Tag: survey

Workers say no to increased surveillance since COVID-19

New TUC polling reveals majority of workers say they have experienced surveillance in the past year

  • Overwhelming support for stronger regulation to protect workers from punitive use of AI and surveillance tech 
  • Post Office scandal must be a turning point on uncritical use of worker monitoring tech, says TUC 

Intrusive worker surveillance tech and AI risks “spiralling out of control” without stronger regulation to protect workers, the TUC has warned. Left unchecked, the union body says that these technologies could lead to widespread discrimination, work intensification and unfair treatment.  

The warning comes as the TUC publishes new polling, conducted by Britain Thinks, which reveals an overwhelming majority of workers (60 per cent) believe they have been subject to some form of surveillance and monitoring at their current or most recent job. 

The TUC says workplace surveillance tech took off during the pandemic as employers transferred to more remote forms of work. 

Surveillance can include monitoring of emails and files, webcams on work computers, tracking of when and how much a worker is typing, calls made and movements made by the worker (using CCTV and trackable devices). 

Three in 10 (28 per cent) agree monitoring and surveillance at work has increased since Covid – and young workers are particularly likely to agree (36 per cent of 18-34 year olds). 

There has been a notable increase in workers reporting surveillance and monitoring in the past year alone (60 per cent in 2021 compared to 53 per cent 2020).  

In particular, more workers are reporting monitoring of staff devices (24 per cent to 20 per cent) and monitoring of phone calls (14 per cent to 11 per cent) compared to 2020. 

In calling for stronger regulation, the TUC highlights the recent Post Office scandal which saw hundreds wrongly prosecuted for theft and false accounting after a software error – and says it must be a turning point on uncritical use of worker monitoring tech and AI. 

Creeping role of surveillance 

The creeping role of AI and tech-driven workplace surveillance is now spreading far beyond the gig economy into the rest of the labour market, according to the TUC.  

The following sectors have the greatest proportion of workers reporting surveillance: 

  • financial services (74 per cent) 
  • wholesale and retail (73 per cent) 
  • utilities (73 per cent) 

The union body warns of a huge lack of transparency over the use of AI at work, with many staff left in the dark over how surveillance tech is being used to make decisions that directly affect them. 

The use of automated decision making via AI includes selecting candidates for interview, day-to-day line management, performance ratings, shift allocation and deciding who is disciplined or made redundant. 

The TUC adds that AI-powered technologies are currently being used to analyse facial expressions, tone of voice and accents to assess candidates’ suitability for roles. 

To combat the rise of workplace surveillance tech and “management by algorithm”, the TUC is calling for: 

  • A statutory duty to consult trade unions before an employer introduces the use of artificial intelligence and automated decision-making systems. 
  • An employment bill which includes the right to disconnect, alongside digital rights to improve transparency around use of surveillance tech  
  • A universal right to human review of high-risk decisions made by technology   

The TUC points out that the government recently consulted on diluting General Data Protection Regulation (GDPR) as part of its post-Brexit divergence agenda, despite it providing some key protections for workers against surveillance tech. 

The EU is currently putting in place laws dealing specifically with the use of AI, whereas the UK does not have anything like this. The TUC says this is yet another example of the UK falling behind its EU counterparts on workers’ rights. 

There is significant and growing support among workers for stronger regulation of AI and tech-driven workplace surveillance: 

  • Eight in ten (82 per cent) now support a legal requirement to consult before introducing monitoring (compared to 75 per cent in 2020)  
  • Eight in 10 (77 per cent) support no monitoring outside working hours, suggesting strong support for a right to disconnect (compared to 72 per cent in 2020) 
  • Seven in 10 (72 per cent) say that without careful regulation, using technology to make decisions about workers could increase unfair treatment (compared to 61 per cent 2020). 

Last year the TUC launched its manifesto, Dignity at work and the AI revolution, for the fair and transparent use of AI at work. 

TUC General Secretary Frances O’Grady said: “Worker surveillance tech has taken off during this pandemic – and now risks spiralling out of control. 

“Employers are delegating serious decisions to algorithms – such as recruitment, promotions and sometimes even sackings. 

“The Post Office scandal must be a turning point. Nobody should have their livelihood taken away by technology. 

“Workers and unions must be properly consulted on the use of AI, and be protected from its punitive ways of working.  

“And it’s time for ministers to bring forward the long-awaited employment bill to give workers a right to disconnect and properly switch off outside of working hours.” 

Pandemic Puppies – The Next Generation

National survey to determine whether Covid-19 continues to impact puppy buying

The Royal Veterinary College (RVC) is once again calling on puppy owners to take part in a national online survey to understand the pre-purchase motivations and behaviours of owners of puppies purchased during 2021.

Data from the survey, known as “Pandemic Puppies – The Next Generation”, will be used as a comparison to previous years (2019 and 2020), to determine whether the changes in puppy buying in the UK seen during the COVID-19 pandemic have returned to their pre-pandemic baseline or persisted into 2021.

Following the major success of the RVC’s first study in 2020, this follow-up study will investigate the legacy of this period and the future of UK puppy buying culture, particularly given pandemic restrictions continue to lift within the UK.

While many owners were likely making well-intentioned purchases, the demand has inevitably increased the risk to puppy health and welfare. Vets are concerned that the pandemic puppy boom is persisting, consequently adding pressure to veterinary services in the UK.

Therefore, the findings of this study will be used to help support owners regarding their dogs’ future welfare as well as informing the approach that key players within the veterinary and animal welfare sectors should take when sharing educational messaging with prospective owners to better promote canine welfare.

Dr Rowena Packer, Lecturer in Companion Animal Behaviour and Welfare Science at the RVC said: “The COVID-19 pandemic led to changes in the way many of us bought our household goods, with online ordering and delivery a common feature of lockdown life.

“The pandemic also led to changes in the way the UK bought puppies during 2020, due to the many restrictions to travel and social contact during this period.

“Many of these so-called ‘Pandemic Puppies’ became much-cherished companions, helping households cope with lockdown life; however, there are concerns that some owners were duped into buying from unscrupulous breeders. We are interested in whether pandemic-related changes in puppy buying persisted into 2021, so we can best support owners of puppies bought during this period going forward.

“We would love to hear from anyone who purchased a puppy during 2021 to share their experiences.”

Results from the Winter 2020 survey – which involved more than 7,500 respondents – uncovered several changes in buying habits. Owners were more likely to buy a younger puppy, pay a deposit without seeing their puppy, be first-time dog owners with children in their household, and pay more than £2,000.

Other factors included owners being more likely to see their puppy without their littermates and collecting their puppy from outside their breeders’ property or having it delivered.

These pandemic-related changes, such as viewing and purchasing puppies online, and having them delivered directly to owners may be perceived as ‘convenient’ by some but in fact, threaten canine welfare.

Posing harms to both puppies and breeding dogs, understanding whether this online culture is preferred by consumers, and if so, how to change it to protect canine welfare will be key.

“Pandemic Puppies – The Next Generation” is now open for responses, with findings expected by the summer.

Respondents to the online survey must be over 18 years of age, residents in the UK, have brought home a puppy (any breed or cross breed) aged under 16 weeks during 2021, and to have purchased their puppy from a private seller rather than rehomed or bred the puppy themselves.

If you would like more information, please visit: www.rvc.uk.com/Pandemic-Puppies-of-2021-research or, to take part in the survey, visit: 

www.rvc.uk.com/Puppy2021-survey

Over 90% of unpaid carers ‘ignored’ 

  • 91% of unpaid family carers feel ignored by the Government.
  • Almost nine out of ten (86%) unpaid carers either agree, or agree strongly, that successive governments have ignored the needs of unpaid carers for a long time.
  • 84% of survey respondents disagreed, or disagreed strongly, with the statement ‘I have confidence in the Government’s ability to improve the lives of unpaid carers’.
  • 49% of survey respondents said they’d had to use their personal savings because of their caring role.
  • 51% of survey respondents said they’d had to give up on hobbies or personal interests because of their caring role.

Findings from a new Carers Trust survey provide alarming evidence of a deep-rooted failure by successive governments to understand and meet the basic support needs of millions of people struggling to provide unpaid care for a family member or friend.

There is a near total sense among survey respondents of feeling abandoned by Government over a long time. Almost nine out of ten (86%) of unpaid carers agreed, or strongly agreed, that ‘successive governments have ignored the needs of unpaid carers for a long time’.

And only 1% of respondents (just 12 out of more than 1,500 unpaid carers who completed the survey) felt that politicians understand unpaid carers.

A separate poll of the UK public by research company Opinium for Carers Trust found that UK adults support the need for unpaid carers to receive more support from the Government.

According to the Opinium poll:

  • Four in five UK adults (80%) agreed that the Government needs to do more to support unpaid carers.
  • More than two thirds (68%) of UK adults agreed that all unpaid carers should receive financial support from the Government.
  • Almost half (46%) of UK adults did not agree that Carer’s Allowance is a fair level of support for an unpaid carer looking after a family member or friend for a minimum of 35 hours a week.

Unpaid carers being driven into acute financial hardship

Carers Trust’s survey results also demonstrated how many unpaid carers are being driven into acute financial hardship because of their caring role, with inadequate financial support from successive governments widely cited by survey respondents in their written responses.

Of those unpaid carers responding to a question on whether they had had to give up paid work because of their caring role, almost half (48%) said they had.

Financial pressures arising from giving up paid work are further exacerbated for many unpaid carers unable to claim Carer’s Allowance. The survey found that, of those responding to a question on whether they were receiving Carer’s Allowance, more than half (51%) said they were not.

A common complaint from survey respondents was how family carers of pensionable age stopped receiving Carer’s Allowance because they were receiving pensionable income, even though they were caring for a family member round the clock:

“I did [receive Carer’s Allowance] until I reached my state pension age, but as they class a pension as a benefit and you cannot get two “benefits” it was taken away. I have an underlying right to it though…Caring gets harder as you get older.”

Many unpaid carers receiving Carer’s Allowance complained that payment of £67.60 a week inadequately recognised the number of hours they spent on their caring role. They also felt the payment was not enough, given the complexity of needs many carers have to deal with. One carer commented that, after adding up all the hours he spent caring for his wife, he was earning just 50p an hour from Carer’s Allowance.

Responding to the survey findings, Carers Trust’s Executive Director of Policy and External Affairs, Joe Levenson, said: “Day in day out millions of unpaid carers play a crucial role, caring for family and friends and propping up our creaking social care system. But it’s clear from our survey that this is at great personal cost, and that unpaid carers are struggling to cope and feel marginalised and ignored by government.

“Reading the anguished responses from unpaid carers you get an overwhelming sense of how so many have been brought to breaking point. Unpaid carers are united in saying that they feel ignored and let down by the failure of successive governments to improve their lives, including through wide-reaching social care reform that could ease the responsibilities of care placed so heavily on family carers.

“That’s why the all too familiar practice of paying lip service to supporting carers while looking the other way must stop now. We welcome the UK Government’s recognition of the importance of unpaid carers in the recent adult social care white paper and are committed to working together to improve carers lives, but unpaid carers need ambitious and transformational change and they need it now.

“The Government could let carers know they have been heard straight away by introducing a national strategy for unpaid carers, to ensure their needs are a priority across government.

“And they should act on what unpaid carers have told us, putting them at the heart of this strategy so it’s able to deliver the transformational change that’s desperately needed – such as boosting Carer’s Allowance and making it easier to claim and funding regular breaks and respite for carers.”

In response to the survey findings, and on behalf of the carers who told us what was needed, Carers Trust is calling on Government to develop a new UK Government Strategy for Carers. ;

The strategy should include: improved availability of statutory care and support for people with care and support needs of all ages, so that unpaid carers’ caring roles are sustainable; improved support for unpaid carers themselves, including regular breaks and respite so unpaid carers can live a meaningful life alongside caring; a reform of Carer’s Allowance so that unpaid carers are better protected against financial hardship.

Carers Trust’s full set of recommendations for Government, as well as comprehensive findings from the survey, are available in its report, Pushed to the Edge:

pushed-to-the-edgeDownload

Survey reveals Scots top tips for tackling the winter blues

With the winter months proving a depressing time for many, a new survey conducted by vape brand, blu, has revealed Scots’ favourite ways to boost their mood.

While the New Year may offer a ray of light for some in these dark times, the research shows that almost half of Scots (42%) feel their lowest in January and February.

Somewhat unsurprisingly for Scotland, the main reason for feeling low at this time of year is the dismal weather, with almost two thirds (61%) saying poor weather gets them down.

With a flurry of bad news around COVID-19 and the rising cost of living bombarding Scots 24/7, the news came a close second with half of respondents (51%) saying it has a negative effect on their mood, closely followed by money woes at 44%.

In a bid to combat all these negative vibes, the survey highlights the top ways the Scottish lift their mood and tackle the winter blues. Topping the list at half (50%) of respondents is listening to music, as they look for a way to escape from the doom and gloom experienced during the COVID-19 pandemic.

With food and drink recognised by over half (58%) as having a positive impact on their mood, 42% of respondents say they’ll be eating tasty treats – it seems that healthy eating resolutions may have been put aside in a bid to feel better!

Socialising was seen by almost half (48%) as another great mood boosting tactic, with 42% looking to spend more time with friends and family.

Almost two fifths (36%) of Scots exercise in order to boost their mood, while over a quarter (28%) have an alcoholic drink to cope with the gloom, shedding any dry January resolutions. Indulging in a bit retail therapy was the choice of 19% of respondents.

Making a getaway from the workplace is another big focus with nearly a fifth of respondents (18%) booking time off work.

Colette Flowerdew-Kincaid, Digital Content Manager at blu says: “It’s great to see the resilient and positive approach people take in boosting their mood to battle winter blues.

“Listening to music topped the list. Seeing friends and family is another popular way to banish the blues, with many looking to make up for lost time due to COVID-19. The important thing is to recognise that we might be low in winter and to be kind to ourselves, as well as others.”

Research Summary

Top things that have a positive impact on mood:

·       Good weather – 73% Scotland / 76% UK

·       Food & Drink – 58% Scotland / 60% UK

·       Social life – 48% Scotland / 49% UK

Top things that have a negative impact on mood:

·       Bad weather – 61% Scotland / 60% UK

·       The news – 51% Scotland / 50% UK

·       Money situation – 44% Scotland / 44% UK

Top ways to lift your mood:

·       Listening to music – 50% Scotland / 49% UK

·       Spending time with friends and family – 42% Scotland / 40% UK

·       Eating something tasty – 42% Scotland / 38% UK

·       Do some exercise – 36% Scotland / 28% UK

·       Have an alcoholic drink – 28% Scotland / 23% UK

·       Retail therapy – 20% Scotland / 21% UK

·       Take time off work – 18% Scotland / 14% UK

For more top tips on how to beat the winter blues, check out the latest blog at blu.com.

Luminate survey about creative work for older adults in Scotland

Luminate, Scotland’s creative ageing organisation, are looking for anyone who undertakes creative activities with and for older people to respond to their new survey.

Their work is about ensuring all older people in Scotland can enjoy high quality arts and creative activities, whatever their background and circumstances, and wherever they live.  They want to hear about people’s experiences to help them plan their work for the rest of this year and beyond.

Anyone taking part can win a £50 shopping voucher, and the survey itself should take only about 10 minutes to complete.  All replies will be kept confidential and contact details are only needed for the prize draw, and will not be shared.

The survey will be open until close of play Wednesday 9 February.  

Survey reveals Islamophobia is the posh person’s prejudice

A survey led by the University of Birmingham says people from middle and upper-class occupational groups are more likely to hold prejudiced views of Islam than people from working class occupational groups.

The survey, which was carried out in conjunction with YouGov, found that 23.2% of people who come from the social group ABC1 harbour prejudiced views about Islamic beliefs compared with only 18.4% of people questioned from the C2DE group.

However, when asked their views about Muslims, or most other ethnic or religious minority groups, older people, men, working class people and Conservative and Leave voters are consistently more likely to hold prejudiced views.

The survey, presented in a report titled ‘The Dinner Table Prejudice: Islamophobia in Contemporary Britain‘, interviewed a sample of 1667 people between 20th and 21st July 2021 which was weighted by age, gender, social grade, voting record, region and level of education to ensure representativeness.

Weighting was based on the census, Labour Force Survey, Office for National Statistics estimates, and other large-scale data sources.

Other key notable findings in the survey are:

  1. Muslims are the UK’s second ‘least liked’ group, after Gypsy and Irish Travellers: 25.9% of the British public feel negative towards Muslims (with 9.9% feeling ‘very negative’). This compares with 8.5% for Jewish people, 6.4% for black people, and 8.4% for white people. Only Gypsy and Irish Travellers are viewed more negatively by the British public, with 44.6% of people viewing this group negatively.
  2. More than one in four people, and nearly half of Conservative and Leave voters, hold conspiratorial views about Sharia ‘no-go areas’: 26.5% of the British public agree that ‘there are areas in Britain that operate under Sharia law where non-Muslims are not able to enter’. This increases to 43.4% among Conservative voters and Leave voters. In addition, 36.3% of British people, and a majority of Conservative voters (57.3%) and Leave voters (55.5%), also agree that ‘Islam threatens the British way of life’.
  3. Support for prohibiting all Muslim migration to the UK is 4-6% higher for Muslims than it is for other ethnic and religious groups: 18.1% of people support banning all Muslim migration to the UK (9.5% ‘strongly support’). Overall support for prohibiting Christian Migration is 13.1%, Sikh migration is 11.8% and Jewish migration is 12%.
  4. The British public is almost three times more likely to hold prejudiced views of Islam than they are of other religions: 21.1% of British people wrongly believe Islam teaches its followers that the Qur’an must be read ‘totally literally’. The figure for Islam compares with 7.5% for Judaism and the Hebrew Bible, 3.9% for Sikhism and the Guru Granth Sahib, and 4.8% for Christianity and the Bible
  5. British people are more confident in making judgements about Islam than other non-Christian religions but are much more likely to make incorrect assumptions about it: British people acknowledge their ignorance of most non-Christian religions, with a majority stating they are ‘not sure’ how Jewish (50.8%) and Sikh (62.7%) scriptures are taught. In the case of Islam, however, people feel more confident making a judgement, with only 40.7% being unsure. This is despite the fact that people are much more likely to make the incorrect assumption that Islam is ‘totally’ literalistic.

Dr Stephen H. Jones from the University of Birmingham and lead author of the survey says: “Prejudice towards Islam and Muslims stands out in the UK, not only because it is much more widespread than most forms of racism, but also because prejudice toward Islam is more common among those who are wealthier and well-educated.”

The survey also has made specific recommendations to scale back the rise of Islamophobia:

  • Government and other public figures should publicly acknowledge and address the lack of public criticism that Islamophobic discourses and practices trigger, and how Islamophobia stands out compared with other forms of racism and prejudice.
  • Civil society organisations and equality bodies concerned with prejudice and discrimination should acknowledge that systemic miseducation about Islam is common in British society and forms an important element of Islamophobia.
  • Educators should provide clear guidance clarifying when tropes about the Islamic tradition move from acceptable criticism to become harmful.
  • Civil society organisations should introduce religious literacy as a component part of any large-scale equality and diversity campaign or policy initiative.
  • The BBC and other broadcasters should maintain their commitments to religion programming, but with renewed emphasis on combatting intolerance.

Commenting on the recommendations Dr Stephen H. Jones says: “No-one is calling for laws regulating criticism of religion, but we have to recognise that the British public has been systematically miseducated about Islamic tradition and take steps to remedy this.”

Mary’s Meals: Mum’s the word for Christmas dinner in Scotland

  • School feeding charity Mary’s Meals asked 2,000 people across the UK who they would most like to cook Christmas dinner for them.
  • Almost half chose a family member over a celebrity chef, with the majority choosing their mum.
  • In the Scotland dads got the thumbs down in the festive kitchen!
  • Mary’s Meals is asking people to help feed hungry children by joining its virtual Christmas dinner.

A new survey by Mary’s Meals has revealed that people would rather have their Christmas dinner cooked by their mum than a celebrity chef.

The global school feeding charity asked 2,000 people who they would prefer to serve up their festive feast. It found that:

  • Almost half (46%) of respondents chose a family member rather than a famous chef – such as Jamie Oliver, Delia Smith, Gordon Ramsay and Nigella Lawson.
  • One in three people (36%) said they would prefer their mum to cook their Christmas dinner over other family members.
  • Just 1% of respondents in Scotland said they would like their dad to prepare the Christmas dinner!

Scotland’s National Chef Gary Maclean responds: “Despite being a professional chef myself, I’m not surprised most people chose their mum to make their Christmas dinner. Us chefs are all well and good but nothing beats a home-cooked festive feast.”

“I love the idea of Mary’s Meals Big Family Christmas – and I’m going to set a place for my late father-in-law Davie, who would love that their virtual seat at the table will feed a hungry child in school for an entire year.”

Mary’s Meals serves more than two million children with a nutritious meal every school day in 19 of the world’s poorest countries, including Malawi, South Sudan and Haiti. The promise of a good meal attracts children to the classroom, giving them the energy and opportunity to learn, and the chance of a brighter future.

Each December the charity holds a virtual Christmas dinner, Big Family Christmas, to raise funds to feed even more hungry children. Last year, nearly 9,000 people around the world took part in the fundraiser.

Emma Hutton, head of grassroots engagement at Mary’s Meals, says: “Tis the season to be jolly, and it seems nothing makes us jollier than a home-cooked Christmas meal. At Mary’s Meals, we want to spread that joy to as many of the world’s most impoverished children as possible.

“Setting a place at our virtual table is a great way to give a truly life-changing gift, especially as each place set this Christmas will feed two children for an entire year thanks to our Double The Love campaign. I look forward to seeing as many names at the table as possible as we celebrate our Big Family Christmas!”

In return for a donation of just £15.90, enough to feed a child with Mary’s Meals for a whole school year, people can take part in the Big Family Christmas. Donors will receive a certificate to print at home and their name, or the name of a loved one, will appear on the charity’s virtual dinner table alongside names from across the world.

Donations made to Mary’s Meals before 31 January 2022 will be matched by a group of generous supporters, up to £1.6 million, thanks to the Double The Love campaign, meaning that each place set at the online Christmas table will feed two hungry children.

To find out more, please visit marysmeals.org.uk/Christmas

Reaching children in Malawi

Mary’s Meals typically serves a mug of porridge to more than one million children in Malawi every school day.

This includes children like 14-year-old Yasimini, who is one of five girls. Her two older sisters were married young, but Yasimini was able to continue with her studies because of Mary’s Meals.

She says: “I work very hard in class so I can fulfill my dream of becoming a nurse. I don’t want to end up getting married early like my sisters.

“Mary’s Meals is very important because when I am attending classes I am strong and attentive and I can pay attention to what the teacher is teaching. This will help me to do well in my studies.”

Councillors approve a one-year pilot for Winter Festivals

Councillors yesterday gave unanimous backing to a proposed route map for the future of Edinburgh’s Winter Festivals, following the findings of a major independent survey.

The results, published last week, revealed overwhelming support from residents and organisations for continuation of Christmas and Hogmanay celebrations in the Capital, but with a revised format. Councillors from across all political parties have endorsed the findings and agreed to run a one-year pilot .

For winter 2022/23, a procurement exercise will be undertaken to identify a producer to deliver Edinburgh’s Christmas and an individual or organisation will be appointed to a Winter Festivals Director role.

The All Party Oversight Group (APOG) will now agree the brief for these appointments using the clear feedback from the consultation to ensure that it meets the needs of residents and businesses and is of appropriate scale.

More than 8,600 people and 35 organisations responded to the survey on the future of Edinburgh’s Winter Festivals, with 87% expressing support for a Christmas celebration and 86% for Hogmanay.

The 12-week consultation, carried out in Spring this year by independent market research company Progressive Partnership on behalf of the Council, sought feedback from the Capital’s residents, communities and businesses on the events from 2022 onwards.

Overall, results showed a wish to continue to provide high quality Christmas and Hogmanay celebrations which will in turn be valued by residents and visitors.

Council Leader Adam McVey said: “When we agreed to run a citywide conversation with our residents, businesses and stakeholders on the future of Edinburgh’s Winter Festivals we had a very open mind on what the format of these events could be in future years. 

“We had an excellent response to the consultation, and it was encouraging that so many want to see Christmas and Hogmanay celebrations continue in the years ahead, while providing us with a valuable insight into what exactly people and businesses would like to see changed. 

“I know there are lots of differing views on major events, such as Edinburgh’s Christmas and Hogmanay, but it has been encouraging to see this level of input from people of all ages and from right across the City into the consultation.

“Whilst some differences of opinion can’t be reconciled, the input from people has set a road for these events to reflect residents’ aspirations for these celebrations for future years while dealing with concerns raised about previous years.

“Our focus here is firmly on our residents and local businesses. If we get it right for them first and foremost, then these events will be enjoyed for many years to come.”

Council Depute Leader Cammy Day said: “We’re very pleased to see such a large and positive response to the consultation and that the majority want Edinburgh to keep its place on the international map for Christmas celebrations and as home of Hogmanay.

“There’s no doubt that our Winter Festivals deliver real economic impact, benefitting tourism, retail, hospitality and leisure sectors in particular. However, taking heed of the findings and looking ahead to events next year we’ll be looking to share these benefits and look to spread events across our town centres and communities.

“Thanks to the feedback already gathered, we’ll now be able to take people’s comments and ideas into account as we plan for next year, and beyond. Making sure we have a great winter festival and Edinburgh remains the best city to visit!”

Find out more about the consultation responses.

Edinburgh homeowners avoid DIY tasks due to a fear of failure

  • Almost a third (30%) of homeowners in Edinburgh put off trying DIY tasks – such as wallpapering or building furniture – due to a fear of failure, new survey shows.
  • The DIY Fulfilment Survey, conducted by Blinds Direct, uncovers the nation’s attitudes towards DIY tasks and how this impacts our home décor habits.
  • Edinburgh homeowners’ least favourite DIY tasks were revealed to be decorating a room (e.g. repainting), small DIY fixes (damaged pipes), and cleaning the car.
  • Other factors that put off Edinburgh homeowners from DIY tasks include concerns around the difficulty of the task (50%), and quality of the end result (40%). 

Almost a third (30%) of homeowners in Edinburgh avoid a DIY task due to a fear of failure, suggesting a regional lack of confidence in home décor skills, a new survey reveals.

The DIY Fulfilment Survey, conducted by Blinds Direct looks at the nation’s attitude towards common DIY tasks and our home décor habits. These include the tasks we find the most satisfying to do ourselves, how much we spend on décor, and which rooms we focus on.

The survey also found that homeowners in Edinburgh are deterred from taking on a DIY task due to concerns around the difficulty of doing so (50%), the quality of the end result (40%), and the time taken to complete (34%).

For homeowners in Edinburgh, the survey showed that the room that sees the most regular décor updates was the living room, followed by the kitchen and master bedroom. 

And the most important factors for local homeowners when it comes to purchasing a home décor product came out as the cost (51%), the quality (42%), the durability (31%), and the aesthetic (30%) – while the least important factor came out as the availability (10%). 

The survey also found that the majority of Edinburgh homeowners spend between £250-500 on home décor products each year. 

Darren Green, Managing Director at Blinds Direct, commented, “It’s encouraging to see so many homeowners, and especially younger people, happier with their homes now than they were a year ago. 

“It’s also heartening that we’re becoming increasingly confident in taking on the challenge of keeping our homes beautiful ourselves. Whether it’s fitting a wooden blind, painting a wall or building a new desk, we are becoming increasingly confident in our own abilities and the positive effect it has on our happiness reinforces the importance of doing things independently.”

Other key focus areas encompassed in the survey included which factors people deem the most important when considering a home décor product, and which DIY tasks result in the greatest sense of achievement when completed. 

To see the full breakdown of results, please visit the DIY Fulfilment Survey here: 

https://www.blindsdirect.co.uk/fulfilment-survey 

Scottish shopworkers speak out about violence, threats and abuse

Usdaw urges retail staff not to suffer in silence

To highlight the annual Respect for Shopworkers week, taking place from 15 – 21 November, retail trade union Usdaw has launched shocking statistics from their annual UK-wide survey.

Interim results from nearly 3,500 retail staff show that in the last twelve months:

  • 89% have experienced verbal abuse,
  • 64% were threatened by a customer,
  • 11% were assaulted.
  • 46% said they were not confident that reporting abuse, threats and violence will make a difference.
  • 7% of those who had been assaulted did not report the incident.

Scottish voices from the frontline: These are some of the comments Scottish shopworkers shared when responding to Usdaw’s survey:

Central Scotland: “Abusive because they are having to wait in a queue or at self-scan to get alcohol or security tags taken off.”- “Have been threatened by violence once I finish work, will wait on me outside and kick my head in.”

Glasgow: “Had a bottle held over my head for my till. Been called a rat and been warned to watch myself walking home at night.” – “Customer tried to punch me, had threats of physical violence and called several demeaning names by customers.”

Highlands and Islands: “Social distancing and mask wearing have resulted in confrontations that have got particularly aggressive.”- “I have had someone throw their shopping at me when I have asked to stay 2m away.”

Lothian: “Lack of respect for requesting social distancing.” – “Multiple times I’ve had stuff thrown at me and once was kicked into a machine.” – “People insulting me or raising their voices when asked to follow basic covid regulations.”

Mid-Scotland and Fife: “We have been verbally abused regarding the safe system in place with regards to reopening our cafe.” – “Mainly shoplifters, threatening behaviour and verbal abuse.”

North East Scotland: “Mainly verbal aggressive abuse from customers. Rudeness, insults and shouting.” – “Customers argue when you explain the licensing regulations.”

South Scotland: “Sworn at, spat at, kicked at, punched at, eggs thrown at me.”- “Customer would not social distance, I got an absolute mouthful, said he knew better as he was a doctor.”

West Scotland: “Staff being grabbed by customers, threatened with knives, racially abused and received degrading comments calling us stupid little girls, worthless, and idiots.” – “Customers really think they can say whatever they want to us.”

Usdaw General Secretary Paddy Lillis says: “It is heart-breaking to hear these testimonies from Scottish shopworkers who deserve far more respect than they receive. Our latest survey results clearly show the scale of the appalling violence, threats and abuse faced by shopworkers.

“It is shocking that 9 in 10 of our members working in retail are suffering abuse from customers, with far too many experiencing threats and violence. So it is extremely worrying that over half are not confident that reporting these issues will make any difference and 7% of those assaulted did not report the incident.

“The new protection of workers law in Scotland is welcome and we continue to campaign for the UK Government to follow MSPs’ lead by extending similar protections to retail staff in England, Wales and Northern Ireland. Retail staff across the UK have a crucial role in our communities and that role must be valued and respected, they deserve the protection of the law.

“It is also clear that the new law needs to be enforced right across Scotland with the police and judiciary prioritising retail crime. Usdaw is urging retail workers across Scotland and employers to help make that happen by recording incidents and reporting them to the police. Our message is ‘report it to sort it’.”