Tag: shopping

Phase one of St James Quarter is officially open

Following five years of construction, the most significant transformation Edinburgh has seen, St James Quarter, opened phase one of the 850,000 sq ft shopping galleria today (Thursday 24th June).

The completion of the first phase of the development brings a new, retail led, lifestyle district that fully integrates into and enhances Edinburgh’s City Centre providing an inspiring, attractive, and vibrant destination for locals and visitors to shop, eat and play.

Over 40 retailers welcomed the public through their doors on opening morning, many of which are debuting their brand in Scotland for the first time, including, & Other Stories, Stradivarius, Bershka, and Pull&Bear. H&M, Mango, Next – including its Victoria Secret offering, Rituals Tommy Hilfiger, Peloton, Salerno, Nordic Outdoor and many more also welcomed their first visitors to their new stores.

As part of the development plans, John Lewis opened their newly renovated store in May, boasting a range of new services and experiences.

St James Quarter will also host several new concept stores including Zara, and Superdrug who have added a showcase Skinnydip stand for lifestyle and fashion accessories along with a Beauty Studio area for professional beauty treatments.

Meanwhile Breitling opened its first standalone boutique in Edinburgh, and The Body Shop will open their first Activist Workshop store in Scotland. LEGO has unveiled to shoppers a bespoke Edinburgh themed LEGO mosaic, while IOLLA will be introducing a new experiential showroom with an interactive try on garden.

St James Quarter is committed to championing local brands – taking over Little King Street for the next 12 months are an array of local food and drink pop-ups including Harajuku Kitchen, Artisan Roast, The Mac Man and Churros, Baby? to keep shoppers energised whilst visiting the Quarter.

St James Quarter has also recently announced its exclusive partnership with Edinburgh Cocktail Week and will host a striking new al fresco Spritz Garden to kick off the opening celebrations.

With its prime location in the heart of Edinburgh, St James Quarter is set to become a welcoming, cultural and lifestyle hub for art, culture, and fashion. Through long-term partnerships with Edinburgh Festival Fringe, Edinburgh Jazz & Blues and the Edinburgh Science Festivals – to name a few – the opening is set to complement the city’s world-renowned cultural offering and support its vibrant events calendar. 

The £1bn development’s hospitality and residential elements are set to complete in three further phases through to 2022.

When fully complete, St James Quarter will be a destination like no other – bringing together brands from global to local, and convenience to luxury.

It features a shopping galleria with 80 different retailers, an enticing mix of restaurants, a Bonnie & Wild food hall, Scotland’s first W Edinburgh hotel, a boutique Everyman Cinema, a Roomzzz Aparthotel, residential apartments, and parking.

A number of brands will continue to join the line up in the coming weeks, including the Scottish foodhall, Bonnie & Wild, which opens next month, as well as Bross Bagels, The Kooples and Aeronautica.

When complete, in addition to the new shopping hub, St James Quarter will include:

·       A 244-bedroom W Edinburgh. The first in Scotland, the glamorous hotel will include a W Lounge, a signature restaurant, a W Sound Suite, FIT® – the ultimate workout facility – and an AWAY® Spa.

·       152 New Eidyn apartments from Native Land. As well as stunning views from their ‘gardens in the sky’, the new homes will include a shared garden room and unparalleled residents’ services including full concierge service.

·       A 75-room Roomzzz Aparthotel. Complementing the scheme’s W Edinburgh, Roomzzz is providing stylish apartments with the personal touch for adventure, business and celebration. Guests can stay for one night, a week and up to a year.

·       Nine event spaces. An enviable events programme has been created across a range of new and attractive public spaces. Set to host a diverse range of pop-up fashion and music shows, the St James Quarter will link to the city’s rich cultural offering and events calendar.

·       A boutique Everyman Cinema. Debuting its first Edinburgh city cinema at the St James Quarter, the cinema will feature five screens and indulgent sofa seating.

·       A truly diverse dining experience with an enticing mix of restaurants. From fast food, fresh food, to family and restaurant dining, the St James Quarter boasts the first Bonnie & Wild Scottish food hall, Five Guys, @pizza and Scotland’s first The Alchemist.

Martin Perry, Director of Development for St James Quarter, said: “This is a momentous occasion for the city of Edinburgh – and this is just the beginning. The brands and experience that we have welcomed today demonstrate our commitment to delivering a curated destination for the people of Edinburgh.

“We are now looking forward to continuing on our journey to deliver a truly mixed-use destination of the future as we welcome more brands, leisure, and our new neighbours.

“The impact of the pandemic has of course had a profound impact on UK retail. However, retail required a rethink long before the pandemic. The high street was already changing, which is why we have been continually working with our partners, retailers, and the city as whole to ensure that the St James Quarter continues to be enjoyed by generations to come.

“A new normal demands a new kind of retail destination, a development that can respond to an ever-changing situation, one that serves the needs of its community as well as overseas visitors.

“It is the reason we are focusing on creating a unique experience for our customers. There is something for everyone – which is why our occupiers are still focused on the long-term journey at St James Quarter.

“We believe in Edinburgh, and we are excited to help lead the way as part of the city’s wider economic recovery. Throughout this pandemic we have never questioned our investment in not just the St James Quarter but the city itself. We’re here to stay and we’re here to help.”

Nick Peel, Managing Director for St James Quarter, commented: “Today is the day we’ve been waiting for, for a long time – it marks the moment we bring a brand-new fashion district to Scotland.

“The brands opening their doors within St James Quarter are world-class and it’s great to so many retailers debuting in Scotland for the first time. From firm fashion favourites to local gems, there’s something for everyone.

“The St James Quarter team has been working tirelessly to ensure customer safety is the number one priority, so we have ensured all relevant measures are in place to allow people to enjoy the St James Quarter experience comfortably and safely.

“We look forward to welcoming guests over the coming weeks and to share what lies behind The Quarter with everyone.”

Miele to open Experience Centre at St James Quarter

Premium German appliance manufacturer Miele is to open an Experience Centre within the exciting new district of St James Quarter tomorrow ( 24 June). 

This will be the third Miele Experience Centre in the UK after London and Oxfordshire, and its 100th worldwide. 

The purpose of the Experience Centre is to bring Miele products to life and to provide customers with the opportunity to fully interact with live appliances and experience new technology. 

Whether a customer is looking for a replacement washing machine or researching a full suite of appliances for their new dream kitchen, knowledgeable sales consultants and home economists can help guide them on the products that are right for them.

Miele Edinburgh
Miele Edinburgh

John Pickering, managing director for Miele GB says: “We are thrilled to be opening a Miele Experience Centre within the new St James Quarter in Edinburgh. 

“Our mission is to create quality products that improve our customers’ lives, that are designed, built and tested to last – many for up to 20 years.  We are looking forward to helping customers from all over Scotland make informed decisions about buying new sustainable appliances and ensuring they get the absolute most out of them.” 

Miele Edinburgh
Miele Edinburgh

The new Edinburgh Miele Experience Centre will be a ‘destination of discovery’, where a range of sustainable appliances will be on display including laundry, cooking, dishwashers and floorcare. 

Carefully curated interactive ‘Discovery Classes’ will also be introduced from September to help customers to see and feel why Miele products are different. 

The classes will cover everything from key product features and benefits, quality of design and manufacture through to cooking and recipe demonstrations.

Miele Edinburgh

The new Experience Centre will be managed by Ewan Laing who will be supported by a team of sales consultants and home economists. 

The new store creates eight new jobs and is centrally located in St James Quarter, which is set to be a vibrant new shopping and food destination attracting 20 million visitors per year.  

Miele Edinburgh

The opening tomorrow will have a carnival theme with a spectacular floral installation created by Edinburgh-based Wild Flowers. 

The award-winning and renowned private chef, Mark Heirs will be in store from the 24 June – 1 July, giving cookery demonstrations and serving up ‘street food’ style bites and treats. 

And there will be an exclusive in store ‘Spin the Drum’ competition which will run from 24-27 June, to give visitors the chance to win one of 100 prizes in celebration of the opening of Miele’s 100th Experience Centre worldwide. 

Prizes include a washing machine, dishwasher, vacuum cleaner and £25 or £50 vouchers.  

The new Miele Experience Centre can be found at 243 St James Crescent, EH1 3AD.  Doors open at 9am tomorrow (24 June 2021).

For more information about Miele visit miele.co.uk

Laings Jewellers eyes multi-layered £10m expansion

Family-run jewellers Laings has unveiled its vision for the future, with ambitious new plans to strengthen its presence across the United Kingdom.

After celebrating 180 years of trading in 2020, Laings is now looking ahead to build on its legacy as a leading destination for luxury jewellery and watches with extensive expansion plans set to be unveiled, aimed at enhancing the client experience across its key locations.

Through six generations of family ownership, Laings has grown to become a leading independent luxury jeweller, with six showrooms across four locations – Glasgow, Edinburgh, Southampton and Cardiff.

Laings offers a curated selection of fine jewellery and watches from some of the world’s most prestigious brands, including Rolex and Patek Philippe, as well as bespoke design and repair services by the in-house team of master watchmakers, goldsmiths and jewellery designers.

Now, expanding its retail strategy while staying true to the heritage of the business, the jewellers has announced it will be investing £10 million into the company over the next two years. The investment will see Laings transform its showrooms and workshops, reimagining the customer experience while ensuring traditional jewellers’ crafts are kept alive for generations to come.

The first in a series of transformations will be unveiled this Autumn with work already underway to treble the size of Laings’ St David’s Centre Cardiff showroom, allowing the company to introduce Swiss watch brands such as Rolex and Patek Philippe to its Welsh clientele.

An investment which demonstrates the trust Laings holds with luxury horology’s most prominent brands, who have existing relationships with Laings having worked together for years in other cities.

Stuart McDowell, Retail Director at Laings, says: “The expansion in Cardiff is in response to our client’s enquiries – catering to the watch collectors of Wales who might not have Laings at the forefront of their minds now, but hopefully they soon will.

“The showroom is right in the heart of the capital city and our expanded presence means we can give the brands we represent the stage to shine. No longer will Cardiff clients need to travel outside their home city to access these brands, they can enjoy having them on their doorstep – with Laings.”

Laings is also revolutionising the way its Welsh customers experience diamonds and jewellery with the introduction of private viewings.

The expanded showroom is set to include dedicated diamond and jewellery areas so that clients can view the carefully curated collections in private, with a glass of champagne served by Laings’ refreshments partner Lanson. Despite the changes, clients can expect the same warmth, expertise and attention that they have become accustomed to at Laings.

Laings’ workshops in Scotland will also see significant investment, marking the beginning of a new client experience. For the first time in the company’s history, clients will be invited to join the watchmakers and goldsmiths behind the benches to see their skills in action when completing services, drawing back the curtain on the artisan crafts and allowing the team to take centre stage.

Upon opening, the workshops will play host to client immersion sessions, luxury events and meet the makers demonstrations to showcase expertise, allowing clients to see the intricacies of every service first-hand.

Laings also hopes that breathing new life into the workshops will attract visibility to the industry and inspire a new generation of talent to train in the field. With a recruitment plan spanning all areas of the business, Laings aims to grow its team by up to 25 per cent, providing opportunities for both apprentices and existing watchmakers and goldsmiths in locations where there have traditionally been less positions available, safeguarding these artisan skills for the future.

Laings CEO, Joe Walsh, says: “The workshops create a special experience for our customers. Not only will they be able to talk to the watchmakers and see them working, they’ll also be able to attend events where they can gain a deeper insight into the craft – taking watches apart, seeing how the mechanics work and putting them back together. People are looking for experiences now and that’s what we want – to deliver a new form of retail that captures the imagination of our clients.”

These developments signal the start of a longer-term growth plan for Laings. Over the next 24 months, the company will embark on a journey of evolution to challenge jewellery and watchmaking retail experiences – bringing innovation to every area of the business, while never forgetting the deep-rooted heritage that anchors the Laings story.

Edinburgh ignites the official countdown to the St James Quarter opening

Edinburgh’s skyline was filled with an array of dazzling light last night as an incredible illumination marked one week to go until St James Quarter officially opens its doors.

You can view the highlights of the lightshow here. 

The countdown is on for St James Quarter’s’ much-anticipated phase one opening, and the new fashion district was officially welcomed to the city by some of the capital’s most famous landmarks. From the Balmoral and Edinburgh Castle to Forth Ports and the EICC, all roads led to St James Quarter as the whole of the night sky was illuminated- a symbol of this new city centre integration.

With its prime location in the heart of Edinburgh, St James Quarter is set to become a welcoming, cultural and lifestyle hub for art, culture, and fashion.

Through long-term partnerships with Edinburgh Festival Fringe, Edinburgh Jazz & Blues and the Edinburgh Science Festivals – to name a few – the upcoming opening is set to complement the city’s world-renowned cultural offering and support its vibrant events calendar. 

Inspired by the spirit of Arthur’s Seat and the meeting of tectonic plates, the light show represents the awakening of St James Quarter, after five years of development. Together with festival, tourism and cultural venues across the city, the display is a celebration of connectivity, bringing together landmarks throughout Edinburgh city centre, all leading to St James Square.

Over 500 light fixtures were placed around the ribbon building with accompanying projections and a soundtrack featuring local sound designer, Keith Fortune.

Mick Hay from The Royal Edinburgh Military Tattoo took centre stage, 55m meters from the ground, conducting the soundtrack with the unmistakable sounds of the drums, as lasers of light travelled across the city in all directions.

Rochelle Weir, Brand and Marketing Director at St James Quarter, said: “As we near the opening of phase one, the anticipation around the city is palpable.

“We wanted to bring this feeling to life, connecting with other landmarks, businesses, and partners across the city to mark our opening and cement our place on the iconic Edinburgh skyline.

“Our phase one opening is a significant moment in Edinburgh’s history, and we’re incredibly excited for the people of Edinburgh and beyond to see what lies behind the quarter. Last night’s display was just the beginning.”

St James Quarter adds flurry of fashion, jewellery and cosmetics brands to line-up

  • The Kooples, Aeronautica Militare and Nordic Outdoor are the latest international fashion brands to sign to St James Quarter
  • Scottish watch designer Kartel will open its second city centre shop 

St James Quarter, the 1.7 million sq ft city centre development in Edinburgh, has added The Kooples, Aeronautica Militare and Nordic Outdoor to its fashion line-up as it prepares to welcome visitors to the opening of its first phase. In addition, Kartel will extend St James Quarter’s jewellery offer.

The Kooples, Aeronautica Militare and Nordic Outdoor, which have taken 1400 sq ft, 1350 sq. ft and 900 sq ft respectively, will be situated on level 3 of St James Quarter, alongside Kate Spade, Calvin Klein, Tommy Hilfiger, Kurt Geiger, Carvella and Russell & Bromley. Scottish designer Kartel has taken 760 sq. ft on level 3.

Founded in 2008, famous French premium brand, The Kooples, will be offering their rock-chic and contemporary apparel, while Aeronautica Militare will bring its comprehensive Italian wardrobe for men, women and children to cater for formal and more casual styles under the emblems and logos of the Italian Air Force and Frecce Tricolori.

Scandinavian and British outlet, Nordic Outdoor, will be hosting some of the best in modern Scandinavian outdoor clothing & equipment labels with a focus on style, function and sustainability.

Local Scottish watch designer Kartel will be providing St James Quarter’s customers with durable, high-performing timepieces combining handcrafted materials with contemporary high-precision timekeeping.

Chris Pyne, head of leasing for St James Quarter, commented: “These latest retailer signings are another major boost to the mix of international shops alongside popular local brands that we have brought together.

“We look forward to welcoming them all as we prepare to open the first phase this month.”

Caspar Odqvist, Owner of Nordic Outdoor said: “Being an Edinburgh based business, we are delighted to be a part of the next chapter in the city’s journey to become a world class retail destination.

“Our new store has been designed with the modern ‘outdoors’ consumer in mind who value style, functionality and sustainability equally. As an independent we can’t wait to bring our own blend of Scandinavian Outdoors to the most exciting urban development in Edinburgh and encourage everyone to live a little more outdoors every day.”

Bobby Morrison, owner of Kartel, said: “As a Scottish brand Kartel is proud to be part of the St James Quarter opening in Edinburgh. Experiential retail is at the heart of our offering, bringing a new level of customer interaction within our store.

“The quality of retailers in the new development will make the St James Quarter a landmark destination and we look forward to welcoming our existing and new customers alike.”

A game-changing mixed-use development being delivered by Nuveen Real Estate, St James Quarter will complete the distinctive offer of Edinburgh with over 80 new brands, an enticing mix of restaurants and bars, a W Edinburgh hotel, a boutique Everyman Cinema, a Roomzzz Aparthotel, 152 New Eidyn residential apartments, and an unrivalled guest experience providing customers with an enviable events programme in a range of new and attractive public spaces.

Radical plans to transform Gyle Shopping Centre unveiled

Development managers Bankfoot APAM have announced a consultation on plans to transform The Gyle shopping centre into a new ‘town centre’. The proposals are a radical departure from previous plans to extend the centre.

The Gyle was originally opened in 1993 after an investment of £68million. It quickly became one of the most successful shopping destinations in the east of Scotland and was extended soon after.

Previous owners had brought forward plans for small extensions for new retail units and a cinema, but these were rejected last year by the City Council.

Options now include a fully refreshed and enhanced retail offer, major new housing and office space on a site that has some of the best public transport links in Scotland and in an area (west Edinburgh) where up to 18,000 new homes are already planned.

The concept is to create a new town centre where people will live, work, shop and enjoy their leisure time in one of the most sustainable communities in Scotland.

The initial ideas reflect the fact that whilst The Gyle was once at the fringe of Edinburgh, it is now at the heart of one of Scotland’s fastest growing residential and commercial districts.

The options being consulted on include:

  • A new community in which people can live, work, shop, rest and play within easy reach of the city centre and countryside
  • A renewed and revitalised retail offer with enhanced facilities for click and collect, home delivery and other services
  • New homes for families and professionals that bring people to live more closely to their jobs to encourage more public transport use, cycling, and walking
  • A new east/west ‘green link’ that provides better and safer walking and cycling facilities and new public green space
  • Improved access to the existing Tram, Bus and Rail services that run through and around The Gyle

Chris Moore, Managing Director at Bankfoot APAM, said: “When the Gyle was built it was a leading modern shopping destination. However, we are now looking at a new normal that is very different for shopping and living.

“The creation of a new urban city district will help transform the visitor experience and bring many more new residents, workers and customers to the shops and facilities.

“Increasingly people will travel by public transport and the facilities need to reflect that new normal. We have seen the changes that the new St James development in the city centre is making to people’s shopping experience and our aim is to deliver better and higher quality shopping, rather than just increasing floorspace. We have also studied the quality of the proposals for new homes and offices at the nearby Edinburgh Park.

“Edinburgh is changing, and west Edinburgh is changing faster than almost anywhere in Scotland and our plans must reflect sustainability issues and respond positively to those changes. Looking ahead we should consider how best to serve our customers and meet their growing concerns about the environment. A more balanced community is what is proving to work best.

“We will be consulting local residents and communities on our new vision in the near future, and we look forward to starting the regeneration and revitalisation of The Gyle in a way that makes it an even more special place for many more people. The Gyle can again be one of the finest shopping destinations in the country, but our ambition is to make it one of the finest places to live, work and play as well.”

The concept is to create a new town centre where people will live, work, shop and enjoy leisure time, all in one of the most sustainable communities in Scotland.

The plans also include a new east and west ‘green link’ for safer walking and cycling facilities, along with more public green space, as well as improved access to the tram, bus and rail services that run through and around The Gyle.

New St James Quarter video gives viewers a look inside some stores opening ‘Behind the Quarter’

St James Quarter has released episode two of its ‘Behind the Quarter’ series, giving viewers a behind-the-scenes look at the highly anticipated shopping district. This episode showcases never-before-seen footage of a selection of the brands due to open as part of phase one.  

Gill Moore, Retail, F&B and Hospitality Director at St James Quarter sits down with the General Manager of Bonnie & Wild, Kate Russell, Founder of Bross Bagels, Larah Bross and Head of Branch at John Lewis Edinburgh, Barry Blamire to find out more about what guests can expect from the new residents of The Quarter and why they are excited to be part of one of the UK’s biggest city centre transformations.

The phase one opening line-up is one of the most significant any city in Scotland has ever seen with several brands making their Scottish debuts, including; Scottish food market Bonnie & Wild, & Other Stories, PULL&BEAR, Bershka and Stradivarius.

The full video can be streamed here.

‘Monumental’: Edinburgh’s new skyline revealed as final crane comes down at St James Quarter

Following five years of construction, 17,378 tonnes of steel, and an estimated 2.835m working hours completed – the final crane at St James Quarter has officially been removed, revealing Edinburgh’s skyline to the public.

Since construction began, 13 cranes have shaped the city skyline and played a key role in the construction of the £1bn project. The removal of the final crane marks another celebratory milestone for St James Quarter, which is working towards opening at the end of June.

Reaching peaks of over 88m, the St James Quarter cranes grows almost as tall as the Capital’s iconic Calton Hill and, over the years, became a much-loved fixture of the Edinburgh skyline. The cranes became a local talking point within the city and lit up the sky at night – a permanent lightshow visible from far and wide.

As the final crane is lowered, it signifies another step forward for the long-anticipated opening of one of the most significant UK city centre transformations undertaken in the last decade.

The phase one opening will bring together brands from global to local, combining convenience and luxury with an offering that includes; Zara, Mango, Pull & Bear, Rituals, H&M, Kurt Geiger, Tommy Hilfiger, Calvin Klein, as well as Dune, Bonnie & Wild, Bross Bagels and Salerno Pizza, ensuring there is something for everyone to enjoy.

Still to come in the latter phases of the development over the next 18 months will be an enticing mix of more shops, restaurants and bars, a W Edinburgh, a boutique Everyman Cinema, a Roomzzz Aparthotel, New Eidyn residences that will provide 152 premium apartments with exceptional amenities, by developers Native Land, and an unrivalled guest experience providing customers with an enviable events programme in a range of new and attractive public spaces.

Martin Perry, Director of Development at St James Quarter, said: “The removal of our final crane is another monumental moment not only for the team at St James Quarter, but for the City of Edinburgh.

“Our cranes have become a significant addition to Edinburgh’s iconic viewpoints for many years and although many will be sad to see them go, it does mean we’re one step closer to opening our doors next month.

“Our phase one opening is a significant moment in Edinburgh’s history, and we can’t wait to share what lies behind the quarter with the people of Edinburgh and beyond.”

M&S stores across Edinburgh share plans for retail reopening

·         M&S stores across Edinburgh, including M&S Gyle and M&S Princes Street, get ready to welcome more shoppers back in store as customers look ahead to brighter days

·         New services launched to help customers Shop Their Way – from contact free bra fit to easier payment options

·         Sparks to boost rewards for customers for two weeks from 26th April – one customer every day in every store will win their shopping for free 

With retail reopening across Scotland this week, M&S is sharing how stores across Edinburgh, including M&S Gyle and M&S Princes Street, are set up to offer customers the inspiration and flexibility to Shop Your Way.

M&S has been continually adapting its store experience, offering products and services that local customers want after a year of significant change.

M&S stores across Edinburgh are offering a range of exciting new products and services to make shopping with M&S easier, convenient and more rewarding – from digital payment options to rewards and treats for shopping through our Sparks loyalty programme. All of this supported by standout M&S customer service in a safe and clean store.

M&S Scotland Central and East Regional Manager, Scott Munro, said: “We’re excited to welcome more customers back into our stores and look forward to continuing to serve our local community.

“Whether you’re looking for our latest Dine-In family feast or those must-have wardrobe staples to see you into summer, we have everything to help you Shop Your Way.

“With exciting new services like our contact-free bra fitting and the Scan & Shop service on our Sparks mobile app, we’re supporting customers however they choose to shop. Whether that’s browsing in store or using our click & collect service, our local team is ready to help.”

Shop Your Way: Easy and Rewarding Ways to Pay 

Following the relaunch of the M&S Sparks loyalty scheme in July last year, M&S stores across Edinburgh are marking the return of retail by offering one Sparks customer every single day for two weeks from 26th April, in every store, their whole basket or trolley of shopping for free.

As well as offering regular rewards and treats for shopping through Sparks with M&S, the mobile App also allows customers to shop in store with their phones with the Scan & Shop with Sparks service offering a quick way to pay without using the till. This follows the recent extension of Sparks Book & Shop to help customer plan ahead and book a slot to shop at a time that suits them.

Shop Your Way: Great new services and stand out service  

Outstanding customer service remains and will always be a defining feature of the M&S experience and is a key reason why customers choose to shop with M&S – from the welcoming host on the door and the brilliant operations teams behind the scenes, to the valuable in-store services offered in-store.

Bra Fit

Bra fit is back at M&S including at M&S Princes Street, the Gyle and Fort Kinnaird, allowing customers to choose between a contact-free bra fit from M&S’s expert colleague by appointment or the new option of accessing M&S’s expert service from home via a virtual appointment. M&S virtual bra fit appointments are available for any customers across Scotland.

M&S Gyle is also improving its Bra Fit service by offering customers on-the-spot payment service Pay With Me – so customers can purchase lingerie straight after their appointment from M&S’s expert Bra Fit colleagues without visiting a till.

Click and Collect

More and more customers are looking to take advantage of the flexibility and convenience of shopping with M&S across both its website and their local store. M&S is making this easier by blending these services and offering local customers free next day collection when ordered by 8pm.

M&S Cafés

M&S Cafés, including at M&S Gyle, Fort Kinnaird and Ocean Terminal, are now open as of 26th April.

All customer toilets will also be back open, with strict cleaning protocols in place to ensure the highest levels of hygiene. 

Usdaw urges customers to follow the rules and respect shopworkers as Scotland’s shops reopen

Retail trade union Usdaw is calling on customers to follow the rules and respect shopworkers, as non-essential stores in Scotland reopen.

Stewart Forrest – Usdaw Divisional Officer for Scotland says: “The reopening of non-essential shops offers a lifeline for many retailers. That is good news for helping to safeguard jobs, but the virus is still out there.

“We expect employers to ensure that robust safety measures are in place and that customers are fully aware of the restrictions. Shoppers need to play their part in helping to limit the spread of the virus and avoid further lockdowns by following the rules and respecting staff.

“Regrettably, throughout this appalling pandemic, incidents of abuse towards shopworkers doubled. It should never be just a part of the job and shopworkers must be respected. Retail staff are working with the public every day and are not only facing increased abuse, but also a higher chance of catching Covid-19.”

The Scottish Retail Consortium (SRC) and Usdaw have jointly asked Scots to play their part in creating a safe and enjoyable retail environment for other customers and shop staff.

The SRC and Usdaw are encouraging shoppers to:

  • queue considerately,
  • maintain physical distancing,
  • wear face coverings, and
  • follow instructions and be respectful to shop staff.