Getting help for people at risk from harm

It’s vitally important during these unprecedented times that people know where to turn to if they feel someone is vulnerable in their communities.

We should all be following government guidance to stay at home to limit the spread of Coronavirus – however, being at home can increase tensions and affect mental health, meaning some people in our communities are more vulnerable now.

Children and adults can be at risk of harm, and some people will be experiencing financial difficulties or struggling with addiction – but help is available.

If you think a child or adult is at risk of harm, you should report your concerns so that professionals from social work, police, NHS and the voluntary sector can help.

The Council has already put in place measures to support people staying at home like support from our educational psychologists for families who may be struggling with home learning and wellbeing.

Depute Council Leader Cammy Day said: “Now more than ever in these challenging times we should all be reaching out to anyone we think may be suffering and requires support. Many people may be unaware that there’s a wide range of networks in the city for those in need.

“We’ve all heard of many amazing tales of kindness and selfless acts in Edinburgh during this pandemic. It’s so important we raise awareness among our communities of the help that is out there. So, our appeal is … please if you have concerns about someone then contact the appropriate organisation to get them support – you can make a real difference just by making that vital phone call.

“As a Council we work really closely with partner organisations like the NHS, police and voluntary sector to support the most vulnerable in our society.

“A great example is our All of Us campaign with the NSPCC which encourages people to get in touch if they’re finding it hard to look after children, a family needs some extra help or someone they know could do with more support.

“It’s vital people know who to turn to if they have concerns – don’t hesitate to make your voice heard and change people’s lives for the better.”

If you’re concerned about your own safety or someone you know like a relative, friend or neighbour then you should contact Social Care Direct on socialcaredirect@edinburgh.gov.uk or call 0131 200 2324.

  • If you’re concerned for the immediate safety of a child or adult, phone the police on 999.
  • If an adult or child needs medical attention with or without COVID-19 symptoms, phone NHS on 111 or if it’s an emergency 999.

There are various forms of support such as Scotland’s Domestic Abuse and Forced Marriage helpline on 0800 027 1234,  Edinburgh Women’s Aid on 0131 315 8110 and our All of Us campaign, with NSPCC Scotland.

‘If it’s urgent, it’s urgent’: more Scots taking medical advice

New research has highlighted that people in Scotland are more likely to go to their GP practice or to hospital with an immediate medical concern not related to coronavirus (COVID-19) than they were two weeks ago.

The research, commissioned to support the recently launched NHS is Open campaign, shows just over half of those surveyed (51 per cent) stated they wouldn’t avoid going to their GP practice or a hospital at the moment, compared to 41 per cent a fortnight before – a shift that has been welcomed by the GP fronting the campaign, Dr Carey Lunan, and the Scottish Government’s National Clinical Director, Jason Leitch.

While around a third (34 per cent) agreed they would still delay attending their GP or hospital at the moment, this figure has fallen from 45 per cent before the campaign began.

The Scottish Government is encouraging people to seek medical help for urgent health issues not related to COVID-19, and has launched a campaign in response to figures indicating patients were delaying contacting their GP or going to hospital during the pandemic, that there was a drop in urgent suspected cancer referrals, and a reduction in families bringing their children for immunisation appointments.

People who need immediate medical assistance are being urged to call their GP surgery, or 111 out of hours, and in emergencies to dial 999.

https://youtu.be/lDaVtO81e2k

Dr Carey Lunan, a working GP and Chair of the Royal College of General Practitioners in Scotland, who features in the TV adverts said: “The NHS is open and it’s encouraging to see that the campaign is getting the message across. 

“However, I want to reiterate that if it’s urgent, it’s urgent, and it is just as important as ever for people to seek help if they have an urgent health concern, or are worried about a potential cancer symptom.  You are not being a burden, it’s what the NHS is here for and we want to hear from you.

“Your health and safety are our top priorities, and both GP practices and hospitals are working differently during the pandemic to minimise infection risk. It’s important to reassure you that patients with coronavirus are treated in separate parts of hospitals.

“Likewise, immunisations against other infectious diseases remain a vital part of protecting the people of Scotland, so please do attend your appointments for these. They can easily be rescheduled if you or your family members are showing signs of coronavirus at the time of your appointment.”

 Jason Leitch said: “Thank you to all our health and social care staff for their continuing extraordinary efforts as we face this pandemic. Thanks to them, the NHS remains open because it is vital that you receive urgent medical attention if you need it.

“Your community pharmacy and your GP are open. Your first GP appointment may be by telephone or video but it is still a hugely important step in finding out if you, or your loved one, needs urgent medical help.

“Don’t ignore early cancer signs and symptoms, and certainly don’t delay getting checked – your GP practice is still here for you. If you or anyone in your household notices a rapid deterioration in health, seek help immediately – please don’t ignore the early warning signs of serious conditions such as heart attacks, strokes, severe asthma, or diabetic collapse.

“Immunisation appointments are a legitimate reason to leave your home and now more than ever vaccinations in children and pregnant women should be up to date. Our childhood immunisation programmes continue, and we urge parents to take their children to be vaccinated so they can be protected against very serious disease, including meningitis and measles.

“We are so thankful to those who are staying inside to save lives and our NHS, but the NHS is still open and there for you.”

Overwhelming majority of Scots support lockdown restrictions

Staying at home to save lives is recognised as a vitally important action in tackling coronavirus (COVID-19).

Over 90 per cent of people who responded to surveys carried out for the Scottish Government during April agreed that by remaining at home, they would be saving lives and protecting the NHS.

There was also general compliance with the guidance about physical distancing, with up to 80 per cent of those surveyed saying that they are keeping to the two metre distancing advice.

The polling also reveals that 85 per cent of respondents believe that the best thing to do during the COVID-19 crisis is follow government advice.

The findings are contained in a report published by the Scottish Government summarising two surveys on public attitudes carried out weekly during the COVID-19 crisis.

The surveys, by Ipsos MORI and YouGov, are part of a range of analysis undertaken by the Scottish Government to understand the impact of the virus and measures to suppress it.

The weekly online surveys provide information about key issues including the national mood, wellbeing, awareness, public behaviours and trust in government.

Key trends from the report, covering a six week period from 16 March to 24 April, are:

  • Levels of anxiety and worry associated with COVID-19 remain relatively high
  • Awareness of and support for compliance measures is high
  • The NHS was consistently rated highly in terms of doing a good job to contain the virus
  • Levels of trust in information from the Scottish Government were high

Deputy First Minister John Swinney said: “It is vital that we collect and analyse as much information as possible to inform our decisions on tackling the COVID-19 outbreak and these surveys provide valuable evidence about public knowledge, attitudes and behaviours.

“The surveys show compliance with physical distancing measures is high and we thank the public for their continued observance of these vital rules at this critical time.

“We recognise that public tolerance of the distancing measures is hard to sustain, and that these measures in turn have wider impacts on society and the economy, but we ask the public to continue to comply with them until we are certain we will not be risking a resurgence in infection rates.

“The surveys also highlight the very high regard the public has for the NHS and that levels of trust in information from the Scottish Government remain high.”

public-attitudes-coronavirus-april-summary

Singalong gives nurses time to feel ‘normal’

A senior nurse at Glasgow Royal has treated her staff to an afternoon singalong to thank them for their dedication while she battled Covid-19.

Lead nurse Trisha Myers, from Moodiesburn, was ill and off work for three weeks with the virus and was ‘blown away’ by the efforts of her 260 staff during that time.

“I have been nursing for almost 40 years, I have not known such an emotionally draining time to be a nurse and it can take its toll,” said Trisha.

“I was off for three weeks with the virus and was stunned when I returned to see how well they were all doing. When I ask nurses and other staff how they are doing I just hear ‘we’re getting on with it’ and that in itself is remarkable.”

Trisha wanted to show her gratitude and went about organising a one hour singalong, complete with snacks and drinks in the old surgical block of the Royal – while adhering to the all-important rules of social distancing.

Trisha received support from a number of volunteers and was hugely supported by Louise Colquhoun, Volunteer coordinator who led the singalong.

“The nice thing about where it was held is that it’s a large atrium, going up five floors, so even those who couldn’t come down and join us, could enjoy the music and atmosphere from their balcony. I just wanted them to take 20 or 30 minutes, out of PPE, to feel ‘normal’ again,” said Trisha.

One member of staff to benefit from the experience was Health Care Support Worker Carole Smith. She said: “The celebration was a huge success, a great benefit, let staff have some enjoyment in this difficult time.

“It definitely cheered the staff up and made us feel lucky to have their health and well-being. A definite success, and a good time had by all.”

John Stuart, Chief Nurse added: “What an excellent gesture from Trisha which was welcomed by those who were able to attend. I only managed to get along for some of the songs but it was clear that the singalong proved to be a release valve for many of our staff. Maybe more will now join the GRI Choir now!”

If it was urgent before COVID-19, it is urgent now

A message from Dr Scott Davidson, Deputy Medical Director for Acute and Dr Kerri Neylon, Deputy Medical Director for Primary Care at NHS Greater Glasgow and Clyde:

We understand the COVID-19 pandemic may have made people anxious about accessing healthcare services in the same manner they would previously have done. 

However, we would like to reassure everybody that we have both the capacity, and the patient pathways in place to ensure anyone requiring urgent hospital care, COVID-19 or non-COVID-19, is appropriately and safely assessed.

If you have symptoms of COVID-19 that are deteriorating including persistent fever, worsening cough or breathlessness then please call NHS24 on 111.  This may involve being assessed at one of our established COVID-19 Community Assessment Centres.

For all other health issues please do not delay in contacting your GP as you normally would. It is incredibly important that if you do have symptoms that are of significant concern and may reflect an underlying serious illness such as cancer, that you are assessed as quickly as is possible.

Our GPs are all open and you will initially be assessed over the phone by a clinician who you can talk to about your symptoms. If required, a follow up video consultation or face-to-face appointment will take place at your practice.

For patients suspected of having cancer, please rest assured if you are referred on to the hospital that our hospital based specialty teams will arrange assessment for you as quickly as is possible.

We have all had to make changes to the way we work due to COVID-19 and it may be that you are offered a telephone or video (attend anywhere) appointment with your consultant, rather than visiting the outpatient clinic. You may be offered a test such as a specialized scan as a first assessment, with appropriate advice, reassurance, or, a follow up appointment and plan for further investigations, if required.

Please be reassured that every precaution has been taken to shield you from COVID-19. If you do require to visit a hospital site, our staff will work with you to provide specific times to attend via safe pathways separate from other patients. If transport is required, we can provide that as well.

All our staff are trained in the correct procedures and will be wearing appropriate PPE to ensure that neither you, nor anyone else is put at risk.

Your safety and wellbeing are our utmost priorities, and the sooner you are able to be assessed, the sooner we can put you on the appropriate care pathway.

Remember, if it was urgent before COVID-19, it is urgent now

Faith Leaders unite to thank NHS and frontline workers

Faith Leaders were brought together in a video by the Edinburgh Interfaith Association expressing their gratitude to all NHS workers and frontline staff.

The video was released just before the nation joined to clap the NHS on Thursday evening.

EIFA Executive Director Iain Stewart said, “We are all united across our different faith traditions in solidarity to come together to express our gratitude to all NHS workers and frontline staff.

“In all of our traditions caring for your neighbour is central. Our NHS staff and carers all exemplify what it means to care for another. This short video is just a small way to say thank you from across all the faith communities of Edinburgh.

“We are eternally grateful for all they do for us, every day putting their lives on the line in order to save the lives of others. There is no better sacrifice and we just all just want to say thank you.”

https://www.youtube.com/watch?v=IbACHNyoBOE&feature=youtu.be

Hibs tops to thank NHS

Hibernian FC is today delighted to announce that the club will proudly bear the words “Thank You NHS” on the front of our new shirts when next season does get underway.

The club decided to take the opportunity to express the thanks of the entire Hibernian and football community to our magnificent health service for the heroic, selfless and dedicated efforts of its staff during the coronavirus pandemic.

The club has spoken to senior management at both NHS Scotland and NHS Lothian, our suggestion has been warmly received, and the club will be working in partnership with NHS Lothian and Hibernian Community Foundation to deliver a layer of meaningful communications, engagement and community service.

We are further delighted to announce that our first home league game will be “Thank You NHS Day” and we will welcome hundreds of NHS staff along as our guests.

The words of thanks will adorn our new home shirts, and supporters will be asked to pay the sum of £5 to have the transfer applied, with all profits being donated to our local NHS charity, Edinburgh & Lothians Health Foundation.

Our mocked-up picture shows how the new kit will look with the message applied. We will be announcing how to pre-order your shirt over the next few days and the orders will be fulfilled when the strips are available in July.

The club is planning further fundraising throughout the season and expects to hand over a six-figure donation to the NHS charity by the end of the season. In addition, the club is donating a minimum of 100 tickets to NHS staff for all of our home matches, with fans being invited to participate in fundraising to help fund more.

Ronald Gordon, Hibernian Chairman, said: “In sport we celebrate our heroes and our stars. The NHS have shown they are our true heroes and our stars – they have valiantly cared for and nurtured us through the most difficult and challenging health crisis of our lives.

“Their efforts on behalf of all of us, which still continue today, have been magnificent and Hibernian wants to say thank you and celebrate them in the most meaningful way that we can.

“Additionally, we will be raising money and inviting NHS heroes to our games at Easter Road, and the club and our players will be working with our friends and colleagues at NHS Lothian to deliver a programme of health promotion and community service that will raise awareness and inform our entire community. I’m very proud, because this initiative speaks to the character and purpose of Hibernian Football Club.”

Scotland’s Minister for Public Health, Sport and Wellbeing, Joe FitzPatrick, said: “The dedicated NHS workforce are under unprecedented pressure as they deal with the impact of the pandemic.

“I welcome this excellent initiative by Hibernian FC, which will allow the club and its supporters to say thank you to the NHS. This generous gesture – which will be supported by further fundraising activity – will also see tickets given to NHS staff for home games, and a donation to Edinburgh & Lothians Health Foundation. As well as joining Hibs in thanking the NHS staff, I applaud the club for this wonderful idea – it highlights the positive impact football can have on a range of issues.”

Tim Davison, Chief Executive of NHS Lothian, also welcomed the idea, saying: “This is a big-hearted move from Hibernian Football Club and I know that all our staff and patients will greatly appreciate the generosity and thoughtfulness of this wonderful gesture. 

“We are proud of our amazing teamwork at NHS Lothian too, so are delighted and grateful that a club with such strong local community roots should honour us in this way.”

Esther Robertson, Interim Chair of Edinburgh and Lothians Health Foundation, the official charity fund of NHS Lothian, said: “This is a lovely idea and will help us fund more initiatives to support the wellbeing of patients and staff during these challenging times.

“Our funds provide extras which core NHS funding cannot be used for, such as providing tablets to patients to help them keep in touch with loved ones while in hospital, providing recliner chairs in rest rooms for hard working staff and funding art activity packs to help reduce anxiety and boredom in patients while in hospital for extended periods. Initiatives like these make a big difference to patients and staff, particularly when the going gets tough.”

Leeann Dempster, Chief Executive, said: “Our front-of-shirt sponsorship is our most visible and valuable sponsorship opportunity and we thought this season of all seasons we needed to show our appreciation to the NHS.

“As Ron said, we want to say thanks and we want to help raise awareness and also raise funds for good health causes. We know our supporters will rally behind this in their thousands.

“The club and Community Foundation have a proud track record of working with NHS Lothian through our unique GameChanger initiative, and we will be combining to create a programme for matchdays and non-matchdays to help tackle some of the health and social issues we will see arise post-Covid-19.

“For the avoidance of any doubt, this initiative does not cost the public purse one penny. It has been helped enormously by a small group of supporters who supported us in the idea and we are grateful to them all.”

Flight from China delivers vital NHS supplies to Scotland

A charter flight carrying essential personal protective equipment (PPE) and NHS supplies has landed in Scotland.

The cargo which included around 10 million face masks as well as infusion pumps for Intensive Care Units and virus collecting kits for use in health laboratories, landed at Glasgow Prestwick Airport from China on Saturday morning.

Minister for Trade, Investment and Innovation Ivan McKee said: “Scotland’s health and social care system is facing unprecedented demand.

“Protecting staff working on the frontline is an absolute priority which is why we have been working at pace with the NHS and manufacturers both in Scotland and internationally to improve and increase the supply of PPE.

“This charter flight, carrying additional equipment ordered by the Scottish Government, is significant and we will be focusing the distribution of these supplies to health and social care settings over the coming days.

“In these incredibly challenging times the Scottish Government will continue to do all it can to make health and social care staff feel as safe as possible in their workplace.”

Jim Miller, Director of Procurement, Commissioning and Facilities at NHS National Services Scotland (NSS), said: “This delivery is the result of a painstaking collective effort involving multiple partners working together to provide our NHS and social care colleagues with the PPE they need to keep them safe.

“Together with supply partners and Scottish Government, NSS continues to work 24/7 to source and supply the PPE that Scotland needs to fight COVID-19.”

EE gives unlimited data to NHS Heroes

EE is offering unlimited mobile data for NHS staff until 9th October 2020. 

Marc Allera, CEO of BT’s Consumer Division, said: “We hope this gives NHS staff one less thing to worry about.

“They can keep in touch with friends and family and use the internet without worrying about using up their data. Along with the discount we already provide, this is a thank you from all of us at EE to those in the NHS that are working so hard for us all.” 

All that NHS workers have to do is register online at www.ee.co.uk/nhs with a valid NHS email address to receive the new offer – this includes those staff already receiving discounts on their monthly mobile plans from EE. They’ll then receive a text message confirming that the unlimited data is on their account, until 9th October 2020. 

This offer is being supported with a TV campaign featuring Kevin Bacon detailing the offer and thanking NHS workers on behalf of EE for all they are doing to support the country. The campaign will run on TV, video on demand (VOD) and social media from today. 

EE and BT are doing all we can to increase our support for the NHS and are supporting with technology for hospitals, doctors and nurses, as well as connecting many of the temporary field hospitals around the country, including London’s NHS Nightingale Hospital. 

BT has also made it possible for BT Sport customers to ask BT to give their monthly subscription credit to the NHS Charities Together for Covid-19 Urgent Appeal.

So far, an amazing £292,000 has been donated, and we thank those customers for their generosity.

First Minister visits NHS Louisa Jordan facility

The First Minister has praised the dedication of the NHS Scotland staff and building contractors working to establish the NHS Louisa Jordan.

During a visit to the NHS Scotland medical facility at the Scottish Events Campus (SEC) in Glasgow, the First Minister said their efforts will provide reassurance to people across Scotland and if required, ensure that the NHS has extra capacity to treat patients.

Construction work began on turning the SEC into the NHS Louisa Jordan on Tuesday 31 March. Since then:

  • 23,000 square metres of flooring have been laid
  • partitions between the beds have been constructed, creating more than 1,000 bed bays
  • more than 8,000 pieces of medical equipment have been ordered
  • 35,000 metres of network cabling have been laid for the nurse call system
  • 135,000 metres of cabling for lighting and power sockets have been laid
  • a new bespoke system to ensure oxygen supply to every bed has been put in place with 1,400 medical gas outlets.

The First Minister also urged people across the country to stay at home over the Easter weekend to help slow the spread of coronavirus (COVID-19).

The First Minister said: “Everyone involved in establishing the NHS Louisa Jordan deserves our sincere thanks. They are working tirelessly under extremely challenging circumstances to build a unique national facility.

“While I still hope that it will not be needed, the NHS Louisa Jordan will help our NHS to prepare and provide people with reassurance that we have measures in place to help treat people during this pandemic.

“I urge everyone in Scotland to continue to follow the social distancing advice and to stay at home. By following the social distancing measures, they can help to slow the spread of COVID-19, save lives and protect our NHS. If they do this, the NHS Louisa Jordan will not need to open.”

The NHS Louisa Jordan is an NHS Scotland-run medical facility. It will have an initial 300 beds which could expand to hold more than 1,000 patients if required.

Jill Young, former Chief Executive of the Golden Jubilee Hospital at Clydebank, has been appointed Chief Executive of the temporary hospital.

The facility is named after Sister Louisa Jordan, a First World War nurse who died on active service in Serbia in 1915 while providing much-needed care to an area of dire need as part of the Scottish Women’s Hospitals for Foreign Services. Born in Maryhill, Glasgow, Louisa Jordan signed up to the war effort in December 1914 while working as a Queen’s nurse in Buckhaven, Fife.