RAC attends highest number of pothole-related breakdowns since 2018

The poor condition of Britain’s local roads is laid bare by new figures from the RAC which show its patrols went out to more than 8,100 pothole breakdowns between April and June 2023 – the highest number in five years.

Since the start of 2023, the RAC has dealt with 18,250 breakdowns for damaged shock absorbers, broken suspension springs or distorted wheels – the call-outs which are most likely caused by defective road surfaces. 

The 8,100 pothole-related breakdowns recorded in Q2 is the highest the RAC has since the ‘Beast from the East’ cold snap plunged much of the UK into a deep freeze with heavy snowfall five years ago.

The figures show that 27,250 breakdowns occurred in the 12 months up to 30 June 2023 where vehicles had been damaged by a pothole, compared to 22,800 over the same period in 2022 – 20% increase more than last year (4,550 more breakdowns).

The RAC Pothole Index, which tracks pothole call-outs since 2006 seasonally adjusted for weather, reveals drivers are now over 1.6 times more likely to break down due to the repeated wear caused by potholes than they were 17 years ago.

This does not include punctures as other factors such as nails and screws may also be to blame. However, the number of punctured tyres RAC patrols went out to in the second quarter of 2023 (101,200) was 13% higher than the previous year (89,600), indicating that poor road surfaces may well have played a part.

A Freedom of Information request made by the RAC* also reveals councils have forked out more than £11m over the last four years to drivers who successfully claimed their vehicles had been damaged by potholes.

Data provided by the 172 councils (of the 208 across the UK with responsibility for highways) that responded shows £2.41m was paid to drivers in 2020/21, £2.71m in 2019/20 and £3.61m in 2018/19 – meaning the collective compensation paid by these councils fell by a third (33%) from 2018/19 to 2021/22.

The RAC also asked councils to detail how much they spend on maintaining their roads over the same three years. The findings show that, among the councils that supplied data, almost £1bn** was allocated with a further £3.5bn*** spent on carriageway resurfacing.

Interestingly, the amount councils spent on routine maintenance per year rose by 17% between 2018/19 (£237m) and 2021/22 (£277m)**, though the effect of inflation on material and labour costs may well mean this increase have drastically improved road quality. Meanwhile, the amount spent on planned resurfacing went up by 9% between 2018/19 (£851m) and 2021/22 (£928m)***.

Richard Evans, head of technical services at webuyanycar comments; ““With more and more callouts for breakdowns likely caused by defective roads, many drivers and cars are at risk of damage from potholes. Our research showed that over half of drivers (54%) have had their car damaged as a result of potholes, with 40% actively avoiding routes that they know are prone to them.

“If drivers think that their tyres have burst or their car has broken down, they should try to pull over somewhere safe to avoid obstructing other road users. Using hazard lights and if necessary a warning triangle will also help to ensure you are visible to other drivers.

“Breaking down can be a stressful and potentially dangerous experience, so it’s important to know the steps to take to keep you and your passengers safe. Using our tips for breakdown, drivers can find out the correct steps to take depending on which type of road they are on should their car break down.”

Breakdown advice for motorists

As the days get shorter and colder, motorists are being offered advice on what they should do if they breakdown.

The experts at LeaseCar.uk have put together their tips to give drivers a helping hand if they find themselves ground to a halt.

Advice varies slightly depending on whether cars are on the motorway or driving in the countryside, but the overriding rule is to find somewhere safe to stop.

Among other advice is to get out of the vehicle and ensure the car is visible to others on the road.

Tim Alcock from LeaseCar.uk said: “Breaking down can be overwhelming particularly if it’s cold, the weather conditions are poor and you’re not sure where you are.

“The general rules are to pull over somewhere safe and to make sure the vehicle is visible to other road users. If you have breakdown cover, call them to get the recovery in process.

“What you do next very much depends on where you’ve broken down and how vulnerable you and your passengers feel.”

Here is LeaseCar.uk’s breakdown advice:

1. Stop safely

It’s important to get your car off the road, if you can, to avoid obstructing traffic and causing any unnecessary incidents. That can be harder on a motorway but where possible pull off at the next exit or onto the hard shoulder, stopping as far to the left as you can.

2. Make your car visible

Your car needs to be visible to other motorists, particularly if it’s dark or the weather conditions are poor. Make sure hazard lights are on and sidelights if it’s dark or foggy. Do not put a warning triangle out – the priority is to get off the road.

3. Stay safe

The advice is to get out of your car using the doors furthest away from the traffic and wait behind a barrier. If you’re on a motorway, try and move up a bank where possible. Leave any animals in the car.

4. Be seen
if you have high vis jackets or waistcoats, put them on so you’re seen.

5. Warning triangles

If you’re on a motorway, do not use a warning triangle – your priority is to get away from traffic. If you’re on a quieter road and it’s safe, a triangle can be placed at least 45m behind your vehicle.

6. On a smart motorway

Smart motorways use technology to manage and keep an eye on the flow of traffic. The hard shoulder may be used as an extra lane, so if you breakdown and can’t get off the road, pull into one of the emergency refuge areas. If it’s safe, get out of the car. If you breakdown in a live lane, stay in the car with your seatbelt on and call for help.

7. In a city

Try to find a safe spot and put on your hazard lights. Open the bonnet if you can to show others you’ve broken down and you’re not just waiting by the side of the road.

8. In the countryside

If you are not causing an obstruction, there’s no need to put your hazard lights on. Instead stay in your car until recovery arrives. If you feel at risk, lock the doors.

9. In a car park

This is one of the safest places to breakdown. Open your bonnet so the recovery vehicles can find you. If you don’t want to stay with your car, wait by the entrance and you can guide the breakdown team to your vehicle.