Hotel bookings surge brings back optimism at Surgeons Quarter

A CHARITABLE hotel and events business tied to the Royal College of Surgeons of Edinburgh (RCSEd) is rebounding, with strong occupancy at its hotel and forward projections well above expectations.

Surgeons Quarter, which operates the city’s largest independent hotel, Ten Hill Place, will host more than 2000 guests in May, including a range of surgical students sitting vital in-person exams.

It meant that throughout the month, occupancy exceeded 40%, which was 10% above the base level for the city according to data from Smith Travel Research [STR], the world leaders in data intelligence for the sector.

Data from STR also highlights that upcoming bookings at the 129-room Old Town hotel is more than 7% above the average of its 10 closest competitors, as it looks to recapture market share as the sector emerges from lockdown.

surgeons quarter headshot photography

Scott Mitchell, Managing Director at Surgeons Quarter, said: “We’re confident that we can emerge from the past 15 months in a very strong position. The number of bookings is very heartening and a good 25% above what we were anticipating given all the uncertainty.

“We’re already expecting close to 50% occupancy for June. While we’d expect more than 75% in a normal year, we appreciate that everything has changed – and we’re delighted to be operating at this level. It’s a credit to our team.

“Guests are responding very positively to the expertise of our team, many of whom served NHS workers throughout much of the first lockdown gaining extensive experience of operating in the current climate.”

At the outset of the pandemic Surgeons Quarter hosted more than 500 clinical and frontline workers, providing 2137 free room nights to staff working at nearby hospitals.

As well as the award-winning hotel, Surgeons Quarter typically operates one of the city’s busiest events and conference programmes, making use of the RCSEd’s impressive collection of buildings while they are not in medical use.

It is now advancing “blended” technologies, hosting the UK hub of the Royal Australasian College of Surgeons annual scientific conference – featuring a mix of in-person and live streamed features and Q&As with Professor Jason Leitch and RCSEd President, Professor Michael Griffin.

It also opened a new outdoor venue, Drinks and Dining Al Fresco, with a vast clear roofed marquee enabling guests to enjoy food and drinks in a safe and socially distanced environment.

All profits support the charitable aims of the College which are education, assessment and advancement in surgical standards worldwide.

Positive future for Tron Kirk as councillors agree restoration

Councillors have given the green light to the Scottish Historic Buildings Trust (SHBT) to take forward the restoration of the much-loved Tron Kirk on the Royal Mile.

Thursday’s decision by the Finance and Resources Committee has secured the long-term future management and maintenance of this historic building and gives it a new and meaningful lease of life for residents and visitors to enjoy for generations to come.

Working in partnership with the Council, SHBT will develop a feasibility study to set out a future vision for the Tron Kirk and, when fully funded, the charity will sign a 125-year lease for the building. In the short term the charity will fulfil a management role for the Tron Kirk liaising with all existing and new tenants to make sure that the building is open for business as soon as possible.

Councillor Rob Munn, Finance and Resources Convener, said: “It’s great news that Committee was unanimous today in agreeing such a positive future for this historic landmark building in the heart of our Old Town.

“We’re very much looking forward to taking this project forward now with SHBT, which has an impressive track record as a Building Preservation Trust and Charity.

Councillor Joan Griffiths, Finance and Resources Vice Convener, said:  “The SHBT have proven to be extremely effective in recent years working in partnership with the Council to provide a secure, viable and sustainable future for other historic buildings at risk, such as Riddle’s Court and Custom House.

“The Tron Kirk’s future is in good hands.”

Chair of Scottish Historic Building Trust Maggie Wright said: “We welcome the committee’s decision to partner with Scottish Historic Buildings Trust to secure the future of Tron Kirk which has had a significant role for the people of Edinburgh since the mid-17th Century.

“It is a huge vote of trust in the expertise of our director and staff. We share the City of Edinburgh Council’s vision to breathe new life into this very special building and use our experience to create a legacy for generations to come.”

Gladstone’s Land reopens for a taste of the past

One of the Royal Mile’s oldest buildings, the National Trust for Scotand’s Gladstone’s Land, starts a new chapter of its 500 year-old history as it re-opens to the public today after a £1.5m restoration, including a brand new coffee shop and ice cream parlour, continuing the spirit of the building’s long commercial use.   

At the top of the Royal Mile on the Lawnmarket in the heart of Edinburgh’s Old Town, the six storey tenement represents a new approach from the conservation charity, with visitors actively encouraged to connect with the property by interacting with the exhibits to find out about its fascinating history. 

Items can be picked up, chairs sat on and drawers and cabinets can be opened to reveal secrets about the property’s past. Interactive food tours are also planned for later in the month where visitors can even taste what our predecessors would have eaten. 

Rescued from demolition by the Trust in 1934, over the last 40 years the focus had mainly been on the life and times of merchant Thomas ‘Gledstanes’. He bought the building in the early 17th century, extended it and commissioned its famous Renaissance-style painted ceilings. 

Now though, thanks to years of meticulous historical research led by visitor services managers Dr Kate Stephenson and Anna Brereton (pictured ), the lives of other residents of the property over the centuries are being told too, with three floors of rooms laid out to reflect how they would have lived and worked.

The real-life stories of individual residents and the trading history of the address shows the rise and decline of the address and also reflects the fortunes of the Old Town as a whole, bringing Gladstone’s Land to life in a wholly new way.

Based on the will of wealthy 17th-century merchant John Riddoch, one room shows the recreation of his stockroom with the likes of ginger, sugar, pepper and cinnamon abounding. Another space shows a drapers based on the surviving trade accounts of a late 1700s business trading in silks, laces and printed cottons, including costumes for visitors to try on. 

A whole new floor of Gladstone’s Land is opening for the first time, presenting an early 20th-century boarding house inspired by Mary Wilson, a widow who in 1911 placed a newspaper advertisement offering a room in her apartment as suitable lodgings for ‘two or three respectable men’. 

On the street level, a new coffee shop has been created which is peppered with references to the property’s past. Gladstone’s Land can lay claim to be the oldest continually trading place of commerce in Edinburgh and the coffee shop (an important part of Edinburgh’s culture for centuries) continues that tradition. 

As well as the decoration of the space and ingredients in dishes inspired by the property’s past, the ice cream parlour on the same floor includes a specially created ice cream flavour. Researchers developed elderflower & lemon curd as the property’s first bespoke flavour, using documents related to the first sales of ice cream in Edinburgh in the 1900s and tastes associated with the property’s history.

Self-catering apartments on the upper floor have also been redesigned to create beautiful flats for holiday lets, profits from which will support the Trust’s wider conservation activities. 

General Manager for Edinburgh & East Stuart Maxwell said: “When we closed in February 2020 we expected that we’d be opening the doors to the new Gladstone’s Land in August last year but world events took over. We’re really pleased to reveal what’s been going on behind the hoardings and give people the chance to reconnect with this incredibly special place. 

“Work really started many, many years ago when the team came up with the idea of shifting the focus away from the prosperous merchant who owned the property to the people who actually lived and did business there and who may resonate more so with people today. By poring over documents such as wills, ships’ logs, trade accounts and newspapers we’ve been able to put together an incredibly detailed portrait of the individuals who inhabited the property over the last 500 years. 

“And we’re then presenting it in a way that is quite new for the Trust. Visitors are allowed to touch almost everything in the property and there are surprises at every turn for the curious. As well as the sense of touch, the immersive experience will involve sight, smell and taste too. There’s something there for everyone, from the specialised historian to the first-time museum goer. 

“We know how much people love Gladstone’s Land and we can’t wait for them to reconnect with its impressive history, and explore the new experiences that have been added to bring those centuries to life.”

www.nts.org.uk

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Shop Here This Year!

Edinburgh residents are urged to celebrate what’s on our doorsteps in a festive season campaign that encourages shoppers to support local businesses when looking for the perfect present.

Launched today and extending through 2021,  the ‘Shop Here This Year’ campaign shines a spotlight on 11 neighbourhoods and town centres across the city.  It celebrates the quality independent retailers, eateries, and personal shopping experiences which bring our local high streets to life.

Highlighting unique aspects of each area, the campaign, aligned to the Scotland’s Towns Partnership Shop Local activities, will roll out across the Council’s digital platforms under the hashtag #shopherethisyear.

Businesses and shoppers are urged to get behind the campaign, sharing on their own social channels and supporting the local businesses which have such a vital impact on the city economy, local supply chains and local jobs.

The 11 areas that will be the focus of the campaign include: Leith & Leith Walk, Gorgie & Dalry, Bruntsfield & Morningside, Nicolson & Clerk Street, Tollcross, Royal Mile, Greater Grassmarket, Queensferry, Corstorphine, Stockbridge and Portobello.

For each location, the campaign will use real customer reviews to champion the range of unique experiences and products available across Edinburgh.

To mark the campaign’s launch an ultimate Christmas hamper of Edinburgh goodies, worth around £400, from businesses across the neighbourhoods is up for grabs.

Prizes include a tour and delicious samples from local gin distillers, Harris Tweed face coverings, luxury shortbread, selected fine wine, local jams, chutneys, cheeses, baked goods, festive treats and more.

To explore these fantastic vendors by bike, Just Eat Cycles include an annual pass in this giveaway and Edinburgh Zoo are giving away a VIP pass for the whole family to their Christmas Zoo experience.

For a chance to win, Edinburgh residents are asked to take to social media and share what makes their favourite independent shops special, using the hashtag #shopherethisyear and tagging @Edinburgh or @ThisIsEdinburgh on Instagram. Terms & Conditions apply, please go to Edinburgh.org for more details. 

Councillor Kate Campbell, Convener of the Housing, Homelessness and Fair Work Committee, said: “There are so many amazing independent retail businesses across our city offering a unique and personal experience while contributing much to our local communities, local economies and providing jobs.

“It goes without saying that all sectors have suffered because of the Covid-19 pandemic this year. That’s why, more now than ever, it’s so important that we all support our local businesses.”

Vice Convener Councillor Mandy Watt said: “It’s so important that businesses get behind this campaign so we can all share the collective message that people across Edinburgh should #shopherethisyear – we’re all in this together and its inspiring to see the hard work put in by retailers to keep customers safe while they shop local.

Small Business Champion Councillor Lezley Marion Cameron said: “Edinburgh businesses have invested in, innovated and adapted their operating arrangements to comply with continuing Tier 3 restrictions to keep patrons, customers and staff safe.

“They deserve our thanks and, more importantly, our support – as a Council, and as a city.  With the festive season and #SmallBusinessSaturday2020 (on 5 December) fast approaching, I hope Edinburgh residents and businesses will embrace the #shopherethisyear initiative: by shopping local, by creating, liking and sharing posts on social media and by encouraging families and friends to do so too.”

Beth Edberg, who runs Scottish food emporium Cranachan and Crowdie on the Royal Mile, said: “Businesses across Edinburgh have never needed residents to shop local more than they do now in the run-up to Christmas. That’s why this new Shop Here This Year campaign is so very welcome”.

The campaign, aligned with the #ForeverEdinburgh city-wide partnership initiative, has been funded by Scotland’s Towns Partnership as part of the wider Scotland Loves Local campaign which is designed to encourage shoppers across the country to think local first.

Amazon supports Edinburgh children’s charities

Two Edinburgh children’s charities have received £4,000 in donations from Amazon’s Development Centre in the city. 

Amazon Development Centre Scotland donated £2,000 to Canongate Youth and £2,000 to The Yard. 

The donations were made as part of the ‘Amazon in the Community’ programme, whereby the company supports the communities around its operating locations across the UK. 

Canongate Youth supports children across Edinburgh and the Lothians, offering youth clubs, support services, advice and counselling. Amazon Development Centre Scotland has supported the charity since 2014. 

The Yard is an organisation that creates safe play areas for disabled children and their siblings, giving them the chance to experience creative, adventurous indoor and outdoor play in a well-supported environment. 

The charity plans to use the money to support more disabled children and families with online videos for early years, play ideas and relaxation, and work towards bringing more people back into the playground in line with current guidance. 

Graeme Smith, Managing Director at Amazon Development Centre Scotland, said: “We are pleased to offer these donations to such brilliant charities. We hope the support will help both charities continue their important work with the children of our community.” 

Amazon’s Tich Kent with Anna Robinson (left) partnership manager and Danielle Campbell play team leader. NOTE picture was pre-COVID

Jenny MacDonald, Director of Development at The Yard, added: “We are very grateful for this donation from the Amazon team and for their support of our mission to ensure every child has the right to safe and fun play. We would like to say a big thank you to Amazon for its kind support.” 

Amazon’s Development Centre in Scotland is responsible for innovations used around the world by the company, including machine learning to power Amazon’s smart features like personalised recommendations and intelligent advertising. 

Community donations is one of a number of ways in which Amazon is supporting communities across the UK during COVID-19. 

Amazon is providing disadvantaged students with online STEM courses as well as teaming up with charity partner Magic Breakfast and delivering three quarters of a million healthy breakfasts to families around the UK. 

For more information on how Amazon is supporting the UK during COVID-19, click here.

Henderson’s to close

We have some extremely sad news: it is with a very heavy heart that the Henderson family took the decision earlier this month to close the doors of Hendersons of Holyrood & Hendersons of Hanover after 58 years in trading.

As a family-run business since the beginning, the shop/deli first opened in 1962, driven by Janet Henderson who 30 years earlier had discovered during her travels in Europe about the benefits of an organic and vegetarian diet. She and her husband Mac then brought this to life on their farm with an organic market garden in East Lothian. Mac Henderson lived to the ripe old age of 101.

As Covid 19 took hold in February/March 2020, this had a very detrimental effect on the business in terms of both footfall and revenue. Covid 19 hit us at a hard time, as we were just coming out of the quieter winter months, looking forward to Easter, summer trading and Edinburgh Festival.

The Government’s resistance to close hospitality businesses until late March meant that by this time our restaurant & deli business closed, we had haemorrhaged a serious amount of money leaving us in a very weak position.

The furlough scheme was a life-line with some hope but still came at a cost with 40 employees, plus we still had essential fixed operating costs, insurance, rent, utilities – with very high monthly outgoing costs and no income coming in – the current situation was unsustainable.

We opened the shop/deli for a month, providing a food/vegetable box delivery and click & collect service. Unfortunately, the city centre is bereft of footfall as virtually no passers-by, tourists or office workers, thus it was impossible to continue operating at a loss.

If our location was in a neighbourhood area it might have been a different story and if we had more of a strong online presence or wholesale trade, perhaps we could have pushed through and come out the other side.

Due to the uncertainty of the future of hospitality, lack of guidance from the Government and ongoing restrictions, there was no realistic prospect of us returning to any kind of normality in the foreseeable future.

As a family, this has not been an easy decision and we are absolutely devastated to be in this situation, outwith our control. The three restaurants and deli will not re-open.

Our family has been privileged to play our part in Janet and Mac Henderson’s great adventure that has been so well supported over the years.

It has been a very difficult decision for us and the Henderson family would like to thank our loyal customers, brilliant suppliers and lovely staff over the past 58 years and we will miss being part of what was Edinburgh’s bustling restaurant scene, which we hope will return in the not too distant future.

Green light for Canongate office development

A planning application for the development of high-quality office accommodation by property developer Summix Capital was granted by the city council’s Development Management Sub-Committee on Wednesday.

Located at 179 Canongate, Edinburgh, the proposals will introduce a ‘characterful’ office development and offer much-needed workspace within the heart of the capital’s Old Town.

Edinburgh’s growing popularity as a tourist destination has created a shortfall of office space in the city in recent years. Reinforcing this, research from Savills Estate Agents has shown that in the capital a shortage of quality office stock contributed to city centre take-up falling to 380,000 sq ft in 2019, lower than the preceding two years.

The approved plans will provide easy to access office space and support the growth of office space in the capital.

The building also boasts strong sustainability credentials, including dedicated on-site cycling provision and facilities for greener commuting. Additionally, the site has the potential for a publicly accessible café to animate the existing courtyard to Old Tolbooth Wynd, enhancing occupants and visitors experience of the building.

There will be four floors designed for small and medium businesses with the provision for coworking. Each floor will have 5,000 sq. ft with accessible break out spaces on the top two floors. Coworking spaces provide a more flexible, accessible and affordable option for SME businesses and freelancers with an open environment which cultivates a positive and collaborative working environment.

Incorporating the wider UNESCO World Heritage Site and the A-listed structures of the Canongate Kirk and Canongate Tolbooth, the proposals will retain boundary walls, existing workshop structures and remaining historical artefacts on site.

Architects 3DReid worked on the scheme, and the planning consultants were Turley.

Stuart Black, Development Director at Summix Capital, said: “We’re thrilled our application has been approved. These proposals will redevelop a vital location in the heart of the capital and help to tackle Edinburgh’s shortage of available office space provision.

“As a coworking space, our development will offer an innovative and competitive solution while ensuring its green credentials are in line with the City of Edinburgh Council standards.

“The plans represent the conclusion of a collaborative discussion about how best to make this site work. Summix Capital consulted widely with stakeholders and the community to ensure this site represented the kind of forwarded momentum the city-centre needs.

“We welcome today’s vote, and Summix Capital is thrilled to offer a new lease of life to the Canongate.”

Seedy Hotel?

Edinburgh hotel swaps single-use plastics for Scottish wildflowers

THE LARGEST independent hotel in Edinburgh has removed single-use plastic toiletries from their bedrooms, instead offering guests the gift of Scotland’s natural beauty.

Guests at Ten Hill Place Hotel are being encouraged to take home their free packet of Scottish wildflower seeds, available in every bedroom, to plant this spring.

The decision is the latest in the four-star hotel’s series of sustainable changes which have included removing plastic water bottles and introducing recycling waste management on every floor.

The hotel is run by Surgeons Quarter, the commercial arm of the Royal College of Surgeons of Edinburgh (RSCEd). All profits made by the hotel and Surgeons Quarter’s six other venues are put towards the College’s charitable aims of improving patient outcome and advancing surgical standards across the world.

Scott Mitchell, Managing Director of Surgeons Quarter, said: “It’s really important to us that we make decisions which positively impact the environment as well as our guests.

“As part of our feedback, we ask guests for suggestions on how we can become more environmentally-friendly – we’ve made some small but powerful changes over the past few months as a result.

“After taking the decision to remove single-use toiletries and plastic bottles of water from our 129 rooms, we wanted to give something back to our guests – what better to give guests than a reminder of Scotland to bring home with them?”

Surgeons Quarter partnered with UK company Seed Promotions to create a customised selection of Scottish wildflower seeds, which include trefoil birdsfoot, poppy and ox-eye daisy seeds.

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Claire Sellars at Seed Promotions said: “The team at Surgeons Quarter is really ahead of the curve when it comes to creative ways to be more sustainable.

“Scotland is home to around 1,600 native flowering plants which help to support wildlife across the country. It’s really brilliant to see Surgeons Quarter supporting Scotland’s natural wildlife in this way.”

The hotel, located in Edinburgh’s Old Town, has been recognised with a Gold Green Tourism Award which promotes sustainable tourism worldwide.

Ten Hill Place changes its menus with the seasons to make the most of Scotland’s natural larder, sourcing as much local produce as possible.

The hotel has also taken the decision to implement low flow showers and chemical free cleaning systems, and offers guests the option of not changing their towels and bedding daily to save water. A selection of toiletries will remain available at the reception of Ten Hill Place for guest use.

Surgeons Quarter promotes, sells and manages all commercial activities held within the RCSEd campus. All profits support the charitable aims of the College which are education, assessment and advancement in surgical standards worldwide.

Police seek couple following Carrubbers Close assault

Police are appealing for witnesses following an assault in Carrubbers Close off the Royal Mile. The incident happened around 12.00am last Saturday (22 February), when a 28 year old man suffered significant facial injuries which required hospital treatment.

Officers are keen to speak to a man and woman who may be able to assist with enquiries.

The man described as being 25-35 years old, of slim build, with short curly hair wearing black clothing.

The woman is described as being 25-35 years old, of slim build, long dark hair wearing a hooded jacket and in possession of a black hand bag.

Constable Jonathan Goldring, of Gayfield Square Police Station, said: ‘There were a number of people around the area when this incident happened and we are appealing for them to get in touch if they saw what happened.

‘As part of our enquiries we are reviewing CCTV footage in the area and would ask anyone with private or business systems to check their footage for description of the suspects above’.

Those with information should contact Police Scotland on 101, quoting incident number 0802 of 22 February 2020, or make a call anonymously to the charity Crimestoppers on 0800 555 111.