Childline seeing cost of living crisis impact children as volunteer numbers continue to fall

  • Children are worried about world issues including the war in Ukraine, climate crisis and cost-of-living crisis
  • The service expects to hear continuing worries from children about money and jobs, particularly in the run up to Christmas
  • Childline volunteers will be here for children over the festive season, despite volunteer numbers dropping considerably

Over the last three years, Childline has seen a 40% increase in the number of children turning to the service with worries about world issues including:

  • Coronavirus pandemic
  • war in Ukraine
  • climate crisis
  • death of the Queen
  • And now the cost-of-living crisis

From April 2021 to March 2022, the service’s trained volunteer counsellors delivered 1,242 counselling sessions to children with worries about the world compared to 889 from the same period in 2018/19. 

This is an issue affecting children of all ages; however the service has seen a particular surge in counselling sessions with under 11s, up 38% compared to three years ago.

Over recent months, Childline has heard increasing concerns from children relating to money and jobs, driven by the financial pressures that many families are facing because of the cost-of-living crisis.

The service is also feeling the impact of the cost-of-living crisis: it is affecting the number of volunteers that are able give up their time to support the service and be here for children.

Childline lost over 400 volunteer counsellors nationwide during the pandemic. It managed to build its numbers up again, only for the service to see a steady decline since April of this year.

Over the past year, there have been a number of big events that have taken place across the UK and the world which have concerned young people but, this Christmas, worries will be closer to home for many.

Worries about parents losing their jobs, bills not being paid, concerns about keeping warm and not having food on the table are just some of the concerns children are sharing with Childline in relation to the cost of living.

Many are also telling the service that these worries are making them feel upset with some considering whether they need to get a job to help.

One 17-year-old girl from Scotland who contacted Childline said: My parents split up when I was little. Dad was always drinking and gambling, eventually our house got repossessed cos he didn’t pay the mortgage.

That’s when dad left and we ended up moving in with gran. The place is so cramped and there’s damp and mould on the walls. It’s also freezing most of the time cos we can’t afford central heating.

As Christmas edges closer and many families continue to feel financial pressure, Childline anticipates that these kinds of worries will only continue in conversations that young people have with counsellors.

The service is getting ready to keep its 13 bases open over the festive season, including Christmas Day so it can be here to listen to those children in need and support them.

With volunteer numbers dropping the service will have a reduced number of people working across all its bases.

This is a fresh blow after the service spent months rebuilding its volunteer numbers after they lost a third during the coronavirus pandemic due to the national lockdown.

Eoin Carey, a Childline counsellor in the Glasgow centre, said: “There’s an awful lot of expectation at Christmas. If circumstances don’t allow for a child to celebrate with all the toys, food and a nuclear family, which is what is often portrayed as the ‘norm’, that can make a child feel different and like they don’t fit in.

“This can create a real sense of isolation and loneliness. Recent bereavement of a family member can also make it a very difficult time.”

He added: “The current level of poverty and hardship means that many families will be struggling to afford basic things such as heating, food and clothes let alone all the extra things.

“We know that money worries can cause stress tension and arguing in the home, which can make children feel unsafe. I think this is something we’ll hear about from a lot of young people this year.”

Dame Esther Rantzen, Childline President and Founder said“Every Christmas we are incredibly grateful to our staff and volunteers who support children for whom this can be a very tough time.  

“This Christmas will unfortunately be a particularly hard year for everyone given the financial struggles the country is currently facing.

“At Childline, our counsellors know that this is already having an impact on children, many are aware of the pressures their families are experiencing, and they are anxious about what this means for the future.

“Many of these children are worried about sharing their concerns with their own families as they fear this would put them under even more stress.

“Therefore, it is so important that Childline counsellors are here for children throughout Christmas and New Year so those young people can talk about their worries and get the support they need.”

Shaun Friel, Childline Director said: “Lots of different world issues have taken place this year which have impacted many children and young people and caused them to feel worried and concerned about their future.

“Now, given the cost-of-living crisis, money worries will sadly continue to be a key worry for children over the winter months and for some this will be having a negative impact on their mental health and well-being.

“No matter what a child’s worry is, thanks to our amazing volunteers, Childline is able to be here for those children this Christmas as a safe and confidential space where they can talk through whatever they want.

“However, our volunteer numbers are on the decline and without their support, many children would be left feeling anxious and alone.

“So, as we enter the new year, if you can offer some spare time to help Childline be here for children and young people, we would be so grateful.”

To find out more about volunteering or to help us be here for children this Christmas via a donation to our Be Here for Children Appeal you can visit the NSPCC website

CASE STUDY:

Childline counsellor talks about volunteering on Christmas Day

Eoin Carey (36), a photographer from Glasgow, has been a volunteer counsellor with the NSPCC’s Childline service at the Glasgow base for a year.

After becoming a father six years ago, Eoin, who had never spent much time around children before, discovered that he felt comfortable talking with young people and really enjoyed their company.

He decided to become a volunteer counsellor and now does regular shifts answering phone calls and online chats with children and young people. He did his first festive shift last Christmas Day, starting at 7am.

He said he felt “really happy” to be able to go in on Christmas Day and there had been “a lovely atmosphere” in the centre.

“We had all made that commitment to be there on such a big day of the year and cheered each other up by making cups of tea and having plenty of treats to share,” said Eoin.

“I had quite a lot of contacts on the day and the main thing I remember was there was a real sense of loneliness from many young people. Many children were missing relatives who couldn’t be there with them on the day because they had passed away or couldn’t travel. Some young people told me their older brothers, sisters or grandparents weren’t with them and they felt sad about that.

“When we think about Christmas we think about young people, that it’s all for them, but many children feel very lonely. There’s an even sharper recognition at Christmas that we are there for children, it really brings home the importance of being a Childline volunteer. To be in a supporting role while families are waking up, presents are being opened, is a real privilege.

“It’s sad that any children need to call us on Christmas Day but there’s an awful lot of expectation. If circumstances don’t allow for a child to celebrate with all the toys, food and a nuclear family, which is what is often portrayed as the ‘norm’, that can make a child feel different and like they don’t fit in.

“This can create a real sense of isolation and loneliness. Recent bereavement of a family member can also make it a very difficult time.”

Eoin believes that some families circumstances will be even harder this Christmas due to the cost-of-living crisis.

He added: “The current level of poverty and hardship means that many families will be struggling to afford basic things such as heating, food and clothes let alone all the extra things.

“We know that money worries can cause stress tension and arguing in the home, which can make children feel unsafe. I think this is something we’ll hear about from a lot of young people this year.”

£8 million National Lottery funding will help bring people and communities together this winter

The Festive season can be an especially lonely time for many thousands of Scots, but over £8 million National Lottery funding announced today (TUESDAY 13 DECEMBER\) means that charities and community groups across Scotland can continue to bring people together all year round.

The latest round of funding from The National Lottery Community Fund is shared amongst 246 community projects.  A full list of projects is attached.

An award of £121,192 means that Restalrig based charity, The Ripple can continue to deliver their ‘Older Person’s Service’ for over 65s which offers a range of activities, trips and support services helping people in the community come together, making them feel less isolated.

Rachel Green, Director of The Ripple, said: “We’re delighted to have been awarded a grant by The National Lottery Community Fund. We have a thriving social club for over 65’s on a Friday but this funding means we can now extend our opportunities across the whole week.

“Older people bring so much to our community, and we are looking forward to working with them to plan activities and events that will help them stay physically well, connected to their community and keep them energised and active as life moves on.”

Branch Out Together also welcomes the award of £98,774, which will allow them to continue their ‘Basecamp’ youth club for autistic children. The programme offers children the opportunity to develop skills in social communication and interaction using games and arts and crafts projects.

Michael Penny, Chief Executive of Branch Out Together, said: “It’s great that The National Lottery Community Fund is supporting our Basecamp project which will allow us to help more children and their families.

“Children with autism will get the chance to make friends, have fun and grow confidence around others.”

There’s also Lottery joy for Wester Hailes-based With Kids, who will use their £150,000 grant to expand their child mental health support service across South West Edinburgh, and Niddrie’s Caring in Craigmillar receives over £59,000 to provide dementia-friendly activities. Euan’s Guide is also a big winner, picking up over £144,000 to provide opportunities for disabled people in Edinburgh to write reviews on accessibility.

Among the local organisations receiving small grants are Ama-zing Harmonies (£9900), Friends of Victoria Park (£2150) and Saheliya (£10,000), who will be using their award to deliver a series of talks, workshops and activities to celebrate their 30th anniversary.

Announcing the funding, Kate Still, Scotland Chair, The National Lottery Community Fund said: ““It’s fantastic to see this latest round of funding go to charity and community groups helping people in communities across Scotland come together.

“The connections we have to our family, friends and the wider community makes us feel we are not so alone and that we are part of something bigger.  The strength and comfort that we draw from this will be important for us all as we face some challenging times ahead.

“National Lottery players can be proud that they are supporting this vital work, not only during the Festive Season but all year round. “

The National Lottery Community Fund distributes funding on behalf of National Lottery players who raise more than £30 million each week for good causes throughout the UK. 

To find out more visit www.TNLCommunityFund.org.uk  

Children offer to donate pocket money to help pay for Christmas

ONE IN SIX WORKING PARENTS SURVEYED IN SCOTLAND WORRY THEY WON’T BE ABLE TO AFFORD ANY PRESENTS

  • New Action for Children research finds one in five children of working parents (22%) surveyed in Scotland will offer to donate their gift or pocket money to help their parents cover costs of festive season.
  • One sixth (15%) of working parents polled in Scotland worry they won’t be able to afford any Christmas presents.
  • Almost all (98%) working parents in Scotland said they had worried about money in past six months, more than half (52%) having worried often – resulting in trouble sleeping, worse mental health, getting upset and losing temper with kids.
  • One mum said: ‘“There are some days we won’t put the fire on and just have blankets around us. I don’t eat much anyway but some days I just have some beans on toast once or twice a day so my kids can have a proper meal.”

New Action for Children research released today uncovers the cost-of-living turmoil facing millions of working families in the run-up to Christmas.

To launch its annual Secret Santa campaign to help the country’s most vulnerable children, the charity commissioned a unique Savanta ComRes poll of 2,700 UK working parents and their children (nearly 5,500 in total), as well as a nationwide survey of its frontline staff. The research shows how the financial burden families are facing is taking an emotional toll on relationships, mental health and Christmas celebrations.

With the highest inflation rate in over 40 years, nearly all (98%) working parents the charity surveyed in Scotland said they have worried about money over the past six months, with more than half (52%) of those having worried often. Of those:

  • Almost six in 10(59%) have had trouble sleeping
  • more than two-fifths (44%) have tried to hide their money worries
  • more than two-fifths (44%) have noticed their mental health worsen
  • almost a quarter (22%) have become upset or stressed in front of their children, and
  • Just under a fifth (19%) have lost their temper with their children. 

The research also shows one in six (15%) of working parents surveyed in Scotland worry they won’t be able to afford any presents this Christmas. And despite their money worries, more than two in five (41%) said they will put on a brave face and try to act happy, with many children also thinking their mum and dad will be faking their festive cheer (37%).

The polling also recognises the severity of the situation and emotional pressures felt by the children and teenagers of the parents surveyed with:

  • Over a quarter (28%) of those who’d seen their parents worry in the last six months had also seen their parents become upset or stressed in front of them due to money worries and under a quarter (24%) experienced their parents losing their temper with them.
  • Almost a third (32%) thinking their parents will be worried about not having enough money to pay the bills over the festive period, and
  • One in five (22%) saying they will offer their pocket or gift money to help their parents cover costs this Christmas.

As a charity that delivers children’s services, Action for Children is instead increasingly having to provide emergency relief to families as the cost-of-living crisis deepens.

In a nationwide survey of nearly 200 of its frontline staff during November, it found over two-thirds of those surveyed (69%) are currently supporting a child, young person or family that is experiencing poverty or extreme financial hardship.

Nearly half (45%) reported they were extremely worried about the health and wellbeing of the children, young people and families they support due to their financial situation, and one in ten (10%) had even donated their own household items or clothing to families, such is the urgent need.

Three quarters (75%) of children in poverty are in working families¹ with rates expected to worsen² as the cost-of-living crisis continues.

Some of the issues highlighted by the charity’s frontline workers included:

  • a family having to pawn all their electricals to buy food for their children
  • a child who sleeps on a pile of blankets as its parents can’t afford a bed, and
  • a single parent to several children with additional needs working seven days a week trying to balance support for their children and earning enough money to make ends meet.

One worker asked a young girl if there was anything she would like from Santa this year, to which she replied: ‘I’m not asking for anything and I’m not writing it down on paper (then nodded towards her mum) because she would get too sad.’

Paul Carberry, National Director for Scotland at Action for Children, said: “For most of us the festive season is a happy time, yet as our shocking research shows there will be children across Scotland who face a very different Christmas this year.

“Instead of enjoying a safe and happy time, many children will wake up on Christmas morning to no presents, food or warmth. Every day our frontline workers are helping families keep their heads above water, making sure they have the basics like hot meals and proper winter clothes, as well as offering emergency support to keep homes warm and help families pay the bills.

“In yet another year when children and families have been pushed deeper into crisis, supporting them is more important than ever.

“Poverty is not inevitable, it is about political choices. The Scottish government has made a big step in the journey to end child poverty via their Scottish Child Payment, which we supported and called for, but families now require urgent giant leaps from both the UK and Scottish Government to make child poverty consigned to the past.

“Until every family can keep their child warm and well fed, we’ll be there to help them – that’s why we’re asking people to donate to help us make a life-changing difference to vulnerable children this Christmas and beyond. With your help we can be a vital lifeline for even more children across Scotland.”

Case study

Tina Buchan, 43, lives in Inverness and has five children with her partner Moni Buchan, 52. Tina works full-time as a Deputy Store Manager B&M store and her husband is a chef. He has struggled to find work near home and is currently working in London, leaving him apart from his family. Like so many families in Scotland, they are struggling to make ends meet this Christmas.

Tina was already struggling to make ends meet before household bills increased and, despite a recent promotion in work, is still being forced to take drastic measures to feed her children.

“There are some days we won’t put the fire on and just have blankets around us,” said Tina. “I don’t eat much anyway but some days I just have some beans on toast once or twice a day so my kids can have a proper meal.

“I’m pay as you go for my electric and I’m paying around £50 more a month just now. For heating, we have a coal fire and the price of coal has gone up a lot. The coal used to be £10 per bag and now it’s gone up to £15 a bag so it’s having a big impact on our budget.

“I’m good at budgeting which is a godsend because if I wasn’t the stress would overwhelm me. I’m on a salary so my pay is the same each month which helps me know what I’m working with. Once I’ve paid my bills and bought some food for the house I’m hardly left with anything.

With five children, Christmas is a particularly difficult period for Tina. Her children are aware of the family’s financial struggles and do not have any expectations for Christmas presents.

“I’m lucky in that my kids don’t expect much and don’t ask for a lot because they know how expensive things can be,” she said. “They’re quite happy to have things like socks, pyjamas, and maybe a couple of wee toys. I speak to them properly about it. The youngest still believes in Santa Clause so he gets a couple of extra things but the others all know roughly what I’ll be giving them.

I’m not one to ask for help, I’m too proud but last Christmas our support worker from Action for Children, Sarah Sproul, brought food hampers and some presents for all the kids. Having five kids is expensive so that made a big difference.”

The pressure of making ends meet is not only affecting Tina but the children as well. Her 16-year-old son Aiden has suffered from anxiety which led the family to initially coming into contact with Action for Children for support around two years ago.

Thankfully Aiden has come a long way since then and hascome out of his shell completely to the point that he’s a completely different person now”, according to his mother.

Unfortunately, Tina is now seeing her 10-year-old son Amir’s mental health impacted by the stress of the cost of living crisis and is arranging for him to receive support from Action for Children.

“I told the school two years ago that he was struggling to deal with his anxiety and I was told by the doctors that there’s nothing they could do at the moment because the children’s mental health waiting lists are so long.

“I’ve spoken to Sarah and she’s going to make sure Amir receives the support he needs through Action for Children. She has been amazing for this family and I can’t possibly thank her enough for everything she’s done to help us all. If it wasn’t for Action for Children, I don’t know where we’d be.”

To become a Secret Santa for Action for Children visit iamsanta.org.uk

Ladbaby announce ‘FOOD AID’, a rework Band Aid feat, Martin Lewis

  • NEW SINGLE FEATURING MARTIN LEWIS AND YET TO BE ANNOUNCED ALL STAR CAST
  • OUT ON 16TH DECEMBER 2021
  • 100% OF PROFITS FROM THE SONG WILL BE DONATED TOWARDS THE FIGHT AGAINST HUNGER AND POVERTY. 
  • 50% WILL GO TO THE TRUSSELL TRUST AND 50% WILL BE DONATED TO THE BAND AID TRUST. 
  • HUNGER IS EVERYWHERE – ‘TSUNAMI OF NEED, AS PEOPLE STRUGGLE TO SURVIVE’
  • The Trussell Trust is handing out food parcels every 13 secs’
  • For the first time, the need for emergency food is outstripping donation
  • Half a million of parcels were distributed for children in just 6 months

Chart topping social media stars and charity campaigners LadBaby aka Mark and Roxanne Hoyle are set to make history becoming the first ever act to be allowed to rework the iconic Band Aid song ‘Do They Know it’s Christmas’. 

“Food Aid”, released on 16th December will feature Money Saving Expert Martin Lewis plus a variety of yet to be announced musical collaborators. As the cost of living crisis spirals, LadBaby and Martin Lewis are aiming to raise as much money as possible to help tackle hunger and poverty. 

The track is available to pre-order from today .

100% of profits from the song will be donated towards the fight against hunger and poverty. 50% will go to the Trussell Trust and 50% will be donated to the Band Aid Trust. 

The track was rewritten with kind permission from Bob Geldof, Midge Ure and the Band Aid Trust. To rework the track, Mark and Roxanne teamed up with Grammy winner Amy Wadge, one of the UK’s most prolific contemporary songwriters, known for her long established writing partnership with Ed Sheeran and this year’s UK Eurovision entry, to rewrite the festive song with a touch of the tongue-in- cheek humour that LadBaby are renowned for.

Mark and Roxanne said“We never intended to release a 5th Christmas single but as ambassadors of the Trussell Trust we were not prepared to sit back and do nothing in a year when people are struggling more than ever.

“The Trussell Trust, which supports more than 1,300 food bank centres, has told us that the cost of living emergency has created a ‘tsunami of need’, as people struggle to survive amidst the soaring costs of living. 

“With need outstripping donations for the first time in its history, we need to help ensure that food banks keep going this winter.

“Working households, families and disabled people are all really struggling.

“So, a few months ago we approached Bob Geldof and Midge Ure and the Band Aid Trust to ask permission to rework the most iconic Christmas track of all time ‘Do They Know it’s Christmas’. And we were truly honoured when they said yes! So today we are announcing ‘Food Aid’ to raise as much money as we possibly can for the Trussell Trust and the Band Aid Trust.

“We knew we needed to enlist an icon to launch this year’s campaign, and we’re so excited to announce that the people’s champion and fellow supporter of the Trussell Trust Martin Lewis is joining us on this year’s track. An exciting variety of yet to be announced musical collaborators will also be announced in due course! 

“We HAVE to do whatever it takes to build a future where all of us can afford to go to sleep with a full stomach. We hope everyone can support us as much as they can!”

Martin Lewis says: “When Mark and Roxanne contacted me out-of-the-blue to ask if I’d join them in Food Aid I thought they’d confused me with someone else. The nearest I’ve ever got to thinking about a Christmas number one is going to the loo on Boxing Day after too much orange juice the day before.

“Yet once I knew they were serious, and it was for the Trussell Trust, a hugely important charity I’ve a history with, I decided to give it a go, and do it with gusto.

“This has been a tough year for many, prices have rocketed. Advice charities and food banks are swamped. Deficit budgeting is becoming more common – meaning even after everything has been cut to the bone – people still have less income than expenditure. 

“It’s going to be a tough winter, and things aren’t likely to ease much in 2023. So the need to help and support people struggling across the UK is profound. Hopefully this Ladbaby song and their lyrics will raise some cash and awareness.”

Emma Revie, CEO of the Trussell Trust said: “We are so grateful to LadBaby for their incredible support for a fifth year running. Between April and September this year, food banks in the Trussell Trust network provided 1.3 million emergency food parcels to people facing hardship.

“Soaring food and fuel costs are affecting us all, but for families on the very lowest incomes this crisis means so much more and more people are likely to need a food bank’s help.

“Food bank teams are working tirelessly to ensure help continues to be available. But ultimately, no one in the UK should need a food bank – all of us should have enough money for the essentials like food, clothing and heating.

“The support of LadBaby and the Band Aid trust will help food banks within our network continue to provide the lifeline of emergency support for local people in crisis, while we work in the long term to end the need for food banks, for good. Thank you so much” 

The Hoyle’s are keen to use their social media platforms of over 13 million followers for good, especially when so many families across the nation are struggling.

Mark and Roxanne will support the Trussell Trust with both fundraising and awareness campaigns.

Through their Christmas chart topping endeavours where they’ve donated 100% of the songs profits and branded partnerships, the couple have already raised over £1.2 million for the Trussell Trust through their charity singles and brand partnerships, but as the cost of living crisis gets worse they are committed to do even more to help.  

Now, more than ever, food banks in the Trussell Trust’s network need vital funds to support people struggling to afford the essentials. Figures released by the charity just a few weeks ago revealed that food banks in its network across the UK provided around five emergency food parcels a minute as families struggled to afford to feed themselves.

More emergency food parcels were given out during the April to September 2022 period than ever before for this time of year. Over the last six months, more than 320,000 people have been forced to turn to food banks in the Trussell Trust network for the first time. 

For the first time, the need for emergency food is outstripping donations as the cost of living emergency is leading to a drastic increase in the number of people turning to food banks for support.

New figures from the Trussell Trust show more emergency food parcels were given out during the April to September period than ever before. Food banks in the Trussell Trust’s UK-wide network distributed 1.3 million food parcels to people facing hardship – this is an increase of 52% compared to the same period in 2019. 

Half a million of these parcels were distributed to children. One in five people referred to food banks in the Trussell Trust network are in working households.

LadBaby have surpassed the Beatles and the Spice Girls as the act with the most consecutive Christmas number ones in a row.

The duo first topped the chart in 2018 with We Built This City, a cover of Starship’s 1985 hit; followed by I Love Sausage Rolls, their take on The Arrows / Joan Jett’s I Love Rock ‘n’ Roll; Don’t Stop Me Eatin’, a cheeky version of Journey’s beloved power ballad and last year topped the chart with ‘Sausage Rolls For Everyone’, the duo’s collaboration with Ed Sheeran and Sir Elton John.

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itison launches its most important Social Bite fundraiser yet during cost-of-living crisis

Annual £5 fundraiser aims to provide over 100,000 meals and gifts for homeless people

As thousands of people face hardship this winter and the demands on charities to provide support increases, Scottish-based business, itison, launches the eighth year of its Social Bite campaign, asking big-hearted Scots to donate £5 at www.itison.com/donate  to buy over 100,000 meals and gifts for homeless people this Christmas.

The cost-of-living-crisis, as well as continued impact of the pandemic, has meant this year has been one of the toughest on record for families and individuals, and the £5 fundraiser aims to ensure that the most vulnerable in our society can enjoy a hot meal and a gift this festive season, and meals throughout the year.

Running since 2014, the annual Christmas appeal has raised an incredible £3 million and 700,000 donations to those who need it most, and last year, despite the hardship felt by many following the pandemic, over 100,000 donations were made, with an impressive 63% coming from new contributors across the country, showing just how selfless Scots can be.

In addition to the 100,000 meals and gifts supplied through Social Bite, along with itison they will also be donating the first £20,000 raised to Spirit of Christmas which gives Christmas presents to children living in poverty in around Glasgow, where the business is based.

Oli Norman, CEO at itison said: “This year has been exceptionally tough and the most vulnerable in our society have been hit the hardest.

“More people than ever before are struggling, and Christmas for homeless people and families is an especially challenging time. Every year we are blown away by the generosity of our members, and this year, at a time when support is needed more than ever, our hope is to raise enough through our Social Bite campaign to feed homeless people for the entire year”.

Josh Littlejohn, Co-founder of Social Bite said: “Back in 2014 we started working with itison on our annual fundraiser, with a target of 800 Christmas dinners. We ended up receiving over 32,000 donations meaning we could feed homeless people coming to our cafes for the whole year.

“Our annual itison fundraiser continues to exceed our expectations every year and has dramatically shaped the work we can do at Social Bite.

“We couldn’t do it without you and would love you to join us in sharing kindness this Christmas, please share it with all your friends and help the people who need it the very most this year.”

In Scotland, Social Bite’s Glasgow, Edinburgh, and Aberdeen cafes will open their doors to the homeless on Christmas Eve and Christmas Day at 1100 – 1600 to serve Christmas dinners with all the trimmings, offering food and company at what is one of the loneliest times of the year for many. 

As well as providing food to those in need and providing gifts, itison members’ donations have previously helped fund the Social Bite Village in Edinburgh, providing housing, support, and a huge range of services to break the cycle of homelessness.

Social Bite is currently working hard and fundraising to build two brand-new villages in two new Scottish cities, their ongoing aim is to continue supporting people experiencing homelessness into employment, and 1 in 4 of its team has a background of homelessness. Your donation is not only providing a meal or gift but also helping Social Bite to break the cycle of homelessness through systemic change.

To donate £5 to buy a Christmas dinner for a homeless person or give a Christmas gift for children, families and vulnerable individuals visit www.itison.com/donate (it makes a great Secret Santa gift or stocking filler too!) 

City council launches Warm and Welcoming Spaces across Edinburgh

With the colder months of the year now upon us the city council has announced the official launch of a network of Warm and Welcoming Spaces across the capital.

Council Leader Cammy Day formally launched the initiative yesterday during a visit to Royston Wardieburn Community Centre.

Council venues such as libraries, community centres, museums and galleries, alongside partner and community spaces, will put on free activities for a variety of age groups and provide a space where people feel safe, warm, and at ease.

In certain spaces residents will be able to access information to help alleviate food/fuel poverty and other support available to them.

At this stage, there are more than 60 Warm and Welcoming Spaces across the city. The council ia also working with a network of partners to provide and promote further spaces.

Residents will be able to find out more about the initiative and find their nearest ‘Warm and Welcoming Spaces’ via an interactive map on a dedicated webpage.

Please also visit our dedicated home energy page for advice on how to keep your homes warmer, save money or if you’re worried about your bills. 

If you are an organisation and want to get involved in Warm and Welcoming, please email us on warm.welcoming@edinburgh.gov.uk 

Council Leader Cammy Day said: “We are now in the midst of one of the most challenging winters in recent times with the cost-of-living crisis, rising energy prices, and inflation. Many of our residents will rightly be concerned about heating their homes in the months ahead. 

“The Warm and Welcoming Spaces initiative brings together a host of spaces across the city where people can connect with others, learn new skills, and relax.

“These spaces are also key in combatting social isolation, boosting mental health and welling, and allowing people to access services and support in a respectful and friendly manner.

Biddy Kelly, Managing Director at Fresh Start, said:As we head into what we know will be a difficult winter the need on our communities is ever growing. That is why it has been so important that we work collectively to ensure that we have community spaces, both statutory and in the third sector open and that people are aware of where they can go and when.

“Working in this collaborative manner ensures that we have places open that people feel supported in a dignified manner and where they can access a wide breadth of services and support. The co-ordinated Warm and Welcoming website will allow both staff and people access on site to find vital information.”

Ian Brooke, Deputy Chief Executive of Edinburgh Voluntary Organisations Council (EVOC), said: “The voluntary sector always plays a part in supporting communities during difficult times and will have a key role to play in the Warm and Welcoming Spaces programme.

“Our shared priority is to offer meaningful opportunities for people to gather together within their own community, activities that can also help combat issues of social isolation, loneliness and mental health.

“Our priority to Edinburgh’s voluntary sector is getting cash into people’s pockets, as the primary solution to combatting the issues of poverty that have been worsened so much by the current cost of living crisis.

“The Warm and Welcoming spaces programme is and must continue to be supplementary to that.”

itison launches its most important Social Bite fundraiser yet during cost-of-living crisis

  • Annual £5 fundraiser aims to provide over 100,000 meals and gifts for homeless people

As thousands of people face hardship this winter and the demands on charities to provide support increases, Scottish-based business, itison, launches the eighth year of its Social Bite campaign, asking big-hearted Scots to donate £5 at www.itison.com/donate  to buy over 100,000 meals and gifts for homeless people this Christmas.

The cost-of-living-crisis, as well as continued impact of the pandemic, has meant this year has been one of the toughest on record for families and individuals, and the £5 fundraiser aims to ensure that the most vulnerable in our society can enjoy a hot meal and a gift this festive season, and meals throughout the year.

Running since 2014, the annual Christmas appeal has raised an incredible £3 million and 700,000 donations to those who need it most, and last year, despite the hardship felt by many following the pandemic, over 100,000 donations were made, with an impressive 63% coming from new contributors across the country, showing just how selfless Scots can be.

In addition to the 100,000 meals and gifts supplied through Social Bite, along with itison they will also be donating the first £20,000 raised to Spirit of Christmas which gives Christmas presents to children living in poverty in around Glasgow, where the business is based.

Oli Norman, CEO at itison said: “This year has been exceptionally tough and the most vulnerable in our society have been hit the hardest.

“More people than ever before are struggling, and Christmas for homeless people and families is an especially challenging time. Every year we are blown away by the generosity of our members, and this year, at a time when support is needed more than ever, our hope is to raise enough through our Social Bite campaign to feed homeless people for the entire year”.

Josh Littlejohn, Co-founder of Social Bite said: “Back in 2014 we started working with itison on our annual fundraiser, with a target of 800 Christmas dinners. We ended up receiving over 32,000 donations meaning we could feed homeless people coming to our cafes for the whole year.

“Our annual itison fundraiser continues to exceed our expectations every year and has dramatically shaped the work we can do at Social Bite.

“We couldn’t do it without you and would love you to join us in sharing kindness this Christmas, please share it with all your friends and help the people who need it the very most this year.”

In Scotland, Social Bite’s Glasgow, Edinburgh, and Aberdeen cafes will open their doors to the homeless on Christmas Eve and Christmas Day at 1100 – 1600 to serve Christmas dinners with all the trimmings, offering food and company at what is one of the loneliest times of the year for many. 

As well as providing food to those in need and providing gifts, itison members’ donations have previously helped fund the Social Bite Village in Edinburgh, providing housing, support, and a huge range of services to break the cycle of homelessness.

Social Bite is currently working hard and fundraising to build two brand-new villages in two new Scottish cities, their ongoing aim is to continue supporting people experiencing homelessness into employment, and 1 in 4 of its team has a background of homelessness.

Your donation is not only providing a meal or gift but also helping Social Bite to break the cycle of homelessness through systemic change.

To donate £5 to buy a Christmas dinner for a homeless person or give a Christmas gift for children, families and vulnerable individuals visit www.itison.com/donate (it makes a great Secret Santa gift or stocking filler too!) 

Don’t miss out: 10 days to claim pension credit and qualify for extra £324

The average Pension Credit award is worth over £3,500 a year and those who claim by 18 December could also be entitled to an extra £324 cost of living payment

  • Minister for Pensions Laura Trott urges pensioners to check if they qualify for Pension Credit
  • Claims can be made online and over the phone, with the Pension Credit calculator on hand to help pensioners see if they’re likely to be eligible and get an estimate of what they may receive.

Minister for Pensions Laura Trott is today calling on pensioners across the country to check if they are entitled to Pension Credit as soon as possible to ensure they stand the best chance of qualifying for an extra £324 cost of living payment.

Checking eligibility and applying by 18 December 2022 – just ten days away – will mean pensioners could also receive a £324 boost thanks to Pension Credit backdating rules.

This is because successful Pension Credit claims can be backdated for up to 3 months – as long as the applicant was also eligible to receive it during that time.

The average Pension Credit award is worth over £3,500 a year and even a small Pension Credit award can provide access to a wide range of other benefits – such as help with housing costs, council tax or heating bills – in addition to the extra cost of living payments.

Minister for Pensions Laura Trott said: “The run up to Christmas is always a busy time, but one thing to make sure that’s on your list over the coming days is to find out whether you or your loved ones could be eligible for Pension Credit.

“Pension Credit can make a real difference and I am determined to make sure this support – worth an average of £3,500 per year – is reaching everyone who needs it.”

Pension Credit is designed to help people over State Pension age and on a low income with daily living costs, though you do not need to be in receipt of State Pension to receive it.

It tops up a person’s income to a minimum of £182.60 per week for single pensioners and to £278.70 for couples.

To ensure that a successful backdated claim falls within the qualifying period for the extra £324 cost of living help, eligible pensioners are being urged to claim Pension Credit by no later than 18 December 2022.

Currently, around 1.4 million pensioners in Britain receive Pension Credit. However, many are still not claiming this extra financial help.

One of those who recently claimed is Arthur from Lincolnshire. After learning about Pension Credit from his neighbour, Arthur successfully applied by calling the Pension Credit claim line on 0800 99 1234.

Arthur said: “Highly delighted with the Pension Credit award we received – the money was quicker arriving than expected and all in all very pleased with the result. I’d really encourage other pensioners to check if they’re eligible – it’s made a real difference to me.

Pension Credit can be claimed by phone and online, ensuring that older people can apply safely and easily, wherever they are. The online Pension Credit calculator is also on hand to help pensioners check if they’re likely to be eligible and get an estimate of what they may receive.

Scots have no faith in UK government to restore pension security

Less than one in five pension planners have confidence in the new government

Scots do not think the government is capable of restoring pension security, according to new research from My Pension Expert

The at-retirement adviser surveyed 2,000 adults aged 40 and above. It found that nearly half (44%) of Scottish pension planners think the government will be unable to stabilise the pensions market, despite Rishi Sunak and Jeremy Hunt’s attempts to restore faith in the UK economy. Just 14% have confidence in the government’s plans. 

Almost half (47%) of those surveyed believe the current financial crisis has negatively impacted their retirement strategy. Nearly a third (30%) said they had now lost confidence in their pension scheme.

70% said that the recent turmoil in Westminster is distracting from the cost-of-living crisis. 

As winter approaches, rising energy bills were listed as the greatest financial concern amongst 67% of Scottish pension planners. The majority of those surveyed have already started implementing a range of cost-cutting measures[1].

Nearly two thirds (63%) have avoided turning on their heating, despite temperatures dropping. Over two fifths (41%) have taken fewer showers or baths, while 1 in 5 (21%) have even gone as far as to skip meals.

Andrew Megson, CEO of My Pension Expert said: “Inflation is at record levels and expected to remain in double figures for the foreseeable future. Adding increased interest rates and constant chaos in Westminster, people are understandably desperate for reassurances. It is little wonder that public confidence has plummeted. 

“The government must take action to protect retirees and pension planners. Being consistent with its policies would be a strong start. So too would providing Britons with the right tools to understand their financial situation and safeguard their hard-saved money – prioritising the launch of the pension dashboard and granting individuals access to affordable independent financial advice would be a positive step in this regard. Such action would help people to understand their financial situation and take steps to improve their financial situation. 

“As winter arrives, people are understandably concerned about their immediate and future finances. So, the government must prioritise outlining a clear plan to support retirees and pension planners to understand their financial situation. That would mark a powerful statement that the government is putting savers first and even begin to reinstate some public confidence.”