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Consultation launched to address concerns about repayment agents

New measures to stop rip-off agents taking advantage of people and pocketing their tax repayments have been proposed by HM Revenue and Customs (HMRC).

HMRC has launched a 12-week consultation “Raising standards in tax advice: Protecting customers claiming tax repayments” to consider ways to better protect taxpayers from Repayment Agents who make routine tax claims on people’s behalf but can take up to half, or even more, of the payment.

Taxpayers can use Repayment Agents to make claims for repayments of tax, and many are happy with the service they receive. On the other hand, many taxpayers have complained that the scale of the charges are unclear or even hidden, while questions have been raised about how some agents secure agreements from customers.

The consultation proposes various ways to better protect the public from unscrupulous practices and ensure they receive the money they are entitled to, while also asking various questions to better understand the problem.

This includes seeking views on:

restricting the use of assignments, where contracts legally transfer the right to a repayment from a taxpayer to an agent
introducing measures designed to ensure taxpayers see material information about a repayment agent’s service before entering into a contractual agreement
requiring repayment agents to register with HMRC

HMRC is aware of a number of specific concerns with the industry including excessive amounts of commission charged for routine tax repayments. However, taxpayers can make a claim directly through HMRC’s free online service on GOV.UK and keep 100% of the repayment themselves.

There is also strong evidence that many taxpayers do not understand the terms they are signing up to and feel misled, some even believing they are dealing with HMRC directly rather than a third party.

Other concerns include the submission of high volume or speculative claims where no repayment is due, resulting in delays to genuine claims, as well as the use of assignments which means the repayment goes to the Repayment Agent instead of the taxpayer.

Jonathan Athow, HMRC’s Director General for Customer Strategy and Tax Design, said: “We want to make sure taxpayers receive their full tax claims – putting 100% of the money they are due into their pockets – and not be taken in by the unscrupulous practices of some Repayment Agents.

“The ‘Raising standards in tax advice’ consultation aims to seek views so we can better understand and address the issues to help raise standards in the tax advice market. We’re urging anyone affected to respond to the consultation and share their experiences.”

HMRC is interested in hearing the views of all tax agents, particularly those who specialise in helping taxpayers claim repayments; taxpayers who have claimed or considered claiming tax refunds through repayment agents; those who have seen adverts from repayment agents; charitable organisations; consumer groups; and accountancy professional bodies.

The consultation is now open and will run until 14 September 2022.

HMRC is also reminding taxpayers that they remain responsible for their own tax. If they do appoint an agent, they should take care to ensure they are aware of fees and the terms and conditions of service, and not to share their HMRC login details with them.

HMRC has published standards for agents and will take action against agents who breach them.

Caring is sharing opinions at Edinburgh residential home

A luxury Edinburgh care home has enhanced its bespoke five-star care with the resumption of monthly resident meetings after Covid restrictions were lifted.

Residents at Cramond Residence will have the chance to engage in active, regular discussions about their experience in the home and to provide open and honest feedback.

The meetings were halted at the outset of the coronavirus pandemic but care home management believe the facility is an important aspect in promoting independent lifestyles and ensuring residents are mentally fulfilled.

Cramond Residence staff will be able to respond to any question on the running of home – from daily food menus and programmes of activities to the general service – all aimed at promoting community inclusivity.

The monthly meetings have been designed to give residents a key role in their own health and wellbeing and aligns with Cramond Residence’s ethos of ensuring residents continue to live interesting and fulfilling lives, doing things they want to do on their own terms.

Managing Director at Cramond Residence, Graeme Kelly said: “We are delighted to be adding the resident monthly meetings back into our already jam-packed schedule at the care home.

“It will provide our residents with the perfect opportunity to raise any queries so that we can continue improving and adapting, and above all, continue putting the needs of the residents at the heart of what we do.

“Cramond Residence provides an array of activities and specialised, tailored programmes and receiving feedback is an important way of confirming that we are meeting the needs of our residents and maintaining our status as a high-quality care home, providing the best possible care.”

Included in the home’s current offering for residents and curated by its dedicated lifestyle team are bespoke physiotherapy sessions provided by boutique experts, as well as specialist dementia care delivered in an environment that combines luxury hotel living with the reassuring feeling of being in your own home.

Graeme continued: “The resident meetings are optional however, we fully encourage all of our occupants to attend in order to get the best outcomes. We are really looking forward to adding this highly worthwhile service back into our programme of events and will welcome any feedback that we receive.”

Located in Cramond, the care home was launched in 2018 to offer uncompromising nurse-led care, as well as respite and dementia specialist services, and provides small-group living for up to 74 residents in nine luxuriously-appointed homes.

In addition to deluxe accommodation, residents are provided with freshly prepared nutritious meals, best-of-class facilities and a wide range of entertainment. The medication and care provided is based on a detailed personal care plan, which is continually assessed and revised by health care professionals and other experts to ensure that the best possible care is being delivered.

Facilities provided include a cinema and function room, a dedicated games room and also a sensory experience which offers therapeutic activities for those with dementia.

Cramond Residence offer tours of their quality accommodation and facilities, allowing potential residents and loved ones to see the residence for themselves, meet the team and discuss requirements.

To find out more, call 0131 341 4037 or visit https://cramondresidence.co.uk/

Poverty Alliance: Action needed NOW to lift children out of poverty

We have to make sure that @scotgov‘s plan to end #ChildPoverty – ‘Bright Start, Bright Futures’ – is right.

This important report from our friends at @jrf_uk and @SaveChildrenSCO shows that – despite very welcome action – there is a lot to do:

stc-009_stc-jrf_poverty_report_10-1 Download

Union Chancel Choir Concert at Canongate Kirk

Union Chancel Choir

Union United Methodist Church was established in 1857. For over 160 years it has been a hub for Christ-centered ministry in the Irmo, SC area.

Union is well-known in the community for its loving and welcoming congregation, outstanding facilities, many ministries, and excellent music. The Music and Worship Arts Ministry of Union UMC consists of the Chancel Choir, Unity Choir, Youth Choir, two Children’s Choirs, the Union Brass, Mary Bonnett Chancel Chimers (handbells), Leaps of Faith (liturgical dance, three ensembles, all ages), Orchestra (special events), and the ElevenTen Praise Band.

As the primary musical ensemble for “traditional” worship at Union, the Chancel Choir performs a weekly anthem and leads musical worship for the 9:00am Sunday Worship Service.

The Choir frequently collaborates with other Union ensembles for special performances incorporating soloists, liturgical dance and additional instrumentation.

Once a quarter, the Chancel Choir becomes the Unity Choir, inviting people of all ages to come experience singing with the group. In addition to weekly worship responsibilities, the various ensembles of the Ministry collaborate to produce two to three major worship events and/or concerts every year.

The Union Chancel Choir has performed on tour in Austria and Hungary with Dr. Larry Wyatt and the University of South Carolina Concert Choir (2006). They have also performed in massed choirs conducted by Dr. Alicia Walker at Carnegie Hall (World Premiere performance of World Without End by Daniel Elder, 2015) and David Geffen Hall at Lincoln Center (Mass in Blue by Will Todd, 2019). The Chancel Choir is thrilled to be going on tour to England and Scotland this summer (2022).

Donald Kirkindoll

Donald Kirkindoll, Director of Music Ministries at Union United Methodist Church in Irmo, South Carolina, earned the Bachelor of Music degree in Vocal Performance from Centenary College of Louisiana, and the Master of Music degree in Conducting from the University of South Carolina, where he was a student of Dr. Larry Wyatt.

An experienced vocalist, Kirkindoll has performed at the White House, Carnegie Hall, and Lincoln Center, as well as concerts in Germany, France, Netherlands, Luxembourg, Bulgaria, South Africa, and throughout the southeastern U.S.A., including two performances of Star Wars in Concert with the Royal Philharmonic Orchestra and Anthony Daniels, and the World Premiere performance of Lux: The Dawn from On High by Dan Forrest with the Greenville Chorale and the Greenville Symphony Orchestra.

He performed as a baritone and soloist for the Greenville Chorale and the professional Herring Chamber Ensemble from 2014 through 2018 under the direction of Dr. Bingham Vick, Jr.

Kirkindoll has directed choirs of all ages in churches, schools, and community organizations for the last twenty-five years. He has served as the Director of Music Ministries at Union UMC in Irmo, SC, Advent UMC in Simpsonville, SC, and Ashland UMC in Columbia, SC. Previously, he served as the Choral Director at Blythewood High School and the Vocal Director of the Tri-District Arts Consortium.

Choirs under his direction have performed at Walt Disney World (solo concert at Epcot, 2011), Carnegie Hall (World Premiere performance of The Peacemakers by Karl Jenkins, 2012) and David Geffen Hall at Lincoln Center (Mass in Blue by Will Todd, 2019).

The Music Ministry of Union UMC continues to thrive and grow under Kirkindoll’s direction. In the summer of 2022, the Union Choir will perform on tour at Wesley’s Chapel (London, England), Canterbury Cathedral (Canterbury, England), St. Helen’s Church – Stonegate (York, England), and Canongate Kirk (Edinburgh, Scotland).

He lives in Chapin, SC with his wife and best friend, Kriss, and their daughter, Nat.

Clifford Leaman

Critics have hailed Clifford Leaman as “an artist of the first order…intuitive, exciting, and enthralling.” (Paul Wagner, The Saxophone Journal) Leaman reveals himself to be {an} artist of technical brilliance and emotional commitment.” “The range of colors is impressive…” (Jack Sullivan, American Record Guide)

Associate Dean, Director of Graduate Studies, and Professor of Saxophone at the University of South Carolina, Leaman is in great demand as a soloist and clinician and has performed and taught throughout the United States, Canada, Italy, Spain, France, Slovenia, Croatia, Sweden, Australia, Thailand, Taiwan, and China.

Leaman has recorded four compact discs with piano, and two discs with percussionist Scott Herring as the RoseWind Duo. In addition to his work with piano and marimba, Leaman has performed as a concerto soloist with numerous Wind Ensembles and Orchestras and has recorded concerti by Brant, Bassett, and Dahl.

He has given masterclasses at major schools of music and conservatories across the globe, including the Northwestern, Eastman, Michigan, North Texas, Florida State, Paris, Boulogne-Billancourt, Strasbourg, Aragón, Escola Catalunya, Beijing Central, Shanghai, and the Sichuan Conservatories, among many others.

An avid supporter of contemporary music, Leaman has commissioned and given the world premiere performances of over 35 works, including concerti by William Bolcom, Leslie Bassett, Frank Ticheli, Stacy Garrop, and Michael Colgrass. Leaman is an artist-clinician for D’Addario and the Conn-Selmer Company, Inc. and performs exclusively on Selmer saxophones and D’Addario Reserve reeds.

Dobbies’ Little Seedlings Club goes green this summer

Free sustainable workshops in Edinburgh store

Dobbies, the UK’s leading garden centre, is set to host a series of workshops this summer in Edinburgh for its Little Seedlings Club. Magnificent Microgreens will take place on Sunday 3 July, and back for 2022 is Dobbies’ Summer Holiday Club sessions, perfect for keeping the little ones busy during the school break.

Dobbies’ Little Seedlings Club is a free children’s gardening club for children aged 4-10 in Edinburgh which explores the exciting ways children can connect to plants, wildlife and the environment, nurturing their minds with fun-filled activities.

The Magnificent Microgreens workshop will take a deep dive into the science behind the nutritious leafy greens, showcasing all the health benefits of eating these superfoods and how attendees can easily grow their own at home no matter the space by making their very own windowsill planter to take home and grow.

The not your average garden centre will also be demonstrating all the ways in which chefs use microgreens in the kitchen to help encourage kids to eat their greens.

Dobbies’ Summer Holiday Club sessions in Edinburgh will take place on 26 and 27 July between 11-12 am. These interactive workshops will explore how children can create their very own summer sanctuary in the garden for plants and wildlife to flourish.

Here attendees will take a closer look at the insects, birds and animals that call the garden home during the summer months, making bug hotels, learning interesting animal facts, and finding out all the ways we can make our garden into a wildlife haven.

Dobbies’ Partnership and Events Manager, Sarah Murray, explained: “Summer holidays are a great chance for the little ones to harvest a new passion for gardening, enjoy time with kids of a similar age and learn something new.

“Our free Little Seedlings workshops are open to all, and this summer we’re showing our young gardeners that anything is possible in their green space if they have the right knowledge and tools.”

Advance booking is required for the free events to secure your space. For more information about how children can get involved in these workshops at Dobbies’ Edinburgh store, visit the following links.

Magnificent Microgreens: https://events.dobbies.com/event-detail/?e=4209&v=0&r=v.

Summer Holiday Club: https://events.dobbies.com/event-detail/?e=4210&v=0&r=v.

Thousands affected by NHS Lothian hearing service scandal

LAWYERS WARN OF MORE VICTIMS IN NHS LOTHIAN AUDIOLOGY CASE

Lawyers supporting victims of the NHS Lothian hearing service scandal have warned that the number of children affected could be far greater than those identified in the independent report.

An audit of the health board’s audiology services found significant concerns in 155 of the 1007 patients treated between 2009 and 2018, which led to some children being identified with hearing loss years later than when first tested.

However, it has now emerged that THOUSANDS of children could be affected as lawyers highlight the 1,007 patients analysed in the audit was just a “sample” of those tested during the 9-year period.

Grace Smith, Associate at global law firm PGMBM, who are supporting parents affected by the scandal, said: “Whilst the audit highlighted those 155 children who were significantly affected by the failures at NHS Lothian, it is clear that the real number of families affected is much higher.

“The audit was performed on a sample of just over 1000 patients that were treated at NHS Lothian between 2009 and 2018. Within that 9-year period there were far more children through the doors of the Paediatric Audiology Service. The patient case load for this time frame was 22,900.

“The audit found concerns with 88% of the records within the sample. If that same percentage is applied to the full patient caseload across that time period, then the number of families affected by the report, delays and misdiagnosis could run into five figures. We know that there are children who were not included in the audit sample who have been affected by the failings highlighted in the audit report. ”

PGMBM are representing a parent whose child was not included in the audit sample – but experienced significant and serious delays in diagnosis.

Grace added:. “One of the families we are representing was seen by NHS Lothian’s Audiology Service several times from 2019 after their child failed a hearing test at birth.

“Despite repeatedly raising concerns about their child’s hearing, they were dismissed again and again and told that their child’s hearing was normal. However, at almost three years old, an external second opinion diagnosed their child with severe hearing loss. This significant delay in diagnoses happened at a key developmental stage for their child.

“There are clearly more people affected than were reviewed in the audit sample. We would appeal to anyone worried to get in touch with either NHS Lothian or ourselves and we can look at ways to support you.”

The British Academy of Audiology report found systemic failings which led to babies and children undiagnosed or experiencing significant delays in diagnosis and treatment.

It was found that there were a series of serious issues particularly within the under-five age group of the Paediatric Audiology service. The root causes of these failures were found to be a lack of scientific leadership, knowledge, reflection and enquiry in the presence of a lack of routine and robust quality assurance process.

The report found that staff were not following professional standards, training was almost exclusively in-house and insufficient, testing was not carried out correctly and there was no evidence of consistent management protocol or structure for children after results of tests. As such children who presented with similar test results and histories were being managed in different and contrasting ways. It also found that parents concerns were often dismissed.

NHS Lothian apologised following the report which was published last December.

Anyone who thinks they might be affected by the issues identified in the audit and would like more information can speak to PGMBM lawyers at:

www.nhslothianclaimlawyers.com

PGMBM is a partnership between British, American, and Brazilian lawyers passionate about championing justice for the victims of wrongdoing or harm.

The firm has recently opened it’s Scottish office in Edinburgh, with Partner Alison Webb at the helm.

The case is among the first of many that the Scottish entity is taking on in an emerging market for group litigation in Scotland.

Muirhouse & Salvesen Community Council meets tonight

Muirhouse & Salvesen Community Council meeting

Thursday 23rd June 7:00 pm @ Muirhouse Millennium Centre

Come along and meet the new elected councillors and have your say on what you would like to see happen in your area.

For further information email lisamurray90@hotmail.com

Young people urged to apply for Job Start Payment

Extra money for unemployed young people who are starting work

Eligible 16-24 year olds who are already receiving certain other benefits or tax credits are being encouraged to apply for Job Start Payment – a one-off payment worth £267.65, or £428.25 if the applicant has children.

Job Start Payment helps young people with the costs of starting a job after a period of being unemployed. The payment can help with the costs of travel, work clothes or childcare.

Speaking at Start Scotland, which delivers an employability programme supporting young people in Edinburgh, Minister for Social Security Ben Macpherson said: “Our Job Start Payment provides financial support for eligible young people who are starting a new job.

“We have provided this payment since summer 2020 and want to see even more people making use of it, particularly given the current cost of living pressures.

“The payment is designed to support young people with the costs of starting a job by relieving financial pressures, as they wait for their first pay cheque.

“We are also helping young people to access education and employment by providing free bus travel to all under 22 year olds. This will help young people travel sustainably, while cutting commuting costs for people starting a new job – meaning that young people can use their Job Start Payment to pay for other costs.

“I would encourage anyone who thinks they may be eligible to find out more from Social Security Scotland and apply for this benefit, which is only available in Scotland.”

Job Start Payment is available to eligible young people who have been offered a job after being out of work for at least six months to the day they were offered the job and are in receipt of a qualifying benefit.

Care leavers can apply for a further year, up to the day before their 26^th birthday, and only need to be out of work and in receipt of a qualifying benefit on the day of their job offer.

Young people can find pre-application advice for Job Start Payment, which includes eligibility and award amounts, and apply at the mygov.scot website.

UK Bill of Rights condemned

‘Freedom of speech and the views of elected lawmakers will be given greater weight in law’ under a Bill of Rights introduced to the Westminster Parliament yesterday. The Bill has been condemned by the Scottish Government, who say the proposals are ‘shocking and unnecessary’.

Freedom of speech to be given greater weight in law
New permission stage in court to prevent trivial legal claims wasting taxpayers’ money
Allows future laws to make it harder for foreign criminals to frustrate deportation process

The Bill will ensure courts cannot interpret laws in ways that were never intended by Parliament and will empower people to express their views freely.

At the same time, it will help prevent trivial human rights claims from wasting judges’ time and taxpayer money. A permission stage in court will be introduced requiring people to show they have suffered a significant disadvantage before their claim can go ahead.

The Bill will also reinforce in law the principle that responsibilities to society are as important as personal rights. It will do this by ensuring courts consider a claimant’s relevant conduct, like a prisoner’s violent or criminal behaviour, when awarding damages.

The Bill will make clear that the UK Supreme Court is the ultimate judicial decision-maker on human rights issues and that the case law of the European Court of Human Rights does not always need to be followed by UK courts.

Deputy Prime Minister, Lord Chancellor and Secretary of State for Justice, Dominic Raab said: “The Bill of Rights will strengthen our UK tradition of freedom whilst injecting a healthy dose of common sense into the system.

“These reforms will reinforce freedom of speech, enable us to deport more foreign offenders and better protect the public from dangerous criminals.”

The Bill of Rights will make it easier to deport foreign criminals by allowing future laws to restrict the circumstances in which their right to family life would trump public safety and the need to remove them.

It will mean that under future immigration laws, to evade removal a foreign criminal would have to prove that a child or dependent would come to overwhelming, unavoidable harm if they were deported.

As a result, any new laws will curb the abuse of the system that has seen those convicted of hurting their own partners and children evade removal by claiming it would breach their right to family life in the UK.

The Bill of Rights will also:

Boost freedom of the press and freedom of expression by introducing a stronger test for courts to consider before they can order journalists to disclose their sources.
Prevent courts from placing new costly obligations on public authorities to actively protect someone’s human rights and limit the circumstances in which current obligations apply, for example, police forces having to notify gang members of threats towards them from other gangs.
Insulate the Government’s plans to increase the use of prison Separation Centres against legal challenge from extremist offenders claiming ‘a right to socialise’.
Recognise that trial by jury is a fundamental component of fair trials in the UK.
Prevent human rights from being used as a way to bring claims on overseas military operations once alternative options are provided by upcoming legislation.
Confirm that interim measures from the European Court of Human Rights under Rule 39, such as the one issued last week which prevented the removal flight to Rwanda, are not binding on UK courts.

This will be achieved while retaining the UK’s fundamental commitment to the European Convention on Human Rights.

UK BILL OF RIGHTS CONDEMNED

Call for Scottish Parliament to be consulted

Proposals to repeal the Human Rights Act are a “shocking and unnecessary” attempt to remove safeguards afforded to every member of society, Equalities Minister Christina McKelvie has said.

Putting on record the Scottish Government’s unequivocal opposition to the UK Government’s Bill of Rights, published today, Ms McKelvie stressed that the Scottish Parliament would have to agree to any changes affecting the devolution settlement.

Ms McKelvie said: “This shocking and unnecessary legislation seeks to put UK Ministers above some of the most fundamental checks and balances that underpin our democracy.

“The fact remains that we do not need a new Bill of Rights. The Human Rights Act is one of the most important laws passed by the UK Parliament. For more than 20 years it has delivered fairness and justice – protecting our rights to privacy and liberty, freedom of expression and peaceful protest. It has prevented discrimination, inhumanity and the abuse of power.

“The UK Government’s Rwanda policy has been challenged in the European Court of Human Rights. This legislation appears to be part of its response – an attempt to remove safeguards protecting every member of our society.

“As a founding signatory of the European Convention on Human Rights, the UK Government should be championing international human rights standards and the rule of law. Instead its Ministers appear intent on damaging the UK’s global reputation.

“I would urge them to stop this act of vandalism which will have an impact on public bodies that must adhere to it. The UK Government must also remain fully committed to the European Convention on Human Rights and to membership of the Council of Europe.

“The Human Rights Act is built into the heart of the devolution settlement, and any legislation that breaches the Act has no force in law. Let me make clear that it would therefore be wholly unacceptable to make changes affecting Scotland without the explicit agreement of the Scottish Parliament.

“I am proud that the Scottish Government is treading a different path, showing human rights leadership by protecting and enhancing our rights and freedoms, with plans for future Scottish legislation to extend devolved human rights safeguards even further.”

In March the Scottish and Welsh Governments issued a joint statement on Human Rights Act reform.

Last year’s Independent Human Rights Act Review, set up by the UK Government, concluded that there was no case for radical changes to the Act.

Rebrand for Edinburgh First

The University of Edinburgh’s first-class hospitality and events portfolio, previously known as Edinburgh First, has ‘transitioned to a new identity closely aligned to the strong, globally recognised University brand’.

The rebrand includes the relaunch of the brand’s enviable accommodation offering. The new Hospitality and Events Collection now includes The Scott Hotel, a boutique hotel with 36 stunning suites and spacious bedrooms, perfectly positioned to appeal to those business and leisure travellers who are looking for a five star luxury experience.

The hotels rebrand also includes KM Hotel & Apartments in Edinburgh’s old town, a mix of stylish, modern bedrooms and apartments and, finally, The Scholar Hotel, located in the beautiful grounds of the Pollock estate. This hotel now has a contemporary bar and restaurant, as well as rooms that have been designed to ensure maximum comfort and the best possible night’s sleep.

The conference and events portfolio has always been a core part of The University of Edinburgh’s Hospitality and Events Collection, and the rebrand will further strengthen this connection to the University.

The University’s conference venues have always helped to attract global conferences and events with large delegate cohorts to the City of Edinburgh, and the team will work closely with academics and researchers to ensure that this grows even further.

The rebrand represents the growth of the University of Edinburgh’s commercial arm and further positions The University of Edinburgh Hospitality and Events Collection as a major player in the hospitality and business tourism industry.

Carina Svensen, Director, Accommodation, Catering and Events at The University of Edinburgh said: “The rebrand has been years in the making and our expert team has spent a lot of time analysing the market and exploring changing customer demands. Our transition has been expertly executed at every level to reflect the new hospitality, conference, and events landscape.

“We’re looking forward to welcoming guests old and new into our hotels, apartments, and unique event spaces.”

For more information, please visit: www.uoecollection.com