Domestic abuse charity, Hestia, receives £655,000 of support from players of People’s Postcode Lottery
More than 200,000 victims of domestic abuse will now be helped as pandemic causes soaring demand for services
Charity Hestia’s UK SAYS NO MORE campaign is to dramatically expand its Safe Spaces scheme for victims of domestic abuse across the UK, in response to rising levels of abuse during the pandemic.
The Safe Spaces scheme offers access points, through high street partners, where victims can discreetly use consultation rooms to access specialist domestic abuse services.
Thanks to an award of £655,000 raised by players of People’s Postcode Lottery, more than 200,000 victims of domestic abuse will be helped. The funding has been awarded as part of the Postcode Recovery Fund, designed to help communities recover from problems exacerbated by the pandemic.
The Covid-19 pandemic has had a devastating impact on victims of domestic abuse, with the number of cases escalating and support networks cut off overnight. Since lockdown on November 5, 2020, Hestia has seen a 30 per cent increase in demand for support.
Currently, people living with domestic abuse can access over 5,300 Safe Spaces in pharmacies nationwide as well as accessing Online Safe Spaces on many websites. The new funding will allow Safe Spaces to extend to other high street businesses and online, to build a long-lasting infrastructure of support for victims of domestic abuse.
To support the expansion of the Safe Spaces project, 32,000 staff in participating organisations will be trained in domestic abuse responses so victims can access the help they need.
Laura Chow, head of charities at People’s Postcode Lottery said:“Hestia’s Safe Spaces initiative is a great example of a charity that is addressing the demand which has escalated during the pandemic.
“Thanks to players of People’s Postcode Lottery, the charity received the funds to create additional safe spaces for those needing help. Thanks to this funding, more support will be available in our communities and on our high streets, bringing benefits well beyond the pandemic, to those who need a safe space.”
Sue Harper, Head of Domestic Abuse Prevention at Hestia, said:“Right now there are victims of domestic abuse that don’t know where to go or are trapped at home with their abuser.
“Safe Spaces was born in the midst of lockdown as a bridge for victims to specialist support, but it has the potential to support thousands more victims to safety in the future. With the generous support of the players of People’s Postcode Lottery we can now expand this vital initiative, enabling communities to be play a critical role in tackling domestic abuse.”
A survivor of domestic abuse who used a Safe Space told Hestia:“Safe Spaces has saved my life. I had been experiencing coercive control for 5 years of a 10 year relationship. During lockdown, I was shielding and the abuse escalated to aggression and violence, making me fear for my life.
“When I saw that independent pharmacies were offering Safe Spaces, I scrolled through the list with my heart in my mouth and found that my local village pharmacy was listed. Over the weeks I used the Safe Space, I developed a plan to get the abuser out of my home. I am now beginning to feel safe in my home again, but without this support, things could have been very different and far, far worse.”
Nine communities across the UK are taking part in a trial to help address the challenge of improving access to cash. Two – Cambuslang and Denny – are in central Scotland.
The Community Access to Cash Pilot (CACP) initiative chose the communities based on the location, the issues the communities faced, and the local people willing to lead the pilots.
Each community will trial a number of different solutions, based on meeting the needs of local communities. These include:
Three new local ‘banking hubs’ in dedicated retail spaces on the high street, which combine the cash-transaction facilities of a Post Office with access to community banking services offered by the key retail banks, allowing the privacy and security people expect in a bank branch
Speedy and automated local cash deposit facilities for small businesses, so that retailers don’t have to close to travel to a nearby town bank branch to deposit their takings
Existing Post Office branches restructured and refurbished with cash services streamlined to make it easier for local residents and businesses to withdraw and deposit cash quickly and safely.
Pop-up Post Office services, allowing small communities to access basic banking services over a Post Office counter within an existing small shop
Widespread ‘cashback’ from local stores, restaurants and pubs – as well as from PayPoint counters, and new app-based digital services – to widen the options for people to get cash locally, and to help business reduce their own costs of depositing cash
New, free to use ATMs
Digital education services to help those who want to access digital banking services
The original plan was for each pilot community to start implementing their solutions over the remainder of 2020, with the aim that they are all fully operational by the end of 2020. The pilots were to operate for the first six months of the 2021, reporting back their findings in the summer of 2021. However the timetable has been revised due to the Covid pandemic.
The pilots operate in a wider context of a UK-wide cash infrastructure under threat, millions dependent on cash, and a government commitment to legislate to protect cash access. The aim of these pilots is to trial solutions which could have wider applicability across the UK.
CACP is chaired by Natalie Ceeney CBE, the author of the Access to Cash Review and brings together the resources and expertise of the financial services industry (including all of the major retail banks) with those of the Access to Review panel.
The team is also working closely with a wide range of local and national consumer groups and charities to bring in depth expertise to help support the work.
Speaking when the initaitve was launched last year,Natalie Ceeney, Chair, Community Access to Cash Pilot, said: “Cash remains critically important to both individuals and communities across the UK. The rapid switch to digital is threatening the viability of today’s cash infrastructure.
“This can lead to consumers left without cash access or forced to leave their own village or town to get cash elsewhere, often at significant inconvenience and cost. In turn, local retailers lose custom, as consumers spend their cash elsewhere, and then struggle to bank their cash takings without shutting up shop to drive to a bank branch some miles away, losing revenue and frustrating customers. It’s critical that we find ways to protect the viability of cash, for consumers and communities alike.
“These pilots are designed to find sustainable ways to keep cash viable locally, which, if successful, can then be rolled out more widely. The government has already committed to legislate to protect cash, and the financial services regulators are working closely with banks to identify practical next steps. Our aim is to use the pilots to critically inform this work.
“The work we’ve done with local communities has shown us in some detail what is needed. It’s clear that to keep communities viable, people need to be able to get cash easily, in a variety of ways. ATMs are important, but don’t meet everyone’s needs, particularly the most vulnerable, so being able to get cash over a counter, in a safe space, is still important to many. Small businesses equally need to be able to deposit cash, and locally, so that they don’t need to close their shop to bank their cash.
“These pilots will use innovative technology to help people access and deposit cash. The pilots will also work with key existing service providers to explore how they can support the cash infrastructure, by creating local drop in spaces for community banking, retailers offering cashback widely and Post Offices enhancing their services to create a new model of ‘Post Office Banking Hubs’.
“The commitment of the major banks, the Post Office, LINK and key consumer groups to all work together on this initiative gives us confidence that we can create solutions which keep cash viable in a sustainable way.”
Nick Read, Chief Executive, Post Office: “Our branches provide critical cash deposit and withdrawals services for millions of personal and business customers every week. We will use these pilots to trial new designs in selected branches; and introduce automated cash deposit facilities for business and personal customers who may have previously used this service at a bank branch.
“Everyone should have the right to use cash and be able to easily and securely access it wherever is most convenient to them. We are pleased to be playing a key role in these pilots and our Postmasters who are taking part will be in a position to share important insights that will make a real difference as to how we continue to best meet peoples’ cash needs in future.”
Alison Rose, CEO, NatWest: “We know that cash is an important part of the way that many communities across the UK bank with us, which is why we have worked with the industry to help create this pilot programme.
“The lessons we learn from working with communities to develop innovative solutions are really important as we continue to invest in sustaining access to cash and financial capability.”
John Glen MP, Economic Secretary to the Treasury and City Minister: “Cash remains important to the daily lives of millions of people across the UK, and protecting access to it is a key Government priority.
“I welcome the Community Access to Cash Pilot Initiative, which will test innovative new approaches to support access to cash in local communities that can be extended across the UK. Thank you to Natalie Ceeney and all industry participants for their important work to ensure we support consumers and businesses who continue to need to use cash.”
Two of the nine locations are in Scotland:
Cambuslang:
Cambuslang is a town of c.28,600 people, the third largest town in South Lanarkshire, but since 2018 has been unbanked following the closures of branches by three banks in quick succession.
According to the latest version of the Scottish Index of Multiple Deprivation (SIMD), some 40% of areas (data zones) in Cambuslang East and 25% in Cambuslang West are in the bottom 20% of the SIMD.
The Cambuslang community are keen to address two key issues, first, supporting financially vulnerable customers in accessing cash, and second, supporting small businesses to be able to access and bank cash.
The local leaders of this pilot, Cambuslang Community Council, are passionate about the opportunity to support their community though better access to cash, education and, ultimately, influencing the coming legislation change.
The Cambuslang community will be piloting:
A Post Office Banking Hub in an empty retail outlet, with the Post Office offering transactional services in a private environment, with community banking support from the major banks, debt advice, and support for financial issues
A ‘Drop and Go’ cash deposit facility for small businesses in the Banking Hub to make it easier for local businesses to bank cash, whichever bank they are with
Cashback with purchase offered by a large number of local stores
Cashback without purchase offered by PayPoint convenience stores
Widespread advertisement of what the banks can offer vulnerable customers
Digital education services to help those who want to access digital banking services, designed for the Cambuslang community
A Vulnerable Customer Directory – ensuring that everyone is aware of the services that the retail banks can offer to vulnerable customers
Denny (Falkirk):
Denny is a small town located between Edinburgh and Glasgow, with a population of circa 8,000, and with 16% of the population over 65 years old. They are a semi-urban location that has seen a reduction in their access to cash facilities.
They are looking to improve the cash deposit and withdrawal facilities for both small local retailers and consumers, and also want to support their community to be able to budget and access cash digitally.
The Denny community will be piloting:
Cashback with purchase offered by a large number of local stores
A refreshed Post Office with improved cash facilities which can better meet community needs
Cashback without purchase offered by PayPoint convenience stores
Digital education services to help those who want to access digital banking services
A Vulnerable Customer Directory – offering support to those who need it
A digital solution to coin recycling supported by Shrap – an innovative new service which allows consumers to store change on a card or app, saving retailers from managing small change
A Vulnerable Customer Directory – ensuring that everyone is aware of the services that the retail banks can offer to vulnerable customers
Gareth Shaw, Which? Head of Money, said: “These initiatives could have a really positive impact on communities that have seen sharp cuts to their cash machine and bank branch networks in recent years, which have forced some cash dependent consumers to travel unreasonable distances or face hefty charges to withdraw their own money.
“However, in order for cash to remain a viable option for people across the UK, the government must take action. It needs to urgently set out when it will introduce the legislation it promised last year to protect access to cash, and put a wider strategy in place that ensures people who depend on cash are not cut off from the money they need to pay for essentials.”
Three charities based in the East of Scotland have been awarded £8,500 each, thanks to Scotmid Co-operative’s Community Connect award scheme.
Children with Cancer & Leukaemia Advice and Support for Parents (CCLASP), the Citadel Arts Group and Venture Scotland, secured the funding after being shortlisted by the convenience retailer as one of nine good causes across Scotland to receive financial support from a total pot of £75,000.
Edinburgh-based Venture Scotland, a charity which provides young people aged between 16 and 30, who are struggling with life, the chance to take part in a personal development course based in the outdoors, expressed their gratitude at receiving the lifeline funding.
David Brackenridge, CEO of Venture Scotland, said: “The pandemic has been a difficult time for everyone. However, it has been particularly hard for young people who were already struggling with their mental health before we went into lockdown.
“Scotmid’s generous funding will allow us to continue to support disadvantaged young people through our outdoors based personal development Journey programmes, to enable them to lead happier, healthier and more fulfilled lives.”
Since Scotmid’s Community Connect launched in 2017, more than £450,000 has been awarded to 54 good cause groups enabling key projects to come to life in local areas.
Harry Cairney, Chair of East Regional Committee at Scotmid, said:“The pandemic has created numerous challenges for communities to overcome and adapt to.
“Community Connect was established to enable us to extend the ways in which we can support the communities that we serve, and we are delighted to provide Venture Scotland, CCLASP and the Citadel Arts Centre, with this funding as they continue to provide vital support to their communities.”
CCLASP has provided vital support for families living with a child with cancer for the last 25 years. They offer families respite holidays at their cottage in Muthill. These holidays provide an oasis of peace for families at their darkest of times and any funds will be used to keep this amazing offering open to families needing a break.
Based in Leith for the last 10 years, Citadel Arts Group stimulates and expresses the creativity of older people through stories, memory books and lively dramas helping to celebrate the history of Leith. Funding will be used to create audio plays inspired by the stories to entertain the whole community.
In normal times, Scotmid would typically select a shortlist of community projects which its members then vote on to allocate different amounts of funding.
However, due to the pandemic, the Scotmid Board agreed that all shortlisted charities and community groups would receive equal amounts of funding within each region.
A drug dealer has been jailed for 45 months after drugs worth an estimated street value of £220,000 were recovered in Edinburgh. Dale Cleeton (28) admitted being concerned in the supply of drugs at the High Court in Edinburgh yesterday (Tuesday, 27 April).
A Police Scotland operation between November 2017 and February 2019 recovered significant quantities of cocaine, and smaller quantities of other controlled drugs, at various locations across Edinburgh.
Detective Inspector Mark McCullagh from OCCTU (Organised Crime and Counter Terrorism Unit) East said: “As a result of this operation, a significant quantity of harmful drugs were taken off the streets of Edinburgh, and Dale Cleeton has now been held to account for his actions.
“Drugs can have a devastating impact on communities and officers are working every day to identify those involved in supply and put a stop to their despicable activities.
“Support from members of the public is vital to this work and we would continue to encourage people to engage with the police and pass on any relevant information.
“Anyone with information or concerns about drugs activity in their area can contact Police Scotland through 101, or Crimestoppers anonymously on 0800 555 111.”
Motorists could see self-driving vehicles on British roads for the first time later this year, the Department for Transport has announced today.
Following a landmark call for evidence, the government has set out how vehicles fitted with Automated Lane Keeping System (ALKS) technology could legally be defined as self-driving, as long as they receive GB type approval and that there is no evidence to challenge the vehicle’s ability to self-drive.
Designed for use on a motorway in slow traffic, ALKS enables a vehicle to drive itself in a single lane, while maintaining the ability to easily and safely return control to the driver when required.
The technology could improve road safety by reducing human error, which contributes to over 85% of accidents. The driver will be able to hand control over to the vehicle, which will constantly monitor speed and keep a safe distance from other cars.
Today’s announcement comes as a consultation on The Highway Code rules is launched to ensure the first wave of this technology is used safely and responsibly. This consultation will conclude on 28 May 2021.
Transport Minister Rachel Maclean said: “This is a major step for the safe use of self-driving vehicles in the UK, making future journeys greener, easier and more reliable while also helping the nation to build back better.
“But we must ensure that this exciting new tech is deployed safely, which is why we are consulting on what the rules to enable this should look like. In doing so, we can improve transport for all, securing the UK’s place as a global science superpower.”
The UK Government says self-driving technology in cars, buses and delivery vehicles could spark the beginning of the end of urban congestion, with traffic lights and vehicles speaking to each other to keep traffic flowing, reducing emissions and improving air quality in our towns and cities.
Not only are automated vehicles expected to improve road safety, the technology could also improve access to transport for people with mobility issues and lead to more reliable public transport services, helping to level-up access to transport in historically disconnected and rural areas.
As we ‘build back better’, connected and autonomous vehicle technology could create around 38,000 new jobs in a UK industry that could be worth £42 billion by 2035. Over 80% of these jobs are expected to be in professional, technical and skilled trade occupations.
Society of Motor Manufacturers and Traders (SMMT) Chief Executive, Mike Hawes, said: “The automotive industry welcomes this vital step to permit the use of automated vehicles on UK roads, which will put Britain in the vanguard of road safety and automotive technology.
“Automated driving systems could prevent 47,000 serious accidents and save 3,900 lives over the next decade through their ability to reduce the single largest cause of road accidents – human error.
“Technologies such as Automated Lane Keeping Systems will pave the way for higher levels of automation in future – and these advances will unleash Britain’s potential to be a world leader in the development and use of these technologies, creating essential jobs while ensuring our roads remain among the safest on the planet.”
The UK is already a world leader in connected and self-driving vehicle innovation, and British companies are working on and developing the next generations of automated vehicles.
Today’s report from the Joint Committee on Human Rights calls for:
comprehensive review of all FPNs which have been issued
a mechanism to challenge new FPNs
a decision that no criminal record should result from covid-19 FPNs
an assessment of income for big fines.
In The Government’s Response to covid-19: fixed penalty notices, the Committee sets out significant concerns about the validity of FPNs, the inadequacy of the review and appeal process, the size of the penalties and the criminalisation of those who cannot afford to pay.
More than 85,000 fixed penalty notices have been issued to people in England and Wales said to have broken covid-19 laws on restrictions since March 2020. FPNs allow people to pay a penalty instead of facing prosecution and a potential criminal record.
Penalties range from £200 for the failure to wear a face covering to £10,000 for organised gatherings offences.
It is possible to tell from penalties that have not been paid and have then progressed through the system towards a prosecution, that a significant number of FPNs are incorrectly issued.
A Crown Prosecution Service review of prosecutions brought under coronavirus Regulations that reached open court in February 2021, found that 27 per cent were incorrectly charged. Many more penalties may have been paid by people too intimidated by the prospect of a criminal trial to risk contesting their FPN through a criminal prosecution.
The high rates of error and the disproportionate impact on different groups in society are concerning and the Committee suggests a more graduated approach and consideration of removing these convictions from criminal records.
With no adequate mechanism to seek a review of an FPN other than through a criminal prosecution, the risk that breaches of human rights will not be remedied is significantly increased. The Committee says the current review processes are not clear, consistent or transparent and calls on Government to introduce a means of challenging FPNs by way of administrative review or appeal.
Regulations related to coronavirus restrictions have changed at least 65 times since March 2020, providing obvious challenges for police. Far more must be done by Government and police to ensure officers understand the Regulations they are asked to enforce, says the report.
This is crucial to ensure there is no punishment without law (Article 7, ECHR) and no unjustified interference with an individual’s right to family and private live (Article 8, ECHR). The Committee calls on the National Police Chiefs Council to undertake a review to understand why police are issuing so many incorrect FPNs and to take steps to correct this.
However, in respect of offences relating to potentially infectious persons under the Coronavirus Act 2020, which hasn’t changed since March 2020, the Committee’s report says it is ‘astonishing’ that the Coronavirus Act is still being misunderstood and wrongly applied by police to such an extent that every single criminal charge brought under the Act has been brought incorrectly.
The Committee says there is no reason for such mistakes to continue.
The Chair of the Joint Committee on Human Rights, Harriet Harman MP, said:“Swift action to make restrictions effective is essential in the face of this terrible virus. But the Government needs to ensure that rules are clear, enforcement is fair and that mistakes in the system can be rectified. None of that is the case in respect of covid-19 Fixed Penalty Notices.
“The police have had a difficult job in policing the pandemic. We hope that their initial approach – to engage, explain and encourage before issuing fixed penalty notices will continue. However, since January there have been greater numbers of FPNs as police move more quickly to enforcement action, and because of a lack of legal clarity, likely greater numbers of incorrectly issued FPNs.
“This means we’ve got an unfair system with clear evidence that young people, those from certain ethnic minority backgrounds, men and the most socially deprived are most at risk.
“Whether people feel the FPN is deserved or not, those who can afford it are likely to pay a penalty to avoid criminality. Those who can’t afford to pay face a criminal record along with all the resulting consequences for their future development. The whole process disproportionately hits the less well-off and criminalises the poor over the better off.
“And once again, this Committee is calling on the Government to distinguish clearly between advice, guidance and the law. Fixed penalty notices were originally designed to deal with straightforward matters of law – easily understood by all involved. But our inquiry has demonstrated is that coronavirus Regulations are neither straightforward nor easily understood either by those who have to obey them or the police who have to enforce them.
“With fixed penalties of up to £10,000 awarded irrespective of the individual’s financial circumstances, there is much at stake. The Government needs to review the pandemic regulations and create new checks and balances to prevent errors and discrimination.”
The UK Government has robustly defended it’s stance and says it will continue to support police efforts to enforce legislation.
Updated guidance on physical distancing measures has been updated and was confirmed yesterday, says The Scottish Licensed Trade Association. This guidance includes information on calculating physical distancing capacity in public settings.
Some of the new elements of this guidance are effective from 17 May 2021, but operators should read the guidance and take the appropriate steps as soon as possible.
Information on the updated guidance can be found here.
Scots expect to lose a staggering £42.6million to online fraud, with 13% of Scots expecting to become a financial victim losing an average of £600
Although 13% of Scots expect to lose money to online fraud in the future, the average they expect to lose is the lowest in the entire UK at just £600, compared to the UK average of £1,574.
Over half of Scots (54%) admit to using easy to guess personal information in their secure online passwords, with 14% using their birthday, and almost one in five (18%) admitting to including their pet’s name.
Scots should ‘paws for thought’ with one in five admitting to using their beloved pet’s name as their supposedly secure passwords.
Two thirds (66%) of Scots confess to sharing personal information, passwords and memorable words publicly on social media, without realising the risk they put themselves at.
Scots are amongst the most security conscious in the UK, with 59% saying they would change their password after a single breach had been detected, compared to a UK average of just 53%
With a first-to-market personalised security score, Protect Plus Cover and access to a dedicated fraud support manager if you do become a victim of fraud, ClearScore Protect Plus offers peace of mind, helping you to get ahead of fraudsters and stay ahead.
With Covid-19 restrictions beginning to ease and life beginning to feel a little more normal, fraudsters are preparing to take advantage as Britons begin planning to spend more freely in a post-lockdown era.
With the Bank of England governor Andrew Bailey predicting a post-covid spending binge, 65% of people have said that they are waiting for the Covid-19 crisis to ease before making big spending commitments.
Whilst planning their post-covid purchases, it seems people are also preparing to become the victim of an expected surge in online identity theft, with the average Brit expecting to lose an astonishing £1,574 to online fraud. With 15% anticipating losing money in the future, online fraud is predicted to cost the UK £15.7billion.
However, in spite of the large numbers of people who believe they’ll be a future victim of fraud, there is a disconnect between expectation and reality. Whilst the majority (53%) believe that they would change their password after one security breach being detected, internal data from ClearScore demonstrates that in reality, a staggering 94% of people take no action after a password breach has been flagged.
Worryingly, over half of people (55%) admit to using easy-to-guess personal information in their supposedly secure online passwords, with one in ten including their name, 9% their children’s name, 12% their birthday, and 17% including pet’s names in passwords.
With such a high proportion admitting to using easy-to-remember, but less secure, personal information in their online passwords, a staggering two-thirds (66%) confess to posting their secure personal information, including passwords and memorable words publicly on social media. Combined, these two traits make Brits a hacker’s dream.
ClearScore Protect Plus provides round-the-clock identity protection, using advanced web scanning to find breaches of your personal data on the dark web and beyond. Searching for instances where passwords, email addresses, phone numbers and your date of birth might have been shared by fraudsters.
With daily credit report monitoring, users will receive instant alerts both when personal information or a password breach is detected, along with any upcoming changes to a credit report, so unexpected activity can be checked and verified instantly.
ClearScore Protect Plus features include:
Dark web scanning for passwords, breaches and personal information
Deep web scanning passwords, breaches and personal information including phone numbers, home addresses and date of birth
Credit report alerts in case of any unexpected activity on your report
Security tips and tailored actions in the event of a breach being detected
Personalised first-to-market security score out of 1000 to help you understand your personal risk of identity fraud
Dedicated fraud case manager to help you get back on track step-by-step if you ever do become the victim of fraud
Protect Plus Cover including access to a specialist team who’ll help replace lost or stolen cards on your behalf, up to £200 towards replacing a stolen passport or driving license, and expert help to resolve cybersecurity issues
Credit freezing as standard if you believe you’ve been the victim of fraud, meaning anyone taking credit out in your name must provide extra documentation (such as a passports or driving licence)
CEO and Co-founder of ClearScore, Justin Basini says, “Since launching ClearScore Protect in April 2020, we have helped over 2.6million people protect themselves from online fraud.
“The launch of ClearScore Protect Plus supercharges that level of protection, providing people with a complete round-the-clock support package, from identification of instances of fraud, to supporting you in improving your online security, to helping you deal with the fallout of any instances of password breaches or identity fraud.
“Having fallen victim to identity theft myself, I understand how it can impact a person’s financial and mental well-being, and ClearScore Protect Plus is here to give personal and tailored support to ensure your online security is protected, always.”
ClearScore Protect Plus costs £4.99 a month (or £49.99 a year).
For more information on ClearScore Protect Plus visit:
Business Gateway, Scotland’s national business support service, is putting the spotlight on rural and urban businesses as part of its new TV campaign which features businesses from both Edinburgh and the Scottish Borders.
The campaign will highlight Business Gateway’s extensive programme of support to help business owners, including those getting ready to reopen as restrictions ease.
This support includes the chance for businesses to put their questions directly to industry partners such as the Federation of Scottish Businesses, VisitScotland and the Scottish Retail Consortium through a series of panel webinars. These are designed to help businesses get to grips with the guidance and requirements they will need to follow as they look ahead to reopening safely.
Alongside these, a new series of national webinars covering key topics like HR, business strategy, marketing on a budget, mental health and wellbeing, and more will also launch this month. And business owners are also encouraged to reach out to their local Business Gateway office online where virtual, specialist 1:1 support from an adviser remains available.
To promote the campaign, Business Gateway is showcasing businesses that have benefited from Business Gateway support during the crisis.
Alex Feechan, founder and CEO of FINDRA Clothing, received start-upsupport from Business Gateway when she first launched her business.
Through the Business Gateway team, she was signposted to South of Scotland Enterprise and was able to access a grant through DigitalBoost, Business Gateway’s digital upskilling programme. This grant has enabled Alex to revise FINDRA’s ordering and CRM system.
Alex said: “I worked with Business Gateway when I first launched my business and they were a fantastic source of support, so I knew who to turn to when I decided to overhaul and update my business’s website.
“This investment was only possible through the DigitalBoost programme. Thanks to the grant, I am confident that FINDRA customers can now really enjoy the best online ordering experience when they purchase our products.”
Through DigitalBoost, businesses can access a variety of free support and resources including includes webinars, a digital health check, 1:1 support from a digital expert, online tutorials, and practical guides on topics including social media, cyber resilience, data analytics, digital marketing strategy and e-commerce.
Edinburgh based business, eteaket, is also featured as they prepare to reopen.
Founder Erica Moore said: “The whole team at eteaket are excited to get back to delighting customers in our tearoom and tea shop. We can’t wait to catch up with our regulars and to see our wholesale tea business ramp up.
“We have lots of exciting new ideas planned for this year which are all based around our Tea in Mind system which lets customers choose teas based on how they are feeling. Freeing your mind while your tea brews is the perfect way to unwind. Come and join in the fun!”
Hugh Lightbody, Chief Officer at Business Gateway, said:“As lockdown restrictions begin to lift, businesses will be focused on how they can adapt and strengthen their operations. Our campaign is designed to help them do this, ensuring they are aware of the variety of local and online support available to them, no matter their size, location or sector.”
The television advert is set to air from 3rd May.
For more information about how Business Gateway can help you and your business, please visit: https://www.bgateway.com/
