Tag: Royal Bank of Scotland

Edinburgh folk challenged to say no to the “money mule man” – and win £100

Scottish comedian Paul Black is working with Royal Bank of Scotland as part of a new campaign aiming to raise awareness of the rising prevalence of money muling – an activity where targets are recruited to channel illicit funds through their personal bank accounts.

On Tuesday, 1st March, Paul will be taking to the streets of Edinburgh as the “money mule man” and approaching people to look after money. If they simply say no, they will be rewarded with a £100 cash prize, while those who say yes will go home empty handed.

The new campaign from Royal Bank of Scotland aims to raise awareness of money muling and support people in being vigilant about the ways criminals might try and exploit them by making use of their bank account.

The number of money mules has increased dramatically since the start of the pandemic and over 17,000 suspected cases involving 21- to 30-year-olds were recorded in 2020 according to Cifas, the UK’s leading fraud prevention body.

Rising social media usage during lockdown is thought to be linked to the spike, with criminals using apps such as Snapchat and Instagram to recruit targets.

Money muling often involves criminals recruiting young people to use their bank accounts to move cash which has been illegally stolen or transferred from another account.

Despite the upsurge in money muling, many young people are unaware of the consequences of allowing criminals access to their accounts – with those caught facing up to a fourteen-year prison sentence and a lifetime ban from holding a bank account. 

Cifas research has found that the number of 14–18-year-olds charged with money muling offenses to have risen by 73% since 2020.

Commenting on the campaign, Paul Black said: “To be honest, I’d never heard of money muling until recently, but I think that’s the key issue – people are letting criminals channel money through their bank accounts with no idea that what they’re doing is actually against the law.

“Hopefully, this new campaign will encourage people to think twice if they’re approached by a random and offered cash to let money sit in their bank for a few days. If it seems too good to be true, it probably is.

“On Tuesday, I’ll be out and about in Edinburgh to see if members of the public are clued up on money muling and find out who’s smart enough to win 100 quid!”

A Royal Bank of Scotland spokesperson, said: “The message is simple: if approached to be a money mule, always say no.

“The consequences of becoming involved in this type of crime are severe, your bank account will be closed down and you could end up in prison.”

Flora pupils play Climate Savers Top Trumps inspired by COP26

26 children’s designs feature on an exclusive deck of Climate Savers Top Trumps following a UK-wide competition ran by Royal Bank of Scotland.  

  • Over 2,000 pupils and teachers from primary schools across the UK entered the competition through its NatWest, Royal Bank of Scotland and Ulster Bank brands.
  • The Climate Savers Top Trumps were on display to delegates and world leaders throughout COP26 in Glasgow.
  • COP Principal Partner NatWest also awarded nearly £30,000 to three schools to fund new green projects.

Pupils at an Edinburgh primary school got their first glimpse of the COP26-inspired climate savers Top Trumps which they helped design.

The Royal Bank of Scotland tasked Scottish primary school pupils with designing an exclusive set of the iconic playing cards promoting sustainable behaviours.

Across the UK through its NatWest, Royal Bank of Scotland and Ulster Bank brands, the competition received over 2,000 entries. The 26 winning designs, showing the everyday actions young people can take to combat climate change, were featured in an exclusive Top Trumps deck for COP26.

The Climate Savers Top Trumps were on display to delegates and world leaders throughout COP26 in Glasgow between 31 October and 12 November, for which the bank was a principal partner.

One of the winners was Flora Stevenson Primary School pupil Honor, age 11, for her card design which suggested recycling old clothes. Honor was joined by the rest of her classmates at the Edinburgh primary school to play the iconic children’s game.

COP26 President Alok Sharma said: “The interest and engagement that NatWest’s climate competition for schools has generated shows how important this issue is to schoolchildren across the country.

“It has been a fun programme which has allowed everyone – pupils and teachers – to get involved and it will be exciting to see them bringing their ideas to life.

“Everyone can play their part by going one step greener and MoneySense Climate Savers Top Trumps is a great way to also make it a fun and creative process.”

Over 2000 entries to the competition were received in less than a month. The bank’s Chief Financial Officer Katie Murray was one of the competition’s judges, alongside TV presenter Ade Adepitan.

NatWest Group Chief Financial Officer Katie Murray, said: “COP26 is a once in a lifetime event and a great opportunity to get children to join the discussion on climate.

“This competition shows just how much young people want to get involved and make a difference – and what innovative ideas they have for doing that.

“We received an overwhelming number of entries and the quality of ideas and solutions impressed all the judges. It was hard to decide who should win. It was also brilliant to see the geographical diversity of the entries. 

“Importantly, the competition has shown that, with the right mindset, the journey to a greener future can be fun and inspiring and I’d like to thank all those who took part.”

The competition also gave teachers the chance to win up to £15,000 to fund new green projects for their school. Bolton’s Thomasson Memorial School saw off competition from over 2,000 entrants to take home the top prize of £15,000 in the teachers’ competition.

Our Lady of the Missions Primary School in Glasgow and Brookfield Primary School in London have also been awarded £7,000 and £4,000 respectively.

Charlotte Siggers, the winning teacher at Thomasson Memorial School – a school for deaf children aged four to 16 – received widespread praise for her project, which will see the creation of an area within the school’s grounds where pupils will be given the opportunity to grow their own produce and be responsible for the upkeep of the land.

The campaign builds on the bank’s MoneySense programme, which, for more than two decades, has been teaching financial skills to young people. It follows the 2020 launch of the bank’s Island Saver game – a video game built for games consoles and mobiles themed around cleaning up a magical island, collecting litter and building money skills. The bank is principal partner of the climate summit.

To see the full list of winners visit www.mymoneysense.com

Safe as houses: Which? annual mortgage survey reveals best and worst mortgage lenders

First Direct and Nationwide have come out on top in Which?’s annual mortgage lender survey, with both named Which? Recommended Providers (WRPs) for offering a combination of excellent customer service and consistently competitive rates. 

With speculation that interest rate rises could be on the way, it is more important than ever that prospective homeowners and remortgagers do their research and find the right deal and provider. 

The consumer champion surveyed more than 3,500 homeowners and analysed thousands of mortgage deals to find which providers offered impressive customer service and the best rates. 

Lenders were scored on multiple aspects of customer service, including: keeping customers informed, clarity of mortgage statements, transparency of charges or penalties, dealing with queries and complaints, flexibility of payments, online access and value for money. 

First Direct came out on top, receiving an impressive customer score of 81 per cent. Its customers gave it five stars across the board, and the lender consistently offered some of the cheapest deals on the market. 

Nationwide earned an overall customer score of 77 per cent and was also named a WRP for the eighth year in a row. The building society achieved five-star ratings for value for money and clarity of its mortgage statements.

Coventry Building Society received the joint-top score of 81 per cent, achieving five stars for customer service, clarity of mortgage statements and keeping you well informed, among others. However, it missed out on becoming a WRP because it did not offer enough market-leading deals. 

Royal Bank of Scotland received the lowest score in this year’s survey, with an overall customer score of 64 per cent. RBS received three stars for its general customer service, flexibility of payments and online access, among other criteria. 

While nearly nine in 10 (87%) respondents told the consumer champion that they were satisfied with their mortgage provider, a quarter (24%) said they had had a problem with their lender. The most commonly cited issues included poor customer service, a lack of flexibility on payments and poor interest rates. 

When asked why they chose a lender, around one in five (21%) respondents said the size of monthly repayments was important, while the same number said the overall cost of the deal was key. One in six (16%) respondents said an existing relationship with the lender (for example, having a bank account with the provider) was a key factor. 

Seven in 10 (72%) of survey respondents had a capital remortgage payment plan. However one fifth (20%) had interest-only mortgages. While the majority of respondents with interest-only mortgages had a plan for repayment at the end of the term, worryingly 9 per cent said they did not know how they would repay their loan – meaning they could be forced to sell their home at the end of the term to repay the balance.

Gareth Shaw, Head of Which? Money, said: “Buying a house is the most expensive purchase most of us will make in our lifetime, so finding a mortgage deal that’s right for you is essential – especially when the outlook for interest rates in the year ahead is uncertain. 

“Recently, we’ve seen reputable lenders offering record-breaking low rates, meaning it’s possible to find a deal that combines value for money with great customer service. As ever, doing a bit of research and talking to a whole-of-market broker before committing is likely to pay off.”

Social Bite launches Jobs First initiative with UK’s largest employers

New UK-wide programme launched to help people experiencing homelessness into employment

Social Bite has launched a pioneering initiative to help revolutionise the access people who have experienced homelessness have to job opportunities across the UK.

Through its new Jobs First programme, Social Bite will work directly with some of the UK’s biggest employers to help breakdown the barriers people who have been homeless face on their route to employment

To date, businesses including BaxterStorey, Mitchells & Butlers, Andron FM, have signed up with a plan to help create a target of 60 employment opportunities for people experiencing homelessness. The program is being part funded through a grant from the Oak Foundation.

The initiative, which guarantees living wage employment for each person, will provide wrap around support for both the employer and employee.

Each Jobs First employee will be allocated a support worker from Social Bite who will assist them throughout the programme and their employment contract, meeting weekly to offer practical support on bills and forms, as well as emotional guidance and confidence building to adapt to working life.

Social Bite will provide training to each employer to help them appropriately guide the employee while the support worker will help facilitate appraisal processes and employee progress.

As measures put in place in response to COVID-19 are wound down, it is feared that more people will experience homelessness with latest statistics released by the Ministry of Housing, Communities and Local Government (MHCLG) showing that many of these measures helped to reduce and prevent homelessness.

Data in London shows that between April and June this year, the number of people sleeping on the streets increased by 25 per cent, making Social Bite’s Jobs First initiative even more timely. Firms across the UK are also sounding the alarm over staff shortages, with Britain’s worst labour shortage in decades putting economic recovery from lockdown at risk.

George Watson kickstarted the programme today, taking on his role with hospitality provider BaxterStorey who supply Royal Bank’s Gogarburn headquarters in Edinburgh where Social Bite recently opened a café.

Josh Littlejohn MBE, CEO and Co-Founder of Social Bite, said: “Social Bite started life nine years ago by offering jobs in a small café to people who had experienced homelessness and over that time we have seen the power of employment to change lives.

“Too often, the response to people experiencing homelessness is to ‘get a job’ – however, it’s not that easy. Proactive employers stepping out of their comfort zone to provide chances for those who would otherwise be excluded and a wraparound support alongside the job are the solutions.

“That’s why the Jobs First programme is so important. We will match people who are excluded from the jobs market with some of the UK’s largest employers.

“The wrap around support we will provide will help both employers and employees enjoy a fruitful working partnership. At a time when the UK is facing a serious labour shortage, we are incredibly proud to be partnering with major employers to deliver a program of scale throughout the UK that can act as a blueprint for how we can provide employment opportunities for homeless and marginalised people.”

Over the past four years, Social Bite has supported 34 people into employment from a background of homelessness and in total, one quarter of its workforce has experienced homelessness.

Of the 34, many have moved into employment roles with other companies, some into higher education and in many cases, they have developed careers within Social Bite. These learnings have formed the basis for rolling out Jobs First across the UK.

Operations Manager, Caroline Bacigalupo at BaxterStorey, said: “Jobs First is a fantastic programme and we’re proud to be working with Social Bite to offer training and employment opportunities to people who were previously homeless.

“We’re all thrilled to welcome George on board and can’t wait to support other Jobs First employees reach their full potential as the programme develops.”

George Watson said: “Social Bite has been like my family for the past seven years. I am really excited to start my job role with BaxterStorey. I am grateful for the Jobs First programme and hope it will help many others into employment.”

Edinburgh Park mass vaccination centre welcomes final patients

Edinburgh Park’s mass vaccination centre will welcome its final patients this weekend as the site prepares for closure on Sunday.

The mass vaccination centre, based within the Royal Bank of Scotland’s former Younger Building, will close this weekend, having seen thousands of patients come through its doors.

Over the last four months, since the site opened on Monday 1 March, the vaccination team has administered 82,595 doses of the lifesaving vaccine.

NHS Lothian is now in the process of moving to a more flexible delivery model and will utilise more mobile and surge vaccination clinics.  This will allow the board to target people who are still to receive their jab by making it as easy as possible to be vaccinated.

The decommissioning of the site will begin on Monday (12 July). Those in the west Edinburgh area wishing to visit a drop-in clinic at a mass vaccination centre can do so at the Royal Highland Showground.

Airport buses have been temporarily diverted to allow passengers to be dropped off directly outside Lowland Hall.

The Edinburgh Park site will still welcome both appointments and drop-ins until closure.

Pat Wynne, Nurse Director of Primary and Community Care, NHS Lothian, said: “The site at RBS has played a key role in the vaccination programme so far and we are really thankful to our team who made it work so well. I would also say thank you to Royal Bank of Scotland for cooperation throughout the site’s operation.

“Anyone wishing to be vaccinated from Monday can do so visiting one of our four mass vaccination drop-in clinics across the region, which are continuing to operate.

“This weekend (10 and 11 July), we will be running our mobile vaccination clinics with the Scottish Ambulance Service at The Centre, Livingston (Sat), and Fort Kinnaird Shopping Centre (Sun).

“These are open to everyone over the age of 18 for first vaccination, and for those who are due their second vaccination having waited eight weeks.”

Shaheeda Sinckler launches new track as part of Royal Bank of Scotland campaign

Life After Lockdown: New music encourages young adults to get their lives back on track

·       Shaheeda Sinckler commissioned to pen a new track for Royal Bank of Scotland’s ‘Every Dream Needs Plan’ campaign 

·       Campaign will encourage under-35s to set up a financial plan to achieve future dreams

·       New track explores the milestones lost to lockdown but fosters optimism about post-pandemic life

Scottish Album of the Year (SAY) winner, Shaheeda Sinckler has released an exclusive new track in collaboration with Royal Bank of Scotland.

Labelled “Put Your Hands Up”, the 3-minute song, recorded at Glasgow’s Power Control Studio last month, was written and performed by rapper and DJ Shaheeda, aka Nova Scotia the Truth, over a beat by Sam Brodie, as part of Royal Bank’s ‘Every Dream Needs a Plan’ campaign.

The campaign is encouraging under 35s in Scotland to set up a financial plan to support their future dreams, following the impact of Covid-19 on their livelihoods and personal lives.

Research from the bank reveals that more than half (56%) of 18–34-year-olds in Scotland put a ‘life moment’ such as a wedding, graduation or first home purchase on hold during the last 12 months. A further fifth (22%) of all 18-34-year-olds also reported feeling anxious about money troubles in a post-Covid world.

Inspired by Shaheeda’s personal experience of the pandemic, lyrically and in her authentic style, the new track shines a light on some of the financial challenges felt by many but urges listeners to recognise the importance of setting a plan to help.

The young artist was forced to postpone live gigs, go on furlough, accept her SAY award in isolation and delay returning to live in Glasgow, instead opting to remain staying with her parents because of the pandemic.

The video is available to stream now via Shaheeda’s YouTube channel here.

Video credits are as follows: Creative director and videographer, Tj Sedisa; Fashion stylist, Jack Shanks; Make up artist MV Brown and Hair stylist, Emma Diamond

The 25-year-old artist, who grew up in Scotland’s creative scene, is known for her experiments with solo and collaborative works, creating tracks with a distinctive, independent sound.

Her repertoire boasts features on NME, BBC Radio 1 Newsbeat, Clash Magazine, Mixmag, The Guardian, BBC Radio Scotland, Red Bull Music, The Basement x Nike BSMNT AIR MAX 90 campaign and Time Out London amongst others.

As lockdown lifts and Scots begin to press play on their lives once more, Royal Bank has committed to improving the nation’s financial capabilities by offering every person a free Financial Health Check, to reduce money anxieties and help them achieve their goals.

Shaheeda Sinckler, said: “The past twelve months have given us all time to reflect. Put Your Hands Up was a chance for me to share something relatable and grounded in my own experiences and offer a positive look to the future now we’re hopefully coming out the other side.

“I managed to get on top of my finances during the lockdown, but I know not everyone will be feeling the same and that’s why it’s so important we talk more about money and equip ourselves with the tools to plan for the future.”

Malcolm Buchanan, Chair, Scotland Board, Royal Bank of Scotland, said: “As the economic recovery from the pandemic continues to build momentum, it’s clear that younger generations are keen to get back out into the world and continue working towards achieving their aspirations, which may now be bigger or more ambitious than before.

“It’s testament to the resilience and positivity of young people in Scotland that they have not been deterred from pursuing their goals.

“We want to play our part by providing them with the tools they need to manage their money, plan for the future and make their dreams a reality.”

Royal Bank is making financial management easier by providing the following:

·       Financial Health Check – A free 20-minute conversation with a senior advisor who provides guidance to make banking simpler, and tips for everyday spending or achieving future goals.

This could include setting savings targets, advice on tracking monthly spending and creating budgets. Customers can choose to chat in a branch or over the phone. personal.rbs.co.uk/personal/financial-health-check.html

·       Royal Bank of Scotland Mobile App – Customers using Royal Bank of Scotland’s award-winning app will now be able to easily see where their money is going with the new ‘spending’ tab which will show them how much they’re spending each month, helping them stay in control of their money.

Date nights and holiday flights – Royal Bank survey reveals what Scots are looking forward to most after Covid-19 put life on hold

·    Young people look set to prioritise shared life experiences post-pandemic

·   Royal Bank of Scotland working with award-winning rapper, Nova Scotia the Truth, to encourage more young adults to set a financial plan to help them achieve future goals

As the country takes its first steps towards re-opening next week, research from Royal Bank of Scotland has revealed what 18–34-year-olds in Scotland are looking forward to most once restrictions allow it, indicating young Scots will prioritise shared life experiences over materialistic goals.

The top 12 list in full:

1.       Spending time with friends and family (85%)

2.       Going on holiday (74%)

3.       Date nights (50%)

4.       Attending a live gig (48%)

5.       Going to/ taking part in a sports match (28%)

6.       A return to education (22%)

7.       Getting back to the workplace (21%)

8.       Buying a house (20%)

9.       Graduating (14%)

10.   Taking driving lessons (14%)

11.   Going travelling (14%)

12.   Getting married (10%)

After an extended period in lockdown, social interactions, unsurprisingly, come out top with 85% of young people surveyed wanting to catch up with their loved ones and half of 18-34-year-olds looking forward to date nights (50%).

However, young people also look set to prioritise their longer-term career goals with one in five (22%) looking forward to returning to education and 21% excited to get back to their place of work.

This could correspond with recent data released by the Office for National Statistics (March 23rd 2021) which showed that young people have been disproportionately impacted by job losses in the past year with under-25s making up two-thirds of the 693,000 total redundancies recorded since the start of the pandemic.

Similarly, in line with the surging demand for houses seen over the past year, buying a house ranks 8th on the list with a further one in five (20%) of young people looking forward to taking their first or further steps on the property ladder once the effects of the pandemic allow them to do so.

Closing out the list, milestones such as graduating (15%) and getting married (10%), which have been impacted hugely be postponements throughout 2020, are still exciting prospects for young people, as well as expanding their horizons through taking driving lessons (14%) and travelling the world (14%).

The survey was undertaken by Royal Bank to gather insights into how the pandemic has impacted young people in Scotland, what it has meant for their money and how they are planning for the future. It found that more than a fifth (22%) of 18-34-year-olds surveyed said they feel anxious about money troubles in a post-Covid world compared with less than one in ten (9%) of those aged 55+.

Royal Bank has now committed to improving the nation’s financial capabilities by offering every person a free Financial Health Check, to reduce money anxieties and help them achieve their goals.

To promote the service, the bank is working with Scottish Album of the Year rap artist, Nova Scotia the Truth, who has been encouraging her fans and online followers to consider setting a plan to manage their money post-pandemic.

Malcolm Buchanan, Chair, Scotland Board, Royal Bank of Scotland, said: “Through our conversations with our younger customers, we understand the financial, emotional and psychological impacts of the pandemic have been immense. The resilience shown by so many Scots across all age groups in adapting to such touch conditions has been truly inspiring.

“We recognise that every dream needs a plan, whether that’s buying a first home or saving for a holiday, and we’re committed to supporting customers achieving their own unique financial goals. As economic conditions improve, we aim to play our part in helping to give everyone the skills and expertise they need to build for a brighter future”.

Royal Bank is making financial management easier by providing the following:

·       Financial Health Check – A free 20-minute conversation with a senior advisor who provides guidance to make banking simpler, and tips for everyday spending or achieving future goals. This could include setting savings targets, advice on tracking monthly spending and creating budgets. Customers can choose to chat in a branch or over the phone. personal.rbs.co.uk/personal/financial-health-check.html

·       Royal Bank of Scotland app – Customers using Royal Bank of Scotland’s award-winning app will now be able to easily see where their money is going with the new ‘spending’ tab which will show them how much they’re spending each month, helping them stay in control of their money.

·       MoneySense – MoneySense provides parents and teachers with the tools to give young people the confidence to use money responsibly on their own. MoneySense is fully digital and downloadable, it can be delivered by teachers in schools. It’s the longest-running bank-led financial education programme for young people in the UK.

Steet Cred? Royal Bank teams up with rap artist Nova Scotia The Truth after Covid puts life on hold

  • New survey finds young people are some of the most anxious when thinking about their financial security and futures, as country begins to emerge from lockdown
  • Rapper Nova Scotia The Truth – who spent award win on Zoom rather than at annual celebration – fronts new campaign to encourage people to think about what they want from their future
  • Bank calls on the public to consider their financial situation as research shows more than half have parked a key ‘life moment’ during lockdown

New research from Royal Bank of Scotland has found that more than half (56%) of 18–34-year-olds in Scotland put a ‘life moment’ (e.g. wedding, graduation, buying their first home) on hold during the last 12 months.

Of those with life moments planned, almost a third (31%) said ‘financial insecurity’ caused by the pandemic had affected these plans, with one in ten (10%) citing a loss of employment and 8% affected by their lack of financial knowledge.

More than a fifth (22%) of all 18-34-year-olds said they feel anxious about money troubles in a post-Covid world compared with less than one in ten (9%) of those aged 55+.

As the country takes the first steps towards re-opening, Royal Bank has committed to improving the nation’s financial capabilities by offering every person a free Financial Health Check, to reduce money anxieties and help them achieve their goals.

To encourage signups for the service and urge young people to think about their future, the bank has enlisted the support of rapper and DJ, Shaheeda Sinckler aka Nova Scotia The Truth, who was crowned Scottish Album of the Year winner 2020.

The 25-year-old rap artist, who lives in Edinburgh but had plans to buy a new home in Glasgow, has seen her life put on pause with live gigs postponed, missed family moments and adjusting to a virtual existence with college, career planning and even collecting her SAY Award from behind the screen, rather than on-stage at Edinburgh’s Summerhall.

Shaheeda has been commissioned by the bank to write and produce an exclusive new track about the implications of 2020 and making future dreams happen – it’s due for release later this year.  

Despite the increased financial anxieties among young people, almost 2/5ths (39%) do believe the pandemic has made them better at financial planning and when asked about the things they are looking forward to once restrictions allow it, key sources of excitement for 18-34-year-olds in Scotland include:

·       Going on holiday (74%)

·       Date nights (50%)

·       Attending a live gig (48%)

·       A return to education (22%)

·       Buying a house (20%)

Shaheeda Sinckler, Nova Scotia The Truth, said: “At the start of 2020, I planned to move back to Glasgow and focus on gigging but because of the pandemic, I’ve had to stay at home with my family. It’s not been the easiest year but I’m lucky I’ve been able to focus on creative projects and do my college work virtually, I know not everyone has been so fortunate.

“The pandemic has given us time to reflect on our lives and the way we structure them and for me, that involved streamlining my finances to make sure I’m setting myself up well for when life goes back to normal. If you’ve got a plan in place now and the right support, you can achieve your goals quicker.”

Malcolm Buchanan, Chair, Scotland Board, Royal Bank of Scotland, said: “The impact of the pandemic on people’s plans – and their financial situation – has been immense.

“Directly or indirectly, everyone has been touched by it. Through our conversations with our younger customers and colleagues, a group who are normally working towards their future plans and goals, it is clear that many dreams and life moments have been paused. This is understandable given the climate.

“Shaheeda’s story has shown that it has impacted everyone, whether in the public eye or not.

“It has been challenging and there is a long way to go but we’ve seen that some people have reappraised what they want from life, whether it is a new life goal or even plans to set up their own business in the future.

“Regardless of how long it takes for people to get back on their feet, we want to help give everyone the support and skills they need to help them make their dreams a reality and help them plan for the future.”

Royal Bank is making financial management easier by providing the following:

·       Financial Health Check – A free 20-minute conversation with a senior advisor who provides guidance to make banking simpler, and tips for everyday spending or achieving future goals. This could include setting savings targets, advice on tracking monthly spending and creating budgets. Customers can choose to chat in a branch or over the phone. personal.rbs.co.uk/personal/financial-health-check.html

·       Royal Bank of Scotland app – Customers using Royal Bank of Scotland’s award-winning app will now be able to easily see where their money is going with the new ‘spending’ tab which will show them how much they’re spending each month, helping them stay in control of their money.

·       MoneySense – MoneySense provides parents and teachers with the tools to give young people the confidence to use money responsibly on their own. MoneySense is fully digital and downloadable, it can be delivered by teachers in schools. It’s the longest-running bank-led financial education programme for young people in the UK.

A third of Scots don’t feel financially secure in current Covid-19 climate

A new survey from Royal Bank of Scotland has found that a third (33%) of people in Scotland don’t feel financially secure or believe they have enough money to live comfortably and afford essential payments (e.g. groceries, utility bills, mortgage and rent payments) in the current Covid-19 climate. 

Despite this, three in ten (29%) Scots surveyed admitted that they would be uncomfortable speaking to friends and family about their current financial status and three in ten (30%) said they have previously lied to make themselves seem more financially secure than they are.

Almost two-thirds (63%) of Scots surveyed also acknowledged that they would feel embarrassed to ask family or friends to borrow money, however, more worryingly, three in ten (29%) said they often and always feel depressed when they think about their current financial situation.

The research comes as Royal Bank of Scotland launches its new Financial Flex campaign that will encourage Scots – especially younger generations – to start talking more openly and honestly about their finances to combat growing worries around money. Through a Royal Bank Financial Health Check, anyone, whether a customer or not, can get free advice on how to manage their money better.

Psychotherapist Kelly Hearn, an accredited UK Council for Psychotherapy (UKCP) member, reviewed the findings. She said: “Financial anxiety is high and increasing in this pandemic, particularly among young adults.

“Money worries can lead to enormous shame and so are difficult to discuss. They cut straight to issues of self-worth and feelings of ‘not enough.’  Often people suffer in silence which only compounds the issue. A vicious cycle emerges where financial stress causes mental stress which affects physical health as well, particularly when coping mechanisms like binge drinking or eating are enacted. 

“Financial anxieties affect most of us and yet are rarely discussed.  It is time to address the taboo subject of money more openly as financial wellbeing is an important pillar of mental and physical health.”

The free financial health check service is available from Royal Bank.  It is a review with a highly trained senior personal banker and is currently offered by video. 

During the appointment, the senior banker will consider all areas of finances to help customers make the best decisions about what they feel is right for them. The review can also be completed by telephone if required. 

To book or for more information, visit:  

https://personal.rbs.co.uk/personal/financial-health-check.html 

Businesses unite to spread Christmas cheer to thousands through shoebox appeal

·        Royal Bank of Scotland’s Winter Sparkle festive campaign aims to bring cheer to 10,000 people and families this Christmas

·        Bank’s charity partner BaxterStorey is distributing 100,000 meals to the country’s most vulnerable as part of the drive

·        Businesses and organisations including The Scottish Book Trust, Tesco and Amazon back the drive

·        Social Bite, Cyrenians, The Felix Project and Edinburgh Food Project help take the programme to Scotland’s neediest communities

Royal Bank of Scotland has partnered with hospitality provider BaxterStorey and security company G4S, to distribute more than 10,000 shoeboxes full of toys, books, games, food and items of clothing for vulnerable people and families across Scotland, as part of the bank’s Winter Sparkle initiative.

The shoeboxes – which have been packed in a socially distant setting at the bank’s Gogarburn HQ in Edinburgh – are being given to charity partners Social Bite, Cyrenians, The Felix Project and Edinburgh Food Project, to distribute amongst thousands of individuals and families they support across the country.

Catering company BaxterStorey will also prepare and deliver an additional 100,000 cooked meals for vulnerable families in Scotland, thanks to generous donations of fresh produce from a number of the Royal Bank’s agricultural customers. 

Other supporters of the project include the Scottish Book Trust, Tesco and Business in the Community, while employees and customers of the bank have been able to purchase items via a bespoke Amazon wish list.

The shoebox initiative is the latest project from the team behind the foodbank distribution centre at Gogarburn. It was set up in March by bank employee, Sheena Hales, in response to the Covid-19 pandemic, to offer charities a space to store large food deliveries. In October, Sheena was awarded a British Empire Medal in recognition of her efforts.

Since opening, the foodbank centre has distributed around 6,000 meals per week, taken in huge donations including 220,000 items of new clothing, and welcomed truckloads of potatoes and carrots – all to be issued by charities to those in need.

Along with donations of food and clothing, the foodbank has also helped furnish a homeless shelter in Glasgow and through a partnership with the Scottish Book Trust, has provided families with learning packs, storybooks and even tablets and Wi-Fi access to support with remote learning.

Sheena Hales, Programme Capability Manager at Royal Bank of Scotland and Manager of the Gogarburn distribution centre, said: “Christmas can always be a challenging time but the events and added pressures of 2020 have undoubtedly created extra stress and anxiety for many families.

“The foodbank has been committed to supporting those in need since the onset of the pandemic and while the food parcels will be essential, it’s also our hope that the little extra treats in the boxes will put a few smiles on faces this festive season.

“Crucially, this has been a team effort and none of it would be possible without the hard work and dedication of our volunteers or the generosity of our staff, customers and strategic partners who have worked tirelessly to make the foodbank what it is”

Caroline Bacigalupo, Operations Manager at BaxterStorey, said: “We are delighted to have been working with local community councils and local charities, supplying a variety of sweet treats and hearty meals.

“This Christmas, we plan to fill over 10,000 boxes for Christmas gifts and food packages to help those in need across Edinburgh and the Lothians. 

“With the ongoing support of our team at BaxterStorey, G4S and of course Royal Bank of Scotland, we will be out delivering the packages in the run-up to Christmas.”

Malcolm Buchanan, Chair, Scotland Board, Royal Bank of Scotland said: “The work that our foodbank team has delivered throughout 2020 has been truly admirable and the results achieved reflect the unwavering commitment of our staff, customers and partners, who have all gone above and beyond to support those in their local communities.

“Under Sheena’s leadership, the team have been working behind the scenes to coordinate, manage and store huge deliveries and have all been busy packing up the shoeboxes ready for distribution. Our charity partners will then take the wheel, allocating the boxes to the incredibly deserving individuals and families within their support networks.”