RAC attends highest number of pothole-related breakdowns since 2018

The poor condition of Britain’s local roads is laid bare by new figures from the RAC which show its patrols went out to more than 8,100 pothole breakdowns between April and June 2023 – the highest number in five years.

Since the start of 2023, the RAC has dealt with 18,250 breakdowns for damaged shock absorbers, broken suspension springs or distorted wheels – the call-outs which are most likely caused by defective road surfaces. 

The 8,100 pothole-related breakdowns recorded in Q2 is the highest the RAC has since the ‘Beast from the East’ cold snap plunged much of the UK into a deep freeze with heavy snowfall five years ago.

The figures show that 27,250 breakdowns occurred in the 12 months up to 30 June 2023 where vehicles had been damaged by a pothole, compared to 22,800 over the same period in 2022 – 20% increase more than last year (4,550 more breakdowns).

The RAC Pothole Index, which tracks pothole call-outs since 2006 seasonally adjusted for weather, reveals drivers are now over 1.6 times more likely to break down due to the repeated wear caused by potholes than they were 17 years ago.

This does not include punctures as other factors such as nails and screws may also be to blame. However, the number of punctured tyres RAC patrols went out to in the second quarter of 2023 (101,200) was 13% higher than the previous year (89,600), indicating that poor road surfaces may well have played a part.

A Freedom of Information request made by the RAC* also reveals councils have forked out more than £11m over the last four years to drivers who successfully claimed their vehicles had been damaged by potholes.

Data provided by the 172 councils (of the 208 across the UK with responsibility for highways) that responded shows £2.41m was paid to drivers in 2020/21, £2.71m in 2019/20 and £3.61m in 2018/19 – meaning the collective compensation paid by these councils fell by a third (33%) from 2018/19 to 2021/22.

The RAC also asked councils to detail how much they spend on maintaining their roads over the same three years. The findings show that, among the councils that supplied data, almost £1bn** was allocated with a further £3.5bn*** spent on carriageway resurfacing.

Interestingly, the amount councils spent on routine maintenance per year rose by 17% between 2018/19 (£237m) and 2021/22 (£277m)**, though the effect of inflation on material and labour costs may well mean this increase have drastically improved road quality. Meanwhile, the amount spent on planned resurfacing went up by 9% between 2018/19 (£851m) and 2021/22 (£928m)***.

Richard Evans, head of technical services at webuyanycar comments; ““With more and more callouts for breakdowns likely caused by defective roads, many drivers and cars are at risk of damage from potholes. Our research showed that over half of drivers (54%) have had their car damaged as a result of potholes, with 40% actively avoiding routes that they know are prone to them.

“If drivers think that their tyres have burst or their car has broken down, they should try to pull over somewhere safe to avoid obstructing other road users. Using hazard lights and if necessary a warning triangle will also help to ensure you are visible to other drivers.

“Breaking down can be a stressful and potentially dangerous experience, so it’s important to know the steps to take to keep you and your passengers safe. Using our tips for breakdown, drivers can find out the correct steps to take depending on which type of road they are on should their car break down.”

Pothole plague: What to do

It’s been revealed this week that it is taking up to EIGHTEEN MONTHS for some potholes to be repaired

Louise Thomas, car insurance expert at Confused.com, comments: “It’s common to see potholes this time of year, as cold weather and rainfall cause damage to roads. Potholes can be dangerous for road users, which is why it’s so important to report them if spotted.

“Our latest research reveals that almost 1 in 4 (23%) drivers have had their cars damaged because of a pothole. And the damage has costed £174, on average, for drivers to fix or repair.

“With rising motoring costs a continuous challenge in the current climate, potholes can be a costly annoyance. But drivers can make a claim, which could help to reduce how much they’re paying out themselves.

“To make a claim, drivers should:

1.          Check for damage and gather evidence with clear photos or videos

2.          Report the pothole to the local council

3.          Ask a mechanic to confirm the damage and get a quote for the repair

4.          Submit the claim to your insurer

“Our tips on how to make a pothole claim can help drivers through the claims process, so that they could potentially receive compensation for the damage caused.”