Hanover care workers to start industrial action against “insulting” pay cut plan

Care workers employed by the charity and social landlord Hanover (Scotland) Housing Association will start a programme of industrial action against their management’s “insulting” 1 per cent pay offer.

Action will involve a work to rule including a ban on all overtime and additional holiday working from 17.00 hours from today (Tuesday 7 September), impacting service delivery in care support, cleansing and domestic assistance across twenty-eight sites.

The dispute is the culmination of months of fruitless negotiations between GMB Scotland representatives and Hanover senior management, who themselves were awarded a 4.5 per cent pay rise in 2020, to substantially lift the pay and conditions of frontline staff.

GMB Scotland organiser Ude Joe-Adigwe said: “The employer’s offer means a real-terms pay cut for staff who have worked throughout the COVID-19 pandemic, it’s totally insulting.

“Our members provide vital care and assistance for some of the most vulnerable people in our communities, and they deserve to be treated so much better than this.

“This is not a decision our members have taken lightly; they are proud of their work, but it’s a shame their employer won’t value frontline staff the way they value themselves.

“This action shows Hanover that their staff are prepared to fight for their dignity and value, and we would hope the employer reconsidered its position.”

Delayed Discharge in NHS Lothian returns to pre Covid-19 levels

The number of days that patients who have been delayed from leaving hospital because of no appropriate place to go to has risen to 7,829 for July 2021, the latest month statistics are available for.

This is an increase of 2,004 from 5,825 delays throughout June and triple the number of bed days occupied from delayed discharge at the start of the Covid-19 pandemic when 2,531 delays occurred.

At the start of the Covid-19 pandemic SNP Ministers made the decision to move hospital patients into care homes, to free up hospital space for dealing with the Covid-19 pandemic. It later emerged that patients being moved from hospitals to care homes where not tested for Covid-19 leading to higher rates of Covid-19 deaths in care homes than anywhere else in Scotland.

The level of delayed discharge in NHS Lothian has now returned to pre- pandemic levels with the number of bed days in hospital for delayed discharge being 11 higher than March 2020, 7,278, when hospital patients where moved to care homes.

Edinburgh and the Lothians were in the process of recovering from a Social Care crisis before the pandemic hit, with the peak of delayed discharge in hospitals being in October 2018, when 11,855 combined days when patients were not able to leave hospital, despite being back to health.

Lothian MSP, Miles Briggs, said: “These figures are very concerning, with the number of patients being stuck in hospital without a suitable destination, returning to pre pandemic levels.

“In Edinburgh and the Lothians there has been a long standing challenge to provide social care, which started to shift towards care in the community.

“We are now seeing increasing numbers of patients not able to leave hospital and the Edinburgh Integrated Joint Board are planning on closing more care homes.

“Patients leaving hospital must have a suitable destination to go once recovered, so that we are not in a position where people are waiting days on end in hospital, when they don’t need to be there.”

End in sight to parking charges at Royal Infirmary Edinburgh

Talks at advanced stage to take over Edinburgh facility

Hospital parking charges are set to end permanently in Scotland after agreements were reached to buy out two car parks in Glasgow and Dundee operated through PFI (private finance initiative) schemes.

Negotiations are also progressing to take over the last remaining PFI car park in Scotland at Royal Infirmary of Edinburgh, with an agreement expected to be reached in the coming months.

Parking charges have been suspended at the three hospital PFI facilities since the start of the Coronavirus (COVID-19) pandemic. The agreements to take the car parks into public hands will mean this becomes permanent.

The new Scottish Government had pledged to take steps to end hospital parking charges permanently at PFI sites in Scotland during its first 100 days.

Health Secretary Humza Yousaf said: “I am delighted to announce that these facilities will come into public hands and help phase out the legacy of PFI in hospital car parks in Scotland.

“We all owe a huge debt of gratitude to our NHS workforce for their heroic efforts throughout the pandemic and this will ensure that, along with patients and visitors using our hospitals, they will not face the prospect of parking charges returning.

“There are no car parking changes in place at any hospitals after this Scottish Government secured an arrangement to suspend these at the three PFI sites at the start of the pandemic. Charges at other NHS car parks had already been abolished by this Government.

“This announcement shows we are determined to ensure they will not return at any PFI site in Scotland. Talks are progressing well with the owners of the Royal Infirmary of Edinburgh site and I am hopeful of reaching an agreement in due course. As this progresses we will be keeping the car park at the hospital free while the final agreement is reached.”

NHS Lothian Deputy Chief Executive, Jim Crombie said: “We look forward to the completion of negotiations with our PFI provider to end parking charges on our sites permanently and are grateful for the funding that enables staff and patients to continue to park free of charge in the meantime.”

The Scottish Government has provided the funding for NHS Greater Glasgow and Clyde to complete the buyout of the PFI car park contract at Glasgow Royal Infirmary for £26.3 million, taking over the facility. A similar arrangement has been reached for NHS Tayside to buyout of the PFI car park contract at Ninewells in Dundee for £9million.

NHS Tayside Director of Facilities, John Paterson said: “We know that the suspension of car parking charges at Ninewells Hospital has benefited patients, staff and visitors alike and it has made a real difference to those who have come on to our site since March 2020. 

“Today’s announcement of the permanent removal of parking charges at Ninewells is welcome news for everyone. We have worked closely with Scottish Government and car park operators Saba UK to achieve this and we are continuing to work with Saba UK to ensure car parks are managed effectively, enabling patients, staff and visitors to park safely at the hospital.“

NHS Greater Glasgow and Clyde Director of Facilities and Estates, Tom Steele said: “We have been working closely with Scottish Government colleagues to remove parking charges for staff, patients and visitors from all of our hospital sites.

“It has been an aim of NHSGGC for some time that our staff can come to work and not be charged to use the parking facilities, so I am really pleased that this work has now concluded and we are able to offer free parking to all staff working at each of our hospitals as well as patients who will be attending to receive treatment and their loved ones who visit them.”

Car parking charges were suspended at the Glasgow Royal Infirmary, the Royal Infirmary of Edinburgh and Ninewells Hospital, Dundee in March 2020 at the beginning of the pandemic. 

New report outlines impact of youth work during pandemic

A new report exploring how youth work responded to the needs of young people during the Covid-19 pandemic reveals the importance of youth work’s role in closing the attainment gap going forward.

Youth work: Closing the poverty-related attainment gap during the pandemic found that access to youth work within a whole system approach can play a key role in mitigating the longer-term impact of the pandemic in relation to attainment, mental health and wellbeing.

The report identified that disruption to youth work services exacerbated the impact of the pandemic on young people’s learning, achievement and wellbeing.

The youth work sector’s ability to adapt to changing guidelines to create new safe spaces had an overwhelmingly positive influence on young people’s resilience during the pandemic, with 83% of young people reporting that youth work had been important or very important to them over the past year.

Research highlights challenges for Scotland’s unpaid carers and carer support workers during pandemic

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Carers Trust Scotland today is releasing research about the experiences of the pandemic among unpaid carers and carer service support workers across Scotland. More than 500 participants shared the challenges of caring, and supporting unpaid carers, throughout the pandemic.

The pandemic has been difficult for unpaid carers, with 90% of respondents stating they are spending more time caring and 82% saying they have had no respite since the beginning of the pandemic.

With lockdowns and restrictions, many unpaid carers have been unable to share the responsibilities with family and friends and many services have had to pause or reduce their input.

These challenges also impact those carer service workers supporting unpaid carers. As other services paused, 76% of carer support workers that participated found their workload increased. 65% say that their job role has changed, as delivery of support moved online.

Carer support workers highlighted the emotionally demanding calls from unpaid carers, and the challenges of taking these calls in a home working environment without the support of colleagues that you would have in an office.

Hannah Martin, Research and Engagement Officer for Carers Trust Scotland, said:The pandemic has been a very challenging time for both unpaid carers and carer support workers.

“The challenges unpaid carers have faced, have directly impacted those supporting them. Through the lived experience of unpaid carers and carer support workers, this research illuminates those challenges throughout this unprecedented time.”

In addition to providing an evidence base of experiences, the research puts forward recommendations and suggestions to support carer services and staff as they move out of the crisis phase of the pandemic. This includes recognising and valuing the incredible contribution of unpaid carers, and carer support workers over the pandemic period.

World-leading researcher on unpaid carers’ rights and Carers Trust Ambassador, Professor Saul Becker, said: “During the pandemic, unpaid carers of all ages, have been spending more time caring and more people than ever before have taken on unpaid caring responsibilities while statutory and other support services have been reduced or not available.

“This has also added additional pressures on carer support services that have had to adapt their practices quickly and provide holistic support to unpaid carers during very challenging circumstances.

“I welcome this COVID-19 in Scotland impact report on unpaid carers and carer service workers and believe every effort should be made to support the implementation of the report recommendations and suggestions, which could further improve the lives of unpaid carers and recognise and value the vital role of carer support services.”

Mental Wellbeing and Social Care Minister Kevin Stewart, said: “Carers, and the services that support them have done a remarkable job in very difficult circumstances over this past year during the pandemic. I want to thank them for all their hard work and effort.

“During the pandemic, we have invested an additional £1.9 million in extra carer support via carer organisations. The Scottish Government continues to work closely with the Carers Trust and national care organisations to ensure that carers continue to receive the support and the services they rely on. We will continue to do so as we move into a new phase of the pandemic and society starts to open up.

“The Scottish Government is committed to establishing a National Care Service by the end of this parliament to oversee the delivery care, invest in better terms and conditions for the workforce and provide better support for unpaid carers.”

Another £12 million to health boards for emergency care

The Scottish Government has released £12 million in additional funding to health boards across Scotland to support non-COVID emergency care.

This immediate action will help put measures in place to reduce waiting times for urgent or emergency treatment, with a focus on boosting staffing levels and available beds.

Health Secretary Humza Yousaf said: “We are acutely aware that hospitals are facing significant challenges due to a rise in non-Covid attendances and that some health boards are taking necessary measures to protect urgent and emergency care capacity.

“This £12 million will support them to do so. We are working closely with those Health Boards experiencing the greatest challenges to ensure the funding delivers the improvements required.

“Our NHS staff continue to work tirelessly to respond to the pandemic whilst providing vital non-Covid treatment and safe patient care. Any reductions to service will be short term to ensure those of most critical need have immediate medical attention. Urgent treatment, including vital cancer treatment will continue during this challenging period.”

Chief Executive of NHS Lothian Calum Campbell said: “Hospitals across Scotland are dealing with the pandemic, while seeing an increase in non-covid patients arriving at their doors.

“We are grateful to the Scottish Government for working with us to ensure everyone who needs urgent or emergency care is prioritised – such as vital cancer treatment or accident and emergency care for life-threatening conditions.

“This funding will be vital in helping to provide extra staffing and bed capacity to further enhance improvements in unscheduled care and support delivery of the NHS Recovery Plan.

“NHS Lothian will use this funding to increase beds in the community, relieving pressures on acute hospitals, and to support staff in treating patients as quickly as possible.”

The public can do their part to help the NHS by considering options closer to home when they need medical attention.

Advice is available online at NHS Inform, or they can contact their GP practice or visit their local pharmacy who can help and prescribe treatment.

They can also call NHS 24 on 111 if they can’t wait for their GP practice to open, or they think they need emergency treatment which is not life-threatening.

More staff to bolster Scotland’s Test and Protect system

Changes are working, insists Health Secretary

Scotland’s Test and Protect contact tracing system will see its workforce bolstered with the deployment of additional staff over the coming week to help address a rising number of coronavirus (COVID-19) cases.

Health Secretary Humza Yousaf  said recent changes to the system are helping its performance and the way it operates will continue to evolve as vaccination levels rise.

Ascensos, one of Test and Protect’s existing commercial partners, has agreed an arrangement with Barrhead Travel to accelerate and augment the capacity they are providing to the contact tracing system by 100 staff. Additional contact tracing bank staff continue to be brought on board and existing bank staff mobilised. 

Recent changes to the system have also been implemented aimed at ensuring a growing number of cases are closed by contact tracers and that high risk cases are prioritised. These include greater use of text messaging to contact lower risk index cases and digital self-tracing forms.

Mr Yousaf said: “Our Test and Protect workforce have played a vital role in the battle against this pandemic. We  owe these contact tracing teams a huge debt of gratitude for all their efforts over the past year.

“The Test and Protect system has continued to operate well as case numbers have increased in recent weeks, contacting unprecedented numbers of people.

“This agreement to bring in additional staff follows our ongoing efforts this year to ensure commercial partners were on board in preparation  for potential increases in demand on the contact tracing system.

“This extra workforce is important, but the  success of the system going forward will not simply be about staffing numbers. 

“Test and Protect will  change as the population becomes more protected by vaccination and it will still play a key role in mitigating clusters and outbreaks in high risk settings, slowing infection spread and protecting populations at risk.

“As we announced last week, we are now using a variety of methods to contact people, including using digital methods like SMS messages for lower risk cases and prioritising calls for higher risk cases. These changes, along with extra staffing, will ensure that people are contact traced, and begin self-isolation, as quickly as possible. I’m confident that the performance of Test and Protect has started to improve in recent days.

“The majority of people comply when asked to self-isolate and we are thankful for the important role they are continue to play in stopping transmission of COVID-19.

“We will have to manage living with COVID-19 for some time to come, even when we are able to move beyond Level 0. While we hope we are in the process of emerging from the pandemic, case rates at the moment underline the fact that this virus is still with us.”

Recently announced measures have been implemented to streamline the contact tracing system to manage pressure on the system and ensure it is more efficient.

These include greater use of text messaging to contact lower risk index cases and digital self-tracing forms.

The new approach ensures that the contact tracing system is using its resource appropriately and proportionate to public health risks: Test and Protect to prioritise high risk cases – gov.scot (www.gov.scot)

Test and Protect is an NHS-led service which works with commercial partners to help augment capacity when required.

Contact tracing capacity in Scotland is split between the National Contact Centre operated by National Services Scotland (NSS) and  the daily contact tracing workforce  provided by territorial Health Boards.

All mainland health boards offer drop-in coronavirus (COVID-19) vaccination clinics: Drop-in vaccine clinics in every mainland health board – gov.scot (www.gov.scot)

£8 million package for health and social care workforce wellbeing

An £8 million package to support the wellbeing  of  health and social care staff across Scotland has been announced.

The increased support will help fund a number of immediate recovery actions and lead to the development of a National Wellbeing programme.

The priority areas for action will include the ongoing development of the National Wellbeing Hub, National Wellbeing Helpline, and psychological interventions and therapies for staff.

Coaching for Wellbeing, digital apps and the Workforce Specialist Service for regulated staff will also be provided, along with time and training for  staff to support each other as teams. More practical support for staff like rest spaces will also be provided.

Social care and primary care will be targeted with £2 million of support in recognition of the specific needs of staff working in those services in responding to the Coronavirus (COVID-19) pandemic.

Health Secretary Humza Yousaf said: “Health and social care staff have responded to the pandemic with extraordinary fortitude, often working in unfamiliar settings, learning new skills and undertaking new roles.  We owe them a great debt of gratitude for their continued hard work, commitment and professionalism.

“We are committed to supporting our NHS and social care staff now and into the future.  The wellbeing of staff remains a critical priority that will influence the way that our health and social services recover.

“We know that the pandemic has affected staff in a range of ways and this £8 million package of support will help us meet the basic practical and emotional needs which workers tell us are right for them, alongside more specialised mental health support where this is needed.

“The crucial frontline role of social work and social care going forward is underlined by the targeted support it will receive as part of this package.”

The package will support staff wherever they work in the system, from acute hospital wards to community settings, supplementing the resources that are in place locally.

British Medical Association (BMA) Scotland chair Lewis Morrison said: “Scotland’s doctors and indeed all NHS staff have been through an incredibly tough time over the course of the pandemic, so extra investment in support for their wellbeing is welcome.

“The BMA have been absolutely clear that NHS recovery won’t be possible unless it goes hand in hand with staff recovery – and this funding is a step towards making that a reality.

“Practical measures like peer support, enabling reflective practice and improved availability and quality of rest spaces are all things the BMA have pushed for and will help staff working incredibly hard on the front line to care for patients. It is vital this is now built on so doctors and their colleagues feel truly valued and get the help they need to do their job effectively and in a caring and supportive environment.”

Scottish Social Services Council (SSSC) Chief Executive, Lorraine Gray said:  “Over the last 18 months social care workers have been at the heart of our response to the COVID-19 pandemic, providing a vital lifeline for the people they support when normal routines, services and contact with family and friends were severely disrupted. 

“I heartily welcome this new funding for our valued social care workers to make sure they have the resources and practical support they need to take care of themselves and their own wellbeing.”

New Digital Academy set to boost 10,000 small Scottish businesses

Bank of Scotland has launched a new digital academy to help people, businesses and charities across Scotland boost their essential skills.

The academy launches today (16th June) and includes live training sessions as well as videos, interactive webpages and guides that can be accessed on demand at any time, all for free. It is also committed to helping more than 10,000 Scottish businesses with their digital skills.

The online lessons are available to everyone, and will build a wide range of skills, from improving confidence online to developing a website for your business, managing your money and staying connected with friends and family. The academy also provides access to online events for small businesses and charities to network virtually and hear from expert speakers.

Bank of Scotland’s latest research revealed that 67% of people said they would improve their digital skills if they knew support was available.

The new data also found that almost two-thirds (63%) of people across Scotland are spending more time online. People are not only spending more time online but are also doing more online. For those who have tried new things for the first time during lockdown, more than nine in ten (94%) expect this to continue in the long-term and almost a fifth (17%) are concerned that their digital skills still aren’t good enough.

More than half (53%) of Scots rely on the internet for day-to-day life and 49% agreed being online helped them to find and get a job.

Philip Grant, chair of Lloyds Banking Group’s Scottish Executive Committee, said: “During the pandemic, digital skills have been a lifeline for many, helping people stay in touch with friends and access services like banking and online shopping. 

“Being online has become part of everyday life for many more people and creating the Bank of Scotland Academy is all about helping people build the right digital skills.

“For small businesses digital confidence and capability have been crucially important. In the last year, 44% of small Scottish businesses wouldn’t have continued trading without digital facilities.[1]

“Having the right digital skills means that people can stay connected with loved ones, businesses can run more efficiently, and charities can raise more funds by reaching more people.

“The lessons are open to everyone, easy to follow and completely free, so my message is: get involved.”

Kate Forbes MSP, Cabinet Secretary for Finance and the Economy, added: “Digital technology plays a key role in a great many aspects of our lives and is essential to our economic recovery. As many people also choose the convenience of digital banking services, industry led initiatives such as the Bank of Scotland Academy will ensure that our financial system remains inclusive and accessible.

“If people have access to devices and the skills and confidence to use them, it will have significant benefits in economic growth and ensuring services work for us all. I would encourage anyone who thinks they would benefit to make use of this excellent new resource.”

The live lessons and resources have been created by Bank of Scotland with the help of expert learning and technology partners. The number of lessons available will evolve over time to reflect changing needs.

Sessions can be booked through Eventbrite[2] and more bespoke sessions will also be available, built around the specific needs and objectives of organisations.

*Statistics taken from the Consumer Digital Index 2021.

Earth Overshoot Day creeps back to July 29

The modest gains from the pandemic-induced resource-use reductions were short-lived, highlighting the urgency of driving an economic recovery where all can thrive within the means of the Earth

Earth Overshoot Day 2021 lands on July 29, Councillor Susan Aitken, the Leader of Glasgow City Council, announced today on behalf of Global Footprint Network and the Scottish Environment Protection Agency (SEPA).

“With almost half a year remaining, we will already have used up our quota of the Earth’s biological resources for 2021 by July 29th. If we need reminding that we’re in the grip of a climate and ecological emergency, Earth Overshoot Day is it,” she said.

The date is almost as early as 2019, after being momentarily pushed back in 2020 by the coronavirus pandemic-induced lockdowns. Notable drivers are the 6.6% carbon Footprint increase over last year, as well as the 0.5% decrease in global forest biocapacity due in large part to the spike in Amazon deforestation—in Brazil alone, 1.1 million hectares were lost in 2020 and estimates for 2021 indicate up to 43% year-over-year increase in deforestation.

“As the UN Decade of Ecosystems Restoration is launched on World Environment Day, June 5, this data makes abundantly clear that recovery plans in the post-COVID 19 era can only be successful in the long-term if they embrace regeneration and ecological resource-efficiency,” said Global Footprint Network CEO Laurel Hanscom.

Each year, Earth Overshoot Day marks the date when humanity has used all the biological resources that Earth regenerates during the entire year. Humanity currently uses 74% more than what the planet’s ecosystems can regenerate – or “1.7 Earths.”

From Earth Overshoot Day until the end of the year, humanity operates on ecological deficit spending. This spending is currently some of the largest since the world entered into ecological overshoot in the early 1970s, according to the National Footprint & Biocapacity Accounts (NFA) based on UN datasets.

In 2021 the carbon Footprint of transportation remains lower than pre-pandemic levels. CO2 emissions from domestic air travel and road transport are set to remain 5% below 2019 levels, while international aviation is expected to register 33% below, according the International Energy Agency (IEA).

Global energy-related COemissions, on the other hand, are projected to rebound and grow by 4.8% from last year as the economic recovery ignites demand for fossil fuels. In particular, global coal use is anticipated to jump in 2021 and is estimated to contribute 40% of the total carbon Footprint this year.

Business-as-usual must be left behind

Last year, as the pandemic hit around the world, governments demonstrated they can act swiftly, both in terms of regulations and spending, when they put human lives above all else. The perfect storm that is brewing, as climate change impacts and biological resource security converge, requires the same level—or higher—of alertness and swift action from decision makers.

“In November, as a weary world turns its attention to Scotland and COP26, together we can choose one-planet prosperity over one-planet misery. We can and must build from the pandemic–our global ability to plan, to protect and move at pace. Scottish innovation helped lead the Industrial Revolution; in 2021, the Glasgow summit and the future we choose as each community, city, company or country, offers real hope for a new net-zero revolution,” said SEPA CEO Terry A’Hearn.

Through their infrastructure and regulatory powers, cities have significant opportunities to shape their resource efficiency and, with it, their future. Given their risk exposure, aligning their development plans with what resiliency requires in a world shaped by climate change and biological resource constraints, has become cities’ utmost priority regardless of international agreements.

“Cities are ideal living laboratories for social and environmental innovation, offering significant learning to create real-world solutions and transformation. And universities have an obligation to act in partnership with their host cities to accelerate progress toward a just and sustainable future,” said Professor Jaime Toney, director of the University of Glasgow’s Centre for Sustainable Solutions.

“We are working with a people- and place-based approach to deliver positive change for a climate-resilient city whose legacy lasts beyond COP26.”

“Let Earth Overshoot Day be our call to arms,” urged Councillor Susan Aitken, the Leader of Glasgow City Council. “In November the eyes of the world will be on Glasgow, host of COP26, the climate summit that needs to make the decisions that will deliver our planet on a safer and more sustainable future.

“We’ve got the opportunity here in Glasgow to show the world what we’re doing, coalescing together as a city to show real change, to respond to the climate and ecological emergency. Let’s put our planet first and let’s #MoveTheDate together.”