Tag: technology

Connecting Scotland initiative to get vulnerable people online

A new £5 million programme is to offer an internet connection, training and support, and a laptop or tablet to vulnerable people who are not already online during the response to coronavirus (COVID-19).

The Connecting Scotland programme will connect 9,000 more people who are considered at clinically high risk themselves so they can access services and support and connect with friends and family during the pandemic.

Those who take part in the programme will be paired with a ‘digital champion’ to support them for six months while they get connected and find the information they need.

Communities Secretary Aileen Campbell said: “Access to the internet is a real lifeline during these difficult times, so we want to support people to get online and stay connected through this project.

“The advice is clear that we need to stay at home, but for those shielding and in a high risk group, and not online, we know this is difficult and can increase isolation and loneliness at a time they already feel vulnerable and might be missing other support.

“The internet helps us to keep in touch with friends and family and is an important way to find information on support services during this challenging time. This £5 million investment will bring 9,000 more people online over the coming months, and help people best manage the impact that coronavirus is having on their lives.”

Local authorities and the third sector will lead on identifying people to receive devices, distributing them and providing training and support.

SCVO Chief Executive Anna Fowlie said: “For most of us, technology has played a crucial role in keeping us connected to friends and family, informed and entertained, and able to continue with learning and work.

“However, there are people that can’t access the benefits of being online because of the affordability of kit and connectivity, or the confidence and skills to be able to use technology effectively. This additional investment will go a long way towards reducing that digital divide and ensuring everyone can benefit from being online.”

Councillor Gail Macgregor, COSLA’s Resources Spokesperson said: “Ensuring that our communities are connected is essential to our response to tackling coronavirus, and COSLA welcomes the positive role that this programme will have in getting people online in the coming weeks and months.”

“Local Government has been at the forefront of efforts to tackle digital exclusion and is ideally placed to understand the significant challenges that it presents, particularly to the most vulnerable. That is why we are working closely with Scottish Government and third sector partners to deliver on this programme.”

New technology to aid COVID-19 air transfers

The Scottish Ambulance Service is utlilising the latest medical technology to aid in the safe transfer of COVID-19 patients using air ambulance.

The ‘epishuttle’ technology allows patients to be placed in a sealed adult sized incubator for transfer by air ambulance, providing protection for both patients and staff in complex cases.

To date, eight of these shuttles have been purchased, two of which have been received and are being tested for a go-live date on 3 April. A further two will be received on 17 April and another four by Mid-May.

The investment, of more than £500,000, will allow the Service to ensure patients receive the highest possible standards of care whilst increasing capacity for complex transfers involving COVID-19 patients, such as those from remote and Island communities.

The Scottish Ambulance Service is working in partnership with Transport Scotland, Loganair and the RAF to increase the range of transport options available for COVID-19 transfers.

Pauline Howie, Chief Executive of the Scottish Ambulance Service, said: “This is an unprecendented situation and our staff across the country are doing a fantastic job in caring for patients across Scotland.

“The fight against COVID-19 has required the NHS to think differently and to move at pace. By adapting our approach and using this latest available technology, we are taking  swift action in the best interests of patients and our hardworking staff – whilst increasing our capacity.

“The introduction of epishuttles will increase the range of options available to us as a Service as we deal with COVID-19 cases, particularly for rural and island communities.

“I’d also like to thank our colleagues at Transport Scotland, Loganair and the RAF who have been offered fantastic assistance to us through aircraft and staff. It has been a real team effort and means we have the full range of resources available to us to enable us to react to any situation as we continue to help communities across Scotland in the months ahead.”

Health Secretary Jeane Freeman said: “We’ve been working closely with the Scottish Ambulance Service to significantly increase capacity for airlifting patients off the islands and to ensure that any patients from our island communities with COVID-19 can be transported to receive the appropriate healthcare when they need it.

“The first batch of Epishuttles will be available from this Friday, with plans well underway to increase the number of these single patient isolation pods in the coming weeks. Epishuttles are designed to protect patients and crew from potential infection and safely transport patients on fixed wing aircraft.

“In the meantime, SAS is working with the RAF who are currently providing cover for transfers off the islands, using three puma helicopters based at Kinloss which can transfer some patients without Epishuttles.

“Our NHS is on an emergency footing and all health boards have been undertaking extensive work across Scotland to maximise the capacity available to manage expected rise in demand due to COVID-19. We can all play our part and ease pressure on services by staying at home, except for key workers, essential shopping, reasonable exercise or caring for the vulnerable.”

Two in three Scots more reliant on their broadband than ever before

  • 64% of people in the Scotland are more dependent on their broadband and internet connection than ever before, as a result of the Covid-19 isolation. 
  • Half (51%) of Scots are using the internet to keep in touch with loved ones, to entertain themselves (58%), and to keep up with the ever-changing news (62%). 
  • Biggest broadband frustrations for the millions of people now working from home include inconsistent connection (8%), slower downloads (14%), and the internet cutting out for no reason at all (12%) 

Banished Brits are more dependent on their internet and broadband provider than ever before. In Scotland, 58% are increasing their internet use due to the restrictions of Covid-19, a new study reveals. 

As of Monday 23rd March 2020, UK residents were put under strict guidelines to stay at home.

The study, from leading price comparison website, Moneyexpert.com, found that 35% of people in Scotland are using the internet for different means because of Covid-19,  and that more than a quarter (27%) are finding it a lot more challenging to use the internet for things such as video calls or shopping for food online.

However, a huge 90% of people in the Scotland are using the internet in ways they never have before. While 62% are using the internet to keep up with the news and Government changes, 58% are relying on strong connection to keep themselves entertained, and to keep in touch with loved ones (51%).

15% are checking in on the elderly or an ‘at risk’ friend or family member, and some are even holding out hope for a summer holiday abroad by planning their next getaway!

With millions of Brits now working from home, the reliance on a strong connection is more necessary than ever. 

However, for many, the change from professional office to home office isn’t quite as smooth and simple as hoped for. Almost one in ten (8%) people in Scotland say the speed of their connection is completely inconsistent, and for some (12%) the internet is cutting out for no reason at all.

Virtual video meetings are causing Brits to look completely unprofessional, with a third of those in the Scotland (33%) missing meetings due to poor internet connection – on average, people have missed around four meetings since the pandemic began.

Unfortunately, broadband problems are not a new discovery in isolation.

More than two thirds (71%) of Scots have considered changing their broadband and consider cost as a factor they’d think about heavily (89%) when preparing to switch. Almost half (44%) would like expert advice when doing so.

Jason Smith, CEO of Moneyexpert.com, said: “With a significant proportion of the UK now working in a new way from home, many are coming up against new problems with their broadband and internet connection.

“45% of Brits are finding it difficult to connect to video meetings when more than one person in the house is using the internet, so consider creating a shared calendar to schedule meetings, and keep one room in the house free for those important calls.

“With weeks and months of uncertainty ahead, optimising our home spaces to be entirely fit for our changed needs will help us reduce stress and keep our sanity. A suitable broadband connection with a minimum guaranteed speed is a key part of that.”

Yesterday, broadband providers joined together to announce new measures to keep vulnerable broadband customers connected.

Natalie Hitchins, Head of Home Products and Services at Which?, said: “It is positive to see the industry working together to ensure vulnerable customers can stay connected during these unprecedented times, when more people than ever will be relying on a good broadband connection.

“Customer support is also vital to keep people connected, and a good provider will not only deliver decent connection but also good value for money and customer service when needed. Anyone with concerns on paying their bills should contact their provider immediately.”

Go to www.moneyexpert.com/broadband/ to view some of the best broadband deals available right now. 

Void Android?

More than one billion Android devices around the world are vulnerable to attack by hackers because they are no longer supported by security updates and built-in protection, new research by Which? has found.

The consumer champion crunched Google data, which shows a staggering two in five (40%) Android users worldwide are no longer receiving vital security updates from Google, potentially putting them at risk of data theft, ransom demands and a range of other malware attacks that could leave them facing bills for hundreds of pounds.

The findings come as Which? adds warnings to its reviews of potentially affected smartphones – which are not necessarily old models and are still available to buy through online marketplaces – so consumers are aware of the risk.

Which? experts took a selection of affected phones and tablets into its labs, including handsets still available to buy from online marketplaces such as Amazon, and found they could easily be hit by a range of malware and other threats.

Researchers tested a range of phones including models from Motorola, Samsung, Sony and LG/Google and found vulnerability to hacks including enabling personal information to be stolen, a hacker to take complete control over the phone or large bills for services that the phone owner hasn’t used themselves.

Recently out-of-support devices won’t immediately have problems, but without security updates, the risk to the user of being hacked goes up exponentially. Generally speaking, the older the phone, the greater the risk.

Anyone using an Android phone released around 2012 or earlier – including popular models like the Samsung Galaxy S3 and Sony Xperia S, should be especially concerned, since it’s likely they will be running a version of Android that does not include various security enhancements Google has been rolling out since.

Google declined to respond when Which? asked for data on how many UK users are likely to be affected. But the consumer champion estimates there could potentially be millions of old unsupported Android devices still in use in the UK.

Which? shared its findings with Google but the tech giant’s response failed to provide reassurance that it has plans in place to help users whose devices are no longer supported.

Which? is calling for far more transparency around how long updates for smart devices will be provided so consumers can make informed buying decisions. The industry must also do a better job of giving support and guidance to customers about their options once security updates are no longer available.

Proposed legislation for mandatory security requirements – putting the onus on manufacturers to provide clear information about how long security updates will be provided for – and strong enforcement for manufacturers, retailers and online marketplaces that fall short are essential to tackle the growing problem of digital obsolescence.

Which? believes Google and other manufacturers also have questions to answer about the environmental impact of phones that can only be supported for three years or less – meaning consumers frequently need to fork out hundreds of pounds to replace them, while old phones end up piled up in landfill.

Kate Bevan, Which? Computing editor, said: “It’s very concerning that expensive Android devices have such a short shelf life before they lose security support – leaving millions of users at risk of serious consequences if they fall victim to hackers.

“Google and phone manufacturers need to be upfront about security updates – with clear information about how long they will last and what customers should do when they run out.

“The government must also push ahead with planned legislation to ensure manufacturers are far more transparent about security updates for smart devices – and their impact on consumers.”

Which? Tips

My Android phone is working fine, so why should I ditch it?

If your Android device is more than two years old, check if it can be updated to a newer version of Android. Open your phone or tablet Settings app, then tap System > Advanced > System update. You can then see your Android version.

If you are on a version before Android 7.0 Nougat, try to update your system. Still in the System update section, follow the instructions to run the update.

If you can’t update to a newer version, you’ll need to consider that there will be an increased risk of using your device going forwards – especially if you are running a version of Android 4 or lower.

What should I do if my mobile phone is no longer updated?

The older the phone, the greater the risk. Anyone with a smartphone that runs Android 4 or earlier should seriously consider whether it’s worth the risk to their data and privacy to continue using the device. However, there is an increased risk to any device that is no longer being supported by security updates. If you are still using such a phone, carefully consider the following advice until you upgrade.

1. Be careful what you download: The majority of threats come from downloading apps from outside the Google Play store, so be very wary of that. If you do sideload an app, check carefully that it is official and always manually re-enable the ‘unknown sources’ block in your Android settings after you’re finished. This is done automatically in newer Android versions.

2. Watch what you click on: As well as traditional phishing threats that might arrive via email, variations on these threats can be sent to a phone via SMS or MMS messages to take advantage of vulnerabilities found on some older versions of Android. Be very wary of clicking on any links that look suspicious, especially if they are from senders you’re not familiar with.

3. Back up your data: Make sure all your data is backed up in at least two places (a hard drive and a cloud service). If something goes wrong and you do get infected, this will help to ensure you won’t lose access to anything vital.

4. Get mobile antivirus: There are a range of additional apps that can provide some protection for your older Android device against security threats. Bear in mind, though, that the choice might be limited for really old Android builds. We could barely find any reputable services for the Sony Xperia Z2 running Android 4.4.

Which? advice guide for people who are using phones that no longer receive security updates: https://www.which.co.uk/reviews/mobile-phones/article/mobile-phone-security-is-it-safe-to-use-an-old-phone

ARMED short-listed for care award

ARMED, developed by HAS Technology, has been shortlisted as part of the Tomorrow’s Care Awards, an accolade that champions life-changing care technology that benefits both staff members and end-users. 

Proudly developed in Scotland, by a local team, ARMED was developed in collaboration with Edinburgh Napier University and Scotland’s Digital and Health Institute (DHI).

Set to commend and recognise the revolutionary work of the teams behind the products, the awards identify the most noteworthy care solutions in the industry for 2020. 

Tomorrow’s Care has shortlisted ARMED (Advanced Risk Modelling for Early Detection) as one of their finalists due to the innovative approach the technology has had in assisting people to live more independently and to reduce falls and associated hospital admissions. 

ARMED uses wearable technology to measure data associated with frailty and risk of falling, enabling those managing care to intervene at earlier stages, preventing more significant health risks. It also promotes self-management by making people more aware of a variety of indicators. 

A number of Scottish Councils have been instrumental with initially testing the technology and it was recently piloted with Scotland’s Loreburn Housing Association. The project saw successful results in just six months, with zero falls reported with the case study group. 

Brian Brown, Director of ARMED at HAS Technology Group, commented: “We are always striving to improve the lives of those receiving care and support and are thrilled our ARMED technology is being recognised across the UK, and not only in Scotland.  

“This nomination is testament to the hard work of each and every one of our team and we are thrilled to see digital transformation being embraced by the sector with an increased priority to improving lives, increasing independence and preventing health issues before they arise.”

With a proven success rate, as well as being in the 1% of companies chosen to be a Microsoft partner, ARMED has quickly expanded, demonstrating how AI and deep learning can revolutionise preventative care.

People are asked and encouraged to vote for the social care technology provider by visiting the Tomorrow’s Care website and clicking ‘Tomorrow’s Care Awards’.

Voters will then have the opportunity to read more about the finalists before clicking the link through to the voting page where they can submit their choice.  Voting closes on Friday 13th March. 

To vote for ARMED in the Tomorrow’s Care Awards, visit: https://www.tomorrowscare.co.uk/awards 

ARMED has also been recently announced as a finalist in the Digital Health and Care Awards and Scottish Knowledge Exchange Awards.

To find out more about ARMED technology, visit https://www.armedprevention.co.uk/

New Smart City pilot for Edinburgh schools

School pupils across Edinburgh will be challenged to come up with creative  ways of using new technologies to tackle local issues and help transform their hometown into a Smart City as part of a unique partnership with local businesses and organisations.  

CityFibre, the City of Edinburgh Council, and the University of Edinburgh’s Data Education in Schools programme – part of the Edinburgh and South East Scotland City Region Deal – will deliver the Smart City-focused Internet of Things (IoT) pilot to primary and secondary school year groups across Edinburgh.   

Aiming to enhance the number of children using data science education in schools, pupils will develop their understanding of data-driven solutions for a range of issues both inside and outside of the school environment.  

This could see pupils develop ways of monitoring air-quality in playgrounds, improve the use of digital technology in classrooms or examine digital methods for managing traffic flow across the city.  

The project will kick off in schools in spring and a number of pupils will be invited to attend a Smart Cities event in Edinburgh in May to showcase their solutions. 

As part of the initiative, CityFibre will also provide schools in Edinburgh with IoT technology kits over the next 12 months. This will enable pupils to practice solving challenges using sensors and data analysis, with some of the data they’ll be collecting travelling over the CityFibre network.   

The announcement was made at an event in Edinburgh’s Royal Scots Club which brought civic and business communities together to discuss how improved digital connectivity will soon transform everyday life for people across the city.  

Work is currently underway on a city-wide full fibre network which will deliver significant benefits to communities across Edinburgh. CityFibre is investing more than £100m to deliver the project, which will give almost every home and business access to next-generation full fibre connectivity.  

Elaine Doherty, CityFibre’s City Manager for Edinburgh, said: “We can’t wait to hear about the creative ideas school pupils have to use IoT technology and make the most of Edinburgh’s new full fibre infrastructure.   

“While most schools and City of Edinburgh Council buildings have been connected to full fibre, construction is well underway to extend the benefits of a full fibre network to almost every home and business across the city with the first homes to be connected next month.” 

 Professor Judy Robertson, Chair in Digital Learning, at the University of Edinburgh’s Institute for Education, Community and Society, said: “We are delighted to be working with CityFibre to deliver this exciting IoT project to schools across the region.    

“The project will encourage young people to think about how they can use sensors and data to understand their environment and to develop tools that can improve their local communities, learning how data can be used for good. The project is a fantastic addition to our Data Education for Schools project.   

“By bringing business, schools and the university together we can ensure that we are providing young people with skills and confidence to take full advantage of the opportunities provided within our data driven society.”  

Council Leader Adam McVey said: “This is a fantastic opportunity for young people across Edinburgh to explore how digital technology can change the way we live our lives – and to help us come up with data-driven solutions for some of the challenges facing the Capital.  

“Thanks to this partnership with CityFibre and the University of Edinburgh, the next generation of problem-solvers will gain the skills needed to deliver a truly smart city for the future.”  

To find out more about CityFibre’s Gigabit City vision for Edinburgh, visit: https://www.cityfibre.com/gigabit-cities/   

Pictured: L – R Phil Cragg, Deloitte Smart City Specialist; Andy Starnes, Head of City Development at CityFibre; Frank Airth, City Manager at Vodafone; Elaine Doherty, CityFibre’s City Manager for Edinburgh; Jenni Doonan, Business Developer at the University of Edinburgh’s Institute for Education, Community and Society; Liz McAreavey, Chief Executive, Edinburgh Chamber of Commerce; Andrew Kerr, Chief Executive, The City of Edinburgh Council

UK satellites to help lead the fight against climate change

New satellite data centre will use cutting-edge satellite technology to help combat climate change.

  • new government-backed virtual satellite data centre will analyse the impact climate change is having on the UK, help shape policies on reducing carbon emissions, and contribute to reaching net zero targets
  • 50 new PhD researchers and £5 million investment to enable use of satellite images to better predict future weather trends and protect communities from flooding and pollution
  • Earth Observation experts from the Universities of Edinburgh and Leeds will work with 18 businesses on pioneering work to monitor the impact of climate change

Continue reading UK satellites to help lead the fight against climate change

Edinburgh Napier to establish Trimble Technology Lab

Edinburgh Napier University has been gifted equipment and software by California-based Trimble to establish a state-of-the-art Technology Lab for architecture, engineering and construction (AEC).

The lab will expand the University’s leadership in training and research in 3D building design, digital fabrication and the sustainable built environment. Continue reading Edinburgh Napier to establish Trimble Technology Lab