New tech partnership with social media to ‘stop the boats’

  • Partnership with social media companies to clamp down on people smugglers’ operations online
  • Illegal crossings remain down on last year and returns are at their highest level since 2019
  • Extra funding and resources for law enforcement to tackle harmful content

A voluntary partnership between social media companies and government will accelerate action to tackle people smuggling content online, such as criminals sharing information about illegal Channel crossings, Prime Minister Rishi Sunak has announced today [Sunday 6th August].

It comes as new figures show the government continues to make progress on the Prime Minister’s plan to stop the boats: crossings remain down on last year, the legacy asylum backlog has been reduced by a third since December 2022, and enforced returns of people with no right to be in the UK are at their highest level since 2019.

While figures from the NCA show that over 90% of online content linked to people smuggling is taken down when social media companies are notified, the partnership between tech firms and government will drive forward efforts to clamp down on the tactics being used by criminal gangs who use the internet to lure people into paying for crossings.

This content can include discount offers for groups of people, free spaces for children, offers of false documents and false claims of safe passage – targeting vulnerable people for profit and putting people’s lives at risk through dangerous and illegal journeys.

Prime Minister Rishi Sunak said: “To stop the boats, we have to tackle the business model of vile people smugglers at source.

“That means clamping down on their attempts to lure people into making these illegal crossings and profit from putting lives at risk.

“This new commitment from tech firms will see us redouble our efforts to fight back against these criminals, working together to shut down their vile trade.”

Home Secretary Suella Braverman said: “Heartless people smugglers are using social media to promote their despicable services and charge people thousands of pounds to make the illegal journey into the UK in unsafe boats.

They must not succeed.

“This strengthened collaboration between the National Crime Agency, government and social media companies will ensure content promoting dangerous and illegal Channel crossings doesn’t see the light of day.”

The partnership will build on the close working already in place between government and social media companies, and includes a range of commitments to explore increased collaboration.

Under this initiative, social media companies will look to increase cooperation with the National Crime Agency to find and remove criminal content and step up the sharing of best practice both across the industry and with law enforcement.

The voluntary partnership also includes a commitment to explore ways to step up efforts to redirect people away from this content when they come across it online. This approach is already widely being used successfully by platforms, for example around harmful content promoting extremism or eating disorders, where people are presented with alternative messages to displace, rebut or undermine the damaging content they searched for – diverting them away from harmful messaging and misinformation.

Alongside the partnership, the government will also set up a new centre led by the National Crime Agency and Home Office to increase the capacity and capability of law enforcement to identify this content on social media platforms.

Known as the ‘Online Capability Centre’, backed by £11m funding, its work will focus on undermining and disrupting the business model of organised crime groups responsible for illegal crossings and using the internet to facilitate these journeys by intensifying efforts to combat their online activity.

The centre will be staffed by highly trained technical specialists alongside law enforcement officers and will work by building a clearer picture of the scale of illegal immigration material online.

They will work with internet companies to identify more of this material, notifying platforms so they can take the appropriate action. The centre will also focus on developing and building a bank of intelligence around the criminal networks who are promoting people smuggling services online, which will help improve law enforcement’s ability to identify content and in turn help drive investigations.

To harness the potential of new technology such as AI to clamp down on criminals’ content, government will also hold a ‘hackathon’ event with industry experts in order to develop innovative new tools which will better detect people smugglers’ publicly available content online, to help social media companies take it down more quickly.

Government will also intensify the existing work taking place with social media companies ahead of the Online Safety Bill coming into effect.

Once in force, under the Bill social media companies will be required to make sure their systems and processes are designed to prevent people coming into contact with illegal content created by people smugglers, minimise how long this content is available online and remove it as soon as possible once they become aware of it.

Alongside this, the Bill also requires major platforms to publish annual transparency reports setting out what they’re doing to tackle online harms. This could include information around how content around illegal migration is spread across platforms, how frequently it is uploaded, and what systems and processes companies have in place to deal with this kind of content.

The partnership confirmed today also builds on the work of the “Social Media Action Plan”, a voluntary agreement between the Home Office, National Crime Agency and five major social media platforms in 2021 to increase understanding of how organised criminals used their platforms to promote illegal services.

To date, this cooperation has seen more than 4,700 posts, pages or accounts have been removed or suspended as a result, increasing disruption of organised crime groups’ activity, and today’s partnership will drive further progress.

Stopping the boats is one of the Prime Minister’s top five priorities and the government is fully focused on delivering his whole system plan to tackling illegal migration. This includes:

  • stepping up law enforcement activity, with 50% more illegal working visits carried out in the first half of this year compared to the first half of last year
  • tackling the legacy asylum backlog, which has reduced by nearly a third since the end of December
  • passing the Illegal Migration Act which will ensure that people who come to the UK illegally will be detained and swiftly removed.

Working with international partners to tackle this global challenge is another key strand of efforts to stop the boats, and since taking office the PM has secured new agreements with allies, including strengthened partnerships with France and Albania which will see 40% more patrols on French beaches, and have resulted in a 90% drop in Albanian small boat arrivals in the first quarter of 2023 compared to the same period last year.

New rules to crack down on illegal ads and protect children online

  • Crack down on fake celebrity endorsements and illegal weapons adverts as new Government rules safeguard consumers and protect children
  • Ministers will convene a new taskforce to drive industry-led action
  • Proposed rules will strike a balance between internet safety and supporting innovation

Social media platforms, websites and services like advertising display networks will have to take tougher action to stop children seeing age-restricted adverts for products like alcohol or gambling.

Fake celebrity scams and pop-up malware from hackers will also be clamped down on as part of new rules to make advertising regulation fit for the digital age.

The plans are published today by the government in response to its Online Advertising Programme.

Online advertising includes the banners or displays which appear around the content of a website, results prioritised at the top of search engines, and pop-ups on a user’s screen. It helps businesses grow by reaching targeted audiences and can be cheaper and quicker than traditional advertising formats. Last year it accounted for three quarters (£26.1 billion) of the £34.8 billion spent on advertising in the UK.

Its rapid development, combined with changes in technology and complex supply chains between marketers and platforms, make it difficult to stop illegal ads appearing.

People frequently encounter fraudulent celebrity endorsements for financial scams, legitimate-looking pop-ups containing hidden malware, and promotions for products prohibited under UK law – such as weapons, drugs, counterfeit fashion and fake ticketing.

Children can be exposed to ads for age-restricted products such as alcohol, gambling and adult-rated films and games.

Creative Industries Minister Sir John Whittingdale said: “Advertising is a huge industry in which Britain is a world leader. However, as online advertising has taken a steadily bigger share, the rules governing it have not kept pace and so we intend to strengthen them to ensure consumers are properly protected.

“Our plans will shut down the scammers using online adverts to con people out of their cash and will stop damaging and inappropriate products being targeted at children.

“We will make sure that our proposed regulation helps keep people safe while supporting and enhancing the legitimate advertising industry so it can maximise its innovation and potential.”

There is currently a self-regulatory system for the content and placement of online adverts in the UK, overseen by the Advertising Standards Authority (ASA). The ASA has a strong record of delivering consistent, effective results and holding legitimate advertisers accountable. However regulators are not empowered to act to address illegal harms in the same way as harmful advertising by legitimate businesses.

The government intends to introduce new rules to tackle illegal paid-for online adverts and increase protections for children. A range of targeted legislative and non-legislative measures will address the most serious risks linked to online advertising. This approach complements the Online Safety Bill, which is targeted at user generated content, and will build on measures tackling fraudulent advertising in that legislation.

The new statutory regulation will put more responsibilities on major players across the online advertising supply chain. As well as online publishers, apps and websites serving ads, ‘adtech’ intermediary services which facilitate the placement and distribution of online adverts will be in scope. Promotional posts by social media influencers where they receive payment or free products will also be covered.

Social media firms, search engines and other websites will be required by law to have proportionate systems and processes to stop people being served illegal adverts, and prevent under-18s seeing adverts for products and services illegal to be sold to them. This will improve safety, transparency and consumer trust by introducing more effective action while supporting industry growth.

In due course, the government will launch a further consultation on the details of potential legislation – including its preferred choice for a regulator to oversee the new illegal paid-for advertising rules. New legislation would not affect the ASA’s remit for the content and placement of legitimate paid-for advertising online.

Ministers will this week convene a new taskforce to gather more evidence around illegal advertising and build on industry initiatives to tackle harms and increase protections for children before the legislation is introduced.

The taskforce will be chaired by Creative Industries Minister John Whittingdale and Mark Lund, the chair of the Advertising Standards Board of Finance and former president of McCann UK and Europe.

The group will include representatives from across the advertising industry, including the ASA, as well as tech trade bodies, consumer groups and the government’s Anti-Fraud Champion, Anthony Browne.

Mark Lund, chair of The Advertising Standards Board of Finance and deputy chair of the Online Advertising Taskforce, said: “UK advertising is a dynamic engine for the UK economy because it’s creative and trusted.

“So, I’m delighted to be helping lead in the task force’s role in strengthening industry’s response to illegal harms advertising and the protection of children online,  building on the long-term success of the ASA and the self-regulation system in keeping both trust and creativity at world leading levels.”

Anti-Fraud Champion Anthony Browne said: “We remain absolutely committed to fighting fraud and this is another example of the government delivering on a pledge from its pioneering Fraud Strategy.

“Eighty percent of fraud is cyber enabled and it often starts with fraudulent posts and adverts on social media. I am therefore pleased to see new measures being introduced to tackle these.

“The government will continue to work with industry, and law enforcement, to prevent fraud from happening and ensure better support is given to the public.”

Seven Days to Stamp Deadline – Make a ‘Card Commitment’ to boost positivity

Use expiring stamps to bring a moment of joy

It’s seven days before millions of non-barcoded Royal Mail stamps become invalid, and the UK’s Greeting Card Association is asking Brits to use one of those stamps this week to change someone’s life.

Before the 31 July expiration date, the GCA, which is proud to represent many local high street card retailers, is encouraging people this week to make a ‘card commitment’, using one of those stamps to bring the power of thoughtfulness to someone who really needs it.

“Sending and exchanging cards promotes wellbeing and mental health, lighting up the life of recipients and senders alike,” said GCA chief executive officer Amanda Fergusson.

“What’s more that simple act nurtures local independent businesses on the high streets we all love, supports local charities and organisations in the communities we care for and helps protect the Royal Mail delivery service we all treasure.

“The use of an expiring stamp next week to connect with someone who would love to know you’re in their thoughts, would be a small act that may have an incredible impact,” added Amanda.

The GCA will encourage Brits making a #Cardmitment this week to share their card-sending stories on the GCA’s Instagram site and social media feeds of its 500 members – from small high street card retailers to some of the largest publishers in a creative industry worth over £1.5bn to the UK economy.

The altruistic act of sending a card can be powerful, reducing the sender and recipient’s negativity, stress and loneliness, and promoting positive mental health.

Sending greeting cards can be a way to spread kindness and positivity, and doing so makes the sender and recipient feel connected, and better about themselves.

The suggestion marks the beginning of a significant GCA #Cardmitment campaign that, over the coming months, will highlight how powerful the simple, British act of sending a card can be to individuals, communities and society.

#Cardmitment

The most influential Wimbledon players of 2023

Novak Djokovic is the most influential tennis player at Wimbledon 2023 but who else makes the top ten?

  • Novak Djokovic is the most influential tennis player competing at Wimbledon this year, generating up to £54,700 per sponsored Instagram post 
  • Nick Kyrgios is the second highest earning on Instagram, earning potentially up to £22,700 on each sponsored post
  • Andy Murray is the third most influential, earning up to £12,800 on each post, whilst Stefanos Tsitsipas is fourth and earning up to £12,200

A new study names Novak Djokovic as the most influential tennis player competing at Wimbledon in 2023, earning potentially £54,700 per sponsored Instagram post. 

The research, conducted by CasinoAlpha.co.nz used an Instagram pricing calculator to create a list of the most influential Wimbledon tennis stars competing in this year’s tournament and established how much they can earn per sponsored Instagram post.   

Novak Djokovic, the current men’s singles Wimbledon champion, is the most influential tennis player at Wimbledon this year. He could earn up to £54,700 from each sponsored post on Instagram.

He has the highest following of any Wimbledon tennis player at 13 million and an engagement rate of 2.7%. Djokovic earned his following through winning seven Wimbledon titles throughout the years and 94 single titles all together throughout his tennis career at various competitions.

Nick Kyrgios has been named as the second most influential tennis player at Wimbledon this year, earning up to £22,700 per Instagram post. Although never having won Wimbledon before, Kyrgios is a favourite to win in 2023. He has the second highest follower count at 4.1 million and a high engagement rate of 3.7%. 

The third most influential competitor is Andy Murray who can earn up to £12,800 on each sponsored post on Instagram.

Another men’s singles champion, Andy Murray has won the Wimbledon championship twice and holds 46 single titles leading to him becoming one of the favourites to win for the third time at Wimbledon this year. He has a following of 2 million and a large engagement rate of 6.1%.

The fourth most influential tennis player at Wimbledon this year is Stefanos Tsitsipas, potentially earning up to £12,200 per sponsored Instagram post. The tennis star, currently living in Monte Carlo, has a large following of 1.8 million and a 3.3% engagement rate.

Matteo Berrettini is the fifth most influential player at Wimbledon on Instagram. His following of 1.6 million and an engagement rate of 7.1% can earn him up to £11,100 on each sponsored post. 

Iga Swiatek is the sixth most influential tennis player at Wimbledon and the most influential female tennis player at Wimbledon this year.

Her combination of a follower count of 1.3 million and a high engagement rate of 9% could potentially earn her up to £9,300 on each sponsored Instagram post.

Commenting on the findings, Tudor Turiceanu, CEO of CasinoAlpha.co.nz said: “Overall, Wimbledon is accepted as one of the greatest tennis tournaments in the tennis calendar and is the oldest tennis tournament in the world dating back to 1877.

“The players at Wimbledon are considered to be the best in the world and the Wimbledon title can allow a tennis player to become more influential on social media, reaping rewards both on the court and off.”

NameInstagram handleInstagram follower count Engagement rateHow much they can earn per sponsored Instagram post 
Novak Djokovic djokernole13,000,0002.7%£54,700
Nick Kyrgios k1ngkyrg1os4,100,0003.7%£22,700
Andy Murrayandymurray2,000,0006.1%£12,800
Stefanos Tsitsipas stefanostsitsipas981,800,0003.3%£12,200
Matteo Berrettini matberrettini1,600,0007.1%£11,100
Iga Swiatek iga.swiatek 1,300,000 9%£9,300
Ons Jabeuronsjabeur 913,1005.1%£7,100
Coco Gauffcocogauff890,5000.2%£7,000
Jannik Sinnerjanniksin841,0005.8%£6,700
Aryna Sabalenka sablenka_aryna661,6009.7%£5,600

Business Gateway partners with the UK’s first ‘Dr of Social Media’ to uncover the power of social listening for businesses

Business Gateway has announced a free online DigitalBoost event with Dr Jillian Ney, the UK’s first ‘Dr of Social Media’, which will equip Scottish businesses with the knowledge to harness their internet data.

Taking place on Monday, 27th February at 1pm, the hour-long webinar ‘Social Media Listening with Dr Jillian Ney’ will explore social listening – defining what it is, how it can benefit business owners, and offer tips on how to achieve impact in cost-effective ways.

Award-winning digital anthropologist Dr Jillian Ney is the founder of Glasgow-based The Social Intelligence Lab, a global community for professionals working with social and internet data.

She has worked in the industry for over a decade as a researcher, consultant, spokesperson, and author. She has been voted as one of the most influential women under 30 in digital marketing, has given two TED Talks: “Connectedness and the Digital Self” and “Social Media: The Value Lies in the Data”, and has presented her work at SXSW, Social Media Week, NATO, and 10 Downing Street.

Dr Ney began her PhD in social media and consumer behaviour in 2007 at the University of Strathclyde.

She discovered that by analysing how people present themselves and interact online, you can gather valuable insights about their behaviour in the real world. Since then, she has been creating methodologies to help businesses understand what is driving customer behaviour by applying behavioural science to social data and other online data sources.

‘Social Media Listening with Dr Jillian Ney’ will be hosted as a Q&A with Business Gateway’s Chief Officer, Hugh Lightbody. Dr Ney will offer expert guidance on how businesses can use online data to identify insights on their target audience and stay competitive, as well as explore the changing impact of the internet on the business landscape.

Dr Jillian Ney said: “Social listening is a powerful tool that can help businesses of all sizes gain a deeper understanding of their audience and stay ahead of their competition, but it is easy to get swept up in the hype of what the technology and data can offer.

“During the webinar, I will demystify this hype to help businesses concentrate on what’s important. I’m delighted to partner with Business Gateway on this session, hopefully encouraging more businesses to discover the untapped potential that lies in their social data.”

Hugh Lightbody, Chief Officer at Business Gateway, added: “We are thrilled to have Dr Jillian Ney join us for this webinar.

“She has led the field in social and internet data and her insights on how technology is changing people’s behaviour online and offline will help equip businesses with the tools and knowledge they need to succeed.

“Digital know-how is a fundamental skillset for business owners, as the opportunities the online world presents are huge.  We hope this webinar, delivered as part of our DigitalBoost programme, provides a valuable resource as businesses navigate the ever-changing digital landscape.”

For further information and to book a place on the webinar, visit: 

www.bgateway.com/events/social-media-listening-with-dr-jillian-ney-25615

Business Gateway is Scotland’s national business advisory service, offering free advice and support to anyone starting a new business, as well as to thousands of existing businesses with the ambition and potential to grow. Its DigitalBoost programme focuses on digital upskilling through free online resources and webinars from expert consultants.

For further information, visit: https://www.bgateway.com/

Boosting the social care workforce 

Campaign aims to help fill vacant posts across Edinburgh 

A marketing campaign to support the recruitment of more adult social care workers in Edinburgh has launched this week, to help address the high level of vacancies in the sector.  

The campaign – titled ‘there is more to care than caring’ – will raise awareness of the career opportunities available in adult social care and encourage people to apply. Activity includes radio, outdoor and digital advertising, highlighting the important work done by adult social care workers. 

It is part of the Scottish Government’s commitment to attract more people to work in adult social care, retain existing staff and raise its status as a profession. This builds on a pay uplift for all adult social care staff which guarantees them a minimum of at least £10.90 an hour from this April. 

Social Care Minister Kevin Stewart visited Leuchie House in North Berwick yesterday to see the work it does to support people affected by stroke, multiple sclerosis and neurological conditions. 

Mr Stewart said: “Working in adult social care can be challenging but offers the opportunity to have a hugely positive impact on people’s lives on a daily basis.  

“We are increasing pay, improving terms and conditions in the sector, and developing clear career pathways for the workforce, ahead of the introduction of the National Care Service. This will lead to more rewarding roles for the existing adult social care workforce, and for new entrants to the profession. 

“This campaign highlights that while relevant experience can help, it is core interpersonal skills such as communication, compassion, empathy and respect that are most highly valued.

“If these are skills you possess then adult social care could be the career for you.” 

Top of the League: Rashford is most influential member of England squad

  • Manchester United forward Marcus Rashford is the most influential member of the England squad, earning up to £37,950 per sponsored Instagram post
  • Team captain, Harry Kane is the second most influential member of the squad whilst Raheem Sterling is the third most influential.
  • Midfielder Conor Gallagher has the most dedicated fanbase, with the highest engagement rate on Instagram among the team at 18.92%

A new study has revealed the most influential members of the England squad for the Qatar World Cup, with Marcus Rashford taking the top spot.

The research, conducted by online casino comparison experts KingCasinoBonus.uk, analysed marketing tools and the social media profiles of the England team to determine which England player is the most influential.

Marcus Rashford took first place earning up to a whopping £37,950 per sponsored Instagram post. This is thanks to his follower count of almost 13 million and an engagement rate of 3.28%. The Manchester United forward has been praised on social media for his work around providing free school meals for children across the UK, creating a dedicated fanbase ahead of the World Cup.

The England captain, Harry Kane, is the second most influential member of the England team. Kane, who boasts 13.3 million followers, can charge up to £36,997 per sponsored Instagram post. Interestingly, Kane has the lowest engagement rate of any member in the England squad at just 0.36%.

The third most influential member of the England team is Raheem Sterling. The Chelsea forward can charge up to £27,661 for a single post on social media. Sterling has 10 million followers on Instagram and an engagement rate of 1.27%.

Trent Alexander Arnold is the fourth most influential player in the England team, earning £22,308 per sponsored post on social media, whilst Phil Foden is the fifth most influential player, earning £15,565 per Instagram sponsored post.

Jack Grealish ranks sixth thanks to his follower count of 5.4 million and an engagement rate of 4.69%. Grealish can charge up to £14,971 per sponsored post on Instagram.

Midfielder Conor Gallagher has the highest engagement rate with fans at 18.92% whilst Jude Bellingham receives the most average likes per Instagram post at 481,008 likes.

Those who play up front also top the leader board with forwards occupying five of the top ten spots – Marcus Rashford, Harry Kane, Raheem Sterling, Phil Foden and Jack Grealish. Manchester United produces the most influential players with three of the top ten coming from the club – Marcus Rashford, Luke Shaw and Harry Maguire.

England’s most influential players
RankPlayerInstagram UsernameFollower countPotential Instagram earningsEngagement rateAverage likes per post
1Marcus Rashfordmarcusrashford12,975,093£37,9503.28%422,632
2Harry Kaneharrykane13,306,943£36,9970.36%47,879
3Raheem Sterlingsterling710,030,643£27,6611.27%126,421
4Trent Alexander Arnoldtrentarnold668,148,889£22,3084.19%334,731
5Phil Fodenphilfoden5,765,258£15,5657.17%400,271
6Jack Grealishjackgrealish5,405,916£14,9714.69%251,745
7Mason Mountmasonmount5,215,031£14,5147.17%372,925
8Jordan Hendersonjhenderson5,104,144£14,1722.09%105,905
9Luke Shawlukeshaw234,308,064£11,9784.89%209,536
10Harry Maguireharrymaguire933,889,842£10,3802.58%99,737

Commenting on the study, a spokesperson from KingCasinoBonus.uk said: “The past success of the England team at the 2018 World Cup and the Euros last year brought the country together and catapulted many of the players to a bigger level of stardom.

“It will be interesting to see who gains the most followers throughout the World Cup tournament, particularly if England go on to do well.”

Fringe 2022: The final countdown

We’re entering the final stretch of Fringe 2022, and there’s still lots to do. Here are six top tips for enjoying week three:

Remember to keep tagging artists on social media (along with #edfringe) and leaving reviews on their edfringe.com listings if you enjoyed their shows – word of mouth is essential at the Fringe, and your recommendation can make all the difference.

The Half Price Hut is open daily at the Fringe Box Office, offering great deals on shows starting the same day or the morning after – check out the listings online before heading into town to buy your tickets.

The Fringe street events continue this week, with BSL interpretation at West Parliament Square on Thursday 25 and Sunday 28 August – check out the daily street events schedule.

Our access tickets service is available to help anyone with an access requirement make the most of the Fringe – please feel free to pass on this information if it could be of use to someone you know.

Our Fringe Shop has gifts and goodies of all shapes and sizes – and, between our t-shirts and rain jackets, we’ve got you covered whatever the weather! Sales of Fringe merchandise help us continue supporting Fringe artists, so browse the Fringe Shop now.

We sent out an email last week outlining some of the great ticket offers available direct from Fringe venues – sign up for further venue offer info if you’d like to receive another batch this week.

BROWSE FRINGE SHOWS ➤

Keep your child safe online during the summer holidays

During the summer holidays, children will inevitably have more access to screen time, especially in the form of the internet. Internet safety has become an increasingly worrying problem amongst parents.

Internet expert Allison Troutner from VPNOverview.com has listed the best ways to keep your child safe online:

1. Consider a family ‘tech agreement’

One way to set ground rules with your child is to create a Family Tech Agreement. A family tech agreement answers as many questions as possible about internet and device use so boundaries are clear to all family members. It’s a good way for the whole family to talk about safe and responsible online behaviours.

To create a family agreement, discuss topics like:

  • What apps, games, or sites does the family use most?
  • What rules do we want to include in our agreement?
  • How long should we spend on our devices?
  • What information is safe to share (or not)?
  • What do we do if we see something inappropriate?
  • What email address do we use to sign up for accounts?
  • Do we know how to use in-app safety features like blocking and reporting?
  • Who can we talk to if we feel uncomfortable with something online?
  • Who is safe to talk to?
  • What happens when someone breaks the agreement?
  • When might parents be forced to break the agreement for safety?

This is a starting point: your family may discuss more topics on internet safety for kids depending on the ages of your child or teens and what devices you use.

2. Report any harmful content that you see

Flag or report all harmful content or contact you or your child experiences using social media apps using in-app reporting features. For cybercrimes, cyberbullying, or harmful content, use in-app features like Twitter’s safe mode to report it. Most social media companies have their own safety and privacy policies and will investigate and block content or users. Apps geared towards kids, like Facebook Messenger Kids, have clear guidelines and safety features so that users can block content or contacts and have a safer experience in the app.

3. Balance safety with independence

Technical controls can be a useful way to protect your children online but they can’t solve all your problems. Children need a certain amount of freedom and privacy to develop healthily. They need their own free space to learn by trial and error what works and what doesn’t. So keep balancing, it’s part of it. Having open and honest conversations with your children can be the best way to balance this safety.

4. Keep the computer in a common space

If possible, keep computers and devices in a common space so you can keep an eye on activity. It prevents children from doing things that might be risky. Also, if harmful or inappropriate content appears through messages, you can address it with your child straight away.

5. Password-protect all accounts and devices

From phones to computers to apps, put a password on it. That way, no one without the password can access you or your child’s device. Keep track of passwords by using a password manager.

6. Update your operating systems regularly

All of your devices from mobile phones or tablets to computers and smartwatches receive important updates in response to security issues on a regular basis. Be sure to install them regularly so you have the most up-to-date security fixes and remain safe online. Our recommendation is to set updates to install automatically so your device is less vulnerable to known attacks. Usually, you can find this feature in Settings, then select Automatic Updates, but it varies between devices.

7. Install security or antivirus software programs and a VPN on your computer

Additionally, cybersecurity or antivirus software programs prevent spyware or viruses that may harm your computer if your child visits a malicious site. Using these programs, parents can also set up regular virus checks and deep system scans to make sure there is no harmful activity happening under your nose.

A VPN hides users’ internet activity from snoops and spoofs your location. This protects your kids by making sure hackers or predators can’t detect their actual location. You can install a VPN on your router so that the location is spoofed on all connected devices. 

8. Set parental controls

It may seem obvious, but parental controls are crucial to your child’s safety online. Parent controls are built-in features included on devices and apps. With these features, parents customise their child’s online experience. What parental controls are available on each device or app varies, but in general, they limit screen time, restrict content, and enhance user privacy.

Features of parental controls:

  • Limit screen time.
  • Turn off in-app purchasing.
  • Prevent inappropriate or mature content.
  • Limit website access.
  • Play, message, or send/receive content with approved contacts only.
  • Monitor device location through GPS.

Take time to look at what parental controls are available on your child’s commonly used apps. Then, set them to reflect the type of experience you think is best for your child or teen’s online safety.

New poll finds 7 in 10 adults want social media firms to do more to tackle harmful content

Ipsos study finds over 4 in 5 adults are concerned about harmful content online

  • 68 per cent want more action from social media firms on racism, homophobia and misogyny on their platforms
  • Comes as the Online Safety Bill moves to Report Stage in the House of Commons this week

A clear majority of the public want social media companies to do more to protect their users from harmful content, according to new research published today.

Polling by Ipsos shows over four in five (84 per cent) adults in the UK are concerned about seeing harmful content – such as racism, misogyny, homophobia and content that encourages self-harm – with two in five (38 per cent) reporting having seen it in the last month. This comes as the Online Safety Bill moves to Report Stage in Parliament this week.

The government commissioned study found strong public support for the measures contained in the Bill. For instance, seven in ten adults (68 per cent) believe social media companies should do more to protect people online.

Four in five adults (78 per cent) want social media companies to be clear about what sort of content is and isn’t allowed on their platform.

In a stark warning to social media companies, 45 per cent of respondents also said they will leave or reduce the amount of time they spend on their platforms if they see no action.

Digital Secretary Nadine Dorries said: “Online abuse has a devastating impact on people’s lives, and these findings definitively show the public back our plans which will force social media companies to step up in keeping their users safe.

“It is clear people across the UK are worried about this issue, and as our landmark Online Safety Bill reaches the next crucial stage in Parliament we’re a big step closer to holding tech giants to account and making the internet safer for everyone in our country.”

The survey also found that women have high levels of concern about legal but harmful content, with 45 per cent feeling unsafe when talking to people on dating or messaging apps.

Most women (65 per cent) agree there should be limits to the types of content people can post online. Nearly half (47 per cent) of those living in households with at least one child report having seen abusive content in the last month.

The safety of women and girls across the country is a top priority. The measures we’re introducing through the Online Safety Bill will mean tech companies have to tackle illegal content and activity on their services, women will have more control over who can communicate with them and what kind of content they see on major platforms, and they will be better able to report abuse.

In addition, we are continuing to implement our Tackling Violence Against Women and Girls (VAWG) strategy to bring about real and lasting change offline as well as online.

The Online Safety Bill was introduced to Parliament in March and is a major milestone in the government’s mission to make the UK the safest place in the world to be online. The new laws will protect children, tackle illegal content and protect free speech, as well as requiring social media platforms to uphold their stated terms and conditions.

If they don’t, the regulator Ofcom will work with platforms to ensure they comply and will have the power to fine companies up to ten per cent of their annual global turnover – which could reach billions of pounds – to force them to fulfil their responsibilities or even block non-compliant sites.

When the Bill comes into force, firms will be required to identify and implement solutions to protect their users. Firms hosting content that is harmful to children such as pornography, will have to prevent them from accessing it, for example by using age verification.

Social media platforms will also be required to safeguard people’s free speech, and their access to journalism and content that is democratically important. The poll follows the announcement of a series of amendments to the Bill last week to strengthen protections for freedom of speech, including tougher protections to guard against the arbitrary removal of articles from recognised news outlets shared on social media.

Last week the government published the list of legal but harmful content social media companies will need to address under the Online Safety Bill.

The categories consist of types of online abuse and harassment which can fall below the threshold of a criminal offence, but which still cause significant harm to adults online such as misogyny, homophobia and content that encourages self-harm.

This threshold is important to ensure that the online safety framework focuses on content and activity which poses the most significant risk of harm to UK users online. 

Free speech within the law can involve the expression of views that some may find offensive, but a line is crossed when disagreement mutates into abuse or harassment, which refuses to tolerate other opinions and seeks to deprive others from exercising their free speech and freedom of association.