UNISON: Edinburgh schools facing urgent issues

UNION CALLS FOR ACTION FOLLOWING ALARMING WORKPLACE SURVEY

New survey data from UNISON’s recent research among Edinburgh City Council workers sheds light on the challenges faced by school support staff, echoing the findings of the Scottish government’s Behaviour in Scottish schools: research report 2023.

UNISON Edinburgh City Branch emphasises that the impact of pupils’ behavioural challenges is disproportionately falling on the shoulders of support staff, who are often the lowest paid and receive minimal training and support.

The violence at work survey, conducted among our members, saw the highest response rate from staff working in schools with 82% of respondents in that area. The Edinburgh Branch survey indicated a need for clearer reporting procedures and improved feedback mechanisms to ensure member concerns are addressed promptly and effectively.

The return aligns with the government’s findings, revealing that 86% of support staff encounter low-level disruptive behaviour daily. Additionally, 66% experience verbal abuse, and 59% face physical aggression on a regular basis. This supports what UNISON members have been telling us – the lowest-paid support staff, mainly women, are the frontline responders to challenging pupil behaviour.

Pauline Henderson, UNISON Edinburgh Convenor for education, stated: “No one should face violence and abusive behaviour at work, and if they do, they need proper support.

“Yet, in our schools in Edinburgh, it is the lowest-paid, mostly women support staff who deal with challenging and disruptive behaviour every day.”

“UNISON stresses that support staff are more likely than teachers to report the greatest negative impacts from serious disruptive behaviours”.

Tom Connolly, UNISON City of Edinburgh Branch Secretary, emphasised UNISON’s consistent advocacy on the issue: “UNISON has consistently raised violence and abuse of school support staff with employers and the government.

“Now that we have evidence backing up this growing problem, we need government funding and action to help schools deal with it.”

“More than half of the respondents (57.6%) feel their employer does not take violence at work complaints seriously. Addressing this perception is crucial for fostering a supportive and protective workplace culture.”

Key Points from UNISON Edinburgh City Survey:

Daily Challenges for Support Staff:

66% experience verbal abuse, and 59% encounter physical aggression regularly.

Comparisons with Government Report:

UNISON’s survey findings align with the Scottish government’s report, emphasising the universal nature of challenges faced by support staff.

Impact on Support Staff:

Support staff report the greatest negative impacts from serious disruptive behaviours, underlining the urgent need for comprehensive support and strategies.

Call for Edinburgh City Council Action:

Urgent action is needed to protect council staff. UNISON continues to advocate for enhanced reporting, substantial local authority investment, and comprehensive support for all council staff.

Call for Government Action:

UNISON Edinburgh City urges the Scottish government to recognise the inadequacy of current council funding and take substantial action to address the challenges outlined in both the survey and the government report.


Read the full UNISON Edinburgh City Branch survey report here

Glasgow faces COP26 bins and schools strike as pay talks stall

GMB Scotland members employed by Glasgow City Council have voted overwhelmingly in favour of industrial action over their pay, which would see strikes across the city’s cleansing service and schools during the International Climate Conference, COP 26.

Pay talks with COSLA, the umbrella body that represents each of Scotland’s local authorities, have stalled, with the employer refusing to budge from an £850 flat rate offer to all local government workers – far short of the £2,000 pay claim that was submitted by the joint trade unions GMB, Unison & Unite.

Following a ballot of cleansing workers and school support staff across the country, Glasgow is the largest of 5 councils in Scotland that could see strike action as soon as November 1st.

96.9% of returned ballots in Glasgow were in favour of strike action.

GMB Scotland represents close to 900 workers in Glasgow’s refuse & cleansing service and a further 600 across Glasgow schools providing cleaning, janitorial and catering services.

GMB Glasgow Cleansing Convenor Chris Mitchell said: “Over the past 18 months throughout this awful pandemic, essential services across Scotland have been held together by an army of low paid workers.

“We were called key workers, even Covid heroes, but while politicians were happy to applaud us on Thursday nights, they’ve never put their hands in their pockets to pay us properly.

“The eyes of the world will be on Glasgow during COP 26, and our politicians now have a choice – will they fairly reward the frontline workers who got the country through the pandemic, or will they risk embarrassing the city and the country on an international stage?

“The message that our members have sent with this ballot result is clear. We are taking a stand for what we deserve, and we believe the people will stand with us.”

Scotland’s rail network will also be hit by strikes during the UN climate summit in Glasgow, the RMT union confirmed yesterday.