Childline provides vital support during pandemic

  • As Scottish Government extends lockdown, Childline reveals how the past three weeks have affected children
  • NSPCC launches ‘We’re still here for children’ – an emergency appeal to raise vital funds to support children and families across the UK 

Childline has revealed it has seen almost 400 children in Scotland getting in touch due to Coronavirus (COVID-19), with about three quarters of the contacts in the latter three weeks.

The 390 counselling sessions have been held between the end of January, when the first cases of coronavirus were identified in the UK, and April 8. A large proportion of the sessions have taken place since the Scottish Government announced social distancing rules, schools’ shutdown and the lockdown in close succession.

Since the end of January, there have been 2,200 counselling sessions with children across the UK about the issue, with 1,700 contacts since measures were announced.

In more than half of the contacts, Children talked about concerns over their mental or emotional health.

Despite Childline having to close the night service for the first time and having a 30% drop in volunteer hours, due to counsellors having to self-isolate, it’s battling to still be there for children across the UK.

Kat McMahon, a volunteer counsellor at Glasgow’s Childline base, said: “At the moment, young people are contacting us with the same kinds of concerns as they usually do, such as family arguments, sexual abuse and suicidal thoughts but everything seems amplified.

“On top of their existing anxieties about what it is happening in their lives, they are now struggling with the anxiety around the lockdown and Covid. Some have fears about their families catching the virus and many are struggling being away from school and their friends.

“For children living in homes where physical, emotional or sexual abuse is happening – there is now no escape for them. We hear from some young people who say they feel trapped because they cannot leave the house.”

Dave Black, a volunteer counsellor at Aberdeen’s Childline base, said: “At the moment, young people are not getting their usual support in the community, with the closure of many public services, and we are hearing how this is impacting on them and causing distress.

“This situation is challenging for anyone but if you are already struggling it can be extremely difficult. Children are saying they are missing school – for some, school is their safe place and where they get support and fed.

“Some of these young people don’t have anyone to talk to and Childline is absolutely critical for them to be able to share and get some support.”

The NSPCC, which runs Childline, is growing increasingly concerned about the number of children who will experience abuse or neglect due to the impact of Coronavirus.

During the past week Childline has delivered 363 counselling sessions across the UK where children have experienced physical, sexual, emotional abuse or neglect – up nearly a fifth from the week before. Counselling sessions about physical and emotional abuse increased by 36% and 31% respectively during this time.

One 15-year-old girl told Childline: “I am not happy at home. My parents are physically abusing me – it’s happening quite often now since schools closed and I’m really scared.

“They hit me and often it leaves me with bruises. I really want to get out of the house and be somewhere safe and happy. I’m scared that my parents will get angry and hurt me more if I tell someone.” 

In the past few weeks Childline has heard from children whose parents have lost their jobs and are under growing financial pressure, as well as from young carers struggling to look after their siblings whilst their parents fall sick with Coronavirus symptoms. Childline is also hearing from children who have had suicidal thoughts and talk about feeling trapped and isolated.

To continue to support children during this challenging period, and to adapt to the ever-changing situation, the NSPCC has launched its emergency appeal ‘We’re still here for children’.

The NSPCC is urging the public to visit its website and donate £10 to help fund vital services like Childline, so the charity can continue to answer calls and be here for the young people who desperately need someone to talk to, especially when home isn’t a safe place.

 To support the appeal, the NSPCC has launched a new TV ad which features a Childline counsellor talking after a shift about the vital importance of the service.

Peter Wanless, CEO of NSPCC, said: “At this uncertain time when children’s lives have changed so dramatically the NSPCC needs to be there as a reassuring voice for those worried about their children and for the most vulnerable in our society.

“Sadly, we know that for many children, home isn’t a safe place and they need our Childline counsellors more than ever. This is the greatest challenge we’ve faced in decades and we are calling on the support of the public to help us ensure we can still be here for children.”

Dame Esther Rantzen, Founder of Childline, said: “The world is an unfamiliar and very frightening place for thousands of children across the UK at the moment.

“We know that school no longer provides the sanctuary it once did and many young people are having to face unprecedented challenges at home without the vital support networks that normally surround them. Childline is more crucial than ever as a safe way children can reach out for help. We really are, as one volunteer counsellor told me, the fourth emergency service.

“Now more than ever we must continue to be there for the young people who desperately need us, no matter what. We don’t know what other challenges lie ahead, but we want to be prepared to weather any storm so that we can be there for children. That is why we are urging the public to get behind our very important emergency appeal and donate £10 so that we can provide essential support.”

Charity launches urgent appeal

Scotland’s largest children’s charity, Aberlour Child Care Trust, is appealing to the nation to come together to help the thousands of children and their families who it expects will experience significant levels of poverty as a result of the Coronavirus.

Whilst the full-scale impact of Covid-19 is yet to be fully quantified, Aberlour Child Care Trust warns many families are already at breaking point and as the situation unfolds, will struggle to put food on their tables, heat and light their homes, or even meet basic and essential needs.

Aberlour has today called on supporters and members of the public to donate some of the money they will save as a result of working at home, such as the cost of a takeaway coffee or the price of a bus fare, to its Urgent Assistance Fund.

The Aberlour Urgent Assistance Fund makes cash payments to those most in need, helping them pay for a range emergency needs. The charity is expecting significant demand for money to pay for everything from food and toiletries, to household essentials, power cards and emergency clothing.

SallyAnn Kelly, Aberlour Chief Executive said: “Demand for our Urgent Assistance Fund before the Coronavirus struck was already at an unprecedented level. More than £57,000 had been given out so far this financial year and we expect this to climb sharply in the coming months.

“Covid-19 is now causing severe disruption to normal everyday life: jobs are already being cut and other businesses will take some time to recover. The result is that the people worst affected will be those on low incomes.

“Many people unable to work because they have contracted the virus will receive statutory sick pay however this is usually less than their normal wages and seldom sufficient to pay for all expenses a typical family may face.

“We know that so many people are desperate to help those less fortunate, but just don’t know how or what to do. That’s why we’re asking the public to donate some of the money they will save as a result of working from home, such as the cost of a takeaway coffee or their bus fare to work.

“If we all come together as a nation and help in a small, affordable way, it will make a huge difference to the most vulnerable in society as we help them through these unprecedented times.

“Please take this opportunity by donating to the Aberlour Urgent Assistance Fund so that children, young people and families don’t suffer as a result of Coronavirus.”

You can donate to Aberlour’s Urgent Assistance Fund here: www.aberlour.org.uk/donate/

How Aberlour’s Urgent Assistance Fund helped Sarah and her baby

Shortly after Sarah’s baby was born, both became unwell and were rushed to intensive care for a week. After recovering, they were due to be discharged when it became apparent that Sarah had very little income and no support from family. That meant after paying her household bills and baby essentials, there wasn’t enough money left to buy warm clothing.  

Aberlour’s Urgent Assistance Fund came to the rescue for Sarah and her baby. It provided Sarah with a sum of money to enable her to have food for her cupboards and freezer, warm clothes for her and her baby to minimise any repeat visits to hospital, and money for her gas and electricity meters.

If you require urgent assistance, you can apply to receive funding from Aberlour’s Urgent Assistance Fund.

You’ll need a health professional, Social Worker, teacher, third sector organisation, clergy or other professional to support your application. 

Full details.

Message from Sainsbury’s Chief Executive Mike Coupe

You will have seen that, due to the ongoing uncertainty around the full impact of Coronavirus, supermarkets have been much busier than usual and customers are choosing to stock up.

I wanted to personally reassure you that we have more food and other essential items coming to us from manufacturers and into our warehouses and distribution centres. If we all shop just for the food that we and our families need, there will be enough for everyone.

I also wanted to let you know that at Sainsbury’s, we are working really hard to ensure this remains the case. Over the past two weeks we have:

  • Ordered more stock of essential items from our suppliers
  • Put more capacity into our warehouses and
  • Set limits on a small number of items, including some cleaning products, soap and pain relief.

This is a precautionary measure – if everyone shops normally, there will be enough for everyone.

There are gaps on shelves because of increased demand, but we have new stock arriving regularly and we’re doing our best to keep shelves stocked. Our store colleagues are working tirelessly and doing the best job they can.

Which brings me onto a request. Please think before you buy and only buy what you and your family need.

If we all do this then we can make sure we have enough for everyone. And please help elderly and vulnerable friends, family and neighbours with their shopping if you can.

I wanted to take this opportunity to thank you for your continued support and to thank our colleagues who are all working incredibly hard to ensure we can continue to serve our customers well.

Best wishes

Mike

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