‘Forgotten Angels’ – Why We Must Act Now to Prevent A Collapse of Social Care

With coronavirus continuing to have an impact across the country, one woman speaks out about the desperate need to support a social care system on the brink of collapse …

Diana McGovern, who lives in Davidsons Mains, suffers from MS and is confined to a wheelchair. She relies on her carers to complete the simple day to day tasks we all take for granted. Without ‘her angels’ as she calls them, it would be impossible for her to remain in her own home.

She is deeply concerned about the crisis facing the social care system in this country and believes any further pressure on it, such as a second wave of COVID19, would lead to its collapse.

“Protect the NHS is their claim but who is protecting the carers?” asks Diana. “An army of unsung heroes dedicated to looking after patients in their own homes with compassionate dignity and respect, preventing bed blocking in hospitals, allowing doctors and nurses to continue the vital work of saving lives. 

“They work seamlessly as a team, but could the NHS function without carers?  Nurses study diligently to become qualified and proudly wear their badge of office but carers also wear badges! 

“Their challenge is to enhance and retain a quality of life for people who suffer from a complex and wide range of medical conditions. It’s a demanding, responsible, and emotionally draining career but one which offers tremendous job satisfaction. They are compensated with a wage less than that of a supermarket worker, while having to provide their own car and phone to carry out their duties.

“On top of an already difficult situation they were handed the challenge of COVID-19. They were expected to care for and nurture patients discharged from hospital, cope with distressed relatives and battle to save the lives of the sick and dying, with little support or guidance – all while trying to protect their own lives and the lives of their families.

“The media has highlighted how wonderful our carers are and revealed the very inadequate wages they receive. Has any policy maker or government addressed this disgraceful situation?   NO.

“Have we not learned from past mistakes? We may be living with a pandemic now, but we may be facing an even greater crisis soon, with winter flu and further lockdowns possible. Doctors and nurses are making contingency plans, but what about recruiting carers? The strain on the skeleton level of care workers we have now is enormous. Any additional stress placed on the system would surely see it collapse.

“Does it take the voice of a person completely wheelchair bound, living independently with the support of carers, to highlight the urgent problem of recruiting and paying an appropriate decent living wage to all carers? Is the government ignoring this crisis?

“Nicola Sturgeon has stood up for Scotland and been applauded. Can she now take urgent action to recruit and increase the pay to compensate and reward our dedicated carers? We are dependent on the NHS, but in a crisis, we rely on our trusted carer.

“How do we keep and recruit careers when they don’t receive a decent pay? We need to pay now not tomorrow, or the government may have bigger crisis on their hands.

“Unless action is taken now, the system will crash. We must act before it’s too late.”

Union calls for £15 hourly rate for social care workers

GMB Calls for £15 an hour Social Care Minimum Wage as new report reveals “Chronic Exploitation” of frontline staff

GMB Scotland has called on the Scottish Government and care providers to work towards the delivery of a £15 an hour minimum wage across the social care sector.

It follows the release today (Monday 17 August) of a new report commissioned by the union, “Show You Care – Voices from the frontline of Scotland’s broken social care sector”, featuring participation and testimony from over 1,600 members employed across Scotland’s care sector, which revealed:

  • Over four-fifths of care workers (both home care and care home staff) surveyed felt undervalued by their management or employer;
  • Over three-quarters have considered leaving their care sector because of this sense of undervalue;
  • Nearly three-quarters felt they did not have enough time with service users to deliver compassionate and dignified care;
  • Nearly four-fifths of care home staff surveyed reported under-staffing in their workplace;
  • Nearly half of all care workers surveyed said they worked unpaid hours to fulfil their allotted caring duties; and
  • Over four-fifths believe their industry in Scotland is not properly funded.

The sobering testimony from the frontline workers was gathered in the months prior to COVID-19 and as the virus emerged to grip the social care sector by Dr Eddie Donaghy, social science and health services researcher based at the University of Edinburgh, in conjunction with GMB Scotland’s Women’s Campaign Unit.

GMB Scotland Organiser Rhea Wolfson said: “Our social care sector’s greatest asset is its workforce but what COVID-19 has exposed to everyone is how poorly valued they are by their employers and government, a fact that is evidenced by our members in this report.  

“But let’s be clear that the industry and politicians already understood pre-COVID the chronic exploitation of what is a predominantly women workforce; mired in low pay, precarious conditions, under resourced, overworked and a broken model of funding.

“Despite warnings, the failure to tackle these underlying diseases ultimately contributed to the lack of preparedness that resulted in the scandal of care workers left without proper PPE while NHS patients were put into their workplaces without proper testing.

“It must shake decision-makers into the obvious conclusion that proper value and investment in the people delivering care means better and more dignified care for the service user, with greater potential to retain skills and to attract more people to work in the sector.

“The prospect of leaving this exhausted and traumatised workforce on wages up to £5 an hour less than the UK average (nearly £15 an hour) just isn’t credible – what employer or politician is going to tell them they are worth less than average after all they are doing?

“That’s why GMB is going to “fight for fifteen” in social care. It won’t happen overnight but if we want to change care for the better and become a country of fair work, then we must listen these workers, value them properly and invest in their industry.”

Scottish Government steps in to support social care workers

Extra financial support will be given to social care workers in Scotland during the Coronavirus emergency, Health Secretary Jeane Freeman has announced.

The Scottish Government has stepped in to provide additional funding to ensure all social care workers receive enhanced sick pay where they have received a positive COVID-19 test.

Where any social care worker dies without death in service cover in their contracted pension arrangements, the Scottish Government also plans to provide a one-off payment of £60,000 to a named survivor.

The Health Secretary said: “Social Care staff provide a critical and valuable service, never more apparent than during this emergency period.

“While some employers offer employment contracts closer to the Scottish Government’s fair work principles, it is clear that others do not.

“In recognition of the current exceptional circumstances and in order to ensure that social care workers are given the urgent support they deserve, we will develop a Scottish Government funded scheme for care workers in respect of sick pay and death in service benefits.

“These fair work issues and how they are realised in commissioning contracts will require to be addressed but, in the current circumstances, my focus now is on fairness for the care workers affected.

“We will continue to work with local government, social care providers and trades unions on further details of the plans over the course of next week.”

Tax relief for NHS and care home staff for PPE

NHS and care home staff who have had to buy their own personal protective equipment (PPE) so that they can support the nation during the COVID-19 crisis can claim tax relief, say leading tax and advisory firm Blick Rothenberg.

Paul Haywood-Schiefer, a manager in the firm, said: “At 8pm last night, as with every Thursday, the nation again opened its windows and doors, and clapped its appreciation in support of the fantastic work NHS staff and care workers are doing to help, not just those with COVID-19, but for all the patients in their care.

“Amidst all this goodwill, there have been many stories of shortages of PPE for NHS workers and those in care homes.

“For many, in this situation, who have had to buy their own, and have not been (or only partially) reimbursed by their employer, there is the opportunity to at least claim some tax relief.”

Below, Paul gives some guidance on how NHS and care home staff can make a claim:

“HMRC allows employees (who don’t already complete self-assessment tax returns) to make claims of up to £2,500 on employment related expenses incurred in a tax year, by using a form P87 (if non/partially reimbursed expenses for a tax year exceed this amount, the person will need to register to file a self-assessment tax return and make a claim through that). This includes for uniforms and protective clothing used in the line of duty.

“These claim forms can either be filled in through a person’s government gateway account (which can be set-up if you don’t have one, by following the instructions on the link) or by completing the form on screen, then printing this off and sending it off to HMRC.

Paul Said: “This will allow those who have made such a great sacrifice for the nation, at their own cost, to at least get some of their money back.”

In Awe of our Carers

SCOTS are being urged to show their appreciation for the work of Scotland’s vast army of social care workers who are continuing to provide vital services to older and vulnerable people during the Coronavirus crisis.

Leading housing and care provider Blackwood is promoting a campaign to shine a light on the important front-line role care employees are playing – and to encourage businesses and individuals to look at ways they can show their gratitude.

Across Scotland, it is estimated that up to 150,000 staff work in the social care sector, providing care to people in care homes and retirement developments as well as care-at-home services.

Blackwood Chief Executive Fanchea Kelly said:  “Many older and vulnerable people could require hospital care without the help of our wonderful care staff. This vital support is happening in our communities in an almost invisible way during the COVID-19 crisis.

“In Blackwood we believe it is essential to recognise this important work publicly. We’d like to let care staff know that they are appreciated, keeping morale high at a time where many people are going way beyond their normal duties. If you can do anything to show your support, we’d love to hear from you.

“The first thing you can do is to join our campaign #ImInAwe so please tweet, retweet and share far and wide to get behind our carers and show how much they are valued.

“And I want to say thanks to members of Edinburgh Sports Club for volunteering to help drive our carers to their shifts as public transport services decrease.

“If you or your business can help in your own way, get in touch, we would love to hear from you to put a collective show of support across Scotland. But most importantly use ‘#ImInAwe‘ to show you care.”

Blackwood aims to help people live their life to the full, by providing services which support individuals to live independently. It specialises in technology and design innovation to support the role of its housing and care staff across Scotland.

For more information, please visit: https://www.blackwoodgroup.org.uk 

IWD Horror Show: “Is this how you value women’s work in 21st Century Scotland”?

Ahead of strike ballot, GMB calls on Dundee City Council to step back from ‘horror show’ home care cuts

On International Women’s Day, GMB Scotland is calling on Dundee City Council to step-back from an ‘absolute horror show’ plan to cut the pay of local home carers by up to £4,500 a year. Continue reading IWD Horror Show: “Is this how you value women’s work in 21st Century Scotland”?

Not fair: report calls for better deal for care workers

The Fair Work Convention today published its report Fair Work in Scotland’s Social Care Sector 2019. The report calls for urgent interventions by policy makers, commissioners and leaders in the social care sector to improve the quality of work and employment for the 200,000 strong workforce in Scotland.

The Scottish Greens have urged the Holyrood government to put fair work at the heart of social care by accepting the report’s recommendations in full. Continue reading Not fair: report calls for better deal for care workers

Pay boost for social care staff: workers guaranteed Living Wage for overnight hours

Social care staff working ‘sleepover’ hours are to receive a pay increase, Health Secretary Shona Robison has announced. Care workers will now be paid the real Living Wage of £8.45 for sleepover hours, meaning the Living Wage will now be received for all hours worked.    Continue reading Pay boost for social care staff: workers guaranteed Living Wage for overnight hours

Care recruitment roadshow at Millennium Centre

Call-in Homecare are looking for staff and are holding two recruitment roadshows at Muirhouse Millennium Centre (writes James McGinty)callin

Respite Care, Specialist Home Care Service, Carers in Edinburgh 

Recruitment Roadshow

Community Care Assistants Required

Secure full or Part-Time Contracts, £ 8.50 per hour, paid Mileage, pension, free training to SVQ2 and other benefits

Tuesday 12th April ( 12.00-4.00pm)

&

Tuesday 19th April ( 12.00-4.00pm)

Alternatively Call 0131 – 656 – 7310 or text ”Recruitment’ to 6677 to visit their Facebook Page click HERE