Modernising legal services

New laws passed to improve transparency and accountability of the sector

New laws to modernise and improve the way legal services are regulated in Scotland has been passed by the Scottish Parliament.

The Regulation of Legal Services (Scotland) Bill will improve how legal services are regulated and introduce a more flexible and consumer-focused system that provides clearer and swifter redress for complaints through greater transparency and accountability.   

The Bill benefits the legal profession by simplifying regulatory structures and promoting innovation and competition, intended to increase access to justice. Also, by removing restrictions on third sector bodies, it aims to help charities better support the most vulnerable in society. 

The legislation ensures regulation remains independent and fair by empowering The Lord President to better oversee and improve the functions of legal services within Scotland, upholding the high standards of Scotland’s legal community.

Minister for Victims and Community Safety Siobhian Brown said: “Scotland’s legal sector plays an integral role in maintaining the rule of law and upholding justice. From individuals seeking advice in family law matters to businesses navigating complex commercial disputes, there will always be a need and demand for accessible, efficient and accountable legal services.

“The Bill is about improving the everyday experience of people who need legal help and ensuring that legal services are delivered in a way that is fair, equitable and accessible for all and making it better equipped to serve the people of Scotland in an ever-evolving legal landscape.

“The journey of this Bill has been a rigorous and collaborative process, involving extensive consultation, including with the legal sector and consumers, to ensure it reflects the interests of all those who interact with the legal system.”

Regulation of Legal Services (Scotland) Bill | Scottish Parliament Website

Grangemouth workers receive ‘training guarantee’

  • Over 260 workers have received 1:1 skills support from Forth Valley College to support their transition into new, high-skilled jobs, with 184 workers already beginning training   
  • signals swift delivery of the Prime Minister’s commitment to a ‘training guarantee’ to secure a future for workers, as part of the Plan for Change  
  • Energy Secretary and Energy Minister join Scottish Cabinet Secretary for Net Zero and Energy in first Grangemouth Investment Taskforce meeting today to discuss securing private investment and a long-term future for Grangemouth – backed by £200 million from the UK government, and £25 million from the Scottish Government   

Petroineos refinery workers at Grangemouth are being actively supported through the Prime Minister’s commitment to a ‘training guarantee’ to help secure new well-paid work, as part of the UK and Scottish Governments’ pledge to secure a future for those affected by the closure of the oil refinery.   

The government took swift action to protect workers after Petroineos confirmed their plans to close the refinery, including announcing up to £10 million to provide new skills support that will help the site’s workers into good clean energy jobs, as well as supporting new energy projects in the region. This also included a commitment from the Prime Minister in February to deliver a “training guarantee”.  

This guarantee is now being delivered, with 184 out of 300 workers having now engaged in retraining activity with the majority of the remaining workforce registered for training.  

Workers have been offered a wide range of training opportunities, including renewable energy upskilling courses and wind turbine engineering courses, paid for and supported by the UK and Scottish Governments. This will provide them with the vital skills needed to secure new jobs, including in the clean energy sector – which currently supports more than 42,000 jobs in Scotland.   

Every Petroineos worker affected by the decision to close the oil refinery has now been provided the opportunity for 1:1 interviews with careers specialists at Forth Valley College.  

These will help identify their skills, qualifications and training needs to create a programme of bespoke courses that will ensure their smooth transition into new roles – supporting the next generation of good jobs and driving economic growth as part of the government’s Plan for Change.  

It comes as the Energy Secretary Ed Miliband, Scottish Cabinet Secretary for Net Zero and Energy Gillian Martin and Energy Minister Michael Shanks join the Office for Investment, Scottish Enterprise, National Wealth Fund and Scottish National Investment Bank for the inaugural Grangemouth Investment Taskforce meeting today where they will discuss securing private investment in the future of the site – with 66 enquiries received so far.  

Minister for Energy Michael Shanks said: “The workforce at Grangemouth is highly skilled with significant transferrable experience which our training commitment recognises by providing tailored support for workers into new employment opportunities. 

“As well as continuing to work to secure the site’s long-term industrial future, we want to ensure no worker is left behind and that they are equipped with the skills they need to secure good jobs. This is our Plan for Change in action.”

Acting Cabinet Secretary for Net Zero and Energy Gillian Martin said: “The Scottish Government’s immediate focus has rightly been on supporting workers who have lost their jobs. We committed up to £450,000 to ensure that they are supported and assisted to secure other employment and to contribute their valuable skills to Scotland’s green economy.  

“That is why we are also working to secure Grangemouth’s role in that future and create an investible industrial strategy for the site. It’s clear that real progress is being made on the findings from Project Willow.

“We are working closely with Scottish Enterprise – who are already assessing nearly 70 inquiries aligned to the full range of technologies set out in the report – and we are determined to ensure we realise the full potential for the site’s transformation.”

Scottish Secretary Ian Murray said: “We know this is a worrying time for workers and their families at Grangemouth. I am pleased more than 260 highly skilled workers have already received support from Forth Valley College thanks to funding from the UK government as part of the £100 million Falkirk and Grangemouth Growth Deal package. 

“By offering bespoke training in renewable energy and wind turbine engineering, we’re not just supporting individual workers but also helping Scotland lead the way in clean energy jobs.

“We are determined that Grangemouth will have a green energy future and have committed £200 million through the National Wealth Fund toward that.”

Kenny MacInnes, Principal of Forth Valley College, said: “The College continues to work extremely hard to make sure that all the Petroineos employees affected by the refinery closure, are able to access the support they need as they begin their transition into new training, careers and jobs.  

“We are making learning work in our Forth Valley communities and beyond, and we want to assure everyone that we will continue to be there for them as they take the next steps in their careers and their studies. 

Steven Bell, former Hazardous Areas Technician at Petroineos Grangemouth Refinery, said: “The support I received from Forth Valley College with retraining during the redundancy process has been exceptional.  

“From my 1:1 meetings discussing courses that I would be interested in and what my future career path might be, right through to getting booked onto the courses I had selected, nothing was too much trouble.  

“All in all, I can say I am absolutely delighted with what Forth Valley College have provided for me during this process.”

The training support has helped workers enter new employment. For example, former Hazardous Areas Technician Steven Bell took part in a range of courses that enabled him to renew his Electricians Grade Card, as well as courses in working in hazardous areas which will support him in his new role as a Compliance Supervisor with a company involved in the pharmaceutical and distillery sector.  

It follows the publication of a feasibility report ‘Project Willow’ that provided nine proposals for Grangemouth, backed by £200 million from the UK government and £25 million from the Scottish Government, which will support jobs, unlock investment and drive growth.  

The report sets out various options for the site, including plastics recycling, hydrogen production and other projects that could create up to 800 jobs by 2040. This will help to grow the economy and deliver on both governments’ shared ambition to secure a long-term future for Grangemouth – with Scottish Enterprise already receiving a high level of interest from potential investors.  

The UK government is unlocking Scotland’s clean energy potential and recently awarded £55.7 million to the Port of Cromarty Firth to develop and manufacture new floating offshore wind farms in Scotland.

It has also launched a Skills Passport to support oil and gas workers to identify routes into several roles in offshore wind including construction and maintenance.

‘An affront to devolution’: Scottish Government reacts to UK-EU deal

Fishing deal puts any benefits “at risk”

External Affairs Secretary Angus Robertson has welcomed the closer co-operation between the UK and the EU following a series of new agreements but said not involving the Scottish Government in any negotiations was “an affront to devolution”.

In a statement to the Scottish Parliament, Mr Robertson said the removal of obstacles to food and agricultural exports, greater support for energy trading and the UK rejoining the Erasmus exchange scheme for students, were all positive aspects of the UK-EU agreement.

But Mr Robertson criticised the lack of consultation with the Scottish Government on key aspects of the deal, particularly on fishing.

He said: “The Scottish Government welcomes the agreement as it represents long-overdue momentum in rebuilding our relationship with the European Union. But no agreement can deliver the economic, social and security benefits we lost with Brexit in 2020.

“We argued for an ambitious package in the interests of people and businesses across Scotland, and there are some positive indicators here, including the agriculture, food and drink agreement which will reduce market barriers; and enhanced cooperation on energy and climate, and a clear intention to rejoin the Erasmus exchange programme.

“The fact that this agreement – not least on fisheries – was reached without the explicit engagement of the devolved governments on the negotiation detail is not just an affront to devolution, it has put at risk, and will continue to put at risk, the benefits of any commitments for the people of Scotland.”

He added: “We still believe Scotland’s best future lies as an independent country within the European Union but we will engage constructively and positively in the next phase of negotiations.

“We also hope to see the UK Government work collaboratively with devolved governments in developing its priorities – as the EU does with its Member States.”

Tracy Gilbert MP Welcomes UK-EU Deal as Major Win for Edinburgh North and Leith’s Young People and Businesses

Tracy Gilbert, Member of Parliament for Edinburgh North and Leith, has welcomed a landmark new agreement between the UK and the European Union.

The Agreement includes:

  • Trade Boost for Local Businesses: Red tape is being slashed on food and drink exports, helping local producers and potentially lowering prices for families. British steel exports, important to Scottish industry, are now protected from new EU tariffs, saving the sector millions.
  • Opportunities for Young People: Steps have been taken to rejoin the Erasmus programme and launch a new UK-EU youth mobility scheme, which would allow young people to travel, work, and study more freely across Europe.
  • Climate and Green Economy Gains: The UK and EU will link their emissions trading schemes, helping British businesses avoid new EU carbon taxes while driving green growth.
  • Travel Made Easier: UK holidaymakers will benefit from smoother travel with more access to eGates, while a new “pet passport” system will make it easier for families to bring cats and dogs abroad.
  • Safer Communities: New talks will allow access to EU facial recognition databases, enhancing the UK’s ability to track down dangerous criminals and improve border security.

Tracy Gilbert MP said: “After years of uncertainty for people and businesses following EU exit, this UK-EU Agreement struck by our UK Labour Government brings certainty through a closer relationship with the EU. This new deal strengthens security, supports trade, and opens the door to new opportunities for our young people.

“This deal delivers real, practical benefits for Edinburgh North and Leith whether that be reducing regulation helping businesses to export making it easier for families and holidaymakers to travel across Europe everyone will feel a benefit.

“I welcome the commitment to co-operate further on a Youth experience scheme such as a Youth Mobility Scheme. Such a Scheme would open the opportunity local young people have with countries such as Australia and New Zealand to EU countries. I know my constituents support a Youth Mobility Scheme and I will continue to push for progress.”

Appeal to help trace missing woman

Kirsty Herriot, who was reported missing from Wester Hailes, Edinburgh, on Monday, 19 May, 2025 has now been traced.

Thank you to everyone that shared our appeal.

POLICE are appealing for help tracing Kirsty Herriot, who has been reported missing from Edinburgh. 

The 45-year-old was last seen on Harvesters Way, Wester Hailes, around 4.20pm yesterday (Monday, 19 May, 2025). 

She is described as being around 5ft 8in in height, with long red hair, believed to be in a bun. She is wearing an all black outfit, with black fluffy sliders, black glasses and a cross body bag. 

Inspector Alison Lawrie said: “Our enquiries to trace Kirsty are ongoing and I am appealing to anyone who has seen Kirsty or who has any information on her whereabouts to contact us. 

“We know she was on Harvesters Way around 4.20pm and may have walked towards the Plaza Shopping Centre but her whereabouts after that are unknown.”

Anyone who thinks they may be able to help is asked to call 101, quoting reference 2301 of 19 May, 2025. 

Latest short-term let policy debacle hits Scotland’s self-catering sector, says ASCC

The Association of Scotland’s Self-Caterers (ASSC) is calling for urgent action to rectify yet another blunder afflicting Scotland’s tourism industry, this time stemming from a deeply flawed implementation of the new Non-Domestic Rates (NDR) process for self-catering holiday accommodation.

The ASSC has been made aware of thousands of self-catering operators being unjustly removed from NDR – and in some cases taken to Tribunal for allegedly failing to provide evidence of the 70 nights’ occupancy rule for the 2023–24 period.

Critically, operators failed to receive formal requests for evidence from Scottish Assessors which were sent out by untracked mail, despite easily being able to evidence the required occupancy. This is once again penalising legitimate small businesses – who do so much to boost local economies across Scotland – and was clearly not the policy intention.

Many long-standing and compliant businesses have not only been unlawfully removed from the valuation roll and commercial water and waste provision, but also hit with double council tax bills and are facing severe emotional and financial distress – all without ever receiving the legally required Assessor correspondence.

Recent ASSC survey work highlighted 63% of operators never received the formal evidence request letters; 95% of delisted businesses were able to prove compliance with letting requirements; and 81% have been billed for second home council tax, some facing eyewatering charges of up to £120,000.

To compound matters, in a response to a recent parliamentary question from Alexander Stewart MSP, Cabinet Secretary Shona Robison suggested that operators could benefit from relief schemes – however, this completely misses the point: if a business has been removed from the NDR system altogether, it cannot access any such support. This fundamental misunderstanding highlights just how disconnected the Scottish Government is from the realities facing the self-catering sector.

Recent figures from the Scottish Government [1] showed an anomaly in the number of properties removed from the valuation roll in 2023–2024 — more than double any previous year, with 3,810 removals compared to 1,540 in 2022–2023.

This latest development comes in the wake of the ongoing STL licensing and planning shambles, which has squeezed the supply of available accommodation while pushing up costs – especially in Edinburgh, the most expensive major city break destination in western Europe according to a recent Post Office Travel Money analysis.

The industry is now increasingly alarmed by the current impasse on the treatment of self-catering accommodation within the NDR framework despite pleas to relevant stakeholders. While Assessors assert that they are merely applying existing legislation and cannot act without further instruction or legislative change, Scottish Ministers maintain that Assessors are independent and therefore beyond intervention. 

The self-catering sector therefore finds itself in a troubling Catch-22 scenario which it hopes can be resolved through urgent and pragmatic leadership to ensure self-catering operators receive the fair treatment they deserve.

Fiona Campbell, CEO of the Association of Scotland’s Self-Caterers, commented: “This policy was introduced to remove economically inactive second homes from benefiting from NDR relief, which we support.

“It was never meant to target legitimate small businesses. The system has failed and it is now punishing the very operators who support our tourism economy and rural communities. We urge the Scottish Government and Assessors to act swiftly and lawfully to correct this injustice.

“As we approach the busy summer season, the last thing the Scottish self-catering needs is yet another debacle hitting our sector, hot on the heels of the accumulated regulatory burden from short-term let licensing and planning regulations, and before local tourist taxes are imposed. 

“This relentless uncertainty is not only damaging livelihoods – it is placing a significant strain on the mental health and wellbeing of small business owners who are already under immense pressure.

“Operators want to get back to what they do best but can’t do this with both hands tied behind their back. We need urgent leadership to restore consistency, fairness, and confidence in the system before it is too late.”

Scottish NHS pay deal agreed

Agenda for Change staff accept two-year pay offer

Nurses, midwives and other healthcare staff across Scotland have voted to accept an 8% pay increase, over two years, that will ensure they continue to be the best paid in the UK.

The deal, which benefits almost 170,000 NHS Agenda for Change staff – including nurses, midwives, paramedics, allied health professionals, porters and others – guarantees the pay increase will be one percentage point above inflation over same period.

It will see pay rises of 4.25% in 2025-26 and 3.75% in 2026-27 and involves an investment of more than £700 million over a two-year period.

The pay rise will be backdated to 1 April 2025.

Health Secretary Neil Gray said: “I welcome the fact that union members have accepted this pay offer. Delivering a renewed and stronger NHS is a key commitment for us and at the heart of that are our hard-working healthcare staff.

“We want to ensure they feel value and rewarded and I’m very pleased that they have agreed to accept a strong two-year pay deal. Staff will see the benefit of this pay uplift in their pay packets from next month.

“The deal, which is both fair and affordable, is guaranteed to remain above CPI inflation and will ensure Scotland’s nurses, midwives and NHS staff have the best reward package in the UK.”

Fuelling the school day

Breakfast clubs to help tackle poverty

Thousands more children will benefit from free breakfasts supported by the Scottish Government.

The Bright Start Breakfasts fund is now open to applications and will provide £3 million so more primary school children can have a nutritious start to the day and parents can benefit from free childcare.

Nearly half of Scotland’s schools already provide breakfast at the start of the school day. The Bright Start Breakfasts funding will support expansion of existing clubs and establishment of new ones, creating more free places for primary school children. 

In addition to more breakfast clubs, the Scottish Government is expanding the Extra Time programme, which provides funding for 31 local football clubs and trusts to provide free access to before school, after school and holiday clubs for targeted primary school children from families on low incomes.

Work is also under way in 23 communities to design and deliver further childcare services for priority families.

Visiting a breakfast club at Riverside Primary School in Glasgow Education Secretary Jenny Gilruth said: “We know how important a healthy breakfast can be for children, particularly those most at risk of living in poverty, and breakfast clubs have a crucial role in our mission to eradicate child poverty.

“They help set children up for the day, supporting them to achieve their learning potential, and provide families with childcare, helping more parents to get to work in the morning.

“Applications are open and I encourage anyone who could deliver a breakfast club to contact Inspiring Scotland.”

Celia Tennant, Chief Executive at Inspiring Scotland, said: “Inspiring Scotland is pleased to be working with Scottish Government to manage the Bright Start Breakfasts fund.

“We are committed to working together to tackle child poverty and improve family wellbeing. We are delighted to see applications starting to come in since launching the fund on Wednesday”

The Bright Start Breakfast fund is being managed by Inspiring Scotland. Guidance on applying to the fund can be found here: Bright Start Breakfasts – Inspiring Scotland.

Inspiring Scotland invites applications from groups and organisations who deliver or want to deliver breakfast clubs, including:

  • Primary schools
  • local authorities
  • third-sector organisations
  • registered childcare providers
  • activity providers
  • parent or volunteer groups
  • childminding services

Work to design and deliver childcare services for priority families is taking place in 23 Early Adopter Communities across six local authority areas (Clackmannanshire, Dundee, Glasgow, Inverclyde, Fife and Shetland).

A ‘catalogue of failures’ led to issues at Scotland’s water watchdog

A ‘catalogue of failures’ led to the inappropriate and unacceptable use of public money at the Water Industry Commission for Scotland (WICS), according to a new report issued today.

The report, published by the Scottish Parliament’s Public Audit Committee, follows the Committee’s consideration of the Auditor General for Scotland’s (AGS) 2022/23 and 2023/24 audits of WICS.

The Committee highlighted ‘inappropriate and unacceptable’ spending on training courses for senior staff, benefits to the workforce and, hospitality.

The report found that the Board of WICS failed in its responsibilities which led to a lack of financial control. This meant that decisions taken did not always provide value for money to the public purse. With WICS also showing a failure to follow even its own rules.

In considering the issues raised by the AGS’ reports, the Committee heard evidence from both WICS and the Scottish Government in their role as sponsoring the work of WICS

The Committee’s new report highlights that there were also significant weaknesses and failings in the Scottish Government’s approach, with a complete failure by the Government to challenge the culture at WICS, which led to an unacceptable use of public funds. This raised serious concerns for the Committee.

The Committee has now called on the Scottish Government to review its systems for identifying concerns with public bodies to ensure any issues are caught at an early stage.

Speaking as the report launched, Committee Convener Richard Leonard MSP said: “Some of the evidence we have heard about the arrangements in place at WICS was simply extraordinary.

“That the body, charged with promoting long term value from Scottish Water to its customers, itself failed to live up to the standards required of a public body left the Committee with deep concerns.

“But the Committee is clear that there also appears to have been a serious lack of oversight from the Scottish Government. This failure from those who are meant to be safeguarding the public purse is simply unacceptable.”

In its report, the Committee notes that there have been widespread Board and management departures from WICS, and indeed from the Scottish Government, since the audit reports were published.

Whilst the Committee recognises the changes which have been made at WICS, it has called on the current Board to undergo refresher training on their roles and responsibilities to ensure that the failure of responsibilities does not happen again.

The Convener continued: “We have heard about significant changes within WICS and the organisation’s commitment to improve the governance arrangements. These are clearly welcome. But we want to see concrete evidence of these changes to ensure that the unacceptable culture that was in place has truly gone.”

Supporting climate education and engagement

First Minister announces funding at award winning Eco-School

First Minister John Swinney has announced new funding to support groups and schools across Scotland to learn more about climate change and nature loss, and take climate action where they can.

The Scottish Government supports the Eco-Schools programme to help embed climate environmental and outdoor learning as a meaningful part of daily learning and teaching. The programme is set to benefit from £425,000 funding in 2025-26.

The Government is also investing a further £275,000 in the Climate Engagement Fund to support grassroots organisations to champion their own local initiatives and build understanding of climate change – such as workshops, podcasts and festivals.

First Minister John Swinney announced the funding ahead of a visit to the Royal School of Dunkeld to mark the celebration of their 11th consistent Eco-Schools Green Flag Award.

The First Minister said: “Children and young people have been leading the charge for urgent action to address climate change and nature loss. That is right, since they will be the ones who will face the greatest impacts of climate change over their lifetimes.

“However, the responsibility to become climate resilient and reduce emissions cannot just be up to the next generation. This Government has committed to Scotland reaching net-zero by 2045 – five years ahead of the rest of the UK – and we are introducing bold measures, like ending peak rail fares for good, to reduce our emissions. I am proud that we are also pushing forward with embedding climate education in our schools.

“The Scottish Government has supported the Eco-Schools Scotland programme for over two decades, and pupils and teachers at the Royal School of Dunkeld have collectively achieved a remarkable feat. Over 800 schools in Scotland now have a Green Flag and I hope that others will be inspired to follow suit.

“It is vital that everyone in our society understands the positive opportunities of climate action, and how that can improve their own lives. The Climate Engagement Fund will help to increase awareness and empower people of all ages to take action in their local communities in the best way they can.”

CEO of Keep Scotland Beautiful Barry Fisher commented: “We are delighted to once again to receive funding from the Scottish Government to support our Climate Action Schools Programme, ensuring that our fantastic work with local authorities, schools, educators, and children and young people across Scotland grows and develops further, and helps to deliver our national ambitions on Target 2030 and public engagement on climate change.

“This year we mark 30 years of environmental education in schools through the international Eco-Schools Programme and we’ve been visiting schools across the country to celebrate their participation and success in its activities over the years, highlighting just how important the framework has been, and will continue to be, for Scotland’s young people.”

Eco-schools is an international programme that gives pupils the opportunity to tackle issues like climate change and to consider environmental changes that they can make in their school to make it more sustainable.

In Scotland, Eco-Schools is delivered by Keep Scotland Beautiful as part of the Climate Action Schools framework. Eco-Schools was launched in the UK, Denmark and Germany in 1994 with Scotland awarding the first Green Flag in 1995. 

Keep Scotland Beautiful – Climate Action Schools

Climate Engagement Fund – gov.scot

Tackling the housing emergency

Increasing housing supply and reducing temporary accommodation use

A range of measures have been taken by the Scottish Government to increase investment in housebuilding and help reduce the number of households in temporary accommodation since declaring a housing emergency last year.

Actions taken in the last year include:

  • Investing £600 million in affordable housing in 2024/25. £40 million of which was used to purchase properties and bring empty social homes back into use.
  • Helping to reduce the number of households in temporary accommodation in 12 council areas, according to the latest figures.
  • Making an additional £1 million available to Registered Social Landlords and third sector organisations to prevent homelessness and support people to stay in rented accommodation.
  • Boosting supply through other funding models, including the Charitable Bonds programme which has seen investment of £46m in the past year, supporting the delivery of 325 homes.

Further action will be taken in the coming year to continue to tackle the housing emergency and ensure more people can access a safe and affordable home, including:

  • Investing £768 million in this financial year in affordable housing, which will support the delivery of 8,000 homes for social and mid-market rent and low-cost home ownership.
  • Providing local authorities with £15 billion this financial year for a range of services, including in homelessness services.
  • £2 million invested through the Scottish Empty Homes Partnership to continue to reduce the number of privately owned empty homes.

Social Justice Secretary Shirley-Anne Somerville said: “Providing everyone in Scotland the right to a warm, safe and affordable home is essential to our key priority of eradicating child poverty. The measures we have taken have meant increased investment in the affordable housing sector and fewer families living in temporary accommodation.

“As a result of our actions, an estimated more than 2,600 households with children have been helped into affordable housing in the year up to December 2024.

“We have delivered 136,000 affordable homes, with 97,000 of those for social rent, between 2007 and the end of December 2024. We are also working to identify and turn around empty private and social homes and encouraging more funding streams into the sector through our Housing Investment Taskforce.

“It is encouraging that we are seeing a reduction in families in temporary accommodation in some local authority areas. However, we know there is more to do which is why we have increased the affordable housing budget for this financial year by £200 million to £768 million.

“In the longer term we will also introduce homelessness prevention measures and a system of long-term rent controls in our Housing Bill.

“We are determined to tackle the housing emergency and ensure that everyone in Scotland can have somewhere to call home.”