Tag: volunteering

Volunteer given just 0.5% chance of survival tells remarkable story of recovery

From horror crash to helping others

A woman who was given just a 0.5% chance of survival after a catastrophic car crash has now committed her life to helping others following a remarkable four-year recovery with the help of NHS Greater Glasgow and Clyde.

Lauren Feeney, 29, from Glasgow, suffered a horrific catalogue of injuries including 26 broken bones, eye injuries, internal bleeding and brain damage when the car she was a passenger in collided with a 32-tonne truck on New Year’s Eve, 2019.

Her injuries were so bad that when the police officer who was first on the scene pulled her from the car, her body was “like jelly”, and she spent a month in a coma. All three other occupants of the car died in the crash.

But despite living with a brain injury, sight problems, reduced function in one leg which means she needs a brace, and other permanent injuries, Lauren now volunteers two days a week helping staff at the Queen Elizabeth University Hospital, runs regularly, swims five days a week and is in training with the Scottish National Para Swimming Squad.

To top it all off, she wants to become a motivational speaker so she can inspire others to overcome their own challenges.

Lauren had moved to London to complete her training as Cabin Crew for British Airways and was a month into her dream job jetting around the world, when the accident happened.

“I can’t remember anything,” she said. “When I hear about what happened, it’s like listening to a story about someone else, or watching a TV show. It was horrible, so maybe it’s better that way.”

Lauren spent two months in hospital in London before being transferred back to Glasgow just as COVID struck, and she spent four months in the QEUH, first in the orthopaedic department and then in the Physically Disabled Rehabilitation Unit (now called the Neurorehabilitation Unit). She then continued her rehabilitation at home with her mum Pauline and dad Kevin.

“I spent two years receiving a range of therapies,” Lauren said. “Mum and dad had been told not to get their hopes up, that my life would be severely limited. They were planning for a life of care.

“But the staff who cared for me were just fantastic. They were such an amazing support for me that I’m not sure where I’d be without them.”

As Lauren got better, she started contemplating what to do with her life. She knew she couldn’t go back to the job she loved, but rather than sitting feeling sorry for herself, she got up and got active.

“I started volunteering at the QEUH R&R Hub just over a year ago and, to be honest, I feel so lucky to be here. Before cabin crew I worked in hospitality, and I just love being around people and helping them, so being here is perfect.

“Don’t get me wrong – it’s not easy. The aftermath of the accident means as soon as I get stressed or overwhelmed, it gets really tough. Plus I can’t walk as well as I used to, and I’ve got constant problems with my sight, so days can be a bit of a challenge.

“But I don’t want sympathy, or to make a big deal of things.”

Lauren praised her workmate Caroline Maxwell (above) – paired together because managers knew they would be a good fit – for the support she has provided. 

“She’s just brilliant, and gives me exactly the amount of help I need, stepping in when I need it, but usually just leaving me to get on with it. We have our way and work brilliantly together – we really are the dream team!”

However, volunteering with NHSGGC is only the start for Lauren. She’s also resurrected her teenage hobby of swimming – and she’s so good she now trains regularly with the Scottish National Para Swimming Squad.

She’s also taken up running, recently completing her first 5K and with the ultimate goal of taking part in duathlons – even though she can’t feel her leg unless weight is going through it.

“It’s difficult right now,” she said. “I have to concentrate really hard on where my foot is going to land and with my sight issue it can be a real challenge. But I’m stubborn so I won’t give up, and I’m learning to manage pretty well.”

With a story as inspiring as this, it’s little wonder that Lauren has her eyes set on helping others who face challenges in their lives.

“I was offered the chance to speak at a conference recently, and I absolutely loved it,” she said. “People like me wouldn’t normally be able to speak, but that has made me even more determined to share my story. In fact, it feels like I have a responsibility to make the most of that to help others who have been through similar.”

Dr Teng Cheng Khoo, Lead Clinician and Consultant in Rehabilitation Medicine at the NRU (formerly PDRU), paid tribute to Lauren and the work she has put into her recovery.

He said: “It is amazing how far Lauren has come. She sustained significant traumatic injuries from her accident, and not every person who went through what she did would be able to bounce back in such a way. 

“One of the main reasons for Lauren’s phenomenal recovery and re-integration is her ongoing motivation and the hard work that she has put in over the years. Staff at the then PDRU found her a joy to work with despite the challenges she had to face at that time. She worked with staff to set goals that consistently pushed the boundaries of her recovery and what she was able to achieve.

“We also have to remember that this happened at the height of the Covid-19 pandemic, which makes her achievements all the more impressive.”

Dr Khoo praised the way a range of services have collaborated in Lauren’s ongoing recovery. He said: “From community rehabilitation services and ophthalmology to orthopaedics and the chronic pain service, all services have worked well together to achieve the best possible outcomes, and to help Lauren live a full, independent life, despite the ongoing challenges she experiences on a daily basis.

“We all wish Lauren well, and have no doubt that she will go on to achieve the goals she has set herself.”

Mary Nolan (above), Interim Volunteer Manager (South Sector) with NHSGGC, described Lauren as “an amazing person – quick, funny, sharp, and always smiling.

She added: “Lauren started volunteering at the beginning of December 2022, and from the word go I had a feeling she would be a success. It is a credit to her that we make no particular adaptations or allowances for her significant residual disability. The HUB is a place for our staff to come to relax and have a coffee, and Lauren is so friendly and helpful – all the HUB users love her.

“Lauren has so much potential, and we are delighted that this volunteer role has been able to play a part in her ongoing recovery.”

Caroline Maxwell added her own tribute: “It’s a pleasure volunteering alongside Lauren. We bounce off each other and the hours just fly by. Lauren likes to ensure that the front-line staff are well looked after, and always makes time for a chat. 

“Oh, and she makes a great coffee!”

But the final word must go to Lauren, who is only looking forward in her life. 

“I bear no ill will. I am where I am and my life’s great now. I just want to be the best person I can be and to help others.

“In fact, if you have challenges in your life and aren’t sure you can take on something new, look at me – don’t let anything hold you back. In fact, I’d say even more that you should go for it.

“You’ll always be glad you did!”

Charities face staff and volunteer crisis 

A third of organisations reported recruitment as one of their top challenges

Third Sector organisations in Scotland are increasingly facing shortages of staff and volunteers, a new report has warned.  

The Scottish Third Sector Tracker has found that issues relating to staffing and volunteers are one of the top challenges for a third of voluntary sector organisations.

Data from the tracker observes the emergence of the sector from the Covid-19 pandemic through 2021, followed by the development of the cost-of-living crisis and associated organisational concerns during 2022 and 2023.  

In August 2021, 35% of organisations reported a significant concern about staff and volunteer numbers. Just two years on, that figure has now risen to 65%, with only finances currently proving a bigger challenge for the sector.  

While staff and volunteer support remain a growing concern, third sector groups report an ongoing increase in demand for their core services and activities over the six waves of the tracker. In Wave 1 (Aug 2021), 56% of organisations reported an increased demand, rising to 63% by Wave 6 (Apr 2023). 

These factors, on top of growing financial pressures due to the rising costs crisis and public sector funding cuts, are leading to a perfect storm for charities and voluntary groups, with strain put on already stretched teams.  

Anna Fowlie, Chief Executive of the Scottish Council for Voluntary Organisations (SCVO), said: “The Scottish voluntary sector is a significant employer, providing jobs for 5% of the Scottish workforce. 

“At a time where many organisations are facing recruitment challenges, the funding environment means that many voluntary organisations are struggling to keep pace with salary increases needed to attract and retain staff. 

“Existing staff and volunteers have been working flat out since Covid, helping organisations and communities to weather the cost-of-living crisis.  We can no longer afford to rely on their goodwill to go the extra mile.  The invaluable services and supports provided by Scotland’s voluntary sector need sustainable investment to ensure their survival.” 

Volunteer Scotland are also concerned by the staff and volunteer crisis facing the sector, highlighted by the Third Sector Tracker. The recent release of the 2022 Scottish Household survey results reinforces the volunteer crisis, with formal volunteer participation rates falling by 4 percentage points since 2019 to 22% – this equates to less than one million Scottish adults volunteering.  

In light of the current crisis, the actions that can be undertaken by volunteer involving organisations include ensuring that volunteer expense policies are clear and considering how roles can be made more flexible to fit with the decreased time volunteers have available.  

Alan Stevenson, CEO of Volunteer Scotland said: “The many impacts of the cost-of-living crisis on volunteering has meant that we can no longer take for granted the contribution of our volunteers.

“While recruitment and retention issues are being felt more acutely by some, the first step for all must be the focus on good volunteering practice, appropriately supported.” 

The Scottish Third Sector Tracker is a growing research community made up of representatives from third sector organisations based across the whole of Scotland, who are willing to share their experiences, views and concerns as the sector faces both new and ongoing challenges. 

The Tracker is run by an independent research company called DJS Research on behalf of SCVO, the Scottish Government, the William Grant Foundation and the National Lottery Community Fund. 

Those involved in the running of a third sector organisation operating in Scotland are invited to represent their organisation as a member of the Scottish Third Sector Tracker.  

An Executive Summary of the Scottish Third Sector Tracker’s First Phase of research can be found here: 

https://scvo.scot/policy/research/evidence-library/2023-scottish-third-sector-tracker-waves-1-to-6-executive-summary 

PDSA: How to give back this festive season

With the festive season in full swing, the time for gift giving is about to be upon us.

This December, leading vet charity PDSA is hoping people can give the gift of time and do their bit in helping the charity support those who need it most – by volunteering in one of it’s charity shops across the UK.

Jennie Pearson, Volunteering Business Partner at PDSA, said: “We’re heading into a widely celebrated time of year for generosity and giving, and we’d be forever grateful for some helping hands this holiday season. For anyone looking to give back to the community, we’d love to have you on board in our team of volunteers.

“Our volunteers are an amazing group of people who all contribute something very special to PDSA. By giving us the gift of their time, they are helping us to support pet owners in their time of need – who would otherwise struggle to cover the cost of unexpected veterinary bills should their pet fall ill or become injured. Their efforts mean we can help families stay together.”

Benefits of volunteering

“We offer a warm and supportive environment for all of our volunteers. The shops enable people to give something back to their local community, all whilst supporting a vital charity cause.  

“Our shops welcome people from all walks of life within local communities, whether they are coming to the shop for a browse or to donate an item. They are great social spots for both volunteers and visitors. 

“Volunteering can also help people improve their confidence while enabling them to develop and improve on their knowledge and skills.

“It can be a great way to get out of the house, especially for those who may feel isolated, and all for such a good cause.

“Our charity shops are vital to PDSA. They provide much needed funding for our 48 Pet Hospitals across the UK, so the teams can continue to help thousands of the nation’s most vulnerable pets. All of our volunteers provide an essential contribution to the charity, and every hour spared to help out goes a really long way.

“We are extremely grateful to all of the people who support PDSA because they believe in what we do. It’s the generous support from donating unwanted items, making a purchase, or volunteering in our charity shops, that goes back into helping keep people and pets together in their times of need through our Pet Hospitals.”

If you would like to make a positive difference to your own life and the lives of others by lending a hand, there are lots of volunteering roles available across PDSA’s over 100 charity shops up and down the country.

Whether you would like to help customers with their shopping, sort through donations, create eye-catching window displays or serve at the till. To find out more about volunteering, head to PDSA’s website: www.pdsa.org.uk/volunteering

Volunteering: Dogs Trust West Calder Seeks Canine Cupids

 

In a world where every dog deserves a forever home, Dogs Trust West Calder has been a beacon of hope for countless canines, rehoming 340 dogs in 2022 and currently heading towards 380 dogs successfully rehomed in 2023.

For 2024, the West Calder rehoming centre is on a mission to expand its team of reception-based volunteers, transforming the adoption process into a heartwarming matchmaking experience. 

Unleashing Love: Be a Canine Cupid 

Dogs Trust West Calder is calling on dog enthusiasts and tech-savvy individuals to join their reception team, where they will play a pivotal role in connecting dogs with their ideal adopters. Acting as the bridge between eager families and lovable dogs, these volunteers will essentially become canine cupids, fostering connections that last a lifetime. 

The Role: More Than Just a Greeting 

Volunteers will not only be the welcoming faces at the centre but also the technologically savvy matchmakers behind the scenes. The ideal candidate will be comfortable navigating both PCs and iPads, using their IT skills to process adoption applications efficiently. In addition, a friendly demeanour is a must, as reception volunteers will regularly greet members of the public, offering assistance and guidance in the adoption journey. 

Join the Pack: How to Apply 

Dogs Trust West Calder invites individuals with a passion for dogs, a flair for admin, and a warm smile to join their reception team. This is an opportunity to be part of something extraordinary, making a real difference in the lives of dogs and their adopters. 

To apply, visit our website https://www.dogstrust.org.uk/rehoming/our-centres/west-calder/volunteering or contact our volunteer coordinator Garry Lee at garry.lee@dogstrust.org.uk 

By becoming a Dogs Trust West Calder reception volunteer, you are not just a welcoming face – you are a vital part of a success story, a canine cupid making matches that create forever families. Join us in spreading love, one wagging tail at a time. 

Granton Library Link: Can You Help?

RVS LOOKING FOR HOME LIBRARY SERVICE VOLUNTEER

We are looking for some help!

Our lovely Library Link group, which helps people with mobility difficulties to get to the library, is currently without a volunteer.

It runs on Tuesday mornings at 10am fortnightly and would require a commitment of around 3 hours.

The volunteer supports people from their front door onto the bus, during the session (tea and biscuits provided!) and then back home again.

If you think you could help, let us know at Granton library and we will put you in touch with the Royal Voluntary Service who co-ordinate this (Thanks RVS!)

Or follow this link: https://my.royalvoluntaryservice.org.uk/opportunities

PEP: Become a Volunteer Trustee

MAKE A DIFFERENCE IN YOUR LOCAL COMMUNITY

PEP is overseen by a Board of Trustees who have overall responsibility and accountability for the Project. They set and maintain PEP’s vision, mission and values; support strategic development of services, establish and monitor policies, monitor employment procedures alongside the Manager, support the Manager and ensure good governance.

About Pilton Equalities Project:

Aims to enhance the quality of life for older people in North Edinburgh by continuing to develop services that measurably reduce isolation and which enable people and other vulnerable and isolated adults to actively participate in community life.

Experience Required:

Good independent judgement, ability to think creatively, willingness to speak your mind, an understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship, an ability to work effectively as a member of a team and to take decisions for the good of the charity.

Training Details:

PEP, 3 West Pilton Park, Edinburgh, EH4 4EL . Training will be given on commencement of volunteering as a Trustee.

Location/Travel Details:

Board meet once a month for 2 hours, normally meetings are held in the PEP Office.

Accessibility Details:

Named Contact for Volunteer. Wheelchair Access/Disabled Access Toilet

Contact Details:

Diane.palmer@pepscot.org
Hello@pepscot.org
0131 315 4466
3 West Pilton Park
Edinburgh
EH4 4EL

PEP seeks Trustees

BECOME A VOLUNTEER TRUSTEE AT PILTON EQUALITIES PROJECT

 Make a difference in your local community:

PEP is overseen by a Board of Trustees who have overall responsibility and ac-countability for the Project. They set and maintain PEP’s vision, mission and values; support strategic development of services, establish and monitor policies, monitor employment procedures alongside the Manager, support the Manager and ensure good governance.

About Pilton Equalities Project:

Aims to enhance the quality of life for older people in North Edinburgh by continuing to develop services that measurably reduce isolation and which enable people and other vulnerable and isolated adults to actively participate in community life.

Experience Required:

Good independent judgement, ability to think creatively, willingness to speak your mind, an understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship, an ability to work effectively as a member of a team and to take decisions for the good of the charity.

Training Details:

PEP, 3 West Pilton Park, Edinburgh, EH4 4EL . Training will be given on commencement of volunteering.

Location/Travel Details:

Board meet once a month for 2 hours, normally meetings are held in the PEP Office.

Expenses:

Public transport and out of pocket expenses paid.

Accessibility Details:

Named Contact for Volunteer. Wheelchair Access/Disabled Access Toilet

Contact:

Diane.palmer@pepscot.org  

Hello@pepscot.org or tel. 0131 315 4466

Website www.pepscot.org

Facebook: Piltonequalitiesproject

Portobello walking group wins national award

A DEDICATED group of individuals who run a weekly walking group have been recognised by the nation’s walking charity at its annual awards presentation. 

Portobello Prom – Ageing Well has won the prestigious Dementia Friendly Walking Volunteer Group of the Year at Paths for All’s Volunteer Awards. 

The group, set up with Edinburgh Leisure, enables individuals to walk at a leisurely pace across the seaside promenade as a way of keeping people active and connected who may otherwise struggle to do so.

More than 20 participants join the walks on a weekly basis, some of whom live with dementia. The Ageing Well team has accommodating those individuals through specialist training which has been coordinated by Paths for All and Edinburgh Leisure. 

Volunteer Walk Leader, David Simpson said: “The group was set up many years ago to provide people with an outlet to come and interact with others while also keeping active. 

“There is a huge variety of individuals who attend our walks and some of those people do live with dementia, for them – and their loved ones and carers – it’s a great chance to get out and about and speak with other people who may be living with something similar.” 

“As Walk Leaders we try and do our best to keep the participants happy and motivated.” 

“While keeping active is great, it’s the social aspect of walking which I feel is really powerful, and so becoming a Walk Leader was an easy way to give back to my community.” 

Kay Parsons, Active Communities Supervisor (Volunteers) at Edinburgh Leisure, said:  “Winning the Paths for All’s Dementia Friendly Walking Volunteer Group of the Year 2023 award is testament to the hard work, friendliness, and ability of all the volunteers to make those attending feel included and welcome. 

“The Ageing Well Portobello Walking group volunteers have been going for years, keeping our Dementia Friendly walk going in all weathers in Scotland. They go up and down Portobello Prom, and for many of our 20-30 odd weekly participants, this is the only time they get outside into the fresh air. 

“They get to enjoy the seaside air, a stroll and a chat and tea in a cafe afterwards. The volunteers keep them motivated and laughing, and one participant told me she “forgets she has Dementia when on a walk with the volunteers.” 

Hosted by the BBC Scotland’s Fiona Stalker, with awards presented by sponsoring MSP Nicola Sturgeon, the event recognised 10 groups and individuals throughout Scotland who have gone the extra mile to keep their communities active. 

Maree Todd, Minister for Social Care, Mental Wellbeing and Sport “Supporting people in Scotland to walk and wheel is a key part of our vision of a country where more people are more active, more often. 

“A huge number of highly motivated and skilled people are helping us deliver this vision, especially the passionate volunteers who do so much to help others overcome challenges to participation and facilitate activities across the country. 

“They really are inspirational, the recognition from Paths for All in these Awards is very well deserved.” 

Kevin Lafferty, Chief Executive Officer at Paths for All, said: “Every year I am blown away at the number of incredible groups and volunteers out there determined to make a difference.

“The work carried out by volunteers is directly improving the nation’s physical, mental and social health, reducing social isolation and loneliness and helping people make more environmentally friendly lifestyle choices. 

“It’s been fantastic hosting the awards at the Scottish Parliament again this year, I always enjoy getting to socialise with our amazing volunteers and hear first-hand about the invaluable contributions they have been making. 

“Thank you to everyone for their efforts and ongoing dedication.” 

Paths for All works with the Scottish Government and 30 partners to support and deliver national policies, such as the National Walking Strategy and other ‘active travel’ initiative to improve the mental, social and physical health of the country. 

The charity awards thousands of pounds worth of grants to worthwhile projects that improve health, promote walking and improve environments for people to be active in – making for a happier, healthier, greener Scotland. 

To find out more about Ageing Well walks in your area visit: 

https://www.edinburghleisure.co.uk/ageing-well-walks 

A full list of Volunteer Award winners 2023 can be found on Paths for All’s website: http://www.pathsforall.org.uk/volunteerawards 

Over half of Scots think volunteering could improve their mental health, as charity sees boom in young volunteers

Over half of Scots (52 per cent) think volunteering could improve their mental health according to a new survey from the British Heart Foundation. It comes as the national charity has also seen a boom in younger volunteers since the pandemic ended.

The British Heart Foundation (BHF), which has around 16,000 volunteers across its shops and stores, and supporting roles from home, has also revealed that over half of its new retail volunteer recruits this year are Gen Z.

A new survey of 1,000 people in Scotland has highlighted that Scots believe volunteering could improve their mental health, boost confidence, and reduce loneliness.

The survey also found that over nine in 10 (94 per cent) of Gen Z respondents nationally would consider volunteering, compared with just under three quarters (74 per cent) of Baby Boomers (people aged 59-77+) respondents.

Flexibility stood out as a key factor for Scottish respondents when it comes to volunteering, with 48 per cent of Scots saying they would be more likely to volunteer if flexible hours were offered, and nearly a quarter (24 per cent) would consider volunteering from home

Further results showed that for 30 per cent of Scottish respondents (32 per cent), the biggest barrier to volunteering in a charity shop was not having time to commit to it regularly. With flexible roles offered, and even the option to volunteer from home, it’s now much easier for anyone to get involved and try out volunteering at the BHF.

Harry McCaughey, a 17-year-old BHF volunteer, initially signed up to gain some work experience and develop his confidence in meeting and socialising with other people. He volunteers at his local shop on the weekends while he studies and loves the social atmosphere and the mix of people and ages in the team. After his A Levels, Harry hopes to go to university and have a career in dermatology.

Harry said: “I started volunteering to meet new people, and it’s been great to get to know people that I wouldn’t otherwise have met and hear advice from those that are older than me.

“I’d encourage younger people to volunteer, it’s a great way to expand your social circle and build confidence and responsibility at work.”

David McColgan, Head of the British Heart Foundation (BHF) in Scotland said: “Since the pandemic, it’s been great to see consistently high numbers of young people choose to try out volunteering. The flexibility we offers makes it ideal for those looking to gain work experience and build confidence before applying for jobs or heading to university.

“Our easy, flexible, and inclusive approach aims to make volunteering more accessible for all. We encourage everyone to bring their skills to the BHF, whether it’s for one day or one hundred. Whether you want to chat to customers on the shop floor, sort through donations in the stock room, style the mannequins in the window, stay active in the warehouse or research eBay items from home, we have the role for you.”

A recent volunteer photoshoot saw the charity use only real volunteers in their images, rather than models, marking a new direction the charity is taking to reflect the real diversity of their volunteers.

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To volunteer at the British Heart Foundation, visit bhf.org.uk/volunteer