Holyrood’s Social Security Committee visited Wester Hailes Education Centre yesterday as they continued their inquiry into benefit uptake. The Committee met with various organisations and individuals to try to uncover why a huge number of benefits remain unclaimed. Continue reading Benefits take-up: Holyrood comes to Wester Hailes
An inquiry has been launched by Holyrood’s Social Security Committee as estimates suggest a huge number of benefits remain unclaimed by those eligible for them. The inquiry aims to explore the extent of the issue and what can be done to tackle it.
Statistics from HMRC and DWP estimated that in 2016/17 only 31% of families without children eligible for Working Tax Credit claimed, while only 60% of those eligible for Pension Credit claimed.
However, the full extent of benefit non-take-up in the UK is unknown because of difficulties in estimating eligibility.
The Committee is now looking for information on issues related to benefit uptake including why estimates of take-up are available for some benefits but not for others, and the impact of awareness raising campaigns in improving benefit uptake.
The Committee is also investigating how technology could help automate some benefits to improve take-up and how take-up rates for the new Scottish social security benefits will be impacted by their link to the take-up rates for UK benefits.
Bob Doris MSP, Convener of the Social Security Committee, (above) , said: “There can be any number of reasons for low benefit uptake rates, but it is absolutely essential that we learn the scale of this challenge and take every possible action to improve uptake.
“There is no doubt the stigma of claiming benefits hinders uptake while too often people are simply not aware of the benefits they are entitled to. Administration processes are also often too complex, and our inquiry is determined to identify any barriers to benefit uptake and how we can remove these.
“The Committee will consider the Scottish Government strategy on benefit uptake which will be published in October, but what is clear is that everything possible must be done to ensure those in need receive the full benefits they are entitled to.”
Other issues the Committee is keen to explore include if different approaches are required for different benefits, and the impact of various eligibility criteria upon take-up rates.
The call for views is open until Monday 21 October.
You can let the Committee know your views here:
People with lived experience to have their say
Volunteers are being asked to shape Scotland’s new, fairer social security system.
Applications are open to people from any background with experience of the current benefits system to join the Scottish Government’s Social Security Experience Panels.
Ethnic minorities, those living in rural communities and people under 25 are being particularly encouraged to apply to make panels as representative as possible.
The 2,400 panel members who have signed up so far are helping shape every detail of Social Security Scotland – from the opening hours to the design of benefit application forms.
Members are regularly asked for their views in a number of ways, including workshops, interviews and surveys that can be carried out face-to-face, on the phone and online.
Social Security Secretary Shirley-Anne Somerville said: “We want social security in Scotland to be based on dignity, fairness and respect, that’s why the views from the people who actually use the service are so important.
“Panel members have told us they find the experience rewarding, offering a real chance to make a difference to thousands of people’s lives.
“Panels should be a true representation of our society, so I’d like to encourage those from all backgrounds to join us and help make the system one we can all be proud of.”
Rob, a volunteer experience panel member, said: “Sadly there isn’t a week which goes by without a story in a national newspaper highlighting the systemic problem with the current social security system administered by the DWP.
“Joining the Experience Panel has given me a renewed sense of purpose and has allowed me to meet and work alongside a range of other people with first-hand experience of the current system.
“The panels have brought us together with a common purpose to make the most of this unique opportunity to help design a new Social Security system fit for a 21st century Scotland.”
The Scottish Government Social Security Experience Panels have been running for two years and will run for at least two more.
A number of research reports have already been published on work with panel members so far.
People can apply online or by calling 0800 029 4974.
Applications can also be completed on paper forms, which can be requested on the number above or by emailing socialsecurityexperience@gov.scot.
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Citizens Advice Scotland has launched a new service called “Help to Claim” which aims to support who are making their initial application for Universal Credit.
Continue reading CAS launches controversial new ‘Help to Claim’ service
The Scottish government risks missing its child poverty targets by some distance as poverty levels are set to rise rather than fall over the next five years, according to new analysis published by the Resolution Foundation. Continue reading Child poverty levels ‘on course to rise substantially’
Holyrood’s Social Security Committee has raised deep concerns with Universal Credit in its latest report into in-work poverty. The report warns that people due to move from Tax Credits to Universal Credit face significant issues and a dramatic culture change. Continue reading Holyrood’s Social Security Committee expresses ‘deep concerns’ over Universal Credit
