Edinburgh Council’s Senior Housing Staff meet North Edinburgh Parents Action Group at Royston Wardieburn Community Centre
Last Wednesday (27th September), North Edinburgh Parents Action Group met with senior members of the Council’s housing management team and the Chair of the Housing Committee to discuss the issues raised in their report ‘SOS North Edinburgh’s Housing Emergency’ .
The group used the meeting to highlight many of the housing problems which sadly are common in most areas of North Edinburgh including mould and dampness, overcrowding, anti-social behaviour and an unacceptable repairs service.
Shocking
Group members shared their own personal stories about how these issues were impacting on their familiies’ physical and mental health. The housing staff and the chair of the Housing Committee were visibly shocked at some of the stories shared by members.
The senior housing staff gave a commitment to work with the parents group to address these issues as a matter of urgency. They also agreed to work closely with local families who have been involved in the project to try to resolve their ongoing housing problems and will use this process to identify what needs to change.
Susan Rowand, Chairperson of the Parents Group, said: “People have been waiting so long to get their housing issues fixed, many of them can’t wait any longer. We really hope that things begin to happen soon.
“A follow up meeting has been planned for the end of November to update the group on progress made.”
A group member added: ” I feel pain and anger at what my family have been through, maybe something will happen now – I don’t know.”
Next Steps
After the October break, group members will meet with Dr Olivia Swann, Clinical Lecturer in Paediatric Infectious Diseases at Edinburgh University.
Dr Swann worked with the parents group earlier this year on their publication and told group members that “strong scientific evidence has shown that poor housing can affect someone’s physical and mental health throughout their life.”
This is a very worrying concern for group members and highlights the need to address the area’s housing emergency now.
LOCAL PARENTS LAUNCH DAMNING REPORT ON HOUSING CRISIS
North Edinburgh Parents Action Group has launched an exhibition and publication highlighting the horrific housing conditions local people are being forced to live in.
The group also screened a new film about the lived experience of a local woman’s heart-breaking attempts to secure a decent home for her children.
North Edinburgh Parents Group hope that the event held at Royston Wardieburn Community Centre yesterday will draw attention to the significant impact that poor housing is having on local families’ physical and mental health and will send a clear message to politicians at all levels of government that urgent action is required to tackle North Edinburgh’s housing crisis.
Guests were welcomed by Royston Wardieburn Community Centre chairperson Billy Fitzpatrick and the event was launched by Forth SNP councillor Stuart Dobbin, who has been taking a particular interest and holding surgeries on the issue:
“Living in a home safe from Damp and Mould should be a basic right that all Council and Private tenants should enjoy.
“This important event was made all the more powerful and moving by hearing the testimony of women who, with their families, have to live with Damp and Mould and the exhibition showing pictures from inside their homes.
“Dampness creates a risk to our physical health and our mental health. It impacts on the future life chances of our children. And if not addressed, it places additional burdens on our doctors and the wider NHS services.
“This is the issue that I am most passionate about addressing as a Councillor. By my estimate about one quarter of all Council dampness cases in Edinburgh are in North Edinburgh.
“I have been raising cases and campaigning within the Council for faster action to be taken to eradicate damp from tenants homes, and as a result, the Council has now set up a dedicated, skilled team to do just that. Early days and a lot to do.
“I want to hear from residents who have damp and mould, or are having difficulty getting the problems addressed.
“I will be at Pilton Community Health Project tomorrow morning (Friday) from 09.15-11.00 if anyone needs to discuss this or any other matter that I can help with. Or you can email me – cllr.stuart.dobbin@edinburgh.gov.uk”
Few who attended the event could fail to have been moved by the heart-rending stories of local woman struggling to be heard. The women, for many of whom English is not their first language, bravely shared their dreadful experiences to a packed room.
As one said after the event: “Speaking to a big crowd made me very nervous and I wasn’t sure that I would be able to do it.
“But we all did do it – we had to do it. We want people to hear how we are living.”
A spokesperson for the group said: “We understand that there are no simple solutions or easy fixes to Edinburgh’s current housing emergency.
“However, Edinburgh is one of the richest cities in the country and it is time that all levels of government – Edinburgh Council, the Scottish Government and the UK government – come together and prioritise spending on improving housing conditions in this city.
“We are serious about our demands and we are prepared to do whatever it takes to secure a decent place to live. We hope that we do not have to resort to a class action which is the route that over 50 tenants from various local authorities have taken in order to secure a warm, safe home.
“However, nothing is off the table. Enough is enough!”
Sara, who spoke at the event, said: “We welcomed the opportunity to tell our stories and have our voices heard.
“We’re fed up of nobody listening to us and being blamed for causing the problem. It’s not our fault. It’s well documented that people have been having problems with dampness and mould down here for decades and its time that something was done about it for once and for all”.
Susan, another member of the group, added: “We are really disappointed that the ‘high heid yins’ didn’t come to our event to hear our stories and see for themselves the conditions that people are having to put up with.
“We will be making sure that they all get a copy of our report and we will be expecting to hear from them soon about how they are going to respond to our demands. They need to understand that we’re not going away.”
Dr Olivia Swann, Clinical Lecturer in Paediatric Infectious Disease at Edinburgh University, also spoke at the event.
Thanking the women for their moving testimonies, Olivia’s presentation explained how homes are much more than just physical structures and made clear that “strong scientific evidence has shown that poor housing can affect someone’s physical and mental health throughout their life”.
Sara says this is an extremely worrying fact for those of us with young children who have been living in mouldy homes for most of their young lives.
Dawn Anderson, Director of Pilton Community Health Project (PCHP), who attended the event along with members of her Board, including former Leith MP/MSP and Holyrood Health Secretary Malcolm Chisholm, said: “We are very concerned about the problems the parents group has raised.
“PCHP has been supporting people to get help for some time. One parent has been working with Media Education on a new film featuring the nine year battle of Anita, a local women, desperately trying to escape her damp house”.
Dawn explained how it was fitting that the parents action group had called their exhibition ‘Home Sweet Home’: “It’s 40 years since PCHP was established in North Edinburgh and dampness and ill-health was one of the first issues the campaigners worked on. Meetings with local parents led to a womens’ group forming.
“They produced a slide show called “Home Sweet Home” and presented it to health professionals in the area. This resulted in The Scottish Executive backing a research project conducted by the University of Edinburgh who established a direct link between dampness and ill-health all those years ago.
“There have been countless studies on this issue over the years which have drawn the same conclusions. Sadly, we can see from Anita’s film and from the parents stories and photographs, little has changed and family’s in the area are still faced with health threatening living conditions.”
The Group is already planning a follow-up event to build on the momentum created by yesterday’s launch.
HOME
A poem by members of North Edinburgh Parents Action Group
BRITAIN is in the grip of a new mould crisis, a leading property association has warned. The National Association of Property Buyers says they are seeing more and more cases of mould infestations inside properties.
And they’ve warned the problem is going to get worse and wll become a bigger issue for many homeowners and renters in the New Year.
Spokesman Jonathan Rolande has now called for a national awareness campaign to drive up knowledge and information about the problem.
He said: “Damp and mouldy homes don’t just make life a misery – they put lives at risk. I fear the cost of living crisis is only making this issue more acute.
“I am seeing more and more cases of this at the moment in properties I am viewing and in pictures shared with me by colleagues in the industry.”
Explaining the main reasons properties suffer with dampness, Mr Rolande said: “Rain is a massive contributory factor. This can enter the home through a porous external wall or because of defective guttering or roofing. Once it has penetrated it soaks into insulation and plasterwork. This is a perfect environment for mould to grow. The UK is experiencing increasing amounts of torrential rainfall.
“Rising damp is a problem too. A more unusual cause as most properties built after 1930 have an adequate damp proof course (DPC) to stop moisture from the ground from entering the home. However, the DPC can be breached if soil or paving is built up around the outside walls.
“Condensation often creates damp as well. We all experience condensation in our homes when cooking or after a shower. Good ventilation is key, moisture has to be allowed to escape. Many people don’t ventilate adequately in an effort to preserve warmth in the home.”
TIPS ON HOW TO BEST DEAL WITH MOULD
*Switching on the heating for at least twenty minutes in the morning will even out the temperature and stop the cold spots where condensation settles. Warmer air increases airflow too which allows moisture to escape more easily.
*Ventilate. If safe to do so, leave a window slightly open whenever you can and always when cooking or bathing.
*Dry clothes outside when possible or in a ventilated room. Tumble driers cause less condensation.
*Use moisture traps or a dehumidifier to catch excess water.
*Remember that our homes are now more airtight – double glazing and insulation keeps the bills down but stops normal airflow.
*Some plants – ferns and orchids – reduce humidity and they look nice too
*Check the structure, damp can be a pipe leak or rain getting in through the brickwork. Check tiles and gutters are sound too.
*Use lids on cooking pans – it saves money too.
*Keep furniture away from walls to increase air movement
Carol from Shelter Scotland advises Families and Pregnant Women around any housing issues but mainly damp and mould, and overcrowding.
She will be here at PCHP on the first and third Fridays of November and December from 10am until 12pm. Come along to meet her if these issues are affecting you!
Speaking after his Members’ Business Debate on Damp Housing in Scotland at the Scottish Parliament last week (20/04/23), Foysol Choudhury MSP said:“The tragic death of two-year-old Awaab Ishak, who died after exposure to extensive mould in his home in England, was a stark warning of the dangers that mould can cause when not dealt with properly.
“That’s why it was so important for me to bring this Members’ Business Debate to the Scottish Parliament, to highlight that we must act now to stop preventable deaths like Awaab’s from occurring in Scotland.
“Unfortunately, too many Scottish residents today live in dangerous housing.
“The Scottish Government’s recent House Condition Survey supposedly found that 40,000 homes in our nation fall below tolerable standards, with a third of these being due to rising or penetrating damp.
“Given there are on average two people per household, that’s 80,000 Scottish residents living in homes that their own Government considers to be intolerable, with 27,000 of these due to damp.
“One of my constituents lives with their partner and four children in a council house in Edinburgh.
“Two of the children have asthma, which has gotten worse, and another has developed a constant hacking cough as a result of damp and mould.
“My constituent has told me they fear for their children because of their prolonged exposure to mould and has even had to call an ambulance at one point due to their child having severe chest pains.
“The ambulance report actually cited mould as an environmental factor at their property.
“Another of my constituents has been living in a mould infested house for 16 months with their 21-month-old son, leading to a disastrous effect on their mental health.
“Many constituents are left feeling helpless and like nothing is being done to ensure they have permanent, safe accommodation.
“Negligent behaviour of private landlords must be tackled, especially as almost half of private-sector-rented homes in Scotland supposedly failed the Scottish Housing Quality Standards.
“The experience of my constituents, who have had to move out of their privately rented accommodation because of fears the effects of damp and mould would have on their very young child, speaks for itself.
“Letting agents and private landlords must ensure tenants are aware of the ways in which mould and damp occurs and how to prevent it.
“In addition, landlords should not be renting out houses or flats that need structural repairs to avoid mould forming.
“Ultimately, housing providers should be held responsible for ensuring that the accommodation they provide is clean and safe for every resident or tenant that moves in there.
“The Scottish Government need to do more to help them and hold them accountable when crucial repair work is not being done properly.
“How many trips to the hospital, long-term illnesses, or deaths caused by damp housing is it going to take for the Scottish Government to take this seriously?
“I am asking for the Scottish Government to consider setting up a grant scheme to tackle dampness problems in council, housing association and private sector properties. We need to address both the long and short-term problems with damp housing and consider extra investment for a whole house retrofitting programme, across Scotland.
“Too many of our citizens are living in dangerous accommodation and landlords are getting away with doing nothing about it.
“We, as the Scottish Parliament, have to do more. “
Guidance setting out private rented sector landlords’ responsibilities for ensuring their property meets updated standards has been published.
From 1 March next year, all private rented properties will be required to have central heating, a kitchen with adequate space and facilities to prepare and store food, and common areas that are safe to use and properly maintained.
Properties will also need a circuit breaker device that reduces the risk of electrocution and fire. Existing requirements for safe gas and electrical systems will be extended to other types of fuel. Similar standards are already in place in the social rented sector.
The guidance also covers the action landlords must already take to prevent damp and mould.
Housing Secretary Shona Robison said: “Landlords have one year to meet our updated Repairing Standard, which will improve the condition of private rented property, make homes safer and ensure consistency between the social and private rented sectors.
“The majority of private landlords will already be meeting these standards. The guidance published today will help landlords better understand their responsibilities and ensure those who do need to carry out works can do so in advance of the 1 March 2024 deadline.
“All rented homes are required to meet standards that ensure they are free from damp and mould, and this guidance will help us to ensure this happens in the private rented sector.”
More than 200 affordable homes have been given the green light this week, allowing the Council to create more much-needed affordable housing.
At least 130 of these new homes will be for social rent at key sites in Greendykes, Wester Hailes and Dreghorn.
It follows decisions by the Development Management Sub Committee on Wednesday (25 January) to grant permission for newbuild sites and agreement by the Finance and Resources Committee on Thursday (26 January) for the Council to purchase empty homes from the Ministry of Defence.
Of the 140 new homes agreed for Greendykes, 74 will be Council homes.
They form the final phase of the Council’s 15-year Greendykes masterplan, which is delivering 2,200 new homes in total alongside four new schools, a new public park, a brand new town centre and 300,000 sq ft of retail space.
The project is also the second pilot for the Edinburgh Home Demonstrator (EHD) programme, meaning innovative construction methods will be used to build these homes offsite before delivering them to Greendykes where they will offer residents’ net zero carbon homes. This is a significant milestone for the EHD programme and the Greendykes area as we look to accelerate the delivery of affordable housing that is aligned with the current Net Zero Carbon approach of the Council.
Of the 73 new homes granted for Wester Hailes,41 will be Council homes.
They will be built at a derelict site in Murrayburn Gate where the Wester Hailes Health Centre once stood. The site is next to the Westside Plaza shopping centre and close to rail links, with the community to also benefit from a new public footway to the nearby Canal View Primary School.
All 23 empty homes agreed to be bought in Dreghorn are currently owned by the Ministry of Defence and are based along Dreghorn Place and Dreghorn Drive. The homes will be made available for social rent from the Council.
Councillor Jane Meagher, the Council’s Housing, Homelessness and Fair Work Convener, said: “Never has our need for affordable housing been greater as we face a cost-of-living crisis and a climate emergency. The decisions made this week demonstrate our Council’s commitment to urgently creating the homes Edinburgh needs.
“I’m particularly pleased that we’ll be able to deliver so many homes for social rent. We want to provide everybody with a safe and warm place to live but we’re facing growing homelessness in Edinburgh. This remains a challenge, but these new properties that we’re buying and building are going to help many people in desperate housing need.
“And, as we build these new homes, we’ll create well designed places. Innovative offsite manufacturing of net zero homes such as those planned for Greendykes will help tenants and residents to keep their fuel bills down. This work will be taken forward alongside retrofitting many of our existing homes, so that older Council properties are also brought up to a better standard.”
The City of Edinburgh Council has set out its improved process to deal with issues some tenants face due to excessive dampness, mould and condensation.
The enhanced processes, that puts our tenants health and wellbeing at the forefront, are being rolled out now (from June 2021) to deliver a robust, streamlined, start-to-finish approach that will quickly address immediate moisture-related issues within Council homes, while also looking at the conditions and internal fabric to prevent problems arising in the longer term.
The report makes clear that the first step will be to remove and reinstate any walls or surfaces affected, alongside work to identify the causes and address them. It’s been designed to ensure that tenants are kept up to date through more frequent updates from locality officers and ongoing liaison so they know what to expect at every step of the process.
Significant capital investment will be at the heart of the programme to remedy the root causes of these issues. Work is already under way to proactively engage with our tenants to ensure that any homes affected are identified and appropriate remedial action taken.
In the short term, following the successful pilot dehumidifier programme, devices will now be made available as standard, with help to fund the running costs for the duration they are required. In conjunction, other immediate action will be taken to investigate if there are any underlying issues such as poor external fabric, poorly performing heating systems, issues with windows or doors, or ineffective extractor fans.
This will be complemented by the ongoing support of the Council’s dedicated Energy Advice Service, set up in 2018. It provides advice and support for tenants on energy efficiency and heating their homes and has supported nearly 3,000 households, with financial savings for tenants totalling over £590,000 and carbon savings of 1,485 tonnes.
The Convener and Vice Convener of the Housing, Homelessness and Fair Work committee, Councillor Kate Campbell and Councillor Mandy Watt, have looked to tackle this challenge for the Council repairs service head on, listening to tenants’ concerns and taking more responsibility to make sure Council tenants live in homes that are clean, safe and warm.
Convener, Councillor Kate Campbell, said:“I’ve heard the concerns raised by our tenants and recognise that there were issues with the process. Previously if damp wasn’t identified, but there was mould and condensation, tenants were often given a referral to the energy advice service, but too often work wasn’t undertaken to identify any underlying issues which could be causing mould, and mould was not removed as the first step. This report sets out how that process will change.
“The first step will be to remove any mould or damaged surfaces and reinstate them. We’ll then take a robust look at what the cause could be, whether that’s leaks, issues with doors or windows, insulation, heating systems or extractor fans not working. After we’ve carried out these steps, we’ll bring in energy advice to make sure tenants are heating their homes in a way that works for them and is as energy efficient as possible.
“The new process will be more transparent from start to finish and it will be made clear at the beginning what tenants can expect. The process is designed to make sure we are dealing with these issues in the short, medium and long term, and there are checks along the way as well as six weeks after the work is completed.
“Through this new plan and revised processes we’re taking more ownership, more responsibility and giving more support to our Council tenants to make sure they are living in homes that are safe, clean and warm and ones that they are proud to live in. The health and wellbeing of all Council tenants is paramount which is why we asked for this report. We need to be confident that we are getting it right for all tenants who are experiencing these types of issues with their homes.
“This will be complemented by the current capital investment programme and the work we’re starting to retrofit existing homes to high energy efficient standards. This demonstrates our intention to improve the quality of all of our Council homes and bring them up to modern standard of energy efficiency which in turn will help to keep homes better ventilated, warmer and cheaper to heat.
“Fuel poverty is a critical factor and this report outlines the measures in place to address this worrying situation for families.”
Vice Convener, Councillor Mandy Watt, said:“I’m really pleased to see that we’ll be taking greater responsibility for fixing the problems of condensation, damp and mould that afflict some of the housing we own.
“By authorising our repairs team to tackle these issues head on, we’ve taken huge steps in the right direction. We’ll also be looking to invest in any structural improvements that are needed.
“As things progress, we’ll check with our tenants that what we’re doing works; and we’ll listen to their suggestions about any further measures we could take. The Covid-19 pandemic has created challenges for our repairs service team but we are all committed to getting this right for our tenants.”
Council tenants have suffered from living in damp housing in Edinburgh since long before coronavirus was ever an issue, of course – Ed.:
The Council says it is investing significantly in homes to make them easier and cheaper to heat.
In the last six years, over half of Council homes have benefited from energy efficiency measures including new heating systems, insulation and new windows and front doors.
A Whole House Retrofit (WHR) programme is currently in development and will inform the long-term investment approach for existing homes from 2023 onwards. The WHR approach will prioritise advanced whole house retrofit measures, which will help to design out poor performance and future maintenance risks. Once completed, homes will be better insulated, ventilated and affordable to heat.
The process for dampness, mould and condensation will be continually monitored to pick up any emerging issues, and a detailed review will be undertaken after a three-month period, to allow time for the process to be embedded and an assessment of its effectiveness can then be made.
This will include a review of tenant satisfaction and constructive feedback received, together with further tenant engagement. This will complement an existing in-depth review of a sample of escalated complaints, which includes cases where dampness, mould and condensation issues have been present.
This afternoon Muirhouse Living Rent members will be highlighting Edinburgh council’s home repairs failures in chalk outside Pennywell Road shops before hand delivering their demands regarding the repairs process within Edinburgh Council properties to council buildings on West Pilton Gardens
This action comes after repeated instances of residents’ repairs’ needs being ignored, delayed or delivered to a poor standard and seeks to call Edinburgh council’s attention to the wider repairs system
Tenants demand that Edinburgh city council introduce measure to improve delays, satisfaction and communication regarding repairs
Today, from 1pm – 3.30pm, Living Rent members from Muirhouse will gather to protest the failure of Edinburgh City Council to provide an adequate standard of repairs to council properties in the area.
Members’ will write a wall of complaints in chalk complying with social distancing measures to bring the council’s attention to the significant delays, lack of communication, and poor quality repairs across these properties which have left many residents living with long-term mould, damp, drafts, and leaks.
Information received from a Freedom of Information request shows that despite there being less than 5,000 council properties in the North West locality of the city, to date there are 1,390 uncompleted repairs jobs.
Residents also learned that in the last year alone, the council received over 2,815 repairs complaints relating to heating systems and 1,472 relating to plumbing works with the average time taken for a repair to be completed being 35 days – this is despite a 2019 Edinburgh council report revealing that 90% of homes in Muirhouse required repairs [1].
Ongoing issues with severe damp, mould, and leaks in Muirhouse residents’ homes is contributing to respiratory health problems with one resident being told by her doctor that her mould-ridden property was no longer safe for her and her child to live in.
Edinburgh council advice to residents suffering with extreme mould and damp is to ventilate and heat the property, but owing to the structural insulation problems across many of the blocks, heating the properties sufficiently is a costly process.
Some families across the blocks estimate their winter heating costs to be as high as £50/week – adding to problems of fuel poverty in an area where one in three children live in poverty [2].
Amidst a global pandemic, accessing secure, safe and quality housing is more important than ever, and residents fear that the upcoming winter will exacerbate the consequences of unaddressed repairs issues.
Following the chalk wall of shame on Pennywell Road, tenants will proceed to march down to the West Pilton Gardens Council offices where they plan to deliver their letter of demands by hand.
These demands include:
– A new system by which tenants must sign-off on all repairs jobs prior to the council closing the case – Tenants to be given ‘repairs process’ satisfaction forms after the completion of each repair – Having a named council employee who works in the repairs department who is designated to be responsible for all repairs cases across Muirhouse – Tenants to be given a deadline for any second repairs visits within 24 hours of the first visit by a tradesperson or council worker – Tenants request Edinburgh council provide a reasonable timescale within which all repairs should be resolved
Muirhouse tenant and Living Rent member, Shafiq, said: “I have been waiting for over nine months for a leak repair. My home is permanently damp and causing respiratory problems during a pandemic – and I’m not even living in the worst flat in my building!”
Another Muirhouse-based Living Rent member highlighted that “this type of behaviour by Edinburgh council shows the need for an in depth review of their system which is clearly failing tenants in the middle of a pandemic, when access to warm, secure and quality housing is crucial to health”.
