Letters: Dogs Trust thanks loyal supporters during Coronavirus outbreak

Dear Editor,

As the UK’s largest dog welfare charity, Dogs Trust is so lucky to have the support of all of our dog loving friends. We want to say how thankful we are to each and every supporter all year round, but especially with the recent events and the uncertain circumstances we all find ourselves in.

Dogs Trust West Calder has been inundated with offers to foster our dogs, to drop off donations and even offers of cakes and chocolates for our hard-working staff who continue to show up for the dogs who need them in these difficult times.

We appreciate these kind gestures and although for the moment we can’t accept them due to the need to limit social interactions, please be assured, your support is very much at the forefront of our minds.

The staff at the centre will continue to care for the dogs, give them all the love, attention and training they need, while also making sure they’re working at a safe distance from each other.

It will certainly be quieter without visits from the dog loving public, but we promise we will open our doors again as soon as we can and are looking into ways we can do this as a matter of urgency.

We are coping well at the moment, but know it is likely that there may be an increase in demand for our services in the coming weeks.

Although we are unsure how long our centre will be closed for, if anyone does want to support our work caring for dogs in the current crisis, please go to our website and help with a donation; it would make a big difference.

Susan Tonner,

Rehoming Centre Manager at Dogs Trust West Calder

Support for GP Practices

Additional funding of £15 million will be provided to GP practices to help them cope with extra pressures arising from coronavirus (COVID-19).

Around a third of the funding is intended to allow practices to remain open on Good Friday and Easter Monday if it is safe to do so – helping to alleviate pressures on out-of-hours services.

The remainder will help to cover costs of equipment, additional non-clinical staff, GP partners and locum cover for sickness leave.

Health Secretary Jeane Freeman said: “I want to thank all GP practice staff for their incredible hard work throughout this pandemic. They are doing an invaluable job to keep crucial primary care services going in very challenging circumstances.

“Given the unprecedented situation we are in, I have taken the unusual step of asking GP practices to remain open on Good Friday and Easter Monday – but only if it is safe to do so. This will help to alleviate some pressure from out-of-hours services.

“Working with the Scottish GP Committee of BMA Scotland we have agreed a package of additional funding for GP practices to help them meet some of the costs of responding to COVID-19. Part of this will help to cover the cost of remaining open on Good Friday and Easter Monday and the remainder will help to meet other costs being faced by practices during this difficult time.”

Chair of the BMA’s Scottish GP Committee Dr Andrew Buist said: “This is an unprecedented time for all of us, and asking GPs to keep their practices open over public holidays is not a request we have taken lightly.

“Practices and out of hours services are working under more pressure than ever during this pandemic and I know GPs across Scotland are willing to put in the extra work required to help the NHS fight this virus.

“Our NHS is changing, and at the forefront of that change is the primary care response. General practice is part of that protective ring around the hospital system that will help us all cope with the surge in demand we are expecting.

“I am extremely proud of how quickly GPs have responded to this challenge with flexibility and ingenuity. There is a huge amount of work being put in from the Scottish Government and across the system and now is the time for us to pull together, for clear thinking and strong leadership.”

Foundation Scotland launches community support fund

Foundation Scotland has established a new Community Response, Recovery & Resilience Fund to support local charities and grassroots organisations across Scotland. The fund will help them respond to the outbreak of the coronavirus pandemic and recover from its impact and is already providing grants.

Launched by the Duke of Cambridge, the National Emergencies Trust is a UK-wide fundraising appeal initiated which will distribute money through the network of community foundations across the UK.

‘Response’ is about providing emergency funding for local charities and grassroots organisations currently supporting some of Scotland’s most affected and vulnerable people and over 30 grants have reached communities in Scotland today. This includes funding to:

Support for the Senior Centre in Castlemilk to provide soups, meals and snacks to over 400 elderly people and ensure they remain connected via phone calls and essential health awareness updates
Enable the Rock Trust in Edinburgh working with young people moving on from homelessness to provide essential food, toiletry packages and mobile phone cards – ensuring vulnerable young people remain connected
Equip volunteers at the South Islay Development Trust with essential safety equipment so they can safely continue to distribute hot meals for their vulnerable community members on their island
Support Glasgow the Caring City to scale-up their successful Soap Aid campaign – coordinating with food delivery charities to ensure free hygiene packs reach as many people as possible
Help Wellbeing Works in Dundee – who support community members facing mental health challenges – to supplement their phone support with advice and discussion materials – encouraging good health
Equip the Concrete Garden in Possilpark for indoor play and activity packs – treasure hunts, exercising, crafts, storytelling, drawing and board games – plus grow your own window ledge kits – creative and educational for all

Chief Executive of Foundation Scotland, Giles Ruck, said: “In this time of national crisis, it is critical to get funds quickly to where its needed. The Response Fund is open and up and running.

“I’m pleased to see word is spreading fast and community charities are getting in touch – we had about 100 new applications over the weekend. We can provide immediate funding of between £1,000 and £5,000. We aim to turn around funding applications swiftly, and to keep our application process straightforward.”

Lord Dannatt, chair of the National Emergencies Trust, said: “We are delighted that there is growing support for the Trust and that we have been able to start getting money out to organisations who can help people within a week of launching – but we need much more.

“That’s why we are calling on everyone, even at this unsettling time to dig deep and make a contribution. That generosity will ensure that we get through this unprecedented time with our most vulnerable communities cared for and supported.”

https://www.foundationscotland.org.uk/programmes/the-national-emergencies-trust-(net)/

March sees sharp fall in Scottish business confidence

Bank of Scotland’s Business Barometer for March 2020 shows:

Overall confidence for firms in Scotland fell 22 points in the past month to -7%
Firms’ confidence in their own business prospects was -4%, compared with 14% in February
Research undertaken between 2^nd and 16^th March shows a sharper fall in confidence nationally during second week of the survey at -3%, among the lowest figures seen since the financial crisis

Business confidence in Scotland fell 22 points during March to -7%, according to the latest Business Barometer from Bank of Scotland Commercial Banking.

The research, taken between the 2^nd and 16^th March, showed that companies in the region had lower confidence in their business prospects at -4%. When taken alongside their views of the economy overall, this gives an overall confidence of -7%.

Across the UK, overall business confidence fell by 17 percentage points to 6% in March, the lowest level since October 2019.

However, the report showed that nationally, for the second week of the survey, a much sharper fall in overall confidence was recorded at -3%. It matches the lowest dip seen by the barometer since December 2011 and is otherwise the lowest dip since March 2009 during the global financial crisis.

Responding specifically to the impact of the Coronavirus, 66% of Scotland businesses stated that they had already been affected or expected to be impacted, ahead of Boris Johnson’s initial call for the public to stay at home on March 16^th. The data illustrates the impact that the outbreak was having on business confidence before many initiatives launched by the Government to help combat the virus were announced.

The Business Barometer questions 1,200 businesses monthly and provides early signals about UK economic trends both regionally and nationwide.

Fraser Sime, regional director for Scotland at Bank of Scotland, said: “It’s impossible to accurately predict how COVID-19 will impact the Scottish economy, so it’s not surprising to see the confidence of Scottish businesses taking a dip as the pandemic evolves.

“The First Minister has called for a partnership to get through this period where the public sector, trade unions, businesses and third sector organisations work together to support Scotland’s workforce. We’re also working by the side of businesses and the government to help firms adapt and adjust as we navigate through this unprecedented period.

“At Bank of Scotland, we’ve committed to lend up to £18bn to businesses this year and have set aside £2bn of arrangement fee free finance to help those directly impacted by COVID-19. From tourism and hospitality to manufacturing, this support is available now. And we will continue to guide and help businesses across all sectors through any interruptions they may face.”

Businesses in the North East had the highest confidence at 23%, ahead of the South West at 16%, and London at 12%.

Those in the South East were the least confident, with an overall confidence of -10%, 16 points below the national average.

Sector overview

In March, overall business confidence fell across all four sectors surveyed. Confidence in the retail sector saw the sharpest decline, falling 21 percentage points to 9%. The manufacturing sector also saw a big decline from 31% to 11%, services was down 18 points to 1%, while the construction sector fell by 15 points to 14%.

Paul Gordon, Managing Director for SME and Mid Corporates, Lloyds Bank Commercial Banking, said: “There is now little doubt that businesses across the board are feeling the impact of COVID-19.

“Many businesses have already had to pause their work and others are trying to adapt to new ways of working.

While all sectors have displayed a real dip in confidence, it is important that businesses take the support that is available to them to help them through this unprecedented and uncertain time. We remain committed to supporting our customers in the weeks and months ahead in any way we can.”

Hann-Ju Ho, Senior Economist, Lloyds Bank Commercial Banking, said: “The results in March demonstrate the impact of the shutdown of large swathes of the economy to combat the pandemic even in advance of the Government’s stringent measures announced in recent days.

“Sentiment has returned to historic low levels after improving in recent months. We will continue to monitor what businesses are telling us, and hope that they can take steps to minimise the impact of current economic downturn.”

Edinburgh Napier University commended

The UK’s independent higher education quality body has commended Edinburgh Napier University for a range of good practice, including its ‘strategic approach to widening participation and direct entry’ and its ‘support for developing students’ skills in employability, enterprise and entrepreneurship’.

The Quality Assurance Agency for Higher Education (QAA) appointed a team of five independent experts to review the University in October and December last year.

In particular, the team commended the University in seven areas:

Its strategic approach to widening participation
Its support for developing students’ skills in employability, enterprise and entrepreneurship;
Its approach to monitoring postgraduate student academic progress
The systematic enhancement of leadership in learning, teaching and research;
Its clear partnership working between academic and professional services staff;
The effective development available for academic and support services staff; and
The developing institutional approach to the use of data.

Professor Alyson Tobin, Vice Principal of Learning and Teaching, Edinburgh Napier University, said: “I am delighted that Edinburgh Napier University has been commended for our approach to widening access and for the support we give to our students to develop their employability skills.

“The report also highlights the opportunities our students have to engage in entrepreneurial and professional development opportunities to enable them to be successful in their future careers.”

QAA’s report also makes a number of recommendations, asking Edinburgh Napier University to:

Ensure there are clear student representative structures in place at all levels and make sure there are effective arrangements in place for the recruitment, training and support for student representatives;
Continue to develop mechanisms to enhance student engagement and respond to the student voice;
Continue to develop support mechanisms for online learners, graduate apprentices, transnational education students and other groups studying off campus;
Consider introducing a structured and longitudinal institution-wide induction for postgraduate research students;
Ensure that all postgraduates who teach complete the mandatory course prior to commencing teaching;
Progress implementation of revisions to the institution-led review process;
Make external examiners’ reports accessible to all students; and
Review the English language entry criteria and the proficiency of students on all transnational education programmes.

Edinburgh Napier University’s full QAA review outcome, with further details on all the above, can be found on the QAA Scotland website here.

Hundreds of free haircuts for NHS staff

ONE of Edinburgh’s top hairdressing companies is offering hundreds of complimentary cut, blow dry and styling appointments to NHS workers when the capital’s communities are safe to return to the workplace following Covid-19.

Charlie Miller is setting aside 250 haircut appointments for allocation to NHS staff when its five Edinburgh salons reopen. This number will also increase by one additional appointment for every £100 e-voucher purchased in a ‘pay it forward’ initiative launched on its social media platforms today.

“We are all so grateful to our NHS staff for their massive personal and professional contribution during these very difficult times,” said Jason and Joshua Miller, Charlie Miller joint managing directors.

“Their support is relentless and we just want them all to know how much we appreciate their hours of hard work, determination and commitment to helping people get back to full health.

“Giving back is a huge part of the hairdressing culture and making people look and feel fantastic. We know that getting a haircut does more than just make someone look presentable. A haircut can boost overall hair health and lift your mood. After such a long and difficult situation, we’d like to give this kind of boost to our NHS staff.”

A Charlie Miller e-voucher can be bought via its online booking system at www.charliemiller.com.

Two in three Scots more reliant on their broadband than ever before

64% of people in the Scotland are more dependent on their broadband and internet connection than ever before, as a result of the Covid-19 isolation.
Half (51%) of Scots are using the internet to keep in touch with loved ones, to entertain themselves (58%), and to keep up with the ever-changing news (62%).
Biggest broadband frustrations for the millions of people now working from home include inconsistent connection (8%), slower downloads (14%), and the internet cutting out for no reason at all (12%)

Banished Brits are more dependent on their internet and broadband provider than ever before. In Scotland, 58% are increasing their internet use due to the restrictions of Covid-19, a new study reveals.

As of Monday 23rd March 2020, UK residents were put under strict guidelines to stay at home.

The study, from leading price comparison website, Moneyexpert.com, found that 35% of people in Scotland are using the internet for different means because of Covid-19, and that more than a quarter (27%) are finding it a lot more challenging to use the internet for things such as video calls or shopping for food online.

However, a huge 90% of people in the Scotland are using the internet in ways they never have before. While 62% are using the internet to keep up with the news and Government changes, 58% are relying on strong connection to keep themselves entertained, and to keep in touch with loved ones (51%).

15% are checking in on the elderly or an ‘at risk’ friend or family member, and some are even holding out hope for a summer holiday abroad by planning their next getaway!

With millions of Brits now working from home, the reliance on a strong connection is more necessary than ever.

However, for many, the change from professional office to home office isn’t quite as smooth and simple as hoped for. Almost one in ten (8%) people in Scotland say the speed of their connection is completely inconsistent, and for some (12%) the internet is cutting out for no reason at all.

Virtual video meetings are causing Brits to look completely unprofessional, with a third of those in the Scotland (33%) missing meetings due to poor internet connection – on average, people have missed around four meetings since the pandemic began.

Unfortunately, broadband problems are not a new discovery in isolation.

More than two thirds (71%) of Scots have considered changing their broadband and consider cost as a factor they’d think about heavily (89%) when preparing to switch. Almost half (44%) would like expert advice when doing so.

Jason Smith, CEO of Moneyexpert.com, said: “With a significant proportion of the UK now working in a new way from home, many are coming up against new problems with their broadband and internet connection.

“45% of Brits are finding it difficult to connect to video meetings when more than one person in the house is using the internet, so consider creating a shared calendar to schedule meetings, and keep one room in the house free for those important calls.

“With weeks and months of uncertainty ahead, optimising our home spaces to be entirely fit for our changed needs will help us reduce stress and keep our sanity. A suitable broadband connection with a minimum guaranteed speed is a key part of that.”

Yesterday, broadband providers joined together to announce new measures to keep vulnerable broadband customers connected.

Natalie Hitchins, Head of Home Products and Services at Which?, said: “It is positive to see the industry working together to ensure vulnerable customers can stay connected during these unprecedented times, when more people than ever will be relying on a good broadband connection.

“Customer support is also vital to keep people connected, and a good provider will not only deliver decent connection but also good value for money and customer service when needed. Anyone with concerns on paying their bills should contact their provider immediately.”

Go to www.moneyexpert.com/broadband/ to view some of the best broadband deals available right now.

Big Hearts: Gorgie charity opens new helplines

Big Hearts, the charity of Heart of Midlothian FC, is shifting their activity to focus on phone and online support, through new dedicated helplines launched today.

Over the past two weeks the Big Hearts’ team of nine staff has been working on alternative ways to maintain their vital work to local groups at a high risk of loneliness, poor mental health, complex family backgrounds and food poverty.

The new Big Hearts helplines are designed to provide regular support over the phone and use digital means to address people’s urgent needs – whilst ensuring the safety of all staff, volunteers and beneficiaries.

Based at Tynecastle Stadium, the charity supports more than 150 vulnerable adults and children on a weekly basis, through a range of programmes including the Kinship Care after school club, The Changing Room project and Football Memories for over 65s.

Craig Wilson, Big Hearts General Manager said: “On 13 March we decided to suspend all our face to face activity to ensure everyone’s safety. Our staff team has been working remotely, completing hundreds of calls to families, isolated adults and older people to assess their immediate needs and offer some guidance and support.

“After a couple of weeks working in this new setting, we are delighted to announce a new series of landline numbers that people can call for a confidential chat and some targeted support.”

Kinship Care Helpline: 0131 603 4927
Advice on parenting strategies, peer support & service referrals for local kinship care families.

The Changing Room at Hearts: 0131 603 4929
Mental health support, wellbeing info and regular peer support in partnership with SAMH.

Community Helpline: 0131 603 4928
Social connection & advice for beneficiaries and volunteers at risk of loneliness & poverty.

www.bighearts.org.uk

All of Us: still here to help in Edinburgh

Help is available for any families struggling in Edinburgh despite the ongoing health crisis, say the city’s Child Protection Committee and NSPCC Scotland.

All of Us was launched earlier this year to help people find out where to get support and advice with parenting or other worries about family life and where to turn if they have concerns about a child.

The campaign is also raising awareness among communities and professionals about the early signs of child neglect and how to help families who are struggling.

It has never been more important that both children and adults have somewhere safe they can turn to if they are worried. That is why Edinburgh’s Child Protection Committee and NSPCC Scotland are doing everything they can to ensure that vital services such as the NSPCC run Childline and various helplines for adults worried about a child can stay open, while also ensuring staff and volunteers have a safe environment in line with government advice.

The partnership wants to help parents and carers, who may be struggling, and signpost them to where they can get advice and support before reaching crisis point.

Carla Malseed, NSPCC Scotland local campaigns manager, said: “We know that looking after a child can be challenging for all parents, and now even more so as we all have to be responsible and stay at home to reduce the risk of spreading coronavirus.

“It is so important that people know there is still support out there and that they know where to turn for help.”

Joanna Barrett, Policy and Public Affairs Manager for NSPCC Scotland added: “The entire way we think about child protection has changed in a matter of days and it is encouraging how the Scottish Government has recognised the effects this crisis could have on children at risk of abuse and neglect.

“We all need to play our part by checking in with families however we can and reaching out for support and advice if we have any concerns.”

Jackie Irvine, Chair of the Edinburgh Child Protection Committee, said: “We appreciate these are extremely challenging times for everyone, but protecting young people and supporting families remains a priority for us.

“The need for people to support each other is greater than ever, which we are seeing as communities pull together and show great strength.”

For parenting advice and support visit NSPCC helpline or call 0808 800 5000, weekdays 8am to 10pm and weekends 9am to 6pm. People can also contact Social Care Direct on 0131 200 2324.

To find out more about the campaign visit www.edinburgh.gov.uk/allofus

Police Scotland: ‘vast majority complying with Coronavirus measures’

Police Scotland has thanked members of the public and businesses for complying with a new law designed to slow the spread of coronavirus.

Officers were given the power on Friday, 27 March, to fine people who refuse to stay at home and only go outside if they have a ‘reasonable excuse’.

Initial indications show that officers had to issue penalty notices on only 25 occasions across the country.

Deputy Chief Constable Malcolm Graham said: “We’ve had high visibility patrols in place right across the country since we were given these enforcement powers.

“But it’s clear that the vast majority of people are complying with the measures. They know the message is to stay at home, and by and large, they’re doing that.

“Where our officers have encountered people outside, they’ve been able to engage with them or educate them on why it’s so important to follow the guidance from our public health experts in order to save lives and protect the NHS.

“There will always be people who refuse to comply, but the low number of penalty notices shows they are in the minority and in those cases we’ve had to use enforcement as a last resort. This is a big change to the way people live their lives and they need to adjust to that.

“There were issues with people driving to some outdoor spaces such as parks and we will address this, working with our partners in local authorities where appropriate.

“We have been given extraordinary powers in an extraordinary situation, powers we would not normally wish to have, but I’d like to thank the public for helping and supporting us. We police with the consent of the communities we serve, so a positive relationship with those communities is of huge importance to us.”

To enforce social distancing, people in Scotland are being asked to stay at home and only go outside if they have a ‘reasonable excuse’. These include shopping for necessary food, household and medical supplies, travelling to and from work where working from home is not an option, and daily exercise that adheres to social distancing guidance.

Full details of the measures are available here.

Police Scotland can issue penalty notices of £30, rising to £60 if not paid within 28 days, where they have reason to believe there has been an offence under the regulations. These penalties are doubled for each repeat offence up to a £960 cap, with no reduction for early payment. Due to the exceptional nature of these powers, the regulations will be reviewed at least every 21 days to ensure they are still necessary.