Tag: buses

Youths charged with bus and tram offences

Three youths have been charged in relation to recent antisocial behaviour and damage on and around buses and trams in Edinburgh.

A 12-year-old boy and two 13-year-old boys were identified and traced by officers in the South West of the city and have been charged with a number of offences including smashing a bus window, throwing excrement at a member of staff and an offence under the Edinburgh Tram Act 2006.

These incidents took place between 5 February and 15 February in the Westside Plaza and between Edinburgh Park and Balgreen Tram Stops.

Sergeant Scott Walker from Wester Hailes Community Policing Team said: “During the past few weeks we’ve received a number of reports of antisocial behaviour at bus and tram stops as well as damage being caused to buses and trams.

“A dedicated team of officers carried out enquiries to identify those who were responsible, during which they spoke to numerous witnesses and viewed CCTV footage.

“We’re pleased to report that three youths have been charged with five offences, and so far in an effort to prevent an escalation in unacceptable and dangerous behaviour, fifteen other youths have been spoken to in the presence of a parent or carer.

“I’d like to thank the public for their help in these enquiries and continued support, and would also like to reassure the residents of Edinburgh and those who use public transport that we will continue to tackle this kind of behaviour.

“This is a city wide issue that we face and our work continues across the division with similar initiatives. Local Community Policing Teams are working hard to identify those responsible in order to educate them on the potentially dangerous consequences of their actions when targeting public transport.”

Anyone wishing to report a crime should contact officers via 101, or in an emergency and when a crime is in progress, always call 999. Alternatively a report can be made anonymously to Crimestoppers on 0800 555 111.

Transport Convener condemns anti-social behaviour on city’s buses

The city council’s Transport and Environment Convener has condemned anti-social behaviour towards Lothian Buses employees.

Councillor Scott Arthur’s comments follow an open letter from Sarah Boyd, managing director of Lothian Buses, which acknowledges an increase in abusive behaviour towards drivers and other customer-facing people, as well as frontline workers around the city. 

Councillor Scott Arthur, Transport and Environment Convener, responded to Sarah Boyd’s letter, saying: “It’s extremely disappointing to hear that Lothian Buses’ employees are having to endure abusive and anti-social behaviour.

“These keyworkers work hard to provide a trusted, essential service for the city and it’s appalling that they’re having to put up with this kind of treatment. 
 
“We’ve pulled through an exceptionally challenging few years together, as a city, and I’m grateful for the indispensable role Lothian Buses played during the pandemic. We should not forget that drivers faced unknown risks everyday getting keyworkers to work.
 
“The current Europe-wide driver shortage means all bus companies face huge challenges in maintaining their network, but I know the vast majority of people in Edinburgh understand this and will continue to support Lothian Buses by reinforcing a zero tolerance stance on anti-social behaviour.”

Visit Lothian Buses website for information on services.

Bus service changes for May Day bank holiday on Monday

Some changes to services will take effect over the upcoming May Day bank holiday (Monday 2 May).

Lothian will operate a Saturday service on this day, with Services 45 and 47B operating to a public holiday schedule.

EastCoastbuses will operate a normal weekday service, although school services will not operate.

Lothiancountry will operate a normal weekday service.

Lothian’s TravelHubs will also be open as normal.

If you need further assistance, please connect with Lothian on  Twitter, Facebook and Instagram or contact bus information by phoning 0871 200 22 33.

City centre diversions due to closure of North Bridge

Services to be diverted while essential repairs carried out

Due to the closure of North Bridge for essential repairs from today (Sunday 14 November), a number of Lothian bus services will be subject to diversions across the city centre.

Where possible, these diversions have been designed to adhere as closely as possible to their original routes, whilst minimising delays. We would like to thank our customers for their patience and understanding while these diversions are in effect.

Please note that a network-wide service change will also come into effect on Sunday 14 November.

Details of how services will be affected can be found on our service change story.

Information about diverted services can be found below:

Services affected in both directions

Service 8 – will be diverted via Nicolson Street, Chambers Street, George IV Bridge, The Mound, Hanover Street, Dundas Street, Great King Street, Drummond Place, London Street, and Bellevue.

Services 26 and 44 will be diverted via Princes Street, Waterloo Place, Regent Road, Montrose Terrace.

Northbound services

Services 5, 7, 14, 45 and 49 will be diverted via Nicolson Street, Chambers Street, George IV Bridge, The Mound, Hanover Street, George Street, York Place, Picardy Place and London Road.

Services 3, 29, 30, 31, 33, 37, X29, X31, X33 and X37 will be diverted via Nicolson Street, Chambers Street, George IV Bridge, The Mound, Hanover Street, George Street, Frederick Street to Princes Street (or in the case of 29/X29, to Howe Street).

Services 29 and X29 will be diverted via Nicolson Street, Chambers Street, George IV Bridge, The Mound, Hanover Street, George Street, Frederick Street to Howe Street.

Southbound services

Services 3, 5, 7, 14, 29, 30, 31, 33, 37, 49, X29, X31, X33, X37, N3, N14, N30, N31 and N37 will follow normal routes southbound via North Bridge and South Bridge.

Nightbus Services

Nightbuses N3, N14, N30, N31 and N37 will follow daytime diversions with all services stopping on George IV Bridge.

If you need any assistance, please reach out on Lothian social media channels – Twitter, Facebook and Instagram – or phone bus information on 0131 555 6363.

Transforming George Street

Councillors to discuss ‘transformational’ latest plans

Core elements of an ambitious final concept design for transforming Edinburgh’s George Street and First New Town (GNT) have been published, along with an updated future operational plan.

A final concept design for the project, which aims to create a people friendly setting, better walking, cycling and wheeling links and a more attractive environment, was unveiled in February.

A subsequent public engagement exercise in March revealed broad support for plans. Work with key stakeholder groups including Edinburgh Word Heritage, Essential Edinburgh, Living Streets, George Street Association and Spokes and consultation with the wider public has helped inform core elements and design principles to underpin final plans.

These include wider pavements on both sides of George Street, ‘greening’ and landscaping sensitive to the area’s heritage and the creation of a ‘cycling street’.

Fundamental design elements also encompass the removal of buses and all other non-essential traffic from George Street, in line with the City Mobility Plan, as well as a reduction in parking bays to free up space for walking, cycling and wheeling.

A series of proposed operational changes would support the area’s transformation and will form the basis of the development of the statutory notice process which is required to enable construction of the scheme.

There will be further development of the operational plan during the next design stage of the project, beginning in September. Proposed operational principles will be finalised in partnership with key stakeholders, local businesses and residents.

Key principles of the operational plan cover the delivery of pedestrian and cycling priority, the prioritisation of blue badge parking and removing all but essential motor traffic from George Street, amongst other operational changes.

Councillor Lesley Macinnes, Transport and Environment Convener, said: “We’ve reached a key stage as we move forward with this major project to transform George Street and the surrounding areas. These fundamental elements for the design and operation of the scheme will be central to its realisation over the coming years.

“This is exactly the kind of transformational change we want to effect in Edinburgh. Not only will wider pavements, significantly improved cycling infrastructure and relaxed, landscaped areas in-keeping with the historic surroundings create a safer, welcoming environment for people to spend time in, but it will support travel by foot, bike or wheel. Facilitating sustainable transport is crucial if we are to meet our zero carbon goals and improve air quality for future generations.”

Councillor Karen Doran, Transport and Environment Vice Convener, said: “We’ve worked hard to involve the community, businesses and active travel, accessibility and heritage groups in the development of these plans, and their feedback has been essential.

Now, as we progress further, we want to continue to bring all those who have contributed with us, and we’ll continue to engage with them as we take the next, exciting steps towards the project’s delivery.”

The GNT project is a key component of the Edinburgh City Centre Transformation (ECCT) strategy and delivery plan and its formation follows years of engagement and development with the community, businesses and other stakeholders. This included a year-long trial in 2014 and 15.

Its delivery will be closely linked with other major active travel schemes planned for the city centre, namely Meadows to George Street (MGS) and City Centre West to East Link (CCWEL). In addition, it aligns with the recently approved City Mobility Plan (CMP), which targets a redesign of the bus network by 2025, based on the ‘to not through’ principle, and a car-free city centre by 2030.

During the next design stage for GNT it is expected that sufficient detail will emerge from the design process to enable the commencement of the necessary statutory consents by the end of 2021, under which the power to construct the scheme would be obtained.

The project is being supported by funding of up to £20 million secured from the Sustrans Places for Everyone programme, with 100% of design costs and 70% of construction costs covered by the grant award.

Read the full report, George Street and First New Town – Final Concept Design and Operational Plan Update, on the Council website.

You can watch discussion of the report by Transport and Environment Committee live from 10am on Thursday, 19 August via webcast.

On The Buses: Operation Proust continues this weekend

Operation Proust will continue this weekend, with officers on patrol in different areas of Edinburgh to tackle antisocial behaviour on and around bus services.

There have been a number of incidents involving youths across the city over recent weeks, which have resulted in the disruption and even temporary termination of services.

The focus will be on ensuring services are able to run smoothly as well as deterring further incidents of antisocial behaviour and criminality.

Chief Inspector Sarah Taylor said: “Bus drivers have and continue to provide an essential service to the public during this pandemic, including transport to and from hospitals. It is disgraceful that those who have continued to support our communities have been targeted in this way.

“Officers will be out in the community providing reassurance to the drivers and members of the public. Anyone caught engaging in antisocial behaviour or violence will be dealt with robustly.

“Extensive enquiries are ongoing to trace the individuals involved in the recent incidents and I would appeal to anyone with information to contact Police Scotland through 101. Alternatively you can call Crimestoppers anonymously on 0800 555 111.”

Lothian: Bus service changes from tomorrow

Lothian Buses will introduce an update to its critical services network from tomorrow (Sunday 12 April) to help keep key workers across Edinburgh and the Lothians moving during this time.

Since the introduction of the Critical Services Network on Sunday 29 March, teams across Lothian have continued to analyse customer travel patterns and customer feedback to ensure the business is meeting the needs of as many key workers and essential travellers as possible.

Nigel Serafini, Interim Managing Director at Lothian Buses, said: “Over the last few weeks, we have seen how important our services are for those who are required to travel during this unprecedented time.

“When we introduced our Critical Services Network under two weeks ago, we asked employers to feedback any concerns from their employees and I am proud that today we can announce the introduction of network changes which will address the majority of these issues and make essential travel easier for those who themselves are working in extremely difficult circumstances.

“Our teams across the business have continued to show their loyalty, dedication and support to their customers and colleagues, working around the clock to provide these vital services. My thanks go to each and every one of them both on the frontline and behind the scenes, and also to our customers who have been incredibly supportive and understanding during this time.”

Customers can view updated timetables and plan journeys on Lothian’s website or through the Transport for Edinburgh app which offers journey planning tools and real-time service updates.

The network changes include:

Service 1 – Seafield to Clermiston: Minor timetable changes, particularly in the early morning.

Service 2 – NEW The Jewel to Surgeons’ Hall: This service will run on an hourly frequency on Mondays to Saturdays to provide links from Prestonfield, Craigmillar and Niddrie to Asda at The Jewel.

Service 3 – Clovenstone to Mayfield: Minor timetable changes with a later evening journey from Mayfield to the City Centre.

Service 4 – NEW City Centre to The Jewel: This service will run on an hourly frequency on Mondays to Saturdays to provide links from the City Centre and Bingham to Asda at The Jewel.

Service 5 – Hunter’s Tryst to The Jewel: Revised timetable with later evening journeys introduced.

Service 7 – Newhaven to Royal Infirmary: Revised timetable on all days of the week.

Service 8 – Muirhouse to Royal Infirmary: Revised timetable on all days of the week.

Service 11 – Ocean Terminal to Hyvots Bank: Revised timetable on all days of the week.

Service 14 – Muirhouse to Greendykes: Revised timetable on all days of the week.

Service 16 – Silverknowes to Torphin: Revised timetable on all days of the week.

Service 19 – NEW Granton to City Centre: This service will run on an hourly frequency on Mondays to Saturdays to provide links from Granton and Pilton to the Western General and the West End.

Service 20 – Ratho to Hermiston Gait: The Sunday service will be withdrawn.  No Change to Monday to Saturday timetable.

Service 21 – Clovenstone or Gyle Centre to Royal Infirmary: On Mondays to Saturdays the daytime frequency is doubled to every 30-minutes, with one bus per hour operating to Gyle Centre and one bus to Westside Plaza.  Early morning journeys on all days of the week will now start from Broomhouse Road to improve links to the Western General, Leith and the Royal Infirmary. 

Service 22 – Ocean Terminal to Gyle Centre: Revised timetable on all days of the week.

Service 24 – West Granton to Royal Infirmary: No change

Service 25 – Restalrig to Riccarton: Minor timetable changes

Service 26 – Clerwood to either Tranent or Seton Sands: Minor timetable changes

Service 27 – Silverknowes to Hunter’s Tryst: Revised timetable on all days of the week.

Service 29 – Silverknowes to Gorebridge: No change

Service 30 – Clovenstone to Musselburgh: Revised timetable with daytime frequency to and from Musselburgh increased to every 30-minutes.  On Mondays to Saturdays a later evening journey is introduced from Clovenstone to Musselburgh. 

Service 31 – East Craigs to Bonnyrigg Hopefield or Polton Mill: Revised timetable.  On Sundays, the frequency will be reduced to every 60-minutes, with buses operating between East Craigs and Hopefield only; Polton Mill will not be served (Service 49 will continue to provide links to the City Centre).

Service 33 – Wester Hailes to Sheriffhall: Minor timetable changes on all days of the week.

Service 34 – Ocean Terminal to Riccarton: Revised route and timetable with buses now serving Heriot Watt Research Park.

Service 35 – NEW Ocean Terminal to Sighthill: This service will run on an hourly frequency on Mondays to Saturdays to provide links to Holyrood, Chalmers Hospital and the Eye Pavilion at Lauriston Place.

Service 37 – Silverknowes to Penicuik (Deanburn or Ladywood): Revised timetable with early morning journeys re-timed to better connect with Service 7 at Kaimes Crossroads for customers travelling to the Royal Infirmary.  On Mondays to Saturdays an additional journey will run from Ladywood to Silverknowes.  On all days of the week, there will be a later evening journey from the City to Penicuik.

Service 38 – West Granton to Royal Infirmary: Revised timetable with early morning journeys re-timed, and an additional journey introduced at the busiest time between West Granton and the Royal Infirmary.

Service 41 – Cramond to Surgeons’ Hall or St. Andrew Square: This service will now operate on an hourly frequency between Cramond and Surgeon’s Hall on Mondays to Saturdays or Cramond and St. Andrew Square on Sundays.  The section of route to Marchmont and the Grange will be withdrawn; Service 24 will continue to serve these areas.

Service 44 – Balerno to St Andrew Square: Revised route and timetable introduced.  The City Centre terminus will be changed from Leith Street to St. Andrew Square (North-side).  The Sunday frequency is reduced to hourly.

Service 48 – Gorebridge to Royal Infirmary:  No Change

Service 49 – The Jewel to Rosewell: Revised timetable with additional morning journeys introduced on Mondays to Saturdays.  The daytime journeys between The Jewel and the Royal Infirmary will be extended to and from Sheriffhall Park & Ride, providing Danderhall and Fernieside with more buses to and from the City Centre/Leith.

Service 63 – Gyle Centre to Queensferry: The last evening journey from Queensferry to Gyle Centre is withdrawn on Mondays to Saturdays.  The Sunday service will be withdrawn.

Service 100 – Waverley to Edinburgh Airport: The timetable will be curtailed with the first journey from the City Centre at 04:00 and the last bus from the City Centre at 18:00.  From the Airport, first and last journeys will be 04:30 & 18:30.  The frequency will be maintained at every 30-minutes.

Service 400 – Gyle Centre to Royal Infirmary: Revised timetable – early morning journeys will have revised arrival times at the Royal Infirmary.  On Sunday evenings, the 22:45 journey from the Royal Infirmary will no longer operate.

Lothian to introduce Critical Service timetable tomorrow

Lothian are introducing a Critical Service timetable from Sunday 29 March.

This will allow us to provide bus services for key workers throughout Edinburgh and the Lothians.

A copy of the Critical Service timetable is available for Lothian, Lothian Country and EastCoastBuses. Plan your journey on our website or the Transport for Edinburgh app to make sure you get the latest travel information.

COVID-Service-Provision

 

Lothian: Reduced bus services from Sunday

Lothian will be reducing services from tomorrow (Sunday 22 March).

On Sunday 22 March, Airlink 100 services will be reduced to a 30-minute timetable during the day. There will be no nighttime Airlink 100 services. For a full timetable click here.

On Monday 23 March, Lothian bus services will be operating at a reduced service. We have updated our online timetables with these changes, so go to the Timetables section, choose your service and the day you’re looking to travel and you’ll get the correct departure times.

We have also updated our real-time bus departure system with the new timetables. From Sunday, live bus times will show on the Transport for Edinburgh app and this website which match the new timetables.

If you’re unsure how these changes will affect your journey, remember you can plan your journey using the Transport for Edinburgh app or this website. These will always have the most up-to-date schedules and service alerts, and we will be monitoring these each day to make sure you get accurate information quickly.

You should note that some other journey planners like Google Maps and Apple Maps may not show accurate journey times from Sunday. These systems will be updated as soon as possible, but please bear in mind that these systems are out of our control. In the meantime, the TFE app and the Lothian website remain the most up-to-date source for travel information.

Plan your journey

Check our timetables

Download the Transport for Edinburgh app

Nigel Serafini, Commercial Director at Lothian, said: “These are extraordinary circumstances we are operating in and teams from across our business are working tirelessly to put plans in place as to how best to deal with this fast-changing situation.

“While the priority of maintaining services is of paramount importance, as the situation develops, we now need to factor in the impact on staffing levels being experienced.

“By introducing a reduced service from Monday, we are aiming to ensure we can continue to provide vital links across the city for those who rely on our services. We would encourage customers to plan their journeys in advance using our mobile app or website and follow our social media channels for updates.”

The Lothian app offers journey planning tools and real-time service updates. Following a recent upgrade, it is also now available in 11 languages. It can be downloaded from tfeapp.com.

Buses: A message from Lothian

I wanted to take this opportunity to update you on how the current COVID-19 situation is affecting Lothian.

We appreciate these are extraordinary circumstances we are operating in and we are putting plans in place as to how best to deal with a fast-changing situation. While the priority of maintaining services is of paramount importance, as the situation develops, we need to factor in the impact on staffing levels now being experienced.

Lothian has been part of the fabric of Edinburgh providing vital transport links for over 100 years and I would like to pay tribute to staff from across our business, who go above and beyond every day to deliver a service to the people of Edinburgh and the Lothians.

We are determined to carry out our duty of public service to our customers.

However, as you will all appreciate we are currently living through unprecedented times, and we would ask you all to bear with us and check our website and social media platforms for the latest service information.

Some reduction in service provision is inevitable however we are working with the Scottish Government, local authorities and stakeholders to keep the majority of our services running.

Any decisions we take will be made with the best interests of all of our staff and our customers at heart, prioritising critical links to hospitals where possible.

Meantime we encourage all of our customers to follow the guidelines set out by the Scottish Government and the NHS. We all have a role to play, and I would like to thank you for your ongoing support and cooperation at this time.

Finally, on behalf of the Lothian group, I want to thank our emergency services, in particular those working in the NHS for their incredible effort under extreme pressure in such testing times.

We would encourage all of our customers to plan their travel by checking for the latest service information which will be available on our mobile app, website and social media channels.

Thank You.

Nigel Serafini

Interim Managing Director, Lothian