More than half of UK office workers now fear for their job security in lockdown

Almost half of UK office workers feel unsupported by their employers during the pandemic lock down period, a new survey has revealed.

The poll by Utility Bidder also discovered that more than half of workers now feared for their job security as the pandemic continues.

Researchers spoke to 1000 office workers who were continuing their roles while working from home. Respondents were aged 18-54 and featured all levels of office staff from graduate trainees to managing directors.

The study found that 45% of office workers said they had either none or not enough support from their bosses while working from home.

More than half of those surveyed (57%) said they now feared for the future of their job and were anxious about employment security.

Almost one fifth of those surveyed (18%) said they had little or no communication from their employers about the impact of the pandemic on the company’s business and so were concerned about their jobs.

Just over one in ten (12%) of the 1,000 people surveyed by Utility Bidder said they do not have, cannot get or do not plan to have access to all the relevant technological equipment they need to work remotely.

One respondent to Utility Bidder’s survey said they are working from home “without even having half the equipment needed” whilst another wrote that their company “provided laptops but they’re not able to cope with the number of people using systems”.

Of the 45% who said they do not feel supported by their employer 32% said that a very small amount of support was provided, whilst 13% responded that they had received no support whatsoever.

James Longley, managing director at Utility Bidder, said the lockdown period had created anxiety and uncertainty for many workers, particularly those feeling unsupported by bosses.

He said: “Our mission is to support businesses and help them save money. One of the most important ways in which businesses can currently do this is by helping their staff remain productive so they can continue servicing their customers and clients.

“Thousands of working hours could be lost without the proper technology and equipment, so it’s essential that businesses are supplying this where possible.”

Mr. Longley also explained how employees could claim back money on certain essential equipment they might need to work from home.

“Employees required to continue working from home can claim for tax relief on any necessary purchases if they are not already being provided by their employer. This includes technology, printer ink, even desks and office chairs for your home-working space.”

Minister hears from autistic people on their experiences of lock down

Minister for Mental Health, Clare Haughey MSP (who in addition has responsibility for autism and learning disability) joined an online group of autistic adults and carers yesterday to hear about their experiences of lock down.

The disruption of daily life and routine resulting from the pandemic and the lockdown has been very challenging for autistic people, 70% of whom are struggling with mental health difficulties and often intense anxiety.

Research from National Autistic Society Scotland has also shown that two thirds of autistic people in Scotland feel socially isolated and this was before social distancing was introduced in light of the Coronavirus pandemic.

The Scottish Government has recognised the fact that many autistic adults and families with autistic children are extremely vulnerable at this time and awarded the charity funds to provide specialist and moderated online social groups to reach as many autistic people carers and families as possible.

The online social groups allow staff to share information on staying safe and healthy as well as helping those with mental health needs and anxieties.

In addition, they also offer a safe and secure place where autistic people can connect and talk about whatever is important to them. There are specific groups focused on film & TV, gaming, craft, LEGO, politics, quizzes as well as for groups for young people, older people, carers, women as well as people from the LGBT+ community.

They’re a great way for people to build confidence, make friends and help with communication skills.

The Minister for Mental Health, Clare Haughey said: “We know that autistic people find the huge changes in their daily lives more difficult to deal with than many other people. That’s why we provided funding to the National Autistic Society Scotland to provide these vital online services for as many people as possible. 

“Taking part in one of the Society’s online social groups today was a great opportunity to hear directly from autistic people and their families on how the lockdown restrictions have affected them. Through our national strategy, we will continue our work to improve the lives of people with autism and ensure everyone gets the care and support they need.

Nick Ward, Director, National Autistic Society Scotland said: “We were delighted that the Minister could join one of our online groups to hear directly from autistic people and as to the challenges they face at this difficult time.

“Many autistic people are feeling the effects of the dramatic changes in their lives from pandemic and in many cases struggle with mental health difficulties or are very isolated within their communities.

“Our online Social Groups, offer a safe a secure space where people can meet and talk about the things that are important to them, form meaningful relationships and feel more connected. Our staff will also be on hand to offer support and tips around managing mental health and well-being and importantly staying safe.”  

Blair Spence who is autistic and from Glasgow said: “I’ve been going to the Social Groups for about 9 months, they’ve really helped my confidence and conversation skills as well as make new friends.

“The new online groups have been really fun. There are about 10 of us in the group and it works really well. It’s good to stay in touch with other people and we’ve done some exciting things with the group leaders like a virtual tour of an Aquarium and around San Francisco including going across the Golden Gate Bridge!

“I really look forward to the weekly online groups and I would recommend to other autistic people to give them a go.”

National police operation brings down serious crime network

Police Scotland continues to work with partners to severely disrupt the activities of serious and organised criminals operating in Scotland – following the seizure of controlled drugs with a street value of over £25 million in recent weeks.

Cocaine, heroin, cannabis, herbal cannabis and thousands of Etizolam tablets have been recovered and officers have arrested 59 people. Over £7 million of laundered cash and a number of firearms, ammunition, explosives and industrial pill presses have also been seized. Six stolen cars and a stolen motorcycle have also been recovered.

Activity has taken place across the country as part of Operation Venetic – the most significant ever UK operation into serious and organised crime involving Police Scotland, the National Crime Agency (NCA) and police forces across the UK.

The operation has culminated in the takedown of Encrochat, an encrypted global communication service used exclusively by criminals, which offered a secure mobile phone instant messaging service. The company’s encryption has now been cracked by an international law enforcement team.

In Scotland, more than 50 warrants have been executed by hundreds of officers at addresses throughout the country.

Police Scotland Assistant Chief Constable Angela McLaren said: “Police Scotland’s is absolutely committed to disrupting those involved in serious and organised crime in Scotland.

“These intelligence-led proactive operations, which have been undertaken in partnership with the NCA, UK police forces and Border Force, have resulted in some of the largest seizures made by the service.

“Keeping people safe and continuing to make the country a hostile environment for those who seek to bring misery to our communities through their organised criminality remains a priority for Police Scotland.

“This underlines our commitment to the country’s Serious and Organised Crime Strategy through the SOC Taskforce and our collective determination to target those involved and strike at the very centre of their illicit operations. Criminals do not recognise borders and we have been working closely with our UK and European law enforcement partners throughout this intense period of activity.

“We recognise the impact that serious and organised crime has on individuals and communities. I would urge anyone who has information that can assist us in tackling criminality, or anyone that needs our help or support, to get in touch with Police Scotland or  Crimestoppers anonymously on 0800 555 111.”

Jennifer Harrower, Procurator Fiscal for Specialist Casework, said: “These recent operations by law enforcement in Scotland exemplify our determination and capability to pursue those involved in serious and organised crime and halt the damage they do to our local communities.

“These seizures and arrests are the result of months of extensive work, but it doesn’t stop there. COPFS will use all the available resources to bring to justice those who seek to profit from serious and organised crime. This includes staff and prosecutors who are experts in preparing and prosecuting these kind of cases, and a raft of legislation created in Scotland specifically to target serious and organised criminals.

“Beyond this, we will seek Serious Crime Prevention Orders to provide security for communities when those prosecuted are released from prison, and pursue them for their proceeds of crime to be restored to the communities where they belong.”

Gerry Mclean, the NCA’s Regional Head of Investigations for Scotland, said: “This piece of activity in Scotland and across the UK was unprecedented in scale. It is without doubt the broadest and deepest ever operation into serious organised crime, with the people targeted at the top end of the criminal tree.

“The NCA has worked with international partners and every single police force across the UK, but the extraordinary results we have had here is testimony to the partnership we have with Police Scotland, the support from COPFs and the strategy set by Scotland’s Organised Crime Task Force.

“By working together we have had tremendous success in penetrating organised criminal networks, seizing huge amounts of criminal cash, stopping firearms and drugs reaching our streets and protecting the people of Scotland.”

Face coverings to be mandatory in Scotland’s shops

Final Phase 2 measures confirmed

Provisions to allow children to play outdoors with friends, the introduction of exemptions to the 2 metre physical distancing rule and mandatory use of face coverings in retail settings from Phase 3 are among measures announced by First Minister Nicola Sturgeon yesterday.

From today, children aged 11 and under will be able to play outdoors, without physical distancing, in groups of up to eight and of no more than two other households.

Children aged 12 to 17 are asked to continue to physically distance but can meet in groups of up to eight outdoors and no more than two other households at a time.

There will be no limit placed on the total number of households children can meet in one day, enabling siblings to meet separate groups or friends, or to meet groups in addition to those their parents or carers may take part in.

The five mile limit for leisure travel will be lifted for the majority of the country from today (Friday, 3 July) as will restrictions on self-catering, self-contained accommodation.

The First Minister also confirmed that outdoor hospitality will be able to start trading from Monday 6 July, in line with indicative dates previously set out.

Following the successful introduction of mandatory face coverings on public transport, the measure will be extended to include retail settings from Friday, 10 July, in line with expected changes to other lockdown measures on that date.

The First Minister also announced the outcome of a review of the evidence on the 2 metre social distancing rule. Advice from the COVID-19 Advisory Group makes clear that the fundamental science around distance and transmission remains unchanged and that risk increases with proximity to an infected individual.

As such, the Scottish Government will retain 2 metres as the default physical distancing requirement for Phase 3 but introduce exceptions to this requirement if practicable mitigating measures can be implemented.

Settings and sectors considered appropriate for exceptions, pending agreed mitigations, are: public transport; outdoor hospitality; indoor hospitality; and retail. There will be no exemptions prior to the move to Phase 3.

Announcing the changes, the First Minister said: “As we move further out of lockdown, some rules will become more targeted and, as such, a bit more complicated.

“However, the basic foundation principles and hygiene measures remain as important as ever – each and every one of us must strike the right balance in order to keep the momentum of lifting lockdown going while protecting the progress made. What we are witnessing across the country is a sharp reminder just how highly infectious COVID-19 is, and how vital it is that we proceed with care and caution.  

“That said, please take advantage of the fact that some rules are changing. Get out and about a bit more if you can and are able. Support your local businesses where possible – shops, outdoor hospitality and self-catering accommodation are beginning to reopen, travel distance restrictions are being lifted, and we are actively exploring further measures we can introduce – such as face coverings and 2 metre rule exemptions – that can get our economy safely back up and running even quicker.

“If you are ever in doubt, please remember our key guidance – the FACTS: face coverings should be worn in enclosed spaces; avoid crowded areas; clean your hands and hard surfaces regularly and thoroughly; 2 metre distancing remains in place; self-isolate, and book a test immediately, if you have symptoms of COVID-19.”

ScotRail reports that since the wearing of face coverings was made mandatory on Monday 22, June, around 90 per cent of customers have followed the guidance to keep themselves and others safe.

Route Map physical distancing approach

Scottish Government route map

The First Minister’s statement

“What will we do without you Xander?”

Police in Edinburgh have confirmed the identity of the toddler who died following a crash in Morningside.

Xander Irvine (3) suffered fatal injuries following the collision when he was struck by a car travelling on Morningside Road around 2.30pm on Tuesday (30 June).

Xander Irvine

In a statement released through Police Scotland, the family said: “Xander Paul Thomas Irvine, 3-years old, was out for a walk in Morningside with his mother on Tuesday afternoon when a tragic accident occurred.

“Xander was a very happy, bubbly, intelligent little boy who was very dearly loved by his parents Victoria and Paul. Xander was a real chatterbox who just loved books, playing with all sorts of vehicles and his Lego. He really enjoyed life and he enriched the lives of everyone he met.

“Victoria and Paul are devastated and feel as if their hearts have been ripped out. Xander will be so very sorely missed by them both and all his family and friends in Scotland and Northern Ireland.

“His parents would like to thank the paramedics, police, the fire and rescue service and members of the public for their help at the scene of the accident. Also, thank you to all the hospital staff and the police liaison for their help and to the public for their support to both Victoria and Paul and their families.

“What will we do without you Xander?”

Inspector Roger Park of Edinburgh City Road Policing Unit said: “Our thoughts remain with the family of Xander at this incredibly difficult time.

“Enquiries into the crash are ongoing, a full forensic collision investigation was carried out at the time and officers continue to look at CCTV and dash-cam footage as well as tracing and speaking to witnesses who have come forward.

“The 37-year-old pedestrian, Xander’s mother, also injured in the incident has now been discharged from hospital following treatment.

“I can also confirm that the driver of the Red Kia, a 91-year-old woman, was uninjured.

“I wish to express my sincere thanks to the members of the public who intervened and assisted in the immediate aftermath of this tragic incident and to the police and other Emergency Services who were on the scene.

“Finally, I would like to reiterate my request to respect the privacy of all those involved and allow them to, in some way, come to terms with what has happened.”

We’re all going on a summer holiday?

England lifts selfisolation for lower risk countries in time for the holidays

  • Passengers returning to or visiting England from certain destinations – Germany, France, Spain and Italy – will no longer need to self-isolate on arrival from 10 July. More countries will be added to the list later today
  • Foreign & Commonwealth Office (FCO) will set out exemptions for a number of destinations from its global advisory against ‘all but essential’ international travel, with changes coming into effect on 4 July.
  • All passengers, except those on a small list of exemptions, will still be required to provide contact information on arrival in the UK.
  • Scotland, Wales and Northern Ireland have not yet decided their own arrangements.

Passengers returning or visiting from certain destinations which pose a reduced risk to the public health of UK citizens, including Spain and Italy, will no longer need to self-isolate when arriving in England, Transport Secretary Grant Shapps will set out today (Friday 3 July).

The Scottish Government is yet to make a decision on whether to relax travel restrictions.

The new measures will come into force from 10 July, meaning that people arriving from selected destinations will be able to enter England without needing to self-isolate, unless they have been in or transited through non-exempt countries in the preceding 14 days.

A risk assessment has been conducted by the Joint Biosecurity Centre, in close consultation with Public Health England and the Chief Medical Officer. The assessment draws on a range of factors including the prevalence of coronavirus, the numbers of new cases and potential trajectory of the disease in that destination.

The list of countries will be published later today. A number of countries will be exempted from the requirement for passengers arriving into England to self-isolate for 14 days. All passengers, except those on a small list of exemptions, will still be required to provide contact information on arrival in the UK.

The Government’s expectation is that a number of the exempted countries will also not require arrivals from the UK to self-isolate. This will mean that holidaymakers travelling to and from certain destinations will not need to self-isolate on either leg of their journey.

The exempted countries and territories will be kept under constant review, so that if the health risks increase self-isolation measures can be re-introduced to help stop the spread of the disease into England.

The Foreign & Commonwealth Office (FCO) has also updated its global advisory against ‘all but essential’ international travel to exempt certain destinations that no longer pose an unacceptably high risk of COVID-19.

When planning holidays or overseas travel, people should therefore check the latest FCO travel advice on gov.uk, including whether there are any self-isolation measures in place for their outbound or return journey.

If the country or territory they are visiting is exempt, they will not have to self-isolate on their return to England. Passengers should also stay alert to any changes to local public health measures while they are travelling, including by subscribing to FCO Travel Advice updates. 

The Government continues to work closely with international partners around the world to discuss arrangements for travellers arriving from the UK and will continue this engagement ahead of the changes coming into force.

Transport Secretary Grant Shapps said: “Today marks the next step in carefully reopening our great nation. Whether you are a holidaymaker ready to travel abroad or a business eager to open your doors again, this is good news for British people and great news for British businesses.

“The entire nation has worked tirelessly to get to this stage, therefore safety must remain our watch word and we will not hesitate to move quickly to protect ourselves if infection rates rise in countries we are reconnecting with.”

The FCO’s Travel Advice is based on an assessment of a range of factors that could present risks to British nationals when abroad, using different criteria to the list of countries exempted from self-isolation measures.

It is based on a range of factors including epidemiological risks, capacity of local healthcare systems, transport options and law and order. These Travel Advice exemptions will come into effect on 4 July and will be kept under review.

All passengers, except those on a small list of exemptions, will still be required to provide contact information on arrival in the UK, including details of countries or territories they have been in or through during the previous 14 days. Existing public health advice on hand hygiene, face coverings, and social distancing must also be followed.

The exemptions from self-isolation apply to all modes of international transport, including sea and international rail routes as well as flights.

The Devolved Administrations will set out their own approach to exemptions, and so passengers returning to Scotland, Wales and Northern Ireland should ensure they follow the laws and guidance which applies there.

Greens: Edinburgh must act now to protect cyclists and pedestrians

Scottish Greens Lothian MSP Alison Johnstone has lent her support to a grassroots campaign calling for urgent action to protect cyclists and pedestrians after a spate of accidents, including the deaths of a three-year-old boy and an NHS nurse in recent days.

Hundreds gathered to reclaim a road in Edinburgh today in a vigil for the deaths, which come after years of campaigning to protect cyclists and pedestrians in the capital.

Alison Johnstone said: “I fully support the many Edinburgh residents who have gathered today to demand that enough is enough. Yesterday a man was killed while he was cycling to work, and the day before a three-year-old boy was killed on a pavement. There have also been other cases of accidents involving cyclists and pedestrians this week. It’s absolutely heartbreaking.

“It’s not good enough to just offer condolences. In 2012 I called for capital road safety summit and raised these concerns at Scottish Government’s road safety group with many of the people campaigning today, and I can’t believe eight years later we’re still mourning cyclists killed on our streets.

“We need to see urgent action on the ground to make streets safer for people walking and cycling.

“If we cannot afford basic safety for people merely cycling to work or walking on a pavement we fail a basic test of leadership. Edinburgh needs to drastically cut traffic, like most normal historic European cities have done.”

Astronaut Tim Peake joins Skyrora advisory board

Tim Peake will be supporting Skyrora in becoming the UK’s premier and principal company for commercial rocket launches


Edinburgh-based space rocket company Skyrora has announced the addition of British astronaut Tim Peake to its advisory board.

The experience Tim has gained as a European Space Agency astronaut, former International Space Station (ISS) crew member, and British Army Air Corps officer will be invaluable to Skyrora as the company continues its development of the Skyrora XL rocket for providing orbital launches by 2023.

Skyrora has already shown themselves as a leader within the UK space race with a recent full ground test of its second largest launch vehicle, making the UK effectively launch ready.

The ground test, the first in the UK since the Black Arrow Programme  50 years ago, was followed by Skyrora last month successfully launching its Skylark Nano rocket – the first of its kind to take place in Shetland.

Volodymyr Levykin, chief executive officer at Skyrora said: “I couldn’t be more excited with Tim joining our advisory board. Tim’s knowledge, insight, and vast experience in the space industry will boost Skyrora’s efforts to become the UK’s premier and principal company for commercial rocket launches.

“Tim has been at the forefront of the space industry for years. His level of expertise will help us to gain more insight into the rapidly evolving UK space industry and sustain our rapid growth and development.

“As the UK space industry continues to grow rapidly, we must all work together and combine our multidisciplinary efforts to achieve capturing 10 percent of the global space market by 2030, as targeted by the UK government”.

Tim Peake said: “I’m delighted to be joining Skyrora’s Advisory Board and helping to support their efforts to develop a commercial rocket launch capability.

“The UK is well placed to become a key player in meeting the increasing need for small satellite launch opportunities and Skyrora’s innovative ideas and rapid pace of development make them an extremely exciting company to be working with.”

After a successful 17-year career in the military and aeronautical industry, Tim Peake joined the European Space Agency astronaut training programme in 2009 and took part in missions such as the ESA CAVES and NEEMO 16.

Following Tim’s successful six-month trip to the ISS managing scientific experiments for hundreds of researchers on Earth from December 2015 to June 2016, Tim led a UK countrywide tour to promote his ISS Principia mission to the younger generation.

Tim saw this as a unique opportunity to engage with students and teach them about the science and engineering behind human spaceflight. This created an educational outreach programme of more than 30 projects, engaging and inspiring more than two million school children across 10,000 schools, which is equivalent to around 15% of all school children and one in three schools in the UK.

Tim will continue with his engagement as a highly distinguished and much loved ambassador. In honour of his achievements, he was appointed Companion of the Order of St Michael and St George by Queen Elizabeth II in June 2016.

He was also awarded the Royal Academy of Engineering’s prestigious Rooke Award in recognition of going above and beyond, promoting engineering and space to the younger generation.

Airline refunds: ‘marked improvement’, says CAA

The UK Civil Aviation Authority is reviewing the refund policies of all UK airlines, as well as a number of international airlines that operate flights to and from the UK. The review began in May and is considering how airlines are handling refunds for flight-only bookings during the coronavirus pandemic.

We have published guidance and advice for both industry and consumers on this important issue throughout the COVID crisis. We support airlines offering vouchers and rebooking alternatives where it makes sense for the consumer, but we have reiterated to airlines that they must provide cash refunds to passengers who request this where a flight has been cancelled. 

We do not expect airlines to systematically deny consumers their right to a refund, and our review is considering whether any further action needs to be taken to protect consumer rights.

Airline Performance

Of the eighteen airlines contacted, all have engaged with us on the issues that we have raised, and all have confirmed to us that they are now paying refunds. We have grouped airlines by performance in three categories:

1.      Acceptable performance

2.      Requiring transparency improvements

3.      Requiring processing time improvements

Acceptable performance

Through our review we have identified a selection of airlines that are paying refunds quickly and that do not have a sizeable backlog of refund requests. While regulations state that refunds should be paid within seven days of the request, we understand that there are operational challenges that airlines are facing in the current circumstances that make this very challenging to meet.

We will continue to monitor the performance of these airlines, but as things stand we do not expect further work to be required unless there is a material change in performance. 

Requiring transparency improvements

Our review has identified a second group that, based on passenger complaints, did not appear to be providing refunds at all. Having engaged with these airlines, the Civil Aviation Authority can now confirm that these airlines are all paying refunds.

A number of airlines have now introduced new systems for processing refunds. More work remains to be done by this group of airlines to make it clear to passengers that they are entitled to a refund and show that there is a straightforward process for claiming it. 

We will allow these airlines a short period to make the necessary improvements before we reach a definitive view on their performance.

Requiring processing time improvements

Our review has identified a third group of airlines which have substantial backlogs of refund claims and which, in our view, are taking too long to process refunds.  

This group includes some major carriers with large backlogs of refund requests extending to many months. The Civil Aviation Authority has asked these airlines to provide commitments that they will speed up refund processing timescales. 

We have received responses from a number of airlines agreeing to this request. We will assess the suitability of these commitments and, should we accept them, we will monitor the airlines’ performance against them. If performance does not improve in line with the commitments, the Civil Aviation Authority will not hesitate to take enforcement action.

Conclusion

This is the first update the Civil Aviation Authority has provided on its review of airline refund practices. We intend to publish a further, more detailed update later this month.

Only a minority group of airlines have been consistently providing consumers with refunds in an acceptable timeframe, however we have noted a marked improvement across most airlines since our review commenced. We expect this direction of travel to be maintained.

Rory Boland, Editor of Which? Travel, said: “This update from the regulator confirms what we have been highlighting to it for months – that airlines are continuing to disregard the law and withhold huge sums of money from their passengers during a time that has placed incredible stress on people’s financial and emotional wellbeing.

“The time for monitoring and performance reviews has long passed. Airlines have been breaking the law on refunds for months, and to delay action for any longer goes against the regulator’s claims to be on the side of consumers.

“We need to see urgent enforcement action to hold airlines to account, set a higher standard for the months ahead, and demonstrate that there are real consequences to breaking the law on refunds.”

Deliveroo riders to receive NSPCC training to help spot signs of child abuse

Deliveroo and NSPCC have today announced a new partnership to help children who may be at risk of abuse or neglect in Scotland.

This is especially important during the pandemic as children may be more out of sight than usual. The NSPCC, in a report released last week, revealed how lockdown has increased the risk of child abuse.

The partnership will:

  • Provide hundreds of Deliveroo riders with free, vital training – It’s Your Call – delivered by the NSPCC to help them recognise children at risk of abuse and neglect
  • Raise awareness of the NSPCC Helpline with Deliveroo riders promoting the Helpline number on their delivery bags, so that any adult concerned about a child can call to speak to a trained professional
  • Deliver hundreds of free meals to NSPCC Helpline staff to say thank you for their hard work to keep children safe during COVID-19

During the crisis people who work within their community can play an important role in helping keep children safe and spotting possible signs of child abuse, neglect and domestic violence.

Deliveroo riders, with their role delivering to homes, are well-placed to spot any emerging safeguarding concerns.

The idea of a partnership between Deliveroo and NSPCC was developed when, earlier this year, a rider contacted the NSPCC after becoming worried for a child’s welfare. As a result, action was taken to ensure the child’s safety.

Although the lockdown is easing and some children have returned to school, many children are still spending a lot of time at home and have limited contact with wider support networks.

A new NSPCC report, ‘Isolated and Struggling’, brings together evidence from academics, charities and frontline professionals, and identifies three ways in which lockdown has increased the risk of child abuse, such as a reduction in normal protective services.

In May, the NSPCC surveyed over 2,000 adults in Britain and found that over a quarter (26%) were not confident they would know where to seek help if they thought a child or young person was being abused or neglected.

To combat the issue the NSPCC have temporarily made their ‘It’s Your Call’ course free during the pandemic, as well as expanded and promoted the Helpline in response to the situation, which has now received more than 10,000 welfare contacts.

After receiving their training, Deliveroo Riders will be able to play their part in helping to keep children safe from abuse.

The riders will also promote the NSPCC Helpline number with a sticker on their delivery bags, so that any adult concerned about a child can call this number to speak to a trained professional for advice and support.

Peter Wanless, NSPCC Chief Executive, said: “It is essential that we all play our role in helping to keep children and young people safe.

“Riders and other workers visiting people’s home during the pandemic have the unique opportunity to see or hear things that others may not. Therefore, it is important that they feel confident in knowing what to do if they are concerned about a child. It’s fantastic of Deliveroo to take this positive step with us – together we believe everyone can play a part in keeping children safe.”

Will Shu, CEO Deliveroo, said: “We are so proud of the vital role Deliveroo riders are carrying out during the COVID-19 crisis. As key workers, riders are at the heart of local communities and will be able to play an important role to help keep children safe.”

To show their appreciation Deliveroo will be delivering hundreds of free meals to NSPCC Helpline frontline workers who have been working during the Coronavirus pandemic.

Abdelziz Abdou, Deliveroo rider (above), said: “I am really proud to ride for Deliveroo and have the opportunity to train with the NSPCC and play my part to spot any signs of danger.

“I will also be displaying the NSPCC Helpline number while out riding and hope that this will encourage people to call up and speak to a trained professional. This is a really important partnership and I am pleased to show my support for the NSPCC and all their hard work to keep children safe.”

Over the coming weeks and months, Deliveroo will be encouraging riders across the UK to complete the training and order stickers to support and raise awareness amongst their communities.

The NSPCC Helpline is available for advice and support on 0808 800 5000 or via help@nspcc.org.uk.

The NSPCC has made their safeguarding awareness course, It’s Your Call, temporarily free in response to the pandemic. All other NSPCC safeguarding online training has been discounted, to support people during this time.