Buchanan said: “As Local Government we’re committed to tackling child poverty and ensuring that all children and young people can engage fully in their education, free from barriers. This has never been more important than now, as families continue to face the impact of rising costs.

“COSLA recognises that school meal debt is an emotive issue but one that is complex. We’ve worked closely with colleagues in the third sector in response to the research they’ve highlighted, and have developed an agreed set of principles for councils to consider when making decisions on local policy and practice.

“I’m pleased that these new principles will support councils to reflect good practice in their management of school meal debt, as part of their own, locally responsive, approaches to supporting children, young people, and families.”

Martin Canavan, Head of Policy and Participation at Aberlour children’s charity, said: ““The level of school meal debt in Scotland is concerning and has been rising due to the cost of living crisis.

“Low income families not eligible for free school meals are struggling to feed their children, and many are accruing school meal debt as a result. We need to respond better, with compassion and empathy, to those families and make sure that no child will go hungry at school or is stigmatised by the processes in place for any child to access a meal in school.

“We welcome these school meal debt good practice principles that Cosla has published. These can help councils and schools respond to the issue of school meal debt consistently, sensitively and in a way that recognises the financial pressures and anxiety that low income families face.

“Embedding these principles in practice will help further Scotland’s commitment to the UNCRC and every child’s right to healthy and nutritious food.”

Read COSLA’s Good Practice Principles for Management of School Meal Debt here.

Helping families with their living costs

Extra funding to help offset UK Government benefit cap

The Scottish Government is providing £8.6 million in direct support for people affected by the UK benefit cap as part of its work to tackle child poverty.

An estimated 4,000 families with around 14,000 children are now able to apply for extra financial support through their local council’s Discretionary Housing Payments scheme.

Social Justice Secretary Shona Robison said: “We are increasing funding to help bridge the gap between what people need in benefits from the UK Government and what they actually receive. Eligible households could be £2,500 better off on average per year as a result.

“We will spend up to £84 million in 2023-24 on Discretionary Housing Payments to mitigate not only the UK Government’s bedroom tax and the on-going freeze to Local Housing Allowance rates, but now also the benefit cap which is pushing families into hardship.

“Our child poverty targets are ambitious and that is why we are choosing to invest significantly more in social security than the funding we receive from Westminster and helping to mitigate the damaging impact of UK Government welfare cuts.”

John Dickie, Chair of the Child Poverty Action Group, said: “Mitigating the UK benefit cap is absolutely the right thing to do. Support for struggling families shouldn’t have an arbitrary limit that pushes children into deeper poverty.

“It’s now vital that everyone affected by the benefit cap applies to their local authority for a Discretionary Housing Payment to replace as far as possible the cash support removed by the cap. The Scottish Government has done the right thing, now the UK Government must act to scrap the cap altogether.”

Laura Millar, Strategic Manager at charity Fife Gingerbread, which helps lone parents and families in need, said: “Last year Fife Gingerbread supported the ‘Scrap the Cap’ campaign calling on Westminster to end the benefit cap and the financial hardship this causes.

“Therefore, the Scottish Government’s commitment to empower local authorities to mitigate the impacts of the benefit cap using Discretionary Housing Payments is a positive step.

“Although the number of households affected across Scotland may be relatively small this is an important measure. The greatest risk is that households may be unaware of their entitlement, and every year millions of pounds of benefits go unclaimed. Therefore, we must all raise awareness of this announcement to ensure those most in need of support receive it.”



Funding for benefit cap mitigation by Scottish local authorities through Discretionary Housing Payments is as follows:

2022-23£2.6 million
2023-24£6 million
Total£8.6 million

The benefit cap is a UK Government policy which limits the total amount of benefit that most working age people can receive, even if their full entitlement would be higher.

Discretionary Housing Payments are administered by Local Authorities to support with housing and living costs.

Further information about support available for people during the cost of living crisis can be found at gov.scot/costoflivingsupport.

Councils need to better manage workloads and staffing levels to improve housing benefit services

Many people are waiting longer for housing benefit claims to be processed as services across Scotland’s councils face rising workloads, fewer staff and high sickness absence levels.

The Accounts Commission, the independent body that holds councils to account, says councils need to better manage staffing levels and workloads, and put in place contingency arrangements.

Council benefit teams are operating with greatly reduced staffing levels, often with a deficit of ten per cent or more, and sickness absences are persistently higher than the national average. Flexible location working arrangements are now prevalent in council benefit services.

Whilst there has been a drop in the amount of short-term sick leave, it is also taking longer to process benefit claims. As people claiming housing benefit are often in urgent need of financial support, councils must better understand the impact of flexible location working arrangements on the delivery of the service.

Councils are implementing some improvements to service delivery and people’s experience, through new technologies such as robotics and automation. This will help improve access to benefit services, increase response times and reduce the number of days taken to process claims.

William Moyes, Chair of the Accounts Commission, said: “Clients needing housing benefit are often in urgent need. It is vital that councils have sufficient resources, alongside experienced staff, to manage increased workloads and staff absences. This will help ensure services are delivered more efficiently and effectively.

“It is positive that councils have continued to invest in different technologies, helping achieve some improvements. But the level of staff absence is a significant concern, and it is vital that councils understand the potential impacts of flexible location working arrangements on the performance of the service they provide.”

Teachers’ strikes: new offer tabled

Most teachers will see their salaries rise by 11.5% in April – IF a new pay offer is accepted

LOCAL Government umbrella body COSLA last night submitted an improved offer to unions to resolve the long-running teachers pay dispute.

The deal – the fifth offered to unions – would mean an overall increase of more than £5,000 over two years for the 70% of classroom teachers who are at the top of their main grade pay scale.

It would amount to a cumulative rise of almost 30% for most teachers since January 2018 and would bring the starting salary for a fully qualified teacher – already the highest in the UK – to £37,719 after probation.

The revised offer, agreed by the Scottish Government and COSLA, is:

2022-23

  • 6% for all staff earning up to £80,000 from 1 April 2022
  • £4,800 for all those earning in excess of £80,000

2023-24

  • 5.5% for all staff earning up to £80,000 from 1 April 2023
  • £4,400 for all those earning in excess of £80,000

Education Secretary Shirley-Anne Somerville said: “Teachers make an invaluable contribution to the lives of our children and young people. This significant offer, if accepted by unions, would see teacher pay increase by almost 30% since January 2018.

“While union demands for an in-year 10% increase are unaffordable within the Scottish Government’s fixed budget, we have looked for compromise and we have arrived at a deal that is fair, affordable, and sustainable for everyone involved.

“The Scottish Government is supporting this new offer with additional funding of £156 million. This is on top of the £50 million that we have already provided to local authorities in support of an enhanced pay offer for teachers.

“The offer is being made at a time of extraordinary financial pressure on the Scottish Government budget. Difficult decisions will have to be made to free up the required resources. This reflects our commitment to reach a fair agreement and avoid further disruption to children and young people’s education.

“I have written to the unions asking that their members are given the opportunity to consider this new offer, which is the fifth to be tabled. While they do so, I have asked that they suspend any planned industrial action. This would minimise any further disruption to learning, particularly in the run up to the SQA exam diet.”

COSLA’s Resources Spokesperson Councillor Katie Hagmann said: “Given the funding assurances received from the Scottish Government, Leaders have agreed to submit a revised offer to the Trade Unions tonight.

“COSLA Leaders are clear that it is in all of our interests, not least those of children, young people and families, to conclude the teachers’ pay negotiations as quickly as we can to bring back stability and certainty in our schools. 

“We are determined to provide a fair and affordable pay offer to all our employees, including teachers. In that regard, following today’s meeting Leaders agreed to mandate me to take a refreshed offer to the Scottish Negotiating Committee for Teachers (SNCT) and we hope that this is acceptable to them.”

Teachers’ union EIS responded late last might: “The EIS has now received formal notification of a revised pay offer from COSLA. This came well after details of the revised offer were shared with media outlets. This is disrespectful of the appropriate negotiating process through the SNCT.”

The EIS, who had been seeking a 10% rise, will look at the detail of the latest offer today before deciding whether to put the offer to members.

Holyrood’s Net Zero Committee issues missed target warning

Scotland will not meet its ambitious target of being net zero by 2045 without a more empowered local government sector, with better access to the skills and capital it needs to play its full role in the net zero energy revolution.

The Scottish Government must also set out a comprehensive roadmap that gives local government detailed guidance on how it wants the sector to make its full contribution to net zero.

These are the overarching conclusions reached in a report published today by Holyrood’s Net Zero, Energy & Transport Committee, following a year-long inquiry into the role local government should play in helping Scotland achieve its ambitious net zero goal by 2045.

The report calls for the Scottish Government to provide additional financial support to Councils in future budget cycles to help them contribute to national net zero targets.

But it also makes clear that, with estimates of £33bn needed to decarbonise heat in buildings alone*, attracting private investment at scale is essential. It calls on the Scottish Government and its agencies to work with local government on an investment strategy that will increase investor appetite and lead to deals being agreed. It also calls for an expanded role for the Scottish National Investment Bank, to help bring together local government and investors in public-private co-financing.

The Committee calls for an area-specific place-based approach to tackle climate change across Scotland; to ensure all players work together to co-ordinate and report on climate change measures. It calls for Councils to be given the powers they will need to make this place-based approach work.

In the report, the Committee recognises the leadership many local authorities are showing in responding to the climate crisis and says good practice should be more widely shared across Councils. The sector should take a more consistent approach to net zero planning, budgeting and target-setting and embed net zero decision-taking at senior levels within Councils. The report also calls for Councils to set targets covering all emissions in their area, because even in areas where they do not have direct control, they can still have influence.

The report calls for Scottish Government assistance to address a skills deficit at local government level, with the drive to reach net zero making “unprecedented and often highly technical demands” on the sector.

Launching the report, Convener of the Committee, Edward Mountain MSP, said: “Over the course of almost a year of evidence-taking, it’s clear that unless key barriers facing local government are dealt with, we will not reach net zero by 2045.

“Local Government is the layer of democracy closest to communities. They have local knowledge and capacity to lead by example and are also uniquely well-placed to form the partnerships we’re going to need at a local and regional level.

“We saw for ourselves on committee visits across Scotland the leadership and good practice many Councils and their local partners are modelling. But against a backdrop of financial pressure, where Councils feel they are being asked to do more for less, they are struggling to think and plan strategically to maximise their contribution to net zero.

“We hope that the Scottish Government, COSLA and the wider local government sector will pay close attention to the recommendations we have made to enable the scale of transformational and behavioural change required for Scotland to succeed.”

Some of the key recommendations made by the Committee to the Scottish Government include that it should:

  •  create a local government-facing “climate intelligence unit” to provide specialist help to Councils in areas where in-depth specialist knowledge is lacking;
  • allocate larger, fewer and more flexible challenge fund streams for net zero related projects at a local level that better support a holistic and place-based response to climate change;
  • address the churn, repetition and delay in the planning process that is holding up major renewables and other projects necessary to help meet net zero goals and has a chilling effect on investment. The long-term decline in numbers of Council-employed planners must be reversed in order to meet the ambitions of the new National Planning Framework, and one measure it calls for is the introduction of planning apprenticeships;
  • clarify the role Councils will play in an area-based approach to heat decarbonisation and set out the additional support they will be offered in preparation and delivery of their Local Heat and Energy Efficiency Strategies. We want to see the new Public Energy Agency empowered and directed to work with local government on area-based delivery.

The report also says Councils should set out how they will engage with local communities to ensure that the net zero transition is not something imposed on communities, but something that people and groups can help shape, lead and deliver. 

COSLA believes that the Net Zero, Energy and Transport Committee Report out today (23rd January) is a watershed moment for tackling Climate Change.

Cllr Gail Macgregor, COSLA Environment and Economy Spokesperson said: “This report by the Committee on the just transition to a net zero economy is potentially a watershed moment for Scotland in tackling climate change.

“The report is clear that Scotland will not meet its ambitious climate targets without a more empowered Local Government. To empower Local Government, Councils need not just increased funding, but also larger, fewer and more flexible funding streams. This has long been COSLA’s central message, so it is hugely heartening to see it recognised so strongly in the report.

“Climate Change is a challenge we all must face. Local Government is committed, locally and nationally, to leading the net zero transition, but COSLA has been open that local authorities can’t do that effectively without the increased support of Scottish Government. The report by the Committee lays out in the clearest way yet the support that is needed and why.

“The recommendations of the report are mainly directed at Scottish Government, but we need to consider them carefully too. Climate change requires a genuine team Scotland approach and I would hope that this report coupled with last year’s publication by the Climate Change Committee could be the defining moment we have needed to get delivery of the net zero transition on track for 2030 and beyond.

“I commend the Committee for the fullness, diligence and clarity of their report.”

The full report by the Commitee can be read on the Scottish Parliament website here.

* Scottish Government estimate as at October 2021