COMMUNITY EVENT – WEDNESDAY 29 NOVEMBER from 9.30am
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Tag: Social Security Scotland
Holyrood: Autumn Statement benefit changes ‘deeply concerning’
Social Justice Secretary writes to DWP on work capability announcements
Changes to work capability assessments announced in the Autumn Statement are ‘deeply concerning’ and could mean people receive less support based on a change of criteria rather than a change in their health, Social Justice Secretary Shirley-Anne Somerville has said.
Writing to DWP Secretary Mel Stride, Ms Somerville highlighted how the Scottish Government has taken a different approach with its social security system being based on treating people with fairness, dignity and respect.
Ms Somerville said: “I remain deeply concerned about the changes to the activities and descriptors for ‘getting about’ for Limited Capability for Work, and the mobilising and substantial risk criteria for limited capability for work-related activity.
“The changes you are proposing, including the extension of the sanctions regime, will have very significant additional impact on some of the most vulnerable people in our communities who need our support most.
“In Scotland, we have taken a different approach to devolved employability support; our services remain voluntary, and we want the support we provide to be seen as an opportunity, not a threat, with fairness, dignity and respect at its heart.
“In delivering our first devolved employability service, Fair Start Scotland, Scottish Government officials had a close working relationship with Job Centre Plus to ensure we were collectively working to provide support for the people of Scotland.”
UK Autumn Statement Back to Work Plan: Letter to UK Government
New benefit for unpaid carers launches today
Carer Support Payment pilot opens for new applications
The pilot phase of a new benefit that will be paid to over 80,000 carers has begun in Scotland.
Unpaid carers in Perth and Kinross, Dundee City and Na h-Eileanan Siar (Western Isles) are the first to be able to apply for Carer Support Payment. The benefit is replacing Carer’s Allowance, currently delivered by the Department for Work and Pensions, in Scotland.
Carers in more local authority areas will be able to apply from Spring next year as part of the phased roll-out. The benefit will be available nationally by Autumn 2024.
Carer Support Payment was designed with carers to offer them a better experience than Carer’s Allowance. This includes providing information to carers to help them access wider support and extending the eligibility criteria to let full-time students apply. Around 1,500 more people across Scotland are expected to be eligible for Carer Support Payment as a result.
The pilot phase will allow Social Security Scotland to put the new approach into practice. Learnings will be used to shape the roll-out of the benefit across Scotland. Carers in Scotland who get Carer’s Allowance will have their awards transferred to Carer Support Payment, starting from February next year.
Social Justice Secretary Shirley-Anne Somerville said: “The Scottish Government is working hard to support households in the middle of a cost of living crisis.
“Carer Support Payment, which supports carers who have the most intensive caring roles and the lowest earnings, is part of our mission to reduce poverty. We have expanded the eligibility criteria so 1,500 people who couldn’t get Carer’s Allowance because they studied full-time, can get Carer Support Payment. We also made it easier to apply.
“A huge amount of work has been done to create a benefit and system that better meets the needs of carers who play a vital role in the lives of the people they look after and their community. This pilot phase allows us to put our new approach into practice, learning and improving ahead of the benefit beginning its phased roll out from Spring next year.
“I urge anyone in the pilot areas who thinks they might be eligible for Carer Support Payment to check if they are entitled and if so, apply. Carers living in other parts of Scotland who think they may be eligible should still apply for Carer’s Allowance.”
For mum-of-two Gemma, who carers for her two disabled children and her grandparents, the introduction of Carer Support Payment in Dundee means she can pursue her dreams of studying.
Gemma, 37, said: “I’ve worked since I was 13 but had to give up my job seven years ago because my oldest needed me so often that I was always having to take time off.
“I’ve always dreamed of going to university to study but didn’t think it would happen as I couldn’t afford to lose Carer’s Allowance. Being able to get Carer Support Payment while studying will be life-changing. It gives me an opportunity I didn’t think was possible.
“A lot of people don’t realise they’re carers, especially mums. They think they’re just being a mum and technically they are but they’re also dealing with a lot that other parents don’t, so they are much more than that. It’s important they know that help is available.”
Neil Campbell, CEO of Dundee Carers Centre, said: “We’re delighted that Dundee is one of the pilot areas where Carer Support Payment is now open for applications. We know that this money will help many unpaid carers looking after a loved one, friend or neighbour.
“At Dundee Carers Centre we support unpaid carers of all ages, including young people in education. We welcome that local full-time students who are carers will now benefit from being eligible for this payment, allowing them to continue their studies alongside their caring role.”
Social Security Scotland: Some services unavailable this weekend
SOCIAL Security Scotland are making essential improvements to their IT systems, which means some online services will unfortunately be unavailable at certain times this week:
Our Telephony and Webchat service will close early at 4:30pm on 17 November.
Online applications for the following benefits will be unavailable from Friday 17 November at 5:00pm until Monday 20 November at 8am:
- Adult Disability Benefit
- Best Start Grants
- Best Start Foods
- Child Disability Payment
- Funeral Support Payment
- Job Start Payment
- Scottish Child Payment
- Young Carer Grant
Our document upload service will also be unavailable during this time, meaning that supporting information for applications cannot be uploaded between 17 November and 20 November. However we encourage members of the public and stakeholders to send supporting information by post during this period.
People applying for benefits are still able to fill out a PDF application form and post it to us.We are continually looking to improve our IT systems to make applying for benefits as easy as possible. This means we do occasionally have to have downtime on our systems to allow us to make improvements.
We apologise for any inconvenience this may cause.
We will return to full service at 8am on Monday 20 November when clients will be able use our Telephony and Webchat service, make online applications and upload supporting information as normal.
Social Security Scotland publishes Annual Report
97% of people said they received payments on time
Social Security Scotland has published its Annual Report and Accounts, which show that it made £641 million in direct payments to people across Scotland from 1 April 2022 to 31 March 2023.
The payments were made across 13 Scottish benefits, seven of which are completely new forms of support not available anywhere else in the UK.
This includes the Scottish Child Payment which has been extended to eligible children under the age of 16. More than 300,000 young people are now receiving this payment.
The payments also include the new Winter Heating Payment, which has helped almost 400,000 people on low incomes with their heating costs.
The results of an annual survey of clients have also been published, showing that 93% of people who had been in contact with Social Security Scotland felt they had been treated with kindness.
Among those who responded to the survey, 97% said they had received their benefit payments when Social Security Scotland said they would and 90% said their experience with staff was ‘very good’ or ‘good’. A further 90% said staff listened to them and 89% felt they were treated with respect.
In total, the combination of direct payments made by Social Security Scotland and those paid through Agency Agreements with the Department for Work and Pensions saw the Scottish Government invest £4.04 billion in benefits across Scotland.
Cabinet Secretary for Social Justice, Shirley-Anne Somerville, said: “We are supporting families across the country at a time where they are struggling with the cost-of-living crisis and higher energy bills. We now deliver 13 benefits, seven of which are only available in Scotland and are delivering these payments while treating people with dignity, fairness and respect.
“Our decision to expand the Scottish Child Payment to all eligible young people under the age of 16 and increase the payment to £25 per week means we are supporting more than 300,000 children and making a significant contribution to tackling child poverty.
“As we prepare to launch Carer Support Payment, our 14th benefit, we are committed to making sure that people get the money they are entitled to and that people who are eligible know how to apply for our payments.”
Chief Executive of Social Security Scotland, David Wallace, said: “This last year has been the busiest in our five-year history. We have significantly expanded our service, including the national rollout of Adult Disability Payment, the extension of the Scottish Child Payment and paid Winter Heating Payment for the first time.
“We are continuing to develop and improve our service. Despite some challenges with processing times, which we are actively working to improve, we still maintained high client satisfaction rates. In our annual Client Survey, 93% of people who participated told us they were treated with kindness.”
- Social Security Scotland 2022/23 Annual Report and Account 2022-2023.
- The results of the Client Survey summary.
Views sought on proposed changes to the Scottish Government’s social security powers
A Holyrood Committee is calling for individuals and organisations to share their views on proposed changes to the laws governing social security in Scotland.
The Social Justice and Social Security Committee has launched a call for views on the Scottish Government’s Social Security (Scotland) (Amendment) Bill.
Social security legislation was devolved to Holyrood in 2016 and a legal framework to the Scottish Social Security system was introduced in 2018. This meant 11 existing social security benefits were devolved from the Department of Work and Pensions to a new Scottish body, Social Security Scotland.
The new Bill proposes a range of changes, including creating a framework to introduce new social security benefits for children and care experienced people, changing rules about how people can challenge decisions made about social security assistance and repealing COVID measures that allowed people to make late applications.
The Committee will be scrutinising the Bill and considering whether these changes deliver improvements, make the system more efficient and the extent to which they reflect the Scottish Government’s social security principles.
Commenting on the launch of the consultation, Collette Stevenson, Convener of the Social Justice and Social Security Committee, said: “We want to hear what people make of the Scottish Government’s proposed changes to social security laws.
“We’re particularly interested in hearing about the impact these changes will have, whether they deliver value for money and the extent to which there can be further improvement to the system as a result of these changes.
“The proposals in the Bill include introducing new benefits for children and care experienced people, allowing appointees who manage a person’s DWP benefits to also manage their Social Security Scotland benefits and new ways for individuals to appeal when they are not entitled to assistance.
“I would encourage anybody with a view on these plans, or any of the other proposals in the Bill, to complete the call for views on the Parliament’s website.”
The call for views opened yesterday and will be open until Friday 12 January 2024.
The link to where people can share their views on the Bill is:
https://yourviews.parliament.scot/sjssc/social-security-amendment-bill
Start of Child Winter Heating Payment helps families with energy bills
An annual payment to help disabled children and young people heat their homes is on its way to around 29,000 people.
The Child Winter Heating Payment of £235.70 is paid automatically to families of children and young people up to the age of 19 who already get certain benefits.
These include the highest rate of the care component of Child Disability Payment or Disability Living Allowance for Children. People getting the enhanced rate of the daily living component of Personal Independence Payment, or the enhanced rate of the daily living component of Adult Disability Payment, also qualify.
People who got these benefits during the week of 18 – 24 September will get a Child Winter Heating Payment. The vast majority of people do not need to apply for this benefit as the payment is made automatically by Social Security Scotland.
The payment is per child or young person, not per household. So if more than one child or young person in a household is entitled, they will each get a payment.
Families will get a letter to confirm they are entitled to the payment and money will be paid into the same account as their qualifying benefits. If someone thinks they are eligible but have not received a letter they should contact Social Security Scotland.
For more information about Child Winter Heating Payment people can visit: mygov.scot/childwinterheatingpayment or call us for free on 0800 182 2222.
Improving Scotland’s social security
New bill will make system more efficient and effective
Improving the way the Scottish system of social security delivers for people in need of support is at the heart of new legislation.
The Social Security (Amendment) (Scotland) Bill enhances the rights of Social Security Scotland clients in a number of ways:
- A right to late re-determinations and appeals in exceptional circumstances
- The right to withdraw a request for redetermination
- The right to challenge a decision that someone is liable in a situation where an overpayment has been made
The Bill will also continue to enhance the design of the system, maximising choice for those who use it while delivering good value for money.
It will also enable the Scottish Government to recover the cost of devolved social security benefits from compensation awards in situations where someone has had to claim payments as a result of a third party’s fault.
Social Justice Secretary Shirley-Anne Somerville said: “The changes proposed by this legislation are part of our commitment to continuously improve the Scottish social security system in ways which put the needs of those who require assistance first.
“They will help make the social security system more efficient and effective, contributing to our mission to tackle poverty and protect people from harm.
“The measures it contains advance equality and non-discrimination and ensure the system is efficient and delivers value for money.”
Young people urged to apply for Job Start Payment
Applications now simpler for eligible clients
Young people are being urged to find out if they are eligible for Job Start Payment as part of a new campaign. The Scottish Government has introduced changes to Job Start Payment, simplifying the process for young people to apply.
Changes to the qualifying criteria mean that income received from completing trial shifts will now not rule out applicants from getting Job Start Payment.
Further changes made by Social Security Scotland, who administer the payment, include extending the deadline to apply to six months after the young person’s job offer rather than the previous three months, and supplying simplified supporting information for proof of job. These changes are designed to make the application process clearer and simpler.
The one-off payment helps young people and care leavers with the costs of starting a new job. Eligible people receive a one-off payment of £294.70 or £471.50 if they are a main carer of any children.
The nationwide digital marketing campaign, which launched on 23 October, aims to raise awareness of the financial support available to young people and care leavers when offered a job after a period of unemployment.
Cabinet Secretary for Social Justice Shirley-Anne Somerville said: “Since launching in August 2020, Job Start Payment has made a real difference to young people across Scotland by supporting them to take up employment opportunities.
“The pressures of starting a new job can be overwhelming and we don’t want the extra costs to be what stops young people.
“It is now simpler for eligible clients to apply for Job Start Payment due to the recent guidance changes. I encourage young people and carers who have recently started work, or employers taking on young people in a new job, to find out more and check if they are eligible.
“The ongoing cost of living crisis means that people are facing difficult financial decisions day in and day out.
“We are committed to making sure that people are getting all of the money that they are entitled to and that the people who are eligible know how to apply.”
Social Security Scotland: Universal Credit migration reminder
Social Security Scotland are reminding clients who receive a Universal Credit migration notice to apply before the deadline to ensure their benefit payments are not interrupted.
The migration from Tax Credits to Universal Credit will affect the processes for some Social Security Scotland benefits, including Scottish Child Payment, Best Start Foods, Best Start Grants and Funeral Support Payment.
The Department for Work and Pensions will send a letter to people who receive Tax Credits, urging them to make a claim for Universal Credit. The letter will include the deadline for claims – people are strongly advised not to miss the deadline as Tax Credit support will end after this date. Clients affected by this migration can find more information from the DWP website.
Social Security Scotland are asking stakeholders to help their clients apply before the deadline to make sure they don’t lose financial support. This will allow SSS to continue making payments without the need for further action.
This new change will affect eight Scottish Government schemes:
- Best Start Grants: Pregnancy and Baby Payment, Early Learning Payment and School Age Payment
- Best Start Foods
- Scottish Child Payment
- Funeral Support Payment
- Free school meals from Primary 6 onwards
- Early Learning Childcare for eligible 2 year-olds